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Membership manager jobs in Valley Stream, New YorkCreate job alerts

  • Retail Sales (Bilingual Mandarin/English)
    Retail Sales (Bilingual Mandarin/English)
    9 days ago
    Full-time
    Flushing, Queens

    ABOUT FUNZY PLAY Funzy Play is an award-winning indoor playground and family club dedicated to creating joyful, safe, and inspiring spaces for children and families. As we continue to grow, we’re looking for motivated, energetic team members to join our sales team — helping families discover, experience, and celebrate the Funzy magic. Position Overview The Sales plays a key role in driving Funzy’s success by converting walk-in guests into loyal members, managing party inquiries, and delivering exceptional customer service. You’ll be the first touchpoint for new families and the trusted advisor for our returning guests. This role combines sales, customer relations, and event coordination — ideal for someone who is personable, organized, and loves working in a lively, family-oriented environment. Key Responsibilities: Key Responsibilities 1. Sales & Conversion Introduce Funzy memberships, passes, and classes to walk-in customers. Handle party inquiries, provide package details, and close bookings. Maintain accurate sales records and update customer information in the system. Meet and exceed individual and team sales targets (KPI-based). 1. Customer Service Greet guests warmly and ensure an exceptional customer experience. Address questions about memberships, parties, and promotions clearly and professionally. Handle customer feedback and concerns with empathy and professionalism. 1. Marketing & Promotion Support social media content creation and in-store marketing activities. Assist with event planning and holiday campaigns to drive sales. Collaborate with the marketing team to track campaign results and conversion rates. 1. Teamwork & Reporting Work closely with party planners and front-desk staff to ensure smooth operations. Prepare weekly and monthly sales reports. Attend sales and strategy meetings to review performance and upcoming goals. Qualifications Friendly, outgoing, and confident communicator. Minimum 3 years of sales work experience. Excellent organizational and multitasking skills. Comfortable working with point-of-sale and CRM systems. Availability to work weekends and holidays. (Monday off) Experience of working with kids/early education preferred Compensation: Base Pay: Starting from $20–$25/hour Commission: Performance-based, tied to monthly revenue and conversion rate. Paid vacation and sick days (after probation) Complimentary Funzy membership for family Employee discounts on parties and events Growth and promotion opportunities Career Growth at Funzy Funzy is expanding! High-performing sales staff can grow into: Sales Manager (multi-location sales leadership) Party Planner Operations / Marketing Coordinator Corporate Sales or Franchise Development Team Job Types: Full-time, Part-time Pay: $50,000.00 - $80,000.00 per year Benefits: Paid time off Experience: Sales: 3 years (Required) Language: Mandarin (Required) Work Location: In person

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  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    $18–$21 hourly
    Part-time
    Douglaston, Queens

    We are seeking enthusiastic and dedicated individuals to join our team as a Front Desk Receptionist. Committed to delivering exceptional customer service and fostering a positive and inclusive environment for all our guests, you will be the welcoming face of our establishment. As a Front Desk Receptionist, you will create a positive first impression for all visitors and ensure the smooth flow of daily operations. Your primary responsibilities will include managing the front desk and warmly greeting customers as they arrive. Key Responsibilities: • Warmly greet and assist visitors, providing clear and professional interactions., • Manage front desk operations efficiently, including high-volume phone calls, scheduling appointments, and directing visitor flow., • Accurately and securely handle cash transactions., • Proactively resolve client inquiries and issues with professionalism and efficiency., • Engage with customers to promote and sign up for membership accounts., • Utilize the Shopify POS system for transactions and other relevant operations. Requirements: • Must be 18 years of age or older, with a High School diploma or equivalent., • Experience in front desk, administrative, or other similar customer service roles is preferred., • Consent to a background check upon hire., • Willingness to sign an onboarding employment agreement form., • Knowledge of golf is a plus., • Bilingual proficiency in Chinese or Korean is a plus, but not required. Available Positions: • Full-Time (30-40 hours): Act as a fundamental lead role model, setting a professional tone for junior or part-time employees and fostering their learning., • Part-Time (<30 hours): Support daily front desk operations, work collaboratively with full-time staff, demonstrate professionalism, and show a willingness to learn while contributing to a positive team atmosphere. Benefits: • Competitive compensation., • Opportunities for professional growth within a supportive team., • Comprehensive employee benefits, to be discussed upon hire and after opening.

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