Offres memorial à Troy, New YorkCréer des alertes d'emploi

Job DescriptionCustomer Service Representative Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments. Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. • Monday - Friday 8:30am - 4:30pm (during 3-week training program), • Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule) This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened! Duties: • Follow call center scripts and guidelines to ensure consistent service delivery, • Meet or exceed individual performance goals and targets, • Resolve customer complaints or concerns with patience and empathy, • Utilize phone etiquette to ensure positive customer interactions, • Analyze customer needs and recommend appropriate solutions, • Perform data entry tasks accurately and efficiently, • Excellent customer service skills, • Proficiency in English, • Strong phone etiquette and communication abilities, • Experience with outbound calling and upselling techniques, • Ability to analyze customer requirements and provide suitable solutions, • Service-oriented mindset with a focus on achieving targets Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.

Job Description Specialty: Emergency Medicine Location: Troy, NY (J-1 Eligible) Company: Optigy Type: Permanent | Full-Time | Onsite Salary: $220/hr (W2), $260/hr (1099) Position Overview: Optigy is seeking Emergency Medicine physicians for a high-volume, modern Emergency Department located in a state-of-the-art facility in Troy, NY. This 277-bed community hospital is part of a premier healthcare network in upstate New York and serves as a Primary Stroke and STEMI Center. With advanced equipment, a supportive hospitalist team, and minimal transfer rates, this is an ideal opportunity for providers seeking clinical excellence with lifestyle balance. ED Volume: 47,000 annual visits EMR: Epic Facility: New, modern ED opened in 2017 Radiology suite located within the ED 24/7 Interventional Cath Lab Hospitalist team handles admissions Cross-credentialing available at Albany Memorial and St. Peter's Providers not responsible for floor codes 1.52% transfer rate Portable ultrasound machines available for providers Designated STEMI & Primary Stroke Center J-1 Visa Sponsorship Available Compensation: $220/hr (W2) $260/hr (1099) Sign-On Bonus: $100,000 CME/BEA: $4,000 tax-free annually New Grad Package: $6,500 + licensing costs (state & DEA) in year one Employment Models: W-2 and 1099 available Benefits: Comprehensive medical, dental, vision, and Rx coverage Malpractice insurance with tail coverage 100% Paid Parental Leave Paid Military Leave Short- and Long-Term Disability (own occupation) Student Loan Refinancing (as low as 2.99%) Intangibles & Professional Development: National Clinical Governance Board (NCGB) 24/7/365 live physician support Professional development programs including: o Scholars (Leadership Training) o Efficiency Academy o Engagement & Experience Academy Internal STAT traveling physician program Annual Clinical Assembly About the Community: Troy is a vibrant suburb located just across the river from Albany, NY. With a population of around 150,000 and close proximity to the Capital Regions cultural and outdoor offerings, Troy offers a perfect blend of community feel and metro convenience. The region boasts top-rated schools, historic charm, access to renowned colleges, and year-round recreational options. Enjoy quick drives to the Adirondacks, Berkshires, and Helderbergs, while still having the amenities of NYC, Boston, and Montreal within reach. Albany International Airport offers direct flights to all major hubs. Recruiter Contact: Stephen Kanfer