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Job Description Senior Customer Success Manager Location: New York area, option for Hybrid or Remote We’re seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. What you'll be doing: Key Outcomes: • Retain your customers, secure their renewal and hit retention targets, • Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets., • Master Sentiment Analysis: Identify and neutralize potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships., • Empower Customer Advocacy: Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with., • Strategic Communication: Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimizing retention., • Own end to end commercial negotiations, • Mastery of Negotiations: Oversee end-to-end commercial negotiations, solidifying prosperous partnerships., • Upsell Precision: Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets., • Mid-term Upsell Drive: Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals., • Value-driven Expansion: Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership., • Maintain senior stakeholder champions in each of your accounts, • Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies., • Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavors., • Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organizations., • Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment., • Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans, • Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience., • Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk., • 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space., • Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives., • Relationship builder - you’re a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required., • Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these., • Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations., • Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilizing a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs., • Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds), • Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. The salary range for this role is $150,000 to $170,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: Join our rapidly growing Performance Creator Team as the Creator Agency Consulting Manager, where you will lead the strategic development and growth of our agency partner ecosystem. You'll build and nurture relationships with affiliate and influencer marketing agencies, empowering them to scale world-class Performance Creator programs for their brands.This role is both strategic and hands-on — ideal for someone who thrives in partnerships, education, and elevating industry best practices. You'll be the architect behind our Performance Creator Gold Standards, shaping how agencies engage, monetize, and grow within this evolving channel. What You'll Do: Channel Strategy & Development • Develop and execute a strategic plan to grow performance creator adoption within the agency channel., • Identify, evaluate, and onboard high-potential agency partners aligned with company objectives., • Serve as the primary point of contact for agency partners on all performance creator initiatives., • Educate and advise agencies on performance creator strategies, monetization models, and platform best practices., • Manage agency portfolio performance using indicators such as:, • Number of brands and active programs, • Client retention and satisfaction, • Creator community growth and engagement, • Creator payout volume (GTV), • Demonstrated program performance improvement over time, • Develop reports and dashboards to track agency performance, growth, and contribution to revenue, • Deliver actionable insights and business reviews to leadership and cross-functional teams., • Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience)., • 4+ years of experience in affiliate marketing, business development, partnerships, or creator marketing., • Proven experience working with or within agencies., • Strong negotiation, relationship management, and analytical skills., • Experience building or scaling an agency partnership program., • Background in e-commerce, SaaS, fintech, or digital advertising., • Strong understanding of digital marketing and attribution models. Key Competencies • Strategic Thinking, • Relationship Building & Influence, • Data-Driven Decision Making, • Project Management, • Negotiation & Communication, • Growth in revenue and new customers driven by agency partners, • Increase in active, high-performing agency partners, • Improved ROI and efficiency of agency-led creator programs, • Strength, retention, and satisfaction of agency relationships Salary Range: $112,500-$131,250 OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI-NewYork,NewYork_Hybrid

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Payer Success Principal to join our team. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer partnership. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to the health plan's leadership. Spring Health is backed by an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry, and backed by prominent VCs including Rethink, Work-Bench, RRE, and General Catalyst. What you'll be doing: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest health plan customer, • Develop and maintain collaborative working relationships with health plan leadership to spearhead initiatives that drive meaningful results, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior health plan executives, • Work cross-functionally to provide key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably at an early stage company, • Prior experience leading and developing national and regional payer relationships is highly preferred, • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans, • Big mission: we're revolutionizing the mental health industry, • The challenge: make a big impact by joining a fast-growing team in its early stages, • Good benefits: we offer health, dental and vision benefits as well as access to mental health care on Spring Health, • Great people: make an impact on something that truly helps people alongside an incredible team, • The patient comes first. We are serious about our mission and about the end-game — of transforming and saving lives, • Clinical evidence serves the patient. We are serious about our evidence-based foundation, • Move fast. We execute quickly and efficiently without compromising on ethics or quality, • Be open and honest. We avoid politics and are direct with each other — about the good and the bad, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: MICA Specialist Reports To: Assistant Program Manager Location: 1402 Eighth Avenue, Brooklyn, NY 11215 What The MICA Specialist Does: • Serve as a liaison with outside organizations regarding such matters as employment, education, healthcare, housing, social services, legal issues, etc., • Assist clients in reducing/stopping their alcohol and other drug use by identifying and referring clients to appropriate services both within and outside CAMBA., • Provide individualized counseling on drug and alcohol addiction and related topics., • Counsel clients in dealing with drug and alcohol use and such issues as: behavior, educational progress, family dynamics, mental and physical health, housing, personal finances, substance abuse, mental and/or physical trauma., • Develop and facilitate group counseling sessions on drug and alcohol use and related topics (i.e., psychological education, learning triggers, skill development, maintaining sobriety, etc.)., • Consult with others to determine causes of client problems and effect solutions., • Conduct assessment to determine clients alcohol and other drug use., • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf., • CASAC preferred., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR FVOtR3SvYN

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact. What You'll Do: • Delivering world-class support to our top clients., • Maintain a balanced proactive/reactive relationship with your assigned accounts., • Dedicated duties include account monitoring, regular check-ins, and relationship building., • 3+ years of customer success/relationship experience, preferably B2B, • Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus), • Experience with Affiliate and performance marketing, • Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus), • Consistent track record of providing stellar support to customers, • Embraces teamwork and cross-team collaboration, • Healthy dose of initiative and the ability to remain flexible, • Detail-oriented and able to efficiently prioritize tasks, • Be a critical thinker and an inventive problem-solver, • Professional communication skills, • Enthusiastic teammate, • Great conflict resolution skills *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI-NewYork,NewYork_Hybrid #LI-Santa_Barbara

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Account Management. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Position: Client Care Coordinator Reports to: Director of Social Services Classification: Exempt GENERAL STATEMENT OF POSITION RESPONSIBILITES: The Client Care Coordinator is responsible for improving access to mental health services in the shelter and for assisting families that are homeless with navigating multiple systems and coping with the stressors and anxiety induced by the homelessness. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Completes a comprehensive biopsychosocial assessment with each family to understand strengths and service needs., • Provide short-term counseling, crisis intervention, risk assessment, safety planning, and psychoeducation for families., • Collaborates with ACS and/or preventive services agency when a family is child welfare involved; participates in ACS conferences to advocate for the family., • Makes referrals and appropriate linkages., • Facilitates group work (e.g. with young people, with fathers)., • Communicates and collaborates with service providers to enhance engagement and ensure quality., • Provides education/training to other staff., • Facilitates quarterly family meetings (with the family and shelter staff) to discuss planning efforts and progress. Employee may be required to carry out additional duties as assigned by Supervisor. Qualifications: • Master’s Degree in Social Work from an accredited school of social work., • Licensure (LMSW) or within three months of hire., • Knowledge of child and adolescent development, emotional/behavioral health, mental health, parent-child relationships family dynamics, and diagnostic classification., • Strong expertise in strength-based, solution-focused, and family-centered practice., • Knowledge of guidelines, policies, and regulations relating to child welfare, safety, permanency, and well-being., • Knowledge and experience working with diverse cultures and ethnicities., • Knowledge and experience with workgroup., • Exceptional written and oral communication skills., • First Aid/CPR certified

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and pyscho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by client care coordinators to enhance existing services to homeless families to include the completion of a thorough assessment and the development and completion of bio-psychosocial of each family upon intake, crisis intervention, counseling and client advocacy and referrals to government and community-based resources. If needed, ensure the recommendations of small achievable goals to be implemented on each family’s service plan leading to permanent housing, and strengthen the overall permanency outcome for families with children in shelter. PRIMARY RESPONSIBILITIES: Other duties may be assigned. • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders., • Guide client care coordinators in the development, implementation, and achievement of program goals., • Handle administrative, operational, programmatic issues that might affect client care coordinator staff., • Assign cases to client care coordinators for newly admitted families to be assessed immediately upon admission and managed throughout shelter stay., • Ensure the timely completion of comprehensive bio psychosocial assessments for each family to understand strengths and service needs., • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service., • Enhance the delivery and coordination of mental health and related services to families with children in shelter., • Ensure that client care coordinator reports are clearly written and capture family assessment findings and recommendations., • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and wellbeing., • Ensure that client care coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning and pyscho-education for families., • Collaborate with ACS and /or prevention services agencies and participate in conferences to advocate on behalf of family as needed., • Ensure that client care coordinators are providing families with appropriate referrals and linkages between mental health providers, government agencies and other related community-based services as needed., • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups., • Develop and Implement group work for families to be facilitated by client care coordinators to address family issues, enhance life skills etc., • Ensure that client care coordinators are completing all documentation in a timely manner., • Ensure that client care coordinators assess each family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed., • Ensure that client care coordinators complete and discuss exit summaries with each family and provide families with referrals and supportive services identified in new community., • Participate in family meetings with case work and housing team to discuss planning efforts and progress., • Network and establishing successful linkages with government and community-based organizations to create resources for both families and staff., • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement., • Complete special projects and assignments as needed or identified by the Executive Director., • Must work one late a week from 11 am -7 pm to accommodate both staff and families., • Provide on-call crisis intervention support to client care coordinators., • Perform other duties as assigned. CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, monitors client care coordinators’ maintenance of client records (paper and electronic) by conduct case audits to ensure both internal and external quality assurance standards are being met in accordance with CRF and DHS standards., • Provides training to new staff and existing client care coordinator staff., • Provide individual and group supervision to Care Coordinators to provide coaching, guidance and support on service delivery and work performance., • Ensure that high risk cases are monitored closely and serviced effectively., • Provide client care coordination team with support and guidance on high risk and challenging cases., • Collects, analyzes data provided on client services to evaluate team success in service delivery., • Timely report of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations., • Comply and promote compliance with all agency policies helping to strengthen and maintain an ethical organizational culture. Completion of DHS Monthly Metrics. • biopsychosocials completed, • mental health referrals, • successful referrals (3 MH referrals kept), • substance use referrals, • successful referrals (3 SU referrals kept), • other referrals, • successful other referrals, • linkage agreements finalized, • training sessions conducted, • client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures., • Participate in trainings and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance., • Provide professional development to client care coordinators to enhance skill sets as it relates to appropriately assessing the needs of families with children in shelter., • Work in collaboration with Executive Director and Director of Social Services to provide training and consultation to shelter based case management team, and to increase the ability of shelter staff to address mental health issues., • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid. PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs., • Collaborative working relationships, with and guidance to, volunteers who aid in the facility., • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services. MINIMUM QUALIFICATIONS: Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire or within three (3) months of hire, and have a Master’s Degree in Social Work from an accredited school of social work. • Experience in supervision of social workers., • Experience in client assessment, service plan development and case management., • Child and adolescent development., • Parent-child relationships, family dynamics, and diagnostic classifications., • Mental health and Emotional/Behavior health., • Child Welfare policies and procedures., • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities., • Expertise in strengths-based, solution-focused, and family-centered practice., • Experience facilitating groups for adults., • Proficiency in Spanish a plus., • Excellent oral and written communication skills coupled with strong interpersonal skills., • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe. OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule., • Travelling throughout various locations in the New York City area., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description About Alethea Alethea helps commercial clients and civil society advocates combat false and misleading information through in-depth analysis of reputational, regulatory, and security risks. Our insights and strategic recommendations empower organizations to mitigate threats, safeguard brand integrity, and strengthen public trust. Using a combination of expert analysis and our proprietary Artemis platform, we deliver timely, data-driven solutions that align with client needs. Role Overview We're hiring a Customer Success Lead to build, lead, and scale our client/account management function from the ground up. You'll be one of the primary interfaces with our customers, helping them fully realize the value of our insights and technology, and shaping how our company listens to, serves, and grows client relationships. You should thrive in ambiguity, have strong strategic instincts, and a bias toward action. This is a critical leadership role — perfect for someone who likes building the plane while flying it. Key Responsibilities Customer Success Strategy & Execution • Design and implement a structured customer success framework focused on lifecycle management, customer engagement, and value realization., • Stand up scalable systems for account management and client retention, including account and renewal/upsell plans, • Act as the executive point of contact for clients, particularly during early onboarding, renewals/upsells, and day-to-day engagements, • Surface and synthesize client feedback to influence product development, platform improvements, and go-to-market strategy., • Work cross-functionally with Analysis, Product, Engineering, and Comms/Marketing to deliver a cohesive customer experience., • Own renewals, extensions, and account expansion by identifying evolving client needs and navigating procurement processes., • Manage, and eventually scale, a high-performing customer success team as the company and client base grows, • Define KPIs, workflows, and success metrics to track team performance and client outcomes.You'd Be a Great Fit If You..., • Have 8+ years of experience in customer-facing roles (customer success, consulting, or account management), ideally in startup or fast-growth environments., • Are client-obsessed and have worked directly, preferably as the lead, with enterprise or nonprofit clients., • Are a strong communicator with high EQ — someone who builds trust, navigates complexity, and handles high-stakes situations with calm and clarity., • Have experience interfacing with senior leaders and can translate customer needs into product and business strategy. Be the advocate for our clients internally., • Are a skilled project manager who keeps trains running on time, sees around corners, and ensures flawless execution., • Salary and stock options are negotiated based on experience. The salary range for this position is $105,000 to $160,000 per year, depending on the candidate's skills, experience, and qualifications, and comes with a competitive commission plan as well. In addition to cash compensation, this role is eligible for a stock option grant., • Healthcare at the gold-tier level, dental, and vision is fully funded by the employer. 50% of dependent coverage is provided by the employer. Additional benefits include employer provided life and AD&D insurance and an Employee Assistance Program with a variety of services, including generous Mental Wellbeing support., • Flexible vacation, sick leave, including office closure between Christmas and New Year's., • Employees may also participate in an Employer sponsored 401k, after their 6-month anniversary, with a 3% match. Health Savings (HSAs) and flexible spending accounts (FSAs) are also offered., • Hybrid work environment, with 3 days per week required in office in Washington, D.C or New York., • Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact. What You'll Do: • Delivering world-class support to our top clients., • Maintain a balanced proactive/reactive relationship with your assigned accounts., • Dedicated duties include account monitoring, regular check-ins, and relationship building., • 3+ experience in affiliate marketing, • Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus), • Consistent track record of providing stellar support to customers, • Embraces teamwork and cross-team collaboration, • Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus), • A healthy dose of initiative and the ability to remain flexible, • Detail-oriented and able to efficiently prioritize tasks, • Be a critical thinker and an inventive problem-solver, • Professional communication skills, • Enthusiastic teammate, • Great conflict resolution skills, • Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus Variable Commission Plan ($20,000-$23,750) and stock (RSU) award. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI_NewYork_NewYork #LI_SantaBarbara #LI_Columbus_Ohio

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Claims and Risk Consulting team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. As a Senior Claims Advocate on the Executive Risk Claims Team, you will consult with brokers, clients and insurers on a range of complex claim matters involving management liability policies (D&O, EPL, Fiduciary. Crime, K&R and E&O). The position is full-time remote. How you'll make an impact • Consult on appropriate claims strategy with brokers and clients, • Analyze claims and policies for reporting claims to insurers, • Report claims in timely and appropriate manner, • Manage communications between clients, insurers and brokers to move the claims process forward, • Advocate for clients to maximize results, • Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement and otherwise, and timely issuance of coverage letters, • Exercise judgment in escalating complicated or high-exposure claims, • Engage proactively to drive the claims process in a timely and appropriate manner, • Provide insight and claims information during claims reviews and sales pitches, • Assist the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients, • College degree and Juris Doctorate preferred, • 3 years of relevant claims experience, with adjuster experience preferred, • Advanced knowledge of core management liability and professional liability policies preferred, • Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint, • Exceptional verbal, written and interpersonal communication skills, including responsiveness, • Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information #LI-MS1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Description Job Description: A registered professional nurse is responsible for the diagnosis and treatment of human responses to actual or potential health problems through such services as case finding, health teaching, and health counseling; nurses provide interventions supportive to or restorative of life and well-being; and execute medical regimens prescribed by a physician, dentist or other licensed health care provider. As part of the multi-disciplinary treatment team, conducts psychiatric assessments, assessing physical health needs, makes appropriate referrals to community physicians, provides management and administration of medication in conjunction with the psychiatrist and provides a range of treatment, rehabilitation and support services. Essential Tasks: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. • Based on a comprehensive review of the client's overall condition, prepares, continually reviews and evaluates plans of nursing intervention to ensure that such interventions are consistent with the client's comprehensive treatment plan., • Ensures that plans of nursing intervention include consideration of the client's cultural and ethnic background, customs, needs, beliefs, and primary language., • Develops nursing assessment to reflect holistic needs of each client with consideration of his/her psychological, physiological, social, ethnic, cultural, educational and spiritual strengths and needs., • Oversees the direct implementation of nursing care to ensure that it is carried out in accordance with the plan of nursing intervention and overall treatment/service plan and to ascertain if the needs of the client require modification of the plan., • Participates at team meetings and provides nursing input on the development and implementation of treatment/service plans., • Coordinates nursing care activities with other professional disciplines to ensure that the nursing plan is consistent with and integrated with the total treatment/service plan., • Provides information to other clinical staff on nursing standards of practice and procedures., • Provides advice and consultation on nursing related matters to other staff and administrators., • Provides health education/teaching for clients and their families., • Participates in risk management and quality assurance concerning health related issues., • Conducts counseling sessions, with direction as needed by other qualified professionals, according to principles of communication, human behavior and psychiatric nursing., • Participates in team and administrative meetings., • Manages medical supplies and equipment., • Provides emergency care., • Provides crisis intervention, • Accesses medications and observe and records effects and side effects., • Provides information and conducts lectures and group discussions on various health topics, such as: the effects and side effects of medications, well-being, coping skills, dealing with anxiety, anger, self-destructive behavior, manipulation, noncompliance, etc., • Gives lectures and participates in community activities as a mental health advocate., • Participates in professional activities to improve personal skills and knowledge., • Performs other related duties as assigned. Minimum Education and Experience Requirements: License and current registration to practice as a registered professional nurse in New York State; prefer at least one year post RN licensure clinical nursing experience working with individuals with mental disabilities. #ICLRN

Job Description InfoSum is the world’s leading data collaboration platform used by enterprise businesses to collaborate across a custom private data network of their partners, delivering richer customer experiences and consolidating data inputs for AI models, all while prioritizing consumer privacy. Our client base is one of the most diverse and exciting portfolios on the market and this role will play an integral part in building strong relationships and helping to diversify our portfolio even further! As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done and grow in your career while helping InfoSum challenge the status quo. If you want to work with a business that encourages collaboration and champions the idea that the sum is greater than its parts, then we want to hear from you. About you We are looking for a passionate individual with some experience in the AdTech space owning a portfolio of client relationships. Within your first year at InfoSum, you will find yourself managing a portfolio of 15-20 major client relationships and starting to look for ways to attract new customers through your existing relationships. You will be a great fit if you are able to manage a sophisticated and diverse portfolio of clients to ensure they receive the highest value from our platform. A self-starter attitude and the ability to ask the right questions will see you succeed. You should also be commercially astute, interested in mastering new technology, and detail-oriented. About the role You would be responsible for managing and growing strategic accounts by working with our clients’ engineering, product operations, and commercial teams to understand and implement an ever-growing set of data collaboration use cases leveraging our platform. You can expect your day-to-day operational responsibilities to cover: • Driving daily interactions with a defined set of partners, • Act as the client’s go-to advocate and navigate internal processes at InfoSum and the client to provide the best outcome for the client, • Deliver analytical insights to client by providing actionable recommendations, • Track performance and engagement of the platform to ensure we are driving towards the best possible outcome for the client / their partners, • Create and establish go-to-market plans for the account and each of its multiple use cases, • Demonstrable knowledge of how data and identity are activated in the digital media ecosystem, • 5-8 years of experience in Client Services/Customer Success in a technology company,, with at least 3 years’ experience in the advertising technology industry (AdTech), • Strong understanding of how data and identity is activated in the digital media ecosystem, • Clear communicator with emphasis on precision to detail, • Demonstrable track record of successfully growing revenue from complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners, • An organised self-starter that pitches in as needed in a fast moving startup environment, • Excellent interpersonal and customer-facing skills, • Positive and community-oriented attitude, happy to roll up sleeves and pitch in, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs You will receive a competitive salary based on your experience and ability to perform in role between $130-150k basic, 25 days annual leave (excluding public holidays), target led bonus scheme, 401k contribution, private health care, mental wellbeing support via our fantastic EAP, corporate discounts and salary sacrifice schemes. We have a fantastic office in NY complete with a fully stocked fridge, catered lunches 2 times a week and snacks. We have a hybrid working culture allowing you flexibility to collaborate with colleagues in office 2-3 times a week. Our interview process is designed to get to know you, and so we ask you to refrain from using AI tools to generate any text submitted to InfoSum, including answers to these questions, your resume and cover letter (if included).

Job Description TITLE: Street Outreach Specialist REPORTS: Clinical Supervisor FLSA CODE: Non-exempt PROGRAM: Bronx Outpatient - 953 Southern Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare ▪ Conducts direct street outreach to individuals in need of addictions medication services. ▪ Establishes a respectful, trusting relationship with program participants. ▪ Assists participants to identify and build on their strengths and resiliencies. ▪ Assists participants in identifying basic needs. ▪ Provides referrals for medication assisted treatment of substance use disorders. ▪ Provides guidance and resources to help participants access healthcare, behavioral healthcare, public assistance, housing, nutritional assistance and health insurance. ▪ Provide training to program participants and distributes medication for opioid overdose reversal. ▪ Distributes harm reduction supplies, including: wound care kits, safer sex kits, sharps disposal and medication disposal kits, substance supply test kits for fentanyl and other synthetic drugs. ▪ Escorts participants to clinic for assessment and same day medication initiation. ▪ Assists patients with medication access. ▪ Facilitates warm hand-offs with network service providers. ▪ Acts as advocate on behalf of program participants with professional staff and network service providers. ▪ Participates in team meetings and service planning conferences. ▪ Documents delivery of services in case record. ▪ Participates in in-service training according to program requirements. Qualifications for Position ▪ New York State Certified Recovery Peer Advocate or Provisional CRPA preferred. ▪ CARC preferred. ▪ Lived experience in recovery from substance use disorder. ▪ 2 years of direct care work experience with individuals at risk for, or with a substance use disorder. Skills and Knowledge Required ▪ Demonstrates effective communication skills; recognizes and uses person-centered language. ▪ Recognizes that there are multiple pathways to recovery/wellness. ▪ Practices a strengths-based approach to recovery/wellness. ▪ Proficient with Microsoft Office applications ▪ Bi-lingual English/Spanish preferred ▪ Ability to engage active substance users and their families Amount of travel and any other special conditions or requirements Frequent local travel required Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

A community support organization in New York is seeking a dedicated individual to serve as a Senior Case Manager, assisting consumers with mental disabilities in maintaining independent living.

Overview: The Supportive Housing Case Manager provides direct support to chronically homeless adults in a permanent supportive housing (PSH) program. This role helps residents achieve stability, independence, and well-being by connecting them to community resources and coordinating individualized services. The ideal candidate MUST have a background working with the chronically homeless population, including individuals with Serious Mental Illness (SMI) and co-occurring (dual) diagnoses. Key Responsibilities: • Conduct client intake, assessments, and individualized service planning., • Assist clients with housing search, placement, and retention support., • Provide ongoing case management, including resource referrals and progress monitoring., • Respond to housing crises and coordinate with emergency or support services., • Collaborate with community partners, including healthcare and behavioral health providers., • Advocate for client needs with landlords, agencies, and service systems., • Master’s degree in Social Work preferred; Bachelor’s in Human Services or related field required., • Minimum five (5) years’ experience working with homeless or high-needs populations., • Knowledge of community resources, housing systems, and case management best practices., • Strong communication, organizational, and problem-solving skills.. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged. #HCN

POSITION OVERVIEW We are looking for full-time Case Managers to work within a domestic violence residential & legal program. This program focuses of providing legal and job training programs for domestic violence victims, residential and vocational programs for individuals with developmental disabilities. The Case Manager is responsible for direct service provision to residents. Direct services include individual counseling, group counseling, advocacy services, referrals and follow-up, home management and budget counseling. REQUIREMENTS • Conduct intake interviews, as assigned, to assess and evaluate residents for admission., • Engage residents in initial and ongoing treatment processes, through individual and group counseling, under clinical supervision of the Superior of Clinical Service or Program Director., • Develop and maintain housing referral resources, assist residents in the process of locating and securing permanent housing, in conjunction with Housing Specialist., • Assess residents’ vocational and educational needs, aptitudes and interests through interviews and testing. Develop and maintain placement and follow-up as appropriate after assessment and counseling., • Develop and maintain liaison activities with H.R.A. Public Assistance and Medicaid Administrators and Workers, to assist eligible residents in securing Public Assistance and Medicaid by acting as a personal advocate through telephone or personal visit/contact., • Develop with the resident, a contract of mutually agreed goals and objectives to be accomplished within an agreed upon timetable., • Bachelor's degree in health/human services, sociology, psychology or social work., • 2 years of relevant training and experience, including working with victims of domestic violence., • Must be knowledgeable and sensitive towards domestic violence issues. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Job DescriptionSalary: 46K Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. The Supportive Housing Specialist will represent Hudson Guild in providing social service assistance to tenants in Supportive Independent Housing, managed by Clinton Housing Development Company. Under the supervision of the Director of Social Services and the Supportive Housing Supervisor, the Supportive Housing Specialist will provide case management (provision of social services) for the Clinton Housing tenant population. Candidate must possess a strong working knowledge of government entitlements and services. Demonstrate excellent organization and communication skills; Good record keeping abilities and proficient in computers. The Supportive Housing Specialist will regularly review and evaluate service delivery with other members of the social service team, including Clinton Housing and Hudson Guild. QUALIFICATIONS:BA or BSW in related field (with emphasis in Social Services). Bilingual in Spanish, preferred. Have experience working with formerly homeless adults, organized and be able to work independently. RESPONSIBILITIES: • Provide case management, housing support and the coordination of service so tenants can meet goals and maintain housing, • Assess the needs of the client, linking clients to services and planning a course of action towards stabilization and maintenance, • Eligibility screening for public benefits/entitlement and facilitate the collection of documentation to support these applications, • Actively engage residents through outreach, • Provide information for entitlements, • Develop community linkages and refer residents to appropriate community providers to address their needs, • Advocate with social service agencies to ensure entitlements are secured and maintained, • Provide timely and appropriate maintenance of client files, progress notes and service plans using AWARDs, • Work collaboratively with fellow staff, and mental health collaterals as deemed beneficial., • Participate in tenant selection committee as requested, • Attend all tenant and staff meetings, • Produce monthly reports, • Maintain cooperative, supportive relationships with Hudson Guild and Clinton Housing programs/employees, • Perform other duties as assigned As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire. Hudson Guild is an equal opportunity employer.

Job Description Luxury Sales Associate - Manhattan - Flatiron, NY Our Luxury Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Luxury Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Luxury Sales Associate Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person and based in our Manhattan - Flatiron and Nolita showroom locations. The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job DescriptionSalary: 60K Supportive Housing Supervisor Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. Under the supervision of the Director of Social Services the Supportive Housing Supervisor will provide supervision to a Bachelor level Supportive Housing Specialist as well as provide case management to high risk tenants in the building assigned. The Supportive Housing Supervisor will regularly review and evaluate service delivery with other members of the social service team, including Clinton Housing and Hudson Guild. QUALIFICATIONS:Must have a Masters Degree in Social Work (MSW) or related field and be experienced working with a diverse population including an understanding of the trauma of homelessness compounded with mental health issues. Candidate must possess a strong working knowledge of resource and benefit programs. Excellent organizational, communication, and supervisory skills and the ability to work as a member of an interdisciplinary team. Work environment requires the ability to work with staff from other organizations. RESPONSIBILITIES: Directly supervise Bachelor level Supportive Housing Specialist including monitoring productivity, quality of services and professional development Assess needs of target population and develop responsive services taking into consideration diverse factors including: physical and mental health, diversity of culture, ethnicity, gender and lifestyle Provide direct case management services to tenants in caseload; supervisor will carry high-risk cases and/or more challenging cases in the building Develop safety plans for residents and work with the team to deescalate clients and collaboratively manage crisis as they arise Develop community linkages and refer residents to appropriate community providers to address their needs Advocate with social service agencies to ensure entitlements are secured and maintained. Work collaboratively with fellow staff, and mental health collaterals as deemed beneficial. Ensure all tenants in the assigned building(s) receive the most appropriate services Participate in tenant selection committee as requested Use and facilitate staffs use of the agencys documentation database (AWARDs) Ensure compliance to contractual and regulatory obligation and standards Ability to work closely, in partnership and maintain exceptional relationships and communication with Hudson Guild and Clinton Housing programs/employees Prepare and submit various reports as requested Participate in case conferences, team meetings, staff training and community meetings Perform other related tasks as assigned As a full time employee at Hudson Guild, you will be eligible for: 24 Vacation Days 1 Floating Holiday 12 Sick Days Medical, Dental and Vision Insurance 403b Plan

Job DescriptionPOSITION TITLE: NJ4S Prevention Consultant REPORTS TO: NJ4S Supervising Prevention Consultant BROAD FUNCTION: NJ4S programs in schools and communities II. PROFESSIONALISM: 1. Values and participates in the Team as a proactive member., 2. Respects others’ professional opinions and tolerates a range of feelings., 3. Able to give and receive constructive criticism. III. SUPERVISION: 1. Attends supervision consistently and comes prepared., 2. Able to receive feedback and to learn from it., 3. Has insight about self (i.e., strengths and weaknesses) and utilizes that knowledge toward growth and change. IV. PREVENTION CONSULTANT RESPONSIBILITIES: 1. Collaborates with consultants, school districts, and community service providers to facilitate training, workshops, 15 webinars, assemblies, etc., 2. Facilitates evidence-based curricula to students, families, community members and school personnel on topics such as anti-bullying, sexual health and pregnancy, substance use prevention etc., 3. Assists in the programmatic data collection, reporting, continuous quality improvement processes and evaluation of services to target population., 4. Provides follow-up to ensure consumer satisfaction of services., 5. Coordinates programs services to ensure an effective and efficient service delivery system, which may include coordinating purchasing and meal ordering, event planning, productivity spreadsheets etc., 6. Attend trainings on evidenced-based curricula, staff trainings and meetings to improve professional skills and enhance the program activities., 7. Maintains systems, procedures, and methods for programmatic record-keeping while ensuring accuracy., 8. Performs other duties as assigned. SPECIFICATIONS: Education & Experience: Bachelor’s degree in a Human Services related field, experience in the provision of prevention related programs. At least three (3) years’ experience working in non-profit, social service environment in development or implementation of community-based services, prevention programs, or any other human service programs. Experience in community organizing, developing community partnerships, implementing evidence-based programs and project management. Applicants who do not possess the required education may substitute additional experience as indicated on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience. Valid New Jersey driver’s license, safe driving record, and vehicle availability are required. • Knowledge: Knowledge of community resources, social service, and mental health systems., • Skills and Abilities: Ability to identify problems/challenges and to consider potential solutions independently. Ability to use data to promote continuous quality improvement. Excellent time management and organizational skills. Ability to supervise staff regarding trauma informed interventions. Ability to work with individuals from diverse backgrounds. Ability to work professionally and collaboratively on multi-disciplinary team., • Professional Characteristics: Leadership capabilities: Ability to empower others while being personally accountable; Ability to delegate responsibility while holding staff accountable for their decisions, actions and results. Inspires and motivates staff. Flexible, fair, and caring, without sacrificing accountability. An advocate for consumers. Excellent listener and communicator (verbal and written) Ability to build respect, trust, and consensus. An imaginative and collaborative problem solver. Ability to work with people who have varying perspectives on issues. Proven track record in program management and collaboration., • Work Environment/Physical Demands: The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds. Salary : $55,000 - 57,000 Vacation & Benefits: • Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays. Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law. Powered by JazzHR rP0NbPYCHu

Job Description TITLE: Assistant Director of Early Educational Services REPORTS: Director of Early Educational Services (Daycare Director) PROGRAM: George Rosenfeld Center for Recovery (GRCR) - 13 Hell Gate Circle New York, NY 10035 PAY: $70,000 - $80,000 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare The Assistant Director of Early Educational Services is responsible for supporting the Deputy Director of Educational Services with the day-to-day operation and coordination of all Odyssey House Early Educational Services. She/he is responsible for supporting all childcare workers, assistant teachers and teachers within oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. She/he is responsible for maintaining compliance with New York City Department of Health & Mental Hygiene, the Bureau of Childcare regulations and assuring that early educational services are delivered in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • The role of the Assistant Director of Education Services will be 50% administrative and 50% classroom support., • Support the Director of Educational Services in developing and monitoring program systems, policies, and procedures., • Support the Director of Educational Services in maintaining good relations with and act as liaison to the regulatory body, partnering agencies, referral sources, the community-at-large, and the corporate officers., • Prepare informational material and documents for prospective parents., • Supporting the teaching team in screening, assessment and school enrollment of all children newly admitted into the program., • Supervise the maintenance of adequate and up-to-date school records on all children, as well as supervise record keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Act as child advocate, assuring that all children’s rights are respected and that all parent’s grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Support the Director of Educational Services in ensuring coverage for the facility and maintain on-call telephone accessibility on an ongoing basis., • Support the Deputy Director of Educational Services in all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Support the Deputy Director of Educational Services in assuring that all program staff members are adequately trained by providing and implementing formal orientation plans to all newly hired subordinate staff., • Managing and supporting the Pantry with overall maintenance, ordering and organization., • Observing classrooms and teaching staff and providing feedback in those observations. Support the Deputy Director of Educational Services in providing direct supervision for designated staff as per Odyssey House policies., • Providing the Deputy Director of Educational Services in preparing written annual evaluations on staff under his/her supervision., • Support the Deputy Director of Educational Services in conducting regular administrative meetings with staff., • Support the Deputy Director of Educational Services in providing ongoing training for program staff and participate in Odyssey House in-service trainings., • Coordinating all classroom meals, including menu preparation, and for the timely completion of all school lunch form documentation., • Ensuring the overall cleanliness and maintenance of the classrooms and to ensure compliance with safety and physical plant standards., • Comply with all Department of Health regulations and participate in the certification process., • Lead quality management activities including ensuring that all Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Support the Deputy Director of Educational Services in preparing all proposals and reports as needed including monthly reports and an annual work plan., • Other relevant duties as assigned.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • New York State Initial or Permanent Teacher Certification (N-6) or (Birth – 2nd grade) and a master’s degree in early childhood education, Special Education or general Education are required., • Experience working with families and children with special needs aged newborn to five and, • A minimum of two years’ experience as a group teacher in a program for children under five years of age;, • One (1) year of early educational supervisory and administrative experience preferred., • Knowledge of NYC Department of Health Regulations and codes required., • Knowledge of OASAS and ACS protocol., • NYS Central Registry Check and fingerprint clearance required., • Must have completed Child Abuse Reporting and School Safety and Violence Trainings., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs)., • Must be able to work a flexible schedule, including evenings.

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure the client’s successful progress towards independent living. This individual will work with clients at our House East location in New York City, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire or obtain licensure within three (3) months of hire, and have a master’s degree in Social Work from an accredited school of social work, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths & service needs, • Provide clear written reports that capture family assessment findings & recommendations, • Assist families that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education for families, • Prioritize & conduct unit visits to the high-risk families that are in-shelter to coordinate safety planning efforts in the household, • Prepare children & parents to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of the family, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services as needed, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for families in-shelter by facilitating in person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Participate in family meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with family, and provide the family with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description:\n\n THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:Operating Programs that pilot new ideas and address local challenges;Conducting original research to evaluate what works—and what doesn’t; andProviding expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.Learn more about our work at . THE OPPORTUNITY The Red Hook Community Justice Center is the nation’s first multi-jurisdictional community court, hearing criminal, housing, and family court matters under one roof with a single judge. The court takes a holistic and problem-solving approach to resolving cases, connecting individuals with resources and opportunities instead of relying on punitive responses such as incarceration or eviction. A wide array of onsite programs and initiatives are available to all litigants, as well as to the community at large. These include: an onsite housing resource center, trauma-informed clinical services, a high-school equivalency (GED) program, restorative justice programs, an AmeriCorps national service program, and a wide range of youth development programs. The winner of multiple national awards for innovation, the Justice Center retains a neighborhood focus while also becoming a model for community-driven justice reform around the world, demonstrating it is possible to reduce both crime and incarceration and improve public safety and quality of life for residents. Level Up, the Red Hook Community Justice Center’s workforce development initiative housed in the Youth and Community Initiatives (YCI) department, is dedicated to closing the employment and opportunity gaps for young adults in the Red Hook community and nearby areas. Our program offers a personalized approach, offering one-on-one support to justice impacted and system-involved individuals who encounter unique challenges hindering sustained employment. Beyond traditional career readiness assistance, Level Up extends its reach to provide tailored services, including educational and financial support, ensuring participants receive comprehensive aid in their journey toward meaningful employment. The Youth and Community Initiatives department is seeking an Employment Specialist for its Level Up program. Level Up supports young adults ages 16 to 30 in securing meaningful employment and provides ongoing guidance to help them maintain jobs and pursue long-term career goals. Reporting to the Community Initiatives Manager, the Employment Specialist is responsible for facilitating job readiness workshops, conducting individualized employment assessments, and offering career-focused support services tailored to the needs of young adults. A key aspect of this role involves building and maintaining relationships with employers across New York City to expand job opportunities and strengthen employment initiatives. The Employment Specialist plays a vital role in preparing participants with the tools, skills, and connections necessary to succeed in today’s workforce and build sustainable career pathways.Responsibilities include but are not limited to:Workshop Facilitation:Develop and deliver dynamic, interactive workshops for young adults ages 16–30 focused on job readiness, including career exploration and market trends, networking and self-marketing, job maintenance and workplace success;Workplace includes resume and cover letter writing, mock interviewing, workplace etiquette, digital literacy, and time management;Facilitate employment and career readiness sessions in both group and one-on-one settings to address participants’ unique needs, learning styles, and employment barriers;Manage the workshop presentation process from end-to-end, including designing slide decks, preparing printed materials, and delivering content in an engaging, youth-centered format; andAssess and adjust workshop content based on feedback, labor market shifts, participant engagement, and program outcomes.Community Engagement & Program Liaison:Build and maintain meaningful, long-term relationships with employers, hiring managers, and HR professionals across NYC to secure employment opportunities for participants, including full-time, part-time, internship, and apprenticeship roles;Dedicate 2–3 days per week to in-person employer engagement — visiting businesses across NYC to identify hiring needs, learn job requirements, understand what hiring managers are looking for, and advocate for participant placement;Maintain an up-to-date Outreach Log tracking all employer interactions, point-of-contact names and titles, positions available, employment types, participant referrals, and outcomes;Create and manage an Job Openings Spreadsheet, ensuring it is current, categorized by hiring urgency, and includes full details (job role, location, contact info, qualifications, etc.);Represent Level Up at job fairs, hiring events, employer panels, and community meetings to promote the program and establish new partnerships;Collaborate with local agencies (e.g. Pathways to Graduation, YCI, SBS Workforce1, etc.) to increase participant access to services, training, and resources;Participate and prepare for weekly or biweekly team meetings to assess program performance, review enrollment and placement data, and plan outreach and engagement strategies; andAssists the program's Case Manager with recruiting participants through coordinated outreach with partner agencies, schools, and community organizations; support onboarding and smooth program entry.Direct Participant Support:Conduct individualized intake and employment readiness assessments to determine participants’ skills, work history, interests, education level, and employment barriers on an as-needed basis;Develop and maintain Individualized Employment Plans (IEPs) in collaboration with each participant, outlining both short- and long-term career goals, training needs, and milestone targets;Provide trauma-informed, culturally responsive, one-on-one coaching to guide participants through the job search process, address challenges, and promote growth;Support participants in building professional resumes, practicing mock interviews, creating LinkedIn profiles, and developing job application materials;Conduct biweekly check-ins with participants to:Provide job application and resume support;Prepare for upcoming interviews;Offer guidance to newly employed participants; andAddress retention challenges and sustain long-term employment success.Assist participants in identifying appropriate training or certification programs based on career interests and employment goals; andRefer participants to external services (e.g. housing, legal aid, counseling, childcare) as needed and help them navigate available community resources.Employment Assistance:Proactively research, identify, and connect participants with jobs that align with their skills, career goals, and accessibility needs;Recommend qualified participants to employers and hiring managers based on open positions, tailoring referrals to employer requirements and culture;Continue to build and manage your portfolio of employer partnerships that demonstrates a consistent track record of successful placements, strong employer relationships, and ongoing collaboration;Assist with job matching and the recruitment, enrollment, and placement of participants, ensuring alignment with employer expectations and program goals;Track job placements and retention outcomes to ensure participants are maintaining employment and meeting their IEP goals;Provide follow-up support to employers and participants to ensure smooth onboarding, troubleshoot issues, and support job retention; andConduct monthly/ quarterly visits to participants in their respective employments to provide support and celebrate milestonesAdministrative Support:Participate in supervision, program meetings, YCI team meetings and All Staff Meetings;Maintain accurate, timely, and confidential client records, including employment outcomes, progress toward goals, and services provided, using internal systems such as JCA and Case Management Spreadsheets;Keep a detailed and up-to-date Job Openings Spreadsheet that tracks all current openings, employer contacts (e.g. DM/GM), role requirements, and hiring timelines;Monitor and track all program metrics and key performance indicators, including outreach contacts, job leads, placements, workshop attendance, retention rates, and participant progress;Generate monthly reports and data summaries for internal supervisors, program funders, and evaluators, ensuring accuracy and timeliness of required deliverables;Document all employer interactions, referrals, placements, and outcomes in a centralized outreach and engagement log, maintaining transparency and audit-readiness; andEnsure full compliance with data confidentiality laws, funder requirements, and organizational policies related to employment programs.Youth and Community Initiatives:Prioritize Level Up Program job responsibilities and reports directly to the Level Up Program Manager;Cultivate a collaborative workplace that encourages teamwork and open communication;Participate in the strategic planning and implementation of current and future youth community-based initiatives and services that ensures they are responsive to the needs of the community, based on availability;Represent the Youth and Community Initiatives (YCI) department during site visits and provide support for RHCJC, community and YCI events and initiatives as needed, including evenings and weekends, based on availability;Be able to lift 5-15 lbs. of furniture and supplies for event set up and room organization;Dedicated to advancing the mission and values of the Justice Center;Operate company vehicle in the community for community outreach and immediate client engagement and drive participants to referred services when needed;Help with loading and replenishment of materials needed in the vehicle; andPerform additional tasks as assigned.Qualifications:Bachelor's degree in a relevant field (e.g., Social Work, Human Services, Business Administration, Psychology, or related discipline) and 5 years of experience in employment specialist industry;A Valid Driver's license is required;Must be highly organized, with the ability to multi-task and thrive in a fast-paced, deadline-driven environment;Willingness and genuine interest in working with individuals who are justice-involved or system- impacted is essential;Experience with Motivational Interviewing or other coaching techniques is a strong plus;Must demonstrate the ability to work effectively and respectfully with individuals from diverse racial, cultural, socioeconomic, and educational backgrounds in a culturally competent manner;Comfortable working with adolescents, adults, and families, and capable of maintaining professional, appropriate communication with participants and external stakeholders;Must possess excellent organizational, interpersonal, written, and verbal communication skills; andBilingual (English and other relevant languages such as Creole, Russian, Cantonese and/or Mandarin) strongly preferred.Preferred Qualifications:Proven experience in case management and administrative support within youth-focused or workforce development programs;Strong knowledge of employment programs, workforce systems, and training resources tailored to young adults;Confidence and competence in public speaking and group facilitation, including presenting to large audiences or employer partners;Ability to work collaboratively with cross-functional teams and diverse populations;Exceptional time management and follow-through skills with the ability to meet multiple programmatic and reporting deadlines; andProficiency in using Microsoft Office Suite, Google Workspace, and case management systems (e.g., JCA, Salesforce, Apricot, or other CRM platforms). Position Type: Full-time from Monday - Friday, 9:00am-5:00pm, occasional working evenings and weekends as needed. Position Location: Brooklyn, NY. Compensation: The compensation range for this position is $52,000 - $61,800 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR EqyiwJE319

Job Description TITLE: Program Director of Community Housing REPORTS: V.P. of Mental Health & Housing Services DEPARTMENT: Clinical FLSA CODE: Exempt PRIMARY DUTY: Administrative/Clinical Management PROGRAM: 239 East 121st St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare The Program Director of Community housing reports to the V.P. of Mental Health Services & Housing and is responsible for administrative and property management of the Haven Congregate site 63 units and 135 units of Scatter-site housing. The Program Director of Community Housing ensures that the Agency’s mission is carried out; and that the Agency’s policy and procedures are adhered to. Responsibilities: 1. Provide supervision and oversight to programs and management staff., 2. Act as liaison to funding and regulatory bodies such as NYS Office of Addiction Services & Support (OASAS), Human Resources Administration (HRA) & Department of Health & Mental Hygiene (DOHMH)., 3. Ensure compliance with all applicable operating regulations and Odyssey House standards and participate in all tenants’ annual recertification applications/review within areas of responsibility., 4. Monitor the day-to-day operations of the clinical and facility department to ensure compliance with Odyssey House funding sources., 5. Develop new linkages, affiliations and referral sources with external service providers., 6. Assure that all staff members are trained on and adhere to Odyssey House policies and applicable regulatory standards., 7. Acts as tenant advocate, ensuring that all tenant rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with Odyssey House policies and all applicable laws and regulations., 8. Review and approve personnel actions for all employees within designated area of responsibility, including recruitment, promotion, disciplinary action and separation of program staff., 9. Prepare written annual evaluations for all direct reports and ensure the evaluations are completed accurately and objectively for all employees within designated areas of responsibility., 10. Prepare all proposals and monthly reports as needed., 11. Supervise the maintenance of adequate and up-to-date records on all tenants, as well as supervise record-keeping responsibilities of staff., 12. Monitor operating budgets in areas of responsibilities making recommendations to improve cost efficiency, allocations, and expenditures., 13. Conduct scheduled management meetings and supervision with all direct reports., 14. Develop, administer, and oversee Quality Management activities within area of responsibility., 15. Establish new linkages with real estate brokers and landlords., 16. Review and sign off on all Leases., 17. Must be able to work a flexible schedule and on call 24/7 when necessary., 18. Other relevant duties as assigned. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES 1. Advance clinical degree required., 2. License/Certification in a clinical discipline required (i.e. LCSW, LMSW, LMHC, CRC, etc.)., 3. 10 years of progressive experience including direct service, supervisory, and administrative practices within a clinical setting including a minimum of 5 years in an administrative or clinical supervisory capacity., 4. Must be able to work a flexible schedule., 5. This position requires regular travel between Odyssey House locations and availability for on call responsibilities Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview An extension of Gallagher’s regional and national management team with local authority, the Area President will oversee all strategic and tactical operations functions of the New York City and New Jersey Metro branches. This leadership position will extend to implementing business strategies, developing and achieving sales goals, investing in key talent, driving and communicating financial goals, and achieving operational excellence. Gallagher’s culture is founded upon an unwavering commitment to ethical business practices. As a prominent face of Gallagher in the New York City and New Jersey Metro area, the Area President must champion the tenets of The Gallagher Way. How you'll make an impact Key Responsibilities: Business Management • Leads, personally participates in and is responsible for all business activities of the office., • Serves as principal local advocate (inside and outside the office) in communicating the Gallagher Better Works value proposition of Gallagher Benefit Services, the capabilities of the firm, our business philosophy and core values., • Contributes to the expansion of the company’s footprint across the New York and New Jersey market with an eye toward acquisition and organic growth., • Collaborates with regional leadership to establish annual and three-year business plans for the New York and New Jersey brances and implements strategies to exceed growth, productivity and profitability ratios., • Holds annual strategic planning meetings with key personnel and ensures alignment of their teams to the overall plan., • Regularly reviews progress against branch dominant priorities, making adjustments as needed., • Ensures the branch embraces professionalism, compliance and E&O standards. Sales Management • Drives organic growth by providing leadership to the branch in both strategic and day-to-day sales management., • Ensures Producers have clear goals and business plans and are performing to standards (driving growth, utilizing available tools, supporting individual and team deals, contributing to target niches and cross-solving opportunities, etc.), • Serves as the advocate for, and coach to, all office employees., • Focuses on employee engagement, training and development to reduce turnover, achieve high employee performance and to increase the high-performer retention rate., • Implement appropriate succession plans to guarantee the continued success of the office. External Growth • Develops potential merger and acquisition partners., • Identifies and recruits new producer hires and profitable book purchase opportunities. Client and New Business Management • Serves as the principal client retention and new business champion in the office, assuring the delivery of service excellence, including implementation and oversight of client service best practices and procedures., • Maintains an ongoing relationship with the top-level decision-maker of major clients., • Supports Producers and Client Service Teams in dealing with difficult client issues and claims management. People Management and Development Ensures focus on people development, employee engagement and branch culture to include: • Sourcing of external top talent for recruitment, • Succession planning for critical roles, • Development of key talent, • Performance management of under-performers, • Completion of performance reviews, • Effective use of compensation to reward performing employees Market Relations • Maintains and develops top-level market contacts on a local basis., • Develops a strategy for strengthening market relations to strategically fit our clients’ needs. Where applicable, works with relevant parties to negotiate favorable profit-sharing agreements., • Provides leadership to marketing initiatives to ensure the branch is accomplishing its goals. Financial Performance • Manages P&L to ensure budgeting and sales forecasting commitments are achieved. Required Experience: • Bachelor's degree, • 10+ years’ leadership experience in insurance or brokerage., • Thoughtful strategic leader capable of developing vision, driving results and fostering collaboration., • Builder of teams; capable of attracting high-caliber talent to the organization and integrating to the culture and team., • Demonstrated track record of growth; passion for successfully managing change management and driving accelerated growth., • Strong credible reputation in the Employee Benefits market., • Proven track record of achieving goals/objectives and developing sales strategy and supporting initiatives., • Strong financial acumen with successful P&L management experience; capable of measuring, delivering and interpreting results to key stakeholders on a regular basis., • Proven ability to effectively balance multiple priorities in a dynamic and fast-paced environment., • Strong collaborative style and capable influencer; particularly with the Producer team, the Consulting team and the Client Service team. Other key stakeholders include Regional, Divisional and Practice Leaders., • Excellent communication and negotiation skills exhibited during interpersonal interactions, presentations, and written communications., • Consistent demonstration of exceptional business acumen and functional knowledge of Employee Benefits and all elements of the Gallagher Better Works value proposition., • Passion for developing others., • Commitment to leading according to The Gallagher Way. Work Traits: • Ability to effectively lead and direct staff., • Excellent communication skills., • Exercises independent judgment. We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Description We are Noble People. A modern creative media agency. We develop original, bold and provocative media ideas for some of the most exciting brands in the world. Media ideas that aren’t media. Media that isn’t boring. Brand ideas that people love. We do communications strategy, media planning and buying, and reporting and optimization – but with a lens that respects creativity and without the nonsense that comes along with most media agencies. We are passionate, transparent, and values-driven. We strip out the old rules, find smarter ways to make an impact, and take a modern, innovative approach to media – always through a creative lens. The Media Planner supports in the development of effective, innovative, and strategic solutions and is responsible for the day-to-day coordination and execution of approved media plans. Reports directly to the Media Supervisor. Essential Functions (other duties may be assigned). • Produces creative, results-driven work that meets client goals and earns industry recognition., • Identifies and executes innovative media opportunities to maximize visibility and impact., • Manages day-to-day account operations, including billing, budgets, flowcharts, and performance analyses., • Maintains accurate records, monitors contracts, and ensures timely vendor agreements., • Contributes to media strategy and POV development through research, data analysis, and collaboration., • Applies strong understanding of media channels and their strategic applications., • Maintains deep, current knowledge of client business priorities, competitors, and market landscape., • Communicates proactively with Media Supervisors, flagging issues and ensuring alignment., • Manages communications with internal teams and external media partners to negotiate costs and finalize plans., • Evaluates partners and inventory across channels (display, video, mobile, social, native) for strategic fit and audience alignment., • Analyzes demographic and consumer data to identify and refine target audiences., • Validates campaign forecasts, reach, and frequency across media vehicles., • Keeps current on media trends, audience behaviors, and market shifts., • Builds and maintains strong vendor relationships that reflect Noble People’s reputation and values., • Oversees campaign timelines to ensure smooth progression from approvals to creative delivery and launch., • Prepares insertion orders and manages ad placements across media channels., • Uses external data to analyze performance, inform optimizations, and support planning decisions., • Implements, traffics, and troubleshoots digital campaigns using third-party ad servers., • Monitors pacing, delivery, and placement accuracy; negotiates credits or adjustments when needed. Requirements • Minimum 1.5 years of experience as a Media Planner in a creative media agency, with hands-on digital planning, buying, implementation, analytics, and optimization experience., • Experience managing an Assistant Media Planner preferred., • Exceptional written and verbal communication skills; able to craft and present clear, compelling media recommendations with confidence., • Proven ability to earn trust through strong creative, strategic, and analytical thinking., • Skilled relationship builder with clients, vendors, and colleagues., • Proficient in media research tools with a clear understanding of their capabilities and limitations., • Confident advocate for bold, innovative, and results-driven ideas., • Strong analytical and critical thinking skills, with a solid grasp of media math and strategic development., • Demonstrated ability to translate consumer insights into actionable strategies. We take care of you • Noble People offers a generous time-off package of 15 PTO days per annum, Safe & sick days, Personal and Birthday PTO as well as Summer Fridays, Mental Health & Wellness days, and a Sabbatical Program if you are with the agency for 7 or more years., • We offer a comprehensive healthcare plan for eligible employees and their families which includes Medical with Telehealth/virtual care options, Dental, Vision, 401K, STD, LTD, Life Insurance, • Lastly, we allow for a cell phone reimbursement, pre-tax commuter benefits, Flexible Spending Account, daily snacks, and much more., • The salary range is $60,000 - $70,000 per year. Diversity and Inclusion At Noble People, our people are our greatest asset. We are committed to fostering an inclusive environment that attracts, engages, and retains the best possible talent. Our diversity of experiences, backgrounds, locations, viewpoints and ideas is what makes us a great place to work and differentiate us as an employer of choice. We are an equal opportunity employer At Noble People we are committed to expanding opportunities for all employees without regard to race, color, religion, gender, age, national origin, sexual orientation, sexual identity, disability, or any other characteristic. Each person is valued for his or her talents, expertise, experience, and perspective.

Job Description We are Noble People. A modern creative media agency. We develop original, bold and provocative media ideas for some of the most exciting brands in the world. Media ideas that aren’t media. Media that isn’t boring. Brand ideas that people love. We do communications strategy, media planning and buying, and reporting and optimization – but with a lens that respects creativity and without the nonsense that comes along with most media agencies. We are passionate, transparent, and values-driven. We strip out the old rules, find smarter ways to make an impact, and take a modern, innovative approach to media – always through a creative lens. The Senior Media Planner supports in the development of effective, innovative, and strategic solutions, is responsible for the oversight coordination and execution of approved media plans, media planners and assistant media planners. Reports directly to the Media Supervisor. Essential Functions (other duties may be assigned). • Produces creative, results-driven work that meets client goals and earns industry recognition., • Identifies and executes innovative media opportunities to maximize impact., • Manages daily account operations, including billing, budgets, flowcharts, and performance analyses., • Maintains accurate records, monitors contracts, and ensures timely vendor agreements., • Leads media strategy and POV development grounded in research and data., • Applies deep channel expertise to align media with client objectives., • Stays current on client business priorities, competition, and market dynamics., • Communicates regularly with supervisors to flag issues and ensure team alignment., • Negotiates with buying teams and media partners; evaluates partners for strategic fit., • Maps customer journeys across channels to identify optimal touchpoints., • Analyzes audience data and validates campaign forecasts and performance., • Monitors media trends, consumption shifts, and audience behaviors., • Builds and maintains strong vendor relationships that reflect Noble People’s values., • Oversees campaign execution, ensuring smooth workflows, timely creative delivery, and accurate placements., • Leverages data for ongoing analysis, optimization, and troubleshooting via ad servers., • Ensures precise pacing, delivery, and reconciliation; negotiates credits or adjustments as needed. Requirements • Minimum 2 years of experience as a Media Planner or Senior Planner in a creative media agency., • Proven experience managing and developing junior team members., • Exceptional written, verbal, and presentation skills; able to craft and deliver concise, strategic media recommendations with confidence., • Trusted for sound creative, strategic, and analytical thinking., • Strong relationship builder with colleagues, vendors, and clients., • Proficient in media research tools with a clear understanding of their capabilities and limits., • Confident advocate for bold, innovative, and transformative ideas., • Strong critical thinking and analytical abilities; adept at applying insights to strategy and storytelling., • Solid command of media math and data integration in planning., • Skilled at translating consumer insights into actionable strategies., • Experienced, fair, and effective negotiator. We take care of you • Noble People offers a generous time-off package of 15 PTO days per annum, Safe & sick days, Personal and Birthday PTO as well as Summer Fridays, Mental Health & Wellness days, and a Sabbatical Program if you are with the agency for 7 or more years., • We offer a comprehensive healthcare plan for eligible employees and their families which includes Medical with Telehealth/virtual care options, Dental, Vision, 401K, STD, LTD, Life Insurance, • Lastly, we allow for a cell phone reimbursement, pre-tax commuter benefits, Flexible Spending Account, daily snacks, and much more., • The salary range is $75,000 - $80,000 per year. Diversity and Inclusion At Noble People, our people are our greatest asset. We are committed to fostering an inclusive environment that attracts, engages, and retains the best possible talent. Our diversity of experiences, backgrounds, locations, viewpoints and ideas is what makes us a great place to work and differentiate us as an employer of choice. We are an equal opportunity employer At Noble People we are committed to expanding opportunities for all employees without regard to race, color, religion, gender, age, national origin, sexual orientation, sexual identity, disability, or any other characteristic. Each person is valued for his or her talents, expertise, experience, and perspective.

Job Description TITLE: Program Director DEPARTMENT: Clinical FLSA CODE: Exempt PROGRAM: Transitional Housing for individuals who are Justice Involved Bronx, NY Location SALARY: $70,000 - $85,000 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: Responsible for the day-to-day operation and coordination of a 17-unit OMH funded Transitional Housing serving individuals who are Justice Involved. This role is responsible for ensuring high-quality service delivery, compliance with funding and regulatory requirements, and fostering a trauma-informed, person-centered environment that supports residents’ successful reentry into the community. He/she serves as a bridge between the program staff and the Vice President, Director of Mental Health & Housing Services SPECIFIC DUTIES & RESPONSIBILITIES: • Oversee the day-to-day operations of the transitional housing program, including staff supervision, resident services, and facility management., • Develop, implement, and continuously improve program policies, procedures, and protocols in alignment with best practices for reentry and supportive housing., • Ensure that program services are trauma-informed, culturally responsive, and promote equity and dignity., • Monitor program performance and implement quality improvement strategies based on data and resident feedback., • Hire, train, supervise, and evaluate program staff, including case managers, housing coordinators, and support staff., • Provide regular supervision, coaching, and professional development opportunities., • Foster a collaborative, supportive, and accountable team culture., • Oversee the development and implementation of individualized service plans in collaboration with case management staff., • Ensure the program provides access to wraparound services such as behavioral health, employment assistance, legal aid, and life skills development., • Advocate for residents’ needs and work to reduce barriers to housing stability and community reintegration., • Ensure compliance with all contracts, grants, licensing, and legal requirements related to transitional housing and justice-involved populations., • Prepare and submit reports to funders, regulatory agencies, and internal stakeholders as required., • Maintain accurate documentation and data in accordance with agency and funder requirements., • Build and maintain relationships with criminal justice agencies, housing providers, behavioral health services, and other community partners., • Represent the program in community meetings, reentry coalitions, and public forums., • Collaborate with referral sources and partners to ensure seamless service delivery and referral processes., • On-call responsibilities as needed to support 24/7 program operations., • Requires the ability to respond to crises and handle challenging situations with professionalism and compassion. Master’s degree in Social Work, Criminal Justice, Public Administration, Psychology, or related field. 5+ years of experience in human services, including 2+ years in a supervisory or management role. Demonstrated experience working with justice-involved populations, reentry programs, or supportive housing. Knowledge of housing first, harm reduction, and trauma-informed care models. Strong leadership, communication, and organizational skills. Familiarity with local and state reentry and housing systems. Preferred: • Bilingual in English and Spanish., • Lived experience with justice system involvement is valued and encouraged. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description ABOUT US New York Edge is New York’s leading provider of after-school programs; as such we are considered an essential service to families throughout all the five boroughs. The mission of New York Edge is to help bridge the opportunity gap among underserved students by providing programs designed to improve academic performance, health and wellness, self-confidence, character and attitudes for success in life. Summary: The Program Manager has overall responsibility for the operation and success of 6 - 8 comprehensive after-school programs based in a K-12 school within the five boroughs. The Program Manager will be responsible for contract compliance, curriculum development, training, implementation of enrichment activities and theme based projects, recruitment of staff, scheduling of activities, daily supervision of Program Directors, record keeping and reporting and assist with the planning and organizing of special events and monitor budgeting. The Program Manager is the primary liaison between New York Edge and school principals, between Program Director and New York Edge staff, between Program Director and funding source. New York Edge Program Manager must embrace positive child and youth development principles and practices. These include building on youth strengths rather than focusing on youth deficits; setting and maintaining high expectations; understanding the centrality of and fostering positive relationships with peers and adults; providing age-appropriate and challenging programming; engaging participants as partners, not just as consumers of services; promoting positive identity formation and helping young people to fully develop their potential. The Program Manager respects and values the cultures and traditions of participants, their families and their communities, and treats all participants and staff equally, irrespective of race, religion, sex, gender identity, national origin, age or disability. New York Edge Program Manager must appreciate the range of abilities and diverse needs of children and youth in our programs. Our programs typically run from 3-6pm during the week and we often have opportunities throughout the 5 boroughs. Essential Job Functions: * Train Program Director in areas of recruitment, scheduling, staffing, program design, and Sports & Arts philosophy. * Provide crisis management. * Negotiate with Principals on issues of space, staffing, activities, etc. * Liaison with Funders. * Speak to parents about incidents and general concerns. * Program Development & Evaluation. * Conduct periodic site visits and provide feedback to Program Directors. * Deliver specific qualitative assessments of all aspects of the programs. * Attend weekly meetings with Directors, other Program Managers, Office Personnel, Department Directors, Finance, Human Resources, Compliance, Data, Development and Communications. * Assist Program Directors with program design. * Conduct Program evaluations. * Meet with Program Directors to establish quarterly goals and review overall program performance Assess and evaluate program quality through site visits and discussions with Program Directors and school administrators (provide diplomatic and constructive criticism as well as encouragement and praise). * Assist site coordinators in the development of age and site appropriate curricula. * Facilitate resources and service allocation such as; access to snack, security and fingerprinting, etc.). * Build collaboration between key after-school stakeholders, especially site coordinators, principals, to support the institutionalization of after-school programs. * Encourage and support Program Directors and line staff in their professional development (identify problem areas and potential weaknesses) to build the field of after-school staff and improve program operations, offerings and atmosphere. * Assist Program Directors in the development of needs assessment within their school communities and monitor the implementation of strategies to address those needs. * Administrative Supervision. * Work closely with Program Directors, school principals and other key stakeholders to ensure RoP is met. * Ensures all programs within the portfolio are compliant with DYCD, DOE and DOHMH regulations, timelines and are staying abreast of all local, state and federal pandemic management conditions and requirements. Grants Management * This position is required to travel to multiple locations within NYC in order to meet and ensure New York Edge programs are meeting contractual obligations. * Enforce New York Edge policies to ensure compliance with grant agreements and regulations mandated by after-school partners, e.g., DOE, DYCD, OCFS, DOH and other funding sources. * Monitor attendance reports and follow-up on individual site issues related to attendance, enrollment and contract compliance issues. * Oversee fiscal management of programs, including analysis and completion of budgets, approval on expense reports and approving and issuing reimbursement to programs. * Develop fiscal strategies with the accounting department. * Review, edit and approve quarterly reports for submission. * Follow-up on communications that miss their destinations. * Write annual program appraisals to program directors of Champions Clubs. * Develop networks amongst Program Directors and other Program Directors who are struggling with similar issues at the site level. * Ensure each site maintains program files and other required documentations (DOH compliance). * Maintain comprehensive files for legal, correspondence, financial and grant compliance purposes. * Participate in the grant review process for new after-school programs. * Serve as an external communication resource for New York Edge regarding issues of program quality, funding, training, research, and on-going partnerships and initiatives (e.g., relations with potential funders, policy makers from other cities, etc.). * Serve as a knowledge-base about New York Edge programs by providing qualitative and anecdotal data to shape New York Edge policies as well as the growing field of after-school programming. * Advocate for Program Directors through New York Edge leadership and assist New York Edge in understanding site-based experiences. * Recommend programs for new New York Edge initiatives, promising practices, and research. Knowledge: * DOE/Public School System * NYC, NY State and Federal funding sources for after-school programs * Curriculum design and implementation * Program Evaluation and assessment * Various organizations/networks involved in after-school programming issues * Community development * Fiscal planning * Knowledge of planning and executing online/virtual/ remote learning models Required Skills: * Passion for New York Edge mission and youth development * Reliable, organized and punctual * Must be able to switch to at home/remote work should the need arise * Knowledge of effective sports, arts, and academic programming * Expert understanding of New York City and New York State education requirements in an urban setting * Strong leader and team-builder * Ability to resolve conflicts and negotiate solutions * Ability to establish and maintain effective working relationships with School Leadership and Program Directors * Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person and over the phone, applying tact and discretion as situations demand. * Must have excellent organizational, time management and follow-up skills * Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support for Program Directors to successfully deliver on objectives * Responsible and professional conduct that serves as role model to staff and youth * Exhibits strong character traits and exercises patience and creativity while seeking win-win scenarios * Ability to set priorities and meet deadlines * Must demonstrate ability to manage multiple priorities simultaneously * Proficiency in Microsoft Excel, Outlook, and Word Qualifications: * Bachelor’s degree required with preference in Education, Psychology, or Social Work * At least 18.0 credit hours from an accredited college or university in the field of Education * Prior work experience in urban education, including supervisory experience * Teaching and afterschool management experience preferred * All Program Directors are required to complete a mandatory 15-hour OCFS Health and Safety Classroom course within three (3) months of employment to maintain Department of Health and Mental Hygiene compliance at site.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Manager, Technical Implementation reporting to the Director, Implementation, will be responsible for the functional and strategic leadership of a team of Technical Implementation Managers. This role will cross lines of business supporting our direct, resold, and payer customers. Technical Implementation plays a key role in ensuring our new and existing customers have accurate and consistent data integrations. This role has continuous opportunities to work cross-functionally with other leaders and provide delightful customer solutions. The ideal candidate thrives in a fast-paced environment making key strategic decisions while also not being afraid to roll up their sleeves and dive into the details. We are an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry, and backed by prominent VCs including Rethink, Work-Bench, RRE, and General Catalyst. What you'll be doing: Day-to-Day Operations & Support • Owning the setup and maintenance of our Customers' data and authentication integrations as well as all internal service account configurations., • Leading and coaching a team of Technical Implementation Managers by setting clear and achievable KPIs, providing constructive feedback, and carrying forward our high-performing, inclusive, and fun team culture., • Serving as a leader and advocate for the development of your team and your team's processes and resources., • Serving as a point of escalation for our Customers, team, and cross-functional partners to resolve issues promptly and maintain strong relationships., • Leading and supporting cross-functional collaboration efforts to ensure alignment across all internal and external stakeholders., • Serving as a thought leader within the organization for how best streamline configurations and data integrations for our Customers., • Driving continuous improvement of our delivery processes to improve efficiency, scalability, quality, and outcomes., • Partnering closely with Eligibility and Data Platform pod leaders to continuously improve workstreams and customer feedback loops, ensuring efficient eligibility file ingestion, timely system updates, and seamless integration across platforms., • Collaborating cross functionally with Sales, Customer Success, and Operations to define and maintain alignment on strategy and delivery on priority initiatives., • Quality Launches | On-time platform configurations & error-free quality assurance, • Timely Issue Resolution | Achieve the lowest possible mean time to resolution for customer data and eligibility issues through proactive monitoring, root-cause analysis, customer escalation pathways, and cross-functional coordination, • Customer Satisfaction | Consistently high customer implementation satisfaction scores, • Top of License | Ensuring team and cross-functional partners are prioritizing work that matches domain and expertise, • Bachelor's degree or higher, • 5+ years of solutions engineering, technical account management, implementation, and/or technical operations, • 3+ years of people management with a proven track record of team retention and growth, • Strong technical knowledge, including: SQL, HRIS APIs, SFTP, ETL, SSO, Data Warehouse, • Strong agile project management experience, • Ability to manage escalations and coach teams through complex client challenges, • Ability to thrive in a fast-paced and high-pressure environment, • Experience creating cross-functional PRDs, SOPs, or Playbooks, • Prior experience with tools such as: Snowflake, AWS, Smartsheet, Salesforce, Looker, Hex, • lattHigh integrity, organizational skills, attention to detail, humility, resourcefulness, ambition, professionalism, and a proactive approach, • A deep passion to transform the U.S. healthcare system, especially mental health., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionLocations Available: Odyssey House Leadership Center 309-311 6th Street New York, NY 10003 EDGECOMBE RESIDENTIAL TREATMENT PROGRAM 611 Edgecombe Avenue New York, NY 10032 Lafayette 1264 Lafayette Avenue Bronx, NY 10474 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare MAJOR FUNCTIONS: The Director of Residential Treatment Program (OASAS) is responsible for the day to day operation and coordination of an OASAS 819 certified and funded residential services program. She/he is responsible for oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. The Director of Residential Treatment Program (OASAS) is responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • Develop and monitor program systems, policies and procedures., • Maintain good relations with and act as liaison to the state monitoring agency., • Act as liaison to funding and referral sources, the community-at-large, and the corporate officers., • Assure that all Utilization Review, Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Supervise the maintenance of adequate and up-to-date records on all residents, as well as supervise record-keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Ensure clinical and operational support coverage for facility and maintain on call telephone accessibility on an ongoing basis, • Monitor admissions procedure to ensure compliance with OASAS guidelines, • Accurately submit and review data submitted to HRA STARS., • Responsible for ensuring the overall cleanliness and maintenance of the facility; ensure compliance with safety and physical plant standards., • Prepare all proposals and reports as needed., • Acts as resident advocate, assuring that all residents’ rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Prepare monthly reports for the Senior Manager responsible for clinical oversight., • Prepare annual work plan., • Responsible for all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Assures that all program staff members are adequately trained, • Provides and implements formal orientation plan to newly hired direct subordinate staff., • Provides direct supervision for designated staff as per Odyssey House policies., • Prepare written annual evaluations on staff under his/her supervision. Review evaluations of all program staff., • Comply with all OASAS regulations and participate in the certification process., • Conduct regular clinical and administrative meetings with staff., • Provide ongoing training for program staff and participate in Odyssey House in-service trainings., • Lead quality management activities., • Other relevant duties as assigned by the applicable Senior Management supervisor.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Level Clinical Degree preferred or Bachelor’s Degree and 5 years administrative or clinical experience working with target population., • 2 years experience in administration and one year in a clinical, mental health, housing or chemical dependency setting., • Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.)., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs, • Must be able to work a flexible schedule., • This position will require availability as needed including on call responsibilities. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career Consulting Director, Reactive Services is a senior-level consulting position. The individual will provide expert-level guidance on all areas of cybersecurity and data breach response to Unit 42 clients across a wide array of industries, geographies, and organizational structures. They will be the client’s advocate for cybersecurity and will provide strategic and technical leadership in this area. Your Impact * You are an Industry-recognized inspiring leader with media and public speaking experience, deeply embedded in information security community * Experience with forensic processes and procedures (chain of custody, computer acquisition techniques, and memory acquisition techniques) * Maintain hyper-current knowledge of extant vulnerabilities and threat landscape * Experience using forensics tools such as EnCase, FTK, SleuthKit, Volatility, etc. * Analysis experience and operational understanding of one or more major operating systems (Microsoft Windows, Linux, or Mac) * Knowledge of common malware persistence mechanisms * Experience identifying and triaging malware * Experience leading technical breach response teams in fast-paced environment * 10 years of hands-on consulting experience in digital forensics, and incident response Qualifications Your Experience * Strategic mindset but also detail-oriented and hands-on ability to lead high-level discussion on DFIR technology strategy and approach both internally and externally * Demonstrated self-starter with intellectual curiosity and ability to adapt to change * Ability to work quickly, willingness to work on ad hoc assignments, work independently or leading teams as needed * Strong written and verbal communication skills * Ability to develop unique and creative solutions to problems on the fly * Willingness to learn new technologies and techniques to solve complex customer issues * Ability to manage clients, lead meetings, and manage multiple project teams concurrently * Ability to quickly develop and maintain rapport with clients * Demonstrated ability to cross-sell or upsell existing clients and generate new business * Experience managing complex budgets * Ability to allocate staff to various projects quickly and efficiently * Willingness to travel as required (up to 20%) to support leadership, customer briefings, planning and other activity as needed Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $183,000 - $252,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we’re just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. About CentsCents is a New York–based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Our all-in-one, business-in-a-box platform helps operators start, manage, and expand their businesses through a market-leading suite of SaaS and hardware products. By building a modern system to power the garment care industry, our goal is to outsource laundry day to the local business. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We’re adding great talent to help achieve this mission, and that’s where you come in! About The RoleAs the Software Support Team Lead, you’ll be the driving force behind the day-to-day success of our Support organization at Cents. You’ll lead a team of dedicated Software Support Specialists focused on helping laundromat operators and garment care businesses thrive through our platform. This role combines people leadership, technical problem-solving, and process improvement—you’ll coach and develop the team, oversee escalations, and partner closely with Engineering, Product, and Operations to ensure our customers get quick, effective, and empathetic support. This position is ideal for someone who thrives in a fast-moving environment, loves mentoring others, and isn’t afraid to dive into the details to find the root of a problem. You’ll play a central role in shaping the customer experience, driving operational excellence, and helping Cents continue to set the standard for industry-leading support.Key Responsibilities • Lead, coach, and develop a team of Software Support Specialists to deliver fast, empathetic, and technically accurate customer support., • Manage daily team operations, including queue monitoring, prioritization, and resource allocation to ensure SLAs and quality metrics are consistently met., • Act as the primary point of escalation for complex technical issues, collaborating with Product and Engineering teams to identify root causes and long-term solutions., • Partner with cross-functional teams (Engineering, Product, Operations, Billing) to communicate recurring issues, streamline workflows, and improve platform stability., • Analyze team performance and customer feedback to identify patterns, improve processes, and influence roadmap priorities., • Develop and maintain documentation, internal training materials, and troubleshooting guides to enable faster onboarding and continuous learning., • Drive accountability for customer satisfaction metrics (CSAT, time-to-resolution, and first-response time) and ensure the support team consistently exceeds expectations., • Contribute to the culture of excellence and curiosity by encouraging experimentation, collaboration, and a solutions-first mindset.Qualifications, • Creative, persistent, and possessing a dynamic personality., • Comfortable and adaptable to a fast-paced, scaling startup environment., • Quick to adapt and a strong advocate for collaborative teamwork., • Tech-savvy with proficiency in internal tools and efficient customer communication management., • Proven ability to manage and prioritize multiple tasks and projects simultaneously., • Hands-on experience with CRM (Customer Relationship Management) and/or ticketing systems, customer support processes, performance metrics, and escalation management is a significant advantage.

Job Description Must have lived ACS experience. Position Overview: Building authentic connections with parents, whose children are in foster care, that offer supportive guidance and coaching to assist them as they: navigate through systems (i.e. housing, education, HRA, medical/mental health, etc.), make informed decisions for themselves and their families, and address challenges to accomplish the goal of reunification. The focus of the Parent Advocate role is to bring their lived experience to the agency’s decision-making process while working collaboratively with case planners to promote family well-being and permanency. Position Qualifications: School Diploma or Equivalency preferred. Lived experience as a parent with Child Welfare involvement. Knowledge of the Foster Care System. Bilingual Spanish Preferred. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Job DescriptionDescription: Title: Housing Advocate Department: Community Access Reports To: Director, Community Health & Division Services Location: 56 Bay Street, Staten Island, NY 10301 Position Status: Full Time FLSA Status: Non-Exempt Pay & Benefits: The pay range for this role is generally $41,600 - $45,000 annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. Position Summary The Housing Advocate supports individuals identified through CHASI’s Social Care Network in achieving and maintaining stable housing. This dual-role position provides direct housing advocacy, coordinates social care referrals, and delivers hands-on case management to address barriers such as rental arrears, utilities, home safety, and overall household stability. This role ensures clients access the resources and support needed for long-term housing security and self-sufficiency. They work closely with housing providers, landlords, and community partners to expand housing opportunities and strengthen connections to services that support individuals in recovery. Key Responsibilities • Conduct initial and ongoing housing needs assessments with clients., • Develop individualized housing stabilization and retention plans that promote long-term stability and self-sufficiency., • Assist clients in preparing and submitting housing applications, including the 2010E form, and provide ongoing support through the placement process., • Provide coaching and support to help clients maintain their households, meet lease obligations, manage finances, and prevent eviction., • Intervene in crisis situations and employ mitigation strategies to preserve tenancy and client safety., • Identify and link clients to ongoing medical, behavioral health, and community-based support as part of a coordinated care approach., • Participate actively in case conferences, supervision, and team meetings., • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values., • Other duties as assigned. Requirements: QUALIFICATIONS • High School Diploma or Equivalency required; college degree and/or CASAC credential strongly preferred., • Minimum of 2 years of experience working with individuals affected by substance use, mental illness, or homelessness., • At least 1 year of experience in housing placement, advocacy, or case management., • Strong engagement and communication skills with diverse populations., • Ability to navigate social and healthcare systems and coordinate across multiple providers., • Proficiency with data entry and electronic documentation systems., • Knowledge of housing resources, subsidies, and support programs available in New York City, particularly Staten Island., • Bilingual (English/Spanish) strongly preferred.

Job Description TITLE: Peer Outreach Worker REPORTS TO: Bronx Street Outreach Coordinator FLSA CODE: Full-time, 35 hours per week PROGRAM: Bronx Street Outreach Program - 953 Southern Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition, Odyssey House offers (for full-time employees): • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare Peer Outreach Workers play a central role in Odyssey House’s Bronx Street Outreach Program, using lived experience to build trust, reduce harm, and connect individuals with lifesaving services. Working in high-need Bronx neighborhoods, Peer Outreach Workers provide compassionate, low-threshold support and linkages to treatment, housing, mental health, and other essential resources. Description of Duties and Responsibilities. ▪ Engage PWUD and community members in parks, encampments, transit hubs, shelters, and other high-need areas. ▪ Distribute naloxone, fentanyl/xylazine test strips, sterile supplies, wound care kits, hygiene kits, and other harm reduction materials. ▪ Provide overdose prevention education and train individuals and families in naloxone administration. ▪ Offer peer support, motivational interviewing, and trauma-informed engagement strategies to build trust. ▪ Support clients with navigation of Medicaid, housing, benefits, and treatment referrals, including warm handoffs and accompaniment to appointments. ▪ Conduct field-based behavioral health screenings (e.g., PHQ-9, GAD-7) and refer clients to appropriate providers. ▪ Maintain accurate outreach records and ensure timely documentation of encounters, referrals, and outcomes. ▪ Collaborate with community partners to expand access to harm reduction and treatment services ▪ Participate in ongoing training, group supervision, and reflective practice sessions. Qualifications for Position: 1. Must have lived experience with substance use, recovery, and/or harm reduction., 2. Certified Recovery Peer Advocate (CRPA) credential is required or must be obtained within one year of hire., 3. Previous experience in street outreach, harm reduction services, or peer navigation is strongly preferred. Skills and Knowledge Required: Strong skills in trauma-informed care, harm reduction practices, overdose prevention, and motivational interviewing are essential, along with the ability to engage clients with empathy and respect. Knowledge of community resources and benefits navigation is preferred, and bilingual ability is strongly valued. Amount of travel and any other special conditions or requirements: Regular local travel required, valid NYS driver’s license strongly preferred. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description JOB TITLE: Solution-Based Casework (SBC) Case Planner EMPLOYMENT TYPE: Full-Time LOCATION: Hybrid – 2-3 days in office (Queens Location) REPORTS TO: Solution-Based Casework Supervisor SALARY: $60,356.30 Annually ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities. JOB OBJECTIVE: To provide high-quality case planning, case work, and case management services to at-risk families referred by the Administration for Children’s Services. These families may be experiencing a wide range of challenges, including personal/marital/relationship problems, financial stressors, acculturation issues, family destabilization, and/or parent/child conflict. The Case Planner provides intensive preventive services to avoid foster care placement and ensure the safety and welfare of children in the home. He or she provides the family with services according to ACS standards and requirements. The Case Planner follows a Solution Based Casework (SBC) practice model. SBC is based on three theoretical foundations: family life cycle theory, relapse prevention/CBT theory, and solution-focused family therapy. Partnership with families in each and every case is critical to reducing risks and solutions should utilize prevention skills to achieve those goals. PRIMARY DUTIES & RESPONSIBILITIES: Case Management & Advocacy * Ensure timely completion of SBC training & certification. * Conduct home visits and office visits to assess child safety and risk elements, complying with ACS requirements. Face-to-face contacts should be conducted twice per month, at a minimum and includes home visits (two home visits must be conducted if children 0-2 years old are present) and office visits (e.g., school, doctor’s office, AAFSC), as well as other out-of-home visits (e.g., park). More visits may be required. * Provide case work/case management services to families receiving Preventive Services (12 cases); which includes but is not limited to providing supportive casework, focusing on service goals, and child welfare laws, improving family relationships and bonding, coping skills, parenting, etc. * Ensure joint-home visits are conducted within 5 business days from the date of referral. * Evaluate and assess the current family functioning including child safety and home safety (e.g., assessing other adults in the home, ensuring safe sleep, working fire alarms, window guards, etc.). * Work in partnership with the family to formulate outcomes & service plans with the family. * Ensure all initial intake documents (AAFSC intake, Domestic Violence screening, child trafficking) are completed and processed accurately using AAFSC internal database (i.e., Apricot). * Advocate for the family by linking them to needed services in the community: medical, mental health, entitlements, day care, home health aide services, substance abuse treatment, anger management, etc. and follow up to monitor participation and progress. * In collaboration with the Conference Facilitator, support the facilitation of Family Team Conferences and Service Termination Conferences, as well as other relevant ACS-led conferences. Family Team Conferences must be conducted within 4 weeks of the FASP due date. * Ensure FASPs are launched 30 days prior to the due date and submitted to Supervisor 3 weeks prior to the due date. * Complete Initial, Comprehensive, all Reassessment FASPs, and Plan Amendments for all Advocate Preventive Only (ADVPO) cases offline. * Complete and Submit Child Trafficking Screening for Child Welfare Services and ADVPO cases. * Evaluate walk-ins and community referrals for needed services and potentially for advocacy cases. * Provide case coverage in the absence of a co-worker (as needed). * Schedule and coordinate monthly visits with FSU workers (applicable to FSU cases only). Quality Assurance, Communication, and Documentation * Complete all documents required by ACS in a timely manner (5 business days) including but not limited to progress notes and FASPs using templates in a manner that reflects the progress or lack thereof, including the reaction of the family to services during the review period or contact. * Complete all ACS and internal forms required for case opening and closing as well as obtain consents and forms needed for other case activities. Obtain and maintain collateral contacts with all other service providers including school and medical reports on a regular basis. * Comply with all data entry requirements for database systems including inputting information in a timely manner (PROMIS, Connections, etc.). * Compile and organize appropriate client intake paperwork, surveys, and forms. Maintain casefiles, database entry, and record keeping in compliance with ACS, OCFS, and AAFSC requirements, in alignment with the Solution Based Casework Model guidelines (as needed). * Appropriately follow incident reporting procedures (as needed). * Maintain relationships with ACS personnel, including DCP workers, joint home visit ACS staff, and FSU workers, for ongoing ACS supervision. * Regularly collaborate and communicate with PPRS staff by responding to emails, maintaining an up-to-date Outlook calendar, participating in supervision meetings, and scheduling office days. * Perform other job-related duties as assigned. Trainings, Meetings, and Audit Preparation * Attend training provided by ACS, Solution Based Casework, and other organizations as required (minimum of 42 hours/6 days each fiscal year) and log training by submitting certificates to the Director of Training and Development. * Attend internal meetings as scheduled, collaborating with the multidisciplinary team (e.g., monthly supervision). * Assist in preparation of internal and external audits (COQI, PAMS, safety alerts, etc.) related to the program operation and delivery of services. BACKGROUND & POSITION REQUIREMENTS: A successful Case Planner at AAFSC is one that is both compassionate and objective. The candidate must be a good communicator and problem solver who is able to quickly respond to unforeseen challenges. In addition to these general skills and traits, AAFSC is looking for a candidate with the following skills: * Bachelor’s degree from an accredited college or university required. * Familiarity with using PROMIS and Connections. * Computer skills in Microsoft Office suite and excellent writing skills are required. * Bilingual or multi-lingual fluency required. Arabic, Bangla/Bengali, Hindi, or Urdu skills strongly preferred. * Experience working with under-served students in urban schools, child welfare system, and/or community-based settings a plus. * Exercises discretion regarding sensitive personal and legal information. * Job contingent on pre-employment background check and fingerprint clearance. * U.S. Work authorization required. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Powered by JazzHR 5mwN6Ad6br

Job DescriptionFTR Case Planner(Brooklyn) Forestdale is a child welfare agency working to enhance family well-being and prevent child maltreatment through parenting, prevention, and foster care services for families in Queens and Brooklyn. We help thousands of families work through complex trauma, raise the next amazing generation of children, and youth successfully launch into adulthood. Forestdale’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.” Job Summary: Family Treatment and Rehabilitation Case Planner is responsible for working with families who are experiencing circumstances that threaten the safety and well-being of their children. Families that referred to the Family Treatment and Rehabilitation Program are currently experiencing mental health and/or substance abuse issues which place the children at risk. These identified family member can be either the parents and/or the child. The role of the Family Support Case Planner is to work with families to support, help strengthen and promote healthy growth and development within the family. Major Responsibilities/Activities: • Visit families in their homes, communities or at the agency as indicated by the Phase of Treatment –Initial, Baseline or Stabilization. The visits ranges from a minimum of 3 times per week (Initial Phase of Treatment); or 1 time per week (Baseline Phase of Treatment); or two times a month (Stabilization Phase of Treatment)., • Provide individual, family and group counseling, as needed., • Advocate for clients in their effort to secure services, such as public assistance, health insurance and immigration issues., • Coordinate and maintain contact with workers at the Administration for Children’s Services, • Maintain contact with schools, mental health facilities/therapist and any other service providers., • Participate in Clinical Diagnostic Team Meetings, staff meetings, in-service trainings, and outside trainings for professional development, • Document all case activity using the systems of record - N.Y.S. Connections and the N.Y.C. PROMIS, • Assist in emergency situations, as needed, • Responsible for ensuring compliance with all agency policies, procedures and governmental regulations, • Other duties as assigned. Minimum Requirements: • Bachelor or Master’s Degree in Social Work or a related credential from an accredited college or university., • At least1- 2 years of experience in case management, counseling and advocacy services., • Some knowledge of the child welfare system, preferable., • Strong organizational, written, and verbal communication skills., • Ability to accommodate a flexible work schedule., • Bi-lingual ability preferred. Salary Range: Bachelors - $29.12/hr - $31.04/hr Bachelors (Bilingual)- $30.22/hr - $32.15/hr Masters - $30.22/hr - $33.24/hr Masters (Bilingual) - $31.59/hr - $34.34/hr Masters (Bilingual & License) $34.34/hr - $37.09/hr Additional Information: Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Trinity Financial has developed and CAMBA will provide on-site support services at Van Dyke III, a 180 unit supportive/affordable housing development for individuals and families. Van Dyke III will be located on the campus of Van Dyke Houses, a NYCHA-owned public housing development in the Brownsville neighborhood in Brooklyn. The Van Dyke facility will provide 54 units for New York/New York III formerly homeless families under NYC 15/15. The remaining 126 units will provide housing for low-income households, including a live-in superintendent. CAMBA will have a full on-site office suite and offer case management to promote healthy living, connection to medical, mental health and substance treatment, and assisting tenants to access and maintain public benefits; computer trainings and resume workshops within the on-site computer library; financial literacy programs; access and referral services to other CAMBA programs and local organizations and service providers; community-building activities to help integrate the tenants; and additional supports as needed to help tenants succeed and remain stably housed. Position: Bilingual Case Manager Reports To: Program Manager Location: 405 Dumont Avenue, Brooklyn, NY 11207 What The Bilingual Case Manager Does: • Review all documentation establishing tenants' eligibility for program and make file copies., • Create and maintain tenant files., • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments., • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals., • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA., • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade tenants to participate more fully in this process., • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes., • Participate in case conferences., • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building)., • May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for tenant with referral organizations., • May escort tenants to appointments (educational, medical, social service, etc.), • May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf., • May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability., • May evaluate actual living conditions of tenants through home visits., • May prepare marketing materials for the program., • May prescreen tenants over the telephone for eligibility and may schedule intake appointments., • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report., • Flexible hours may be needed occasionally to provide shift coverage until 8 pm. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR KdMQVfYVsJ

Job Description Title: OMH Case Manager Reports to: Program Director Department: Clinical Location: 52 East 126th St. New York, NY 10035 OUR MISSION: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: An Office of Mental Health (OMH) Housing Case Manager plays a crucial role in assisting individuals with mental health challenges to secure and maintain stable housing. The primary responsibilities include conducting assessments, developing personalized service plans, connecting clients with necessary services, and ensuring compliance with housing regulations. The role requires a combination of direct client support, coordination with service providers, and administrative tasks to promote clients' independence and well-being. SPECIFIC DUTIES & RESPONSIBILITIES: • Client Assessment and Service Planning: Conduct comprehensive assessments to identify clients' housing and support needs. Develop individualized service plans with short-term and long-term goals, regularly reviewing and updating them to ensure they meet clients' evolving needs., • Service Coordination: Connect clients to essential services, including medical care, mental health support, substance use treatment, legal assistance, and entitlement programs. Act as a liaison between clients and external organizations to advocate for their needs., • Direct Support and Monitoring: Provide ongoing support through regular home visits (at least one per month) and telephone contacts. Monitor clients' progress toward their goals, document interactions, and adjust service plans as necessary., • Crisis Intervention: Respond to crisis situations promptly, employing de-escalation techniques and coordinating with appropriate services to ensure clients' safety and stability., • Documentation and Compliance: Maintain accurate and up-to-date case records, including service plans, progress notes, and other required documentation. Ensure all activities comply with OMH guidelines and regulations, preparing for audits as necessary., • A bachelor's degree in social work, psychology, or a related field is typically required., • At least one to two years of experience in case management or working with individuals with mental health disorders., • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Atlantic House Men’s Shelter is a 200 bed men’s MICA shelter located in the Brownsville section of Brooklyn. The majority of these clients are dually diagnosed with mental illness and substance abuse. Position: Case Manager Reports To: Clinical Supervisor Location: 2402 Atlantic Avenue, Brooklyn, NY 11233 What The Case Manager Does: The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following: • Conduct initial intake, psychosocial evaluation and assessment of clients’ needs and periodic re-assessments of independent living plans including short-term and long-term client goals, • Create and maintain client electronic and paper files, • Assist clients in attaining their goals by identifying barriers, community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.), • Assist clients in advocating for themselves in order to gain housing stability, • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing, • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions, • Document and update all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.), • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization, • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule and escort client to appointments with referral organizations (educational, medical, social service, etc.) • Bachelor's degree (e.g., B.A., B.S.W.) or, • Four years of relevant experience, or, • Associate's and two years equivalent experience. Preferred Qualifications: • Bi-lingual English & Spanish Pre/Post Employment Family Pre and/or Post Employment Requirements: • The ability to obtain and maintain the following clearances throughout the duration of employment • New York State Division of Criminal Justice Services (DCJS), • State Central Registry (SCR), • Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL)• Proof of negative results from TB test Single Pre and/or Post Employment Requirements: • Proof of negative results from TB test. Compensation: $45,800-$50,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR MxkPFGlh0w

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing. RESPONSIBILITIES Case Management, Documentation and Assessments • Complete intake within 24 hours of client arrival, • Document case notes within 48 hours of client contact., • Document unit inspection notes within 48 hours of inspection., • Create and maintain audit ready client records on every client on the case load. Including regular filing of the case record to ensure it is accurate and up to date., • Completion of ILP’s for every client on the caseload either weekly or bi-weekly., • Conduct weekly, bi-weekly inspections of client units, address concerns and document interactions., • Refer, advocate, coordinate services and counsel clients as needed., • Ability to properly assess and address client concerns., • Conduct outreach consistently, • Demonstrate ability to establish rapport, gain trust and provide follow-up. Reporting & Administration, • Complete monthly reports and additional reports as assigned., • Report to and meet with Supervisor monthly., • Perform other duties as assigned by the manager., • Participate in both internal and external training., • Complete annual certifications (Mental Health, Mandated reporter), • Bachelor’s degree in social work or another related field of study., • A minimum of one year of experience in a related position, • Bilingual language skills are preferred., • An engaging personality and detailed orientated skills are essential., • Strong oral and written communication, time management, and organizational skills are necessary., • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description AFTERCARE BEHAVIORAL HEALTH SPECIALIST INTENSIVE CASE MANAGEMENT- Extended Aftercare QUEENS SUPERVISED RELEASE POSTED: 12/5/2025 Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 people arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day, seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. POSITION SUMMARY Reporting to the Clinical Supervisor, the Behavioral Health Specialist will provide hybrid office and community-based support for clients who met the eligibility criteria of high-risk and high needs and require a support team to meet with them where they are at regardless of their location in NYC. The Behavioral Health Specialist is an integral part of the Clinical Services Department with Queens Supervised Release, which strives to support clients in improving behavioral health, promotes recovery and rehabilitation, and provides the highest quality care and support in a responsive and effective manner to high-risk and high needs clients who can be served in the community by creating new opportunities for success. The ICM Extended aftercare pilot provided ongoing, voluntary case management, referrals and support services once the active Supervised Release Program matter is closed. PRIMARY RESPONSIBILITIES • Conduct community-based biopsychosocial assessments, addressing substance use, mental health, housing, medical, and legal needs throughout the five boroughs of New York City., • Provide individualized, evidence-based interventions (e.g., CBT, crisis intervention, emotion regulation) to support stabilization and recovery., • Develop and implement integrated treatment/action plans covering behavioral health, housing, employment, education, and recovery goals., • Maintain persistent engagement and observation to monitor client progress and adjust care plans as needed., • Utilize diverse outreach and motivation methods to reestablish and maintain client engagement., • Advocate for clients and coordinate with families, support networks, and external providers to promote treatment adherence and positive outcomes., • Connect clients to medical care, entitlements, vocational services, housing resources, and life skills training., • Facilitate individual and group sessions using CBT and other evidence-based models., • Deliver services in a strengths-based, trauma-informed, and culturally sensitive manner., • Document assessments and maintain accurate progress notes in compliance with best practices., • Use motivational interviewing and goal-based interventions to support behavioral change, recovery, and independent living., • Reinforce client self-efficacy by recognizing progress and encouraging continued positive change., • Guide clients through treatment plans and behavior change processes with consistent support and monitoring., • Facilitate access to medical care, entitlements, and integrated physical and mental health services., • Link clients to employment support, vocational training, life skills programs, and housing resources., • Coordinate with hospitals, shelters, and community partners to ensure continuity of care., • Assist with scheduling, documentation (e.g., 2010e forms), and accompany clients to appointments as needed., • Identify and address service gaps by leveraging partnerships across behavioral health, substance use, and housing systems., • Provide warm handoffs and joint visits to promote smooth transitions to longer-term services., • Ability to work intensively with clients using goal-based interventions to create behavioral changes., • Support the client's self-efficacy by reinforcing their power to make the changes that they want., • Guide client through the treatment plan and behavior change process; recognize/acknowledge the positive changes that are made and continue encouraging behavioral changes along the way., • Communicate respectfully and effectively with multidisciplinary teams and diverse client populations., • Participate in team meetings and case conferences to align goals and ensure coordinated, client-centered care., • Coordinate informed referrals and resource navigation in partnership with community organizations and multidisciplinary teams to ensure clients and their support networks access appropriate services and sustained care., • Collaborate with staff across diverse identities, experiences, and disciplines, fostering respect and inclusion to promote better client outcomes. REQUIRED QUALIFICATIONS • Bachelor's Degree required and minimum of two years' experience working with clients who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal justice involvement., • Alternate Requirement: Candidates without a Bachelor's Degree must have 5 years' experience working with clients who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal justice involvement plus a CASAC., • Experience in a multidisciplinary setting and field-based clinical work that includes knowledge or established relationships with Queens based community organizations and social services., • Strong commitment to social justice and CJA's mission and core values., • Certifications as CASAC, CASAC-T, or other SU or MH certifications preferred (i.e., certified professional counselor, certified alcohol, and drug counselor (ADC) or behavioral health certificate., • Individuals with lived experience in recovery from a mental health condition, substance use disorder, or both, or experience with homelessness or the NYC shelter system, or the criminal legal system, are encouraged to apply., • Ability to support the development and implementation of standard operating procedures; suggesting improvements or modifications as needed. Organization and Critical Thinking Skills • Highly organized with the ability to prioritize and balance multiple tasks and work effectively in a deadline-driven environment., • Must be able to work independently and carry out directives with minimal supervision., • Approaches daily work with a solution-driven attitude and a willingness to take a hands-on approach to resolving challenges., • Uses critical thinking, common sense, and creativity to find solutions and alternative options., • Demonstrated ability to handle client engagement, feedback, questions and complaints with tact and professionalism., • Interacts with a confident and approachable demeanor, seeking to break down barriers to connecting with clients., • Clear and concise written communications designed to inform or instruct clients, partners and colleagues. Hours: M-W-F 9-5 and Tues/Thurs12-8 This is a visible role with direct client-facing responsibilities engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in person 5 days a week. • To provide optimal coverage for client engagement, regularly scheduled workweeks will include weekends and night shifts., • Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations. LOCATION: QUEENS, NY SALARY: $74,489.64 • Internal applicants must be 1 year in their current role and in good standing (no disciplinary action within the last 90 days) in order to apply. CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center