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  • Customer Service Assistant
    Customer Service Assistant
    15 hours ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

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  • pharmacy
    pharmacy
    3 days ago
    Full-time
    Southside, Brooklyn

    We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist with product inquiries, and contribute to a welcoming environment that encourages customer loyalty. Responsibilities • Greet customers warmly and assist them with their shopping needs., • Process customer transactions accurately and efficiently using the cash register., • Handle cash, credit, and debit transactions while ensuring proper cash handling procedures are followed., • Provide information about products, promotions, and services to enhance customer satisfaction., • Upsell products when appropriate to maximize sales opportunities., • Maintain a clean and organized checkout area to ensure a pleasant shopping experience., • Assist in stocking shelves and organizing merchandise as needed., • Address customer inquiries and resolve any issues in a professional manner., • Previous experience in retail sales or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for accurate cash handling and transaction processing., • Experience in upselling techniques is a plus., • Familiarity with phone etiquette for handling customer calls is beneficial.

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  • Piercer/Stylist
    Piercer/Stylist
    11 days ago
    $18–$22 hourly
    Part-time
    Midtown West, Manhattan

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person

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  • Retail Associate – Concept Store Coffee Shop (SoHo)
    Retail Associate – Concept Store Coffee Shop (SoHo)
    17 days ago
    $18 hourly
    Part-time
    Manhattan, New York

    Retail Associate – Concept Store Coffee Shop (SoHo) $18+/hour | Full-Time or Part-Time | Schedule: 10 AM – 6 PM We’re looking for a friendly, reliable, and motivated Retail Associate to join our team at Manjul Coffee & Clothes, a concept store and coffee shop located in the heart of SoHo. Responsibilities: Assist customers with product inquiries and provide a welcoming in-store experience Maintain the retail floor, ensuring displays are organized, clean, and visually appealing Support daily operations, including restocking, inventory checks, and merchandising Collaborate with the coffee/barista team to keep the overall space running smoothly Handle small operational tasks that help keep the store efficient and inviting Requirements: Previous retail, sales, or customer-facing experience preferred (but not required) Strong communication skills and a positive, team-oriented attitude Ability to stay organized and multitask in a dynamic environment Comfortable being on your feet and assisting with light lifting when needed What We Offer: Starting at $18/hour, with potential for increases based on experience and performance Flexible schedule — full-time or part-time options available Supportive, friendly team environment Opportunity to grow within a unique concept store blending coffee culture and curated fashion 📍 Location: 31 Howard St, SoHo, New York

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  • Seasonal retail sales assistance
    Seasonal retail sales assistance
    12 days ago
    $18–$20 hourly
    Part-time
    Midtown West, Manhattan

    Retail Sale and operation assistant ( Holiday - Immediately hiring Market December - January) New York This position is based at the DOVIANA Bryant Park Winter Holiday Market and requires in-person attendance, part time or full time from 10am to 9pm. About Doviana: Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Operations: Help customers check out Support a memorable and customized customer service experience Organize merchandise and displays Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity of the vendor booth. Help support appointment with influencers Help contribute to social media content Clean and organize the showroom/store Comfortable with technology and learning new forms of POS Facilitate the checkout process through POS

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  • Retail Associate
    Retail Associate
    18 days ago
    $15.49 hourly
    Full-time
    Central Ward, Newark

    At Nohble, our Retail Associates play a crucial role in delivering exceptional customer experiences and maintaining the seamless operation of our stores. As part of our team, you will be expected to: • Provide each customer with a warm and authentic shopping experience, making them feel valued and appreciated., • Accurately and efficiently process various payment methods, including cash, credit, and debit transactions., • Stay informed on product details, promotions, and company systems to offer reliable guidance and enhance sales effectiveness., • Work towards achieving personal sales goals while assisting teammates in reaching overall store targets., • Handle incoming merchandise by receiving, unpacking, and organizing it; ensure all items are quality-checked and ready for display., • Keep selling floors visually appealing and stockrooms well-organized through regular maintenance, inventory checks, and stock balancing., • Quickly retrieve products to meet customer needs, ensuring a smooth and efficient service., • Adhere to company policies, attendance standards, and compliance requirements, contributing to loss prevention practices., • Demonstrate teamwork, professionalism, and enthusiasm, embodying Nohble’s core values., • Perform additional duties as assigned to support store operations. Qualifications: • A passion for sneakers, streetwear, and community culture., • Excellent communication, attention to detail, and problem-solving skills., • Ability to stand for long periods and lift up to 50 lbs., • Reliable, collaborative, and eager to learn., • Previous retail experience is beneficial, though we are willing to train the right candidate. Join us at Nohble and be a part of redefining the retail experience by treating every customer and team member with the respect and service they deserve. We are hiring at all locations and encourage you to apply today!

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  • Retail Sales Associate
    Retail Sales Associate
    22 days ago
    $16–$19 hourly
    Part-time
    Manhattan, New York

    ONS:ONS (One Nice Shop) is a NYC-based lifestyle brand and multi-shop concept offering timeless, curated fashion for men and women. We celebrate modern living with a focus on quality, craftsmanship, and authentic style, serving a community of curious and cultured individuals who value personal expression and meaningful experiences. Position: Part-Time Sales AssociateLocation: New York, NY (ONS Flagship Store)Pay: $16–$19/hour, based on experience We're seeking passionate Brand Ambassadors who embody our ethos and can authentically represent ONS in the marketplace. This role is perfect for someone who believes that exceptional retail experiences happen when genuine passion meets deep product knowledge. We represent 50+ curated brands from all over the world, including our in-house legacy brands (ONS From New York and Future Classics from Hong Kong). We're excited to find someone who doesn't just want to work at ONS, but wants to belong to it. Job Responsibilities Provide exceptional customer service and personalized styling support in-store Build product knowledge across ONS and 50+ curated global brands Meet sales goals through genuine customer engagement and storytelling. Identify, build, and maintain a loyal client base by developing genuine, organic connections that foster trust and long-term engagement. Support visual merchandising and maintain a clean, organized sales floor. Represent ONS at local events, pop-ups, and brand activations. Uphold ONS brand values and contribute to a positive team environment. Qualifications 1+ year of retail or customer service experience (fashion preferred)• Strong interpersonal and communication skills• Personal style that aligns with ONS’s modern, curated aesthetic IComfortable working in a fast-paced, customer-focused environment Sales-driven with the ability to meet or exceed goals Familiar with POS systems and basic tech tools Social media savvy (Instagram, TikTok a plus) Flexible availability, including evenings, weekends, and events Passion for fashion, culture, and building community Job Type: Part-time Pay: $16.00 - $19.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person

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  • Sales Advisor
    Sales Advisor
    25 days ago
    $18–$25 hourly
    Part-time
    Manhattan, New York

    Looking for 1 experienced Jewelry sales for Columbus Circle holidays market We are seeking a responsible motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. The ideal candidate will possess strong communication skills and a passion for sales, helping to drive store performance while building lasting relationships with our clientele. if you have passion for jewelry, and a deep understanding of different materials gemstones and styles and we want you on our team. Requirements: Must have 3 or 4 years experienced for retail, Resume, LinkedIn, I can’t contact you if you don’t have any profile photo Duties • Greet customers warmly and assist them in locating products or services that meet their needs., • consistently worked towards daily sale goals, achieving in daily sales, • Provide knowledgeable and friendly service to enhance the customer shopping experience., • Process transactions accurately and efficiently using the point-of-sale system., • Maintain an organized and visually appealing sales floor by restocking merchandise and arranging displays., • Engage with customers to understand their preferences and recommend products accordingly., • Strong communication skills in English; multilingual or bilingual abilities are a plus.

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  • Assistant Store Manager
    Assistant Store Manager
    28 days ago
    Full-time
    Manhattan, New York

    Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone. What you will do: Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s. Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan. A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships. Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout. Utilizes tools and resources to enhance the customer experience. Thrives in change and uncertainty and generates ideas to evolve and grow the business. Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills. Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand. Supports the General Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives. Accountable for self and consistently holds others accountable. Operationally strong and resourceful. Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance in partnership with the General Manager. Other duties as assigned. What You’ll Bring: 2-4 years retail sales experience with management experience (preferred). Experienced leadership with demonstrated experience in meeting/exceeding sales and profits. Training skills to elevate the team’s product knowledge and selling skills. Experience implementing merchandising strategies and changing visual sets. Acts with authenticity, sincerity, and transparency. Available when needed, including nights, weekends, and holidaysin addition to our peak business periods such as the holiday season. Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed. Be at least 18 years old. Why You’ll Love Working with Us: The Product—so good, and you’re able to use your employee discount on all of it! The People—ask anyone who works here…we have incredible people on our team! The Experience—you’ll enjoy a rewarding career at a respected global children’s brand! The Benefits—a generous employee discount that you can use on all in-store merchandise! Competitive Paid Time Off plan* Extensive 401(k) plan with company matching* Medical, dental, vision and life insurance* Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources Tuition reimbursement* FUN work environment For eligible employees Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.

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  • Sales Associate
    Sales Associate
    1 month ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    alchemy. is a New York–born lifestyle brand offering jewelry, apparel, candles, fragrance, and home décor – all designed to capture the spirit of the city and elevate everyday rituals. We are looking for enthusiastic and reliable Sales Associates to join our team at our new downtown Manhattan flagship store. Role & Responsibilities • Deliver an exceptional guest experience by greeting guests, sharing our brand story, and assisting with purchases., • Drive sales by confidently speaking to product categories and promotions (jewelry, apparel, fragrance, candles, and gifts)., • Encourage and process in-store shipping orders for customers who prefer delivery of purchases., • Maintain store standards, including merchandising, cleanliness, and restocking inventory., • Process sales quickly and accurately at the point of sale., • Support opening and closing duties, depending on shift., • Create and post daily content for social media, following the brand’s content calendar and highlighting new merchandise., • Previous retail or customer-facing experience preferred, but not required., • Ability to work early morning or evening shifts, and commit to weekend availability., • Strong communication skills and a warm, approachable demeanor., • Reliable, punctual, and comfortable working in a busy airport retail setting., • Interest in jewelry, fashion, fragrance, and lifestyle products is a plus. Compensation & Perks • Competitive hourly pay plus bonus opportunities. If you’re passionate about creating memorable customer experiences and want to be part of a dynamic, growing team, we’d love to meet you. About Us alchemy. is a woman-owned, NYC-born lifestyle brand offering jewelry, fragrance, apparel, and candles designed for the modern traveler. We bring a curated selection of small-batch and elevated essentials to an international audience. As an independent operator in a space traditionally dominated by large corporations, alchemy. represents the growing voice of local and emerging businesses in retail. Our founder is proud to be one of the few small-business owners operating in this environment, bringing authenticity, creativity, and a distinct New York spirit to travelers from around the world. We are looking for enthusiastic and reliable Sales Associates to join our team and help us deliver a standout experience in this unique setting.

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  • Center Manager
    Center Manager
    1 month ago
    $28–$34 hourly
    Full-time
    Sunset Park, Brooklyn

    CENTER MANAGER AT HAPIK INDUSTRY CITY (Brooklyn, NY) HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Center Manager/Manageress
    Center Manager/Manageress
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Sales Associate
    Sales Associate
    2 months ago
    $16–$16.5 hourly
    Part-time
    Manhattan, New York

    Locations: • Columbus Circle Holiday Market, • Herald Square Holiday Market, • Empire store Dumbo 🎄 Job Description We are looking for enthusiastic and reliable Sales Associates to join Semibold at our two outdoor Holiday Market booths in Manhattan (Columbus Circle & Herald Square). As the face of our brand, you will play a key role in creating a welcoming, joyful shopping experience during the busy holiday season. ✨ Responsibilities As a Semibold Sales Associate, you will: • Represent the Semibold brand with professionalism, energy, and friendliness., • Develop a deep understanding of our products, knowing each collection’s key features and stories to make personalized recommendations., • Achieve daily sales targets and provide short reports on customer feedback and learnings., • Guide customers to follow our brand on social media to encourage repeat engagement and conversions., • Handle the full sales process smoothly, including proficient use of POS systems for checkout., • Communicate with the brand owner on inventory levels and restocking needs in a timely manner., • Use creativity and emotional connection to engage customers and make shopping fun., • Help collect customer photos (with consent) and support KOC/influencer promotions when they visit the booth., • Maintain booth standards: keep the space clean, organized, and visually appealing., • Open and close the booth on time each day—punctuality is essential. Late arrivals or early departures will result in hourly pay deductions., • Stay attentive during shifts—no prolonged phone use or leaving the booth unattended when customers are present., • Assist in merchandising, replenishing stock, and ensuring all products are well-presented., • Uphold excellent customer service, handle questions, and resolve minor issues promptly and positively. 🕒 Work Schedule Herald Square Booth 12/03/2025 — 01/03/2026 • Monday - Saturday: 11:00am - 8:00pm, • Sunday: 11:00am - 7:00pm, • January 3rd: Closes at 4:00 pm Columbus Circle Booth 12/02/2025 — 12/31/2026 • Sunday - Thursday: 11:00am - 7:00pm, • Friday & Saturday: 10:00am - 8:00pm, • December 31st: Closes at 4:00 pm Empire store Dumbo 12/15/2025 — 12/21/2025 • Monday - Sunday: 11am - 6pm, • ⚠️ All booths must remain open during market hours. Market policy requires full booth operation, and violations may result in fines ($100/hour). 💰 Compensation • Base pay: $16.50/hour, • Commission structure (uncapped): 5%-10%, • Payment frequency: Every 2 days (via Cash, Venmo, Zelle, or Wire transfer). 📌 Requirements • Comfortable working outdoors in winter conditions., • Minimum availability: 3 days per week (half-day or full-day shifts)., • Reliable, punctual, and professional., • Strong interpersonal and communication skills., • Previous retail or sales experience is preferred, but a positive attitude and willingness to learn are essential., • Must notify the brand owner 24 hours in advance if unable to attend a confirmed shift, and cooperate with temporary arrangements. 📩 How to Apply Interested candidates, please DM us with: • Preferred location (Columbus Circle / Herald Square / Empire store Dumbo), • Available dates and daily time range (half-day or full-day), • A brief introduction about yourself and your sales experience We look forward to having you join the Semibold team this holiday season and help bring joy to our customers with our meaningful, playful socks!

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