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Job DescriptionDescription: Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as General Manager. This is a role for someone with a management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! Customer Service and Presentation: As the General Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: • Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress., • Sets the example for the team o the 3 S’s (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards., • Keeps the team members engaged in their duties., • Strive for high customer review ratings!, • ENJOY your team! GROW your team! And PLAY to your fullest potential Financial Administrative: • Manages groomers including quality control of work, safety, schedules, and client records, • Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints, • Maintains controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively looking for new ways to maximize efficiency, • Develops team in up-selling and using dog evaluations to grow revenue, • Communications any concerns or needs to District Manager proactively and partnering after attempting to resolve issues, • Work with team to assure our Quality of Care sets the standards for dog care Team Management: • Creates staffing schedule and helps monitor daily schedules, • Maintains optimum staffing and development with all employees, • Leads by example by coaching all on contributing to a positive team-oriented culture, • Delivers written performance reviews and gives employees positive acknowledgment when due!, • Help coach the staff on our Dogtopia-isms, • The Rules by which we, as DOGTOPIANS live by are:, • We LOVE life unconditionally like a dog., • We STAY loyal to our pack., • We CHASE the absolute highest standards of safety., • We PLAY to our fullest potential., • We TREAT every day like it’s the Most Exciting Day Ever!, • Onboard all employees and insure each employee has the correct amount of training, • Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Inventory Management of cleaning, dog and First aid supplies., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. Benefits: • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, Dynamic team culture, • Career progression based on performance, • Additional certification programs are available, • Competitive wages with flexibility in scheduling, • Paid time off, medical benefits, and company incentives, • Dental insurance, • Vision insurance, • Referral program, • Employee discount, • Pet rider program, • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong business acumen skills -analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least three years of experience managing others and overseeing all areas of business., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

Job DescriptionDescription: Job Summary: The primary role of the Assistant General Manager is to assist the General Manager in overseeing the management of and all functions of their assigned daycare location in representing Red Barn Dog Holdings, LLC in their market under the Dogtopia banner. The Assistant General Manager is responsible for assisting in creating a positive work environment as well as managing all team members. The Assistant General Manager is to assist in meeting all business objectives set for the team, ensuring the highest safety standards and levels of satisfaction for all pets and their pet parents are in place. Supervisory Responsibilities: • Assist the General Manager in driving business to meet and exceed goals given through the development and supervision of the team, including Meet and Greets, Dogs in Door, Enrollments, and add-on services., • Assist the General Manager in hiring, onboarding, and employee management for their location, including training compliance., • Assist the General Manager in maintaining optimum staffing levels and labor costs for their assigned location., • Communicates any concerns or needs to General Manager proactively and partnering to resolve issues., • Support the General Manager in building the brand via grassroots efforts with vets, shelters, and local community groups., • Support the General Manager in creating a positive, open work environment for their team to work and the pups to visit daily. Duties/Responsibilities: • Drives new leads and lines of business for location utilizing marketing KPIs to reach new customers., • Oversees lead follow-up and meet and greet and lead contact via the front desk team., • Develops front desk team to proactively build momentum with pet parents and upsell enrollments and add-ons with the pet parents and prospective customers., • Maintains controllable expenses within budgetary constraints including forecasting, tracking, and ordering supplies, minimizing payroll, and actively looks for ways to maximize efficiency., • Manages social media posts for store and individual media pages utilizing provided branding assets., • Participates in promotional activities or events to promote their location., • Creates and manages the schedule for all location employees., • Monitors and assists as needed in the playrooms. Knows all dogs in the facility to ensure safety and appropriate daily assignments., • Maintains a clean and safe environment utilizing cleaning protocols to ensure our facilities are the cleanest in the industry, to provide an exceptional experience for our pets and their parents., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues., • Manages groomers and including quality control of work, safety, schedules, and client records., • Strives for the highest level of satisfaction for our pups, pet parents, and teams., • Performs all other duties as assigned. Requirements: Required Skills/Abilities: • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Flexibility to work a non-traditional schedule (must have early morning/late evening availability in addition to working certain weekend/holiday hours required), • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least one year of experience managing others in a supervisory role in a professional environment., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

Microsoft Lead, Sales Manager Nordics page is loaded## Microsoft Lead, Sales Manager Nordicsremote type: Hybridlocations: Solna Swedentime type: Full timeposted on: Posted Todayjob requisition id: R-113966It's fun to work in a company where people truly BELIEVE in what they're doing!Jo

Experience with Microsoft Office Suite is a plus. Ability to communicate customers' interests, needs, and requests to management and sales personnel.

Preferred Skills Experienced user of Microsoft Office (Word, Excel, SharePoint, etc.

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Advanced PC skills including Outlook, Microsoft Word, Excel and PowerPoint.

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Ability to obtain sales related licensure or registration as may be required by law.

Advanced PC skills including Outlook, Microsoft Word, Excel and PowerPoint.