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  • Education Specialist
    Education Specialist
    10 days ago
    $24–$27 hourly
    Full-time
    Forest Hills, Queens

    We are seeking an Education Specialist to support the Queens Childcare Network (QCCN). The primary role of the Education Specialist is to build strengths-based relationships within our network of licensed in-home childcare providers. This role focuses on guiding and supporting our family or group family daycare providers by coaching them on play-based instruction in accordance with Department of Education (DOE) curriculum. PRIMARY RESPONSIBILITIES: • Serve on a team supporting a network of regulated in-home childcare providers serving 500+ children ranging in infancy to 12 years of age., • Assist in the launching of a new NYC DOE contract for the EarlyLearn and 3K Programs., • Provide effective guidance to ensure effective services to QCH's 45+ affiliated family and group family childcare providers., • Collaborate with the QCCN Education Director, Family Support Worker, and Health Monitors to meet the needs of all children and families., • Provide twice monthly strength-based practice-based coaching to up to 17 affiliated providers as they implement a mixed-age curriculum., • Adapt and provide guidance to affiliated providers on the implementation of an evidence-based curriculum for mixed-age group settings that meets the individual needs of all children., • Review and adapt appropriate curriculum with affiliated providers that foster hands-on developmentally appropriate and relationship-based interactions with all children., • Assist affiliated providers gathering observations of children and entering child assessment data in a timely manner and support its use for curriculum and lesson planning., • Document all coaching sessions aligned with the DOE’s Early Childhood Framework for Quality (EFQ)., • Assist in ongoing outreach, enrollment, and all other administrative tasks., • Support QCCN Education Director in coordinating all required professional learning days throughout the year., • Maintain relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families., • Participate in weekly Network team meetings and applicable NYC DOE Trainings and Meetings., • Assist in the facilitation of monthly Network Professional Learning/Development sessions., • BA/BS in Early Childhood or Infant/Toddler Studies; Master’s degree preferred; Comparable Social Work, Psychology or Human Service education also accepted;, • Bilingual English/Spanish: verbal, reading & written fluency (preferred);, • Computer literate: Microsoft Word, Excel, & Teams; and Zoom (required);, • Experience teaching or serving children under age 5 (required);, • As indicated, ability to work effectively from home or another remote location with consistent Wifi, privacy and utilization of agency communication and learning tools (required);, • As indicated, ability to efficiently travel within QCH Network (Queens, NY) catchment area and conduct on site coaching sessions at designated in-home daycares (required);, • Exceptional time management skills; Ability to multitask; Must be a team player (required);, • Cultural sensitivity; Respect for the unique backgrounds of all QCCN providers and families (required);

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  • Technical Support Engineer
    Technical Support Engineer
    24 days ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • Front Desk Assistant
    Front Desk Assistant
    2 months ago
    $18–$30 hourly
    Full-time
    Manhattan, New York

    The ideal candidate should have: A personal interest in wellness and healthy living A minimum of 3 years of direct medical/wellness administrative experience. Familiarity with commercial insurance and out-of-network eligibility. Ability to type 65 + wpm Have a creative mindset and desire to grow the practice Duties will include the following: Greet patients, provide basic orientation to the practice, and ensure an excellent patient experience. Check-in patients, verify health insurance, and collect payments. Obtain accurate and complete personal information from the patient as required for registration Keeps track of appointment schedules and confirms patient appointments. Collects payments and open balances. Answer telephone calls, office text messages, and emails in a professional manner. Follow-up on missed appointments Make routine follow-up appointments as required. Help resolve patient inquiries about insurance coverage and practice information Keep accurate records (patient information, received payments etc.) Reconciliation of cash, credit cards, receipts, and encounter forms. Prior Authorization Performs other administrative duties. Bilingual Preferred: Spanish and English Compensation will be discussed during the interview. Business hours: Monday-Friday 8:30 a.m. -4:30 p.m. Job Type: Full-time Benefits include: Paid time off, sick days, overtime pay, and vacation pay. Job Type: Full-time Salary: $18 - $30

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  • Administrative Assistant
    Administrative Assistant
    2 months ago
    $40000–$45000 yearly
    Part-time
    Clinton Hill, Brooklyn

    We are seeking a motivated and detail-oriented Part-Time Administrative Assistant to join our team at our Brooklyn office. This role is ideal for someone who is passionate about racial justice, social equality, and the inner workings of a nonprofit organization. The Administrative Assistant will provide critical support to our staff, ensuring smooth daily operations and contributing to the success of our initiatives. This is a paid, part-time position requiring 32 hours per week. The schedule will be determined in coordination with the selected candidate. Responsibilities Provide administrative support to staff, including scheduling, filing, and organizing documents. Assist with office management tasks, such as maintaining supplies and coordinating meetings. Manage data entry, record-keeping, and database maintenance. Support communication efforts, including drafting emails, memos, and reports. Assist in organizing events, workshops, and community outreach initiatives. Collaborate with team members on special projects as needed. Qualifications Strong interest in racial justice, social equality, and nonprofit work. Excellent organizational and time-management skills. Strong written and verbal communication abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Detail-oriented with the ability to multitask and prioritize tasks effectively. Positive attitude, critical thinking skills, and a willingness to learn. Ability to work both independently and as part of a team. Benefits Opportunity to gain professional experience in a mission-driven nonprofit setting. Exposure to the political and social justice landscape in New York City. Hands-on understanding of nonprofit operations and advocacy work. Networking opportunities with professionals in the fields of social justice and public policy.

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