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This is a 6 month temp to perm - client intends to hire Summary: We’re looking for an experienced Level 3 IT Support Technician to provide advanced desktop, server, and network support while managing Microsoft 365, including SharePoint administration. This role requires strong technical skills, problem-solving ability, and excellent customer service. Responsibilities: • Provide Level 2–3 support for Windows/macOS systems, mobile devices, and peripherals., • Administer Microsoft 365 services (Exchange, SharePoint, Teams, Azure AD)., • Manage and customize SharePoint sites, permissions, and document libraries., • Perform Windows Server administration (user management, patching, backups)., • Troubleshoot network issues (DNS, DHCP, VPN, firewalls, switches, routers)., • 5+ years in IT support (Level3 preferred), • Proficiency in Microsoft 365 & SharePoint administration., • Experience with Windows Server and basic networking.

This is a 6 month temp to perm Position Overview The Senior Systems Administrator I plays a vital role within the IT team, ensuring the reliability, security, and optimal performance of the organization's technology infrastructure. This position involves close collaboration with IT leadership to design, implement, and maintain systems while providing expert technical support for end users. The ideal candidate will demonstrate initiative, independent problem-solving skills, and a strong commitment to delivering exceptional customer service in a dynamic work environment. In addition to core systems administration duties, this role encompasses responsibilities related to desktop and user support, network administration, and IT security. Key Responsibilities: • Work collaboratively with IT leadership to monitor, maintain, and test technology infrastructure to ensure reliability and functionality., • Lead the technical design, planning, and implementation of systems, including performance tuning and recovery procedures., • Provide advanced support for endpoint systems, software, and related technologies, including troubleshooting, installation, inventory management, and testing., • Deliver outstanding customer service to end users by resolving technical issues promptly, courteously, and effectively., • Serve as a subject matter expert in SharePoint Online, supporting its deployment, administration, and optimization for business needs., • Implement and maintain IT projects, such as server, virtual machine, network switches, firewalls, access points, and printer deployments/management., • Diagnose and replace failed infrastructure hardware, and create standard images for servers and client devices to streamline deployment., • Oversee asset inventory management, ensuring IT device records are accurate and up to date., • Liaise with internal and external stakeholders to facilitate the completion of IT projects., • Perform systems administration tasks, including equipment setup, file restoration testing, backup creation and monitoring, and Microsoft 365 administration., • Execute vulnerability remediation, monitor network devices, perform configuration backups, apply firmware upgrades, and implement endpoint and network security measures., • Apply system updates, patches, and configuration changes as necessary., • Recommend and implement productivity enhancements and best practices for IT security., • Deploy hardware and software as requested, and maintain comprehensive documentation for procedures and helpdesk tickets., • Independently prioritize tasks in alignment with organizational objectives., • Manage Active Directory accounts, permissions, access requests, and password resets., • Serve as the primary backup to the Senior IT Director for essential systems., • Monitor Office 365, EDR (Endpoint Detection and Response), and Entra ID for security issues, investigate incidents, and conduct root cause analysis., • Support disaster recovery and business continuity planning, testing, and implementation., • Assist with internal compliance initiatives and change management procedures., • Log infrastructure-related tasks and gather user feedback to drive continuous improvement., • Analyze the technology stack for potential enhancements and monitor wired and wireless network infrastructure., • Provide technical support for desktop hardware and software, including troubleshooting, remote and in-person assistance, and helpdesk management., • Coordinate IT inventory purchases and support conference room equipment., • Oversee onboarding and offboarding processes for IT systems. Required Qualifications: • Bachelor’s degree in an IT-related field or equivalent industry experience., • Professional certifications such as Microsoft 365 Administration, Network+/CCNA or equivalent, Linux+/LPIC-1, Security+ or equivalent., • Demonstrated expertise in SharePoint Online administration and support., • Proven track record of excellent customer service in a technical support environment., • Proficiency with hardware including desktops, laptops, servers, NAS/SAN, printers, switches, firewalls, mobile devices, DVRs, projectors, time clocks, and wireless access points., • Experience with applications such as Office 365, Adobe Acrobat, Active Directory/DNS/DHCP, remote management tools, VPN, helpdesk software, endpoint protection, backup applications, VOIP, WSUS, patch management software, Dropbox, and Box., • Familiarity with operating systems, including Windows 10/11, Server 2016/2019/2022, Synology DSM, and Ubuntu Linux., • Knowledge of virtualization platforms, disaster recovery, and business continuity., • Effective written and verbal communication skills., • Strong prioritization, project management, and problem-solving abilities., • Experience with NIST 800-53 controls, vulnerability remediation, AWS, and SonicWall.

This is a 6 month temp to perm - client intends to hire.Were looking for an experienced Level 3 IT Support Technician to provide advanced desktop, server, and network support while managing Microsoft 365, including SharePoint administration.This role requires strong technical skills, problem-solving

Job DescriptionBenefits: • 401(k), • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off The Entry-Level IT Administrator position is a full-time position based in our Mount Vernon, NY headquarters and will also provide support (occasionally onsite) to our New York City-based postproduction studio (PostLab One.) Key Responsibilities • IT support ticket management (Help Desk), • Serve as the initial point of contact for all IT-related incidents and service requests submitted via the ticketing system, email, phone, or in person., • Diagnose, troubleshoot, and resolve hardware, software, and network issues for end-users, escalating complex problems to senior IT staff as needed., • Track ticket progress and provide timely updates and communication to requestors until resolution., • Document solutions for recurring issues in the company knowledge base to support continuous improvement and faster future resolutions., • Network administration, including security and data backups, • Inventory Management for IT equipment as well as our Rentals Business equipment, • Web Operations support, with light web developmentRequired Qualifications, • Associate degree or higher in Information Technology, Computer Science, or a related field (or equivalent experience)., • Basic understanding of computer hardware, operating systems (Windows, macOS, Linux), and standard software applications., • Familiarity with help desk ticketing systems and IT asset management tools., • Exposure to web content management systems (such as WordPress, Joomla, or Drupal) is a plus., • Effective communication skills, both written and verbal, with the ability to explain technical concepts in plain language., • Highly organized and capable of managing multiple tasks simultaneously while meeting deadlines., • Ability to work both independently and collaboratively within a team environment.Preferred Skills and Experience, • CompTIA A+, Network+, or similar entry-level IT certification., • Experience in troubleshooting hardware and software issues., • Familiarity with inventory or asset management practices., • Basic knowledge of website administration, HTML, or CSS., • Exposure to cybersecurity concepts and practices., • Customer service or support experience, particularly in a technical setting., • Knowledge of the cinema support field and related operations would be a plus, but not required.Core Competencies, • Technical Aptitude: Quick to learn new systems, tools, and technologies, with the curiosity to explore solutions independently., • Customer Focus: Demonstrates patience, empathy, and a helpful attitude when interacting with end-users and colleagues., • Attention to Detail: Maintains accuracy in inventory records, documentation, and troubleshooting procedures., • Time Management: Prioritizes tasks effectively, ensuring prompt resolution of support tickets and timely completion of assigned projects., • Accountability: Takes responsibility for assigned tasks, follows through on commitments, and seeks guidance when needed.This job description outlines the essential functions and expectations for an IT Administrator with a focus on IT support, inventory management, and web operations. The responsibilities and requirements may evolve to meet the changing needs of the organization and technology landscape.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Yonkers, NY

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionJoin Max Surgical Specialty Management, an innovative leader in the healthcare industry, as we embark on an exhilarating journey of growth and expansion!We are seeking a motivated and dynamic individual to join our Revenue Cycle Management Team as a Revenue Cycle Payment & Reconciliation Representative. What You'll Do: The Revenue Cycle Payment & Reconciliation Representative will be responsible for ensuring that all monthly payment reconciliations, pending adjustments and lock box correspondence discrepancies are completed in a timely manner. Through collaboration and proficiency in technology, the role contributes to the financial integrity and operational success of the organization. The successful candidate will be able to: ·Review EOBs and ensure that all high-volume incoming adjustments are posted accurately and in a timely manner·Reconcile payments and deposits according to departmental operational procedures·Retrieve payments from various provider portals and review electronic remittance advice postings where applicable·Track and research unapplied cash while performing root cause analysis and escalating issues to management as necessary·Review electronic remittance advice posting for proper application to system records·Work with the Accounting Department to complete the month-end reconciliation process·Serve as a back up to post payments and adjustments during month end close·Reconcile EFT and check payments daily·Work with the posting vendor to identify and allocate payments received without documentation·Process insurance credit card payments (received by mail, email, fax, lockbox) for all locations and upload/log the EOB·Daily reconciliation of Card Pointe, and process patient refunds through Card Pointe for credit card transactions·Document patient ledger and mail patient receipts·Manage and document all returned checks·Work closely with the Business Administrator to solve the missing payments or any issue related to payments·Assist the Business Administrator, with EFT upload platforms and related tasks·Serve as a back up to business administrator on incoming mail·Work with posting vendor on daily pending adjustments, lockbox issues and credit balance reviews ·Perform any and all other duties as assigned What You’ll Bring: ·High School Diploma or GED ·Medical billing, and payment posting experience highly preferred, but not required (willing to train the right candidate)·The ability to handle multiple tasks simultaneously, meet time sensitive deadlines and organize workload with general supervision·Effective critical thinking, creativity, problem-solving, and decision-making skills·Excellent verbal and written communication and leadership skills·Must be detail-oriented and thorough with excellent organizational skills·Proficiency with Microsoft Office Suite of products and ability to learn other applications proficiently Perks of the Job: -Highly competitive salaries & annual performance and compensation reviews-Competitive health insurance and benefits, including medical, dental, vision, disability, and more-401k retirement savings plan that includes employer match-Generous Paid Time Off, sick leave, and paid holidays-Advance your career growth with opportunities in the most extensive growing oral surgery practice in the Northeast About MAX Surgical Specialty Management: Established in September 2022 as the Northeast region’s first oral and maxillofacial surgery-only specialty platform, MAX Surgical Specialty Management is a surgeon-led management services organization developed with clinical and surgeon autonomy at its core. Today, MAX supports surgeons across New Jersey, New York, Pennsylvania, Vermont and Connecticut, enabling practices to channel resources, skills and knowledge within the oral surgery specialty, leading industry advancements and delivering the highest standard of patient care. Surgeons have access to a curated network that allows them to collaborate with and work alongside a diverse pool of highly skilled peers who are leaders in their specialty. MAX safeguards surgeons’ independence while offering robust support systems, access to advanced technology and opportunities for financial growth. Integrity-driven. Patient-focused. Experience the difference at . MAX Surgical Specialty Management is an equal opportunity employer committed to providing fair employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic. We welcome diversity and encourage applicants from all backgrounds. Our inclusive environment values and empowers every employee to contribute to our mission. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description "Watchguard Experience a MUST". We are looking for a qualified Computer Technician to install, maintain and repair computers, Windows environment servers and networks and work seamlessly with existing department team. Windows Server environment experience and Watchguard is a MUST have, including initial configuration and deployment, maintenance and troubleshooting. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities. As a computer technician, you must be well-versed in computer systems, servers and network functions. The ideal candidate will be able to work diligently and accurately and will possess great problem-solving ability in order to fix issues and ensure functionality. The goal is to install and maintain high-quality networks, servers and computer systems. Responsibilities: • Windows Server environment configuration, maintenance and troubleshooting, • Set up hardware and install and configure software and drivers, • Maintain and repair technological equipment (e.g. routers) or peripheral devices, • Install well-functioning LAN/WAN and other networks and manage components (servers, IPs, etc.), • Manage security options and software in computers and networks to maintain privacy and protection from attacks, • Perform regular upgrades to ensure systems remain updated, • Troubleshoot system failures or bugs and provide solutions to restore functionality, • Arrange maintenance sessions to discover and mend inefficiencies, • Keep records of repairs and fixes for future reference, • Offer timely technical support and teach users how to utilize computers correctly, • Perform work at client locations and in-house Windows Server environment configuration, maintenance and troubleshooting, • Manage all aspects of the networking platform, • Troubleshoot network & system issues, • Monitor active network and server infrastructure, • Perform routine preventative maintenance on equipment, • Administer network security measures to prevent system interruptions or breaches, • Execute sensitive data backup and restoration procedures, • Previous experience as a computer technician or network or systems administrator, • Knowledge of TCP/IP and data protocols, • Ability to prioritize and multitask, • Deadline and detail-oriented, • Strong troubleshooting and critical thinking skills, • Windows Server environment configuration, maintenance and troubleshooting, • Staff and project management abilities, • Experience with LAN/WAN networks with additional database experience in Access, Alpha Anywhere, and SQL a major plus, • Thorough knowledge of and passion for computer systems and IT components, • Good knowledge of internet security and data privacy principles, • Excellent communication and troubleshooting skills, • Professional, neat appearance and reliable transportation required, • Exceptional organizing and time-management skills, • BS/BA in Computer Science, or relevant field preferred, • Upload COVER LETTER with salary requirement and RESUME when you apply. MUST HAVE SERVER AND WATCHGUARD KNOWLEDGE to be considered for this position.