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  • Restaurant Manager
    Restaurant Manager
    hace 13 días
    $65000–$80000 anual
    Jornada completa
    Newport, Jersey City

    About the Concept We are a waterfront restaurant in Jersey City entering an exciting new chapter as a modern, Thai-inspired pan-Asian kitchen & bar. The concept blends bold Southeast Asian flavors, elevated casual dining, a cocktail-forward bar program, and a strong focus on year-round operations, takeout & delivery, and disciplined service standards. We are seeking a hands-on Restaurant Manager to help lead day-to-day operations, maintain structure across teams, and support inventory and vendor management across both FOH and BOH. Position Summary The Restaurant Manager is responsible for overseeing daily operations and front-of-house execution while partnering closely with the kitchen and bar teams to ensure consistency across service, labor, inventory, and the overall guest experience. This role requires a highly organized, detail-oriented operator who is comfortable managing inventory and vendor relationships, driving cost control, and leading cross-functional teams in a fast-paced, Asian or Asian-inspired restaurant environment. This is not a passive management role — the ideal candidate thrives in building systems, coaching teams, and driving results. Key Responsibilities Operations & Leadership • Oversee daily restaurant operations, with primary ownership of front-of-house execution, • Lead by example on the floor during service, ensuring pacing, quality, and hospitality standards, • Ensure proper opening and closing procedures are followed; personally open/close shifts as needed, • Partner closely with the kitchen and bar teams to maintain food and beverage consistency Inventory, Ordering & Vendor Management • Track and manage bar inventory levels, including spirits, wine, beer, and non-alcoholic beverages, • Monitor usage, par levels, and ordering cadence to minimize waste and stockouts, • Support BOH leadership with kitchen inventory and ordering, as needed, • Manage and maintain relationships with multiple vendors (food, beverage, beverage distributors, supplies), • Coordinate deliveries, resolve discrepancies, and ensure timely replenishment of stock, • Assist with cost control and inventory accuracy Team Management & Training • Hire, train, and develop FOH staff including servers, bartenders, runners, and hosts, • Enforce service standards, appearance guidelines, and operating procedures, • Conduct ongoing coaching, performance feedback, and corrective action when necessary, • Build clear training systems for menu knowledge, service flow, and guest interaction Labor, Scheduling & Performance • Create and manage schedules aligned with sales volume and labor targets, • Monitor labor cost, sales per labor hour, and staffing efficiency, • Ensure staff performance aligns with expectations and business needs Guest Experience • Handle guest concerns and service recovery professionally and efficiently, • Maintain a consistent, elevated guest experience during all service periods, • Monitor guest feedback and identify opportunities for improvement Financial & Administrative Oversight • Support inventory management and cost-control initiatives, • Review sales performance, labor metrics, and operational reports, • Utilize POS and restaurant management systems (Toast experience preferred) Qualifications • Minimum 4+ years of restaurant management experience in full-service dining, • Experience in Asian or Asian-inspired concepts strongly preferred, • Proven ability to manage high-volume service environments, • Ability to create and implement SOPs for FOH staff to follow and execute, • Strong understanding of FOH systems, labor management, and service standards, • Comfortable enforcing accountability and performance expectations, • Excellent communication, leadership, and organizational skills, • Proficiency with POS systems (Toast a plus), • Flexible availability including nights, weekends, and holidays What We Offer • Leadership role in a growing, evolving concept, • Opportunity to shape systems, standards, and culture, • Year-round operation with strong bar and dinner traffic, • Competitive compensation + performance bonus based on experience, • Growth potential as the concept continues to evolve If this sounds like you, we would love to hear from you! Only qualified candidates will be contacted.

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  • Cashier / Sales Assistant
    Cashier / Sales Assistant
    hace 14 días
    $18.5–$23 por hora
    Jornada completa
    Manhattan, New York

    Here’s a revised draft positioned as a higher-level, experienced role, with clear expectations and a growth-oriented tone: Position Overview We’re hiring an experienced, customer-focused professional to join our takeout and delivery front-of-house leadership team. This role is ideal for someone with strong customer service experience who takes ownership of the guest experience and is looking to grow within a fast-paced restaurant environment. This position plays a key role in overseeing the flow of takeout and delivery operations. You’ll be a primary point of contact for guests, delivery drivers, and the kitchen, ensuring orders are handled accurately, efficiently, and with care. What You’ll Do: • Handle guest interactions via phone, online platforms, and in person with a high level of professionalism, • Oversee and coordinate takeout and delivery orders from start to finish, • Communicate clearly with the kitchen regarding timing, modifications, and priorities, • Ensure accuracy when processing orders through the POS and delivery platforms, • Support and guide team members during busy service periods, • Maintain an organized, clean, and well-stocked takeout area, • Candidates with prior customer service or restaurant experience, • Fluent in English, with strong communication skills, • Available to work evenings, nights, and weekends, • Calm, organized, and confident under pressure, • Genuinely cares about guests and takes pride in service, • A hands-on leadership role in daily operations, • Direct impact on guest satisfaction and team performance, • Clear path for growth into lead, supervisor, or management positions

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