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Phoenix Tech Solutions
Customer Service Representative (CSR)
19 days ago
$20–$25 hourly
Full-time
Manhattan, New York
About Us: At Phoenix Consulting, we are committed to delivering outstanding service and creating exceptional experiences for our customers. We believe that great customer support is key to building long-lasting relationships, and we're looking for a passionate, solution-oriented Customer Service Representative to join our growing team. Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions Maintain detailed and accurate records of customer interactions in our CRM system Collaborate with other departments to ensure customer needs are met Stay updated on product knowledge, company policies, and industry trends Qualifications: High school diploma or equivalent (associate or bachelor's degree is a plus) Previous experience in a customer service role preferred Strong communication, problem-solving, and interpersonal skills Ability to multitask, prioritize, and manage time effectively Proficiency with computers, CRM software, and basic office tools What We Offer: Competitive pay and benefits Opportunities for growth and advancement A supportive, team-oriented environment Flexible scheduling options [if applicable] Paid training and ongoing development
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NextGen Roofing
Salesperson
2 months ago
Full-time
Clifton
This is a full-time on-site role for a Salesperson located in Clifton, NJ. The Salesperson will be responsible for identifying and generating new business opportunities, managing client relationships, and meeting sales targets. Day-to-day tasks include conducting sales presentations, negotiating contracts, providing customer support, and maintaining sales records. The Salesperson will also work closely with the marketing and operations teams to ensure a seamless customer experience. Qualifications Strong communication, negotiation, and interpersonal skills Proven track record in sales and achieving targets Ability to conduct sales presentations and use CRM software Experience in the roofing or construction industry is a plus Excellent time management and organizational skills Ability to work independently and as part of a team High school diploma or equivalent; Bachelor's degree in Business, Marketing, or a related field preferred
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