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  • Team Member
    Team Member
    hace 6 días
    $16.5–$18.5 por hora
    Jornada parcial
    Manhattan, New York

    • At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us., • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen., • Reports to: General Manager, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way!, • At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Food Preparation & Production, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Kitchen Organization & Maintenance, • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. * Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Front-of-House & Station Management, • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Teamwork & Communication, • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Compliance & Professionalism, • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

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  • Multi-Unit General Manager
    Multi-Unit General Manager
    hace 6 días
    $65000–$75000 anual
    Jornada completa
    New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee multiple New York City locations (the average GM oversees two locations). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • NYC DOH Food handlers license required, • 3+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to multi-task and thrive in a fast-paced environment PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $65,000---$75,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Team Member (Fast Food)
    Team Member (Fast Food)
    hace 1 mes
    Jornada completa
    Manhattan, New York

    Join our dynamic team as a Fast Food Team Member and become the heartbeat of a lively, quick-service restaurant environment! In this role, you will deliver exceptional customer service while preparing and serving delicious food with speed and precision. Your energy and enthusiasm will help create a welcoming atmosphere where customers feel valued and satisfied. Whether taking orders, handling food, or maintaining cleanliness, you’ll play a vital part in ensuring every guest leaves happy and eager to return. This position offers an exciting opportunity to develop culinary skills, sharpen your sales abilities, and thrive in a fast-paced setting. Duties Greet customers warmly and take their orders accurately using POS systems such as Aloha POS or Micros POS. Prepare food items efficiently while adhering to food safety standards and sanitation guidelines. Upsell menu items to enhance customer experience and increase sales opportunities. Handle cash transactions, process payments, and give correct change with basic math skills. Maintain cleanliness of workstations, dining areas, and kitchen equipment through regular bussing and sanitation practices. Assist in food handling, packaging, and serving to ensure quick service delivery. Support team members during busy periods by managing multiple tasks including cashiering, food prep, and customer service. Experience Previous experience in food preparation or food service within quick service or fast-food restaurants is preferred but not required; we welcome motivated newcomers eager to learn! Familiarity with POS systems like Aloha POS or Micros POS enhances your ability to serve efficiently. Basic math skills for cash handling, retail math understanding, and accurate order processing are essential. Experience in the food industry, including restaurant experience or working in cafés or grocery stores, is advantageous. Strong time management skills to prioritize tasks during high-volume periods while maintaining quality standards. Knowledge of food safety protocols, sanitation practices, and proper food handling procedures ensures a safe environment for all. Customer service experience helps you connect with guests and create positive dining experiences that keep them coming back. This energetic role invites passionate individuals ready to make a difference in a fast-moving environment! If you thrive on providing excellent service, enjoy working as part of a lively team, and are committed to food safety and quality, we want to hear from you! Job Types: Full-time, Part-time Pay: $17.00 per hour Benefits: Food provided Paid training Application Question(s): Are you applying for Full time? Part time? Are you available to work any time? Are you able to start work right away? Previous Employer Business Name: Position: Dates of Employment: Have you ever received food safety training or certification? Are you comfortable following strict food safety, cleanliness, and sanitation rules? Can you lift up to 40 lbs, stand for long periods, and work in a fast-paced environment? Describe your experience working with customers How do you handle working under pressure? Why do you want to work for Yo-Yo Chicken? Do you have any medical conditions or allergies that could affect working around food, heat, or cleaning chemicals? Are you willing to comply with: Uniform requirements, Hair restraints, No phone use during shifts (Yes / No) Please list one professional reference: Name: Relationship: Phone Number: I certify that all information provided is true and complete. I understand that false information may result in disqualification or termination. Work Location: In person

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  • Security Officer
    Security Officer
    hace 1 mes
    $29.12 por hora
    Jornada completa
    Manhattan, New York

    Security and Safety Supervisor - Night Shift New York Law School (NYLS), located in the heart of Tribeca, seeks a Security and Safety Supervisor for the night shift of 11:00 p.m. – 7:00 a.m. The Security Supervisor, under the supervision of the Manager of Security and Life Safety and the Vice President of Security and Community Affairs, will be responsible for training, supervising, and leading a security team of three to 10 security officers at our multi-building campus site during a tour of duty, along with a wide range of security and fire life safety tasks. Responsibilities: • Enforce security, safety, and fire prevention guidelines while preventing theft and damage to law school and community property throughout the campus., • Report any security, safety, or maintenance deficiencies to the appropriate personnel and/or department during each tour of duty., • Write detailed incident reports and/or other security-related reports., • Communicate with law school personnel using handheld radio, email, and mobile technologies such as a cellular phone and/or a tablet device. Serve as a liaison to faculty, staff, and students when performing duties., • Conduct daily, weekly, and monthly tests of security and life safety equipment and communications equipment., • Ensure staff always maintain cleanliness and orderliness at security posts and locker rooms., • Respond to and resolve security and life safety issues or problems as they occur., • Provide back-up relief and assist other security officers as needed., • Respond and serve as the incident command for all school emergencies according to security and safety guidelines while on duty, and provide standard first aid and/or CPR if needed., • Assist city, state, or federal law enforcement personnel to the extent possible within the limits of Security Officers' authority and the law., • When serving as the on-duty Fire Life Safety Director (FLSD), monitor all fire alarm systems, implement the evacuation plan following an alarm condition, conduct required tests, update records as required by law, coordinate with the fire safety team, and train Building Evacuation Supervisors., • Help to support the law school’s emergency preparedness activities and contribute suggestions and recommendations for resolving operational issues and/or problems., • Exercise first-level supervision of a security team consisting of law school and contract security personnel at multiple physical sites during each tour of duty, ensuring each officer is in proper uniform, and resolving work problems., • Conduct security briefings with security staff to highlight the day’s activities, security issues, etc., assigning breaks and mealtimes, and delegating tasks to security personnel for each tour of duty., • Ensure security staff adhere to all departmental policies, procedures, and guidelines. Ensure staff are providing excellent customer service to members of the law school community., • Monitor security staff conducting roving patrols by foot inside and outside of law school facilities., • Ensure security staff conduct thorough investigations of all complaints of disturbance, accidents, infractions, and criminal activity occurring on campus and undertake appropriate action or response., • Review, analyse, and evaluate reports and records, discuss reports with security staff to ensure accuracy and completeness, and assist security staff in writing reports., • Maintain the daily and weekly work schedule as changes occur and find replacement coverage when scheduling gaps occur., • Review and submit your NYLS timecards every week., • Conduct and aid in training programs, communicate job expectations, and coach staff in daily security operations campus-wide., • Enforce departmental policies and procedures, administer disciplinary actions to staff in collaboration with the Manager of Security and Life Safety when approved., • Advise security staff of new / revised security and safety policies and procedures to provide quality control., • Perform additional security and life safety-related duties as assigned by the Manager of Security and Life Safety and Vice President of Security and Community Affairs. Education and Experience Requirements • Associate’s degree from an accredited college or university, or one (1) year of relevant work experience in security, law enforcement, military, or emergency management, and 30 college credits., • 8-Hour pre-assignment certificate from an approved New York State Division of Licensing Services Security Guard School., • 16-Hour on-the-job (OTJ) certificate from an approved New York State Division of Licensing Services Security Guard School within 90 days of employment., • Ability to obtain and maintain a NYS Security Guard License and First Aid and CPR/AED Certification within six months of employment, and a New York City Fire Life Safety Director Certificate of Fitness within one year of employment. Ability to obtain and maintain a FDNY Fire Watch Certificate of Fitness within six months of employment., • Proficiency using handheld radio, cellular phone, and/or tablet devices, and standard desktop computer applications such as Microsoft Word, Excel, and Outlook., • Excellent interpersonal skills and experience communicating and working with others in a customer service and/or public safety environment., • Experience and/or ability to detect security and life safety problems and report information to the appropriate personnel., • Strong analytical and organizational skills with the ability to multitask and keep track of many different assignments at once., • Ability to write, speak, and understand English sufficiently to receive and understand detailed information and experience writing detailed reports and correspondence, provide instruction, and communicate information effectively., • Physically capable of responding quickly and appropriately to emergencies and of standing, sitting, and/or bending knees for extended periods of time to be extremely mobile., • Flexibility to work outside regularly scheduled work hours (including weekends and holidays) as required, and ability to adapt physically and psychologically to the changing needs and priorities of the Office of Security and Life Safety and the Law School. Preferred Qualifications: • Bachelor’s degree from an accredited college or university, or two (2) years of relevant work experience in security, law enforcement, military, or emergency management, and 60 college credits., • New York State Security Guard License and/or New York State Peace Officer License, New York City Fire Life Safety Director Certificate of Fitness, New York City Fire Watch Certificate of Fitness, and First Aid and CPR/AED certification., • Previous experience working in public safety at a school or college., • Previous experience training and/or leading/supervising security staff, and experience in taking initiative with little or no supervision., • Knowledge of emergency management and incident command principles., • FEMA professional development series (PDS) certificate, ICS-100-200. Compensation: This position offers an hourly rate of $29.12 and an annual salary of $56,784.00. Compensation includes a competitive benefits package.

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  • Team Member (Fast Food)
    Team Member (Fast Food)
    hace 1 mes
    Jornada completa
    Woodside, Queens

    Join our dynamic team as a Fast Food Team Member and become the heartbeat of a lively, quick-service restaurant environment! In this role, you will deliver exceptional customer service while preparing and serving delicious food with speed and precision. Your energy and enthusiasm will help create a welcoming atmosphere where customers feel valued and satisfied. Whether taking orders, handling food, or maintaining cleanliness, you’ll play a vital part in ensuring every guest leaves happy and eager to return. This position offers an exciting opportunity to develop culinary skills, sharpen your sales abilities, and thrive in a fast-paced setting. Duties Greet customers warmly and take their orders accurately using POS systems such as Aloha POS or Micros POS. Prepare food items efficiently while adhering to food safety standards and sanitation guidelines. Upsell menu items to enhance customer experience and increase sales opportunities. Handle cash transactions, process payments, and give correct change with basic math skills. Maintain cleanliness of workstations, dining areas, and kitchen equipment through regular bussing and sanitation practices. Assist in food handling, packaging, and serving to ensure quick service delivery. Support team members during busy periods by managing multiple tasks including cashiering, food prep, and customer service. Experience Previous experience in food preparation or food service within quick service or fast-food restaurants is preferred but not required; we welcome motivated newcomers eager to learn! Familiarity with POS systems like Aloha POS or Micros POS enhances your ability to serve efficiently. Basic math skills for cash handling, retail math understanding, and accurate order processing are essential. Experience in the food industry, including restaurant experience or working in cafés or grocery stores, is advantageous. Strong time management skills to prioritize tasks during high-volume periods while maintaining quality standards. Knowledge of food safety protocols, sanitation practices, and proper food handling procedures ensures a safe environment for all. Customer service experience helps you connect with guests and create positive dining experiences that keep them coming back. This energetic role invites passionate individuals ready to make a difference in a fast-moving environment! If you thrive on providing excellent service, enjoy working as part of a lively team, and are committed to food safety and quality, we want to hear from you! Job Types: Full-time, Part-time Pay: $17.00 per hour Benefits: Food provided Paid training Application Question(s): Are you applying for Full time? Part time? Are you available to work any time? Are you able to start work right away? Previous Employer Business Name: Position: Dates of Employment: Have you ever received food safety training or certification? Are you comfortable following strict food safety, cleanliness, and sanitation rules? Can you lift up to 40 lbs, stand for long periods, and work in a fast-paced environment? Describe your experience working with customers How do you handle working under pressure? Why do you want to work for Yo-Yo Chicken? Do you have any medical conditions or allergies that could affect working around food, heat, or cleaning chemicals? Are you willing to comply with: Uniform requirements, Hair restraints, No phone use during shifts (Yes / No) Please list one professional reference: Name: Relationship: Phone Number: I certify that all information provided is true and complete. I understand that false information may result in disqualification or termination. Work Location: In person

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  • WAREHOUSE WORKER JERSEY CITY - 2nd Shift
    WAREHOUSE WORKER JERSEY CITY - 2nd Shift
    hace 1 mes
    Jornada completa
    Jersey City

    Position Summary Under general supervision, our Warehouse Worker will ensure safe and accurate receipt, storage and shipment of dairy products utilizing equipment including, but not limited to, sit down forklift, clamp truck and hand truck. Must have warehouse experience. Dairy experience preferred. Job Duties Load and unload trucks using equipment in an efficient and safe manner Move product to storage areas with proper equipment Efficiently lift, stack and store products in the appropriate areas Pick and assemble orders for shipment with a minimum of 1,200 cases per shift Check and count products for accuracy before shipment Load trucks in a specific manner as described by the load out supervisor and/or clamper Receive, pick and rotate all products per their expiration date(s) - first in, first out (FIFO) policy Extensive walking of the entire warehouse using hand trucks stacked with cases of products Perform other duties as assigned, may be required to perform duties outside of their normal responsibilities from time to time, as needed. Compensation Starting Rate: $18.50/hr. Job Requirements High school diploma or equivalent Forklift or clamp truck certified strongly preferred Must be available to work daily overtime Comfortable using basic math skills Required to frequently communicate with others Ability to work independently Ability to work in a fast-paced environment Ability to frequently bend, stoop, crouch, and walk Frequent manual lifting, pushing, pulling and stacking of product 35 to 60 lbs Standing and walking the majority of the shift Able to stand and sit upright to operate material handling equipment such as forklifts and other moving apparatus Warehouse environment Frequently work in a 37°-degree warehouse throughout the day May at times work in an uncontrolled temperature environment This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned Benefits Medical, dental, and vision insurance (family coverage available) Life & AD&D insurance Generous vacation time Paid sick and personal time 401(k) savings plan Employee Assistance Program Employee discount program Uniforms provided Annual safe driver bonus Employee referral bonus Attendance Bonus Annual union wage increase

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  • Security Officer
    Security Officer
    hace 1 mes
    $17 por hora
    Jornada completa
    Union City

    Security Officer / Concierge Royal Lion Security LLC Wayne, NJ Full-Time | Multiple Shifts Available Royal Lion Security LLC is hiring professional and dependable Security Officers for a hospitality-based environment in Wayne, NJ. This role blends security responsibilities with concierge-level customer service, requiring strong communication, situational awareness, and the ability to de-escalate situations calmly and professionally. Shifts Available • Day, • Afternoon, • Overnight Responsibilities • Maintain a visible, professional security presence, • Conduct routine patrols and security rounds, • Ensure the safety and security of all occupants and property, • De-escalate conflicts and handle incidents professionally, • Assist guests and staff as needed, • Monitor access and activity, • Enforce site policies respectfully, • Complete reports and daily logs as required Requirements • Reliable, punctual, and professional, • Strong communication and customer service skills, • Ability to remain calm under pressure, • Prior security or hospitality experience preferred, • Ability to stand and patrol for extended periods, • Must be available for day, afternoon, and/or overnight shifts, • Professional appearance required Uniform Standards • Black boots, • Black sweatshirt or long-sleeve shirt, • Gloves, • Flashlight (Additional required equipment will be provided.) What We Offer • Full-time, steady work, • Multiple shift options, • Professional work environment, • Clear expectations and leadership, • Opportunity to grow with a developing security company 📍 Location: Wayne, NJ 📅 Schedule: Full-time, multiple shifts

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  • Substitute Teacher
    Substitute Teacher
    hace 2 meses
    $130–$200 por hora
    Jornada parcial
    Manhattan, New York

    School Professionals is recruiting for substitute teachers to work in Charter and Private Schools for this school year. We offer opportunities for both short- and long-term assignments. This offers flexibility to create your own schedule. We are looking for both new and experienced teachers. Substitute Teachers are responsible for teaching age-appropriate lessons, overall classroom management and supervision, and the academic and social-emotional growth of students. While some assignments/classrooms may include an Assistant Teacher or Co-Teacher model, a Teacher role always carries the primary responsibility for the students, whether alone or with another educator. Requirements: • 3+ months experience working with students in a traditional classroom or analogous setting. This can include substitute teaching, student teaching, after school counselor, coach, tutor, camp counselor, religious school instructor, higher education professor, etc., • *Bachelor's degree or higher – New York Employees., • Be flexible to cover a variety of grades and subjects based on school needs which are subject to change at any time., • Excellent classroom management skills and ability to keep students engaged, focused, and motivated. Ability to circulate classrooms or other spaces to supervise and assist students as necessary. Manage student behavior in a positive manner and be able to de-escalate situations., • Excellent communication skills. Be patient and exercise sound judgment., • Lesson planning, taking and reporting student attendance, grading/scoring, light administrative duties, organizing the classroom, recess, lunch duty, attending field trips, some lifting duties as needed., • Attend meetings such as professional development, parent teacher conferences, etc. if requested/approved by school/program and School Professionals. How to Apply: Please submit your resume here, Substitute Teacher Jobs Available Now: Get Paid to Teach. We are happy to review and be in touch. -- COMPANY OVERVIEW This job is presented to you by School Professionals, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in education. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

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  • Assistant Manager
    Assistant Manager
    hace 2 meses
    $66000 anual
    Jornada completa
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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