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  • Assistant Manager
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    Assistant Manager
    2 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Restaurant Manager
    Restaurant Manager
    17 days ago
    $80000–$150000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are a well-established Chinese restaurant located in Manhattan seeking an experienced and motivated Restaurant Manager to oversee daily operations, ensure excellent guest service, and manage staff efficiently. The ideal candidate has strong leadership skills, experience in full-service dining, and familiarity with Chinese cuisine and culture. Key Responsibilities Operations & Service • Oversee daily restaurant operations to ensure smooth and efficient service, • Maintain high standards of food quality, presentation, and customer service, • Handle guest inquiries, feedback, and complaints professionally, • Ensure compliance with NYC health, safety, and labor regulations Staff Management • Hire, train, schedule, and supervise front-of-house staff, • Monitor staff performance and provide coaching and discipline when necessary, • Ensure proper staffing levels during peak and off-peak hours Financial & Administrative • Control labor and operating costs, • Monitor sales, cash handling, and daily reports, • Assist with inventory management and ordering supplies, • Work with ownership on budgeting and performance goals Guest Experience & Marketing • Build relationships with regular customers, • Support promotions, special events, and private dining, • Maintain the restaurant’s reputation and brand image Qualifications • 3+ years of restaurant management experience (full-service preferred), • Experience working in a Chinese or Asian restaurant is a strong plus, • Strong leadership, communication, and problem-solving skills, • Knowledge of NYC labor laws and health department requirements, • Ability to work flexible hours, including nights, weekends, and holidays, • Bilingual (English & Mandarin/Cantonese) preferred but not required Compensation & Benefits • Competitive salary (based on experience), • Performance-based bonus opportunities, • Staff meals, • Paid time off (if applicable), • Growth opportunities within the company

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  • Head Chef
    Head Chef
    21 days ago
    $90000–$130000 yearly
    Full-time
    Manhattan, New York

    Job description: SK Hospitality Group is looking for an experienced Executive Chef to open and manage a two concept - 15,000 square foot space in the heart of the Financial District just steps away from the Wall Street exchange. Upper level will service as an High end Asian Restaurant and the lower level will serve as an upscale-casual latin fusion cuisine. Seeking individual with NYC restaurant experience to oversee and setup the opening for April, 2026! The Executive Chef must have experience creating menus! SK Hospitality Group offers competitive benefits for full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Employee Assistance Program Fertility & Family Forming Support and Resources Pet Insurance Employee Discounts Leads the daily activities of the BOH operations and team members in accordance with company policies and procedures and works concurrently with the General Manager ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Ensuring that all needs of the guests are accommodated. Ensures the general cleanliness of the BOH and the entire venue. Conducts decision-making process for interviewing, hiring, and training new applicants. Oversee the scheduling, growth opportunities, and team member development of all BOH team members. Responsible for all BOH job performance reviews. Oversee BOH operations to ensure safety, quality, recipe accuracy, and financial profitability. Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events. Possesses in-depth knowledge of operational systems, which includes payroll, inventory, and purchasing. Responsible, with the General Manager, for maintaining the venue’s monthly Profit & Loss statement standards. Ensures Department of Health and company sanitation standards. Ensures that the venue is compliant with all federal, state, and local laws and regulations; and company policies. Coaches and develops BOH team members by setting clear guidelines and expectations. Ensures that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances. Ensures all team members are compliant with all BOH standards and procedures. Possesses in-depth knowledge of all food menus and the venue. Organize, develop and produce new recipes for potential new menu items and specials. Ensures expediting standards. Communicates clearly and concisely with all team members during service. Practical knowledge of the job duties of all supervised team members. Oversees the replacement or repair of all breakage and damage to equipment or furniture. Attends, leads, and participates in any training sessions, departmental meetings daily pre-shift meetings. Portrays a positive and professional attitude. WORKING KNOWLEDGE: Minimum 5 years of previous culinary experience as an Executive Chef or Senior Sous Chef within a high-volume kitchen setting is essential. Strong menu planning, ability to coach, build a team, problem solve, and leadership skills required. Demonstrated financial acumen with P&L statements, and labor models is required. Must be organized, self-motivated, and proactive with strong attention to detail. Proficient with computers, POS, and technology SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Must have strong problem-solving skills Excellent written and verbal communication skills required Ability to work under pressure and meet deadlines Must have good positive energy throughout the day Must be able to read the computer monitors and print legibly Must be able to bend, kneel, sit, and/or stand for extended periods of time Must be able to move quickly through work and set the pace in the office Must be able to push and lift up to 40 lbs. Small to Medium office environment Office, Nightclub, Bar, Lounge, and/or Restaurant working environment Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain a high level of confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment Compensation Details Compensation: Salary ($95,000.00 - $130,000.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts, Wellness Program Required Skills Leadership Teamwork Customer Service Orientation Time Management Adaptability Conflict Resolution Mentoring Attention to Safety Standards Creativity in Menu Development Financial Management Operational Efficiency Communication Skills Stress Management Interpersonal Skills Organizational Skills

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  • General Manager
    General Manager
    24 days ago
    $11–$25 hourly
    Full-time
    Manhattan, New York

    Lumen Restaurant & Rooftop NYC is seeking a dynamic and experienced General Manager to lead our operations in our new Manhattan location. We are a Mediterranean restaurant and lounge dedicated to providing excellent food and a vibrant atmosphere. As General Manager, you will be responsible for overseeing all aspects of our restaurant and rooftop lounge, ensuring exceptional service, operational efficiency, and a memorable experience for our guests. Key Responsibilities: • Manage and supervise all daily restaurant and bar operations, ensuring high standards of service and guest satisfaction., • Lead, train, and motivate a diverse team, fostering a positive and productive work environment., • Oversee financial performance, including budgeting, cost control, inventory management, and revenue growth strategies., • Ensure compliance with all health, safety, and liquor licensing regulations., • Maintain high standards of food and beverage quality, presentation, and service., • Develop and implement operational policies and procedures to enhance efficiency and guest experience., • Handle guest feedback and resolve any issues promptly and professionally., • Collaborate with the culinary team to ensure menu quality and consistency. Qualifications: • Proven experience as a General Manager or similar senior leadership role in a high-volume restaurant or lounge setting., • Strong leadership, communication, and interpersonal skills., • Excellent business acumen, with experience in financial management, budgeting, and profit and loss responsibilities., • Deep understanding of food, beverage, and hospitality operations., • Ability to thrive in a fast-paced and demanding environment., • Demonstrated commitment to delivering outstanding customer service., • Flexibility to work evenings, weekends, and holidays as required.

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  • Assistant Manager
    Assistant Manager
    1 month ago
    $17–$20 hourly
    Full-time
    Manhattan, New York

    CULTIVATE A BETTER EXPERIENCE At Adobo Mexican Grill, food served fast doesn’t have to feel like “fast food.” We’re redefining what it means to serve fresh, flavorful, and customizable Mexican cuisine made with care. From cooking on the grill to preparing custom orders, we do things differently — with quality, teamwork, and pride. We invite you to join us as we continue to grow, innovate, and bring a better dining experience to every guest. THE OPPORTUNITY As an Assistant Manager, you will play a critical leadership role in driving daily operations, team performance, and guest satisfaction. You’ll lead by example — ensuring food quality, food safety, operational excellence, and strong team culture throughout every shift. You will oversee both back-of-house and front-of-house operations, support staff development, manage inventory and labor, and ensure compliance with NYC health regulations. This is a hands-on leadership position where you are actively coaching, solving problems, and elevating performance in real time. The Assistant Manager ensures the quality, safety, and consistency of Adobo’s food every day while inspiring Crew members and creating an environment where every guest leaves happy. WHAT YOU’LL DO In addition to following Adobo’s policies and procedures, key responsibilities include: Leadership & Operations Lead and supervise daily restaurant operations. Support hiring, onboarding, and training of Crew members. Coach and develop team members into future leaders. Manage shift execution, ensuring smooth service flow. Maintain strong communication between front-of-house and back-of-house teams. Food Quality & Safety Ensure all food meets Adobo’s high standards. Enforce NYC food safety and sanitation guidelines. Monitor food handling, storage, and FIFO inventory rotation. Complete required temperature logs, safety checklists, and compliance documentation. Maintain an “A” grade standard at all times. Inventory & Cost Control Oversee stocking, ordering, and waste management. Monitor food costs and labor to meet performance targets. Ensure kitchen equipment is properly maintained and coordinate repairs when needed. Guest Experience Resolve guest concerns professionally and efficiently. Maintain a positive, welcoming dining environment. Lead by example in hospitality and service excellence. WHAT YOU’LL BRING TO THE TABLE Valid NYC Food Protection Certificate (REQUIRED). Must be 21 years or older. Prior management or supervisory experience in a restaurant environment. Strong understanding of food safety, sanitation, and NYC health regulations. Ability to lead, motivate, and hold team members accountable. Strong communication skills in the primary language(s) of the restaurant. High school diploma (preferred). Ability to work nights, weekends, and holidays as needed. Passion for fresh, flavorful food and operational excellence. WHAT’S IN IT FOR YOU Competitive pay. Performance-based growth opportunities. Flexible scheduling. Free meals during your shift. Leadership development — many of our General Managers started in leadership support roles. A supportive team environment where your leadership truly matters.

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    Full-time
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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