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Service Manager Description We are quickly growing & hiring in both Manhattan & Brooklyn! ***Please note that this is a tipped position with a base rate of $18 + an additional $3 - $5 in tips/hour depending on location. (Total Compensation = $21 - $23)*** Springbone Kitchen is looking for ambitious Service Managers to join our growing team! Our ideal candidates have previous experience as a supervisor and are trust-worthy, responsible, and reliable. The Service Manager position is an exciting opportunity to show us your managerial skills & grow within the company. We look forward to meeting you! About Us: Springbone Kitchen is a quick-service restaurant company with 7 locations in Manhattan, Brooklyn & NJ. We value human health, animal welfare, & sustainability. We are passionate about serving high-quality and affordable bowls, bone broth, smoothies, baked goodies, & more! Our Team takes the sourcing of both our ingredients & team members very seriously. We believe that great leadership begins with transparency, open communication, & mutual respect. What We Are Looking For: - MUST have a NYC Food Handlers License or be in the process of obtaining one (ServeSafe Certifications are a plus, however, they do not meet this requirement.) - Experience as a Supervisor or Manager - A positive, energetic, & uplifting management style - A trustworthy, responsible, & reliable leader - Well-adapted to fast-paced counter-service restaurant environments - Ambition to take on more responsibility and be considered for further management roles - 1+ years of restaurant experience preferred - Flexible availability preferred What We Offer: - Unlimited Growth (More than half of our General Managers & Corporate Team began as Team Members/Service Managers!) - Consistent Schedule based on availability - Reasonable Hours of operation to limit early-morning or late-night commuting (Store Hours: 10:30am-8:30pm -- Working Hours: 9am-10pm) - Paid Breaks - Free Meals - Paid Training - Flexible Schedule - Paid Sick & Family Leave - Paid Jury Duty Leave - Free Uniform - Over-Time Pay What A Great Service Managers Do: - Take full ownership of the team & restaurant when GM is away - Provide outstanding customer service & hospitality to our guests - Ensure fantastic food quality - Train & motivate our team members to ensure a positive & friendly work environment - Ensure that our team is upholding NYC health & safety guidelines - Learn all the moving parts of the restaurant including all stations (bowls, broths, register, dish, prep) - Maintain a clean work environment with the help of fellow managers & team members - Place orders, take inventory, perform tasks to help the next shift get ahead - Professionally handle customer complaints & concerns - Continue learning and developing skills to fill future open AGM & GM positions Job Types: Full-time, Part-time Pay: $18.00 - $23.00 per hour Expected hours: 25 – 40 per week Benefits: Employee discount Flexible schedule Food provided Paid training Schedule: Day shift Evening shift Monday to Friday Night shift Weekends as needed Experience: Management: 1 year (Required) Restaurant: 1 year (Required) License/Certification: Qualifying Certificate in Food Protection Card (Required) Ability to Relocate: New York, NY 10010: Relocate before starting work (Required) Work Location: In person
THIS JOB POST IS FOR ALL OUR LOCATIONS! PLEASE ONLY APPLY TO ONE LOCATION* You may indicate your preferred location(s) during the interview process Xi'an Famous Foods is a well-known and respected restaurant group based in NYC serving specialty Chinese cuisine in a fast-casual format. Our Mission Statement: We strive to provide delicious, high quality, and authentic dishes of the historic city of Xi’an, China, based on proprietary family recipes, through outstanding hospitality. We will satiate cravings and promote appreciation of our unique cuisine and culture. We invite you to apply for a Store Associate position with our company! Responsibilities: - Providing great hospitality to all guests in the form of greeting guests, order taking, handing out orders, providing help as necessary - Performing cash handling duties with efficiency and accuracy - Prepare food in kitchen, always adhering to the recipes and standards of the company - Participating in managing inventory ordering and organization of the store - Maintaining cleanliness of stores and wares/equipment - Assist on tasks as requested by management in and around the store(s) Benefits: - $21/hr starting rate, paid training with fast, knowledge-based promotions resulting in wages range of $21-$24.50/hr! - On top of knowledge-based raises, automatic $1 rate increase every year for Associates in good-standing - Paid time off (on top of standard paid sick leave) - Affordable and comprehensive health/dental/vision/pet insurance - 401K plan - Free meal with every shift and additional 25% discount at our restaurants Requirements: - Able to provide proof of full COVID vaccination - Authorized to work in the U.S - Able to speak English - Able to understand and follow work rules and procedures - Able to follow directions from supervisors and perform work tasks assigned - Able to receive constructive criticism in a professional manner - Able to interact productively and professionally with co-workers - Able to report to work at scheduled times and to fulfill job requirements for the duration of shift or until relieved of duties - Able to maintain punctual attendance per company policy consistent with the ADA, FMLA and other federal, state and local standards - Able to work in various stations with various equipment, which all require the use of all limbs and the ability to see at close distance - Able to perform cash handling duties accurately, knowledge of the Toast POS system is a plus. - Able to lift and move at least 50 pounds - Able to work in a standing position for long periods of time - Able to work well under pressure and multitask - Able to work fast/expeditiously Job Types: Full-time, Part-time