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  • Assistant Manager
    Assistant Manager
    hace 2 horas
    $24 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Front of House Mixer
    Front of House Mixer
    hace 5 días
    $27–$35 por hora
    Jornada completa
    Manhattan, New York

    Job Details THISBOWL - NYC CHANGE FAST FOOD. CHANGE THE CULTURE. We’re growing fast and hiring Front of House Mixers across NYC. WHY THISBOWL? THISBOWL was born in Bondi Beach in 2016 out of one simple idea: change the culture of fast food. This founding mission continues to drive our team of quality-obsessed foodies as we grow. Today we have more than 60+ stores across Australia and 4 (and counting) in NYC. So why join us? Well, we’re not your average fast-food brand: we’re all about doing things differently. If you love great food, leading with heart, enjoy learning on the go and want to grow in a team that supports your growth, you’ll fit right in. We’re here to help you thrive, not just work. THE ROLE As a Mixer at THISBOWL, you’ll be an ambassador of our core values. You’ll be responsible for providing personalized customer experiences, walking our guests through the menu and making wholesome bowls from scratch. The make-line moves fast and it moves together, meaning you’ll rotate across stations, communicate constantly and back up your teammates without being asked. Job title: Mixer Employment type: (Hourly) Full-Time or Part-Time Compensation: $27-$35 per hour (includes base pay of $18-22 per hour + estimated tips of $9-$13 per hour). Every 6 months, mixers are eligible for performance-based bonuses. Actual tip earnings may vary and are not guaranteed. Availability: Our rosters include shifts across mornings, evenings, weekends and holidays. Perks: Free shift meal and discounts across all THISBOWL locations (yes, even on your days off). Training and continuous opportunities for career advancement. Access to exclusive merch. Plus, team parties... we’re always up to something! KEY RESPONSIBILITIES Together with your fellow Mixers, Service Captains, and your Restaurant Manager you'll create delicious bowls and deliver an exceptional customer experience. You’ll be expected to: • Make wholesome bowls from scratch., • Deliver superior customer service, to every customer, every time., • Operate a point-of-sale (POS) register to complete customer transactions., • Cross-train across every station in the make-line and move between stations—including the cooking of our hot proteins., • Live out THISBOWL’s people and culture standards by contributing to an excellent work culture. WHAT YOU’LL BRING • Previous experience working in food, restaurants and/or customer experience preferred but not required., • Excellent communication skills and confidence working under pressure in a fast-paced environment., • A team player mindset and a positive can-do attitude., • Genuine passion for hospitality and food - a ‘foodie at heart’!, • Availability to work nights, weekends and holidays (with a variable schedule as per business needs). EQUAL EMPLOYMENT OPPORTUNITY THISBOWL USA LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind on the basis of race, color, religion or creed, age, sex (including pregnancy, childbirth, and related conditions), national origin or ancestry, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital or partnership status, caregiver status, status as a victim of domestic violence or sexual offenses, arrest or conviction record (consistent with the NYC Fair Chance Act), credit history, citizenship or immigration status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law and the New York City Human Rights Law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. REASONABLE ACCOMMODATIONS THISBOWL provides reasonable accommodations to qualified individuals with disabilities, as well as accommodations related to pregnancy, childbirth, lactation, religious observance, and status as a victim of domestic violence, in accordance with applicable law. To request an accommodation in the application process or in performing the essential functions of this role, please contact the People and Culture team. PHYSICAL DEMANDS & WORK ENVIRONMENT THISBOWL is committed to providing reasonable accommodations to qualified individuals with disabilities so they can perform the essential functions of the role. This role is performed in a restaurant environment and may involve exposure to moderate noise levels, wet floors and other conditions commonly associated with food preparation and guest service operations. Team members in this position may be required to: • Stand, walk, bend, reach, and move throughout the restaurant for extended periods, including using stairs where applicable., • Work in environments with varying temperatures, including refrigerated storage areas and near hot cooking equipment., • Be exposed to common food allergens, including but not limited to sesame, soy, dairy, tree nuts, peanuts, shellfish, and gluten., • Work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs. Compensation Details Compensation: Hourly ($27.00 - $35.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts Required Skills Ability to Work Collaboratively With Others Adaptability to Changing Work Environments Strong customer service orientation Attention to Detail in Food Preparation Time Management Skills Ability to Handle Multiple Tasks Simultaneously Willingness to Learn and Grow Professionally Culinary Skills Related to Food Preparation

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