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  • Front Desk Receptionist/ Customer Service Representative
    Front Desk Receptionist/ Customer Service Representative
    21 hours ago
    Full-time
    West Bronx, The Bronx

    Monopoly Collision is looking for a friendly, professional, and reliable Receptionist/Customer Service Representative to join our team in the Bronx, New York. As the first point of contact for our customers, you will play a key role in delivering outstanding customer service and ensuring the smooth day-to-day operations of our collision repair shop. Job Details Location: 2102 Webster Ave, Bronx, NY 10457 Job Type: Full-time Pay: $17.00–$30.00 per hour (based on experience) Expected Hours: 40 hours per week Schedule Monday to Friday: 8:00 AM – 6:00 PM Saturday: 8:00 AM – 4:00 PM About Monopoly Collision Monopoly Collision is a trusted auto body and collision repair shop located in the Bronx, New York. We are committed to delivering high-quality repairs, exceptional customer service, and a seamless experience throughout the repair process. Our team works closely with customers and insurance companies to ensure vehicles are restored safely and efficiently. We take pride in our craftsmanship, professionalism, and dedication to customer satisfaction while fostering a positive and collaborative work environment. Responsibilities Greet customers in person and provide exceptional customer service. Answer incoming phone calls and direct them appropriately. Schedule customer appointments and manage calendars. Assist customers with insurance claims and related paperwork. Provide customers with updates on the status of their vehicle repairs. Maintain accurate customer records and perform data entry. Coordinate with technicians, insurance adjusters, and management. Perform general receptionist and administrative duties. Requirements Bilingual in English and Spanish (required). Valid driver's license (required). Excellent communication and customer service skills. Basic computer and data entry skills. Ability to multitask in a fast-paced environment. Strong organizational and time management skills. Previous experience in customer service, the automotive industry, or collision repair is preferred but not required. Benefits Competitive pay Paid training Opportunities for career growth and professional development Friendly and supportive work environment Experience Customer service: 1 year (Preferred) License/Certification Valid driver's license (Required) Language English (Required) Spanish (Required) Work Location In person Pay: $17.00–$30.00 per hour Applicants with criminal records are encouraged to apply.

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  • Operations Coordinator
    Operations Coordinator
    5 hours ago
    $20 hourly
    Full-time
    Manhattan, New York

    ENTRY-LEVEL SUPPORT ROLE AVAILABLE FOR 26-27 SCHOOL YEAR - NO PRIOR EXPERIENCE NEEDED About the Role Basic Office Support: • Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges., • Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed., • Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment., • Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations. Supporting Attendance Tracking: • Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM., • Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place)., • Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed. Assisting with Technology, Supply, and Inventory Management: • Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed., • Carry and deliver scholar snacks throughout the school building as scheduled., • Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed., • Respond promptly to teacher requests for specific supplies, • Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support. Facilities Support: • Conduct routine facility checks of the school building as directed by the BOM. (Building Operations Manager), • Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols., • Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards. General Support During Arrival & Dismissal: • Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities., • Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM., • Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient. Qualifications • 0-2 years of professional experience in an administrative or support role preferred., • High school diploma or equivalent required; Associate's or Bachelor's degree preferred., • Adaptable and flexible to a fast-paced environment., • Positive and proactive attitude with a strong work ethic., • Strong organizational skills and attention to detail., • Ability to follow instructions and complete tasks efficiently., • Basic computer skills and comfort with technology., • Good verbal communication skills., • Ability to work independently and as part of a team., • Eagerness to learn and contribute to the smooth operation of the school. Please submit your application if you are interested.

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  • Front Desk Assistant
    Front Desk Assistant
    2 months ago
    Full-time
    Mount Eden, The Bronx

    Position Overview We are seeking a professional, organized, and customer-service-oriented Medical Front Desk Receptionist to join our busy outpatient medical facility in the Bronx. The ideal candidate is bilingual in Spanish and English, has excellent communication skills, and can thrive in a fast-paced healthcare environment while providing outstanding patient service. Key Responsibilities • Greet and check in patients in a courteous and professional manner, • Answer multi-line phones and direct calls appropriately, • Schedule, confirm, and manage patient appointments, • Verify insurance eligibility and obtain required authorizations when applicable, • Collect copays, balances, and patient demographic information, • Maintain accurate patient records within the EMR system, • Communicate effectively with patients, providers, and insurance companies in both Spanish and English, • Manage incoming faxes, referrals, and medical documentation, • Ensure front desk and waiting area remain organized and professional, • Assist with patient flow and overall clinic operations, • Handle sensitive patient information in compliance with HIPAA regulations Qualifications • High school diploma or equivalent required, • Bilingual Spanish/English required, • Previous medical receptionist or healthcare office experience preferred, • Strong computer and data entry skills, • Experience with EMR/EHR systems preferred, • Excellent phone etiquette and customer service skills, • Ability to multitask and work efficiently in a fast-paced environment, • Professional appearance and demeanor Preferred Skills • Experience with insurance verification and authorization processes, • Familiarity with outpatient medical or rehabilitation settings, • Strong organizational and problem-solving skills, • Ability to remain calm and professional under pressure

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