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Job Description TITLE: Cornerstone Program Assistant Director DEPARTMENT: Youth and Community Development Services PROGRAM: Rutgers Community Center; 200 Madison Street, New York, NY 10002 WORK SCHEDULE: School-Year: Monday-Friday, alternating times of 11 am-7 pm or 2 p.m.-10 pm, alternating Saturdays, 10 am-5pm Summer: Monday-Friday, 8:00 a.m. - 4:00 p.m. or 3 pm-11 pm; at least 3 days out of the summer program weeks PD must close the program at 11 pm; Saturdays (various); as a non-exempt employee, working hours will include non-standard hours SALARY RANGE: $45,000 - $47,000/YR REPORTS TO: Cornerstone Program Director DATE: July 2025 JOB SUMMARY: Grand Street Settlement Cornerstone Program Assistant Directors are responsible for assisting in the overall development, implementation, and supervision of the NYCHA Community Center. In addition, there is an expectation of high quality, innovative programming for our elementary, middle school, high school and adult participants. Due to the funding and the small nature of the program space, this position is compensated differently than a program space and funding availability of our larger sites. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • Associates degree or equivalent of 5+ years in youth services, supervisory experience preferred, • Familiarity with the LES or respective BK communities, key stakeholders and resources, • Experienced in designing, planning, and implementing structured programs, • 1+ years in supervising staff, • 1+ years of budget, contract and grant management experience, • Ability to work independently, assesses priorities, and take initiative, • High level of proficiency in administrative work, • Capacity to thrive under pressure while working on multiple tasks and projects, • Knowledge of the public education system and positive youth development best practices, • Strong public speaking, writing and organizational skills, • A team player with demonstrated commitment to working with urban youth and young adults from an asset-based perspective, • Ability to set up and maintain work environment that challenges gender stereotypes and is LGBTQIA+-friendly, • A background in partnering with the Department of Education and local community-based organizations to support programs, • Have skills in experiential learning and group facilitation with youth, • Must be an outstanding strategic thinker, • Must be flexible, cooperative, and willing to work in a team environment, • Proficiency in the Microsoft office suite, • Proficiency in a variety of internet research and communication functions, • Experienced in DYCD programming regulations and DYCD online, • Must obtain NYC Dept. of Health fingerprint clearance and State Central Registry (SCR) clearance ($25 fee), • Must have NYS Food Handler’s Certificate, • Must be CPR and Advanced First Aid Certified Under the supervision of the Program Supervisor & Cornerstone Program Director, ensure the following: Program & Community Development: • Provide direct leadership and strategic direction to two program staff, • Support with the orientation and evaluation of program staff assigned to center-based after-school program, evenings, Saturdays, and summer day camp, • Support with supervision of all program staff under the guidance of the program director and delivery of services on a day-to-day basis, in order to ensure that all goals, targets, and performance outcomes are met on a daily/weekly/monthly basis, • Responsible for participant recruitment and retention strategies by utilizing the DYCD online report, • Serves as the primary liaison for school administration, parents and other community entities and constituencies, • Work with the Program Director to ensure staff improve job performance through ongoing mentoring, coaching, and monthly staff development, • Facilitate bi-monthly team meetings and ensure that all staff meetings are properly executed, • Work with the Program Director to set, communicate and enforce clear standards for quality youth development programming, • Actively engage community residents, local businesses, community leaders, tenant association, youth, and Resident Advisor to participate on the monthly advisory board and youth council to support to community's needs, • Must understand and navigate the community culture and dynamics to ensure program quality, • Participate in ongoing efforts to advocate for program needs via community coalition building and via administering feedback surveys and program assessments, • Seek partnership opportunities and bring in at least 3 new partners a year to support programs, • Create quarterly community events, special events, and workshop series, • Ensure attendance tracking and reporting meet contractual requirements regarding enrollment and attendance., • Respond to all electronic and phone communication within 2 business days, • Ensure all DOH School-Aged Child Care and DOH Summer Day Camp regulations and procedures are complied with, and conduct quarterly self-checklist inspection, • Coordinate and execute all major events and activities along with other GSS Program Directors, • Responsible for the CACFP Food Program and all of its components, including reporting and maintaining appropriate documentation, • Communicate with NYCHA and DYCD key stakeholders, as well as participate in meetings, • Prepare a monthly calendar of events, programs, meetings, and activities., • Create a budget plan that supports program needs and ensures timely spending., • Maintain and diligently follow up on facility logs to ensure timely response, • Ensure maintenance and cleanliness of the facility and coordinate with the agency (NYCHA & DYCD) to effectively maximize program space, • Bi-yearly beautification/upgrade projects for the center, • Seek partnership opportunities and bring in at least 3 new partners a year, • Perform other duties as assigned by the Program Director/Deputy Director/CPO, • SUMMER: Manage MS Expansion program (open seven days a week) as required and be available during off hours to provide additional support as needed to the Program Director and Evening Supervisors (including weekends). HOW TO APPLY: Submit a resume and thoughtful cover letter, outlining how your skills and experience meet the position you are applying for. If selected, we also ask that you provide us with three (3) professional references that we can contact (at least one (1) reference should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. Submit a resume and thoughtful cover letter, outlining how your skills & experience meet the position you are applying for. Also, provide three professional references (at least one should be from a former supervisor) with the subject header "Assistant Program Director" to Amalia Salinas; No phone calls, please. Please be advised that job offers can only be made once your clearances come through EQUAL OPPORTUNITY EMPLOYER (EOE)

Job DescriptionABOUT THE NEW YORK ACADEMY OF SCIENCES The New York of Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in the life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at JOB TITLE: Program Assistant DEPARTMENT: Shared Services REPORTS TO: SVP, Operations SUMMARY: The Program Assistant provides essential administrative, logistical, and operational support to ensure the successful delivery of Academy programs and events. This role manages customer service communications, supports event builds and reporting, coordinates logistics with internal staff and building management, and assists with data management across multiple systems. In addition, the Program Assistant contributes to program improvements and symposium planning, ensuring high-quality experiences for participants, speakers, and attendees. ESSENTIAL DUTIES: • Provide customer service support before, during, and after events (emails, tickets, attendee management)., • Assist with building and updating event websites and agendas in Cvent/AA., • Support onsite and virtual events, including registration desk, event badges, supplies, and speaker reimbursements., • Coordinate logistics with building management and vendors (catering, invoices, freight, cleaning, HVAC)., • Manage event data and reporting, including running queries, distributing reports, and maintaining tracking tools., • Respond to customer service emails across all programs., • Manage day-of-event customer service tickets., • Build events in AA and support Cvent agenda/website updates, • Provide onsite event assistance, including managing the registration desk for full-day or large-scale events (50+ attendees)., • Print and prepare event badges, • Maintain meeting supplies, • Manage attendee lists, • Provide support for virtual and in-person events, including website maintenance and speaker reimbursements Logistics and Vendor Coordination, • Liaise with building management to coordinate freight access, HVAC scheduling, and post-event cleaning., • Process catering and vendor invoices.Data and Reporting, • Run and distribute event data queries across departments, • Prepare and distribute weekly meeting reports; maintain reporting tools., • Event data managementOutreach and External Engagement, • Outreach to potential venue rental clients, • Maintain rental listings REQUIREMENTS: • Bachelor’s degree or equivalent experience., • 1–2 years of administrative or program support experience, preferably in events, nonprofit, or academic settings., • Strong organizational skills with attention to detail., • Excellent customer service and communication skills., • Ability to manage multiple tasks in a fast-paced environment., • Familiarity with event management and data systems (Cvent, AA, EMS, LMS, ACGI) preferred. COMPENSATION & BENEFITS: Salary: $24.72 per hour- $27.47 per hour ($45,000-$50,000 annual equivalent). This is Full-time, non-exempt position. In addition to salary, the Academy offers a comprehensive benefits package which includes affordable health insurance, retirement plan with matching employer contribution, personal & career development stipend as well as liberal paid time off policies. HOW TO APPLY: Applications must include a resume, cover letter and salary requirements. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at Powered by JazzHR 3odHJDGxsM

The FMS Architect/Developer will be a member of the FMS Technical Systems team reporting to the Director of Application Supporting Services. FMS is a financial management system developed on two separate platforms. The accounting system is a Web based application. The candidate will be responsible for support, maintenance and new development of batch jobs, scripts and interfaces as well as data access routines to the Oracle database. Technical knowledge should include strong SQL, PL/SQL and Unix Shell scripting. Java and JEE experience is a large PLUS but not required. This position does not provide too much opportunity for coding in Java, but debugging Java programs is a strong possibility. Additionally, the candidate will be responsible for developing/modifying software components, configuring third party software, packaging code for deployment, troubleshooting technical application issues across environments, and performing ad-hoc technical tasks as directed by the manager of the FMS Application development group. The candidate will also conduct technical reviews of peer work, prepare formal evaluations of vendor deliverables and author technical designs. Candidate will also be required to be part of a rotation for nightly production support (on-call) every few weeks. The details of the position responsibilities are as follows: Ensure that the FMS application software, as designed and developed by CLIENT's vendors, meets the City's functional and technical requirements by conducting reviews and formal evaluations of the vendor's application architecture/technical solutions and development work for quality, completeness, and adherence to CLIENT and industry standards for Web-based development; Develop new components and enhancements to the suite financial management systems in the FMS suite of applications - adhering to CLIENT and New York City development standards. Identify, review and analyze vendor deliverables to ensure that they meet key technical/non-functional requirements for the performance, operability, and maintainability of the application software. Serve as an escalation point for the resolution of production application issues when application issues are encountered in the software: 1) during the online day by users, and 2) support staff and in the evening during the execution of the batch cycle. The candidate will similarly support software testing tracks in non-production application environments by providing batch cycle and technical software support. Design and Execute technical tests as necessary to ensure that vendor and CLIENT software deliveries address the business and technical problems in a manner consistent with CLIENT standards for quality and completeness. Review and provide feedback on functional business designs in terms of technical feasibility and impact on performance, operability, and maintainability - and completeness of solution; Support CLIENT Business Units by helping to troubleshoot job flow and application execution problems during the simulation and production executions of FMS business events. The same assistance will be performed as end user software issues are reported and escalated to development by level 2 user support teams. 4 Gather production operation requirements and incorporate the requirements into the products authored by the CLIENT development team. Coordinate with the Financial Systems Production Operations Units to implement new software processes into the staging and production environments. The candidate is expected to have strong analytical and problem solving skills and be able to work independently and interact with other Financial system team members including Operations, Business Unit and Testing as directed by the FMS Development Team lead Preferred Skills Experienced as a Developer / Architect on at least (2) full life cycle project iterations, which included the design and developing of large of scale architectures consisting of distributed services and batch services executing in UNIX based with Oracle as the primary DB. Advanced skills in Oracle structures for processing and performance based applications including a thorough understanding of advanced SQL and PL/SQL programming techniques. Ability to write and troubleshoot anonymous SQL blocks and stored procedures and be proficient in authoring quality SQL which takes advantage of Oracle performance features and facilities is a must. Proficiency in using and navigating in UNIX. This should include intermediate to advanced Unix commands, understanding directory structures, permissions schemes and the ability to piece together useful tools from basic Unix commands. Advanced in developing new and modifying existing shell scripts. Advanced proficiency in Korn Shell scripting and programming techniques. Good understanding of messaging oriented middleware (MOM) and some hands on experience with Websphere MQ/MQ Series. Good understanding of standard SDLC methodologies. Strong analytical and problem solving skills. Excellent written and verbal communication skills a must. Experience with any of the following is a PLUS: • Java, JEE, • HTML or Javascript, • Rational Clearquest, Rational Clearcase, BMC Remedy

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking Full Time Clinician for our Mobile Response and Stabilization Services Program located in Jersey City, NJ. Requirements: The position requires all of the following: • Master's Degree in social work or a related field Position Duties: • Provide crisis de-escalation/intervention and assessment, safety planning, and stabilization and case management services to families and children in their homes, schools, and other community locations., • Coordinate discharge/transition services, including referral and linkages to services, and supports that are appropriate with the level of need., • Complete a comprehensive individualized crisis plan for each client within the specified time frame that includes behaviorally specific goals, strategies, and a plan of service, • Establish and maintain client records and electronic documentation for clients in compliance with program policies and procedures, • Record service data as required for statistical reporting, • Excellent communication, organizational, inter-personal, and self-management skills, • Ability to work independently and as part of a team, • Ability to work in a fast paced environment, • Ability to work in the field, in home and community based settings, • Ability to prioritize assignments and complete them on time, • Ability to work evening hours, • CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. bjuhgHkHeu

Job DescriptionBenefits: • Competitive salary, • Training & development, • Wellness resources Location: Roselle, NJ (Hybrid Tutoring) Posted: February 23, 2025 Type: Part-Time Tutor (College students or professionals with experience preferred) Availability: • Virtual: MondayThursday, 5:007:00 PM EST, • In-Person: Two days per week at our Roselle site (with potential travel to additional locations; mileage reimbursement provided for travel between sites) About Boxwood Learning Center, Inc.: Boxwood Learning Center is a growing nonprofit with a mission to support youth on their pathway to success. We provide mentoring, test prep, and life skills workshops for individuals who have left traditional schooling for various reasons. Position Overview: We are seeking a passionate instructor with strong technology skills to teach Adult Education classes. The instructor will help students prepare for their High School Equivalency exams (GED/HiSET) and transition to college or a career. Candidates should be proficient in tutoring at least two (2) of the following subjects: Science, Language Arts, Reading, and Math. Key Responsibilities: • Deliver engaging instruction in a virtual and in-person setting., • Use online learning platforms and digital tools to enhance student engagement., • Adapt and differentiate instruction to meet diverse learning needs., • Follow established curricula, grading standards, attendance policies, and assessments., • Maintain legal and ethical compliance in all instructional activities., • Provide test prep support across all required subjects. Qualifications: • Minimum of 3 years of tutoring or instructional experience (preferably in Adult Education, High School Equivalency, or high school-level subjects)., • Strong digital and technology skills; experience teaching remotely via Zoom or Google Meet., • Must have a personal computer or laptop for virtual instruction., • Available for weekend, afternoon, and/or evening sessions., • Ability to pass a background check., • Bachelors degree preferred. Compensation: • Starting at $25 per hour, • Up to 20 hours per week How to Apply: Please send your resume and cover letter to . Include a list of at least two (2) professional references with contact information. Qualified candidates will be invited for an interview. Join us in making a meaningful impact on the youth of Union County! Website: | Phone: 908-241-6862 Work Location: Hybrid (In-Person & Remote) | Roselle, NJ 07203 Flexible work from home options available.

Job Description Join Our Team as a Language Tutor at Global LT! About Us Global LT has been a leader in language and culture training, translation, and interpretation services since 1979. We empower professionals and their families to thrive in new environments by facilitating effective communication and cultural understanding around the globe. Who We Serve Our primary clients are families who have relocated and are eager to learn a new language. Due to a recent surge in requests for advanced language tutoring, we are expanding our network of qualified teachers. What We Offer As a selected teacher at Global LT, you will join a vibrant team of skilled educators. We handle all administrative tasks, allowing you to focus on teaching. You will be paired with a dedicated Talent Success Coach who will provide ongoing support and share our available student opportunities. You have complete control over your caseload, choosing to accept students that fit your schedule and preferences. Position Details • Vacancy: English language teachers (virtual/remote) for young learners (3 years old and above), • Flexible Teaching Options: Individual and group classes are available during the evening in the USA., • Customized Learning: We are looking for teachers who use more up-to-date resources and approaches, out of old-fashioned teaching. Being able to use various online resources is critical., • Dynamic Scheduling: Class times are adaptable to accommodate student availability., • Deliver engaging, tailored lessons that inspire and motivate students., • Design and implement customized curricula in alignment with learners’ proficiency levels and objectives., • Track and assess student progress, providing guidance to help them achieve their learning goals., • Native or near-native proficiency in the target language, both written and spoken., • A degree or certification in language teaching, education, instructional design, linguistics, second-language acquisition, or a related field. At Global LT, you will have the freedom to create your lesson plans and choose teaching materials that resonate with your style and your students’ needs. Enjoy the autonomy of freelance work while contributing to a meaningful mission. Powered by JazzHR TcKGDDYnI2

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal is hiring an Armed Security Shift Supervisor to oversee a Commercial Building located in the Hudson Yards Area of Manhattan • Position Is: Full Time, • Work Days Available: Candidate should be flexible Monday - Sunday, • Work Shifts Available: Morning, Afternoon, Evening, and Overnight, • Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range. Minimum Requirements: • Candidate must possess a Law Enforcement Officer license, • High school diploma or equivalent required, • At least 21 years of age, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines, • Must be able to frequently prepare written reports and logs in neat, legible handwriting;, • Must be able to read and understand all operating procedures and instructions Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check, • Intermediate computer skills to utilize innovative, wireless technology at client specific sites, • Ability to handle both common and crisis situations at the client site, calmly and efficiently, • Display exceptional customer service and communication skills, • Ability to handle crisis situations at the client site, calmly and efficiently, • Able to:, • Work in various environments such as cold weather, rain/snow or heat, • Occasionally lift or carry up to 40 pounds, • Climb stairs, ramps, or ladders occasionally during shift If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1446578

Job Description Location: Roselle, New Jersey Job Type: Full-time, Hourly, Flexible with Evening & Weekends Hourly Rate Range: Starting at $22/hr Benefits: Paid Training; Employee Discount; Health Insurance; Dental Insurance; Vision Insurance; Retirement Plan Come work for the BEST DISPENSARY in the State of NJ! (named by NECAAN Cup of Champions) Job Summary: We are seeking a driven and dependable Retail Supervisor to lead store operations, develop high-performing teams, and ensure consistent execution of tasks in a compliant and efficient manner. This role requires strong leadership, problem-solving and change management to maintain operational excellence and drive business success. Reporting to the General Manager, you will oversee store performance, inventory accuracy, and customer experience, ensuring alignment with Joyleaf's standards in service, education, and regulatory compliance. As a Retail Supervisor, you will be responsible for team coordination, operational execution, and compliance enforcement, fostering a culture of accountability and continuous improvement. You will lead training initiatives, drive KPI's, and ensure smooth daily operations, preparing both yourself and your team for long-term growth and success in a fast-paced retail environment. Key Skills/Experiences Required: • Supervisor Experience: Demonstrated leadership as a supervisor, prior experience managing people, providing feedback and ability to mentor, motivate and guide a team towards achieving sales & operational goals effectively, • Strong Communication & Interpersonal Skills: Sharp ability to provide constructive feedback, engage in active listening and communicate effectively with empathy and understanding, • Organized and Detail-Oriented: Highly organized individual with a meticulous attention to detail, capable of following processes and ensuring accuracy in all tasks., • Change Management and Emotional Intelligence: Proficient in change management practices, displaying emotional maturity to navigate challenges and adapt positively to evolving situations., • Sales and Customer Service: Experience in sales with a track record of meeting or exceeding targets, adept at customer relationship management and driving revenue growth., • Driving KPIs/Compliance: Skilled in driving service and operational excellence and achieving Key Performance Indicators (KPIs), ensuring continuous improvement, adherence to compliance and alignment with organizational goals., • Cannabis Experience (Plus): Knowledge or experience in the retail cannabis industry is advantageous, although not mandatory, demonstrating a strong interest or background in the field. High Level Overview of Responsibilities: • Leadership & Team Management: Lead and support a team of Retail Leads and Associates in delivering exceptional customer experience and execution of shift activities., • Operational Execution: Responsible for ensuring team is assigned the right tasks for store readiness at opening, including security, cleanliness, organization, supporting cash administration and adherence to safety protocols, and oversee closing procedures., • Inventory & Compliance Management: Manage incoming deliveries, conduct compliance audits, verifying wholesale costs, lab data, and order accuracy, and coordinating vault processing and stocking., • Customer Experience & Sales Leadership: Lead by example on the sales floor, utilizing Joyleaf Way of Selling to maximize customer experience and sales performance., • Training & Development: Support new hires through onboarding and mentorship, reinforcing company values and expectations. Company Overview: At Joyleaf, finding the right product choice is paramount, and we empower our customers through immersive online and in-store experiences. We understand that knowledge is key to making the right decisions, which is why we invest in training our employees to be product experts and to possess empathy, compassion, and understanding. Our goal is to assist our customers in discovering the ideal product that creates their unique experience of joy. Approachability is at the core of our brand, as we strive to create a comfortable and judgment-free environment. Our friendly team warmly welcomes everyone, fostering a space bursting with color and vibrancy. If you are passionate about spreading joy, providing exceptional customer experiences, and being a part of a team that embraces fun and empowerment, Joyleaf is the place for you. Join us on our mission to create experiences of joy and discover your joy at Joyleaf today! Physical Demands/Requirements: This position requires the employee to frequently remain stationary (sit or stand) up to 50% of the time or more on occasion. Employees will frequently operate a computer and/or other machinery. Employees may be required to lift and carry boxes of more than 10 pounds frequently and may occasionally be required to lift boxes of more than 30 pounds. The person in this position frequently communicates with staff members, leadership and customers and must be able to exchange accurate information in various types of customer service, employee relations, business, and/or retail situations. Description of the Work Environment: The position requires work at irregular hours, e.g. nights and weekends, overtime, alternating shifts. Joyleaf is an Equal Opportunity Employer, and we are committed to creating a diverse and inclusive company culture Joyleaf does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. Joyleaf is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Joyleaf will take steps to ensure that people needing accommodation are provided with reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact .

Job DescriptionTitle: Director of Digital Marketing Department: Marketing & Communications Reports to: President of Upglo Location: Remote or based in New York, Washington D.C., Chicago, and San Francisco. About the Organization Over the last two decades, Upwardly Global has supported thousands of immigrant and refugee professionals in transitioning from poverty or exclusion to quality, thriving-wage careers through its customized coaching program and comprehensive approach to integrating skilled immigrants into the US job market. Upwardly Global is a data-driven, innovative organization with a bold vision and a fearless spirit operating out of four major US markets and providing remote services to several parts of the country. It is unwavering in its commitment to a diverse and inclusive culture where every voice matters. Position Overview Upwardly Global is seeking an experienced non-profit marketing leader with expertise in social media strategy, online fundraising and paid campaigns. You appreciate the balance of technical expertise, data analysis and creative storytelling that digital marketing requires. Your primary focus will be optimizing digital channels to engage audiences and drive action through creative storytelling and compelling campaigns that integrate graphic design, video and copy. This role requires a hands-on and enthusiastic approach - you’ll be just as excited brainstorming ad copy as you are writing an SEO strategy. You will lead and mentor a small in-house digital team, including a graphic designer, and collaborate closely with the Director of Communications to consistent messaging and brand voice. Key Responsibilities: a) Strategy: • Oversee digital marketing strategy to maximize audience engagement and action across:, • Social media and email marketing, • Website content, including SEO and landing pages, • Paid ad campaigns for job seeker recruitment, fundraising and brand awareness., • Develop and maintain our content strategy ensuring brand consistency across channels, and in close partnership with the Director of Communications., • Develop and implement digital campaigns, including influencer and UGC content strategies., • Drive a creative, multichannel approach to storytelling, managing and commissioning graphic design, photography and video content., • Evaluate and adapt channels as organizational needs and the digital trends evolve.6b) Content:, • Co-lead the development and use of audience personas., • Write, edit and commission creative content, including ad copy, website content, blog posts and emails, • Manage the development of social media toolkits for external partners, • Develop co-marketing campaigns with corporate and institutional partners., • Champion of staff-generated UGC to promote our brand and expertise, • Work with our in-house products team to market and promote products and servicesc) Leadership & Management, • Oversee content development and maintain a content calendar, • Oversee the relationship with an external digital marketing agency that manages our organic and paid channels and determine longer-term team staffing, • Collaborate with other departments to ensure organizational goals are met through marketing tactics., • Supervise and mentor a team of two staff and external consultants., • Bachelor’s degree in a related field., • Minimum of 5 years of leadership experience in digital marketing in the nonprofit sector., • Passion for our mission and changing the perception of immigrants, refugees and asylum seekers in the U.S. and furthering immigrant workforce inclusion., • Proven experience managing six-figure-plus ad campaigns on Meta, LinkedIn and Google., • Expertise in designing and implementing email acquisition and drip campaigns for multiple segments., • Proven ability creating and running online fundraising campaigns; peer-to-peer fundraising experience desired., • Strong interpersonal and project management skills, with the ability to handle multiple stakeholders and priorities simultaneously., • Strong proficiency in Google Analytics, Pardot, and Salesforce; familiarity with Sprout, Classy and Wordpress or similar platforms., • Requires the ability to travel regionally and nationally; travel up to 10%. The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Upwardly Global's total compensation package for employees. Benefits include paid time off policy, hybrid or remote work schedule, medical/dental/vision insurance, short-term disability insurance, life insurance and retirement plan with employer match. Salary Range: • Central Region: $125,000 - $145,000 USD per year, • Western/Eastern Region: $135,000 - $155,000 USD per yearWe’re proud to be an equal-opportunity employer, seeking to create a welcoming and diverse environment. Come join us and help us make a real difference in the lives of skilled immigrants and their families, and influence substantive cultural shifts in the workforce., • Potential candidates will receive an email with a request to provide at least three content samples showcasing marketing campaigns (organic or paid), emails or other related materials. Upwardly Global is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. Powered by JazzHR QXJ1P4eK90

Job Description POSITION: Group Leader DEPARTMENT: Youth Services LOCATION: Gowanus Community Center; 420 Baltic Street Brooklyn, NY 11217 REPORTS TO: Program Director/Assistant Director/Program Coordinator/Evening Supervisor SALARY: $20 hr For 20 hrs/wk DATES: September 2025 - June 2026 SCHEDULE: Monday - Friday JOB SUMMARY: As part of our Youth Services Department’s vision: all Youth Services Staff will assist in promoting growth, leadership and positive self-image in all young people at all of our Grand Street Settlement sites. Group Leaders will promote and develop a safe and engaging learning environment for middle school aged youth. Homework help, recreational activities, literacy and math lessons are integral parts of this activity. In the end, students will be able to maintain an academic focus while engaging in hands-on learning with classmates and fellow peers. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • High School diploma a must, college degree preferred, • Youth development experience required, • Must have experience teaching and designing curricula, • Previous experience working with diverse young people ages 5-14 years old, • Three (3) or more years’ experience & expertise working with youth (volunteer experience is acceptable)., • Three (3) or more years’ experience coaching, instructing, or facilitating curriculum-based lessons (to youth preferred)., • Ideal candidate is personable, energetic, & enthusiastic., • Candidate must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; 3 Reference Checks; Physical w/ updated TB Test (Fees may apply), • Valid CPR/AED Pro certification through recognized accrediting body preferred., • Valid First Aid/RTE certification through recognized accrediting body preferred. Supervise Participants • Problem solve and intervene directly with youth in groups, • Design and implement project-based School Year curriculum, • Must facilitate group management and activities based on the School Year themes, • Work collaboratively with co-workers, • Know and follow daily in-house and trip schedules and procedures, • Must be able to supervise a group of children and participate in activities and trips; provide and maintain a safe working environment., • Maintain adequate supplies in first aid and safety kits, • Maintain medical and contact information for each camper, • Responsible for maintaining daily log of all incidents/ injuries, • Prepare attendance reports and other reports as required, • Communicate regularly and appropriately with Leadership Team, • Complete all necessary paperwork that is required, • Come to ready to work with a positive attitude, • Supervise and evaluate youth staff Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least one (1) professional reference should be from a former supervisor). Please click on the link provided below, or use the link in a search bar, and apply online through our career center. No phone calls, please! Please be advised that job offers can only be made once your clearances come through! Equal Opportunity Employer

Job Description Floater Assistant Teacher - Cumbo Preschool Reports to: Center Director Program/Department: Laurie A. Cumbo Children’s Enrichment Center/Early Childhood Program Work Location: 180 Myrtle Avenue, Brooklyn NY 11201 Hours: Full Time - Monday - Friday 8am-4pm Anticipated start date August 18, 2025 This position is fully in-person and does not offer any remote work. Salary Range: $31,601 - $34,494 Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. BCS, which presently serves more than 10,000 individuals annually, is committed to a broad and diverse range of services including education and child care; services to strengthen families; and services to foster self-sufficiency for adults. Position Summary Our Early Childhood program is designed to enhance the physical, social, emotional, cognitive and language development of young children through high quality educational and social services for themselves and their families. Teacher Aides support the delivery of those high quality services by helping classroom teachers implement lesson plans, facilitate classroom management and ensure student to teacher ratios. Responsibilities: * Provide substitute and other coverage to classrooms as needed * Responsible for food handling and preparation, including warming prepared meals, slicing fruit, distributing meals, and cleanup * Assist Lead Teacher in planning age appropriate, high quality activities designed to support increased learning in young children through developmentally appropriate practices. * Assist Lead Teacher in the daily supervision of children and effecting sound classroom management and curriculum activities. * Promoting physical, intellectual, social, cultural, and emotional well-being of students / children. * Providing adequate supervision of all children / students during all enrichment / learning activities. * Share in all student and classroom record keeping tasks i.e. daily attendance, meal counts, daily health checks; Conduct observations and assessments of children and the classroom environment; Assist Lead Teacher with entering all observations into Teaching Strategies. * Participate with Lead and Assistant Teachers in conducting quarterly parent teacher conferences. * Participate in all classroom activities, field trips and all related classroom routines i.e. meal service, circle time activities, toileting, assisting children in changing soiled clothing. * Actively engage with children and their activities; Teach children through their play, all concepts necessary to achieve developmental levels i.e. colors; shapes; differentiation of letters and numbers; sounds of letters; quantities of numbers; help build and expand child’s thinking through the appropriate use of questioning techniques, i.e. open-ended knowledge questions, comprehension and analysis questions, etc. * Ensure the safety of all children at all times through maintaining a direct line of vision supervision as per Article 47.23; Ensure safety of children by keeping an accurate count of all children in attendance at all times of the day – morning arrival and evening dismissal. * Ensure classroom furnishings, materials and environment is maintained in a neat, clean and safe manner at all times. * Actively participate in team meetings and supervision sessions. Collaborate with a team to implement a high-quality learning environment. * Assume the role and duties of the Lead or Assistant Teacher in their absence * Develop and maintain positive relationships with parents and families of children served. Maintain open communication and professional relationships with colleagues and administrators. * Ability to work multiple shifts and/or staggered shifts to provide extra coverage to assist in maintaining proper ratios as set forth by NYCDOHMH and Article 47.23; assist with evening special events; parent meetings, etc. * Work within the framework of the Brooklyn Community Service in carrying out its policies and procedures; * Participate in agency wide groups and meetings as required * Participate in other related duties, as assigned and consistent with above. Qualifications Required: * High School Diploma. * One year of previous teaching experience in N – 2nd grade promoting healthy growth and development with toddlers and preschoolers. * Must undergo pre-employment screenings such as the Criminal Background Check required by OCFS/DOH * * Physical Requirements: * Ability to lift and carry children, supplies and equipment as needed between 30-50 pounds. * Ability to walk up and down stairs. * Physically able to participate in and to perform physical activities with children, i.e. Gym. * Required to talk, hear, see, stand, walk, sit, use hands & arms, stoop, kneel, crouch, & crawl. * Ability to read printed materials and computer screens; ability to operate computer keyboards and mouse. * Ability to operate Microsoft computer systems; connect to the internet, access trainings online. * Ability to commute between sites for meetings, trainings, in-services, and home visits. Qualifications Preferred: * Food Handlers Certification * Associate’s degree in Early Childhood Development preferred. * Good collaboration and communication skills. * Experience with behavior modification activities. * Ability to be a team player. * Good leadership and problem solving skills. * Ability to assist Lead Teacher with active student engagement as well as productive classroom supervision. * Ability to assist Lead Teacher with classroom management. * Available and willing to travel to professional /staff development training or workshops. * Available and willing to work evening hours this includes program shows, staff meetings, field trips, and/or medical emergencies. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description POSITION: Evening Supervisor DEPARTMENT: Youth Services Department LOCATION: Unity Plaza Community Center, 576 Blake Avenue, Brooklyn, NY 11207 REPORTS TO: Program Director and/or Assistant Program Director SALARY: $40,000 Yearly DATES: October 2025 SCHEDULE: 35hrs/week, Tuesday - Saturday, 2pm - 10pm. This position is performance-based and is also contingent on funding availability. JOB SUMMARY: As part of our Youth Services Department’s vision, all Youth Services Staff will assist promoting growth, leadership, and positive self-image in all young people at all of our Grand Street Settlement sites. Evening Supervisor during the program will promote and develop a safe and engaging learning environment for youth. Recreational activities, team building activities/games, theme-based lessons, and trips are integral parts of the program activities. EDUCATION, EXPERIENCE, AND REQUIREMENTS: • High School diploma a must, college degree preferred, • Youth development experience required, • Proven ability to work with various age groups, • Previous experience working with diverse people, • Good conflict mediation and public relations skills, • Strong time-management skills; ability to handle simultaneous assignments with a high degree of accuracy, and meet deadlines in a high-pressure environment, • Self-starter with the ability to work independently and with minimal guidance, • Ability to work independently, assess priorities, and take initiative, • Capacity to thrive under pressure while working on multiple tasks and projects, • A team player with demonstrated commitment to working with urban youth and young adults from an asset-based perspective, • Ability to set up and maintain a work environment that challenges gender stereotypes and is LGBTQIA+- friendly, • Must be flexible, cooperative, and willing to work in a team environment, • Must have NYS Food Handler’s Certificate, • An ideal candidate is personable, energetic, & enthusiastic., • Candidate must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; 3 Reference Checks; Physical w/ updated TB Test (Fees may apply), • If offered the position, must submit $25 fee for NY State Clearance Review Training • Provide leadership and strategic direction to full-time and part-time program staff, • Provide direct/indirect supervision of all program staff and delivery of services on a day-to-day basis, in order to ensure that all goals, targets, and performance outcomes are met on a daily/weekly/monthly basis, • Problem solve and intervene directly with youth in groups, • Plan and facilitate remote activities for youth that develop their social, emotional, and/or academic skills, • Must facilitate group management and activities on online platforms, • Work collaboratively with co-workers, • Must be able to supervise a group of children and participate in activities and trips; provide and maintain a safe working environment., • Maintain adequate supplies in first aid and safety kits, • Maintain medical and contact information for each participant, • Responsible for maintaining a daily log of all incidents/ injuries, • Address conflicts that have the potential to undermine community cohesion and trigger violent clashes, • Prepare attendance reports and other reports as required, • Refer participants and their families to relevant community resources, • Complete all necessary paperwork that is required, • Manage registration forms and process identification cards for program participants, and support in inputting data into the DYCD online, • Come ready to work with a positive attitude Please submit a resume and cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least one (1) professional reference should be from a former supervisor). Please click on the link provided below, or use the link in a search bar, and apply online through our career center. No phone calls, please! Please be advised that job offers can only be made once your clearances come through! Equal Opportunity Employer

Job DescriptionPOSITION: Security Guard/Receptionist - Per Diem DEPARTMENT: Administration LOCATION: Rose Center @ 80 Pitt St. and Essex Community Center @ 175 Delancey St. REPORTS TO: Facilities Manager SALARY: $21.97 - $24.72 per hour START DATES: ASAP SCHEDULE: Flexibility to be on-call is required. Monday - Friday, must be available between 7am and 7pm with evening and weekend availability for special events. Schedule will vary depending on need. This is a per diem position. JOB SUMMARY: As the first point of contact for all visitors to 80 Pitt Street/175 Delancey, the Security Guard/Receptionist provides a welcoming environment and a strong sense of safety for the community. Day-to-day the Security Guard / Receptionist is responsible for visitor management, handling in-person and phone inquiries, and receiving and disbursing packages. Additionally, the Security Guard / Receptionist will act as the liaison to NYPD and NYFD and to all internal stakeholders on matters related to safety, security and emergency management. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • Must have a High School Diploma or General Equivalency Diploma (GED)., • Security License required., • Previous youth based/school/community center security experience., • Good conflict mediation and public relations skills., • Excellent written and verbal communication skills., • Must be a self-starter with the ability to work independently and with minimal guidance., • Previous experience working with a diverse population., • The ideal candidate must be personable, energetic, and enthusiastic., • Candidates must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; three (3) Reference Checks; Physical with updated TB Test (Fees may apply)., • Greet visitors/employees warmly and professionally upon entering, address their inquiries and direct them to the appropriate locations., • Logs medical or safety related incidents., • Manage and mediate all conflicts., • Responds to all emergencies (i.e. medical, unsafe areas, trespassing, altercations, etc.), • Controls the flow of traffic so that only those participants scheduled are allowed in the building or into appropriate program areas., • Maintain positive relationships with key stakeholders, program participants, families, community members and program staff., • Keep lobby clear of unauthorized persons, including loitering children, adults, or adolescents., • Keep abreast of what is going on in the building each day., • Manage registration forms and process identification cards for program participants (as needed)., • Monitor, access and review security footage as needed., • Candidates must be able to sit or stand for long periods, climb stairs, lift or move up 50 lbs., • Familiarity with the latest visitor management software and security-related technology is a plus. Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description HANDYPERSON Handypersons provide general support for the Public Theater’s facilities. This is an active role that conducts basic maintenance at the Public Theater’s site. Schedule may require evening and/or weekend work at times. Key Responsibilities: • Checks in with supervisor daily about any needed tasks or special assignments that may be need for the shift., • Fulfills set up requests, work orders and special requests., • Assists superintendent team with in-house repairs and preventative maintenance tasks., • Completes regular facility upkeep tasks including painting, machinery & appliance repairs, minor plumbing, etc., • Assists superintendent team with vendor work on-site by acting as a liaison and being present for work happening as needed., • Reports any building issues to their supervisor and proactively resolves issues within their skillset., • Supports emergency responses and assists with evacuation of the building in case of an alarm., • Supports superintendent team in opening and closing building when needed., • Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers., • Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed., • Personal Credibility: Demonstrated concern that one be perceived as responsible, reliable, and trustworthy., • Initiative: Identifying what needs to be done and doing it before being asked., • Thoroughness: Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled., • Problem Solving: Ability to resolve problems and/or present potential solutions., • Basic knowledge of plumbing and electrical systems., • Must be certified in Fire guard (F-03)., • Ability to work holidays as needed., • Ability to carry up to 50lbs at waist high required., • Ability to climb stairs repeatedly required., • Ability to descend/ascend ramps and inclines/declines., • Ability to stand for long periods of time required., • Ability to work indoors in fast-paced, busy environment with adverse conditions i.e. noise, dust, smoke, heights, and dark/dim/and absence of lighting., • Ability to bend, stretch, reach, and kneel without restriction required., • A range of excellent health, dental, and vision insurance options, • Employee Assistance Program and Work-Life Services, • Flexible paid time off, • One paid “day of service” each year, • 10 weeks of paid family leave, • Commuter benefits for parking and transit, • Flexible spending accounts for healthcare, • Pension, • 403(b) Retirement Savings Plan, • Life and disability coverage, • Discounted gym memberships This is a non-exempt position, according to the Fair Labor Standards Act. Position is available immediately. Position is available immediately. Please apply via our online portal at . Questions can be fielded at

Job DescriptionPOSITION: Security Guard / Receptionist DEPARTMENT: Administration LOCATION: Essex Community Center @ 175 Delancey St. and Rose Center @ 80 Pitt St. REPORTS TO: Facilities Manager SALARY: $40,000 - $45,000 (with a robust benefits package including 401k, medical/dental/vision insurance) START DATE: ASAP SCHEDULE: Monday-Friday; must be available between 8am - 4pm with evening, weekend and other hours as needed for special occasions and events. JOB SUMMARY: As the first point of contact for all visitors to 175 Delancey Street/80 Pitt, the Security Guard / Receptionist provides a welcoming environment and a strong sense of safety for the community. The Security Guard / Receptionist is responsible for visitor management, handling in-person and phone inquiries, and receiving and distributing packages on a daily basis. Additionally, the Security Guard / Receptionist will act as the liaison to NYPD and NYFD and to all internal stakeholders on matters related to safety, security, and emergency management.EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • Must have a High School Diploma or equivalent, • Security Guard license required, • Previous youth-based/school/community center security experience, • Good conflict mediation and public relations skills, • Excellent written and verbal communication skills, • Must be a self-starter with the ability to work independently and with minimal guidance, • Previous experience working with a diverse population, • The ideal candidate must be personable, energetic, and enthusiastic, • Candidates must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; three (3) Reference Checks; Physical with updated TB Test (Fees may apply), • Greet visitors/employees warmly and professionally upon entering, address their inquiries and direct them to the appropriate locations, • Logs medical or safety related incidents, • Manage and mediate all conflicts, • Responds to all emergencies (i.e. medical, unsafe areas, trespassing, altercations, etc.), • Controls the flow of traffic so that only scheduled participants are allowed in the building or into appropriate program areas, • Maintain positive relationships with key stakeholders, program participants, families, community members and program staff, • Keep lobby clear of unauthorized persons, including loitering children, adults, or adolescents, • Aware of the daily agenda and schedule of the building, • Manage registration forms and process identification cards for program participants (as needed), • Monitor, access, and review security footage as needed, • Candidate must be able to sit or stand for long periods, climb stairs, and lift or move up 50 lbs., • Familiarity with the latest visitor management software and security-related technology is a plus Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal is hiring a Full Time Security Project Manager for a Tech Company in Manhatten, NY. Salary: $92,996.80 plus / year Allied Universal® is hiring a Project Manager. The Project Manager will administratively support regional leadership by managing and tracking deliverable, managing project deadlines, driving Key Performance Indicator (KPI) achievement and company initiatives. RESPONSIBILITIES: * Major Responsibilities • Spearhead communication between teams., • Coordinate projects between Field Site Offices, and project teams while maintain the highest level of service., • Support the security deployment with training, administrative duties, and streamlining communication., • Ensure the proper functionality of all security systems including CCTV, Alarms, and Access Controls., • Provide on-site support to personnel in the form of first response, investigations, communications, and escalations., • Lead meetings, collaborations, initiatives and organizing of behalf of Global Security., • Maintain accurate records through various interfaces for data collection. Job Specific Requirements • Outstanding interpersonal skills, and strong oral, written communication, and project management skills to include being detail oriented, organized and possessing strong time management skills, • The ability to work under minimal supervision and manage multiple tasks/projects simultaneously, while meeting demanding deadlines, • Demonstrated success in team building and collaborating across departments, • Proven problem-solving skills, • Experience in and knowledge of Asset Protection and Investigative techniques, • Proficiency with Apple products, platforms and applications, • Expert with physical security (locks, keys, CCTV, card access, radios, burglar and fire alarms), • Understand architect drawings, floor plans, security layouts and designing security plans, • Experience working with security operations centers, • Ability to maintain a high level of business acumen and professionalism, • Expert with managing multiple projects. The ability to multi-task, meet deadlines, and work in a fast-paced environment, • Demonstrated ability and knowledge in crisis management, threat/risk identification as well as mitigation actions., • Must have thorough knowledge of management principles and practices and personnel supervision and staff development., • Experience responding to unforeseen emergencies, identifying future risks, and providing counter strategies., • Strong interpersonal skills, ability to liaison both internally and with external organizations such as law enforcement and counterparts in both public and private sectors, • Must be able to work a flexible schedule and evening hours to support after hours events and extended operating hours., • Four year degree in Criminal Justice, Business Administration or related field, • Previous Contract Security, facilities management, military or law enforcement experience, • At least 2 years of business management/operations/supervisory experience (depending on size/scope of client)., • Ability to develop and grow customer relationships, • Experience in hiring, developing, motivating and retaining quality staff, • Outstanding interpersonal and communications skills required, • Ability to work in a team-oriented management environment with the ability to work independently, • Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis, • Previous payroll, billing and scheduling experience preferred, • Ability to work in a team-oriented management environment while having an entrepreneurial attitude, • Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1443644

Job DescriptionBuffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available) Weekend and Evening Shift Availability Preferred Salary Range: $40,000 - $50,000 The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accordance with contact center protocols, complaint management procedures, and departmental standards. Additionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions. ESSENTIAL DUTIES & RESPONSIBILITIES • Deliver outstanding customer service to both external and internal clients, ensuring their financial needs are met., • Protect customer accounts and information by maintaining privacy and accuracy; strictly follow call authentication procedures., • Adhere to all applicable banking regulations., • Identify and escalate calls involving concerns or suspicious activities as appropriate., • Recommend solutions to resolve customer issues, ensuring first-call resolution through effective communication with management and relevant partners., • Document and address complaints promptly and effectively in accordance with complaint management policies., • Complete customer file maintenance, transactions, and requests in line with internal policies and procedures., • Maintain adherence to call quality and service standards., • Actively participate in call quality reviews and coaching sessions, implementing feedback to achieve or exceed individual and departmental objectives., • Inform customers about Apple Bank’s range of products and services., • Advocate for digital banking solutions to encourage customer self-service., • Ensure compliance with call classification wrap-up codes, sales call logging, and Calabrio metadata logging during every customer interaction., • Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services., • Perform additional duties and responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • A high school diploma or GED is required., • 0-1 years of experience in a banking environment preferred; call center experience is advantageous, along with familiarity with online banking applications., • Strong interpersonal and verbal and written communication skills., • Exceptional customer service abilities., • Excellent analytical and problem-solving skills., • Bilingual proficiency in Spanish is considered an asset., • Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure., • Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint., • Knowledgeable in online and mobile banking platforms as well as bill payment services., • Maintains a positive, team-oriented attitude., • Capable of efficiently multitasking across various systems., • Willingness to work a flexible schedule, including evenings and weekends., • Ability to consistently adhere to a set schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.