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Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Glowbar’s Core Values: • Driven: We are goal-oriented and results focused, • Outgoing: We are passionate about our team and clients in everything we do, • Problem Solving: We are scrappy problem solvers considering every option, • Enthusiastic: We are warm and lead with positivity, • Self-Aware: We understand our impact on others, • Customer Focused: Building strong relationships and delivering people-centric solutions., • Communicates Effectively: Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences., • Ensures Accountability: Holding self and others to meet commitments., • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives., • Situational Adaptability: the ability to adjust to new situations and challenges by being flexible and open-minded., • Interpersonal Savvy: Is able to adjust communication style when directing work to each individual team member's preferred communication style. Is able to read body language of both clients and team members to determine when to intervene in client / team member interactions Studio Leadership: • Lead and develop the careers of a studio team, consisting of Studio Guides (front desk) and Estheticians (service providers); being the direct line manager for the Studio Guide Team, • Maintain studio(s) to Glowbar standards, ensuring all Studio Guide and Esthetician duties are adhered to, • Sustain a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment, • Ensure studio teams are adequately supported during training and day-to-day, • Provide feedback to Studio Manager on progress and challenges, paired with suggestions, • Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed at 1 or 2 studios, • Collaborate on scheduling, ensuring staffing accuracy and schedule optimization, • Support inventory management and forecasting to ensure accurate replenishment levels and retail and professional product availability, • Manage all client support conversations stemming from studio inbox, client surveys (NPS) and Google reviews, • Assist with facilities ticket management and audits in collaboration with the Operations team, • 2+ year(s) of hospitality management experience (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior team management and customer service; experience opening a store/studio from the ground up a plus, • Must love hospitality and interacting with people, • Must love being a servant leader and prioritizing feedback and development for the studio team, • Strong understanding of retail operations, policies, and procedures, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be a forward-thinking problem-solver with a strong work ethic who has compassion for employees and clients, • Passion for beauty, skincare, learning and trying new things every day!, • Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability, • Open availability 7 days a week At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning, • Medical dental and vision insurance largely paid for by Glowbar, • Paid Time Off, • Paid Sick Leave, • Paid Holidays, • Short and Long Term Disability Insurance, • Life Insurance, • Commuter benefits, • Accident and Critical Illness Insurance, • Employee Assistance Program (EAP), • Annual Glowbar Membership with 2 guest passes, • Employee discounts on retail product, • Community giveback, • Friends and family discounts, • Team member referral bonuses, • Career advancement and continuing education opportunities, • Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more, • Pay: $22 - 24/hour

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job DescriptionSalary: $85k-$95k Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and oursatisfaction surveys show it at a consistent 97%, • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips.Having documentation that's actually useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Support Engineer to assist with our Professional Services team. Job Responsibilities: • Tech who delivers top-level customer support and enjoys helping people, • Work on tickets from the board sorting by priority, • Provide a great customer experience, • Manage expectations by communicating with the client all relevant information, • Respond to incidents in a timely manner, • Resolve incidents efficiently, • Help with information relevant to creating documentation, • Detect patterns that indicate wider and bigger issues Skill Requirements: • This is an mid-level position with onsite (at client locations) as needed., • We require at least 3 years of Windows-based IT support experience, • One of the following certifications:, • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator, • Excellent communication skills, • Assist and help the MAC Team to grow their knowledge - continuously updating documentation for the clients while working on tickets, • Keen attention to detail, the memory of patterns, and interest in problem-solving, • Consistently demonstrate the My IT Crew Core Values and meet standard metrics

Job Description General Summary We are currently seeking an experienced IT professional to handle desktop support incidents and service requests submitted by users across our organization. As a Service Desk Analyst, you will be responsible for installing and troubleshooting all hardware, software, and network related equipment. Though some work may be done remotely, there is a heavy emphasis on deskside and onsite support as issues assigned are escalated from our Level 1 call center. Essential Job Functions/Responsibilities: • Customer Satisfaction: Maintain high level of customer service by receiving and handling all tangible issues in a courteous professional manner., • Incident and Service Management: Handle assigned Service Desk incidents or service requests. Escalate and collaborate with our other internal IT groups such as Network, Infrastructure, and Applications accordingly., • Asset Management: Maintain inventory of computer equipment during the process flow of new hire, transfer or termination requests., • Knowledge Management: Actively participate in the development and documentation of the technical and public Knowledgebase and Training. Qualifications: • Bachelor’s degree in computer science or information systems., • 3-5 years minimum experience in a related IT position (Service Desk/Deskside Support, Systems Administrator, etc.), • Excellent customer service skills and ability to maintain a high level of customer satisfaction, • Outstanding verbal and written communication skills, • Strong knowledge of Windows operating system, • Strong knowledge in Microsoft Office 365 applications, • Strong knowledge in mobile platforms (Android and Apple iOS), • Knowledge of network hardware and concepts (switches, routers, TCP/IP, DNS, WAN, LAN, SMTP, SMB, VOIP), • Experience with Azure, Active Directory, Exchange, and Teams, • Experience using any kind of incident management systems (ServiceNow (preferred), BMC Footprints/Remedyforce, HEAT), • Experience with Citrix Workspace and supporting thin clients in a Citrix environment, • Familiarization with PC imaging and deployment processes (Image, Inventory, Deploy, User Orientation), • Experience working in a corporate environment including supporting C-level executives, • Experience managing or taking team lead on IT related projects, • Maintain a clean, neat, and organized environment in our offices, • Must be self-motivated and reliable

Job Description The Transitions-Bronx Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework. Reports To: Supervisor Location: 2471 Morris Ave. Bronx, NY 10468 (Position is onsite. Hybrid schedule is at discretion based on needs of the program.) Hours: 35 hours, non-exempt Schedule: Monday - Friday; 9am-5pm with flexibility for family needs. Must be able to work at least 2 evenings per week to accommodate working families’ schedules Our Superstar Case Planner • Passionate about providing high quality services to families in child welfare, • A lifetime learner, continuously developing your clinical skills, • Dedicated to modeling strength-based, trauma-informed practice with families and colleagues., • Committed to the Good Shepherd Services mission, vision and values, and possesses cultural humility. Direct Work with Families • Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of eight (8) families., • Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences., • Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration., • Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry., • Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc., • Integrate the practices of SBC into every counseling session., • Ensure every child has been seen and properly assessed every month., • Meet appropriate case work contacts for each phase of treatment: initial, baseline, and transition., • Collaborate closely with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members., • Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families., • Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions., • Attend and participate in Family Court hearings for families involved with ACS FSU., • Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed., • Actively participate in Clinical Diagnostic Team meetings (CDTs) to provide case information, updates, and assessments in order to obtain recommendations for continued case practice or case termination., • Participate in case consultation, continued SBC training, and the SBC certification process., • Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy., • Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes., • Bachelor’s degree required, • Child welfare experience preferred, • Must have strong organizational, interpersonal, and counseling skills, • Must be able to work at least 2 evenings per week to accommodate working families’ schedules, • Must have strong inquiry skills and ability to seek and share internal and external best practices, • Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective, • SBC trained and/or SBC certified a plus

Job DescriptionWho we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… As Security Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behavior in order to deliver a safe Guest and teammate experience. As the security guard, you would be responsible for assisting with all safety and security programs and initiatives. Specifically, you will be responsible for performing the following tasks to the highest standards. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world-class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all-inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide an “out of this world” customer service experience for our guests: • Help lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports, • Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property, • Serve as primary liaison with federal, state and local law enforcement, • Oversee the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner, • Coordinate additional personnel for Conference and Banqueting functions, • Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms, • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security, • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities, • Plan, deliver and facilitate regular staff awareness training, • Be fully conversant of company terrorist procedures and convey to staff, • Be fully conversant with hotel Fire and Emergency procedures, • Responsible for management of key control within all departments, • Monitor and control staff entrances, (all the accesses at property as main entrance, parking, elevators, guests, vendors, employees, etc.), • Responsible for checking goods received and distributing You got skills? If you are able to perform the following, then you have come to the right place… • Stand for periods of up to 8-10 hours, • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star while constantly advocating for your guests, • Understand the importance of completing a timely accident/incident report, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Current, legal and unrestricted ability to work in the USA., • Minimum of 2 years of Loss Prevention experience., • Previous experience in hospitality preferred., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge. #LI-onsite

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Atlantic House Men’s Shelter is a 200 bed men’s MICA shelter located in the Brownsville section of Brooklyn. The majority of these clients are dually diagnosed with mental illness and substance abuse. Position: Receptionist Reports To: Assistant Program Director Location: 2402 Atlantic Avenue, Brooklyn, NY 11233 What The Receptionist Does: • Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel., • Answer general questions about the organization and provide callers with address and directions., • Take and deliver messages; transfer calls to voicemail when appropriate personnel are unavailable., • Retrieve messages from general voicemail and forward to appropriate personnel., • Receive, sort, distribute, re-route client/former client/staff mail, and maintain client mail-log daily., • Assist users with fax and copy machines, send faxes, and retrieve and route incoming faxes., • Update site bulletin board., • Ensure telephone extension list is updated, posted and distributed to facility staff., • Maintain the professional appearance of the receptionist’s area., • Create and print fax cover sheets, memo, correspondence, report, program marketing materials, and other documents when necessary., • Perform other clerical duties as needed, such as filing, photocopying, collating and taking minutes at meetings., • May update appointment calendars., • May record, type and distribute minutes of meetings., • May maintain logs and legal papers., • May perform computer data entry functions., • Ability to type 25 words per minute. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR bwaiE00WTJ

Job Description About Vivvi: Vivvi provides child care and early learning for today's families. We partner with employers of all sizes to make exceptional full-time and backup care more accessible and affordable. With beautiful campuses, flexible offerings, and trained, passionate teachers, we provide parents with peace of mind while offering employers the most powerful tool for recruitment, retention, and productivity. About the role: As a Campus Success Manager you will oversee and elevate Vivvi's primary offering: our early childhood education campuses. You will drive success by managing operational components such as maintaining school budgets, licensing and compliance, staff management and development, maintenance and repairs while also serving as a motivational leader for Heads of Schools, helping them achieve individual and organization-wide goals. A results-driven leader who is passionate about education and possesses outstanding business acumen will thrive in this role and positively impact Vivvi teachers and the families and children we serve. As a Campus Success Manager, you will: • Provide strategic leadership to all licensed childcare campuses to drive:, • Business and financial success of campuses including overseeing the P&L of each site as well as enrollment targets, • The excellence in care and education being provided for each child through both a health and safety/compliance lens as well as program quality oversight, • The overall experience of the teachers and families by ensuring all policies and practices are executed consistently and being an active member of the community, • Provide direct support to Heads of School as their supervisor, offering professional mentorship and serving as point of escalation for difficult matters, • Optimize campus operations by supporting effective staffing, scheduling, training, expense management, facilities and vendor management, etc., • Create a positive, inclusive working environment within and between all campus locations by leading focus groups, convening the Teacher Committee on a monthly basis, and monitoring morale through visits, surveys, etc., all with a focus on diversity, equity, and inclusion, • Act as a liaison between campuses and VP Campus Success and Central Vivvi Office by providing regular updates and reports from the field, • Oversee, implement, and improve upon all Vivvi standard operating procedures, • Strategically deploying resource and support across campuses as needed including overseeing substitute teacher assignments, • Have 8+ years experience working as a campus leader, • Have 5+ years experience leading people to exemplary outcomes for children, • Have experience in Multi-Site management, • Have experience developing goals and driving outcomes to meet financial and operational benchmarks, • Excel in people leadership, leveraging others to achieve consistency and quality at scale, • Are passionate about building community, and have knowledge of best practices in DEI, • Are competent in Google Suite Competitive Compensation: The Manager of Campus Success would earn a salary from $100,000-115,000 per year based on level of education and experience. Benefits that support all career stages: Full time employees also receive benefits including health, vision, and dental insurance, retirement savings, commuter benefits, stock options and free childcare at our centers. Employee Development: We offer support for ongoing career development, as well as robust onboarding training, ongoing professional development days, and individual coaching and feedback. We also love to promote from within and are committed to helping our colleagues achieve their career goals at Vivvi! Vivvi is an equal opportunity employer and offers a generous benefits package including equity. Applicants of diverse backgrounds are strongly encouraged to apply. One of Vivvi's values is to treat each other with honor for the whole person (not just the roles we fulfill). This means we acknowledge each others' rich experience, cultures, backgrounds, perspectives, and skills to reach the best outcomes. Applicants from diverse backgrounds are encouraged to apply. Questions? Reach out to us at and include your resume. We look forward to receiving and reviewing your application!

Job DescriptionWho we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are The Operations Manager is a managerial position that supports the operations in an assigned location or locations. This role is responsible for the direct supervision of at least two full-time employees or the equivalent and is responsible for the operations of one or more locations. The Operations Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Premier standards. What you'll do • Manage a team of hourly employees, • Schedule shifts and verify time and attendance tracking, • Plan, organize, and manage the work of hourly team members, ensuring team members are deployed appropriately and tasks are completed in accordance with organizational requirements and Metropolis standards, • Interview, hire, and develop team members, • Ensure team members complete all necessary training, • Create, implement, and manage forecasting, planning, and budgeting process for assigned location(s), • Control spending and keep expenses within approved budget, • Maintain maintenance control documents while meeting maintenance goals, • Promote safe work practices by conducting safety audits and coaching individual staff members, • Work closely with the client to define performance measurements and execution, • Ensure all client operational documentation is complete and recorded for client and Premier records, • Ensure Premier's standards of Customer Service are met, • Greet customers and clients in a courteous manner, • Communicate with customers and staff for general inquiries about parking, parking locations, and customer service inquires, • Observe and coach team members to meet customer service standards, • Implement company initiatives and processes, • Conduct performance evaluations that are timely and constructive, • Perform specific operational responsibilities as required based on the needs of the assigned location, • Perform other duties as assignedWhat we're looking for, • High School Diploma or GED required; some college preferred, • Prior business experience preferred, • Scheduling and payroll knowledge a plus, • Ability to plan and manage time for multiple tasks to meet established deadlines, • Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information, • Able to detect safety concerns and adjust accordingly, • Must be able to communicate effectively in both written and verbal form, • Must maintain confidentiality of all work-related information, • Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job Description Job Summary We are seeking a highly motivated and technically skilled Field Service Support Technician (IT) to provide onsite IT support to our clients across New York City and the tri-state area. This role involves supporting all client-side technology including workstations, servers, networking equipment, printers, ISP hardware, and third-party applications. The technician will also participate in project-based implementations such as workstation and server deployments, network equipment installations, ISP setups, application upgrades, and disaster recovery testing. Drivers License required where necessary Key Responsibilities • Provide IT support for Microsoft core business applications and environments., • Deliver technical support for Microsoft technologies, including:, • Basic troubleshooting of Office 365 and other Exchange platforms., • Active Directory user management (adds/moves/changes)., • Assist with PC builds and network equipment deployments as part of project initiatives., • Troubleshoot and resolve desktop, laptop, and peripheral connectivity issues., • Troubleshoot and support networking components including:, • ISP circuits, firewalls, switches, wireless devices, and phone systems., • Install Microsoft and third-party software applications., • Implement and support remote access solutions (e.g., VPN)., • Document and maintain detailed records of client environments., • Escalate complex service issues as needed to higher-level support., • Communicate proactively with clients regarding issue status, planned changes, and service outages., • Monitor network performance (availability, latency, utilization) and address issues or escalate when appropriate., • Maintain clean and organized IT/server rooms., • Manage asset tracking and inventory updates., • Associate degree in Computer & Information Science, Computer Information Systems, or a related field preferred., • Minimum 3 years of experience as an onsite or field service technician., • A+ certification required., • Strong interpersonal and customer service skills with the ability to tailor communication to various technical skill levels., • Proven ability to work independently while managing multiple high-priority tasks under pressure., • Hands-on experience building desktops and laptops., • Experience with racking, stacking, and patching network equipment., • Proficiency with ConnectWise (or similar ticketing system), including entering and updating service tickets., • Willingness to complete ConnectWise University training and blueprints., • Strong understanding of network administration principles and IT support processes., • Self-motivated to stay current with IT trends via publications and online resources., • Familiarity with standard office IT practices and terminology., • Consistent ability to adapt to shifting priorities and respond effectively to ambiguity., • Strong analytical and decision-making skills with a proactive, team-oriented attitude.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA administers services at 10 Cornerstone Community Centers across Brooklyn. All Cornerstone programs are run in partnership with other community organizations to provide education, recreation, cultural activities, health information and screenings, youth leadership and social services to the neighborhood’s students, their families, and other residents. Activities and services are available after school, evenings and on weekends. Position: Receptionist Reports To: Program Director Location: Howard (90 Watkins St, Brooklyn, NY 11212) What the Receptionist Does: * • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Retrieve messages from general voicemail and forward to appropriate personnel., • Take or deliver messages or transfer calls to voicemail when appropriate personnel are unavailable., • Answer questions about organization and provide callers with address, directions, and other information., • Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel., • Monitor visitor access and issues passes when required., • Update appointment calendars., • Receive, sort, and route mail, and maintain and route publications., • Maintain fax and copy machines, assist users, send faxes, and retrieve and route incoming faxes., • Update site bulletin board weekly., • Maintain the professional appearance of the receptionist’s area., • Maintain package log and program papers, • Order, receive, and maintain office supplies., • Create and print memos, correspondence, reports, program marketing materials, and other document when necessary., • Administer and track application forms., • Contact and schedule potential participants for assessments., • Assist with screening potential participants., • Organize and maintain filing system (i.e. - files must include waiting list, application forms, etc.)., • Perform other clerical duties as needed, such as filing, photocopying, and collating., • May perform computer data entry/verification functions., • Sufficient education (English-speaking, -reading, -writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff., • Ability to type 25 words per minute., • If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; proof of negative results from TB test; and State Central Registry (SCR) clearance. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR KXCrpkngNX

Job DescriptionCompany Description In 1916, skillful master perfumers created a new fresh, refined and modern fragrance in a small perfumer’s laboratory in the old town center of Parma. Named Colonia, this first Italian eau de cologne expressed a new sensibility. What was most striking about it was its formula, produced exclusively with natural ingredients, and its bottle showcasing Art Deco lines. Its popularity reached its pinnacle in the 1950s during the golden age of Italian cinema, when the biggest names in the industry discovered the fragrance while in Rome for film shoots at the famous Cinecittà studios. Going beyond the Italian border and transcending time and fashion, Colonia became the exclusive perfume of high society, an unmistakable symbol of Italian elegance. The brand, which opened its first boutique in Milan in 1998, has since developed a wide range of products, including fragrances, colognes, beauty and shaving products, a home collection and leather accessories. Today, Acqua di Parma is a lifestyle brand in a high profile market, a worldwide byword for sophistication and Italian refinement. Acqua di Parma invites you today to join its North America teams. Acqua di Parma is part of the LVMH Group. Job Description BUSINESS MANAGER BLOOMINGDALE'S 59TH STREET Rooted in authentic Italian heritage, we believe in making life’s simplest moments truly exceptional. Our Maison’s story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity. Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It’s a place to refine your craft in a creative environment and to shape your own path with autonomy and care. Acqua di Parma, where timeless craft meets vibrant spirit. MISSION & RESPONSIBILITIES The Business Manager will be responsible for providing onsite retail sales support at Bloomingdale’s 59th St. NYC for Account Executive. Achieved through hands-on selling to customers, continual training and motivating of Beauty Consultants, assisting the Account Executive in planning, and executing all special event programs and follow-up training of Beauty Consultants. • Execute retail sell-through and promotional programs to achieve sales goals at Bloomingdale’s under the direction of the Account Executive., • Support Account Executive in staff development of Beauty Consultants., • Partner with Account Executive to provide new and ongoing product and sales training to in-store staff, including new programs, suggestive selling techniques, and client registration programs., • Recruit, coach, motivate, and train qualified Beauty Consultants and Fragrance Specialists on all required brand expectations (S.O.U.L. selling, Storytelling, Art of Gifting). Also tracking the training platform engagement., • Maintain the client registration and replenishment program to retain customers. Also ensuring to recruit and add all new customers to the registry., • Responsible for client registration specifics, working with Beauty Consultants, encouraging, and assisting in updating the customer files, writing notes, texting and making telephone calls to customers, and for any other administrative service., • Train staff on the proper use of promotional and sales tools (samples, gift with purchase, vial on cards, hatboxes, postcards, etc.)., • Monitor stock to determine slow selling items or products that are under-performing and train Beauty Consultants on selling through overstocks and discontinued items. Stock needs reported consistently for the needs of the business., • Maintain brand image (cleanliness, effective use of merchandising units, proper placement of product lines, etc.)., • Execute and maintain operational management of counter., • Develop and provide training and support to the Beauty Consultants to execute special events programs (masterclasses, beauty breakfasts, events, etc.)., • Responsible for personal productivity., • Coach and track Beauty Consultants performance at the counter on a daily, weekly, monthly and seasonal basis (productivity, AUS, IPT)., • Execute all visual requirements for the brand., • Monitor the performance of gift with purchase and all sampling programs. Recaps to be completed and submitted to the Account Executive at the end of the promotion., • Act as liaison for retailer management. RELEVANT SCOPE MEASURES • Achievement all sales goals –Total Counter. Personal and Beauty Consultants. Focus on the growth of average unit sale, IPT, the counter’s productivity, the dollar productivity of special events and for developing the Beauty Consultants to their full potential., • Submit weekly strategy and sales reports to the Account Executive., • Event performance tracked and recapped., • Submit monthly scheduling and monitor time and attendance. WORKING CONDITIONS • Account Coordinator ORGANIZATIONAL STRUCTURE Reports to: Account Executive Positions Supervised: Beauty Consultants and Fragrance Specialists Peers: Other Business Managers INTERNAL PARTNERS: Field Sales, Marketing, Training, Creative, Human Resources EXTERNAL PARTNERS: Retailer (includes store managers, department managers and visual managers) and in-store staff (rotators and beauty and/or fragrance advisors) Qualifications • 3+ years of prestige luxury retail sales and management experience., • Prior experience in Sales as Business Manager, Training Manager or Sales associate., • Knowledge of English language required; other languages a plus, including Spanish, Portuguese, Italian, and French. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $75,000 - $78,000.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals.

Job Description Docutrend is a premier business technology company, specializing in unified communications solutions, managed copier/ print services, and document workflow software. We have leveraged our industry relationships to provide seamless productivity solutions for the modern workforce. We offer the highest level of onsite or remote support for all their solutions. Our entrepreneurial approach influences all aspects of our business—from our ability to quickly adapt to the newest technologies, to our accessibility and responsiveness to your requests. Our organizational agility and fluid communications enable us to stay close to every customer—all levels of management are available and responsive, and decisions are made locally and quickly Job Summary The Named Account Executive (NAE) assignment is the most coveted position in sales. The NAE is assigned an existing customer base and is charged with maintaining and growing our service offerings within those customers. In addition, the NAE will prospect for new business relationships to expand our customer base through networking, strategic cold calling and collaborating with our marketing team to nurture new business relationships. This role will be reporting to the VP of Sales and is responsible for achieving the sales quotas assigned. The individual should have experience in hardware, software and subscription services sales, 2+ years’ experience in selling to SMB & Mid-Market Accounts and proficient in presenting to C-Suite leadership teams. Functional Responsibilities include, but are not limited to: • Servicing existing accounts, securing orders and establishing new accounts through strategic planning., • Adjusts content of standard sales presentations by understanding client needs and requirements as well as the key decision makers within the client organization., • Submits orders by referring to price lists and product literature, utilizing an approved CRM process, • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis., • Resolves customer service inquiries by collaborating internally and externally to achieve the highest levels of customer satisfaction Education/Training/Certification • Minimum 2 years of sales experience in a business-to-business, SMB to Mid-Market clientele, • A record of exceeding sales goals, • $45K-$60K annually, plus competitive commission and bonus structures designed to recognize and incentivize outstanding performance., • Outstanding Benefits package and 401(k), • Ongoing Training Opportunities Note: Docutrend Inc.is an equal employment employer. We value diversity and encourage applicants from all backgrounds to apply. Powered by JazzHR HFeJdkutmj

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide remote installations of new software and upgrades, • Provide remote installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR djx7IB0qxP

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Short Term Housing Program: CAMBA’s Short Term Housing Program (STHP) provides 35 units of congregate and transitional housing to PLWHA who are homeless or at serious risk of homelessness. There are 7 clients residing at CAMBA’s congregate facility located at 27 Winthrop Street and 28 clients living in community apartments (15 families and 13 singles). Program staff will ensure that all apartments are in close proximity to public transportation and accessible to other amenities such as health care, shopping, laundry, and other necessary services. STHP housing program provides a model of service that addresses the interrelated problems of HIV and homelessness. Through a congregate residence at 27 Winthrop, and the apartments in the community, we provide transitional housing, case management support, and housing readiness training in a supportive environment, which will help clients develop the skills to find and maintain permanent, stable housing. Position: Receptionist Reports To: Program Manager Location: 27 Winthrop Street, Brooklyn, NY What The Receptionist Does: • The Receptionist/Office Manager will be responsible for handling in-coming calls from providers, welcome new clients and connect them with appropriate staff, prepare purchase request for program and office related purchases, maintain an inventory of items purchased, communicate with CAMBA’s purchasing department and vendors to monitor delivery, etc. In addition, this staff will be responsible for scheduling Residential Aides and/or Security Guards to maintain 24 hours coverage in the congregate facility. Could assist with collecting client documents and data entry of client information and services into eSHARE. This includes all demographic information, services provided to clients and Primary Care Status Measures., • Ensure that vacant rooms in congregate have the items necessary to receive new clients., • Complete monthly utility bills., • Take or deliver messages or transfer calls to voicemail when appropriate personnel are unavailable., • Answer questions about organization and provide callers with address, directions, and other information., • Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel., • Monitor visitor access and issues passes when required., • Update appointment calendars., • Receive, sort, and route mail, and maintain and route publications., • Maintain fax and copy machines, assist users, send faxes, and retrieve and route incoming faxes., • Maintain the professional appearance of the receptionist’s area., • Create and print fax cover sheets, memo, correspondence, report, program marketing materials, and other document when necessary., • Perform other clerical duties as needed, such as filing, photocopying, and collating., • Prepare and sort source documents and identify and prepare data to be entered., • Contact preparers of source documents to resolve questions, inconsistencies, or missing data., • Could assist completing rent logs., • Experience working with persons with a histories of homelessness, mental illness, and/or substance abuse., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite., • Bilingual in Spanish (Preferred) Compensation: $44,290 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR NpQuumOGIk

Job DescriptionSalary: Competitive Job Title: Level 2 Help Desk Technician (Hybrid) Location: Stamford, CT (Hybrid Remote & Onsite) Job Type: Full-Time About Us: We are a fast-paced and client-focused Managed Service Provider (MSP) based in Stamford, CT. We support a wide range of businesses with their IT needs, providing exceptional service, reliable solutions, and a security-first mindset. As we continue to grow, were looking for a skilled and motivated Level 2 Help Desk Technician to join our team. Position Summary: As a Level 2 Help Desk Technician, you will be responsible for providing both remote and onsite support to our clients in the Stamford, CT area. Youll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity and customer service. Key Responsibilities: Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues Manage and troubleshoot Microsoft Office 365 environments (including Exchange, Teams, SharePoint) Support and maintain Active Directory, DNS, and Group Policy Perform onsite visits to client locations as needed for installations, troubleshooting, and project work Document work thoroughly in ticketing and knowledge base systems Escalate unresolved issues to higher-level engineers when appropriate Maintain a strong focus on cybersecurity best practices across all client environments Stay up to date with new technologies and participate in ongoing training and certifications Qualifications: 2+ years of experience in a help desk or technical support role, preferably with an MSP Proficient in Microsoft Office 365 administration and support Strong knowledge of Active Directory and DNS Familiarity with remote monitoring and management (RMM) tools and ticketing systems Excellent communication and customer service skills Self-motivated, detail-oriented, and able to manage multiple priorities Must have a valid driver's license, reliable transportation, and be located within commuting distance of Stamford, CT Strong understanding of cybersecurity principles and a commitment to securing client environments Preferred: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, etc. Experience supporting Windows servers, firewalls, and backup solutions Why Join Us? Be part of a close-knit team that values your input and growth Exposure to a broad range of technologies and industries A hybrid work environment with flexibility and autonomy Ongoing professional development and training Competitive compensation and benefits

Job Description IT Support Technician Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: The IT Support Technician serves as a key resource for employees, providing high-quality technical support and ensuring the functionality and efficiency of our IT systems. In this role, you’ll troubleshoot hardware, software, and network issues while delivering a smooth and reliable digital experience for users across all departments. IT Support Technician Responsibilities: • Provide remote and onsite technical assistance for store and office employees., • Monitor and respond quickly and effectively to requests received through the IT helpdesk., • Exhibit end-to-end ownership and provide pro-active status updates., • Ensure prompt response and escalation for all system outages and issues, providing updates to management and end users., • Document technical problems and their resolutions clearly and accurately., • Manage user accounts and permissions (Active Directory, Office 365)., • Assist with internal IT projects and initiatives., • Set up and configure hardware/software for new hires and resolve equipment issues., • Maintain and track IT inventory., • Provide training to users on new technologies and software., • Work on-call and provide other after-hours support based on demand. Required Qualifications: • 2–4 years of relevant IT support experience., • Experience in administrator level access to windows systems (Active directory; Office 365; Windows 10; Windows Server; Linux Server), • PowerShell scripting knowledge preferred., • Familiarity with Linux systems and basic command line operations., • Familiarity with network hardware and command line operations., • High level of proficiency in Microsoft Office 365 applications, • Strong PC and server hardware troubleshooting skills., • Excellent communication and interpersonal skills; able to explain technical concepts to non-technical users., • Reliable, self-motivated, and enthusiastic about supporting a growing organization.

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.