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Job Description The Role… At Soho House a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling. Main Duties… • Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets, • Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service, • Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements, • Proactive in identifying customers' needs and responsive in developing action plan that enhances experience and mitigates risk, • Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential, • Establish targets, KPI's, schedules, policies and procedures, • Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork, • Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations, • Minimum of 5+ years' experience in a similar capacity, • Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments, • POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience, • Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service, • Passionate about food and beverages trends and best practices and local health & safety compliancy regulations, • Ability to manage personnel and meet / exceed financial targets, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$75,000—$90,000 USD

Job Description POSITION OVERVIEW: We are seeking a dynamic and enthusiastic Restaurant Manager to join our team and help to deliver the highest quality of service to our guests. Oversee day-to-day operations within the Front of House Food & Beverage Outlets, Perrine Restaurant and Two E Bar & Lounge. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIES • Manage, coordinate, supervise and direct the Food & Beverage operations, • Monitor effectiveness of workflow & sequence of service during service periods and provide hands-on support when required, • Ability to maintain and execute high quality of product, service and cleanliness standards, • Control and maintain revenue and payroll budgets with cost minded organizational skills, • Candidate must have outstanding devotion to guests and the overall success of the operation, • Manage food, labor, and other controllable expenses and work to meet profit objectives, • Ensure food safety procedures and guest relation policies/procedures are being executed, • Provide constant coaching, counseling, and discipline to employees to ensure their capability to meet the needs of the guest and the organization., • Clever scheduling of employees as per operational needs ensuring strict overtime handling and accuracy in payroll execution, • Responsible for ensuring the availability of resources such as labor, equipment and products, • Complete all administrative tasks and reports, • Responsible for all front of the house service, to include daily operations, interdepartmental communication, and training of staff, • Promote a positive and respectful work environment, • Ability to multitask and work in fast paced and diverse environment., • Strong computer skills necessary, including Microsoft Office Suite, POS – InfoGenesis, Opera, OpenTable, and ADP payroll system, • This position calls for the ability to work flexible hours, including AM/PM/Late night/Weekends, • Candidate must have a minimum of 2 years management experience in Food & Beverage and/or a luxury restaurant, • Previous experience in a union environment is preferred, • This position requires exceptional verbal/written communication abilities, • Full knowledge of Food, Wine, Inventory Management, and Food & Beverage cost maintenance is a must, • Must have the ability to oversee luxury property operations including training and maintaining luxury products and standards, • Candidate must be a self-starter and have the propensity to achieve business goals, • Strong people and organizational skills are required, • Requires the ability to oversee day to day operations in a hands-on management style while adhering to labor guidelines PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: • Ability to stand, walk, and move around for extended periods of time, • Ability to work in varying temperatures, including hot and cold environments Must be available to work nights and weekends and have transportation to and from work

Support strategic thinking and planning efforts.Develop presentations, storyboards, and materials.Conduct market research and competitive assessments.Partner with internal teams for commercialization strategies.Synthesize insights and data into clear recommendations.Contribute to strategic and opera

Job DescriptionJob description Housekeeping Manager - Luxury Hotel Experience Required We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating luxurious experiences. As an integral part of the Housekeeping Leadership Team, a Housekeeping Manager will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description * Interpret, administer, and promote all departmental policies, procedures, and established standards. * Monitor all the daily operations of the housekeeping service department, including the cleanliness of all guest rooms and public areas daily * Communicates with different departments to ensure that Housekeeping services and activities are properly planned. * Coordinates the services and operations of Housekeeping and Laundry with those of other departments. * Focus on day-to-day direction of the department including implementing projects and improvements * Coordinates and supervises guest room transfers, as well as responding to resident requests in a timely and policy-compliant manner. * Processes payables in a timely and efficient manner in accordance with policies and procedures. * Inspects storage rooms, utility closets, and janitorial closets on a regular basis for upkeep and supply control. * All Housekeeping supplies and equipment are requisitioned, and proper inventory levels are maintained to maintain housekeeping operations. * Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office * Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed * Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office * Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed * Ensure daily work assignments, payroll, reporting is completed accurately and timely. * Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. * Conduct pre-shift meetings * Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms * Make recommendations and follow through on disciplinary action for assigned staff * Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. * Provide exceptional guest service for all requests by responding in a timely manner * Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee * Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards * Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies * Monitor out-of-order, out-of-service, discrepant, and showrooms daily * Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. * Participate in department meetings and quality check inspections * Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements * High school diploma or equivalent * Minimum of 5 years experience in full-service hotels and full understanding of housekeeping overall department functions * Local candidates only * U.S. Citizenship/Work Authorization required * Five (5) years of supervisory experience * Proven ability to effectively lead and manage the overall operation of the department budget and be able to control operating expenses, you must have intermediate to advanced knowledge of financial concepts, budgeting, and other accounting operations * Be able to lift 50 pounds without restrictions * Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service * Knowledge of operational controls, budgeting, forecasting, and scheduling * Strong oral and written communication skills * Ability to train and develop team members * Excellent organizational skills. * Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor * Working knowledge of Time & Attendance software * Spanish speaking preferred, other languages very helpful Job Type: Full-time Schedule: * 10 hour shift Work Location: In person Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job DescriptionJob description Housekeeping Supervisor We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experiences that make people’ lives better! As an integral part of the Housekeeping Leadership Team, a Housekeeping Supervisor will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description * Interpret, administer, and promote all departmental policies, procedures, and established standards. * Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. * Monitor & follow-up on work orders and submit them to Engineering according to hotel procedures * Conduct pre-shift meetings * Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms * Make recommendations and follow through on disciplinary action for assigned staff * Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. * Provide exceptional guest service for all requests by responding in a timely manner * Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee * Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards * Assist in conducting monthly and quarterly Housekeeping department inventories * Assist in maintaining required par level of all linen and guest supplies * Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies * Monitor out-of-order, out-of-service, discrepant, and showrooms daily * Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. * Participate in department meetings and quality check inspections * Make sure floor storage areas and closets are kept in an orderly and clean fashion * Handle/manage all lost and found items according to procedure * Perform other reasonably assigned tasks * Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements * Local candidates only * U.S. Citizenship/Work Authorization required * 2 years of Housekeeping Supervisory experience in a luxury hotel preferred * Be able to lift 50 pounds without restrictions * Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service * Knowledge of operational controls, budgeting, forecasting, and scheduling * Strong oral and written communication skills * Ability to train and develop team members * Excellent organizational skills. * Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor * Working knowledge of Time & Attendance software * Spanish speaking preferred, other languages very helpful * Be able to speak, write and understand the primary language of the workplace * Bi-lingual/Fluency in Spanish very helpful Job Type: Full-time Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job DescriptionJob description Housekeeping Manager - Luxury Hotel Experience Required We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating luxurious experiences. As an integral part of the Housekeeping Leadership Team, a Housekeeping Manager will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description * Interpret, administer, and promote all departmental policies, procedures, and established standards. * Monitor all the daily operations of the housekeeping service department, including the cleanliness of all guest rooms and public areas daily * Communicates with different departments to ensure that Housekeeping services and activities are properly planned. * Coordinates the services and operations of Housekeeping and Laundry with those of other departments. * Focus on day-to-day direction of the department including implementing projects and improvements * Coordinates and supervises guest room transfers, as well as responding to resident requests in a timely and policy-compliant manner. * Processes payables in a timely and efficient manner in accordance with policies and procedures. * Inspects storage rooms, utility closets, and janitorial closets on a regular basis for upkeep and supply control. * All Housekeeping supplies and equipment are requisitioned, and proper inventory levels are maintained to maintain housekeeping operations. * Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office * Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed * Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office * Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed * Ensure daily work assignments, payroll, reporting is completed accurately and timely. * Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. * Conduct pre-shift meetings * Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms * Make recommendations and follow through on disciplinary action for assigned staff * Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. * Provide exceptional guest service for all requests by responding in a timely manner * Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee * Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards * Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies * Monitor out-of-order, out-of-service, discrepant, and showrooms daily * Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. * Participate in department meetings and quality check inspections * Perform administrative duties not limited to payroll review, inventory, etc. * Complete other reasonably assigned duties & tasks * Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements * High school diploma or equivalent * Minimum of 5 years experience in full-service hotels and full understanding of housekeeping overall department functions * Local candidates only * U.S. Citizenship/Work Authorization required * Five (5) years of supervisory experience * Proven ability to effectively lead and manage the overall operation of the department budget and be able to control operating expenses, you must have intermediate to advanced knowledge of financial concepts, budgeting, and other accounting operations * Be able to lift 50 pounds without restrictions * Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service * Knowledge of operational controls, budgeting, forecasting, and scheduling * Strong oral and written communication skills * Ability to train and develop team members * Excellent organizational skills. * Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor * Working knowledge of Time & Attendance software * Spanish speaking preferred, other languages very helpful Job Type: Full-time Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 10 hour shift Ability to commute/relocate: * New York, NY 10018: Reliably commute or planning to relocate before starting work (Required) Experience: * Supervising experience: 5 years (Preferred) * Hotel experience: Luxury - 5 years (Preferred) * Microsoft Office: 1 year (Required) * Google Suite * PMS systems: Opera - Knowcross - Alice and InFor * Housekeeping management: 5 years (Preferred) Work Location: In person Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Minimum of 6 months of experience as a prep cook or line cook. Delaware North’s Patina Group is hiring a full-time Line Cook to join our team at the Met Opera Grand Tier in New York, New York. As a Line Cook, you will be responsible for preparing dishes according to recipes and the chef’

Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Process accurate billing and payments, ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed., • Handle challenging situations and resolve guest complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences., • Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information., • Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy., • Run daily reports while maintaining and completing daily task list., • Adhering to hotel policies, procedures, and standards, including data privacy and security., • Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected., • Perform Switchboard duties, other administrative duties and direct calls as needed., • Participate in any training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team.KNOWLEDGE, EXPIERENCE AND SKILLS, • A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required., • Experience with Opera preferred., • Knowledge of the city, particularly tourist attractions., • Professional demeanor, strong ethical standards, and the ability to maintain confidential information., • Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems., • Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the, • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling, • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity.PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced, • environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 30 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H

Position Overview The Hotel Engineering Coordinator serves as a central support role ensuring seamless day-to-day operations across all hotel divisions, including Housekeeping, Engineering, Front Office, and Guest Services. This position plays a critical part in the rollout and ongoing management of Casa Cipriani’s new hotel operations platform designed to automate service tasks, track guest requests, coordinate maintenance, and enhance communication between teams. The Coordinator helps bridge operational departments, ensuring technology, service, and efficiency align with Casa Cipriani’s standards of Culture, Authenticity, Simplicity, and Elegance. Key Responsibilities System Implementation & Management • Assist in the launch, configuration, and continuous optimization of the hotel’s new operations system (e.g., HotSOS or equivalent platform)., • Coordinate system training sessions and ensure departmental adoption across Housekeeping, Maintenance, and Guest Services., • Monitor service orders, work orders, and preventive maintenance schedules to ensure timely and accurate completion., • Track and analyze system data to identify efficiency opportunities and recurring service issues. Guest Service & Communication Coordination • Manage guest service requests in real time, ensuring prompt follow-up and interdepartmental communication., • Maintain accurate records of guest preferences and service history within tracking system to personalize future stays., • Support Front Office and Guest Relations teams in monitoring arrivals, VIP requests, and room readiness. Housekeeping & Maintenance Support • Oversee daily room status updates and coordinate housekeeping priorities with maintenance needs., • Log and follow up on all Out-of-Order (OOO) and Out-of-Service (OOS) room statuses, ensuring rapid turnaround., • Liaise with Engineering to manage preventive maintenance schedules and track completion. Operational Projects & Administrative Support • Support department heads (Rooms, Housekeeping, Engineering) with project coordination, vendor communication, and reporting., • Maintain key audit logs, supply inventory records, and recurring operational checklists., • Assist with project timelines and reporting for ongoing property upgrades and maintenance cycles. Cross-Departmental Collaboration • Serve as the communication hub between operational departments to ensure information flows accurately and efficiently., • Participate in regular leadership and service excellence meetings to share insights and process improvements., • Support special initiatives led by HR and Operations related to training, sustainability, and guest experience innovation. Qualifications & Skills • 2+ years of experience in luxury hotel operations, preferably within Rooms, Housekeeping, or Engineering., • Proficiency in property management and service coordination platforms (e.g., HotSOS, Opera Cloud, SevenRooms, PeopleVine)., • Strong analytical, organizational, and communication skills., • Demonstrated ability to manage multiple priorities in a fast-paced, service-driven environment., • A proactive, tech-savvy mindset with attention to detail and a commitment to hospitality excellence. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • 8 hour shift, • Day shift, • Holidays, • Night shift

POSITION PURPOSE: Casa Cipriani is a prestigious private members club and hotel, renowned for its impeccable service, elegant design, and timeless sophistication. Our commitment to providing unparalleled hospitality experiences to our members and guests is rooted in our heritage and passion for excellence. Joining Casa Cipriani means becoming part of a community dedicated to setting new standards in luxury and personal service. We are seeking a detail-oriented and hospitality-driven individual to join our Guest Relations team as a Guest Service Agent. This role plays a key part in delivering a seamless and personalized experience for our members and hotel guests. The Guest Service Agent will manage guest itineraries, VIP preferences, transportation coordination, and personalized services through tools such as Alliants and Opera, ensuring each stay is tailored and memorable. ESSENTIAL FUNCTIONS AND DUTIES: • Organize and maintain comprehensive guest itineraries using Alliants CRM system., • Perform daily arrival printouts and ensure accurate preparation for all next-day arrivals., • Reconfirm all next-day activities with vendors to guarantee guest services are secured., • Coordinate house car usage, external transportation, and monitor daily usage logs., • Track and report on house car usage daily, with monthly recap reporting., • Manage daily posting of guest-related charges in Opera PMS., • Verify and reconcile weekly invoices from vendors and service partners., • Maintain timely communication and follow-up on guest emails and concierge requests., • Source, vet, and coordinate with vendors for personalized guest services and experiences., • Oversee guest shipments and deliveries, ensuring secure handling and efficient coordination., • Ensure all Alliants guest tracking data is updated, accurate, and current., • Add and review all Opera notes to reflect guest preferences and important details., • Coordinate and attend weekly VIP arrival meetings and prepare VIP arrival lists., • Deliver personalized experiences through guest profile management and preference tracking., • Ensure guest profiles are complete and updated for future visits, including individual profile data., • Organize daily preparation lists for next-day arrivals and any special requests., • Handle and manage riders, including VIP requests and entertainment setups., • Maintain high attention to personalized recognition of repeat and high-value guests., • Collaborate across departments to ensure consistent, elevated guest experiences., • Perform other tasks and duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS: • Bachelor’s degree in Hospitality or related field preferred., • Minimum of 2 years of experience in luxury hospitality, front desk, guest relations, or concierge services., • Proficiency in guest service platforms including Opera PMS, Alliants, and Microsoft Office Suite., • Excellent verbal and written communication skills, with a guest-first mindset., • Strong organizational skills and attention to detail; ability to multitask and prioritize effectively., • Confidence in handling confidential guest information with discretion and professionalism., • A proactive, solutions-driven approach with the ability to work both independently and as part of a team., • Flexibility to work evenings, weekends, holidays, and extended shifts as required. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to remain in a stationary position for extended periods., • Capable of walking, standing, and navigating the property throughout the shift., • Lift, carry, and transport items weighing up to 30 pounds as needed., • Perform repetitive motions and handle physical activity associated with guest service roles., • Adhere to all health, safety, and ergonomic protocols. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Job Description Area Sales Coordinator SUMMARY: Support and assist the Sales Departments at assigned hotels with the management and maintenance of corporate accounts, group business, and meeting facilities. This role is responsible for delivering a high level of customer service and operational support to both external clients and internal partners. The position also serves as a key liaison between the Sales Department and other hotel departments across both properties. Locations: Garner Hotel- Totowa, NJ Garner Hotel- North Bergen, NJ RESPONSIBILITIES: -Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Deliver clear and concise communiqué that is representative of M&R via all avenues of communication. • Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail., • Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO’s, billing details, and other integral administrative aspects of the booking or execution of groups and events)., • Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group., • As needed, gain knowledge of hotel’s food and beverage products, pricing, presentation, and learn about both hotels’ function space, audio visual, and any other details related to group and event success., • Learn and use digital sales systems and conceptual sales processes (i.e. Delphi and Opera PMS, and understand both hotels’ sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties., • Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position., • Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals., • Monitor commissions and provide monthly report to accounting., • Create and manage Company and Travel Agent profiles on the property management system., • Review sales contracts as well as other important information, i.e., room block, cutoff date, special concessions, and attrition clauses and validate. Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues., • Produce and distribute Group/Meeting resumes two weeks prior to first day of group arrival and communicate any changes and updated information to hotel departments., • Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5% variance., • Perform other duties as assigned by Management at both properties, of which employee is capable of performing., • Sends hotel information to guests that inquire about the property. Works with clients to functions. Sends group room contracts to clients in a timely manner (within 8 hours of call) and follows up to ensure that they are returned to the hotel on-time. KNOWLEDGE, SKILLS AND ABILITIES: • Ability to communicate effectively verbally and in writing, • Excellent listening and problem-solving skills, • Ability to exceed expectations of guests and team members, • Negotiating Skills, • Strong computer skills, • Must have flexible work hours, • Sales Focus, • Written Communications, • Approachability, • Time Management, • Integrity/Trust, • Functional Technical, • Knowledge of hotels and competitive markets, • Ensure that guest satisfaction is consistently obtained and maintained

Job DescriptionRate of Pay - $2,038 per week per CBA. Primary Responsibilities • Installation, repair, replacement, and maintenance of electrical systems. Install electrical wiring, fixtures and equipment as part of the building infrastructure as well as its associated machinery and lighting systems., • Maintenance. Perform routine maintenance on electrical systems to ensure optimal performance and safety., • Troubleshooting. Diagnose and repair electrical issues. Ensureappropriate response to operational emergencies and other unforeseen circumstances., • Compliance. Ensure that all electrical work complies with local (NYC) and national safety codes and regulations., • Inspections. Conduct inspections of electrical equipment and its components. Maintain records and prepare reports, • Responding to emergency situations and environmental compliance emergencies Skills and Qualifications, • Education. A high school diploma equivalent with completion of an apprenticeship program or vocational training in electrical technology., • Licensing. Special Electrician License NYC DOB, • Technical Skills. Proficiency in reading blueprints and technical diagrams, as well as knowledge of electrical systems and safety protocols., • Problem-Solving: Strong critical thinking and problem-solving skills to effectively address electrical issues., • Physical Fitness. Ability to perform physically demanding tasks, including lifting heavy equipment and working in confined spaces., • Experience and expertise. Candidates must have a minimum of 5 years of experience working in live Stage Theatre. Opera experience is desirable Required Certification

Job Description As directed, Manages all payables, invoicing, credits, payroll, new vendor set-up, and general administrative duties for the merchandising office. Coordinates with the Director Merchandising Manager, Store and Operations Managers, and Accounting as directed to ensure efficient and profitable retail operation. Primary Responsibilities Purchasing, Accounts Payable and Receivable • Provides weekly reports utilizing Celerant, Data Warehouse, FedEx, and others, • Manages all retail invoicing payables digitally, • Maintains up-to-date record of expenses against budget, • Enters and reconciles invoices in Celerant POS system, • Provides batch to Accounting/Finance to ensure timely payment, • Issues charge backs for incorrect shipments, • Runs end of month unpaid invoices report (received by not matched), • Communicates with vendors as needed, • Generates invoices for signings, events, and promotional displays and coordinates with Finance regarding payment, • Updates costs and verifies discrepancies in receiving along with working with vendors to resolve., • Monitors inbound shipping costs, • Reports Monthly consignment sales to vendors, • Reports monthly all vendor consignment sales, • Maintains up to date financial contact data including passwords and usernames for banking, FedEx, USPS, PayPal, Celerant, and other accounting and financial vendors and websites Other duties • Enters payroll data weekly along with tracking all staff PTO and sick time, • Manages Expense Tracking Report by department codes, • Creates weekly sales report for GM and Finance department, • Processes expense reports, • Documents deposits and chargebacks, • Documents merchandise credits, RTVs, etc., • Provides GL codes and receipt backup for monthly department credit card expenses, • Weekly reconciliation of credit card tenders with bank transactions; resolve discrepancies in consultation with store manager, finance dept, and bank, • Reviews and reports on supply budget expenditures and other line items as needed, • Manages Amex monthly statements in Concur System, • Liaises with Finance Dept, • Prepares store credit report and other reports as needed, • Additional duties as assigned Skills and Qualifications • B.A. degree, • Three years’ prior office experience, • Proactive problem solver, • Interest in the arts, specifically opera, • Strong computer skills including Word, Outlook, Excel, Power Point and the Internet as well as digital photography, HTML, Photoshop, online audio and video, • E-commerce knowledge and website content management experience along with strong attention to detail and accuracy. Must have excellent English skills pertaining to grammar, spelling, and structure to provide consistency in copy, format, and tone. Physical Demands • Highly energetic person with a positive attitude, able to work well under pressure and tight deadlines, creative and resourceful in achieving results in a fast paced environment., • Exceptional organizational and interpersonal capabilities and good written and oral communication skills., • Must be able to work in office 3-5 days a week. $25 - $25 an hour The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws. Company DescriptionThe Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers from around the world.The Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers from around the world.

Eucon Americas LLC is part of Infopro Digital and operates as a fast‑growing, technology‑driven business focused on delivering innovative data, software and analytics solutions. As part of our continued growth across the Americas, we are seeking a DevOps Engineer to support and enhance the opera

Chinese Tuxedo is an award-winning contemporary Chinese restaurant located within a 19th Century opera house on Manhattan’s Chinatown historic Doyers St. Tuxedo Hospitality is a New York City based hospitality group, establishing its mark on NYC in 2016 with the opening of Chinese Tuxedo in th

The Maitre D’ serves as the first point of contact for guests and plays a critical role in setting the tone for the dining experience at The Twenty Two New York. The Maitre D’ works closely with management and the front-of-house team to ensure seamless opera

The Delivery Operations Systems Administrator is responsible for the configuration, administration, and continuous optimization of the Workfront platform as the organization’s primary project execution tool. Ensures Workfront data integrity, process alignment, and compliance with PMO and opera

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Reporting to the Hotel Manager, the Night Hotel Manager’s primary function is to manage the nightly operations of the Hotel. He/she acts as the manager on duty to all Guests and personnel. Furthermore, he/she represents the Hotel Manager during his/her absence overnight. RESPONSIBILITIES: • Provide management cover and operational assistance during the night in the absence of Department Managers in order to ensure seamless delivery of quality service to the standard experienced during the day, • Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotels and Resorts grooming policy, and ensure compliance for all overnight colleagues, • Oversee hotel operations for all operational departments during the overnight, including Front Office, Royal Service, Housekeeping, In-Room-Dining, Culinary, Stewarding, Engineering and Security, • Responsible for the overnight cleaning and maintenance programs, and oversee 3rd party contractors and special projects in collaboration with the Director of Housekeeping, Director of Rooms, Director of Engineering, Director of Food and Beverage., • Perform the duties of the Night Manager two nights per week, and anytime required and carry out the Night Audit function including the provision of systems expertise as laid down by company requirements, • Ensure all internal controls are performed according to company requirements, • Handle walked guests, guest concerns and resolve any problems experienced by guests or visitors in the absence of the relevant managers, • Be fully conversant with all statutory fire, legal, bomb, health and safety procedures and to take control in the event of an emergency, • Follow previously determined “on the day” sales strategy in order to achieve maximum optimum rate, • Ensure the security of the hotel, its guests and visitors through regular checks and patrols throughout the night in conjunction with set procedures, • Act as a point of contact for all guests during their stay, • Recruit, train and develop Night Audit colleagues, • Manage staff schedules, wages, contracts and performance, • Effectively implement and deliver service standards in accordance to stipulated SOP’s, • Through delivery of service initiatives, complete guests satisfaction in front office, • Motivate and ensure colleagues of all departments are is fully updated, • Ensure all guests are treated courteously, • Complaints and problems are resolved and requests for special services are carried out, • Preparation of customer bills, • Use of all systems currently used by each section of front office, • Log all absenteeism and employee lateness, • Complete special projects in a timely manner as required by Director of Front Office, Division Heads, Hotel Manager and Managing Director, • At least 4 years prior Management experience in Front Office and/or Housekeeping, • Previous PMS experience and expert Opera skills required, • Computer literate in Microsoft Window applications required, • University/College degree in a related discipline an asset, • Must possess a professional presentation, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description SINE Digital invites applications and referrals for the position of US Client Director (Theatre). This is a great opportunity for a talented and motivated leader with a demonstrable history of achievement. Candidates from diverse backgrounds are strongly encouraged to apply. The Organization SINE Digital LLC is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. SINE Digital clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court. The Opportunity Essential Responsibilities SINE Digital is seeking a Client Director (Theatre) to lead strategy, revenue growth, and portfolio performance across our Broadway, Off-Broadway, and touring production clients. This is a senior, industry-facing leadership role for someone deeply embedded in the theatre ecosystem. The Director will oversee a portfolio of clients, own revenue and profitability targets, develop senior client relationships, and drive both strategic excellence and operational rigor across your accounts. Strategic Client Leadership Reporting to the Managing Director (US), the Client Director will: • Own and shape integrated marketing strategy across a portfolio of Broadway, Off-Broadway, and touring productions., • Act as senior strategic advisor to producers, general managers, and theatre partners, • Ensure media, SEO, AI Discovery, CRM, Data & Insights, and creative strategies align with client business goals and revenue objectives, • Empower Account Directors/Managers to lead day-to-day client management while maintaining executive oversight and accountability. Portfolio Revenue & Profitability • Own revenue targets and margin performance across your client portfolio, • Forecast revenue, manage scope, and ensure profitable account growth, • Oversee resource allocation in partnership with department leads to align staffing with portfolio needs, • Identify upsell and cross-sell opportunities that strengthen long-term partnerships. New Business & Industry Growth • Leverage existing Broadway and theatre relationships to generate new opportunities. • Identify prospective partnerships and collaborate with the new business team to pitch and close new clients, • Represent SINE Digital at industry events, opening nights, and theatre partner engagements, • Expand SINE’s penetration within the theatre market through strategic relationship building. Team Leadership & Operational Excellence • Manage and mentor three direct reports within Client Services, • Elevate the strategic capabilities of the team while fostering accountability and ownership, • Continuously evaluate and improve workflow, communication, and process efficiency, • Influence hiring decisions and support the development of a high-performing client services team. Cross Functional Influence • Collaborate closely with Media, CRM, Data & Insights, and SEO teams to ensure integrated execution. • Advocate for client needs while balancing internal priorities and performance standards. • Serve as a leadership voice in shaping department-wide best practices and strategic direction. Requirements The Ideal Candidate The ideal candidate is a strategic and commercially minded leader who combines deep digital marketing knowledge with exceptional relationship-building and leadership skills. They’ll be confident working with senior stakeholders, comfortable managing complexity, and passionate about driving results for both clients and the agency. • 10+ years of experience, preferably within the theatre industry, • Prior agency experience is strongly preferred, • Deep understanding of Broadway, Off-Broadway, and touring production marketing dynamics, • Existing senior-level relationships within the theatre ecosystem, • Proven track record of owning revenue targets and driving portfolio profitability, • Confident in leading executive-level conversations and navigating complex stakeholder environments, • Strong operational mindset with the ability to improve processes while maintaining creative agility, • Collaborative leader who empowers teams while maintaining high standards of accountability, • Deep experience unpacking digital strategies/activations across Meta (Facebook/Instagram), TikTok, Google Ads, DV360, paid social, programmatic, • Familiarity with ticketing platforms (AudienceView, Telecharge, Nliven, etc.), live event promotion, and analytics (Google Analytics, etc.), • Decisive and composed under pressure, able to balance short-term demands with long-term vision. LOCATION & EXPECTATIONS • NYC-based (Times Square office): In-office: Tuesday, Wednesday, Thursday / Remote: Monday & Friday, • A competitive salary between $125,000 - $150,000, commensurate with experience, • 24 days PTO per calendar year, which will increase with length of service at one additional day per year, capped at 3 days, (plus extra time off over the Christmas/holiday period), • Access to 401(k) Retirement Plan, • Access to Company subsidized healthcare and dental care, • Working from home equipment allowance, • An abundance of free tickets to live events, • Structured personal development, a customized training program and opportunities to attend industry conferences. Application Process SINE Digital is committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. They believe that diverse perspectives and lived experiences are key to driving innovation, and we’re proud to be an equal opportunity employer. Inclusion is more than a policy, it’s part of the culture. They welcome talent from all backgrounds, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other characteristic. Candidates requiring any adjustments or support during the recruitment process are invited to say so. SINE Digital wants candidates to have what they need to show up as their best selves. SINE Digital has partnered with Sweibel Arts to identify the exceptional individual who will fill this role. Visit SweibelArts.com for more information. Candidates are invited to submit an expression of interest—typically a cover letter and resume via the application link. A review of prospective candidates will begin immediately and continue until the position is filled. Candidates of interest will be contacted. We regret that we’re unable to follow up with every candidate. No phone calls, please. To learn more about SINE, please visit SINE Digital.

Job DescriptionJob Description: The role will be responsible for various operational requirements surrounding hedge fund regulatory compliance reporting. This includes, but is not limited to, SEC Form PF, CFTC Form CPO-PQR, EU Investment Fund Reporting (AIFMD) and OPERA reporting. The role will also include certain aspects of management reporting, client interactions, regulatory research, presentations and special projects.Responsibilities: Operational • Review & prepare accurate and complete Regulatory Reporting filings and ensure all filings are filed within the prescribed deadlines, • Liaise with other operations teams within Client X including Middle Office, Fund Accounting and Investor Services, • Resolve issues and take on special projects or tasks as assigned, • Assist with the firm’s implementation of its regulatory service offerings, including systems integration with a third party provider, • Be responsible for ensuring any software development is scheduled, tested and deployed as it relates to the regulatory compliance service offering, • Assist in client communications alerting clients of any updates or changes to regulations or any new regulatory service offerings, • Ensure that client requests for service changes or enhancements are managed appropriately Required Competencies:, • 2 to 4 years of experience as an auditor in the alternative investments space at a national accounting firm, • Computer skills including high degree of Microsoft Excel experience regarding data management, efficiencies and controls, • Financial Product experience (understanding of financial theory and operations for a variety of cash and derivative instruments), • Organization skills/ ability to manage multiple assignments and competing priorities, • Notable oral and written communication skills, • System Testing experience and documentation of system process (i.e., flowcharts)

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. Responsibilities • Always treat guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Supervises the Front Office Department – Lobby Hosts., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Maximizes room sales, room revenue and profit., • Delivers outstanding service and creates memorable experiences., • Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins., • Embraces and effectively lives Arlo Hotels values and culture., • Assigns, coordinates, and supervises work activities of Lobby Hosts., • Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands., • Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed., • Conducts performance reviews with reporting team members., • Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff., • Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews., • Manages same day rooms inventory and rate yielding. Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Hospitality Diploma or Degree preferred., • Minimum 2 – 3 years in a management position., • Hospitality or customer service., • Medical, Dental, Vision, • 401K - after one year

Job Description ORGANIZATION SUMMARY: The internationally renowned Mark Morris Dance Group (MMDG) has received "highest praise for their technical aplomb, their musicality, and their sheer human authenticity." (Bloomberg News). Founded in 1980, the Dance Group performs the repertory of choreographer Mark Morris, hailed as the "the most successful and influential choreographer alive, and indisputably the most musical" (The New York Times), whose work is acclaimed for its ingenuity, musicality, wit, and humanity. Live music and community engagement are vital components of the Dance Group. It has toured with its own musicians, the MMDG Music Ensemble, since 1996, and regularly collaborates with orchestras and opera companies around the world. In addition to 12 full-time dancers, the organization currently employs approximately 200 full-time, part-time and seasonal employees. In the heart of the Brooklyn Cultural District, the Mark Morris Dance Center, founded in 2001, is the hub of dance and music education in Brooklyn. The nine-studio building provides affordable classes in multiple genres for people of all ages, levels, with and without disabilities, accompanied by live music. The studios, a performance space, a Wellness Center, and ancillary spaces are all available to the community and to nonprofit organizations at subsidized rates. MMDG's Community Education Programs partner with public and private schools and community centers to provide customized classes. MMDG also offers customized dance workshops for persons with Parkinson's disease. MMDG programs in NYC and worldwide engage over 100,000 people annually. Propelled by core values of community, access, excellence, and creativity, MMDG is committed to ongoing equity, diversity, and inclusion work to ensure its programs are welcoming and accessible to all. The Mark Morris Dance Group is seeking a Director of Marketing and Communications to strategically advance our visibility, reputation, and audience engagement. The Director is responsible for promoting the Mark Morris Dance Group's performing company, Dance Center, Dance for PD, school, and community programs. This position will play an integral role in ensuring the organization's brand is effectively communicated to diverse audiences, including ticket buyers, donors, students, community members, press, presenters and other industry professionals. As a member of the senior leadership team, the Director collaborates closely with the Executive Director, Chief Financial Officer and Director of Development to align marketing efforts with institutional goals. The Director will also lead external communications, represent the organization publicly, and play a key role in driving messaging for major initiatives. Reporting to the Executive Director, this role manages branding, content strategy, digital and print communications, advertising, public relations, and audience development initiatives. This role oversees a team of three to four staff members, including a Marketing Manager, Creative Content; Marketing and Digital Engagement Associate; Dancer Social Media Liaison and external consultants. Key responsibilities include but are not limited to: Strategy and Leadership • Develop and implement a comprehensive marketing and communications strategy to enhance local, national, and global awareness of the organization's mission and programs., • Communicate regularly with the Executive Director and department heads to align marketing strategies with institutional priorities., • Collaborate closely with the Development Department leveraging marketing strategies to design and execute integrated campaigns that build and diversify the organization's base of support, strengthen donor relationships, and drive philanthropic engagement., • Lead and mentor a high-performing marketing team, providing strategic direction, professional development, and performance management., • Promote a culture of collaboration, innovation, and creative thinking, encouraging the team to experiment with new strategies to stay motivated and bring fresh ideas to the table., • Oversee and manage the marketing budget, effectively allocating resources to achieve marketing goals within budget., • Drive audience development, engagement, and revenue growth by creating and managing marketing campaigns for performances, education programs, and community engagement initiatives., • Develop and execute strategies to support the recruitment and retention of students across all education programs., • Partner with the Development Department to enhance audience engagement through targeted email automation, segmentation, and personalized donor journeys that drive sustained support and increased giving., • Support Artistic department and booking representative in the active promotion of the Mark Morris Dance Group and Music Ensemble to presenters, venues, and festivals, leveraging marketing materials, media campaigns, and strategic partnerships to expand performance opportunities., • Manage all marketing efforts, including digital and social media advertising, SEO, and email marketing., • Lead brand management efforts, ensuring consistent messaging and visual identity across all digital and print communications., • Develop and implement comprehensive social media strategies to drive engagement, visibility, and community connections, including influencer and partner collaborations., • Oversee content creation and media production, collaborating with designers, photographers, videographers, and copywriters to develop compelling storytelling materials., • Leverage marketing and development automation tools to streamline campaigns and enhance personalization at scale., • Create and execute inclusive, culturally responsive, and accessible marketing strategies to engage a diverse audience., • Track, analyze, and report on campaign performance; use data-driven insights to optimize strategies and improve outcomes., • Implement testing frameworks (A/B testing and multivariate analysis) to continuously refine campaign strategies and ensure marketing initiatives deliver optimal results., • Collaborate with cross functional teams—including IT, operations, and program leads—to ensure marketing technology and initiatives are fully integrated and support overall organizational objectives., • Monitor industry trends in arts and culture to ensure the organization's offerings remain relevant, competitive, and community focused., • Conduct surveys and gather feedback from constituents to evaluate and enhance programming, ensuring offerings meet community needs and align with organizational goals., • Develop strong relationships with press and external partners to maximize coverage and visibility., • 8-10 years of marketing experience, preferably in the cultural or performing arts sector., • Proven expertise in branding, digital marketing, audience development, and content strategy., • Strong background in campaign management, media relations, and storytelling., • Experience with Salesforce (or other) CRM systems, Marketing Cloud Account Engagement, email marketing platforms, Google Analytics and other digital metrics platforms, and SEO., • Demonstrated ability to leverage data and analytics tools to measure campaign performance and inform strategy., • Are an Outstanding Leader – You have an inspiring creative vision and see obstacles as opportunities. Once you have a goal in sight, you are dedicated in your pursuit. You thrive on continued learning and professional development., • Have Launched New Programs and Initiatives – You know the ins and outs of audience/customer-base segmentation and development. You have a track record of significantly growing fans or customers., • Have a Strong Aesthetic Sensibility – You have a great eye for design and understand how to support and interpret the artistic director's aesthetic and vision., • Are an Extraordinary Project Manager – You are incredibly organized and can manage multiple initiatives, keeping the larger group on track to meet deadlines. We offer a comprehensive benefits package including: • Paid vacation, sick/personal leave, holidays and bonus days, • Employee Health and Life insurance covered 100%, Flexible Spending Plan, Voluntary vision and dental coverage, Pre-tax commuter benefit, 403(b) retirement plan, • Access to special events and MMDG performances (when available), • Access to free and discounted classes at the Dance Center and online NY Pay Transparency Range Rate$90,000—$115,000 USD EEO STATEMENT: We are an Equal Opportunity Employer committed to a diverse workforce and do not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status. It is the policy of MMDG to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA). MMDG does not discriminate against any qualified employees or job applicants with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. MMDG makes reasonable accommodation wherever necessary for all employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made do not require significant difficulty or expense.

Job DescriptionOverview We’re building a dedicated marketing team for a major sports-based attraction. This role is a full-time position within our company, embedded day-to-day with one client and fully focused on launching and growing their business. This is not a traditional agency role. You will be deeply integrated into the client’s team, supporting the Account Lead in running the day-to-day marketing operation and ensuring nothing slips. The Opportunity You’ll play a key role in launching a new sports attraction and helping build the systems and processes that support it. This includes initial launch, ongoing operations, and future expansions including touring experiences and additional installations. Requirements What You’ll Own You are responsible for keeping the marketing engine running smoothly, ensuring ideas turn into execution quickly and efficiently. • Support the Account Lead in managing day-to-day marketing operations, • Own timelines, deliverables, and cross-functional coordination across creative, media, and production, • Keep projects moving, proactively identifying risks, gaps, and next steps before they become issues, • Act as the central point of communication across internal teams, client stakeholders, and external partners, • Manage workflows and ensure all work is delivered on time and at a high standard, • Track campaign execution across channels and ensure alignment with overall strategy, • Assist in preparing materials for key moments including launches, on-sales, and campaign rollouts, • Maintain organization across calendars, deliverables, and priorities in a fast-moving environment, • Support performance tracking and reporting, helping surface insights and next steps How This Role Works • You are a full-time employee of our company, dedicated to a single client, • You will be embedded within the client’s day-to-day operations, • You will not juggle multiple accounts or follow a traditional agency structure, • You are expected to take ownership of execution, not wait for direction What We’re Looking For • Experience in account management, project management, or marketing operations, • Highly organized with strong attention to detail and follow-through, • Ability to manage multiple moving pieces without losing track of priorities, • Strong communicator who keeps teams aligned and informed, • Comfortable working in a fast-paced, build-as-you-go environment We offer a competitive base salary and a range of benefits and perks: • Salary: $75,000 per year, • Health care plan (medical, dental, and vision), • Retirement plan with employer match, • Life and disability insurance, • Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays, • Paid family leave, • Cold brew coffee, snacks and fresh fruit, • Wellness resources, • Special access to New York City’s arts and entertainment scene We have been honored for our commitment to our team with workplace awards from Crain’s, Best Companies Group, Cynopsis, Digiday, and Fortune. Our Company We are Situation, a digital-first agency that builds and drives passionate communities to meaningful action. We partner with live experience-based brands like WICKED on Broadway, MJ on Broadway, The Metropolitan Opera, and Cirque du Soleil. Situation is part of Situation Group, a digital-first collective of award-winning advertising agencies.

Job DescriptionThe Metropolitan Opera are seeking a motivated and detail-oriented Network Security Administrator to support our cybersecurity operations. This role is ideal for individuals with a minimum of 5 years’ experience in information technology security who are eager to contribute, learn, and grow in a dynamic environment. You will assist in monitoring, maintaining, and improving the organization’s information security posture. Primary Responsibilities * Manage security incident response processes and direct critical incident handling. * Oversee security operations across on-premises and cloud environments, ensuring comprehensive protection. * Lead security governance activities including policy development and security awareness programs. * Assist in managing firewalls, antivirus software, and other security tools. * Perform routine security audits and generate reports for review. * Help with user access reviews and the implementation of access controls. * Establish and oversee the enterprise vulnerability management program. * Document security procedures and assist in maintaining security policies. * Assist in preparing for security assessments, audits, or compliance reviews. * Manage vendor relationships. * Stay informed about the latest threats and industry trends. Skills and Qualifications * Associate’s or bachelor’s degree in computer science, Information Security, or related field (or equivalent experience). * Understanding of IT systems, networking, and cybersecurity concepts. * Familiarity with Windows/Mac operating systems and security principles. * Good communication and problem-solving skills. * Willingness to learn and adapt in a fast-paced environment. Preferred Qualifications (Nice to Have) * Experience with security platforms such as Rapid7, CrowdStrike, Cloudflare, Microsoft 365 (Defender, Purview, Intune), Kandji or Beyond Identity is a plus. * Knowledge of compliance standards such as ISO 27001, NIST, or GDPR. * Certifications such as CompTIA Security+, Network+, or equivalent. Physical Demands * Hybrid Schedule. Must be able to work in office 3-4 days a week. * Will require occasional after-hours work to respond to incidents or perform updates. The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Metropolitan Opera is looking for a dynamic Publicist to join the Press team. The ideal candidate will be a culturally voracious, proactive storyteller with experience placing compelling stories in both print, broadcast, and digital media. The candidate will have a curiosity for and interest in placing stories with non-traditional media such as podcast producers, newsletter writers, and influential voices across social platforms. The Publicist will have deep knowledge and understanding of classical music, along with strong familiarity of media publications in New York, nationally, and internationally, as well as excellent news judgment and storytelling ability. Primary Responsibilities The Publicist will also support the team on Press activations and events. For example, helping promote and manage media days, red carpet events, and content-generating activities. • RELATIONSHIP BUILDING: Build and maintain ongoing working relationships with journalists, critics, producers, and influential figures shaping culture. This person will take on the responsibility of researching and developing new relationships and helping the team identify potential new opportunities., • WRITING: This position will be responsible for writing and approval of all production and some institutional press releases, navigating the drafts through the approval process from first draft to distribution. The Publicist will oversee the press release calendar and liaise with relevant stakeholders to ensure clear, timely communication regarding distribution timelines., • ORGANIZATION: Contribute to the smooth operation of the Met press office, including media monitoring, maintaining an extensive, up-to-date contact database, and ensuring that all press queries are dealt with efficiently and in a timely manner. This position will also manage the Press department’s day-to-day systems including the department’s story tracker and weekly operational schedule and will schedule informational interviews with creative team members and artists for the press team., • PRESS DUTY: Represent the Met at performances to provide media with information and answer questions. Press duty requirements include a minimum of one performance per week, including some weekends throughout the opera season as well as Special Event coverage including but not limited to Opening Night Gala and New Year’s Eve Gala.Skills and Qualifications, • Broad knowledge of classical music is essential; opera knowledge a plus., • Minimum 5 years of public relations, media relations, communications or journalism experience, ideally in a performing arts environment., • Excellent writing and communications skills., • Proven ability to work under pressure to deliver multiple projects as required., • A developed network of media contacts across arts, entertainment and news media.

Job DescriptionHeadquartered in New York City, located in the heart of Midtown Manhattan, our Loews Hotels & Co Home Office teams support our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, sales, development, brand marketing, finance, human resources and information technology. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * This is a bonus eligible position * Competitive health & wellness benefits, 401(K) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Employee Hotel Rates, other discounts, perks and more What We're Looking For: As the IT Audit Manager at Loews Hotels, you'll be at the forefront of our IT-focused audit endeavors, reporting directly to the Vice President, Internal Audit. This role offers an opportunity to lead and manage Sarbanes-Oxley (SOX) compliance audits over IT general controls (ITGCs) and drive operational IT audit processes, ensuring the integrity and security of our technology landscape. Collaborate closely with the VP, Internal Audit to craft annual risk assessments and risk-based audit plans, leveraging your expertise to identify key areas of focus and opportunity. Further, the IT Audit Manager successfully establishes positive working relationships with key internal and external stakeholders at all levels, including Executive and Senior Leadership, Loews Corporation Internal Audit, co-source partners, and external auditors. Who You Are: * A guardian of ethics guided by principles of integrity, honesty, and respect * A continuous learner who is constantly evolving, mastering new skills, and staying updated on industry trends * A relentless communicator, fostering collaboration to support their colleagues and drive collective success * A natural, effective leader who takes initiative, makes decisions, and motivates others * A quick learner who is nimble in adapting to new situations and thrives in a dynamic work environment * Veterans and military spouses are encouraged to apply What You'll Do: * Perform annual risk assessments to develop the annual risk-based audit plan, evaluating the adequacy and operating effectiveness of internal controls by conducting audits of all business units (i.e., corporate/home office, hotel properties, and the shared service center), communicating audit recommendations to remediate audit issues or concerns identified, and providing IT advisory and assurance services to improve internal controls, operations, risk management, and compliance * Provide independent, objective IT assurance and advisory services to assess, evaluate, and validate the design and operating effectiveness of internal controls, while also adding value towards continuous process improvement opportunities within the organization * Lead and manage the planning, fieldwork, and reporting phases of IT compliance audits (including the review of quarterly IT SOX compliance certifications and completion of annual IT SOX compliance audits as required by SOX 302 and SOX 404, respectively) across the organization * Participate in the Annual Audit Risk Assessment and Enterprise Risk Management (ERM) processes, including understanding standard operating procedures and risk management policies, IT security and governance policies, interviewing key internal stakeholders, reviewing control self-assessments (CSAs) completed by hotel management, and analyzing financial data and information, which will help define annual risk-based audit plans * Share input and ideas towards developing audit risk and control matrices, mapping/documenting processes and procedures (e.g., flow charts and walkthrough narratives), and creating/enhancing audit methodologies and strategies * Perform detailed IT audit testing procedures during the fieldwork phase, while maintaining supporting audit workpapers, and thoroughly documenting any audit results and issues identified * Execute integrated audits consisting of financial, operational, IT, and compliance auditing procedures in collaboration with the Audit Manager * Clearly and timely communicate audit results and significant findings to the VP, Internal Audit, business and process owners, and senior management, and effectively advise on audit recommendations and corrective action plans to remediate issues * Assist with drafting formal audit reports and presentations that will be communicated to the Audit Committee, Executive and Senior Leadership team members and all other related key stakeholders * Partner with the IT Security and Governance team to assess and evaluate all IT general controls (ITGCs), as well as to complete special projects involving Cyber Security, Data Governance & Classification, Service Organization Controls (SOC) Reviews, System Implementations, Payment Card Industry Data Security Standards (PCI DSS) Compliance, etc. * Collaborate with the IT Business Intelligence team to design data analytics for continuous monitoring and automated audit testing by leveraging available analytical tools and resources * Hire, train, coach, and develop new staff and senior internal auditors, as needed * Co-lead and manage internal and external parties (e.g., co-source partners) to conduct planned audits * Coordinate with external auditors for interim and year-end financial statement audits, as necessary * Attend all required training sessions and meetings * Perform other duties as assigned Your Experience Includes: * Bachelor's in accounting, finance, or IT related field required; Master's degree in referenced fields preferred * A minimum of six years of external or internal audit experience with working knowledge of and skill in applying Generally Accepted Accounting Principles (GAAP), Generally Accepted Auditing Standards (GAAS), Institute of Internal Auditors (IIA) Standards, SOX Compliance Requirements, Cyber Security Framework Standards (e.g., National Institute of Standards Technology - NIST), PCI DSS, etc. * Extensive understanding of internal controls and risks with the ability to recognize significant control issues and risk exposure across the organization * Experience assessing IT risks (including SOX), and evaluating the adequacy, design, and operating effectiveness of ITGCs * Strong understanding of IT security, governance, network, and infrastructure processes and procedures * Familiarity with utilizing data analytics tools to gain full coverage of audit population and automate auditing procedures * Proven track record of successfully managing and leading staff and senior internal auditors to effectively and sufficiently complete audit assignments and timely report on results * Excellent communication skills (verbal and written) in interactions with team members at all levels, including control or business process owners and senior management * Strong interpersonal skills with the ability to effectively develop and maintain positive working relationships cross-functionally with all levels of team members (e.g., Accounting, Finance, Operations, Compliance, Legal, HR, Loews Corporate Internal Audit, etc.) and external parties (e.g., co-source partners and external auditors) * Flexibility to work independently and in a team-oriented environment depending on assignment needs * Combination of Public Accounting (external audit) and Internal Audit experience preferred * IT audit experience at a company within the hospitality, restaurant, and retail industries, preferred * Knowledge of systems and applications such as, Oracle Enterprise Resource Planning (ERP), Workday Human Resources Information System (HRIS), Opera Property Management System (PMS), etc. with the ability to utilize system reports for audit testing and data analytics, preferred * Ability to work a flexible schedule based on business needs * Must be willing and able to travel up to 30% of the time, depending on business needs Who You'll Supervise: * Indirect team members (i.e., senior internal auditors) depending on the projects assigned * External co-source staff auditors, as needed * External co-source staff auditors, as needed Salary range for this position, based on experience, is $116,000.00 to $145,000.00. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job DescriptionThe Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers form around the world, presenting around 200 opera performances each season with an annual budget exceeding $300M. The Director, Media Finance works under the direction of the Controller to supervise the Met’s Media operations. Primary Responsibilities • Oversee financial operations for domestic and international media distribution partners, including invoicing, cash application, and payment reconciliation., • Manage recurring and annual reporting for major broadcast, exhibition, and digital distribution partners., • Lead weekly HD ticket sales reporting and forecasting in partnership with Media and Sales leadership., • Maintain MOoD amortization schedules and oversee HDT accruals, reconciliations, and monthly journal entries., • Serve as business owner for Tessitura financial structures related to media activity, including revenue mapping and system configuration., • Provide financial systems leadership for HDT and Access databases, including uploads, table maintenance, and functional troubleshooting., • Monitor deferred net position and prepare recognition entries tied to premieres and seasonal programming., • Advise on GL corrections and accounting treatment for revenue, payroll, and non-pay transactions., • Support annual audit, financial statements, revenue share accounting, and fiscal year-end and season close processes., • Act as a senior finance advisor to Media and Operations on process design, policy interpretation, and system issues. Skills and Qualifications, • Bachelor’s degree or higher; relevant field preferred., • 5+ years of progressive experience in operational finance, accounting, or revenue systems., • Strong knowledge of revenue recognition, reconciliations, journal entries, and audit support in complex, multi-revenue environments., • Experience owning or leading enterprise financial systems (e.g., Tessitura, ERPs)., • Excellent communication skills and ability to translate technical concepts for non-financial stakeholders., • Advanced Excel proficiency (complex formulas, pivot tables, data analysis).

Job DescriptionOverview We’re building a dedicated marketing team for a major sports-based attraction. This role is a full-time position within our company, embedded day-to-day with one client and fully focused on launching and growing their business. This is not a traditional agency role. You will operate as an extension of the client’s internal team, with real ownership over strategy, creative, and performance. The Opportunity You’ll play a central role in launching a new sports attraction and building the marketing engine that powers it. This includes initial launch, ongoing operations, and future expansions including touring experiences and additional installations. Requirements What You’ll Own You are responsible for building and leading the marketing function, connecting strategy to execution, and ensuring the business hits its goals. • Own the overall marketing strategy, with a clear focus on driving ticket sales and attendance, • Act as the day-to-day marketing lead for the client, guiding priorities and decision-making, • Translate business goals into actionable marketing plans across channels, • Lead integrated campaigns across media, creative, social, partnerships, and CRM, • Partner closely with embedded creative/social lead to ensure strong, cohesive execution, • Identify opportunities to grow the business, from new audiences to new revenue streams, • Manage timelines, budgets, and priorities to keep work moving and aligned to impact, • Analyze performance across channels and continuously optimize toward results, • Lead key moments including launch, on-sale, and major promotional pushes, • Build strong relationships with client stakeholders, operators, and partners How This Role Works • You are a full-time employee of our company, dedicated to a single client, • You will be highly integrated with the client’s team and day-to-day operations, • You will not follow a traditional agency structure or juggle multiple accounts, • Success in this role is measured by business impact, not just output, • You are expected to lead, not wait for direction What We’re Looking For • Experience leading marketing for a live experience, attraction, sports, or entertainment brand, • Strong understanding of how to drive demand and convert interest into ticket sales, • Ability to connect strategy, creative, and media into a single, focused plan, • Comfortable operating in a fast-moving, build-as-you-go environment, • Strong communicator who can influence stakeholders and drive alignment We offer a competitive base salary and a range of benefits and perks: • Salary: $105,000 per year, • Health care plan (medical, dental, and vision), • Retirement plan with employer match, • Life and disability insurance, • Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays, • Paid family leave, • Cold brew coffee, snacks and fresh fruit, • Wellness resources, • Special access to New York City’s arts and entertainment scene We have been honored for our commitment to our team with workplace awards from Crain’s, Best Companies Group, Cynopsis, Digiday, and Fortune. Our Company We are Situation, a digital-first agency that builds and drives passionate communities to meaningful action. We partner with live experience-based brands like WICKED on Broadway, MJ on Broadway, The Metropolitan Opera, and Cirque du Soleil. Situation is part of Situation Group, a digital-first collective of award-winning advertising agencies.

Job Description As directed, Manages all payables, invoicing, credits, payroll, new vendor set-up, and general administrative duties for the merchandising office. Coordinates with the Director Merchandising Manager, Store and Operations Managers, and Accounting as directed to ensure efficient and profitable retail operation. Primary Responsibilities * Purchasing, Accounts Payable and Receivable • Provides weekly reports utilizing Celerant, Data Warehouse, FedEx, and others, • Manages all retail invoicing payables digitally, • Maintains up-to-date record of expenses against budget, • Enters and reconciles invoices in Celerant POS system, • Provides batch to Accounting/Finance to ensure timely payment, • Issues charge backs for incorrect shipments, • Runs end of month unpaid invoices report (received by not matched), • Communicates with vendors as needed, • Generates invoices for signings, events, and promotional displays and coordinates with Finance regarding payment, • Updates costs and verifies discrepancies in receiving along with working with vendors to resolve., • Monitors inbound shipping costs, • Reports Monthly consignment sales to vendors, • Reports monthly all vendor consignment sales, • Enters payroll data weekly along with tracking all staff PTO and sick time, • Manages Expense Tracking Report by department codes, • Creates weekly sales report for GM and Finance department, • Processes expense reports, • Documents deposits and chargebacks, • Documents merchandise credits, RTVs, etc., • Provides GL codes and receipt backup for monthly department credit card expenses, • Weekly reconciliation of credit card tenders with bank transactions; resolve discrepancies in consultation with store manager, finance dept, and bank, • Reviews and reports on supply budget expenditures and other line items as needed, • Manages Amex monthly statements in Concur System, • Liaises with Finance Dept, • Prepares store credit report and other reports as needed, • Additional duties as assignedSkills and Qualifications, • B.A. degree, • Three years’ prior office experience, • Proactive problem solver, • Interest in the arts, specifically opera, • Strong computer skills including Word, Outlook, Excel, Power Point, • Must have excellent English skills pertaining to grammar, spelling, and structure to provide consistency in copy, format, and tone.Physcial Demands, • Highly energetic person with a positive attitude, able to work well under pressure and tight deadlines, creative and resourceful in achieving results in a fast paced environment.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Finance. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Provides leadership, direction, support, training, development, and supervision to the Finance Department and responsible for its day-to-day smooth operation. Responsible for accounting and financial requirements of the hotel and will provide financial support, analysis and advice to the GM and the hotel team to take the business forward. The individual will ensure that procedures in other areas of the hotel comply with Arlo Hotels Financial Policies & Procedures. The individual will work closely and liaise with all other departments, particularly revenue generating and cash handling areas. Salary Range: $150k - $180k/ Annually RESPONSIBILITIES AND AUTHORITIES: • Provide leadership and supports the team in achieving departmental goals and objectives, • Responsible to the Balance Sheet and ensuring it is in line with the company’s policy, • Work with all employees in a professional and courteous manner., • Supervises the daily activities of all accounting team member and ensures team member evaluations are prepared for all direct reports bi-quarterly., • Ensure the work environment is safe, clean and organized., • Build strong relations with other hotel departments and team members, • Monitors time and attendance records of all accounting team member., • Ensures timely dispatch of all reports as indicated on the Reports Schedule., • Supervises the archiving of accounting records. Co-ordinates the disposition of records listing., • Ensures that records are moved to the warehouse when appropriate., • Maintains accurate accounting records and assists in producing financial reports for the hotel., • Ensures that the balance sheet is an accurate reflection of the hotel’s assets and liabilities., • Assist in developing best practices for financial accounting and control procedures., • Oversees in preparing the Annual Plan, including the Operating Budget & Capex Budget., • Financial Reporting and Analysis as requested by the Corporate Office or Ownership., • Monthly and quarterly forecasts., • Manages cash flow and maintains the hotel bank accounts., • Ensures proper use and maintenance of financial IT systems, including adequate, • Analyzing daily revenues and auditing revenue adjustments., • Ensures timely dispatch of all reports., • Ensure that all guest issues/complaints receive prompt action and follow up., • Ensure effective communication between the hotel and the client in regards to billing and collection., • Ensure that operating costs are properly managed by department heads and in line with forecast and projected revenue to protect GOP., • Evaluate monthly production reports and monitors results in relation to goals., • Complete Profit and Loss reviews with all Department Heads, • Maintain a framework of internal controls, which will adequately protect the assets, liabilities, revenue & costs and record in a monthly checklist., • Ensure a regular cycle of forecasting takes place and relevant reports circulated., • Utilize key performance indicators and benchmarking to assist in the performance of the hotel and how it can be improved., • Facilitate regularly scheduled Credit Meeting with management, • Ensure collection of payments due to the hotel. SPECIFIC DUTIES Accounting Functions • Organize and prepare the Annual Operating and Capital Budget, • Adheres to deadlines and reporting requirements from the various stakeholders: Owners, Home Office, and Department Heads, • Reviews, approves and signs the following on a timely basis, ensuring that the correct supporting documentation is attached and immediate remedial action is taken where appropriate:, • Petty Cash vouchers, • Gift Certificate Vouchers, • Accounts Payable reports, • Checks numerical sequence control register, • Prepares the month end Journal Entries, • Co-ordinates internal and external audits. Follows up any issues that are raised, ensures that proper explanations are given when required., • Monitors and follows up Returned Checks promptly and reconciles accordingly Internal Audit Requirements • Journal Entries have all supporting documentation attached to explain the figures thereon or are referenced to where the supporting documentation can be found., • Reviews latest month end, Trial Balance and investigates any material items not covered elsewhere in the Audit Programs, vouching to support documentation. Also, check that all clearance accounts are being “zeroed out” monthly and that no unusual entries appear., • Once per month, reviews all outstanding purchase orders/requests to ensure their validity. Cancels items which are no longer required., • Quarterly audits on all Inventory items, • From time to time conducts “audits” of accounting team member to ensure that jobs are being performed in accordance with company policy. Submits report to Director of Finance, which will be used during the team member’s evaluation process. REQUIREMENTS: • Education/Experience: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying Typical qualifications would be equivalent to:, • University Bachelor’s Degree/Diploma, • 5-8 Years in a Controller / Director of Finance Position, • Previous experience in the Hospitality industry or another accounting role is an asset, • Knowledge of Opera (PMS), Micros (POS), Microsoft Excel, ADP and Oracle Fusion is an asset, • Excellent communication and organizational skills, • Strong interpersonal and problem-solving abilities.

Job Description Situation Group, a global collective of digital-first advertising agencies and an award-winning nonprofit, seeks a Senior Client Finance Coordinator to act as the central hub of financial expertise and the primary source of truth for their assigned client portfolio. What You’ll Do You are responsible for managing the full financial lifecycle of assigned client accounts—moving beyond simple invoice processing to provide holistic financial oversight. You will serve as the primary finance point of contact, ensuring that client budgets are understood and effectively reconciled, while driving process improvements that minimize "always-on" billing and create consistency for our clients and internal teams. By deeply integrating with Account Management teams, you translate SOWs and media plans into precise, predictable billing outputs, effectively serving as the strategic link between financial operations and client-facing business objectives. You take ownership of the financial health of your client set, ensuring all invoicing is accurate, timely, and aligned with real-time budget realities. Our office is located in midtown Manhattan and the Senior Client Finance Coordinator is expected to be in-office four days per week (Monday-Thursday). Responsibilities include, but are not limited to: Financial Planning, Setup & Oversight • Partner with Account Leads to understand client budget structures, translating SOWs and media plans into accurate billing milestones., • Lead client onboarding for finance, including initial setup within our financial systems, and making template recommendations based on specific client needs., • Weekly review of budgets & billing status with Account Leads to ensure questions or concerns are addressed in real-time., • Drive the invoice lifecycle for assigned clients, utilizing deep knowledge of SOWs and media plans to process invoices with autonomy., • Manage the end-of-period (monthly/quarterly) work-in-progress, leading reconciliation meetings to review final production and media invoices, addressing overflow costs and open questions., • Serve as the first responder for client financial questions; proactively escalate or resolve inquiries to minimize friction., • Facilitate weekly standups with client teams to align on budget vs. actuals., • Set up and distribute weekly Open AR reports, driving specific follow-ups with clients and internal stakeholders to resolve outstanding balances., • Support the Director of Finance in training initiatives, including presenting billing processes and fielding Q&As for the wider team., • 3-5 years proven experience in billing, account finance, or agency operations., • Strong understanding of budget structures, media plans, and reconciliation workflows., • Skilled in billing/finance software (e.g., Advantage, Prisma, or similar project accounting systems)., • Excellent verbal and written skills, with the ability to translate complex financial data into actionable insights for non-finance stakeholders., • Exceptional ability to handle competing priorities and fluidly move between high-level analysis and day-to-day tactical execution. We offer a competitive base salary and a range of benefits and perks: • Salary range $60,000 - $75,000 per year, commensurate with experience, • Health care plan (medical, dental and vision), • Retirement plan with employer match, • Life and disability insurance, • Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays, • Paid family leave, • Cold brew coffee, snacks and fresh fruit, • Wellness resources

Job Description The Entertainment Community Fund (formerly The Actors Fund), a nationwide human services organization that helps all professionals in performing arts and entertainment, seeks a Social Work Supervisor to provide clinical and administrative leadership to a team working with HIV and those living with significant medical concerns. The clients of the Entertainment Community Fund are diverse and dynamic professionals including but not limited to musicians, actors, dancers, stage managers, set design, hair and make-up stylists and costume designers working in the entertainment and performing arts. The agency is seeking a clinically oriented Supervisor interested in working with people addressing a range of significant and often life changing health concerns. RESPONSIBILITIES The Supervisor will ensure the delivery of clinical and intensive case management, groups and workshops to HIV Initiative and Disabilities clients, families and significant others adhering to agency policies and procedures. They will assign cases and related responsibilities, provide supervision and coordination of professional development of the team. The Supervisor will provide direct client services to address myriad concerns including but not limited to health issues, financial need, mental health concerns or housing instability. Using a clinical case model, they will develop comprehensive plans to address the presenting concern and collaborate with community resources. They will conduct home and hospital visits when necessary. The Supervisor will be responsible for program and resource development, identifying needs and creating groups and/or workshops that provide support and/ or education to this population. They will have the opportunity to work collaboratively with internal programs, entertainment unions and employers, community partners and resources to address the needs of this community. They will participate in evaluating emergency grant applications for the agency’s emergency financial program. MINIMUM QUALIFICATIONS • Master’s Degree from an accredited School of Social Work, • State Licensure as License Clinical Social Worker, • Minimum of five (5) years post-MSW experience including two (2) years of work experience in providing clinical/case management services to people with HIV/AIDS/chronic health issues as well as providing supervision to direct service providers., • Should consistently convey a sense of empathy with clients and demonstrate solid clinical acumen. They should value the clinical supervisor/ supervisee relationship process and have the willingness and objective of creating a safe and stimulating working environment with supervisee. Uses the individual and group clinical supervision process to reflect, observe and enhance clinical and supervision practice., • Strong advocacy skills, flexibility and good interpersonal skills are required., • Worker will adhere and be compliant with NASW code of ethics. ADDITIONAL REQUIREMENTS • Experience with the entertainment community helpful., • May be required to work an adjusted schedule; evening or weekend hours. ABOUT THIS POSITION This is a full-time salaried position based in the Entertainment Community Fund’s National Headquarters Office in Times Square, New York City The Entertainment Community Fund offers a competitive salary, as well as a comprehensive benefits package, including: choice of multiple health plans, dental plan, voluntary vision, flex and dependent care plans, employer-paid life and long-term disability insurance, supplemental life and disability, 401(k) plan with generous employer match, tuition reimbursement, generous paid time off and Wage Works commuter benefit. TO APPLY Apply online at . A complete application will include a resume, cover letter and salary expectations. ABOUT THE ENTERTAINMENT COMMUNITY FUND The Entertainment Community Fund is a national human services organization that fosters stability and resiliency, and provides a safety net for performing arts and entertainment professionals over their lifespan. Through offices in New York, Los Angeles and Chicago, The Fund serves everyone in film, theatre, television, music, opera, radio and dance with programs including social services and emergency financial assistance, health care and insurance counseling, housing, and secondary employment and training services. For more about the Entertainment Community Fund, please visit: . The Entertainment Community Fund is an Equal Opportunity Employer. Built into the value statement of the Entertainment Community Fund is a commitment to embrace diversity and seek equity, inclusion and dignity for all. We celebrate our differences and strive to cultivate an environment of mutual respect.

Job Description As directed, Manages all payables, invoicing, credits, payroll, new vendor set-up, and general administrative duties for the merchandising office. Coordinates with the Director Merchandising Manager, Store and Operations Managers, and Accounting as directed to ensure efficient and profitable retail operation. Primary Responsibilities Purchasing, Accounts Payable and Receivable • Provides weekly reports utilizing Celerant, Data Warehouse, FedEx, and others, • Manages all retail invoicing payables digitally, • Maintains up-to-date record of expenses against budget, • Enters and reconciles invoices in Celerant POS system, • Provides batch to Accounting/Finance to ensure timely payment, • Issues charge backs for incorrect shipments, • Runs end of month unpaid invoices report (received by not matched), • Communicates with vendors as needed, • Generates invoices for signings, events, and promotional displays and coordinates with Finance regarding payment, • Updates costs and verifies discrepancies in receiving along with working with vendors to resolve., • Monitors inbound shipping costs, • Reports Monthly consignment sales to vendors, • Reports monthly all vendor consignment sales, • Enters payroll data weekly along with tracking all staff PTO and sick time, • Manages Expense Tracking Report by department codes, • Creates weekly sales report for GM and Finance department, • Processes expense reports, • Documents deposits and chargebacks, • Documents merchandise credits, RTVs, etc., • Provides GL codes and receipt backup for monthly department credit card expenses, • Weekly reconciliation of credit card tenders with bank transactions; resolve discrepancies in consultation with store manager, finance dept, and bank, • Reviews and reports on supply budget expenditures and other line items as needed, • Manages Amex monthly statements in Concur System, • Liaises with Finance Dept, • Prepares store credit report and other reports as needed, • Additional duties as assignedSkills and Qualifications, • B.A. degree, • Three years’ prior office experience, • Proactive problem solver, • Interest in the arts, specifically opera, • Strong computer skills including Word, Outlook, Excel, Power Point and the Internet as well as digital photography, HTML, Photoshop, online audio and video, • E-commerce knowledge and website content management experience along with strong attention to detail and accuracy. Must have excellent English skills pertaining to grammar, spelling, and structure to provide consistency in copy, format, and tone.Physical Demands, • Highly energetic person with a positive attitude, able to work well under pressure and tight deadlines, creative and resourceful in achieving results in a fast paced environment., • Exceptional organizational and interpersonal capabilities and good written and oral communication skills.

Job Description Edison Hotel, member of Triumph Hotels is seeking for a Housekeeping Manager to join our dynamic team. Reports To: Director of Housekeeping Position Summary: Through alignment of JRK Best practices and standards, the Housekeeping Manager assists in the Housekeeping Operations by responding to all guest and associate issues resulting in "more than expected" guest service and ensuring all procedures are complete as outlined in the Standard Operating Procedures. Major Duties and Responsibilities: • Provides an issue free work environment through motivation, support, empowerment and development for all personnel., • Proactively strives to build positive working relationships through teamwork and clear communication resulting in win/win decisions., • Ensures that all decisions and resulting actions are aligned with the hotel policy of 100% guest satisfaction producing a high level of service., • Has a strategic perspective by continuously developing our brand and integrating it into every aspect of the guest experience., • Proactively participates in the comprehensive sales and marketing efforts., • Performs daily Office duties., • Continually seeks to develop housekeeping policies and procedures to improve the current operation., • Assists in the training and development of all housekeeping associates., • Assists in managing preparation of schedules, payroll and workloads for housekeeping staff ensuring maximum efficiency., • Assists the Director of Housekeeping in the daily management of labor expenses., • Inspects all hotel rooms, public areas, VIP rooms and Showrooms daily to ensure that cleanliness meets hotel standards., • Monitors equipment, furniture, room supplies and general appearance of rooms to ensure all is up to hotel standards., • Monitors inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments., • Works with outside suppliers and linen services as needed ensuring orders are issue free and in line with hotel standards., • Receives and confirms deliveries of supplies and services., • Conducts monthly linen inventory ., • Prepares and follows up on incidents and accident reports., • Communicates with other departments: front office, maintenance, banquets to ensure any outstanding guest issues have been resolved., • Monitors guest complaints and takes corrective action when necessary., • Prepares and reviews daily housekeeping reports., • Leads room heavy cleaning maintenance program., • Records work performed by staff and give feedback., • Prepares and conducts 90 day and annual performance reviews., • Assists in continuously evaluating the performance of housekeeping staff and takes corrective actions when necessary., • Assists in Fire Safety Program as required., • Communicates special requests to management and passes on special instructions to the next shift., • Ability to consistently act in accordance with Company's labor relation's philosophy, strategy and procedures as well as the specific policies and procedures as set forth in the various collective bargaining agreements., • Ensures that associates uphold all services, procedures and communication standards as outlined by Standard Operating Procedures., • Administers required associate reference guide practices such as performance and aptitude reviews., • Trains on and executes all applicable Standard Operating Procedures., • Performs miscellaneous duties and assists General Manager, Assistant General Manager as directed. Leadership Skill Requirements: Consistently demonstrates our established Leadership Competencies: • Vision and Strategic Leadership, • Change Leadership, • Customer Satisfaction and Quality Leadership, • Learning and Development Passion, • Teaming, • Communication, • Associate Satisfaction Leadership, • Accountability Technical Skill Requirements: • Ability to create, implement and analyze manual and automated reports., • Comprehensive knowledge of management strategies and techniques., • Comprehensive knowledge of personal computers and various property specific applications, such as Opera, Word, Excel, Outlook., • Knowledgeable of legal and contractual agreements., • Knowledgeable of all corporate department functions., • Ability to develop and deliver effective training. Other Skill Requirements: • Well organized and detail oriented., • Consistently strives for continuous improvement while ensuring a high level of professionalism., • Creative and innovative thinker who can bring thoughts to actions with speed., • Analytical and expedient approach to problem solving which results in a win/win resolution., • Impeccable follow through with high level of personal integrity., • Strong communication, decision-making, organization and leadership skills. Essential: • Proven team leader with a high level of energy and motivation, • Results oriented with an emphasis on both individual and team accountability., • Experienced in managing an organized labor work force., • Previous management experience, • Highly motivated, • Experience working in a unionized environment., • Front Office experience

Job Description ORGANIZATION SUMMARY: The internationally renowned Mark Morris Dance Group (MMDG) has received "highest praise for their technical aplomb, their musicality, and their sheer human authenticity." (Bloomberg News). Founded in 1980, the Dance Group performs the repertory of choreographer Mark Morris, hailed as the "the most successful and influential choreographer alive, and indisputably the most musical" (The New York Times), whose work is acclaimed for its ingenuity, musicality, wit, and humanity. Live music and community engagement are vital components of the Dance Group. It has toured with its own musicians, the MMDG Music Ensemble, since 1996, and regularly collaborates with orchestras and opera companies around the world. In addition to 12 full-time dancers, the organization currently employs approximately 200 full-time, part-time and seasonal employees. In the heart of the Brooklyn Cultural District, the Mark Morris Dance Center, founded in 2001, is the hub of dance and music education in Brooklyn. The nine-studio building provides affordable classes in multiple genres for people of all ages, levels, with and without disabilities, accompanied by live music. The studios, a performance space, a Wellness Center, and ancillary spaces are all available to the community and to nonprofit organizations at subsidized rates. MMDG's Community Education Programs partner with public and private schools and community centers to provide customized classes. MMDG also offers customized dance workshops for persons with Parkinson's disease. MMDG programs in NYC and worldwide engage over 100,000 people annually. Propelled by core values of community, access, excellence, and creativity, MMDG is committed to ongoing equity, diversity, and inclusion work to ensure its programs are welcoming and accessible to all. The Mark Morris Dance Group seeks a Marketing and Digital Engagement Associate to support the execution of integrated marketing and content strategies that strengthen the visibility and reputation of Artistic Director/Choreographer Mark Morris, the touring Mark Morris Dance Group and Music Ensemble, and the organization's education and community engagement programs. As a member of a highly motivated, results-oriented marketing team, this role supports initiatives across owned, earned, and paid channels, with a primary focus on social media and website management. The Marketing and Digital Engagement Associate will also support the organization during a website redesign reflecting the three core pillars: Dance Group, Dance Center, and Dance for PD. The position reports to the Director of Marketing & Communications. The successful candidate will join a collaborative community of passionate arts and administrative professionals inspired by Mark Morris's commitment to artistic excellence, access to the arts, and the power of the arts to connect and engage communities. MMDG is deeply committed to ongoing equity and inclusion efforts. All staff are expected to actively uphold the organization's core values, including celebrating a diverse community, pursuing excellence in all aspects of our work, expanding access, exposure, and opportunity in dance and music, and cultivating creativity. Key responsibilities include, but are not limited to: Social Media • Create (including filming/editing) and curate content for social media channels – 2 Instagram accounts, 3 Facebook pages (Mark Morris Dance Group, Mark Morris Dance Center, Dance for PD), LinkedIn., • Implement content and engagement tactics to grow audience reach and engagement on all channels, ensuring content is aligned with marketing and fundraising initiatives., • Contribute to the development of paid advertising content for Dance Group, Dance Center, and Dance for PD programs across social media platforms., • Serve as the primary point of contact for the Dancer Liaison, developing prompts for content capture and facilitating monthly or bi-monthly check-ins to support ongoing content creation., • Analyze and report monthly on results across social media channels., • Optimize tactics based on monthly performance reports., • Track emerging trends and platform updates across social media channels and strategically integrate them into organizational content., • Collaborate with company members and faculty members to highlight important dates, awareness months, and upcoming events across channels., • As web lead, manage the main website to ensure that it is up to date; work with staff across the organization to develop or secure content for the website., • Support the organization during a current website redesign reflecting the three core pillars: Dance Group, Dance Center, and Dance for PD by way of implementation and testing prior to launch., • Work with other departments to ensure microsites remain current and accurate., • Troubleshoot website issues and liaise with the external web agency; monitor contracted work and plan for upcoming web projects and revisions., • Manage the organization's Google Business account, including updating business information as needed and responding to reviews in a timely and professional manner., • Monitor Google Alerts and press updates related to the Mark Morris Dance Group., • Upload and update new classes, workshops, and intensives, in collaboration with The School and Adult Programs teams., • 1-3 years of experience in a marketing role, preferably with a focus on social media and website management, • Experience working with social media management platforms such as Hootsuite, Sprout Social, or ContentCal, • Experience using content management systems (CMS), preferably WordPress, • Knowledge of major social media platforms and best practices for audience engagement, • Proficiency with Microsoft Office Suite, Adobe Creative Suite (Premier Pro) and Canva, • Experience filming dance/movement, • You are highly organized and able to manage multiple priorities while consistently meeting deadlines., • You communicate clearly and professionally, both in writing and verbally, and can represent the organization effectively with internal and external stakeholders., • You are proactive and take initiative, anticipating needs, following through on tasks, and seeking solutions independently., • You have strong attention to detail and take pride in producing accurate, polished work., • You are comfortable working onsite and collaborating with a small, dynamic team in a creative environment., • You have an interest in or appreciation for the performing arts and are motivated to support mission-driven work. We offer a comprehensive benefits package including: • Paid vacation, sick/personal leave, holidays and bonus days, • Employee Health and Life insurance covered 100%, Flexible Spending Plan, Voluntary vision and dental coverage, pre-tax commuter benefit, 403(b) retirement plan, • Access to special events and MMDG performances, • Access to free and discounted classes at the Dance Center and online NY Pay Transparency Range Rate$46,000—$52,000 USD EEO STATEMENT: We are an Equal Opportunity Employer committed to a diverse workforce and do not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status. It is the policy of MMDG to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA). MMDG does not discriminate against any qualified employees or job applicants with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. MMDG makes reasonable accommodation wherever necessary for all employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made do not require significant difficulty or expense.

Job Description Arlo Hotels, an independent lifestyle hotel brand, is seeking a Sales Operations Manager based out of the HQ office to support our Manhattan portfolio. This is a portfolio-based operational leadership role designed to strengthen execution, drive process efficiency, and standardize sales workflows across properties. It is a hands-on operational position responsible for improving booking accuracy, reducing process gaps, and creating structure behind the scenes so Sales leaders can remain focused on revenue generation and client relationships. The Sales Operations Manager will partner closely with Sales, Revenue, Front Office, and Finance and will report to the Head of Sales. The role exists to bring consistency, accountability, to how Sales executes across the Manhattan portfolio. RESPONSIBILITIES AND AUTHORITIES: * Manage all 5–9 room bookings across NYC hotels * Support negotiated transient and one-off corporate reservations * Oversee airline inventory and allocations (Midtown focus) * Support group rooming list updates after initial Sales & Service entry * Act as operational escalation point for reservation-related issues Corporate & Group Sales Support * Support with new NG and AMB account setup and rate loading * Track corporate production and support account reporting * Support group commission tracking and ensure alignment with Finance * Support follow-up and tracking of Front Desk Referral & Lead Capture leads * Ensure corporate booking processes are streamlined and consistent * Coordinate W9 documentation and billing clarifications * Act as secondary operational point person for group-related reservation issues * Support month-end reporting preparation for Executive Leadership and Ownership Airline Segment Oversight • Manage airline allocations and booking adjustments, • Ensure rate integrity and inventory alignment, • Partner with Revenue when demand shifts require adjustments Third-Party Reservations Oversight • Guide the third-party reservations team, • Establish clear SOPs and quality standards, • Monitor response times and booking accuracy, • Identify opportunities to expand this team for additional support, • Serve as liaison between Sales and external reservation support REQUIREMENTS: Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * 1–2 years of hotel sales, sales operations, or reservations experience required * College or university degree * Experience supporting corporate and group segments required * Multi-property or portfolio experience preferred * Prior experience in a Sales Coordinator or similar commercial support role strongly preferred * Experience working in a fast paced, innovative, lifestyle brand is a plus, with ability to move quickly by being adaptable, proactive and ready to wear multiple hats is key to thriving * Highly organized and detail-oriented Knowledge: * Knowledge of general hotel operations * Strong working knowledge of Opera Cloud PMS required * Experience with Delphi S&C and Lanyon preferred * Strong proficiency in Microsoft Office * Knowledge of general administrative duties * Knowledge of Opera Cloud PMS, Delphi S&C, Lanyon and other hotel software systems * Familiarity with commission processes and rate loading procedures Salary: • $85,000 - $95,000 Yearly

Job Description Crosby Street Hotel - SoHo, New York Assistant Front Office Manager Full-Time, Permanent - 5-Star Luxury Boutique hotel in SoHo, New York City - Reports to Front Office Manager An invitation to lead with grace. At Crosby Street Hotel, every guest encounter is a story — and you will help write it. We are seeking a poised, detail-driven Assistant Front Office Manager to join our celebrated team. You will partner closely with the Front Office Manager to ensure seamless daily operations, elevate every guest touchpoint, and inspire a front desk team that takes pride in the art of hospitality. This is a role for someone who leads by example, anticipates needs before they are voiced, and understands that true luxury lives in the details. Firmdale Hotels is an award-winning collection of individually designed hotels, founded by Kit Kemp and Tim Kemp. Each property reflects a distinct sense of place, combining bold, contemporary design with a warm, personal approach to hospitality. Crosby Street Hotel, Firmdale’s flagship in New York, sits in the heart of SoHo and is known for its vibrant interiors, celebrated public spaces, and loyal international clientele. The hotel offers a highly individualized style of service—thoughtful, unpretentious, and deeply personal. Joining Crosby means becoming part of a close-knit team that values personality, creativity, and genuine care for guests. It is an environment where service is intuitive rather than scripted, and where every team member contributes to the character and success of the hotel. Key responsibilities • Oversee daily front desk operations including guest arrivals and departures, • Supervise, mentor, and schedule front office team members, • Manage reservations and ensure accurate room assignments and preferences, • Handle guest inquiries, special requests, and service recovery with discretion, • Resolve billing discrepancies and oversee accurate folio management, • Maintain compliance with hotel policies, standards, and brand guidelines, • Liaise with housekeeping, concierge, and F&B to ensure cohesive service, • 3+ years in a front office supervisory role, ideally in 5-star or boutique luxury hospitality, • Warm, professional presence with exceptional guest-facing communication, • Fluency in property management systems (Opera or equivalent), • Composure and decisive problem-solving under pressure, • Strong team leadership and staff development skills, • Flexibility across shifts including evenings, weekends, and holidays Compensation: $75,000 - $85,000 Benefits: • Comprehensive medical, dental & vision coverage, • Employer-funded life insurance, • Generous time off, including paid vacation, personal, and holiday days, • Paid sick & safe leave, New York Secure Choice enrollment, and transit benefits from Day One, • Free staff meals while on shift Growth: Career development within Firmdale Hotels; annual education reimbursement program

Job Description The Metropolitan Opera are seeking a motivated and detail-oriented Cyber Security Administrator to support our cybersecurity operations. This role is ideal for individuals with a minimum of 5 years’ experience in information technology security who are eager to contribute, learn, and grow in a dynamic environment. You will assist in monitoring, maintaining, and improving the organization’s information security posture. Primary Responsibilities • Manage security incident response processes and direct critical incident handling., • Oversee security operations across on-premises and cloud environments, ensuring comprehensive protection., • Lead security governance activities including policy development and security awareness programs., • Assist in managing firewalls, antivirus software, and other security tools., • Perform routine security audits and generate reports for review., • Help with user access reviews and the implementation of access controls., • Establish and oversee the enterprise vulnerability management program., • Document security procedures and assist in maintaining security policies., • Assist in preparing for security assessments, audits, or compliance reviews., • Manage vendor relationships., • Stay informed about the latest threats and industry trends. Skills and Qualifications • Associate’s or bachelor’s degree in computer science, Information Security, or related field (or equivalent experience)., • Understanding of IT systems, networking, and cybersecurity concepts., • Familiarity with Windows/Mac operating systems and security principles., • Good communication and problem-solving skills., • Willingness to learn and adapt in a fast-paced environment. Preferred Qualifications (Nice to Have) • Experience with security platforms such as Rapid7, CrowdStrike, Cloudflare, Microsoft 365 (Defender, Purview, Intune), Kandji or Beyond Identity is a plus., • Knowledge of compliance standards such as ISO 27001, NIST, or GDPR., • Certifications such as CompTIA Security+, Network+, or equivalent. Physical Demands • Hybrid Schedule. Must be able to work in office 3-4 days a week., • Will require occasional after-hours work to respond to incidents or perform updates. $95,000 - $115,000 a year The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws. Company DescriptionThe Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers from around the world.The Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers from around the world.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. RESPONSIBILITIES AND AUTHORITIES: • Always treats guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Oversees the Front Office Department – Lobby Hosts., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Maximizes room sales, room revenue and profit., • Delivers outstanding service and creates memorable experiences. SPECIFIC DUTIES • Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins., • Embraces and effectively lives Arlo Hotels values and culture., • Assigns, coordinates, and supervises work activities of Lobby Hosts., • Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands., • Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed., • Conducts performance reviews with reporting team members., • Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. • Manages same day rooms inventory and rate yielding., • Takes personal responsibility for correcting service problems and creates memorable guest experiences., • Completes other duties as assigned by the Director of Front Office, • Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Hospitality Diploma or Degree preferred., • Minimum 2 – 3 years in a management position Knowledge: • Hospitality or customer service, • Opera experience. Benefits : Medical, Vision, Dental and 401k, Tuition Reimbursement Program (ref. 58060) Salary $66,300 - $68,000 - Annually We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. Responsibilities • Always treat guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Supervises the Front Office Department – Lobby Hosts., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Maximizes room sales, room revenue and profit., • Delivers outstanding service and creates memorable experiences., • Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins., • Embraces and effectively lives Arlo Hotels values and culture., • Assigns, coordinates, and supervises work activities of Lobby Hosts., • Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands., • Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed., • Conducts performance reviews with reporting team members., • Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff., • Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews., • Manages same day rooms inventory and rate yielding. Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Hospitality Diploma or Degree preferred., • Minimum 2 – 3 years in a management position., • Hospitality or customer service., • Medical, Dental, Vision, • 401K - after one year, • $66,300 to $70,000 Annual salary We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more We are seeking an Front Office Manager to direct and supervise the operational activities of the guest services team to the appropriate levels of service and quality as defined by Loews Hotels. The Front Office Manager will ensure the guest service team is exceeding expectations for telecom, front desk and concierge services as desired by the guest. Overall responsibilities include room type management, training, team relations, communication, cash handling, day to day supervision in partnership with the front office leadership. Qualifications • Minimum two to three years Front office or guest services management with at least one year supervisory experience, • Knowledge of hotel operations, • Excellent and demonstrated communication skills: written and verbal, • Outstanding and proven guest service skills, • Organizational skills, • Ability to work weekends, evenings, holidays as necessary, required, • Experience with hotel property management systems. Opera preferred.

Job Description Job Summary: We are seeking an innovative and results-driven individual to join our team as a Property Director of Revenue Strategy. This is a property-based leadership role, embedded within the hotel and integral to both day-to-day execution and long-term strategic success. In this key role, you will be responsible for developing and executing revenue management and commercial strategies for an independent hotel. Your focus will be on driving revenue generation, optimizing market positioning, and maximizing profitability through close collaboration with property operations, sales, digital marketing, and finance teams. The ideal candidate will have a strong background in commercial strategy, exceptional analytical skills, and the ability to lead teams toward achieving revenue growth and sustained business success. Why NoMo SoHo, NYC Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New York’s highly competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with every stay. NoMo SoHo offers an unmatched perspective with sweeping 360-degree skyline views, delivering a truly elevated guest experience. Newly acquired by Dan Hotels and slated for renovation in 2027, this is a fantastic opportunity to reestablish reputation and set a new course for NoMo SoHo. Reports To: General Manager, with a dotted-line reporting relationship to the Regional Vice President of Revenue. Responsibilities: • Lead the development and execution of commercial and revenue strategies to drive revenue growth and profitability for the property., • Collaborate closely with property-level teams, including the General Manager, sales, marketing, operations, and finance, to align commercial strategies with the hotel’s overall business objectives., • Conduct in-depth analysis of key performance indicators (KPIs), market trends, and competitor pricing to identify opportunities and optimize strategies., • Utilize demand forecasting, booking trends, and historical data to optimize pricing, inventory allocation, and distribution channels., • Oversee the implementation of sales and marketing initiatives that complement revenue management goals and enhance the hotel's market position., • Establish and maintain relationships with distribution partners, OTAs, GDS, and other key channels to maximize visibility and revenue potential., • Develop strategies for group bookings, corporate accounts, and other key revenue-generating segments in collaboration with the property team., • Stay informed on industry trends, technological advancements, and emerging best practices to continuously refine strategies and drive performance., • Bachelor's degree in Hospitality Management, Business Administration, or a related field; advanced degree or certification preferred., • Proven experience in revenue management or commercial strategy within the hospitality industry, with strong leadership capabilities., • New York experience required., • Strong analytical and data interpretation skills with the ability to translate insights into actionable strategies., • Proficiency with revenue management systems (e.g., IDeaS), Opera/Opera Cloud, SynXis, and CRM tools., • Excellent interpersonal and communication skills, with the ability to influence cross-functional teams., • Strategic mindset focused on revenue growth, market share, and profitability., • Demonstrated ability to lead, mentor, and develop high-performing teams., • Adaptability in a fast-paced environment with the ability to lead change initiatives., • In-depth knowledge of revenue management principles and hospitality industry best practices., • Experience managing revenue strategy for an independent or boutique hotel., • Multilingual proficiency relevant to the property's target market., • Strong project management skills with a track record of delivering complex initiatives. At Crescent Hotels & Resorts, we are a team of hospitality professionals dedicated to delivering exceptional guest experiences. As part of our team, you will have the opportunity to grow, thrive, and make a meaningful impact. We celebrate diversity and are committed to creating a workplace where everyone feels they belong. You can expect: • Highly competitive wages, • Exceptional benefit plans for you and your family, • 401K matching program, • Flexible scheduling for work-life balance

Job DescriptionDescription: Director of Sales & Marketing Hotel Indigo Williamsburg – Brooklyn, NY Managed by StepStone Hospitality Hotel Indigo Williamsburg is seeking a dynamic, results-driven Director of Sales & Marketing to lead the hotel’s overall sales strategy and revenue growth. This role is ideal for an experienced hospitality sales professional with strong leadership, relationship-building, and strategic planning skills. The position focuses primarily on rooms revenue, group sales, and brand marketing initiatives. Key Responsibilities • Proactively solicit new and existing accounts to meet and exceed revenue goals through telephone, email, outside sales calls, virtual and in-person site inspections, and written communication., • Develop and execute strategic sales and marketing plans to maximize transient and group room revenue., • Identify new business opportunities while maintaining and growing existing client relationships., • Collaborate closely with hotel operations, revenue management, and ownership to ensure seamless execution of group business., • Lead, motivate, and oversee the sales team, setting individual goals and ensuring accountability., • Communicate performance results, forecasts, and action plans to ownership and senior leadership., • Quote group rates and manage availability in collaboration with revenue management to ensure optimal pricing strategies., • Drive brand awareness through digital marketing initiatives, social media engagement, and local partnerships., • Represent the hotel through community involvement, networking events, and industry organizations., • Maintain accurate sales activity records in the hotel’s sales and CRM systems., • Utilize hotel systems including Opera PMS and Delphi Advanced., • Work independently while maintaining strong communication across all hotel departments., • Provide weekend coverage as needed to support business demands., • Proven hospitality sales leadership experience, preferably within a lifestyle or boutique hotel environment., • Strong organizational, analytical, and multitasking abilities., • Excellent verbal and written communication skills., • Proficiency in Microsoft Office (Word, Excel, Outlook) and web-based platforms., • Self-motivated, detail-oriented, and results-driven with a high level of professionalism and ethical standards., • Demonstrated ability to build relationships and work collaboratively in a team-oriented environment., • Typical schedule: Monday through Friday, with weekend availability as needed., • Position is on-site at Hotel Indigo Williamsburg, Brooklyn, NY., • Competitive salary, • 401(k) with company match, • Health, Dental, Vision, and Life Insurance, • Paid Time Off & Holiday Pay Requirements:

Job Description The Front Office Supervisor reports directly to the Front Office Manager. The purpose of the Front Office Supervisor is to oversee the day to day running of Reception. In addition to the basic reception duties you will also be responsible for assisting in motivating and developing team members. As a result you should be someone who empowers staff and advocates personal growth and development whilst working to provide an unforgettable personalized experience for each and every guest. MAIN DUTIES: • Supervise and oversee the daily operations of the Reception team, • Ensure standards are followed in all areas and exceptional service is provided to all guests., • Assist in the training and development of the Reception team, as well as the on boarding of all new hires., • Assist Reception team in handling any and all guest inquiries and complaints., • Ensure the correct accommodation is allocated, with special attention to VIP clients and repeat guests., • Occasional coverage of the night manager shifts, • Cover multiple Manager on Duty (MOD) shifts per week · Minimum of 3 years as a hotel receptionist or 1 year as a Supervisor · Knowledge of Opera PMS · Excellent communication skills · Friendly and professional telephone etiquette · Excellent level of spoken and written English · Exceptional organization and administrative skills · Exceptional PC skills · Ability to remain calm under pressure · Flexible scheduling EMPLOYEE BENEFITS: · Paid vacation, sick and personal days · Health,dental, vision and life insurance plans · Commuter benefits · Holiday staff parties and staff appreciation events · In house uniform dry cleaning services · Employee meals while on duty · Departmental and company-wide incentive programs

Job Description Situation is a leading full-service marketing and advertising agency for the world’s most unforgettable experiences, specializing in live experience-based brands, including some of Broadway’s biggest blockbusters and iconic live experiences like The Metropolitan Opera and the Empire State Building. We create groundbreaking campaigns that captivate audiences, drive cultural conversation and connect and inspire communities. We’re seeking an experienced Account Executive to support the day-to-day execution of fully integrated marketing & advertising campaigns, as well as content production. This role will report into the Account Director within our Client Services team. We are looking for someone with exceptional communication skills, the ability to collaborate across departments and comfortably adapt to the changing priorities of the team. This is a fast paced industry, and the selected candidate will thrive in this environment, be proactive and resourceful, detail-oriented, communicative and highly organized. What You’ll Do The Account Executive serves as the primary liaison between clients, partner agencies, and internal teams. They play a key role in supporting the Account team in executing the full funnel marketing plan for our arts and entertainment clients, collaboration alongside counterparts in the Creative, Media and Social departments. The Account Executive is responsible for administrative tasks and facilitating communications and workflow within our internal team. They will manage project kick-offs, ensure teams are equipped with the context and direction needed to deliver high-quality, strategic work, and effectively manage timelines and priorities to meet campaign deadlines across media trafficking and production projects. Our office is located in midtown Manhattan and we are currently working in-office four days per week: Monday, Tuesday, Wednesday and Thursday. Sample Day-to-Day Responsibilities • Schedule internal and external meetings, and prepare meeting agendas, • Write and distribute client-facing notes following all meetings, • Manage creative job requests, inclusive of creating project briefs in Asana, • Execute organizational support for the account including emailing the client for approvals, • Work with Creative and Project teams to ensure production jobs are proceeding according to plan, • Collaborate cross-departmentally and manage media asset trafficking process to ensure messaging, targeting and reporting align with campaign objectives, • Work closely with Media Buyer to QA paid media assets, • Demonstrate a strong understanding of our active clients and the services we provide, • Admin support for the team such as meeting bookings, meeting room set up, data input and file management Note - due to the nature of the theatre industry, you will sometimes be required to work outside normal business hours. This won’t be on a frequent basis, but there will be some late nights and evening work during show openings. Requirements • Minimum 3-4 years of client services experience within an advertising, media or marketing agency, • Superior attention to detail and time management skills, • Strong communication and collaboration skills, • Understanding of and eagerness to learn about the digital space and developing technologies, • Working knowledge of digital and traditional media, including paid social, search, programmatic, email, OOH, print, audio & broadcast, • Passion for Live Entertainment, Events, and/or the Arts, • Positive attitude and collaborative mindset, • Ability to be flexible when priorities change We offer a competitive base salary and a range of benefits and perks: • Salary range: $65,000 - $80,000 per year, commensurate with experience, • Health care plan (medical, dental, and vision), • Retirement plan with employer match, • Life and disability insurance, • Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays, • Paid family leave, • Cold brew coffee, snacks and fresh fruit, • Wellness resources, • Special access to New York City’s arts and entertainment scene We have been honored for our commitment to our team with workplace awards from Crain’s, Best Companies Group, Cynopsis, Digiday, and Fortune. Our Company We are Situation, a marketing and advertising agency that builds and drives passionate communities to meaningful action. We partner with leading live experience-based brands across theater, culture, and entertainment to create campaigns that break through, sell tickets, and spark cultural conversation. Situation is part of Situation Group, a collective of award-winning advertising agencies.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Staff Accountant. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Under the guidance and supervision of the DOF/ADOF, this individual is responsible for handling guest and client inquiries, Daily Income Audit, General Cashiering, Accounts Payable and any other duties as assigned from time to time. Pay Range: $25 - $30/ Hour KEY RELATIONSHIPS • Internal: Front Desk, Revenue Management / Reservations, Accounting, Purchasing , Sales, and Food & Beverage, • Distribute invoices received daily for appropriate approval, • Input invoices into Oracle accounting system, • Prepare weekly payment/checks run, • Reconcile vendor statements and take appropriate action on discrepancies, • Understanding the concept of accrual and pre-paid is a must., • Manage W-9’s in preparation for Year End 1099 reporting, • Maintain required records, reports, and files in an organized manner., • Gather records for annual audits, • Month End A/P Close, • Prepare the Checkbook for use for the Department heads in Monthly Basis General Cashier • Pick up cash from drop safe on a daily basis, • Reconcile all deposits to the cash drop log, • Prepare daily cash deposit and daily cashier report, • Prepare daily cash deposits for armored car service to pick up, • Prepare all due backs for team members to pick up, • Process Petty Cash Receipt’s, • Have responsibility over all house banks issued in the hotel, including the general cashier main float., • Report any misuse of cash handling responsibilities Daily Income Audit • Audit income and payments from previous business day, • Post income journal into accounting system Accounts Receivable • Reconcile and submit weekly billing to third party reservations, • Intercompany billing reconciliation and billing, • Respond to guest inquiries and bank chargebacks, • Review PM accounts, complimentary and house use reservations REQUIREMENTS • University/ College Degree in a related discipline is an asset, • Previous experience in the Hospitality industry or another accounting role is an asset, • Knowledge of Opera (PMS), Micros (POS), Microsoft Office & Oracle Fusion is an asset, • Excellent communication and organizational skills, • Strong interpersonal and problem solving abilities.