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Job description Company DescriptionMaxam Productions is producing Mozart’s Don Giovanni – A Rock Opera, a reimagined version of the world’s greatest opera, premiering in New York City. The production fuses classical opera with a contemporary edge, creating a bold, emotionally driven experience for a modern audience. The team is lean, fast-moving, and deeply focused. The environment is live, hands-on, and constantly in motion. Role DescriptionThis is a part-time to full-time, in-person role for a Personal Assistant supporting the director/producer of Mozart’s Don Giovanni – A Rock Opera. The role begins part-time in early May (pre-production) Becomes full-time during rehearsals and tech (Memorial Day through mid-June) Then transitions to 2 performance nights per week plus 1 admin day during the run There is potential for this role to expand into a full-time position over the summer, depending on fit, availability, and production needs. Responsibilities include: Day-to-day logistical and administrative support for the director/producer Attending rehearsals and performances Managing materials, creative notes, and version tracking Handling personal assistant tasks including errands, scheduling, and dog coordination Occasional on-site support at the director’s home office Maintaining continuity and readiness across all production phases This is a hands-on role in a live performance environment. It requires initiative, adaptability, and a calm presence. QualificationsPrior experience as a personal or executive assistant (production or private client) Strong organizational and time management skills Clear, professional communication Comfort working in live, fast-moving environments Tech confidence: Mac Proficient, Google Drive, PDFs, basic file versioning Must be NYC-based and fully available in-person Comfortable around dogs and cats Bonus: familiarity with theater, production, or live events
Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!