Overnight front desk jobs in Hoboken, New JerseyCreate job alerts

Job Description West Side Federation For Senior and Supportive Housing, Inc. West 74th Street Home Job Description: Shift Supervisor-Personal Care Specialist Under the supervision of the personal care program supervisor and the administrator, provide a range of services and supervision to residents of West 74th Street Home with the goal of enabling residents to live permanently at West 74th Street Home, as safely and independently as possible. SUPERVISION: • Supervise personal care and housekeeping staff on assigned shift., • Supervise the personal hygiene and physical well-being of residents through building rounds and task supervision of Personal Care-Housekeeping staff., • Assist residents, as needed, in activities of daily living, including: showering, bathing, dressing, grooming, toileting, walking, eating, personal care, • Daily and as often as necessary: make beds, empty garbage, clean toilet and sink, assure any health or safety issues are immediately addressed (for example: changing soiled sheets, reporting and following through on any needed emergency repairs), • Responsible for all emergency procedures during shift, such as calling 911 for a resident who is ill or has fallen, • Reporting on shift duties and events in the personal care log book, • Supervise dining room during meal times:, • Escort residents who may need assistance to and from the dining room, • Maintain daily meal census. If a resident is unexpectedly absent from a meal, physically check his/her room to assure her/his safety, implementing emergency procedures if necessary, • Deliver meals to residents who are ill in their rooms., • Assure that meals are served in timely and courteous manner, • Provide conflict resolution services to residents and staff in the dining room during meals, • Assist in serving as necessary, • Facilitate recreation and activity groups as scheduled, • Assist residents in moving into the residence and assist residents, as needed, when discharged from the residence., • Assist residents in administration of medications, as needed, • Supervise maintenance of the common areas of the mezzanine, lobby, and front sidewalks by appropriate staff each shift., • As needed: assure that the front desk of the building is covered by staff with appropriate skills throughout assigned shift. SHIFT SPECIFIC DUTIES: Morning Shift Supervisor: • Supervisor the housekeeping duties of the four floor personal care housekeepers, • Maintain inventory of housekeeping supplies and personal care supplies and linens, • Supervise (and in some cases perform) special housekeeping and personal care projects (For example: maintaining curtains in resident rooms, packing up a residents room, shaving or cutting hair for persons who could not otherwise afford it)., • Host and facilitate afternoon and evening tea, serving and promoting social interactions, • Perform rounds of the building to assure resident safety (generally at 4 PM, 6:30 PM, and 9 PM), • Assist residents as needed with personal care activities, especially those associated with bedtime, • Provide assistance to residents who need help with incontinence garments, • Split overnight personal care and housekeeping duties with Personal Care Aide/Housekeeper, • Perform medication room control substance count, • Supervise any overnight medications, • Supervise and/or perform building rounds at least hourly, as a fire safety measure and to assure resident safety, • Supervise and/or perform personal care activities for residents as needed., • Supervise and/or perform personal care activities so that residents with special needs (as delineated in the facility log or in care plans) receive appropriate and timely assistance., • Assure that personal care staff at the front desk receive relief for breaks, • Assure that laundry is done in accordance with facility procedures, through supervision of staff and/or performance of laundry tasks.OTHER, • Work as a member of the team to establish and maintain high level of care and respect for and communication with residents., • Work cooperatively with other staff members, • Share information about resident progress, needs, and problems with other staff, • Attend training sessions and conferences as required for enhancement of job skills, • Implement emergency procedures as necessary, • Submit all required reports in a complete and timely manner, • Assist with other duties as directed SCHEDULE: • Saturday 6am-2pm, • Tuesday 2pm-10pm, • Wednesday 2pm-10pm, • Thursday 2pm-10pm, • Friday 6am-2pm QUALIFICATIONS EXPECTED: • Minimum of 3 years experience working with dependent persons, • Preferred: Experience working with elderly persons, homeless persons, and/or persons living with serious mental illness., • Able to work in a multi-cultural environment, with staff and residents, • At least 21 years of age., • Emotionally, mentally, and physically able to perform job responsibilities., • Able to speak, read, and write English (as required by DSS regulation 487.9.13) Equal Employment Opportunity (EEO) has been, and will continue to be, a fundamental principal at WSFSSH, where employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR YcevhA2JAm

Job Description Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Contact us:

Job Description Join Our Team as a Security Associate at HI USA New York City Hostel! Do you enjoy ensuring a safe environment and interacting with a diverse group of guests? Join Hostelling International USA at our vibrant New York City hostel, located in the Upper West Side. We are accepting applications for an overnight Security Associate who will play a crucial role in maintaining our facility's safety and welcoming atmosphere. This position also offers the opportunity to cross-train in front desk operations, supporting guest services and gaining valuable experience in hostel and hospitality functions. Position Details: Pay: $19-21 per hour, DOE Shift: Overnight, 12 am - 8:30 am, weekend availability required Type: Full Time, Benefits Eligible Benefits: Medical, dental, vision, disability, vacation, sick leave, 403b with company match, and more (New Hire waiting periods apply). Perks: • Free stays at other HI USA hostels (subject to availability), • Discounts on hundreds of brands, • On-the-job training, • Opportunities for growth within HI USA, • Friendly and inclusive work environment, • A great opportunity to gain hands-on experience and build skills across security and front desk operations in the hospitality industry Role Objectives: • Ensure a safe environment through active patrol, strict access control, monitoring, and reporting, • Greet staff, guests, and vendors in a courteous and attentive manner, • Respond swiftly and appropriately to distress and emergency calls, • Collaborate effectively with management, reception, and housekeeping staff, • Provide excellent guest service and support the hostel’s welcoming atmosphere, • Cross-train and provide front desk coverage as needed, gaining valuable experience in guest services and hostel operations Role Responsibilities: • Patrol property on foot to secure employees and guests across multiple floors and common areas, • Investigate and take lawful action as per corporate policy on incidents, trespassing, and safety concerns; file incident reports as necessary, • Communicate suspicious behavior and incidents to staff and management in a timely manner, • Monitor surveillance equipment as needed for incident response, • Control access points, manage heavy traffic during check-ins, check-outs, and events, • Complete daily reports and shift recaps, • Secure all doors, windows, and exits based on shift requirements, • Assist with general customer service duties, including welcoming guests, assisting with luggage, and addressing guest needs, • Provide front desk support as needed, including checking guests in and out, handling payments, answering guest questions, and using the property management system during times of low staffing or high guest activity., • Perform other duties as assigned by management Skills/Qualifications: • High school diploma or equivalent, • New York Security Guard License (unarmed position), • At least 1 year of security officer experience, • Prior experience in hotel, hostel or other hospitality environments strongly preferred, • Customer service experience, • Strong writing and communication skills, including proficiency in Microsoft Word and Excel, with a writing sample required during the interview process, • Experience in 24/7 hospitality/retail environments, • Willingness to learn hostel operations, • Helpful and courteous demeanor Physical Requirements: • Regularly required to reach with hands and arms, stand, walk, sit, stoop or crouch, talk, and hear, • Occasionally required to climb or balance, • Must be able to lift and/or move up to 50 pounds, • Moderate noise level in the work environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Make a Difference! At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities. If you're passionate about hospitality and creating memorable experiences, apply today to join our team as a Security Associate. Overnight: 12 am - 8:30 am, Weekends required

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description Overview The Treasury Operations department is looking for a highly motivated and experienced professional to join our dynamic team. This essential role focuses on funding, securities settlements, and comprehensive portfolio reporting, including derivative products, deposit programs, and Foreign Exchange. You will play a key part in assisting traders with the precise processing of interest rate swaps and caps, ensuring operational excellence and risk management. Key Responsibilities: • Account Management & Client Relations: Act as a primary point of contact for Account Officers and Clients, managing confirmations and maintaining accurate accounts for future payments., • Money Market & Collateral Oversight: Process complex overnight money market trades and diligently monitor collateral, ensuring accurate and timely reconciliation., • Securities Transaction Processing: Execute securities transactions, generate precise cash projections, and manage principal and interest reconciliations with a high degree of accuracy., • Process Optimization: Actively contribute to enhancing existing departmental structures and workflows, identifying opportunities for efficiency and control improvements., • Derivatives & Securities Settlements: Lead the settlement process for a diverse range of trading products, including:, • Mortgage-Backed Securities (MBS), Collateralized Loan Obligations (CLOs), and Asset-Backed Securities (ABS), • Interest Rate Swaps and Caps, • Fed Funds, Overnight Borrowings, and Repurchase Agreements (REPO)., • Collateral Management: Proactively monitor and reconcile daily mark-to-market movements with counterparties, identifying and resolving discrepancies promptly., • Static Data Management: Maintain and update critical static databases for both counterparty and market data, ensuring data integrity and accuracy., • Cross-Functional Collaboration: Foster strong relationships and effectively communicate with Trading Desk, Front Office, Finance, IT, and Risk teams to swiftly resolve complex issues and ensure seamless operations.Qualifications Qualifications: • Education & Experience: Bachelor’s degree in business or related fields, plus 5-7 years of progressive experience in Fixed Income Trading operations., • Specialized Expertise: Demonstrated hands-on experience with Interest Rate Swaps is a mandatory requirement., • Technical Proficiency: Advanced proficiency in Microsoft Excel and Word is essential for daily tasks and reporting. Experience with Spectrum, Oracle, Paragon, and Intellimatch software is a plus., • Team Player: Proven ability to collaborate effectively within a team environment, sharing knowledge and contributing to collective success., • Problem-Solving: Strong analytical and problem-solving skills with a keen attention to detail., • Communication: Excellent verbal and written communication skills, capable of articulating complex information clearly and concisely to diverse stakeholders. Additional Information Compensation: The expected annual salary for this position is between $100,000-120,000 annually at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. The Bank will make reasonable accommodations to the following employees to allow them to perform the essential functions of their position, except where doing so would result in undue hardship to the Bank: • Those with a known mental or physical disability., • Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions., • Victims of domestic violence, sex offenses or stalking. The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job Description Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Assist in maintaining the neatness and cleanliness of the club., • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.Qualifications/Requirements, • Customer service background preferred., • Must be 18 years of age or older., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters,but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Day, evening, or overnight shifts., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Hyatt Hotels - One Exchange Place [Front Desk Agent / Reservations Agent] As a Night Auditor at Hyatt Hotels, you'll: Be responsible for the preparation and disposition of all Night Audit work; Be responsible for all Hotel Host functions during the overnight shift; Contribute to the hotel's commitme

The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest's stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of gu

Job Description Role Title: Medical Assistant Reporting to: Regional Clinic Manager Location: TIA SOHO (440 Broome St 2nd Floor, New York, NY 10013) Schedule: Four 10-hour shifts per week, including rotating Saturdays. Opening or Closing shift. Compensation: $24 - $28/hr Role Summary: As one of Tia's Medical Assistants you perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions of your role will include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared throughout the day, managing supply inventory, collecting & preparing blood and other samples, running front office operations, such as scheduling and billing, from time-to-time. You'll also receive training as a Front Desk Associate. Tia Company values you "spike" on: • Probing deeply to understand, • Asking why then why again, • Act as a pack not as a lone wolf, • Finds joy and gratitude every day, • Highly organized, • Ability to multitask, • Strong process orientation, • Excellent patient service orientation, • Detail-oriented, • Phlebotomy, • Experience supporting OB/GYN procedures, • Lab review, • Vitals documentation, • Autoclaving + disinfecting, • Supply expiry review, • Ask why and probe deeply to understand the reason for the patient's visit., • Ask questions to collect background story -- leaving notes for providers, • Review health summary with patient, ensure all the info is accurate, • Take the patient's vitals and record, • Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner., • Confirm patients current pharmacy preference and update in TiaMD and DrChrono, • Process any Rx, • Order Labs and imaging, • Ensure all Dx codes are properly added to lab and imaging orders, • Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper "air traffic controlling" in the clinic, • Ensure that patients are moved from front of house to back of house- "room patients", • Leverage providers with signals if they are running behind / clinic is backed up, • Monitor the schedule to know who has checked in, • Perform review of the schedule the night before, brief providers on the day + think through "air trafficking" requirements for the day, • Practice Personalized care, • Review health records of next day patients every day -- ensure providers are briefed on the patients coming in, • Remember the nuances of each patient, remind providers of these nuances, • Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient, • Communicate and document these nuances when appropriate, • Perform phlebotomy on patients as needed, • Uphold the clinical guidelines for Phlebotomy, • Leverage providers have reviewed labs, and leverage providers in delivering results to patient, • Follow the system for Lab review as established by the Medical Director, • Ensure that all labs are closed out each day, • As a clinic that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities, • Former positions in delivering care for women in the following situations is a plus: women for battered or abused women, decision making support for low-income women, care delivery for LGBTQ, care delivery for immigrant or migrant or english-as-a-second-language support populations, • You have experience running data security protocols and have a strong understanding of HIPAA, • You're willing to work nights & weekends, if needed, • You're authorized to work in the US This position may require attendance at company and team off-sites and is subject the Company's vaccine requirement, as permitted by law and subject to reasonable accommodation. Tia is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply. If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us! About Us: Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women's healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia's "Whole Woman, Whole Life" care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women's health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere. Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its "whole-woman, whole-life" model to more than 100,000 women by 2023. We'll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives -- from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco. We're building a world class team to reimagine women's healthcare. We're an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We're united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture. Tia is building a culture of excellence — in people, process and product. This is our northstar value; What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: • A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration, • Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below), • Asking why, then why again — because accepting "this is just the way it is" is not good enough, • Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others, • Free Tia Membership: Enjoy complimentary access to Tia's premium services., • Comprehensive Health Coverage: Full-time employees receive medical, dental, and vision benefits, along with access to additional support for infertility services., • Insurance Package: Gain coverage with life, AD&D, STD, and LTD insurance, and explore voluntary options for Critical Illness, Accident Insurance, and Life coverage for you and your family., • Financial Flexibility: Take advantage of Health Spending Account, Flexible Spending Account, and Dependent Care Spending Account options., • Emotional Well-being Support: Access Ginger+ (Headspace+) for Emotional Health Coaching and 8 Virtual Therapy Sessions for both you and eligible dependents aged 13 and above., • Retirement Planning: Participate in our 401k program (no matching currently) to secure your financial future., • Team Bonding Opportunities: Enjoy a travel stipend for team off-sites, complementing our commuter benefits program., • Time Off Flexibility: Tia's comprehensive benefits extend to our Paid Time Off (PTO) program, providing employees with paid time off for vacations, personal needs, or as supplemental sick time., • Tech Excellence: Depending on your role, access top-tier technology, including a 13" MacBook Pro, iPad, or other Apple devices. Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

This role requires the employee to be willing and able to regularly work an overnight shift for which a rate premium is paid. Overnight Senior Front Desk Hospitality Agent.

Job DescriptionBenefits: • 401(k), • Opportunity for advancement We have immediate openings for both full-time and part-time positions. Overnight coverage is needed 4-5 days per week, so flexible availability is a plus! Shift Hours: 11:00 PM 7:00 AM Responsibilities: • Greet and assist residents and visitors in a courteous and professional manner, • Monitor building access and maintain a secure environment, • Respond to resident inquiries and resolve minor issues efficiently, • Handle package deliveries and maintain logs, • Communicate with management and emergency personnel when needed, • Maintain lobby and common areas neat and presentable Requirements: • Prior concierge, front desk, or customer service experience preferred, • Strong communication and interpersonal skills, • Dependable, punctual, and professional appearance, • Ability to work independently and remain alert overnight, • Must be authorized to work in the U.S., • Background check required Location: Jersey City, NJ Immediate hire interviews this week!

Job Description Guest Services Agent/ Night Auditor Relief SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service-related functions and to maintain high standards of service and hospitality. Process daily audit of the hotel’s financial data. ---Overnight shift coverage requrired when needed-- RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Verify each Front Desk shift’s transactions. Process credit card transactions., • Post tax charges to all guest folios, • Finalize transactions completed during the day., • Create and/or print required reports., • File or transmit reports as directed., • Prepare folios for departing guests., • Post telephone charges, valet charges, and other miscellaneous charges to guest accounts., • Administer guest payment policies., • Responsible for shift cash transactions., • Responsible for maintaining hotel key security system. Administer guest safe deposit boxes., • Responsible for knowing hotel emergency procedures., • Coordinate with other departments to fulfill guest special requests., • Communicate facilities and services to guests at check-in., • Answer guest questions regarding local area facilities., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Job Title: Night AuditorJob Description: We are seeking a detail-oriented and dependable Night Auditor to join our dynamic team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our establishment during the overnight hours. This position is perfect for someone who possesses strong organizational skills, a knack for numbers, and a sincere dedication to excellent customer service. Key Responsibilities: • Perform end-of-day financial reconciliation to ensure accuracy and completeness of daily transactions., • Process guest check-ins and check-outs efficiently and courteously, addressing any inquiries or issues promptly., • Prepare, balance, and transmit the day's business figures, reports, and supporting documents., • Ensure all financial reports are completed accurately and submitted in a timely manner., • Maintain the safety and security of the hotel guests and staff by monitoring activities and reporting any incidents., • Handle guest complaints and concerns effectively, ensuring guest satisfaction is maintained., • Assist with other administrative duties as needed to support the front desk and maintain hotel operations. Qualifications: • Proven experience in a similar role is preferred, but we are willing to train the right candidate., • Strong mathematical and analytical skills., • Excellent organizational skills and attention to detail., • Ability to work independently with minimal supervision., • Strong communication and interpersonal skills., • Proficiency in hotel management software and Microsoft Office Suite is a plus., • Flexibility to work overnight shifts, weekends, and holidays as required. Why Join Us? • Opportunity for career growth within a supportive and collaborative work environment., • Comprehensive training and development programs., • Supportive team culture where your contributions are valued. If you are a motivated individual with a keen eye for detail and a passion for providing exceptional service, we invite you to apply for the Night Auditor position and become an integral part of our team.

Job DescriptionBenefits: • Opportunity for advancement, • 401(k) We are looking for a dependable and customer-focused Overnight Front Desk Concierge to join our team. You will be the first point of contact for residents/guests, ensuring a welcoming, secure, and professional environment overnight. Responsibilities: • Greet and assist residents/guests with inquiries and requests, • Monitor building security, including access control and surveillance, • Handle incoming calls and emails professionally, • Assist with deliveries, packages, and visitor check-ins, • Maintain cleanliness and organization of the front desk area, • Respond to emergencies or incidents as needed, • Assist with events and transportation for residents as requested, • Respond to complaints and find the appropriate solutionRequirements:, • Previous concierge, front desk, or customer service experience preferred, • Strong communication and problem-solving skills, • Ability to stay alert and professional throughout the shift, • Basic computer skills for emails, reports, and logging activity, • Competitive wages, • Career Growth Opportunities, • Fun and Energetic EnvironmentWe look forward to welcoming you to our team!

Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management. Stay informed about the hotel's policies, procedures, and promotions to provide accurate information to guests. Proficient in computer software and hotel management syst

The Night Auditor will staff the Front Desk during the overnight shift. Night Auditor (West Side YMCA). The West Side YMCA is seeking a Night Auditor.

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests.

Job DescriptionDescription: Job Title: Fire and Life Safety Director Program: Encore 49 Residence Supervisor: Residential Manager of Senior Supportive Services Job Status: Full Time/ Non-Exempt Job Hours: 40 hours per week/ On-Site/OVERNIGHT (12AM-8AM) Location: Midtown – Manhattan Salary: $22 - $24 per hour/ Commensurate with Experience About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach” to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: The ultimate aim of the Encore 49 Residence is to prevent recidivism of hospitalization and/ or homelessness and improve quality of life for older New Yorkers. The Fire and Life Safety Director is responsible to implement the FDNY plan (e.g. Comprehensive Fire Safety and Emergency Action Plan or Fire Safety and Evacuation Plan), to conduct FLS staff training, fire and non-fire emergency drills and other duties indicated in the Fire Code and Fire Rule. The individual must hold a valid Certificate of Fitness (T89). They perform regular fire safety inspections of the facilities, ensuring that they meet all necessary codes and regulations. They also respond to fire emergencies and arson crimes, investigating and reporting the causes of fire and taking appropriate responsive actions. Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements: Fire Safety • Oversee the Fire Command Post and front desk area., • Report any Fire conditions to the FDNY., • Be familiar with the written Fire Safety plan and evacuation procedures., • Conduct test of Fire Command Station and required and document in the Fire log, • Initiate temporary preventive measures to ensure the safety of the building and tenants., • Conduct Quarterly fire drills, • Assume leadership role in emergency situations by calling 911 or EMS., • In the event of fire, report to Command Station and ensure that ADT and Fire Department have been notified of fire event., • At the beginning of each shift, receive keys and oral/written report of former shift., • Conduct 100% inspections on semi-annual basis Life Safety • Maintain physical and emotional safety of all Residents in the building;, • Ensure building security including operating entrance door buzzer system to visitors and residents requiring visitors to sign in and out;, • Contact emergency personnel as necessary and accurately and adequately complete reports or documentation;, • Conduct at least two building rounds per shift and complete Fire Life Safety Rounds Checklist., • Maintain working knowledge of all building systems., • Monitor all security devices, including video security monitors and alert alarms., • Write up work orders for maintenance repairs and log in work order book., • Clearly and accurately document all incidents and report in a timely manner, • Assist in medication advocacy and document after each administer, • Ensure timely reporting, documentation and record-keeping and hard copy files in accordance as mandated by funding sources or agency administrator, in an orderly and up-to-date manner;, • Report malfunctions or unusual incidents of system to Building Manager; including elevator operations., • Call repair company as instructed by Facilities and IT Manager., • Record maintenance issues or incidents in Log book., • Close all kitchens and laundry as required., • Actively participate in the interdisciplinary team approach at Encore 49, including communicating with the Senior Director, Residential Manager of Senior Housing Services and Maintenance Staff;, • Participate in staff meetings and supervisory sessions., • All other duties as assigned by supervisor(s). Front Desk • Maintain Front Desk area in an organized manner., • Answer main telephone and transfer calls to staff and residents in a polite and courteous manner;, • Perform duties in a professional manner maintaining the confidentially of all information and by participating effectively within and across teams; Required Qualifications:, • Sensitivity and empathy for all residents;, • Two years’ experience in fire safety, • Ability to handle emergency situations, • T89 certificate Preferred Qualifications: • Proven experience with the seniors who are formerly homeless, and/ or those with mental health diagnoses;, • Expert written, oral, and interpersonal communication skills;, • Experience working both independently and in a team-oriented and collaborative environment;, • Excellent organization skills;, • Work well under supervision;, • Work well and take initiative in a fast passed and high intense and ever evolving environment;, • Bilingual a plus.

Job Description TRC Internal Security Officer Location: The Riverside Church in the City of New York (New York, NY) Reports to: Director of Security Department: Operations Scheduled Work Hours: Full-Time: 40 hours, 7:30am to 4:00pm OR Part-Time: 24 hours, schedule assigned upon hire Hourly Range: $18 - 18 per hour JOB SUMMARY: The primary duty of the Security Team at The Riverside Church is to ensure the safety, care, and well-being of all individuals who enter our sacred space. As stewards of this historic and spiritual institution, our security personnel are expected to demonstrate professionalism, vigilance, and compassion at all times. The role extends beyond enforcement—it embodies service, respect, and the protection of our values and community. Shifts available: Day Shift: 7:30am to 4:00pm Afternoon Shift: 4:00pm to 12:00am Overnight Shift: 12:00am to 8:00am Essential Job Responsibilities: 1. Building Patrols and Documentation: • Conduct thorough building rounds during every shift., • Complete and submit roving patrol logs for supervisory review., • Rounds and documentation will be monitored by either the on-duty Security Supervisor or Fire Life Safety Director (FLSD). 2. Chain of Command: • Your immediate point of contact is the Security Supervisor., • In the absence of a Supervisor, report to the FLSD on duty., • All staff are under the leadership of the Security Director, Richard J. Gregg. 3. Professional Conduct: • Cell phone use is prohibited while on active duty., • Loitering, socializing, or eating at the front desk is not permitted., • Security officers must remain alert, respectful, and courteous—especially during worship services, events, and guest interactions. 4. Policy Compliance: • All officers must comply with the Riverside Church Employee Handbook, which will be provided upon onboarding., • Security team members are expected to follow all church policies, procedures, and conduct guidelines without exception., • All issues, safety concerns, or violations of protocol must be promptly reported to the Director of Security. Timely reporting ensures proper documentation, response, and accountability., • Officers must remain informed of policy updates and participate in all required compliance training sessions. Qualifications: • Hold a valid New York State Security Guard License. This license must be current and is verified at the time of hire., • Possess a valid Fire Guard Certificate (F-01 or equivalent), as required for this specific house of worship., • Be eligible to work in the United States and pass background screening in accordance with New York State and Riverside Church policies TRC is an Equal Opportunity Employer. No employee or applicant for employment shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, sexual orientation, or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity, and inclusion are core values. As an employee, you become part of that mission. No relocation or sponsorship provided.

Job Description Role Title: Front Desk Associate - Full-Time Location: 440 Broome St 2nd Floor New York, NY 10013 Schedule: M-F 10:30AM - 7:00PM Compensation: $22 - $24/hr. Manager: Clinic Manager Role Summary: Ensures hospitable patient member experience at the Tia Clinic, and in collaboration with the care team and Clinic Manager, maintains efficient patient operations. Actively participates in reporting feedback/suggestions related to patient care, and clinic or front of house process to supervisory staff Values : Achieve excellence, with regard to impact over effort • Be compassionate, • Practice a meritocracy of ideas, • Ownership mentality Abilities: • Client service mentality, understanding + ease of practice "hospitality principles", • Creative problem-solving, • Process - oriented thinking, • Conflict Resolution, • Ability to navigate ambiguity, • Enthusiastic, energetic, and friendly disposition despite highly demanding environment, • Ability to maintain composure under stress, • Cross-functional collaboration, • Interpersonal communication: be aware of other's reactions and embody empathy, • Proven ability to learn from mistakes, ability to reflect Skills: Proficiency in core MS/Google Suite • Strongly adheres to process, • Resourcefulness, • Highly Organized, • Keen to Detail, • Self - motivated Responsibilities: Hospitality: Be compassionate and utilize interpersonal communication to execute a hospitable and seamless patient experience • Greet and direct all patients, or other related individuals to appropriate locations while maintaining excellent customer service at all times, • Educate patients when visiting the clinic on Tia Services (workshops, acupuncture, community events, retail products, pricing, etc.), • Spearhead all administrative duties varying from scanning and uploading patient medical health information, electronic filing of EOBs, documentation upkeep of clinic operations such as Wellness Credits, billing Issues, Inventory, Mail assortment, Accuracy in DrChrono Appointments Check In/Out Flow in regards to: Payment Profiles, Billing Status, • Basic housekeeping to ensure communal areas are stocked, cleanly, and maintained, • Undertake additional ad-hoc projects as assigned to help with clinic operations varying from research, product sourcing, GSuite Documentation of processes, miscellaneous errands, facilitation of team meetings and/or trainings Other important details: • You are available 20-29 hours/week including Saturdays, • You're authorized to work in the US What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below) Asking why, then why again — because accepting "this is just the way it is" is not good enough Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others A commitment to uncovering talents to unlock "rock star" potential across every individual Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision — a world in which every woman can achieve optimal health, as defined by herself. Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

Job Description Job Title: Overnight Front Desk Agent Location: Best Western Plus Meadowlands- Secaucus, NJ Job Type: Full-time/Part-time Shift: Overnight (11 PM - 7 AM) Position Overview: The Overnight Front Desk Agent is the first point of contact for our guests during the night shift, responsible for delivering exceptional customer service while ensuring the smooth operation of the hotel during overnight hours. This role requires a detail-oriented, proactive individual who can handle various tasks, including check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring the security and safety of the hotel. Key Responsibilities: • Greet and welcome guests upon arrival in a friendly and professional manner., • Conduct efficient check-in and check-out procedures, processing payments and ensuring accurate billing., • Respond to guest inquiries and requests promptly, providing information about hotel services, local attractions, and amenities., • Manage room reservations, cancellations, and modifications through our hotel management system., • Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management., • Handle guest complaints with professionalism, seeking to resolve issues in a timely manner., • Maintain cleanliness and organization at the front desk and lobby area., • Prepare and distribute nightly reports and documentation as needed., • Assist in light housekeeping duties, restocking supplies, and maintaining inventory., • Collaborate with security and housekeeping teams to ensure guest satisfaction and safety., • Stay informed about the hotel’s policies, procedures, and promotions to provide accurate information to guests., • Perform other related duties as assigned by the management. Qualifications: • High school diploma or equivalent; additional hospitality-related education is preferred., • Prior experience in front desk operations or customer service, • Strong communication and interpersonal skills., • Ability to work independently and make sound decisions in a fast-paced environment., • Proficient in computer software and hotel management systems., • Excellent problem-solving skills and attention to detail., • Flexibility to work overnight shifts, weekends, and holidays., • Ability to lift and move items up to 25 pounds and stand for extended periods. What We Offer: • Health, dental, and vision insurance options, • Paid time off and holiday pay, • Employee discounts on hotel stays and amenities, • Opportunities for professional development and career advancement Best Western Plus Meadowlands is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills.

Job DescriptionSummary of Position: The Overnight Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. DUTIES AND RESPONSIBILITIES: • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries per Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk accurately., • Follow all handover procedures at the end of every shift., • Ensure all charges are posted and the correct amount is billed to guests and function accounts., • Count assigned banks at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property, and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted for with the correct backup., • Transfer accounts to sales recording accurate information and including the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience., • Stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Paid vacation, sick and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Overnight Front Desk Associate