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  • Office Manager
    Office Manager
    6 days ago
    Full-time
    Whitestone, Queens

    Job Summary We are seeking a dynamic, patient-focused, and highly organized Office Manager to lead the daily operations of our chiropractic clinic and ensure an exceptional experience for every patient. This vital role is responsible for overseeing front-office and administrative functions, optimizing patient flow, supporting providers and staff, coordinating vendor and facility needs, and maintaining smooth clinic systems. This is a hybrid position, combining on-site clinic leadership with remote administrative responsibilities. The ideal candidate is proactive, detail-oriented, and confident in a fast-paced healthcare setting—someone who can balance hospitality with precision, communicate clearly with patients and team members, and uphold compliance standards. This position offers an exciting opportunity to shape clinic culture, drive operational excellence, and directly contribute to superior patient outcomes and practice growth. Responsibilities Oversee daily clinic operations on-site to ensure an efficient and welcoming environment, including front desk workflow, multi-line phone systems, patient check-in/check-out, and appointment scheduling. Manage remote administrative duties such as reporting, billing follow-up, staffing coordination, vendor communication, and system updates during scheduled hybrid/remote days. Manage patient scheduling and provider calendars, coordinating new patient intakes, follow-up care plans, re-exams, and therapy/rehab visits while helping maintain a full and well-balanced schedule. Supervise and support administrative and front-office staff, providing training in customer service, clinic procedures, EHR use, and role-specific performance goals. Maintain accurate patient records and clinic documentation in accordance with HIPAA and clinic policies, including intake forms, consent paperwork, care plan documents, and communication logs. Oversee billing and financial operations, including bookkeeping, budgeting, payroll processing, and financial recordkeeping using tools such as QuickBooks. Coordinate insurance and payment processes, including benefits verification, authorizations (when applicable), claim submission/management, patient balances, and clear financial communication with patients. Manage vendor relationships and clinic supplies, negotiating contracts, ordering equipment/office/clinical supplies, and ensuring cost-effective, uninterrupted service delivery. Support clinical flow and patient experience, troubleshooting scheduling conflicts, addressing patient questions or concerns professionally, and maintaining a calm, solution-oriented atmosphere. Organize clinic meetings, patient education events, trainings, and team initiatives that enhance engagement, retention, and clinic culture. Assist with HR functions, including onboarding new employees, maintaining employee records, coordinating trainings, and facilitating communication between providers, staff, and leadership. Monitor and improve office systems, tracking operational metrics (e.g., scheduling efficiency, collections, patient retention), and implementing process upgrades to support practice growth and patient satisfaction. Skills Proven experience in office management or healthcare/medical administrative roles, with strong organizational and multitasking capabilities. Ability to work effectively in a hybrid role, staying responsive, organized, and self-directed during remote administrative days while maintaining strong on-site leadership presence. Supervisory experience with the ability to lead, coach, and motivate a front-office team in a patient-facing setting. Proficiency in QuickBooks for bookkeeping, payroll, budgeting, and financial tracking. Excellent communication skills with warm, professional phone etiquette, strong customer service orientation, and confidence handling patient concerns. Familiarity with electronic health records (EHR/EMR), patient documentation systems, and maintaining accurate clinical files. Working knowledge of HIPAA compliance and healthcare privacy standards. Understanding of insurance verification, authorizations, billing, and claims workflows (chiropractic/rehab or medical billing experience strongly preferred). Strong event and schedule coordination skills for provider calendars, team meetings, trainings, and clinic events. Knowledge of vendor management practices and contract negotiations. Experience with clerical tasks such as filing, data entry, and recordkeeping in a regulated environment. Ability to remain calm, adaptable, and solutions-focused while supporting a busy clinic and high patient volume. Pay: $22.00 - $25.00 per hour Expected hours: 40.0 per week Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Whitestone, NY 11357 (Preferred) Work Location: Hybrid remote in Whitestone, NY 11357

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  • Sales Associate
    Sales Associate
    21 days ago
    $80000–$110000 yearly
    Full-time
    Jamaica, Queens

    🚗 Main Responsibilities of a Salesperson in a Dealership 1. Customer Engagement • Greeting customers when they arrive., • Understanding customer needs, preferences, and budget., • Asking qualifying questions (usage, features wanted, financing plans, etc.). 2. Vehicle Presentation • Showing vehicles on the lot or in the showroom., • Explaining features, trims, technologies, warranties, and options., • Conducting product demonstrations (e.g., infotainment, safety features). 3. Test Drives • Arranging and supervising test drives., • Explaining how the car performs and answering questions. 4. Sales Process & Negotiation • Presenting pricing, discounts, and promotions., • Negotiating terms within dealership guidelines., • Offering trade-in evaluations (or coordinating with the appraiser). 5. Financing & Documentation Coordination • Helping customers explore financing or leasing options., • Working with F&I (Finance & Insurance) managers to complete credit applications., • Preparing or reviewing paperwork for purchase or lease agreements. 6. Follow-Up • Contacting leads through phone, email, or CRM., • Following up with customers after visits or test drives., • Maintaining relationships with past customers for future sales. 7. Product Knowledge • Staying updated on all vehicle models, features, specs, and competitor offerings., • Knowing dealership promotions, manufacturer incentives, and financing programs. 8. Lot & Showroom Management • Ensuring vehicles are clean, organized, and presentable., • Making sure the showroom is professional and welcoming. 9. Performance & Goal Tracking • Meeting monthly sales targets., • Updating CRM (lead management system)., • Participating in training and team meetings. 🧩 Optional Additional Duties (Depending on

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