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Lead Care Manager

hace 4 días

New York

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise at East 56th Job ID 2026-236963 JOB OVERVIEW The Lead Care Manager functions as the lead to a group of Care Managers/"Designated Care Managers" during the shift. The Lead Care Manager ensures quality care and services are being provided to residents in our care neighborhoods and documented in a consistent manner and in alignment with each resident's Individualized Service Plan (ISP). The Lead Care Manager leads by example in all job responsibilities and is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: • Provide supervisory support by taking attendance at the beginning of every shift, managing call-offs/no shows, sending open shift messages, and responding to shift requests., • Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their (ISP). This may include bathing, grooming, personal and dental hygiene, bowel and bladder functions, dressing, hair care, escorting to and from meals and activities, and tidying resident room., • Support team members as they encourage personalized and meaningful resident participation in life enrichment programming and ADLs., • Assist with meal service in dining room. Coach team members on hospitality standards during meal service., • Document care and services provided to residents accurately, review care manager documentation throughout shift, and identify and bridge gaps in documentation by coaching team members., • Ensure compliance with Sunrise's Timekeeping and Meal/Rest Period policies, monitor team member break schedule and duration, ensure care managers clock in/out using correct job codes, and coach team members as required., • Display and encourage flexibility in work schedule by working holidays, evenings, weekends, and additional shifts when necessary., • Prepare for shift by obtaining resident group assignments before care managers arrive and print and hand out to appropriate care managers., • Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers., • Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts., • Cross train and possess credential (including certifications where required by state/province) to safely administer medications if needed during times of high volume or unexpected absence., • Lead by example when clocking in/out and taking proper meal/rest breaks., • Participate in group interview process including job preview video and community tour., • Support onboarding of new team members including shadowing and skills demonstration., • Maintain a safe and secure environment for all staff, residents, and guests by following established safety standards and actively support safety practices., • Report incidents and complete appropriate paperwork immediately., • Communicate any observed or suspected resident change of condition to the department care coordinator and assist care coordinators, when required, in development and/or updates to ISPs and communicating with residents and families., • Prevent and handle conflict by working with the team towards solutions and communicate issues to department care coordinator, when necessary., • Contribute to care manager annual performance review by providing feedback to department care coordinator., • Project a positive, professional, and friendly image through action, words, and dress., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests., • Ability to appropriately react to and remain calm in difficult situations, • Ability to handle multiple priorities, • Competent in organizational and time management skills, • Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • High School diploma or GED strongly preferred and may be required per state/provincial regulations, • Ability to read and write and communicate effectively with Care Managers, Community Managers, residents, and family members, • Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:, • CPR, • First Aid, • Medication Management, • Any other applicable certifications, • Must be at least 18 years of age, • Previous experience working with seniors and desire to serve and care for seniors, • Demonstrate leadership competencies, • Ability to make choices, decisions, and act in residents' best interests ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Sous Chef, Ops

hace 26 días

Newark

We’re looking for motivated, engaged people to help make everyone’s journeys better. Reporting to the Executive Sous Chef or the Executive Chef for the unit, the Sous Chef, Operations assists the Executive Sous Chef Operations or the Executive Chef in designing and preparing meals for airline customers. Provides culinary expertise and leadership; promotes quality food services and ensures food safety and sanitation requirements are followed. Drives the food production effort with the assistance of Food Supervisors Annual Salary Range: 65-70k Benefits: * 401(k) * Dental insurance * Disability insurance * Health insurance * Paid time off * Vision insurance * Daily meals * Parking Main Duties and Responsibilities: * Responsible for ensuring food specifications and labor objectives meet all Company and customer requirements * Supervises department for quality and quantity; ensures items are produced and dated according to specification, and coding system is adhered to correctly (i.e. - FDA, USDA, HAACP and other governmental regulations) * Keeps account of attendance, sets up paperwork, sets up each shift and assigns employees to specified sections (schedule optimization) * Orders raw material from storeroom and produces extra meals at last minute as needed * Prepares daily production sheet and assigns tasks to employees; works with and directs employees through the use of the production sheet and passenger counts * Responsible for all food items after requisitioning them from the storeroom; training and recurrent training of all employees on proper procedures of preparation * Ensures safety procedures are adhered to; maintain cleanliness through shift to ensure quality product * Manages daily production of hot and/or cold kitchens for quality and consistency * Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed. * Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses. * Monitors daily manpower planning and schedules employees. * Responsible for employee retention and reducing employee turnover. * Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s). * Reviews and ensures employees in chain of command are in correct cost centers and correct job titles. * Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority. * Employee must complete all company required training including but not limited to ServSafe * Compliance with all company required policies, procedures and processes including but not limited to required training Qualifications Education: * Associates degree in the Culinary Arts or a Culinary Arts certification preferred. Work Experience: * Minimum 1-3 years of experience as a Chef and/or Sous Chef required. * Minimum 7 years of experience as a cook required. * Previous supervisory experience working in a high volume, manufacturing, food production, restaurant or catering environment preferred. * In-flight catering experience or experience in a high-volume food service environment preferred. Job Skills: * Ability to cook meals according to detailed specifications. * Ability to work in a fast paced, deadline driven environment. * Must have strong and effective leadership skills, and the ability to successfully manage a team of cooks. * Current or previous labor relations experience is a plus, but not required. * Candidate must be comfortable with all levels of employees and have the ability to drive positive program change. * Ability to train others required. * Must have the ability to give negative and positive feedback to employees on a daily basis. * Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities. * Strong organizational, analytical, communication and leadership skills required. * Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance. * Experience with menu design a plus. * Basic computer skills required. Working knowledge of Microsoft Office products preferred. Technical Skills: (Certificates, Licenses and Registration) * ServSafe Certified is preferred. Language / Communication Skills: * Must have excellent written and oral communication skills. * Bi-lingual in Spanish is a plus. Job Dimensions Geographic Responsibility: USA Type of Employment: Full-Time Travel %: Yes – Up to 25% Exemption Classification: Exempt Internal Relationships: all production areas External Relationships: airline customers Work Environment / Requirements of the Job: * Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours. * In a normal production kitchen facility, there may be physical discomfort due to temperature and noise. * Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds. * A rotating schedule of over 55 hours per week is typical. Budget / Revenue Responsibility: N/A Organization Structure Direct Line Manager (Title): Executive Sous Chef, Operations or Executive Chef, Operations Number of Direct Reports: Up to 40, varies by unit (Head Cook, Specialty Cook, Assistant Cook in Hot Kitchen) Number of Dotted Line Reports: N/A Estimated Total Size of Team: Up to 40, varies by unit Gate Group Competencies Required to be Successful in the Job: * Thinking – Information Search and analysis & problem resolution skills * Engaging – Understanding others, Team Leadership and Developing People * Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively * Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: * We treat each other with respect and we act with integrity * We communicate and keep each other informed * We put our heads together to problem solve and deliver excellence as a team * We have passion for our work and we pay attention to the little details * We foster an environment of accountability, take responsibility for our actions and learn from our mistakes * We do what we say we will do, when we say we are going to do it * We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: We anticipate that this job will close on: 04/06/2026 For California Residents, please click here to view our California privacy notice. If you want to be part of a team that helps make travel and culinary memories, join us!

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