Patient Scheduler
6 days ago
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Job Description Location: Albany Imaging- Albany, NY Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes. Job Summary The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. Our ideal teammate: • Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally., • Will work under general guidance with some expectation of autonomy., • Has excellent verbal and written communication skills and strong attention to detail., • Has the ability to prioritize tasks and to delegate them when appropriate., • Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests., • Provides the first available appointment by matching patient preferences with specific scheduling guidelines., • Collects and coordinates accurate basic registration, demographic, and insurance information., • Processes multi-channel messages related to patient and physician requests., • Functions as a team member to organize and prioritize responsibilities to complete daily work assignments., • High School degree or equivalent, • Minimum of 1 year of prior medical scheduling experience preferred., • PTO for full-time employees, • 6 Observed Holidays, • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees, • 401(k) Retirement plan, • Employee Assistance Progra