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  • Front Desk Coordinator
    Front Desk Coordinator
    11 hours ago
    $18 hourly
    Full-time
    Manhattan, New York

    Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) Required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Pay Rate: $18/hour Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care).

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  • Counselor
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    Counselor
    4 days ago
    Part-time
    Manhattan, New York

    Job Title: CASAC Counselor – Opioid Treatment Program (Early Morning Shift) Company: Carnegie Hill New York (CHI) Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Position Type: Fee-for-Service Schedule: Early Morning Shift | In-Person 🏥 About Us Carnegie Hill New York (CHI) is a respected outpatient treatment provider located in Manhattan. We specialize in trauma-informed, harm reduction-based care for individuals with substance use disorders. Our services include: • Opioid Treatment Program (OTP) ⏰ Schedule We are specifically seeking a counselor available to work: • Early shift starting at 6:30 AM, • Ending approximately 2:00 PM – 3:00 PM 📝 Job Responsibilities • Provide individual counseling to patients enrolled in the Opioid Treatment Program (OTP), • Facilitate group counseling sessions focused on relapse prevention, coping skills, trauma support, and wellness, • Complete assessments and develop individualized treatment plans, • Support harm reduction and recovery goals, • Maintain timely and compliant documentation in the electronic health record (EHR) in accordance with OASAS standards, • Collaborate with medical providers, nurses, peer specialists, and administrative staff, • Participate in supervision and team meetings ✅ Candidate Requirements (Required – No Exceptions) • Active CASAC-P, CASAC-T, or CASAC certification (New York State), • Must already hold CASAC-T or CASAC-P certification at time of application, • Experience working in a methadone and/or MOUD (Medication for Opioid Use Disorder) program, • Ability to work the required early morning schedule (6:30 AM start time), • Strong documentation and organizational skills, • Commitment to trauma-informed and harm reduction-based care 💲 Compensation • Fee-for-service position, • Competitive rates based on credential and experience, • Compensation details discussed during interview 📍 Location 116 East 92nd Street Manhattan, NY (Upper East Side) Convenient access to 4, 5, 6, and Q subway lines 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome qualified applicants who are passionate about supporting individuals in recovery and committed to excellence in patient care. If you meet the requirements and are available for an early morning OTP shift, we encourage you to apply.

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