Patient service specialist jobs in Hempstead, New YorkCreate job alerts

Northwell Health - 888 Old Country Road [Medical Office Assistant / Scheduler] As a Patient & Customer Experience Specialist at Northwell Health, you'll: Provide exceptional customer service to patients and their families; Address inquiries, resolve complaints, and ensure a positive experience; Coll

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Peer Specialist. Peer Specialist utilizes personal experience and respite training to provide peer support and companionship for guests. The Peer Specialists manifest, in their presence and actions, a vision of hope, resilience, opportunity, and wellness. Goals include lessening/alleviating emotional distress and crises, lessening use of emergency rooms and hospitals, and increasing personal growth with positive life choices. Essential Duties & Responsibilities • Provide supportive companionship for guests throughout their visit to house (interview, intake, arrival, stay and departure)., • Share personal recovery to encourage hope, wellness, personal growth and recovery., • Model and support the belief that individuals can and will do better., • Utilize effective engagement skills to connect, use mutually shared insights to encourage problem solving and utilization of tools that will assist in lessening or alleviating current and future crisis., • Non-judgmental active listening designed to meet individual “where they are at”., • Help maintain a clean, safe, and secure environment. Some cleaning may be involved., • Provide telephone support to peers in the community though our Consumer Phone Link Program as needed., • Facilitate self-help, support groups., • Keep accurate and timely records., • Work cooperatively with respite team., • Maintains client confidentiality.Requirements: Education & Experience: • Lived, experience and willingness to utilize personal experience to assist others in recovery., • High School Diploma, • Six months to one year current or recent employment., • Six months to one year part time or full time experience in delivery of direct services to mental health consumer/survivors (volunteer or paid), preferred., • Three months first hand experience in self-help or peer directed services and/or peer support groups, preferred., • Good oral and written communication skills., • Completion of Wellness Recovery Action Plan (WRAP) training preferred., • Basic knowledge of community support services/resources/mental health service delivery system, preferred., • Knowledge of consumer/survivor/ex-patient movement and peer run or peer driven services that incorporate recovery based philosophies., • Ability to relate to both other survivors of mental illness and psychiatric diagnosis and mental health professionals., • Honesty, respect for diversity, high personal standards, professional demeanor, language and behaviors reflecting such values., • Commitment to the possibility of recovery for all individuals diagnosed with psychiatric illness., • Emotional resilience to cope with strong emotions on an on-going basis., • Valid and “clean” New York State Driver’s License, preferred.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Peer Specialist. Peer Specialist utilizes personal experience and respite training to provide peer support and companionship for guests. The Peer Specialists manifest, in their presence and actions, a vision of hope, resilience, opportunity, and wellness. Goals include lessening/alleviating emotional distress and crises, lessening use of emergency rooms and hospitals, and increasing personal growth with positive life choices. Essential Duties & Responsibilities • Provide supportive companionship for guests throughout their visit to house (interview, intake, arrival, stay and departure)., • Share personal recovery to encourage hope, wellness, personal growth and recovery., • Model and support the belief that individuals can and will do better., • Utilize effective engagement skills to connect, use mutually shared insights to encourage problem solving and utilization of tools that will assist in lessening or alleviating current and future crisis., • Non-judgmental active listening designed to meet individual “where they are at”., • Help maintain a clean, safe, and secure environment. Some cleaning may be involved., • Provide telephone support to peers in the community though our Consumer Phone Link Program as needed., • Facilitate self-help, support groups., • Keep accurate and timely records., • Work cooperatively with respite team., • Maintains client confidentiality.Requirements: Education & Experience: • Lived, experience and willingness to utilize personal experience to assist others in recovery., • High School Diploma, • Six months to one year current or recent employment., • Six months to one year part time or full time experience in delivery of direct services to mental health consumer/survivors (volunteer or paid), preferred., • Three months first hand experience in self-help or peer directed services and/or peer support groups, preferred., • Good oral and written communication skills., • Completion of Wellness Recovery Action Plan (WRAP) training preferred., • Basic knowledge of community support services/resources/mental health service delivery system, preferred., • Knowledge of consumer/survivor/ex-patient movement and peer run or peer driven services that incorporate recovery based philosophies., • Ability to relate to both other survivors of mental illness and psychiatric diagnosis and mental health professionals., • Honesty, respect for diversity, high personal standards, professional demeanor, language and behaviors reflecting such values., • Commitment to the possibility of recovery for all individuals diagnosed with psychiatric illness., • Emotional resilience to cope with strong emotions on an on-going basis., • Valid and “clean” New York State Driver’s License, preferred.

Job Description As a Verification Specialist, you will tackle a wide variety of interesting challenges, and uncover key insights that will drive positive outcomes for our patients. Manhattan Restorative Health Sciences (MRHS) is New York’s leading group of award-winning medical centers specializing in advanced `body and mind’ treatment plans and the development of related clinical research. MHRS employs a range of nationally renowned physicians and specialists to perform minimally-invasive procedures for our patients, including Pain Management, Advanced Interventional Treatments, Regenerative Medicine, and Integrative Wellness Therapies. We focus on the complex interplay between mental and physical symptoms, developing innovative treatment plans that promote longevity and offer our patients superior restorative health outcomes. Responsibilities: ● Verification and pre-authorization of major medical insurances, workman's comp, and no-fault cases. ● Obtains proper insurance information, insurance cards, and identification. ● Update folders and patients charts with detailed and accurate information including In and Out of Network coverage. ● Practices confidentiality and privacy protocols in accordance with Office policies and HIPAA requirements. ● Coordinates with authorization and billing departments to ensure accuracy and efficiency with all related processes. ● Can identify all appointments and procedures for assigned departments that require authorization by monitoring the schedules, system reports, and dashboards. ● Can identify the referral and authorization requirements of the patients' insurance plans by using various on-line resources according to department workflows. ● Can verify insurance eligibility and benefits, and updates the patient's insurance information as necessary. ● Can complete referrals and prior authorizations in a timely manner according to department guidelines and workflows. ● Can ensure that appropriate and accurate information is entered into the patient account. ● Can respond timely and collaborates effectively with the Reimbursement Department teams to limit denials and ensure proper reimbursement. ● Can collaborate with team members to meet department deadlines and benchmarks. Requirements: ● 2+ years experience with medical verifications and authorizations ● Knowledge of insurance carrier guidelines, clinical policies, and state guidelines pertaining to referrals and prior authorization. ● Workman's comp, no-fault, and major medical insurance experience required. ● Demonstrate complete system knowledge, ability to run reports document and manage referrals and authorizations, move correspondence, resolve eligibility and authorization hold, and other system tasks within the user's security access. ● Demonstrate the ability to request, prepare, and recognize the documentation required to support the medical necessity for the service being authorized. ● Demonstrate the ability to use the electronic tools and systems available to organize and process the daily work. ● Possess excellent interpersonal skills, outgoing and personable. ● Ability to thrive in a fast-paced environment. ● Excellent written and verbal communication skills. ● Methodical and detail-oriented ● Possess pleasant and personable telephone demeanor. ● Well-spoken and written English. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, national origin, race, color, religion, disability or protected veteran status, or any other legally protected basis, in accordance with applicable laws. For more information, visit MRHSclinics.com Company DescriptionOur team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.Our team of world class, award-winning physicians and specialists are driven to develop innovative 'body and mind' treatment plans for our patients, and to advance impactful medical research for all.

Job Description In the Quality Improvement Specialist role, you will be responsible for identifying, implementing, and managing cross-setting quality improvement strategies based within hospital, nursing home, home health, hospice, dialysis and physician practice settings. The Quality Improvement Specialist works with the senior leadership, direct care and performance improvement professionals in these settings to ensure the implementation and ongoing internal monitoring of evidence-based interventions in a timely and effective manner. The Quality Improvement Specialist also works with professional health care organizations and community-based organizations to enlist their support as partners in improving transitions of care across the health care continuum. Collaborates with subject matter experts on topics such as infection prevention, (including COVID-19), immunizations and drug safety to carry out one-to-one quality improvement (QI), small group educational activities, learning action networks and resource development. Duties to include but not limited to: • Recruiting and engaging health care providers, community-based organizations, faith-based organizations, community centers, human service agencies, political leaders, business leaders, media, consultants, educational institutions and others in collaborative partnerships to identify opportunities to improve patient outcomes related to quality and efficiency., • Establishing and facilitating learning and action networks using in person meetings, teleconferences, and webinars., • Providing technical assistance to healthcare providers on root cause analysis research methods to define opportunities to improve outcomes of care and avoid harms., • Managing groups of providers by monitoring clinical outcomes and quality improvement measures to demonstrate sustainment of initiatives., • Monitoring closely the progress of provider intervention efforts and maintain a tracking system for the adopted interventions., • Ensuring internal reports and required documentation are completed and submitted on time., • Presenting results of interventions through meetings with internal and external customers (i.e., Government agencies, providers, IPRO management and staff) and through large group presentations at conferences and meetings, as requested., • Assessing the quality improvement training and information needs of clinicians, administrative, and ancillary staff and coordinate appropriate educational efforts., • Working closely with the data analysts in the design of reports required to monitor provider and department performance, making necessary adjustments in interventions and plans in response to findings., • Attending and participating in IPRO regional conferences, department meetings and professional education meetings. QUALIFICATIONS: • Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care providers and community stakeholders with varying technical and clinical backgrounds., • Knowledge of the principles and practices of health care quality improvement and community organizing. Experience with quality improvement research techniques and knowledge of disparities in the care of underserved populations., • Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff, consumers and stakeholders., • Strong time management skills with the ability to multi-task and meet multiple deadlines., • Proven record of success in promoting improvement in community health quality and efficiency., • Ability to work independently with minimal supervision, as well as in a team environment., • Computer proficiency with a developed knowledge of Microsoft applications (Word, Excel, PowerPoint and Smartsheet)., • Ability to provide formal and informal presentations to internal staff and external customers., • Bachelor’s degree in education, nursing, public administration, public policy, public health or degree in related healthcare field, OR RN with Associate’s degree required., • Two (2) years of experience working in health care quality improvement, required. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.

Job Description ONET Systems is a leading Revenue Cycle Management (RCM) organization dedicated to providing exceptional service to our clients. We are committed to delivering high-quality services and innovative solutions to our provider and facility practices. We are currently seeking a Pre-Authorization Specialist with a minimum of 1 -3 years of recent experience in handling pre-authorizations for a variety of surgical practices, particularly in orthopedics, pain management, and ambulatory surgical centers. The ideal candidate will have a strong understanding of insurance verification processes, pre-authorization requirements, and medical terminology. The successful candidate will play a critical role in facilitating timely pre-authorizations for patient procedures, ensuring seamless coordination between healthcare providers, insurance companies, and patients. Responsibilities: • Conduct thorough insurance verification and eligibility checks for patients scheduled for procedures at out-of-network surgical practices, • Collaborate with healthcare providers to gather necessary documentation and medical records for pre-authorization submissions, • Communicate effectively with insurance companies to obtain pre-authorization for orthopedic, pain management, and ambulatory surgical procedures, • Maintain accurate records of pre-authorization requests, eligibility requests, pre-determination requests, approvals, denials, and follow-up actions, • Provide support to patients and healthcare providers regarding pre-authorization status, coverage details, and potential financial responsibilities, • Minimum of 1-3 years of recent experience working in pre-authorizations for out-of-network surgical practices, with a focus on orthopedics, pain management, and ambulatory surgical centers, • Strong knowledge of medical terminology, insurance verification processes, pre-determinations and pre-authorization requirements, • Excellent communication skills, both verbal and written, with the ability to effectively interact with healthcare providers, insurance companies, and patients, • Detail-oriented with strong organizational and time management skills, • Ability to work independently and prioritize tasks in a fast-paced environment, • Proficiency in using electronic health records (EHR) systems and insurance verification software, • Certification in medical billing and coding is preferred but not required, • Proficiency in Microsoft 365 Office Suite

Job Description Are you confident, kind, patient, and assertive? Do you possess emotional intelligence and the ability to connect with people navigating major life disruptions? Do you have experience in customer service and/or sales? Our matrimonial law firm is seeking an Intake Specialist role dedicated to providing an exceptional client experience for both current and prospective clients while playing a vital role in retaining new clients. We take pride in our concierge approach, tailoring representation to each individual situation. If you love delivering exceptional customer service and helping people find the best fit for their needs, please apply. Compensation- $50,000 - $60,000 per year plus annual bonus potential up to $20,000 We are looking for team members who will enhance our concierge experience for clients. We offer a dynamic work environment with opportunities for growth, along with comprehensive training for new team members. Join us, and you'll have the chance to make a significant impact on someone navigating a challenging life transition and help them find their way forward. Benefits We Offer: • Paid federal holidays, • Health Insurance, • 401(k) with guaranteed employer contribution We are an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. No relocation assistance is available. Incomplete screening requirements will not be considered. Compensation: $50,000 - $60,000 per year Responsibilities: • Provide a first-class experience to potential new clients, • Handle interactions with empathy and authority, • Engage with potential new clients to determine if they are a good fit for the firm and facilitate a smooth transition to attorney consultations, • Utilize our phones and calendar system to ensure a seamless client experience, • Meet expected monthly performance metrics for appointments set with attorneys, • Monthly data management and reporting, • Ensure all case intake legal documents are processed, accurate, and executed properly, • Provide clerical support to the operations team as neededQualifications:, • At least 1 year of sales experience is strongly preferred, • Critical thinking skills, • Pro-active, results-oriented mindset, • Flexibility, optimism, and empathy toward individuals dealing with marital issues, • Confidence to be kindly assertive with clients when necessary, • Reliability, accuracy, and responsibility in all tasks, • Technical Proficiency: experience with a CRM and Microsoft Office is required; Clio is a plus, but we will train, • Heavy phone responsibilitiesAbout Company We are looking for team members who will enhance our concierge experience for clients. We offer a dynamic work environment with opportunities for growth, along with comprehensive training for new team members. Join us, and you'll have the chance to make a significant impact on someone navigating a challenging life transition and help them find their way forward. Benefits We Offer: • Paid federal holidays, • Health Insurance

As part of Revenue Cycle management, collects co-payments, co-insurance, deductible and self pays at point of service. The Patient Registration Specialist is responsible for registering patients in, gathering complete data necessary to assure timely reimbursement, collects out of pocket insurance fe

Exceptional customer service and communication skills are essential. Customer service experience (Preferred). Strong teamwork skills and commitment to excellent patient care.

Puts patient service first: ensures that patients and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights. The in-home setting could be a patient's private residence or in a patient's room in an independent livin

The Clinic Coordinator will provide physical therapy, occupational therapy, speech language pathology services to patient, to include but not limited to screening and evaluation, treatment planning, treatment implementation, treatment reassessment and revision, patient/client reevaluation, discharge

The Physical Therapist provides direct speech therapy services primarily on a visiting and intermittent basis in the patient's home in accordance with the policies and procedures of Max Health & Wellness Home Health Services. Implement selected components of patient treatment, obtain data related to

Led by therapists and driven to improve patient outcomes, our team is fueled by compassion and the autonomy to impact the lives of our patients.

Provide timely communication with referral sources and patients. The Physical Therapist will be responsible for patient care and daily operations of the clinic. The ideal candidate is someone who is a passionate, responsible Physical Therapist that focuses on overall patient care and is looking for

Provide physical therapy services in a 1:1 setting to help abolish ageism. Drive rewarding patient outcomes. Cameron Broas, Clinical Career Specialist.

We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. Implements and modifies appropriate interventions/treatments as indicated based on the patient's functional status, diagnosis, age, p

Hartford Healthcare - JobID: 25162295 [Medical Office Assistant / Scheduler] As a Patient Service Coordinator at Hartford Healthcare, you'll: Coordinate patient appointments and manage scheduling; Facilitate communication between patients and healthcare providers; Ensure accurate patient records and

Led by therapists and driven to improve patient outcomes, our team is fueled by compassion and the autonomy to impact the lives of our patients.

Hartford Healthcare - JobID: 25161155 [Medical Office Assistant / Scheduler] As a Patient Service Representative at Hartford Healthcare, you'll: Coordinate patient appointments and manage scheduling; Facilitate communication between patients and healthcare providers; Process patient information and

Put your physical therapy expertise to work where it’s needed most as a travel PT with Jackson Therapy Partners! Help patients recover from injuries, manage chronic conditions, and improve their overall physical health while exploring a brand-new location. Impacting Patient Care Nationwide. Delive

Provides patient care under MD referral in our inpatient acute care and inpatient rehab settings. Demonstrates and promotes service excellence at all times. Observes patients' response to treatment physically and psychologically and adjusts the treatment plan accordingly.

Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes. Constantly evaluate evolving patient needs and respond with plan of care adjustments. Powered and informed by data analytics that are unmatched in the home an

With over 7,000 therapists in 28 states and growing, we provide quality rehabilitation services to homecare, sub-acute, long-term care, outpatient, hospital, and assisted living facilities throughout the nation. PT Provides comprehensive treatment to patients utilizing modalities and modify patient

Provide physical therapy services in a 1:1 setting to help abolish ageism. Drive rewarding patient outcomes.

Led by therapists and driven to improve patient outcomes, our team is fueled by compassion and the autonomy to impact the lives of our patients.

Mount Sinai - 5 Cuba Hill Rd [Medical Office Assistant / Scheduler] As a Patient Service Representative at Mount Sinai, you'll: Coordinate patient appointments and manage scheduling efficiently; Facilitate communication between patients and healthcare providers to ensure seamless service; Process pa

Northwell Health - JobID: 22604305 [Medical Records Clerk] As a Patient Access Services Representative at Northwell Health, you'll: Greet and register patients; Verify insurance coverage and obtain necessary authorizations; Schedule appointments and coordinate patient referrals; Collect and process

Jackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Fairfield, Connecticut. Put your physical therapy expertise to work where it’s needed most as a travel PT with Jackson Therapy Partners! Help patients recover from injuries, manage chronic conditions, an

Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or milit

Mount Sinai - 5 Cuba Hill Rd [Medical Office Assistant / Scheduler] As a Patient Service Representative at Mount Sinai, you'll: Coordinate patient appointments and manage scheduling efficiently; Facilitate communication between patients and healthcare providers to ensure seamless service; Process pa

Conduct patient evaluations with patients and develop individualized treatment plans that help patients recover and return to a pain free life!. Communicate regularly with patients, physicians, and other healthcare professionals to ensure patient needs are being met. Enjoy a positive workplace where

As an outpatient orthopedic clinician, you will have the opportunity to work with patients varying in age and diagnosis based on each clinic's specialty. Our treatment sessions are individualized, allowing a patient-centered focus and approach. Ivy Rehab Physical Therapy - Outpatient Orthopedics.

Provide physical therapy services in a 1:1 setting to help abolish ageism. Drive rewarding patient outcomes.

Jackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Middletown Township, New Jersey. Put your physical therapy expertise to work where it’s needed most as a travel PT with Jackson Therapy Partners! Help patients recover from injuries, manage chronic condi

The Hospitalist Physician at Jersey Shore University Medical Center provides comprehensive inpatient care in a patient-centered environment, working with a large team of specialists. Guided by a patient-centered approach toward care, and informed by the latest medical breakthroughs, HOPE Tower inclu

Led by therapists and driven to improve patient outcomes, our team is fueled by compassion and the autonomy to impact the lives of our patients.

Working at an outpatient facility, rehabilitation center, private practice or physical therapy office, you'll assess patients' mobility, strength and function, develop treatment plans, maintain records and provide patient education. As an outpatient physical therapist, you'll provide PT services to

Mount Sinai - 5 Cuba Hill Rd [Medical Office Assistant / Scheduler] As a Patient Service Representative at Mount Sinai, you'll: Coordinate patient appointments and manage scheduling efficiently; Facilitate communication between patients and healthcare providers to ensure seamless service; Process pa

We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract/travel role.

Mount Sinai - 5 Cuba Hill Rd [Medical Office Assistant / Scheduler] As a Patient Service Representative at Mount Sinai, you'll: Coordinate patient appointments and manage scheduling efficiently; Facilitate communication between patients and healthcare providers to ensure seamless service; Process pa

The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collect

The therapist will work in an outpatient clinic setting for 40 hours a week, with a focus on providing high-quality care to patients. This Physical Therapist assignment is for 13 weeks and the setting is Outpatient Clinic. We are dedicated to bringing healthcare experts to work in healthcare systems

Mount Sinai - 5 Cuba Hill Rd [Medical Office Assistant / Scheduler] As a Patient Service Representative at Mount Sinai, you'll: Coordinate patient appointments and manage scheduling efficiently; Facilitate communication between patients and healthcare providers to ensure seamless service; Process pa

This is a field-based position, requiring the Physical Therapist to act as the patient's partner throughout the trip of restoring motion and ensuring that the patient will function at their personal best. Constellation Health Serviceswas founded to be an innovative leader in the post-acute continuum

Work when you want for as many patients as you want to see. Typically the minimum is 15 hours of direct patient care and 3 weekdays of availability per week. This is a staff-level position focused on direct patient care.

Mount Sinai - 5 Cuba Hill Rd [Medical Office Assistant / Scheduler] As a Patient Service Representative at Mount Sinai, you'll: Coordinate patient appointments and manage scheduling efficiently; Facilitate communication between patients and healthcare providers to ensure seamless service; Process pa

Collaborate with a multidisciplinary team to implement methods and develop care management protocols that optimize the use of hospital services for all patients while ensuring quality care is provided. Excellent customer service and interpersonal skills. Levels of productivity, quality and patient s

The Physical Therapist (PT) helps to coordinate patient care with other care providers such as Rehab Therapists, Nurses, Social Workers and participates in patient transition planning and/or patient discharge planning including recommendations to community resources to meet patient needs throughout