49 Best patient service specialist Jobs in New York, NY (March 2025)

Electronic Deals is looking for a reliable and professional Customer Service Representative to handle incoming calls and emails. We need someone with excellent communication skills, a friendly attitude, and the ability to assist customers efficiently. Responsibilities: Answer customer inquiries via phone and email promptly and professionally. Provide product information and assist with order-related questions. Address customer concerns and work towards quick resolutions. Maintain accurate records of customer interactions. Collaborate with team members to ensure excellent service. Requirements: Strong verbal and written communication skills. Experience in customer service (preferred but not required). Ability to multitask and stay organized. Basic computer skills and familiarity with email platforms. Friendly, patient, and problem-solving mindset.

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Chelsea Dental Studio

Our thriving practice is growing and we are seeking a skilled dentist to assist our patients in achieving optimal oral health! Our modern and updated dental boutique uses state-of-the-art technology, and our approach to patient care ensures satisfaction. You should have the experience, current licensure in good standing, a caring chair side manner, and effective communication skills. We offer a range of benefits, a highly trained clinical staff, and a support staff to help you stay focused on providing high-quality dentistry. If you’re looking to work alongside a professional and upbeat team, we’d like to connect. Please apply today! Compensation: $500-800 with production percentage Responsibilities: Work alongside our dental hygienists and administrative staff in composing comprehensive treatment plans Coordinate and perform preventive dental care treatments such as sealants, x-rays, fillings, and cosmetic dental services when indicated Seek consultation with dental specialists, such as pediatric dentists, orthodontists, endodontists, or periodontists when appropriate Determine and diagnose oral diseases and provide appropriate treatment for common dental problems including root canals, surgical extractions, cleanings, and restoration Supervise dental assistants, dental hygienists, associate dentists, and administrative staff, and communicate with support staff regarding patient care plans Qualifications: DDS (Doctor of Dental Surgery) or DMD (Doctor of Dental Medicine) degree from an ADA accredited dental school, and a Bachelor’s degree are required State license that is current, unrestricted, and in good standing Additional certifications required: CPR, BLS, and NPI Possess strong bedside manner, and great communication skills Advanced knowledge of dental standards and guidelines, public health standards, and dental medicine trends and advances is helpful General Practice Residency (GPR) NYS dental license NYS resident

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Home Care Services

Home Care Retention Specialist

1 month ago

$23 hourly

Full-time

Fordham Heights, The Bronx

Heart to Heart Home Care is seeking an experienced Home Care Retention Specialist to join our growing team! Responsibilities: Follow up with all required parties to ensure resolution and continuation of the patient services in an event of possible discharge. Create, optimize, and evolve retention strategies to sustain patients. Analyze customer feedbacks to identify & assess customers’ needs to achieve superior customer satisfaction. Build sustainable relationships with patients through open & continuous communication. Uphold the highest level of integrity and customer service. Requirements: Must be fluent in conversational Spanish. Ability to follow up and research customer concerns and communicate all obtained information to appropriate parties. Ability to develop new techniques to ensure customer preservation. Exceptional documentation skills. Job Type: Full-Time Salary: $18.00 - $23.00 per hour What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

East New York, Brooklyn

NYC OPTICAL is a leading provider of comprehensive eye care services dedicated to improving our patients' vision and overall eye health. Our team of experienced professionals offers personalized care with a commitment to excellence. We are currently seeking a detail-oriented Insurance Payment Data Entry Specialist to join our dynamic administrative team. Job Overview: The Insurance Payment Data Entry Specialist will be responsible for accurately entering and managing insurance payment data within our billing system. This role involves handling various aspects of insurance claim processing, patient account management, and ensuring timely and accurate payment processing. Key Responsibilities: Enter and maintain accurate insurance payment information in the clinic’s billing system. Verify patient insurance details and payment amounts to ensure accuracy. Assist with the preparation, submission, and follow-up of insurance claims. Resolve discrepancies and address issues related to insurance payments and claims. Communicate effectively with insurance companies, patients, and clinic staff to facilitate smooth payment processing. Maintain organized and up-to-date records of all transactions and communications related to insurance payments. Ensure compliance with relevant regulations and standards. Qualifications High school diploma or equivalent; associate’s or bachelor’s degree in a related field is a plus. Previous experience in insurance payment processing, data entry, or a similar role preferred. Strong attention to detail and accuracy in data entry. Proficiency in medical billing software and Microsoft Office Suite (Excel, Word). Excellent organizational and time-management skills. Strong communication skills and the ability to work effectively. Knowledge of medical terminology and insurance procedures is an advantage. NYC Optical is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Temp-to-hire Pay: $17.00 - $21.01 per hour Expected hours: 40 per week Benefits: Employee discount Flexible schedule Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Microsoft Excel: 1 year (Required) Ability to Commute: Brooklyn, NY 11239 (Required) Ability to Relocate: Brooklyn, NY 11239: Relocate before starting work (Required) Work Location: In person

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