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We are looking for a friendly, compassionate, and organized Customer Service Representative to join our veterinary clinic team. You will be the first point of contact for pet owners, providing exceptional service both in person and over the phone. Your role is essential in creating a welcoming environment and ensuring smooth communication between clients and our veterinary staff. Key Responsibilities: Greet clients and their pets warmly as they arrive at the clinic. Answer phone calls, schedule appointments, and manage the clinic calendar. Provide information about services, pricing, and general pet care. Handle client check-in and check-out processes. Maintain accurate client and patient records using veterinary software. Process payments, issue invoices, and manage basic billing tasks. Communicate effectively with veterinarians and technicians regarding appointments and patient needs. Handle client concerns or complaints professionally and escalate when necessary. Maintain cleanliness and organization of the reception and waiting areas.

About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences

One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Part-time, Contract Pay: $16.00 - $18.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person

Job Purpose The Client Scheduling Coordinator plays a crucial role in ensuring a seamless client experience by facilitating the pre-registration process and managing appointment schedules. This position requires strong organizational skills, attention to detail, and excellent communication abilities to effectively interact with clients. Duties & Responsibilities Collect and verify client demographic and insurance information prior to appointments Ensure all necessary documentation is completed and accurate Communicate with client to gather required information and answer any pre-registration questions Assist clients with any issues Coordinate and manage clients appointments efficiently, considering provider availability and client needs Utilize scheduling software to book, confirm, and modify appointments as needed Follow up with patients to confirm appointments and provide any necessary pre-visit instructions Monitor and manage appointment cancellations and rescheduling to optimize the schedule Work closely with clinical staff, providers, and administrative teams to ensure smooth patient flow and address any scheduling conflicts Communicate effectively with insurance companies to verify eligibility and obtain authorizations as needed Provide exceptional customer service to patients, addressing inquiries and concerns in a professional and friendly manner Assist in resolving any issues related to scheduling or pre-registration promptly Qualifications High school diploma or equivalent is a plus Previous experience in a healthcare setting, particularly in patient registration and scheduling, is highly desirable Strong computer skills, including proficiency in scheduling Excellent Bi-lingual communication and interpersonal skills, with a strong focus on customer service Ability to multitask and work effectively in a fast-paced environment Detail-oriented with strong organizational skills Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction

Carnegie Hill New York (CHI) – New York, NY Part-Time & Full-Time | In-Person | Flexible Schedule | Trauma-Informed Care ** 🏥 About Us** Carnegie Hill New York (CHI) is a respected outpatient treatment provider located in Manhattan. We deliver trauma-informed, harm reduction-based care to individuals with substance use disorders. Our services include: - OTP (Opioid Treatment Program) - CDOP (Chemical Dependency Outpatient Program) We support patients recovering from opioids, alcohol, cannabis, stimulants, and other substances. At CHI, we foster dignity, compassion, and evidence-based care. We are currently hiring dedicated part-time and full-time counselors to join our collaborative, mission-driven team. ** 📝 Job Responsibilities** - Provide in-person individual and group counseling to clients - Facilitate therapy groups focused on relapse prevention, trauma support, coping skills, and wellness - Complete biopsychosocial assessments and develop person-centered treatment plans - Support both harm reduction and abstinence-based recovery goals - Maintain documentation in the electronic health record (EHR) according to OASAS standards - Collaborate closely with prescribers, nurses, peer specialists, and administrators - Participate in supervision, team meetings, and ongoing professional development ** ✅ Qualifications** - Required: Active NYS credential – CASAC-P, CASAC-T, CASAC, LMSW, LMHC, or LCSW - Bachelor’s degree holders from accredited colleges are encouraged to apply - CHI will assist eligible applicants in acquiring CASAC-P certification prior to or during onboarding process - Experience or interest in treating both opioid and non-opioid substance use disorders (alcohol, cannabis, etc.) - Familiarity with harm reduction and trauma-informed care principles - Strong interpersonal, documentation, and organizational skills - Bilingual (Spanish/English) is a plus - 1–2 years of relevant experience is a plus but not required; we strongly encourage all applicants to apply regardless of experience ** ⏰ Schedule** - Part-time and full-time roles available - Opioid Treatment Program (OTP) Clinic hours: Monday–Friday, 6:30 AM – 2:30 PM; Saturday 9 AM – 11 AM - Chemical Dependency (CDOP) Clinic hours: Monday–Friday, 9:00 AM – 5:00 PM; Saturday – by appointment - Flexible scheduling—morning shifts especially welcome - All work starts in-person, face-to-face counseling, with potential for hybrid work later 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) - Easily accessible via subway and public transit (near 4,5,6, and Q trains) 💲 Compensation - Competitive hourly rate or fee-for-service (based on license and experience) - Compensation details discussed during interview or by phone with CEO - Clinical supervision and CEU support provided - Inclusive, trauma-informed team environment - Career development and potential transition to full-time employment ** ** ** 📬 How to Apply** Please submit your resume and a brief cover letter via Indeed: Applications are reviewed on a rolling basis. ** 🤝 Join Our Team** Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

Job description We are seeking a friendly, detail-oriented Clerk to assist with front-end operations, customer service, and inventory management. The ideal candidate is highly organized, customer-focused, and able to multitask in a fast-paced environment Schedule: Mon-Fri: (Both mornings & evenings available) Responsibilities: Greet customers warmly and provide excellent customer service Assist customers with general inquiries, recommendations, and transaction processing Handle cash register transactions, including sales, returns, and payments Making sure the register area is clean and well-maintained Assist staff with administrative tasks, such as filing, data entry and record-keeping Answer phones and direct customer inquiries to the appropriate pharmacy personnel Help verify patient information, updating insurances in prescription Assist in receiving and processing pharmacy inventory orders Assist with execution of business related services including, but not limited to, making copies, and faxes. May perform any number of additional duties in order to support the operation of the organization ​Qualifications: Will trained at job site or online Strong critical thinking skills Excellent written and verbal communication skills Strong attention to detail and ability to multi-task Strong organizational skills Basic computer proficiency and ability to learn Ability to work in a fast-paced environment while maintaining accuracy

What this Position Offers: - Competitive Pay - Full-time position - Paid Vacation - Paid Sick days - Paid Holidays - Opportunity for growth to a management position - Great and friendly work environment - Opportunity to see patients get better - reward of helping others This job requires flexibility and availability to work evening and weekend hours as needed. Reliability is a must. Promotion is based on performance and initiative to solve problems. We are looking for an independent 'problem-solver' minded individual who is capable of making everyone happy. Bilingual is a plus: Spanish / Chinese / Russian Growth Potential with Promotions for the Right Candidate A urology practice is seeking an experienced medical office professional who can multitask and independently handle a variety of front-office, back-office and clinical tasks. An ideal candidate would also be able and willing to do medical assisting tasks as needed. Must be able to obtain medical history. This role is critical to creating a positive first impression for the practice. Your caring and positive attitude will have a significant impact on patient loyalty and their relationship with the practice. Must be available to work a flexible schedule including evenings and some weekends. We are a smoke-free and drug-free organization. An ideal candidate would understand that this is as much a front desk position as it is a sales position as the ability to communicate with prospective patients for them to choose us is critical to business success. The employee should be able to manage and follow up on all patient requests. Prior successful sales experience is beneficial. We are looking for an experienced healthcare professional. An ideal candidate would have experience with the following skill set: PRIMARY FUNCTION: - Experience with front office duties. - Experience in benefit eligibility including out-of-network benefits, preauthorizations, surgical authorizations or billing. medical billing and collection practices - Experience with surgical scheduling - Sales Oriented - Pleasant and professional phone manner. Must be comfortable handling urine specimens and blood specimens. Follow HIPAA rules; be able to confidentially discuss private medical issues with male and female patients such as sexual health and urinary incontinence in a professional manner. Your duties will include explaining our medical services; schedule appointments, answer and return calls from potential and existing patients. Document all interactions in EMR (electronic medical records). Check-in patients, verify insurances, pre-certify and schedule tests (CT, MRI, etc) and surgeries with insurance companies. Schedule hospital surgeries. Submit medical billing information; collect patient payments. Responsibilities: - Greeting our patients and directing the flow of the facility including the office and surgical practice area - Enters patient demographics in system - Collects co-pays and past balances at time of check-in and enters into the batch for the day Ideally, you have experience with medical assistance for procedures such as cystoscopy, urodynamics, uroflow. Compensation commensurate with skills and experience. Includes base salary plus performance based incentives. Please include a cover letter detailing your experience and skills that are relevant to this position. This will significantly improve your chances of employment in our practice. Principals only. Recruiters, please don't contact this job poster.

We are looking for a Hearing Instrument Specialist/Dispenser to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you! What makes us different? While working at our Company, you will enjoy great perks, such as a great Monday through Friday work schedule (no weekends). We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team. Responsibilities: Provides patient care within the scope of practice for a Hearing Instrument Dispenser Conduct comprehensive hearing evaluations to determine the extent of hearing loss. Recommend and fit hearing aids based on client's unique needs and preferences. Program, adjust, and fine-tune hearing aids to ensure optimal performance. Educate clients on hearing aid use, maintenance, and communication strategies. Provide empathetic support and counseling to help clients adapt to hearing aids. Keep accurate client records, maintain compliance with regulations, and uphold ethical standards. Stay updated on the latest hearing aid technology and advancements. Deliver outstanding customer service, addressing client inquiries and concerns. Promote our hearing healthcare services and products to attract new clients. Qualifications: NY and/or NJ State licensure or ability to obtain state licensure as a Hearing Instrument Dispenser 4th-year Audiology Externs are encouraged to apply. Strong interpersonal and communication skills. Attention to detail and the ability to work independently. Compassion, patience, and a genuine commitment to improving the lives of those with hearing loss. We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.

Under the supervision of the Mental Health Supervisor of the ED LEADS program, provides supportive and outreach services to adolescent, adult & geriatric consumers of inpatient and outpatient mental health services. Peer Counselors are integrated into treatment teams in order to enhance patients’ safety, promote recovery and provide continuity of care. The Peer Counselor, utilizing a recovery orientation, will work in close collaboration with staff of all disciplines, consumers, significant others and outside agencies to provide respectful, patient-centered treatment and discharge planning. Minimum Qualifications: Must have Peer Specialist (NYCPS) Certification or Certified Recovery Peer Advocate (CRPA) Certification

CURRENTLY HIRING InstaVet Urgent Care is on the lookout for a Customer Care Specialist to join their AMAZING team! The Care Specialist is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face. Our Ideal Candidate Exceptional customer service and communication skills Is self-motivated and able to work independently Is a great team player Job Responsibilities Include, But Are Not Limited To Answer phones and greet clients and patients Accurately enter client information, collect payments, and print receipts Maintain an individual cash box which is to be balanced at the end of each shift Consistently provide exceptional customer service in a positive manner Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Qualifications: The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face Exceptional customer service and communication skills Is self-motivated and able to work independently Responsibilities: The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times Answer phones and greet clients and patients Benefits: Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Job Type: Full-time Pay: From $22.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 10 hour shift Weekends as needed Work Location: In person