Are you a business? Hire patient service specialist candidates in New York, NY
We are seeking a bilingual (English & Spanish) Dental Recall Coordinator to join our team! If you are passionate about helping people, have a friendly and compassionate personality, and love working in a fast-paced, patient-focused environment, we’d love to hear from you. Key Responsibilities: Schedule patients for regular re-care visits and follow-up appointments. Communicate effectively with patients to ensure their needs are met. Utilize your sales skills to encourage patients to prioritize their dental health. Provide excellent customer service with empathy and professionalism. Qualifications: Must be fluent in both English and Spanish. Some knowledge of dental terminology and procedures is required but not a must. Prior experience in the dental field is preferred. Strong communication and interpersonal skills. Compassionate, detail-oriented, and passionate about helping people. Sales experience is a plus. Job Details: Part-time position with the potential to become full-time. Opportunity to grow within the team and advance your career. If this sounds like the perfect opportunity for you, we encourage you to apply and join our dedicated and caring team! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 15 – 25 per week Schedule: Monday to Friday Work Location: In person
About us: NYC IVF is a growing boutique fertility clinic in the heart of Manhattan. Our mission is to provide individualized, personal care to all our patients. Our luxurious 5th ave location welcomes patients and our in house lab and operating room ensures they never have to leave the comfort of our clinic for treatment. Our testimonials and success rates speak for themselves but we need someone who can effectively promote our value proposition. To Apply: Please submit a resume along with a portfolio (any size, any content type) Responsibilities: We are looking for someone to independently manage all aspects of our marketing in house. Successful candidates are those who are strong in both creative and analytics. Digital Coordinate with our Google Ads/Analytics team to manage and optimize paid ads and keywords Continually optimize SEO and website Create and post new social media content through IG, FB, and Twitter Create newsletters and blog post for our website based on social media research (as above) and scientific research - specifically, breaking down complex procedures into digestible posts Creative Plan campaigns for content on various social media Film videos and take photographs for our online platforms Plan and execute new ideas to engage target demographic, such as in person events Strategy & Analytics Effectively communicate and report analytics and progress to stakeholders Follow and search for trends in IVF (conversations online, frequent questions) to generate original content and campaigns Diagnose current media strategy and develop new strategies to create a clear path forward for increasing patient acquisition Eligibility: Video and photo editing experience Experience in leading digital marketing and analytics Experience in graphic design is a major plus, but we also have templates Motivation to grow our online presence, find ways to translate that to patient volume, and help more people realize their goal of becoming parents Eagerness to learn and write about our field An excellent candidate will have/develop a strong knowledge of our field of work and our clinic Ability to work independently Location: Must be able to come into our Midtown office 2-3 times per week for generating content Otherwise timing is flexible! Compensation and benefits: Salary range $50k depending on skills. Incentive plan based on patient volume generation with a goal of approximately $30k ($80k in total compensation with potential upside depending on performance) Complementary services at our clinic* Tuition assistance* Opportunities for career advancement with our company *Additional eligibility applies