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Department/Unit: Education And Develop Work Shift: Day (United States of America) Salary Range: $78,773.63 - $122,099.12 Salary range will be prorated based on hours worked. The Education Specialist is expected to utilize their knowledge and skills to accomplish the goals of the organization. The Education Specialist achieves this goal through the roles of educator, performance consultant, and leader in collaboration with members of the Hospital, the Center, and the community. Hours: Monday-Friday, 08:00-4:30pm with occasional off-shift and weekend rotation to support educational needs of AMC. • Supports preceptors in developing orientation programs for new Staff., • Responsible for staff orientation and continued development., • Demonstrate principles of conflict resolution and promote consensus building., • Represents Case Management/Social Work at organizational committee meetings as directed, • Serves as AMC Liaison with executive leadership interfacing with continuum of care providers and public agencies including: SNF Administrators, vendors, CHHAs, LDSS-APS/CPS, NYS-OMH, OPWDD, MHLS among other regulatory agencies, • Interprets laws, policies, operational procedures and objectives. Ensures compliance with regulatory and legal requirements., • Assists in the development of policies and procedures, standards of care and practice, and in the monitoring processes in relations to those standard, • Demonstrates advanced knowledge and expertise in CMS, DOH, OMH, OPWDD laws and regulations pertaining to access, delivery, transition and financing across the continuum of care., • Expertise in entitlement eligibility, managed care, guardianship, immigration and naturalization laws., • Ensures efficient and effective service provision within regulatory and professional standards. Minimum Qualifications: • Master’s Degree (MS-Nursing strongly preferred)., • Board Certification in relevant specialty- strongly preferred., • Experience in the field of Clinical Social Work or Nursing with experience in Case Management, Utilization Review and Discharge Planning., • BLS Certification., • Demonstrated clinical competency in a nursing or allied health specialty. Previous experience in education program development and teaching preferred., • Ability to create collegial and collaborative relationships internally and externally., • Ability to read and analyze documents., • Ability to listen well, to engage in interactive dialogues with others, and facilitate communication among groups., • Effective organizational, oral and written communication skills, problem solving, program development, computer skills, strong leadership and team building skills. The Education Specialist provides leadership and direction to support high performing staff through the development of educational activities that meet the needs of the nursing organization. Principal Position Responsibilities The Education Specialist is responsible for leading in the design and development of systems that support staff involvement in practice, research, education, and quality decisions; promoting a collaborative environment where nurses practice at the highest level of licensure. This position is responsible for participating in the design, development and implementation of orientation and continuing education programs for individuals and groups within the nursing organization. The educational outcomes of programming are evaluated and linked to the quality process and patient care outcomes. Ideal Candidate will have Pediatric nursing experience. Candidates without pediatric experience can still apply and may be considered Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job DescriptionDescription: Soleo Health is seeking a Full-time Infusion Care Coordination Specialist - LPN to support our specialty infusion patients in Hawthorne, NY. Join us in Simplifying Complex Care! Soleo Health Perks: • Competitive Wages, • 401(k) with a Match, • Referral Bonus, • Paid Time Off, • Great Company Culture, • Annual Merit Based Increases, • No Weekends or Holidays, • Paid Parental Leave Options, • Affordable Medical, Dental, & Vision Insurance Plans, • Company Paid Disability & Basic Life Insurance, • HSA & FSA (including dependent care) Options, • Education Assistance Program The Position: The Infusion Care Coordination Specialist - LPN is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Following AIS visits, the Infusion Care Coordination Specialist - LPN engages directly with patients to coordinate next steps in care, ensuring clarity of future appointments and supporting a positive, seamless patient experience. Responsibilities include: • Receive medication referrals and collect insurance information through various methods., • Proficient data entry and generating daily office communications., • Contact referral sources, patients, or prescriber’s offices to obtain additional information required for verification of benefits or prior approvals., • Place outbound calls to patients or doctor’s offices to notify them of care status., • Collaborate with prescribers to facilitate payor denial appeals., • Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources., • Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner., • Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services., • Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure., • Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency., • Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits., • Clearly communicate patient needs for external agency support, when necessary, to ensure timely care., • Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines., • Support client satisfaction at a level that ensures account retention., • Meet with patients in person following AIS visits to schedule their next appointment prior to departure., • Confirm patient understanding of their next visit and ensure accurate scheduling to support timely medication dispensing and care coordination., • Inquire about the patient’s appointment experience and request completion of a brief satisfaction survey., • Full-time, 8:30am - 5pm, 40 hours per week, • Must be able to work on-site, • Healthcare scheduling experience preferred, • Licensed Practical Nurse (LPN) issued by the state of New York Requirements:, • High school diploma or equivalent required, • Licensed Practical Nurse/Licensed Vocational Nurse License, • Prior healthcare scheduling experience required, • Home infusion experience required, • Ability to work on-site and interact directly with patients in a clinical setting, • Strong communication skills, • Ability to prioritize and multitask, • Basic computer skills including Microsoft Excel, Word, Outlook, • CPR Plus application experience preferred About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo’s Core Values: • Improve patients’ lives every day, • Be passionate in everything you do, • Encourage unlimited ideas and creative thinking, • Make decisions as if you own the company, • Do the right thing, • Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Licensed Vocational Nurse, Vocational Nurse, LVN, Licensed Practical Nurse, LPN, Patient Care Coordinator, Care Coordinator, Clinical Coordinator, Nurse Scheduler, Clinical Scheduler, Staffing Coordinator, Intake Coordinator, Referral Coordinator, Nursing Coordinator, Care Management Coordinator, Clinical Data Entry, Clinical Management System, EMR, EHR, Medical Documentation, Nursing Department Support, Care Coordination, Inter-Agency Coordination, Patient Intake, Utilization Coordination, Medication referrals, Specialty Pharmacy Coordination, HUB Services, High-volume Inbound Calls, Outbound Patient Calls, Patient Education, Customer Service, Nurse Scheduling, Clinical Scheduling, Visit Coordination, Geographic Scheduling

Job Description Broadview at Purchase College GENERAL SUMMARY: A unique opportunity exists to join a team in creating a vibrant senior learning community on the campus of Purchase College, State University of New York. The residents of this university-based retirement community will be able to enjoy the many amenities of the college including the renowned Neuberger Museum of Art, the Performing Arts Center, the academic and athletic facilities, and the park-like campus. They will be able to enjoy all these benefits while living in a village designed specifically for their interests and needs. As part of the Purchase College community, Broadview residents will enjoy both formal and informal programming and collaborative opportunities designed to promote intergenerational engagement with members of the college community, ranging from classes and mentoring to providing employment opportunities for students. Broadview will offer the full continuum of services, inclusive of Independent Living, Assisted Living, Enhanced Assisted Living, and Memory Care. INCLUSIVE AND COLLABORATIVE CULTURE: We are dedicated to promoting diversity, equity, and inclusion. Diversity is the commitment to a community of equity and access through the acceptance of all aspects of human difference. This includes but is not limited to age, disability, race, ethnicity, gender, gender expression and identity, language heritage, national origin, sexual orientation, religion, socioeconomic status, status as a veteran and worldview. Broadview at Purchase College is proud to be SAGE CARE certified, and all employees will be provided with SAGE CARE training. Broadview at Purchase College is committed to integrating various cultural and social perspectives to engender excellence and to creating a collaborative culture in order to provide an exceptional experience for every employee and resident. POSITION SUMMARY: The Staff Nurse (LPN) is responsible for the accurate and timely administration of medications, treatments, documentation, and emergency calls as indicated. Full Time Evening Shift PRINCIPLE DUTIES: Essential Job Duties: 1. Administers medications per physicians’ orders., 2. Complete vitals including temperature, pulse, and blood pressure, 3. Administers treatments, including, but not limited to: simple dressings, catheterization, suctioning, oxygen, etc., 4. Call physicians to facilitate medication orders, supplies, etc, 5. Order all medication and process new physician orders, 6. Assists in direct resident care as necessary., 7. Maintains accurate documentation of medication administered and care rendered., 8. Ensure narcotic counts are accurate at the beginning and end of shift., 9. Receive and give end of shift report to oncoming shift., 10. Provide report to Quality-of-Life Specialist, 11. Call residents emergency contact person when necessary. The salary range for this opportunity is $32.00-$38.00. Other Duties: 1. Assists in admission and discharge procedures., 2. Responds to resident emergency call system as indicated., 3. Makes rounds with physicians and transcribes orders, as needed., 4. Keeps physician and family aware of change in resident’s condition., 5. Maintains the self-respect, personal dignity, and physical safety of each patient., 6. Assures continuity of services and care., 7. Attends in-service training and education sessions, as assigned., 8. Performs specific work duties and responsibilities assigned by supervisor., 9. Other duties as assigned by Nursing Supervisor and/or Health Services Director HOSPITALITY FOCUS: Broadview at Purchase College fully embraces a culture of hospitality and implements Extraordinary Impressions. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests: 1. We greet residents, employees, and guests warmly, by name and with a smile., 2. We treat everyone with courteous respect., 3. We strive to anticipate resident, employee and guest needs and act accordingly., 4. We listen and respond enthusiastically in a timely manner., 5. We hold ourselves and one another accountable., 6. We embrace and value our differences., 7. We make residents, employees and guests feel important., 8. We ask, “Is there anything else I can do for you?”, 9. We maintain high levels of professionalism, both in conduct and appearance, at all times., 10. We pay attention to details. WELLNESS FOCUS: The Community employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result. QUALIFICATIONS: 1. Current NYS RN or LPN License., 2. CPR Certification, 3. At least two (2) years nursing experience. Geriatric involvement preferable. PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Frequent standing, stooping, bending, stretching, squatting; must be able to stand/walk for up to 70% of the workday; must be able to lift, transfer, turn and position residents weighing up to 125 lbs. unassisted, or with the assistance of one for a resident weighing over 125 lbs. May be subjected to offensive odors and combative behavior. Must be able to lift and carry up to 20 lbs. frequently, and 50 lbs. occasionally. May be exposed to communicable diseases including the HIV and HBV viruses. Must be able to work paying close attention to detail with frequent interruptions.

Job Description Kabel Hearing, LLC is seeking a compassionate Patient Care Coordinator to join our team. In this role, you will support and coordinate patients' hearing healthcare journeys, fostering strong connections and facilitating communication between patients and providers. We value individuals with a passion for helping others, strong organizational skills, and a commitment to patient-centered care. Join us in promoting wellness through improved hearing health and make a positive impact daily. Responsibilities • Welcome and assist patients, manage appointments and records using EHR systems., • Coordinate communication between patients and audiologists., • Educate patients on hearing services, products, and insurance., • Handle billing inquiries and support insurance claims., • Assist clinical team with documentation and administrative tasks., • High school diploma or equivalent required; associate degree preferred., • Experience in healthcare coordination, customer service, or administration., • Excellent communication, interpersonal skills, and patient-centered approach., • Strong organizational skills with attention to detail., • Ability to collaborate within a multidisciplinary healthcare team., • Familiarity with EHR systems and basic computer skills., • Empathy and patience with diverse patient populations., • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays), • Training & Development, • Hearing Instrument Specialist Apprenctice Program, • Free Food & Snacks, • Wellness Resources

Job DescriptionBenefits: • 401(k) KLS Healthcare KLS Healthcare is seeking an experienced and detail-oriented Medical Billing Specialist to join our growing team of home care professionals. This role is responsible for managing billing, collections, and third-party reimbursement processes while ensuring accuracy and compliance, and is NOT limited to regular office staff duties. Key Responsibilities • Accurately enter charges, payments, and adjustments into the billing system and review batches for accuracy, • Verify patient demographics, insurance coverage, coding, and payment allowances, • Prepare and submit claims and correspondence to insurance carriers and patients for reimbursement, • Respond to telephone inquiries, audits, and written correspondence related to accounts receivable, • Establish payment arrangements with patients as needed, • Maintain organized billing files and documentation, • Track and maintain daily, weekly, and monthly fee collection records, • Perform other office-related duties as assigned Qualifications • Prior experience with third-party insurance billing required, • Excellent communication and customer service skills, • Knows Medical Billing Codes Compensation Additional Salary Information: The salary range and/or hourly rate listed reflects a good-faith estimate of potential base compensation at the time of posting and may be adjusted in the future. Compensation is determined based on factors such as location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.

Job DescriptionDescription: Soleo Health is seeking a Full-time Infusion Care Coordination Specialist - LPN to support our specialty infusion patients in Hawthorne, NY. Join us in Simplifying Complex Care! Soleo Health Perks: • Competitive Wages, • 401(k) with a Match, • Referral Bonus, • Paid Time Off, • Great Company Culture, • Annual Merit Based Increases, • No Weekends or Holidays, • Paid Parental Leave Options, • Affordable Medical, Dental, & Vision Insurance Plans, • Company Paid Disability & Basic Life Insurance, • HSA & FSA (including dependent care) Options, • Education Assistance Program The Position: The Infusion Care Coordination Specialist - LPN is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Following AIS visits, the Infusion Care Coordination Specialist - LPN engages directly with patients to coordinate next steps in care, ensuring clarity of future appointments and supporting a positive, seamless patient experience. Responsibilities include: • Receive medication referrals and collect insurance information through various methods., • Proficient data entry and generating daily office communications., • Contact referral sources, patients, or prescriber’s offices to obtain additional information required for verification of benefits or prior approvals., • Place outbound calls to patients or doctor’s offices to notify them of care status., • Collaborate with prescribers to facilitate payor denial appeals., • Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources., • Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner., • Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services., • Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure., • Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency., • Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits., • Clearly communicate patient needs for external agency support, when necessary, to ensure timely care., • Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines., • Support client satisfaction at a level that ensures account retention., • Meet with patients in person following AIS visits to schedule their next appointment prior to departure., • Confirm patient understanding of their next visit and ensure accurate scheduling to support timely medication dispensing and care coordination., • Inquire about the patient’s appointment experience and request completion of a brief satisfaction survey., • Full-time, 8:30am - 5pm, 40 hours per week, • Must be able to work on-site, • Healthcare scheduling experience preferred, • Licensed Practical Nurse (LPN) issued by the state of New York Requirements:, • High school diploma or equivalent required, • Licensed Practical Nurse/Licensed Vocational Nurse License, • Prior healthcare scheduling experience required, • Home infusion experience required, • Ability to work on-site and interact directly with patients in a clinical setting, • Strong communication skills, • Ability to prioritize and multitask, • Basic computer skills including Microsoft Excel, Word, Outlook, • CPR Plus application experience preferred About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo’s Core Values: • Improve patients’ lives every day, • Be passionate in everything you do, • Encourage unlimited ideas and creative thinking, • Make decisions as if you own the company, • Do the right thing, • Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Licensed Vocational Nurse, Vocational Nurse, LVN, Licensed Practical Nurse, LPN, Patient Care Coordinator, Care Coordinator, Clinical Coordinator, Nurse Scheduler, Clinical Scheduler

Req Number 163590 Job Description Coordinates and delivers evidence-based interventions to children 0-5 years old, and their families, who present with social needs and/or developmental concerns. Job Responsibility * Implement and sustain the evidence-based HealthySteps model in supporting families of children ages 0-5 with development, learning and growth, and overall wellbeing, in conjunction with the pediatric primary care team. * Joins and participates in in-person team-based well visits to reach families during primary care appointments. * Creates and maintains up-to-date community partnership and resource directory. * Maintains a HealthySteps family support line and responds to and track call requests within designated response time. * Provides appropriate referrals to families for support with individualized needs. * Appropriately documents all clinical activities and care coordination in the electronic health record with consideration to patient confidentiality. * Attend and participate in team meetings, huddles, and patient care meetings as appropriate. * Tracks caseload to ensure capacity to deliver HealthySteps services within the delivery model. Ensure when termination criteria are met and/ or escalate families requiring further support to higher levels of care through health system and community referrals, as appropriate. * Use team-based communication strategies to close the loop on referrals and follow up for outstanding patient needs. * May facilitate caregiver support groups as appropriate. * Participates in reflective clinical supervision meetings. * Maintains accurate records of caseload data as appropriate for program management, evaluation, and reporting purposes. Job Qualification * Master's degree in social work or related field, required. * NYS Licensure required within 6 months of hire, if applicable. * 1-3 years of relevant experience working with children and families, required. * Successful completion of the HealthySteps Specialist training within 6 months of hire. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range for this position is $44450.00-$69340.00/year It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Job Description Schedule: 6:30am to 3:30pm/ 9:30am to 6:30pm, Monday-Friday What you’ll do: • Greet and register patients in a prompt and pleasant manner., • Instruct patients to complete registration, history and HIPAA acknowledgement forms., • Request updates from established patients., • Collect and enter all insurance referrals., • Make copies of patient forms and insurance cards., • Enter all demographic information and off-bill comments into billing system., • Call insurance carriers and patients for follow-up information to complete registration as needed., • Instruct patients about referral and payment process as needed., • Notify other departments of patient arrival., • Pull and file patient encounters., • Schedule and re-schedule appointments for patients., • Takes message and respond to requests., • Perform Expediter (escort patients to exam rooms) and Call Center duties as needed., • High school diploma or equivalent, Bachelors degree preferred., • Minimum one to three years experience as registrar or similar function required., • Medical Specialist office experience preferred., • Ability to use computerized systems., • Must be detail-oriented and accurate., • Ability to work well under pressure., • Strong interpersonal and customer service skills., • Excellent growth and advancement opportunities, • Dynamic environment, • Access to a diverse network of practitioners, • Broad infrastructure of tools and programs to enhance the employee experience, • Competitive Compensation, • Generous PTO, • Benefits package: health, dental, vision, 401(k), etc. We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions • Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance, • Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client, • Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC, • validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure, • classifies request type correctly, • logs request into ROI software, • retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository), • performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI), • checks for accurate invoicing and adjusts invoice as needed, • releases request to the valid requesting entity, • Rejects requests for records that are not HIPAA-compliant or otherwise valid, • For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure, • Documents in ROI software all exceptions, communications, and other relevant information related to a request, • Alerts supervisor to any questionable or unusual requests or communications, • Alerts supervisor to any discovered or suspected breaches immediately, • Alerts supervisor to any issues that will delay the timely release of records, • Answers requestor inquiries about a request in an informative, respectful, efficient manner, • Stores all records and files properly and securely before leaving work area., • Ensures adequate office supplies available to carry out tasks as soon as they arise, • Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs, • Understands that healthcare facility assignments (on-site and/or remote) are subject to change, • Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations, • Maintains confidentiality, security, and standards of ethics with all information, • Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner, • Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment, • Must adhere to all VRC policies and procedures., • Completes required training within the allotted timeframe, • Creating invoices and billing materials to send to our clients, • Ensuing that client information details are kept up to date, • High School Diploma (GED) required; degree preferred, • Prior experience with ROI fulfillment preferred, • Demonstrated attention to detail, • Demonstrated ability to prioritize, organize, and meet deadlines, • Demonstrated documentation and communication skills, • Demonstrated ability to maintain productivity and quality performance, • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred, • Prior experience with EHR/EMR platforms preferred, • Prior experience with Windows environment and Microsoft Office products, • Displays strong interpersonal skills with team members, clients, and requestors, • Must have strong computer skills and Microsoft Office skills, • Prior experience with operations of equipment such as printers, computers, fax, • machines, scanners, and microfilm reader/printers, etc. preferred, • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time., • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Answering inbound sales and service calls. Collecting payment for both service and parts customers. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to en

Provides information on all insurance coverage and any patient financial responsibility to discharge planner.

Elderwood is seeking a friendly, organized, and reliable part time evening and weekend receptionist to join our team.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask effectively.As the face of our company, you will play a crucial role in

Andy Kandola - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. Provide excellent customer service and follow up on customers needs. Previous experience in a receptionist or customer service role.

UnitedHealth Group - 460 Andes Road - Responsibilities: Welcomes and interviews patients to complete registration; Verifies insurance eligibility and collects demographics; Enters and verifies patient data in computer systems; Collects patient co-pays and discusses financial obligations; Schedules r

Acts as a customer service liaison by: answering patient questions, addresses patient, physician and or other customer concerns, seeks to deescalate challenging situations and records and/or responds to messages. Accurately verifies patient's information (name, DOB), to minimize the risk of patient

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution ti

Generous Pay / Flexible Schedule - As a Customer Service Representative, you will: provide exceptional customer service to clients via phone and email; troubleshoot technical issues and provide solutions in a timely manner; accurately input and maintain customer information in the company database;

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

The Registration Associate is the receptionist for the office and is often the first person to greet and assist patients, visitors, and staff.

Registers patient, obtains necessary consent forms and patient demographic data. Acts as liaison between patients and clinical staff; monitors for delays and informs patient. Schedules patient appointments to maximize patient access.

Minimum of 2 years Customer Service experience and an Associates (or greater) degree OR 8 years of Customer Service experience and a High School diploma required. Collaborate with manufacturer's reps, sales managers, credit, shipping, production control and/or purchasing departments to resolve sales

Schedules patient appointments to maximize patient access. Registers patient, obtains necessary consent forms and patient demographic data. Acts as liaison between patients and clinical staff; monitors for delays and informs patient.

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Customer Service Representative. Are you a people

The Customer Service Representative provides effective customer service for all internal and external customers. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request. Provides timely feedback regarding service failures or customer concer

Provide exceptional customer service and support to internal stakeholders and external partners.

Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service. Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and prep

Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service. Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and prep

You get to review and use new products or services before they are released to the public. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative age

Provide exceptional customer service by addressing inquiries, offering assistance, and resolving any concerns promptly.

Maid Right seeks a Customer Service Representative, who drives sales by effectively booking estimates and one-time cleanings and delivering excellent customer service to existing customers. Sales and customer service experience. Customer Service Representative.

Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication and customer service skills A customer-first mindset with a genuine desire to help people and create positive experiences Strong customer service skills, including professionalism, patience, and clear co

As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seek

Patient Services Representative. Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service. Maintain accurate patient records by registering new patients, updating information in the Electronic Medic

We are seeking a professional and reliable Front Office Specialist to join our team in the Yonkers, NY area. Greet and assist patients, visitors, and staff in a warm, professional manner. Coordinate communication between providers, staff, and patients.

Patient Interaction: Greet and assist patients with a warm and professional demeanor, providing information and answering questions about our services and processes. The chance to make a meaningful impact on patients' healthcare experiences. As a Medical Receptionist, you will be the first point of

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.

Patient Services Representative. Managing front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service. Maintaining accurate patient records by registering new patients, updating information in the Electronic

The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. Rezolut Imaging is looking for a Patient Scheduler to join our team!. Rezolut is a national emerging platform of diagnostic

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r