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Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Youre the person people call first when life goes sideways - calm, steady, and ready to help., • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you., • Youre a natural relationship-builder who earns trust quickly and keeps it., • You listen first, then guide, making customers feel understood while confidently recommending solutions., • Youre motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.Location Address: 546 Valley Rd, Montclair, NJ 07043 At Tommy Woods State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Responsibilities: • Communicate with customers to understand their needs and provide available product information., • Assist in developing relationships with new and existing customers across multiple product lines., • Support daily office operations, including documentation, scheduling, and follow-up activities., • Participate in marketing efforts to promote awareness within the community., • Maintain accurate records and ensure a consistent customer experience., • Collaborate with team members to achieve office objectives.Qualifications:, • Effective written and verbal communication skills., • Strong organizational abilities with attention to detail., • Comfortable working in a fast-paced environment., • Prior experience in customer service, business support, or insurance preferred., • Must possess or be able to obtain necessary state insurance licenses. Flexible work from home options available.

Job Description "Ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Sézane. My priorities haven't changed since then: to innovate and to put people, creativity, quality and service at the heart of everything we do." - Morgane Sezalory, Founder & CEO. To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Specifically, as we grow in North America, we are seeking entrepreneurial self-starters who are comfortable working independently and across time zones and cultures to bring the Sézane magic to the States. More about Sézane: // // We are looking for ambassadors to help us write our next chapter in the US in Williamsburg in Brooklyn, NY. As part of Sézane, you will be expected to help develop the brand with enthusiasm, dedication, and style. Your job will be to ensure that each client’s experience is exceptional and memorable and that our brand ethos is communicated with empathy and heart. Key Responsibilities • Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures., • Manage, train and motivate shop team (assist with hiring and recruitment process), • Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.), • Monitor performance to propose commercial action plans to maximize sales + minimize costs, • Monitor operational expenses and responsible for supply management, • Follow up on retail excellence programs, • Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security, • Ensure quality of internal control and inventory management (inventory, cash management, internal procedures), • Coach staff and motivate teams to achieve the best customer service and financial growth, • Conduct full appraisals with direct reports / clear objectives to the retail team, • Ensure strong client mindset within the team and obsession for client satisfaction • Motivated, proactive and positive attitude, • Autonomous, agile, entrepreneurial, result driven, • Ability to adapt to become a strong brand ambassador, • Strong managerial skills (5 to 7 years of retail management) and business acumen, • Experience in a luxury or fast-paced retail environment preferred, • Excellent communications and team management skills, • French speaking is a plus Benefits Salary range: $85-105K (Salary + Bonus) This role is eligible for: Healthcare benefits package (medical, dental, vision) Paid Time Off Sick Time 401K + Company Match Employee discount Sézane recruits and values all talents, whatever your gender, age, nationality, culture, religious beliefs or sexual orientation. If this role and Sézane speaks to you, apply now !

Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Job Description Gregorys Coffee Assistant Store Leader We are looking for highly motivated and energetic individuals who share our passion for specialty coffee and hospitality. As Assistant Store Leader, you will be empowered to take a hands-on approach to learning how to lead a team and drive the business with direct support from your District Leader. Key Responsibilities: As an Assistant Store Leader, you will be a brand ambassador and beacon of culture for both your team and your customers. Your responsibilities will include, but are not limited to, the below key areas. People Development You will: ● Create a warm and inclusive environment for your team and your customers ● Work alongside your team to prepare specialty coffee and espresso beverages, including latte art (we’ll teach you!) ● Train new team members while validating their ability to confidently uphold brand standards ● Provide ongoing education and development for all team members, to ensure excellent standards for coffee, food, and customer service are consistently upheld ● Adhere to local and state labor laws Operations Standards You will: ● Oversee the store’s coffee & beverage program by conducting quality checks and providing continuous team education to ensure brand standards are consistently executed ● Oversee the store’s food program–including fresh baked pastries, hot sandwiches, and grab & go–by conducting quality checks and providing continuous team education to ensure brand standards are consistently executed ● Oversee the store’s food safety and cleanliness protocols, ensuring compliance with the Department of Health ● Oversee all cash handling policies, including making deposits ● Role model excellent customer service to build a community of Gregulars within your store Financial Performance With support from your District Leader, you will: ● Learn to manage inventory metrics (COGS) (weekly basis) ● Learn to manage labor metrics and to write strategic schedules ● Make regular bank deposits according to company policy ● Learn to manage turnover metrics by creating a positive employee experience ● Learn to grow the business by creating store action plans to build sales and customer foot traffic ● Learn to create and execute store action plans to continuously improve while solving problems The Gregorys Coffee culture includes but is not limited to: ● Team building exercises and leadership development ● Latte Art “Throw Downs” (spirited competitions) ● Movie nights ● Cuppers Challenge (a “cupping” challenge–not sure what a cupping is? We’ll teach you!) ● Internal growth opportunities and mentorship We use eVerify to confirm U.S. Employment eligibility.

Job Description We are seeking a reliable and detail-oriented Client Service Associate to join our team. The ideal candidate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and pantry supplies, while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills, including spreadsheet and document creation. Key Responsibilities: Mailroom Operations: • Process outgoing shipments, including FedEx and other carriers., • Assist with large mailings, shipments., • Receive and distribute incoming mail and packages. Print Requests/Fleet Management: • Process print and reprographics requests., • Check and submit service requests for all printers. Pantry Maintenance: • Conduct scheduled pantry sweeps., • Restock pantry supplies., • Monitor and order pantry supplies. General Office Support: • Assist with organizing office events and setups, • Lift and move boxes weighing up to 40 lbs safely., • Collaborate with the onsite team to support day-to-day office operations. Supply Management: • Restock office supplies as needed., • Maintain inventory records for office supplies., • Advise office team when and what reordering /replenishment is required in a written format. Requirements: • Strong attention to detail and organizational skills, • Ability to lift and move boxes up to 40 lbs., • Basic knowledge of shipping processes, particularly FedEx (preferred but not required)., • Willingness to learn, grow and participate in an open plan office environment. Open to learning and acquiring new skillsets in spreadsheet creation and document preparation., • A positive attitude and ability to work both independently and contribute as part of a team. Preferred Skills: • Familiarity with basic office software, including Excel and Word., • Previous experience in inventory management, print production, or mailroom operations., • Good organizational skills, comfortable with paperwork, recording keeping, note taking . Work Environment: • This role involves physical tasks such as lifting and moving boxes and organizing supplies., • Office-based position with a focus on hands-on tasks., • Respectful and comfortable working with all levels of management and support staff., • Comfortable and amenable to juggling a variety of tasks , shifting priorities but remaining on track and finishing EOD goals and tasks., • Responsible ,dependable and cognizant that a team effort is a group effort . Innate willingness to pitch in and assist where called up and work with different departments and personnel in addition to onsite team. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$18.50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Brooklyn, NY, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Client Care Specialist job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Client Care Specialist position in Brooklyn, NY! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Client Care Specialist job opening! ResponsibilitiesClient Care Specialist job responsibilities include: • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take copayments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrivalRequired SkillsClient Care Specialist required skills & qualifications include:, • High school diploma or equivalent, • Valid driver's license and reliable transportation, • Great communicator and multitasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • H.S. graduate or GED certificate, • Up-to-date DL and a dependable vehicle, • Excellent at handling details, communicating and multitasking, • Great demeanor, strong integrity and compassion

Job Description Job Description: Client Service Manager We are seeking a proactive and leadership-oriented Client Service Manager to oversee office operations across our client locations. The ideal candidate will not only manage day-to-day mailroom, print production, and inventory workflows but also lead the onsite team, optimize operational processes, and ensure a high standard of service delivery. This role is perfect for a hands-on leader who enjoys balancing physical logistics with administrative oversight and team development. Key Responsibilities Leadership & Site Management: • Team Oversight: Lead and mentor Client Service Associates, ensuring all daily tasks are completed accurately and on schedule., • Operational Continuity: Manage scheduling and staffing; must be willing to train staff at both locations and provide coverage/oversight as needed., • Environment: Maintain a professional presence in an open-plan office; must be comfortable working in proximity to animals (dogs and cats). Logistics & Mailroom Operations: • Workflow Management: Oversee the processing of all outgoing shipments (FedEx/other carriers) and large-scale bulk mailings., • Infrastructure: Supervise the receipt and distribution of mail; ensure the safe and efficient use of equipment, including Power Pallet Jacks., • Strategic Logistics: Coordinate bulk deliveries and streamline distribution routes between client sites. Print & Fleet Management: • Quality Control: Manage the queue for print and reprographics requests, ensuring high-quality output and timely delivery., • Maintenance: Act as the primary point of contact for printer fleet service requests, monitoring uptime and vendor performance. Inventory & Supply Strategy: • Pantry & Office Supplies: Oversee scheduled pantry sweeps and restocking protocols., • Procurement: Manage inventory records and formalize the reordering process., • Reporting: Provide written replenishment reports and budget recommendations to the executive team. General Office Support: • Event Coordination: Lead the setup and organization of office events and furniture reconfigurations., • Physical Requirements: Safely lift and move boxes weighing up to 40 lbs and train staff on proper lifting techniques. Requirements • Experience: Previous experience in inventory management, print production, or mailroom operations, preferably in a supervisory capacity., • Technical Proficiency: Strong skills in Microsoft Excel and Word for spreadsheet creation, document preparation, and data tracking., • Communication: Excellent written and verbal communication skills for reporting and collaborating with all levels of management., • Physical Capability: Ability to lift and move up to 40 lbs and remain active throughout the workday., • Adaptability: Proven ability to juggle shifting priorities, manage multiple departments, and ensure the team meets all End-of-Day (EOD) goals. Preferred Skills & Attributes • Problem Solver: An innate ability to identify bottlenecks in office operations and implement solutions., • Detail-Oriented: A high level of precision in record-keeping, note-taking, and paperwork management., • Collaborative Leader: A "lead-by-example" attitude—willing to pitch in on hands-on tasks while maintaining a high-level view of site operations., • Reliability: A dependable professional who understands that team success is a collective effort. Work Environment • Hands-on Leadership: This is an office-based role that balances administrative management with physical tasks and on-the-floor supervision., • Professionalism: Must be comfortable and respectful when interfacing with executive leadership and diverse support staff., • Growth-Minded: Open to acquiring new skillsets and evolving the role as the client's needs expand. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$66,300—$75,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Common Justice is an Equal Opportunity Employer. By handling essential operations and championing workplace wellness, the HR Associate directly contributes to Common Justice’s ability to sustain a healthy, mission-driven, and people-first culture.

Job DescriptionCareer Renew is recruiting for one of its clients a Customer Experience - Fintech - this is a fully remote role for US-based candidates. Salary range: 100-150K USD yearly plus benefits plus equity.Who are we? We are transforming financial access for Americans by building credit pathways for people traditionally excluded from the financial system. We've grown revenue 20x in three years while staying profitable and cash flow positive. Join a lean high-performing team of 28 people scaling to 30+ by year-end. You'll work directly with technical founders from Plaid and Google/Yahoo who prioritize low ego and high impact culture. This Customer Experience role blends AI system building with direct customer support. You'll train chatbots handle 30k+ monthly contacts while solving complex financial issues for real people building credit. What are we looking for? We are looking for a Customer Experience professional with 4+ years of experience to join our early-stage, high-growth fintech startup. The ideal candidate is a scrappy, autonomous, and empathetic problem-solver with a strong technical aptitude and a builder mentality. We are hiring for this role to help us scale our support operations by improving our AI-powered systems, managing our transition to a new CX platform, and handling complex customer issues directly. This is an intense, high-ownership role with a significant opportunity for impact and growth. What will you be doing? • Build, manage, and improve our AI-powered customer experience agents and systems., • Resolve complex, sensitive, and edge-case customer issues that require manual investigation and a high degree of empathy., • Identify patterns across customer conversations to improve AI agents, support workflows, and self-serve experiences., • Utilize data and learn SQL to analyze trends and contribute to technical projects, such as making improvements to the team's admin dashboard., • Collaborate with product and engineering to strengthen support infrastructure and reduce the need for manual intervention over time.Requirements:4+ years of experience at a high-growth consumer startup focused on customer experience. (Mandatory)Experience in a high-volume, B2C customer-facing role. (Mandatory)Experience at an early-stage, scrappy startup environment. (Mandatory)Professional experience in the Fintech industry. (Nice-to-have)Experience building or training AI chatbots in a professional setting. (Mandatory)Familiarity with SQL for data analysis. (Nice-to-have)Demonstrated experience with building via AI (Mandatory)High autonomy and empathy for customers in financial difficulty. (Mandatory)

Job Description In-Person | New York, NY – The West Village At Ranger Station, we create premium fragrances and candles inspired by the great outdoors. From our Nashville Fragrance House to our new flagship in New York, we believe life was meant to be an adventure—and scent makes it an experience. As an Assistant Store Manager, you’ll play a pivotal role in shaping that experience. You’ll be responsible not only for guiding guests through their fragrance journey, but also for helping lead the team, driving sales, and executing in-store events that bring the Ranger Station brand to life. This role requires a balance of leadership, operational excellence, and a passion for delivering unforgettable guest experiences. Key Responsibilities Sales & Business Performance • Partner with the Store Manager to achieve and exceed sales goals, both individual and storewide., • Lead by example on the floor, engaging with guests and actively selling., • Leverage product knowledge, storytelling, and team coaching to maximize conversion and average transaction value., • Monitor and analyze store performance metrics to identify opportunities and implement improvements. Events & Brand Experience • Lead our Street Team to influence traffic and retention of guests into our storefront, • Support in planning and executing in-store events such as fragrance launches, Happy Hour activations, and community gatherings., • Ensure events are properly staffed, set up, and executed seamlessly, with an emphasis on creating memorable brand experiences., • Partner with HQ to develop event feedback, share insights, and bring creative ideas forward. People Leadership • Help recruit, train, and mentor a team of passionate Fragrance Guides., • Lead shifts independently, ensuring floor coverage, operational excellence, and brand standards., • Provide ongoing coaching, recognition, and accountability to drive team engagement and performance., • Support scheduling and payroll management to balance labor efficiency with sales and guest experience. Operations & Standards • Oversee daily store functions including opening/closing, inventory management, and merchandising., • Maintain a clean, organized, and visually appealing storefront at all times., • Ensure compliance with brand policies, procedures, and safety standards. Requirements • 2+ years of retail leadership experience (preferably in specialty, fragrance, or experiential retail)., • Strong track record of meeting or exceeding sales targets., • Excellent communication and interpersonal skills, with the ability to inspire and lead a team., • Passion for fragrance, candles, and delivering an elevated guest experience., • Highly organized and detail-oriented with the ability to multitask in a fast-paced environment., • Flexible schedule, including evenings, weekends, holidays, and events. Benefits • Competitive pay + performance-based incentives., • Employee discounts on Ranger Station products., • Opportunities for growth within a fast-scaling brand., • Ongoing training, mentorship, and development., • The chance to be part of a creative, adventurous, and driven team. Powered by JazzHR 0RGFR6JRrp

Job DescriptionSchool IT Support Technician (Bronx, NY) Job Type: Part-time, Non-Exempt Pay: $26/hour Location: PS 57 Crescent, 2111 Crotona Ave, Bronx, NY 10457 Dates of Employment: May 11, 2026 – June 26, 2026 Schedule: 3 days a week between Monday – Friday | 8:30 AM – 2:30 PM Join Our Team At Simply Ed, we support NYC public schools by making sure the technology that powers classrooms works reliably every single day. As a School IT Support Technician at PS 57 Crescent, you won’t just “fix devices” — you’ll directly enable instruction, reduce downtime, and help teachers and students stay focused on learning rather than tech problems. When a printer goes down, a Smartboard fails, or a classroom device won’t connect, learning can stall. Your work ensures that classrooms stay functional, instruction continues smoothly, and technology supports student success. You’ll serve as the on-site technical point person, owning day-to-day technology health and playing a visible, valued role in the school’s daily operations. Why Work With Us? At Simply Ed, our impact in schools begins with how we support our people. You’ll find: • Mission-driven work – Your technical skills directly support teaching, learning, and classroom continuity every day., • Supportive culture – Open communication, respectful environments, and a leadership team that values operational excellence., • Career growth – Build real-world, school-based IT experience while strengthening your troubleshooting and systems skills., • Training & coaching – Learn from experienced school-based professionals and grow your technical and professional confidence., • Maintain the overall health and functionality of school devices, including laptops, desktops, and classroom technology., • Configure and manage printer IP addresses and troubleshoot printing and connectivity issues., • Reimage and support Smartboards and other instructional technology., • Provide general classroom technology maintenance and troubleshooting., • Assist teachers and staff with basic technical support to minimize instructional disruptions., • Ensure all technology is ready and operational for daily school use., • Track, document, and communicate technology issues and resolutions as needed., • Motivated by keeping systems running smoothly and minimizing downtime., • Comfortable working in a school environment with students and educators., • Experienced with basic IT support, hardware troubleshooting, and device setup., • Familiar with networking basics, including IP addressing, printers, and connectivity., • Organized, dependable, and able to work independently., • Strong communicators with a customer-service mindset., • Adaptable in fast-paced, real-world environments where priorities can shift quickly., • Cleared (or eligible for clearance) through DOE PETS background check and fingerprinting., • Competitive pay of $26/hour., • PETS clearance and valuable DOE school experience., • Hands-on, real-world IT experience in a live school environment., • Exposure to classroom, device, and network troubleshooting at scale., • A chance to build practical skills that translate to future IT and systems roles. Powered by JazzHR zYD7YTls7p

Job DescriptionWhy Prizeout At Prizeout, we provide rewards and loyalty solutions that transform how partners engage their customers and help them maximize their financial potential. We keep the user at the center of every decision and we value humility, curiosity, and ownership. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment. As our team continues to grow, we're looking for a Sr. Manager of Customer Support to lead and scale our partner support function. About This Role The Sr. Manager of Customer Support plays a critical role in shaping the operational foundation of our support organization. This leader will oversee the day-to-day of Support while building scalable systems and processes that elevate the partner and user experience and drive operational excellence. This role blends hands-on Support leadership with systems thinking, cross-functional collaboration, and continuous process improvement. What You'll Do * Be the strategic point of contact for escalated support inquiries, ensuring timely, accurate, and service-oriented responses. * Lead, coach, and develop the Customer Support team through mentorship and clear expectations. * Build and optimize operational workflows using Zendesk’s full product capabilities, (including ticket tagging, automation, and visibility/performance dashboards). * Improve and expand the Help Center to drive self-service adoption and reduce inbound volume. * Lead and implement the AI support chat project, ensuring thoughtful integration into the broader support ecosystem. * Partner cross-functionally with Product, Engineering, and Operations to resolve issues, improve processes, and advocate for partner needs. * Identify trends in support data and translate insights into improvements. * Build strong relationships with internal stakeholders and external partners to ensure alignment and trust. What You'll Bring * 3+ years in Customer Support, Partner Support, or a similar client-facing role (fintech, SaaS, or financial services preferred). * 1-3 years of leadership experience, either managing people or leading complex cross-functional initiatives. * Experience building or optimizing support systems (Zendesk strongly preferred). * Strong operational mindset with the ability to design scalable processes. * Excellent written and verbal communication skills. * Data-driven decision maker who is comfortable analyzing support metrics and performance trends. * Organized, detail-oriented, and comfortable managing multiple priorities simultaneously. * A partner-first mindset with patience, empathy, and a solutions-oriented approach. * Comfortable operating in a fast-growing, evolving environment. Please Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. The expected salary range for this position is $95,000 - $110,000, plus an equity component. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Full time employees of Bideawee enjoy benefits such as: • Medical/Dental/Vision plans, including free options, • Generous amounts of Paid Time Off, • 403(b) with matching employer contributions, • Discount services and pet food, • Health Reimbursement Account Position Purpose: Bideawee’s Mission is to promote and support safe, loving long-term relationships between people and companion animals by providing a continuum of services and programs that are innovative, personalized and high quality. The Client Care and Adoptions Manager (CCAM) plays an important leadership role in ensuring that Adoption Center Staff follows established guidelines regarding company policy, animal admissions, resident care and adoptions. The CCAM is also responsible for ensuring that high quality, personalized customer service is provided to every person as established in Bideawee’s Customer Service Standards. The CCAM will create and foster a pleasant working and learning environment for both customers and employees. The CCAM sees that all other Bideawee policies and Procedures are followed and will be held accountable for the entire staff’s adherence. The CCAM will directly supervise the Animal Care and Adoptions Staff members and the Client Care Supervisor to ensure appropriate animal care and client care standards. This is a Tuesday through Saturday full-time position with a salary of $65,000/yr. Responsibilities/Duties/Functions/Tasks:Client Care • Ensure that the Client Care Supervisor handles all tasks, including email and phone responses and adoption follow ups in a timely manner, • Check in with Client Care Supervisor to ensure all client relations are handled appropriately and troubleshoot any issues, • Make pet policy decisions or exceptions if needed on a case-by-case basis, • Make decisions on a case-by-case basis regarding adoptions requirements enforcement (needing to see whole family, dog to dog interactions, etc.), • Manage client experience related to adoptions, and oversee and handle client disputes or issues; support staff with difficult clients, • Ensure lobby/retail area remains clean and well maintained Animal Care Staff/ Animal Shelter Operations, • Responsible for day-to-day operation of Bideawee’s Adoption Center, including:, • Management of staff, • Scheduling and coordinating shifts to ensure all needs of animals and clients are attended to, • Oversight of animals’ care, • Coordinating manager/supervisor coverage for days off and vacation time, • Walk through the shelter throughout the day to ensure that both the lobby and adoptions are flowing well, and that all staff members are appropriately giving enrichment and care to the animals, • Ensure staffing schedules and payroll are completed on time, • Identify and coordinate professional development opportunities for staff when possible, • Communicate new policies and keep staff and volunteers updated regularly on animal welfare news through written and verbal means, • Collaborate with the medical team to ensure health and welfare of animals, • As needed, assist in direct care of animals, • Ensure staff complies with all safety policies, safe animal handling and OSHA standards, • Attend relevant Animal Welfare Panels, • Lead daily huddle & perform nightly walkthroughs Administrative, • Works with Client Care Supervisor in preparing Adoption Event Packets and selection of dogs and cats that will be attending events, • Pull previous week’s adoption numbers for weekly all sites meeting and report current population numbers, • Manage retail inventory and inventory of sample foods for adopters, • Ensure monthly dog license payment submitted, • Ensure folders for mobile adoption events are created when animals attend an event, • Work with the Volunteer Manager to coordinate the Adoption Center’s needs for volunteers and volunteer training, • Ensure daily cash reconciliation reports are saved, weekly bank deposits dropped off, • Interview and hire new staff members as needed, • Oversee training plan for new staff members, • Complete yearly reviews for staff members, • Give verbal warnings as needed, as well as written warnings, • Involve senior management and HR for written warnings and Performance Improvement Plans Qualifications:, • College Degree preferred in relevant field, • 3-5 Years management experience with preference given to animal related industry, • Excellent leadership and assertiveness skills., • Ability to work efficiently with limited supervision., • Ability to maintain composure and excel in a fast-paced environment while remaining organized and accurate., • Ability to communicate with the public in a respectful manner, even under pressure., • Leader, mentor, and problem solver, • Computer and data entry experience, shelter software knowledge a plus, • Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion., • Fear Free Shelters certified or willing to complete within 90 days of onboarding Specific Work Requirements:, • Ability to work a 5 day, flexible schedule with nights and weekend work required, • Able to lift a minimum of 30 pounds, • Professional attire Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR qdtv1cm3wM

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Job DescriptionSalary: $24.04-$26.44 per hour PRIMARY FUNCTION To support and assist the Bids & Post-Sale Services Manager with all Bids tasks in the lead up to and during each auction, and continue assisting successful clients as part of the Post-Sale Services team. Cooperate with global Client Operations teams to support best practices, ensure consistent client experience, and achieve global alignment in service strategy and technology applications. Phillips values a workforce with a wide variety of experiences, backgrounds and skills, so we encourage you to apply even if you do not meet all of the qualifications. DUTIES AND RESPONSIBILITIES • Work closely with the Bids & Post-Sale Services Manager to ensure smooth operation of the Bids Department in New York;, • Receive phone calls and e-mails for the Bids Department, responding to basic questions in a polite, professional, and timely manner;, • Register telephone and absentee bids upon submission for sales in all regions;, • Check bidder registrations against the database to ensure records are accurate; updating and following up as needed;, • Manage multiple online bidding systems and platforms, requesting additional information and registering bidders as necessary;, • Create new accounts in the database for new bidders wherever necessary, adhering to Phillipss common practices., • Assist with auction room staffing;, • Organise all registered phone bids and allocate appropriately to Phillipss staff on auction day;, • Troubleshoot problems for both clients and colleagues as the sale progresses;, • Liaise with specialist departments prior to the sale to provide information on bidders and interest levels;, • Assist with Bids specific post-sale tasks, including bidder reports as necessary;, • Work as part of the Post-Sale Services team assisting clients with purchases after each auction in New York and for global sales, as required, facilitating a seamless end-to-end bidding and buying experience;, • Send out invoices to successful clients;, • Liaise with third parties to gather shipping quotes - book or schedule shipments as required;, • Liaise with internal Shipping and Client Accounts teams to track payments and deliveries;, • Assist clients with shipping procedures and unfamiliar payment/finance processes;, • Assist the Bids & Post-Sale Services Manager with sale status updates and settlement reports for the Specialist teams;, • Additional responsibilities and expanded duties as identified and assigned by the Bids & Post-Sale Services Manager. PROFESSIONAL SKILLS AND EXPERIENCE • Previous bids/auction experience preferred, • Foreign languages: desirable, • Intermediate knowledge of Microsoft Excel: desirable EDUCATION AND TRAINING • Art industry background desirable PERSONAL ATTRIBUTES • Ability to work to strict deadlines and in high pressure situations., • Ability to deal effectively and efficiently with multiple tasks., • Excellent organisation skills., • Strong attention to detail., • Ability to communicate in a professional manner with a wide variety of people including superior written and spoken communication., • Ability to prioritise effectively and adjust as necessary., • Ability to work as part of a team and individually on own initiative., • Ability to learn Phillipss internal processes and systems., • Computer literate., • Flexibility to work evenings and weekends as required. WORKING CONDITIONS • Work primarily undertaken in our Park Avenue premises, with the opportunity to work remotely from home. ADDITIONAL INFORMATION • The hourly pay range for the role is $24.04-$26.44 per hour.

Job DescriptionAbout WaterworksWhen you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. What We ProvideWhat gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion. The Role The Supervisor, Client Support leads a team of Client Support Specialists within an assigned region. This is a hands-on role that combines people management with direct client support responsibilities, including sales support and order management. The Supervisor is accountable for meeting daily productivity metrics, balancing regional workload, and serving as an escalation point to resolve complex issues. With direct oversight of the Client Support team, this role ensures operational excellence and delivers a consistently high-end, luxury service experience for clients. The Supervisor partners closely with internal teams to support showroom operations and client needs in a fast-paced environment. The ideal candidate is highly organized, customer-focused, and passionate about design, with the ability to lead effectively while remaining engaged in day-to-day operations. Supervisors supporting showrooms within a 50-mile radius are expected to maintain an onsite presence a minimum of 3 days per week, or more frequently as business needs dictate. For showrooms located beyond a 50-mile radius, managers are expected to be onsite at least once per month, with additional visits scheduled as required to support business priorities. Work schedules may include weekend hours based on operational demands and showroom needs. *Currently accepting internal applications through May 11thResponsibilities: • Lead, coach, and develop a team of Client Support Specialists (CSS) within the assigned region, • Monitor showroom volume and incoming requests; balance workloads and provide hands-on support as needed to ensure seamless showroom coverage, • Ensure adherence to company guidelines, values, service standards, and email response-time requirements, • Lead onboarding and ongoing training for new hires and existing team members on systems, product knowledge, and service expectations, • Serve as the primary escalation point for regional client support issues, • Ensure consistent execution of team workflows, productivity standards, and performance expectations, • Support Client Support Specialists as needed in assisting Sales Consultants with administrative sales activities, including order and quote support, • Provide dedicated oversight and support for CSS order management activities within the region, • Act as first-level escalation for complex service issues, freight challenges, and product damages, • Partner with Technical Support to manage and prioritize the CSS ticket backlog, ensuring timely resolution for Top and Assigned Accounts, • Oversee and enforce collection of Paid-in-Full (PIF) orders under $15K, as well as deposits and balance payments, • Ensure proper processing of Technical Support tickets, RMA (return) requests, Credit Memos, and Fund Transfers in compliance with company policy, • Partner with freight carriers and the warehouse to track shipments and resolve delivery or transit issues, • Ensure proactive management of Requested Delivery Dates, detailed follow-ups, and accurate order notes, • Authorize freight adjustments or overrides in accordance with Freight Accommodations Guidelines, • Ensure all client and internal emails are responded to within 24 hours, • Proactive management of all new and open orders to ensure delivery within established lead times, • Clear, consistent communication of order status to meet or exceed client expectations, • Completion and review of the Daily Action Report (DAR) and required follow-up activities, • Collaboration with Sales Consultants, Client Services, and Technical Support to resolve client issues efficiently and satisfactorily, • Other duties and responsibilities are assignedRequirements:, • 2-4 years of administrative or project management experience, including 1–2 years in a Team Lead or Supervisor capacity preferred, • Strong leadership and coaching skills with a hands-on, working supervisor approach, • Proven ability to manage competing priorities, team workload, and personal productivity, • Excellent written and verbal communication skills with strong professional judgment, • High attention to detail and consistent follow-through, • Proficiency in Microsoft Office (advanced Excel preferred) and ERP systems, • Passion for design and interiors preferred

Job DescriptionAbout Us We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative. We’re looking for someone who loves solving problems, takes pride in being reliable, and enjoys being the go-to person for making tech just work. If that’s you, we want to meet you. The Role As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’ll handle device setup, account provisioning, light troubleshooting, and support for client onboarding. You’ll also document solutions and help improve our internal IT processes as we grow. Responsibilities • Set up phones, devices, and email/accounts for clients., • Troubleshoot basic issues (setup, connectivity, logins) and guide people through fixes., • Coordinate smooth handoffs across teams during client onboarding and offboarding., • Maintain structured records of recurring issues and solutions to build playbooks., • Prior experience in IT support, helpdesk, or troubleshooting roles., • Strong organizational and problem-solving skills., • Clear communicator who can calmly guide clients through basic tech processes., • Comfortable with occasional local travel., • Adaptable and proactive in a fast-moving startup environment. Nice to Have: • Experience supporting small operational teams in startups or entrepreneurial settings., • Competitive hourly pay with performance incentives, • Flexible hours with consistent workflows, • Clear SOPs and support systems so you can execute with confidence

We're looking for an experienced and collaborative Rigging Superintendent in Baton Rouge, LA, to support a large hyperscale data center project, who thrives when people are aligned and complex lifting and rigging operations are executed safely and efficiently. As a passionate leader, you'll leverage

Job DescriptionSalary: 60,000 - 70,000 A career with Northwestern Mutual Park Avenue brings mutual success. When you bring your talent, hard work, and commitment to excellence, we offer the training, mentorship, and resources to help you achieve your vision and discover your potential. Our Financial Advisors help clients reach their goals by developing and implementing financial plans to show them where they are today, plan where they want to go tomorrow, and provide the financial tools and support to help get them there. Our Network Office team supports those Advisors and provides the critical systems & resources needed for them to achieve their entrepreneurial dream. The Insurance Sales Associate provides all aspects of sales and administrative support to Financial Representatives, ensuring they're focused on revenue generating activities. Ongoing support to continue to build their business will also be provided. Responsibilities Administrative Support • Manage the Financial Representative CRM database (Microsoft Dynamics)., • Run reporting, illustrations, policy changes, & other service requests., • Manage client communications & electronic signatures through DocuSign. New Business Support • Pre-fill client applications & coordinate completion of Medical History Questionnaires., • Submit applications & corresponding documents to the corporate Home Office., • Track application status to ensure all deadlines & outstanding requirements are completed., • Send in required supplemental documents to the corporate Underwriting Team., • Schedule client medical exams & coordinate with servicing Financial Representative., • Coordinate with Financial Representatives to help usher the Client through the Underwriting process, including HIPPA requests., • Track underwriting status to ensure all deadlines & outstanding requirements are completed., • Ensure cases are Commission Authorized in a timely manner. Other Duties • Submit case prep/planning work requests to the Financial Planning team., • Coordinate with the Financial Planning Associate to ensure all closing meeting materials are prepared in a timely manner., • Coordinate opening of Investment Accounts in NetX360 with the Investment Operations team., • Serve as the back-up to our Client Relationship Center. Qualifications • 1-4 years of experience in Sales Support/Financial Services., • Life, Accident & Health Licensed (or completed within 90 days of hire)., • Must be quality focused, detail oriented and able to prioritize requests to meet shifting deadlines., • Strong computer and keyboarding skills and Microsoft Office experience., • Strong verbal and written communication skills. Must be able to communicate with all levels of management., • Ability to maintain a high degree of confidentiality. About Northwestern Mutual Northwestern Mutual has been helping families and businesses achieve financial security for over 165 years. Through a distinctive, whole-picture planning approach including both insurance and investments, we empower people to be financially confident. We combine the expertise of our financial professionals with a personalized digital experience and leading-edge technology to best serve our clients. With $309 billion in assets, $31.1 billion in revenues, and more than $2 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.75 million people who rely on us for life, disability income and long-term care insurance, annuities, brokerage and advisory services, trust services, and discretionary portfolio management solutions. The company holds more than $200 billion of client assets as a part of its wealth management and investment services.

Job Description About Us: Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.Overview: In this role, you will work directly with our Development, Trading, and IT organizations to ensure that trading operations are optimized and healthy. You will work on continuously improving our ability to identify and resolve issues related to trading as well as provide world-class support to traders. You will also help drive strategic projects across the firm, with a focus on improving our trading operations and the technology that supports our traders.Job Responsibilities: • Monitoring and managing trading platforms across multiple markets, • Monitoring and supporting Linux environments, • Working in the trading industry with focus on supporting traders and trading infrastructure, • Collaborating with technical and non-technical people to help drive business initiatives, • Identifying and solving problems that most cannot, • Working with trade teams assisting with on-boarding new opportunities, • With automation and process improvementRequirements:, • Experience in a trade support role, • Strong knowledge of Linux operating system, • Knowledge of TCP/IP and Multicast, • Intermediate Bash and core Python ability. Prior large Python projects preferred but not required, • Able to trace order event streams using logs and packet captures, • Discretionary bonus eligibility, • Medical, dental, and vision insurance, • HSA, FSA, and Dependent Care Options, • Employer Paid Group Term Life and AD&D insurance, • Voluntary LTD, Life & AD&D insurance, • Flexible Vacation policy DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV's posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees. The range below reflects the expected base salary for this position. It represents a good-faith estimate of the base pay we anticipate offering, with actual compensation determined by your experience, education, skills, and performance throughout the interview process. This role is also eligible for a discretionary bonus (at DV Trading's discretion) and DV Trading's benefits package, including the benefits listed above. Base Salary Range$150,000—$200,000 USD

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWorking with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop?s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate?s or accredited bachelor?s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per

Job DescriptionWorking with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop?s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate?s or accredited bachelor?s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Specific duties include, but are not limited to, the following: • Assist Branch Manager in hiring, assessing, coaching and developing high performing branch teams to ensure consistency and uniformity in providing excellent member service, achieving sales goals, and ensuring an operationally and regulatory compliant branch at each given location., • Create and ensure an ongoing sales through service culture. Ensure branch staff possess and utilize sales, service, and cross-sell skills to achieve individual and team sales goals., • Assist in the creation, implementation, and achievement of the branch business plans to meet objectives set by management. Assist in developing and implementing strategies to meet sales and service goals while maintaining a safe and sound operation in each location., • Implement and monitor sales and cross-selling programs to continue to improve products per member while ensuring members are advised of the best products and services to best fit their financial needs., • Ensure premier member service standards are being met within the branch at all times., • Responsible for branch scheduling to ensure proper resources are allocated to functions necessary to ensure an effective and efficient flow of member traffic., • Responsible for an effective and efficient operation within the branch, including vault oversight, cash levels, security of negotiable instruments, teller drawers and limits, member documentation, etc., • Ensure operations within the branch are consistently applied within policy/procedure as well as rules and regulations; maintain a clean, safe and sound operation within the branch., • Conduct required in-branch audits weekly and monthly to ensure compliance with policies/procedures and rules and regulations., • Respond timely to audits with effective action plans to ensure ongoing safety and soundness., • Ensure dual control is implemented and followed at all times; manage overall cash position for the branch while limiting excess cash and overall expense., • Comply with BSA and SAR requirements and ensure branch staff do the same., • Ensure proper disclosures, marketing materials, etc. are readily available for staff to utilize., • Review and analyze branch reports and activities, including income generation, production goals and results, expense items, audits, etc. in order to successfully meet / exceed branch requirements, goals and objectives. Utilize tools and reports to analyze, identify and strategically address member trends within the branch., • Actively spend quality time within your staff for ongoing coaching and development of branch staff; drive sales and service activities such as branch sales strategy meetings, business development and community events, ongoing branch meetings, etc., • Assist in the management and oversight of staffing and administrative functions of your branch including succession plans, career plans, performance reviews, coaching and counseling documentation, promotions, and all human resources decisions for the branch. Ensure timely execution of all required documentation., • Recommend changes to management help improve the overall branch operation and member service., • Assist staff with member escalations., • Travel and work at other branch locations as required., • Other duties as assigned. Requirements • Minimum 2-3 years’ experience in a retail leadership role, • Minimum 5 years’ experience branch banking required, • Proven results in sales, service and operations including meeting or exceeding set objectives, • Excellent verbal and written communication skills, • Excellent organizational skills, • Must be able to work under pressure and be available to work flexible hours, including weekends Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $48,200-75,300 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionWorking with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop?s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate?s or accredited bachelor?s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per

Job DescriptionWorking with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop?s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate?s or accredited bachelor?s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per

Job Description About Vibe At Vibe.co, we're reimagining how brands reach audiences in the age of streaming. We believe streaming TV is no longer just a brand awareness play, it's the next great performance marketing channel. We're building the infrastructure to unlock this $100B opportunity. Vibe.co provides an Audience First Streaming TV Advertising solution for marketers to unlock TV as a growth channel. Our all-in-one solution combines hyper-targeted audience segmentation, AI-powered insights and recommendations, real-time campaign optimization, and incrementality measurement, giving brands of all sizes the precision and transparency they've come to expect from social and search, but on TV. Trusted by over 10,000 brands, Vibe.co reaches more than 120 million households across 500+ apps and channels, delivering an average 250% return on ad spend and 20% sales lift. The company hit a $100 million revenue run rate in under two years, ranking among the ten fastest software companies to reach that milestone. Vibe.co's investors include Hedosophia (an early backer of Spotify, Uber, and Airbnb), Elaia, Singular, QuantumLight (Revolut CEO Nik Storonsky's fund), and Illusian (Supercell CEO Ilkka Paananen's fund), as well as angel investors including Carolyn Everson, board member of The Walt Disney Company and Coca-Cola. Nirav Tolia, CEO of Nextdoor, sits on the company's board of directors. Founded in 2022, Vibe.co is widely recognized as the category-defining platform in streaming TV advertising, bringing the power of Meta and Google-style performance marketing to the fastest-growing segment in media. About the Role With a mission to strengthen and scale our IT operations in the US, this role is primarily execution-focused, with responsibility for running local IT support and IT operations, while contributing to security and compliance initiatives. This role is key in ensuring a reliable, secure, and efficient environment for employees as the company grows. Based in NYC, you will deliver hands-on, on-site support to employees and teams while overseeing day-to-day IT operations locally. You will report directly to the Paris-based Lead Infrastructure and work in close alignment with the current IT Manager, also based in Paris, to ensure consistent, high-quality IT support and operations across locations. Responsibilities * Lead day-to-day IT support across the US, with a strong on-site presence for local employees and teams in NYC * Ensure reliable, secure, and scalable IT operations for a growing, mostly remote workforce * Manage the company’s internal IT systems and toolset, including Google Workspace, identity and access management, endpoint management, and device fleet administration * Own the full lifecycle of company hardware, from procurement and deployment to inventory tracking, refresh, and retirement * Design and improve onboarding and offboarding processes to ensure a seamless and secure employee experience * Support security, compliance, and audit activities, including SOC 2 controls, device compliance, and IT policy management * Drive operational improvements through stronger processes, documentation, automation, and self-service capabilities * Manage external vendors and service providers to ensure quality, responsiveness, and cost-effectiveness * Lead IT projects from scoping to delivery and report on key metrics, incidents, and progress to leadership Ideal Profile * 5 to 7 years of experience in IT support, IT operations, or workplace technology, preferably in fast-growing environments * Strong expertise in macOS environments, device lifecycle management, and end-user support * Hands-on experience with MDM platforms such as Kandji, Fleet, Jamf, or similar tools * Solid understanding of identity and access management, including SSO, MFA, and user lifecycle provisioning * Proven ability to design, improve, and automate IT processes to scale operations effectively * Strong troubleshooting skills across hardware, software, and access-related issues * Excellent communication skills, proactive ownership, and the ability to work effectively with remote teams while using AI tools to improve support, documentation, and operational efficiency Nice to Have * Familiarity with scripting and automation using Python, Bash, or similar languages * Exposure to Infrastructure as Code practices and tools, such as Terraform * Working knowledge of compliance and security frameworks such as SOC 2, ISO 27001, or similar standards Our Interview Process We respect your time. Here's exactly what to expect — no surprises, no ghosting. * Recruiter screen — 30 min. We'll share context; you'll share yours. * Manager interview — Meet the person you'd work with directly. * Take-home assignment + live debrief — A real problem, not a trick. We'll work through it together. * Calibration interview — A senior leader joins to ensure we're holding a consistent, high bar. * Offer — Fast. We don't let good decisions sit. * (Senior roles only) Reference checks — Two calls, handled with discretion. Our Values At Vibe, we run on three values: Impact, Ambition, and Urgency. We tie every goal to a real business outcome, think 10x rather than settling for good enough, and move daily rather than waiting for perfect conditions. You’ll thrive here if you own outcomes without needing direction, default to action, and hold yourself to results, not effort. This is a high-performance environment with high-performance rewards: you’ll work alongside people who push you, with real ownership over hard problems in a market that’s moving fast. If that sounds like the best version of your career, we want to meet you. What We Offer For candidates in New York, NY, the pay range for this role is $75,000–$100,000. At Vibe, we want you to build something, own something, and grow fast. Here's how we back that up: * Variable pay — based on objectives you hit. No arbitrary targets. * Hybrid flexibility — We're in NYC's Flatiron District and our team is in 3x a week! * Full health coverage — Comprehensive medical, dental, and vision insurance. * 401(k) with matching — We invest in your future, not just your output. * Unlimited PTO — Take the time you need. We measure results, not hours. * Parental leave — Paid leave for all parents. * Annual offsite — The whole team, once a year, somewhere worth the trip. Equal Opportunity Vibe is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We believe the best ideas come from teams with different backgrounds, perspectives, and experiences. If you need a reasonable accommodation during the application or interview process, please let us know. Referral Instructions Being referred? Ask your contact to submit your application directly on your behalf.

Job DescriptionWorking with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop?s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate?s or accredited bachelor?s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per

Job DescriptionWorking with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote GameStop?s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager. In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided. Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked. Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager. Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date. Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager. Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. Adhere to all opening and closing procedures. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate?s or accredited bachelor?s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate Point-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral or diagram form. Execute financial tasks in strict accordance with company policy. Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per

Job DescriptionBenefits: • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Competitive Hourly Wage, • Product, Membership, and Package Commission, • Discounted facials, • Friends & Family Discount on Services, • 35% Product Discount, • Paid Sick Time, • Medical, Dental, Vision Benefits, • Paid Time Off The Ideal Candidate • Experience in managing P&L and achieving financial performance targets across multiple health and wellness industry locations., • Basic understanding of employment law, policies, processes, and programs., • Proficiency in Microsoft Office and Google Workspace., • Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed., • Background in hospitality and client service., • College degree preferred. About the Role As Assistant Store Manager, you partner with the Store Manager to lead your team and drive shop profitability. Leading by example, you teach and deliver best-in-class service to both employees and Heyday clients. You maintain an organized, informed, and drama-free workplace, ensuring it is always ready for success. You empower your team with the tools, information, and confidence needed to provide an exceptional Heyday experience to every client. What You'll Do Team & Shop Management • Help manage and develop 25+ team members, creating a culture of ownership and results., • Provide high-level service and hospitality to all clients., • Manage all day-to-day tasks and operations, • Build and foster relationships with employees and clients, • Drive revenue through scheduling optimization and shop utilization, • Assist in the development of business plans to achieve shop forecasts and goals, • Partner with Marketing to develop new client acquisition and retention plans, • Help manage the shops P&L to increase revenue and manage expenses About Heyday Were Heyday, a fast-growing skincare brand transforming the facial experienceand were just getting started. With over 1 million facials performed over the past ten years, weve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, its not just about skin. Its about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey. Weve been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether youre an esthetician, shop leader, or part of our corporate team, youll be surrounded by people who are as driven, caring, and innovative as you are. At Heyday, were always looking aheadbecause the best is yet to come. Ready to be part of whats next? Our Commitment: Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Job Description Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company’s top perks. Fooda is recruiting for Event Coordinators to join our team in markets across the U.S. to support our growing client roster. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants. This position will be paying $20/hr. What You’ll Be Doing • Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) driver responsibilities, delivering equipment and food to Fooda sites., • Gain competency with Fooda’s technology and standard operations procedures, • Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication, • Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards, • Conduct onsite Fooda promotions and mobile app coaching, • Provide real-time onsite customer service to resolve issues promptly directly with the consumer, • Facilitate audits of restaurant event set-up to ensure consistency and high quality, • Escalate issues to Operations Manager when necessary to keep them informed or help problem solve, • Critical hours are over lunch (10 am – 2 pm) but responsibilities may span 8am-4pm, depending on the market and need Who You Are: • You love building relationships with customers and enjoy customer service, • You are friendly, high energy and love interacting with other people, • You are savvy with technology and will be comfortable in a fast-paced start-up, • You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions, • You are a strong communicator and self-starter, • You are organized and detail oriented. Type-A personality is a plus!, • You’re someone who knows the local territory and gets around efficiently in your own car, • You’re looking for a steady part-time job (between 5 - 15 hours per week) during regular business hours and value flexibility, • Prior catering or serving experience strongly preferred What We’ll Hook You Up With: • Competitive wages $20 an hour, • Paid time off, • A flexible part-time schedule Monday - Thursday (9 – 15 hours per week), • 401k Retirement Savings Plan with company match, • Pre-tax commuter expense benefit, • Long-term opportunities for advancement within Fooda, • Networking opportunities for work or career with local restaurants, • A fulfilling, challenging work experience Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please. Powered by JazzHR fe7PogCDrn

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Youre the person people call first when life goes sideways - calm, steady, and ready to help., • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you., • Youre a natural relationship-builder who earns trust quickly and keeps it., • You listen first, then guide, making customers feel understood while confidently recommending solutions., • Youre motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.Location Address: Jersey City, NJ 07305 At Tawanda Jackson - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Responsibilities: • Communicate with customers to understand their needs and provide available product information., • Assist in developing relationships with new and existing customers across multiple product lines., • Support daily office operations, including documentation, scheduling, and follow-up activities., • Participate in marketing efforts to promote awareness within the community., • Maintain accurate records and ensure a consistent customer experience., • Collaborate with team members to achieve office objectives.Qualifications:, • Effective written and verbal communication skills., • Strong organizational abilities with attention to detail., • Comfortable working in a fast-paced environment., • Prior experience in customer service, business support, or insurance preferred., • Must possess or be able to obtain necessary state insurance licenses.

A global financial technology firm seeks a motivated People Analytics Vice President to develop and scale analytics capabilities within the People Operations team.The role demands 5-8 years of experience in an analytics ecosystem and proficiency with tools like Tableau.Responsibilities include build

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We’re looking for a Mid-Market Customer Experience Manager to own a focused portfolio of customers end-to-end and help them get real value from our product. This isn’t a “check-the-box” CSM role. You’ll act as a strategic partner, product expert, and industry advisor—working closely with customers from the sales cycle through onboarding, adoption, and long-term success to improve how they operate and scale. At CurbWaste, Customer Experience isn’t a support function—it’s the backbone of how we build the product and partner with the industry. In this role, you won’t just manage accounts—you’ll develop deep relationships, understand workflows at a granular level, and help co-build solutions alongside customers. You’ll also play a key role internally, partnering with Product, Engineering, Support, and Sales to bring structured customer insight into everything we build. Over time, this role becomes a true voice of the industry inside the company, helping shape product direction—not just react to it. Requirements • Manage a high-touch portfolio of mid-market accounts and serve as the primary point of contact, • Build multi-threaded relationships across stakeholders and operate as a true partner to the business, • Define success criteria with customers and drive alignment against their operational and strategic goals, • Act as a trusted advisor by deeply understanding customer workflows, challenges, and industry context, • Guide customers on how to best leverage the product to improve operations and outcomes, • Provide a high-touch, thoughtful experience where customers feel supported, understood, and prioritized, • Operate with a partnership mindset—helping customers solve problems, not just use software, • Play an active role during onboarding and implementation, especially for more complex accounts, • Lead working sessions to support workflow design, configuration, and best practices, • Ensure customers are set up for long-term success from day one, • Translate product capabilities into real operational outcomes, • Identify gaps in usage and proactively recommend improvements, • Continuously reinforce and prove the value customers are getting from the platform, • Run structured check-ins and lead high-quality Quarterly Business Reviews (QBRs), • Prioritize your time intentionally to ensure the right accounts receive the right level of attention, • Stay ahead of risks, issues, and opportunities across your book, • Deliver hands-on training tailored to customer workflows and use cases, • Drive adoption of new features through targeted 1:1 engagement and structured rollout strategies, • Ensure customers continuously expand how they use the product over time, • Conduct strategic customer engagements, including onsite visits when appropriate, • Prepare and lead insight-driven conversations that go beyond status updates, • Use in-person and virtual interactions to strengthen relationships and drive measurable outcomes, • Surface customer feedback, product gaps, and workflow challenges with clear context, • Partner with Support, Product, and Engineering to escalate and resolve issues, • Ensure customers feel heard and maintain clear, consistent communication, • Contribute to shaping product direction through structured, high-impact feedback, • Support engagement initiatives like advisory boards, user groups, and customer events, • Share best practices and insights across customers to strengthen the broader ecosystem, • Help build a stronger connection across the customer base over time, • Collaborate closely with Sales, Product, Support, and Implementation teams, • Reinforce value during renewals and key customer moments, • Help improve the overall customer experience across the lifecycle, • Partner with Sales early in the deal cycle to understand customer needs, workflows, and success criteria, • Act as a light solutions engineer by helping validate product fit, workflows, and use cases during the sales process, • Build early relationships with key stakeholders to ensure a smooth transition from sale to onboarding, • Provide continuity from pre-sale through implementation and long-term success, • Help set clear expectations with customers around product capabilities, workflows, and outcomes Additional Expectations This role includes travel to support customer engagements, onsite visits, and industry events as needed. Candidates should be comfortable traveling approximately ~50% of the time. What You’ll Need • 3-5 years experience managing mid-market or complex SMB customers in a SaaS environment, with a track record of building strong, long-term customer relationships, • Ability to operate as a true partner to customers—understanding their business, workflows, and goals, and helping them improve how they operate, • Strong communication skills with the ability to build trust across multiple stakeholders and personas, • Comfort working both strategically and hands-on, especially during onboarding, implementation, and problem-solving, • Proactive mindset—you anticipate challenges, identify opportunities, and take ownership of outcomes before issues arise, • Ability to understand complex operational workflows and translate them into clear, actionable solutions for non-technical users, • Experience working cross-functionally with Product, Sales, and Support teams to drive customer outcomes, • Strong sense of ownership and accountability, with the ability to manage a book of business independently, • Direct work experience in the waste industry or adjacent industries Nice to Have • Experience in a vertical SaaS or operationally complex industry (e.g., logistics, waste, construction, field services), • Background supporting complex implementations or onboarding processes, • Experience working closely with Product teams and contributing to roadmap discussions through customer feedback, • Familiarity with running or participating in customer engagement programs such as advisory boards, user groups, or workshops, • Experience supporting sales cycles as a product or solutions resource, • Strong analytical skills with the ability to connect customer feedback to business impact (ARR, expansion, retention), • Experience managing multi-threaded accounts with multiple stakeholders and personas This is not just a job. This is a career, a chance to make a direct impact. Here’s how we help: • Competitive salary range: $125k-$135k, • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career., • Health benefits: Company-paid medical, dental, and vision, • 401k Our Mission: We aim to change the way waste companies run their business. We are a software founded by haulers and built for haulers. We care about the environment and want to play a positive role in the future of the waste industry. Software helps create solutions and we are focused on being the leaders in change. At CurbWaste we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Job DescriptionFront Desk / Customer Support Assistant We are a busy, community-focused insurance agency in Staten Island looking for a friendly, dependable, and motivated individual to support our front desk operations. This role is perfect for a college student or someone looking to gain professional office experience in a fast-paced, people-focused environment. What Youll Do: Greet customers in person and over the phone with professionalism and warmth Assist clients with payments and basic service needs Answer incoming calls and direct inquiries appropriately Make outbound calls to help schedule policy review appointments Support the team with light administrative and office tasks Help create a positive, organized, and welcoming front-office experience What Were Looking For: Strong communication and interpersonal skills Comfortable speaking with customers on the phone Reliable, organized, and detail-oriented Friendly, professional, and customer-service focused Basic computer skills (training provided) Prior office or customer service experience is a plus, but not required Why You Will Love Working Here: Flexible schedule (ideal for college students) Supportive, team-oriented work environment Competitive hourly wage Hands-on experience in a professional office setting Opportunity to learn about insurance, customer service, and business operations Growth opportunities for the right candidate If you enjoy working with people, are comfortable on the phone, and want to be part of a positive, hardworking team, we would love to meet you.

A leading AI-native revenue platform is seeking a Director of PeopleOps to build and scale its People function as the company grows.This pivotal role encompasses all aspects of People Operations and Employee Experience, requiring a strategic builder who thrives in fast-paced environments.The ideal c

Job DescriptionAbout Us: Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products. We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life. About the Role: Customer Success Manager 1 is a foundational role focused on delivering an exceptional customer experience and driving value across a book of small to mid-sized accounts. You’ll guide customers through onboarding, support their early adoption, and proactively work to retain and grow their relationship with Torch. In this role, you’ll build core skills in customer engagement, platform expertise, and account management. You’ll also play an important role in capturing customer feedback, identifying patterns, and collaborating cross-functionally to improve the overall experience. This is a great opportunity for someone eager to build a career in Customer Success with a fast-growing, customer-obsessed team. Location: Austin, Texas or New York City, NY(in office Monday - Thursday, flexibility on Friday) Key Responsibilities: • Own a portfolio of more complex customer accounts from onboarding through early adoption, ensuring a smooth and supportive experience., • Drive product usage and value through regular check-ins, education, and support touchpoints., • Understand customer goals and challenges and ensure Torch is delivering on their needs., • Track account health, flag potential risks early, and surface retention concerns to the team., • Help customers get the most out of Torch’s features—especially those related to cost savings, time efficiency, and vendor consolidation., • Use data and platform insights to personalize outreach and demonstrate value (savings, time saved, etc.), • Run quarterly practice reviews with customers for goal alignment and consultation on how to continuously maximize their success on the platform., • GMV retention, helping ensure that customers continue to consolidate and grow their purchasing on Torch over timeOnboarding & Adoption Support, • Lead Kickoff calls and early onboarding sessions to set customers up for success., • Assist customers with account setup, order building, and navigating the Torch platform., • Educate customers on best practices and how to maximize Torch Rewards and Advantage benefits.Internal Collaboration & Process Improvement, • Log key customer insights in Salesforce and help identify trends across your book., • Provide feedback to the product, supplier, and operations teams based on customer conversations., • Support pilot programs or process experiments in collaboration with more senior team members.What Success Looks Like, • Strong early adoption across your accounts, • High retention rate across your book of business (Logo and GMV), • Consistent customer engagement and satisfaction, • Accurate and timely account tracking in internal systems, • Collaboration with teammates to share learnings and improve processesAbout You:, • 2 to 5 years of experience in Customer Success, Account Management, or a client-facing role, • Strong communication and relationship-building skills, • Comfortable with having significant phone and video call time with customers for relationship management, • Comfort with using data and insights to drive conversations, • A proactive, detail-oriented mindset with a focus on customer value, • Eagerness to learn, grow, and contribute to a fast-paced, customer-obsessed teamBonus:, • Experience at a fast-growing startup, • Experience in healthcare and dental industry, • Knowledge of working with SMBs (small and medium business), • Experience using CRM tools (e.g. Salesforce)Compensation and Benefits:, • Compensation: OTE range of $84,000-87,000 dependent on location, Base salary between $61,000–$64,000 depending on location and experience (Includes material upside commission potential), • Medical and dental coverage with Aetna, • 401k benefits with Empower, • Unlimited paid time off (PTO), • Maternity and Paternity leave, • Commuter benefits for hybrid employees, • Fully stocked pantry and fridge for hybrid employees

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The purpose of IT Operations Analyst is to support the strategic, technology product roadmap through integration of the Core Banking platform and other ancillary systems. The IT Operations Analyst performs core system support functions, project manages implementations and executes maintenance of Core Banking system and all ancillary systems through software release management. Additional responsibilities include software/hardware support and maintaining documentation. Responsibilities: Specific duties include, but are not limited to, the following: • Support the day-to-day functions of core banking processes and ancillary applications through core system configuration, production change request, and support of critical banking processes., • Documents procedures and resource documentation, and records system changes for troubleshooting and auditing., • Support the development of new products and/or processes on core banking system platforms by providing subject matter expertise on platform specifications and requirements., • Analyze and deploy process automation with OpCon job scheduler., • Core banking system release management, AIX patch management, service pack deployment, system backups, DR system recovery, VIOS updates, HMC updates, TLV updates and daily routine maintenance., • Coordinate the testing and communications of system updates to core banking system, interfaces, and key ancillary systems, • Provides 1st and 2nd level technical support and responds to incidents as appropriate., • Provide escalated level helpdesk support meeting KPI’s for resolution by acquiring, evaluating, resolving, and communicating root cause for helpdesk intake., • Maintain, communicate, and champion repeatable methodology including a set of standard principles and procedures for managing projects and change., • Responsible for configurations, modifications, productionizing transmission of Secure FTP processing and all Windows operating system environments, • Perform network troubleshooting in a timely manner to isolate and diagnose common network problems., • Monitor server performance and troubleshoot server issues, • Function as a liaison for MCU with technology vendors when troubleshooting system issues., • Monitor all integrated core systems connections included but not limited to online banking, integrated voice response (IVR), and SymXchange connections., • Monitor status of all automated jobs in OpCon and take appropriate action to resolve any errors that may occur., • Support and enforce system security practices and compliance with data privacy and regulatory requirements., • Ensure 24x7x365 availability for business applications through participation in the on-call rotation., • Required to work in shifts as needed., • Perform other related duties as requested and special projects as assigned. Requirements: • College Degree or Certificate in Computer Science or related technical field required., • Minimum 3-5 years’ experience as a Systems Analyst preferably in the financial industry., • Working knowledge of AIX., • Knowledge of JHA products or equivalent, • Experience with core banking processing platforms like Symitar, Spectrum, or DNA, • Experience administering and maintaining IBM P Series and VIOS, • Up to date experience with Windows, secure FTP processing and TCP/IP networking, • Strong knowledge of PCs., • Excellent analytical, communication and interpersonal skills., • 2+ years of experience in the financial services industry with a thorough knowledge of financial principles, front and back office processing and financial institution regulations., • Experience with core banking processing platforms like Symitar, Spectrum, Servicing Director and Akcelerant are a plus, • Experience with Opcon job scheduler, • Strong working knowledge of Microsoft Office Suite (including Excel, Access, PowerPoint, Project, SharePoint), • Highly ethical., • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $62,800-100,800 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Crumbl Cookies Assistant General Manager 1235 Chestnut St. Union, NJ Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $18-23 per hour (wages + tips) + $3,000/yr in available bonuses (avg $44,600/year, including bonuses), • Paid Time Off, • Sick Time, • Health insurance reimbursement program Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience in a fast paced environment with a large staff., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the desired role of an assistant manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of an assistant manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any shift alone. Training compensation will be between $15-$17 per hour (plus tips, which vary but average approximately $3-5 per hour) and upon completion of the 30 day training period, full Assistant Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job DescriptionWhat We Do Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure. Role at a Glance IT is the collaborative technical partner for the business, delivering all enterprise infrastructure, applications and related end user technology services across Gecko. The team designs, implements and manages the software and hardware technologies that empowers Geckos to quickly provide transformative products and services to our customers. The IT Engineer is the face of IT, providing first-line support to end users, building trust with stakeholders, and helping to automate solutions. What you will do * Deliver exceptional deskside and remote support to Gecko employees * Ensure all standard technology services, including AV and meeting room technology, are maintained * Proactively own and follow up on IT support requests and problem tickets until user confirms resolution, entering incidents and requests into Jira to ensure accurate tracking of End-User Issues, and collaborating with internal and external teams for timely resolution * Manage escalations and liaise with third-party suppliers to ensure high-quality operational services * Manage onboarding and offboarding processes, including user account administration and asset management * Supervise and assist with deployment of new hardware and software to end users * Operations and maintenance of software Infrastructure (Okta, Google Workspace, Slack…) * Contribute to the Service Desk knowledge base and documentation * Support IT compliance activities and ensure adherence to global standards, and help educate colleagues on IT services, policies, security, and compliance best practices * Be available for occasional out-of-hours support * Support the technical build out of new offices (Travel required) * Build Automations: * Design, develop, and implement automated workflows. * Implement automation solutions, ensuring seamless integration with existing systems and processes. * Create and maintain comprehensive documentation for automated workflows, including design specifications, user guides, and technical manuals. * Stay up-to-date with industry trends and emerging technologies in workflow automation. * Propose and implement improvements to enhance efficiency and effectiveness. About You Required Skills * At least 4 years in an IT help desk / desk side support role, with increasing responsibility * Strong cross-platform expertise in Windows and Mac OS; working knowledge of AV technology * Accountability – candidate has a sense of ownership when troubleshooting a problem and will see things through to completion. * Professionalism - candidate maintains composure and integrity while providing timely support to end users * Detail Oriented – candidate takes the time to listen and understand the issues and works with the appropriate teams to resolve * Proactive, solution-oriented mindset with excellent problem-solving skills * Ability to build strong relationships with business stakeholders (e.g., HR, Finance, Admin) to understand and address their technology needs * Excellent verbal and written communication skills * Ability to work independently with minimal supervision * This is a 100% on-site role; you must be able to work from our designated office location * Strong time management and prioritization abilities * Professional and approachable demeanor under pressure Preferred Skills * Strong cross-platform expertise in Windows, Mac OS, iOS/iPadOS, Android. * Okta * Okta Workflows * Google Workspace * JAMF * Microsoft InTune * Slack * Zoom * Cisco Meraki * Other Automation Tooling Who We Are At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health, ongoing professional development, family planning assistance, and flexible paid time off. Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We’re an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact. Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today’s infrastructure and give form to tomorrow’s. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we’d love to hear from you. Compensation Range: $94K - $144K

Job DescriptionBorn of a simple gesture in 1976, L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature. Our culture is built through everyday moments, how we behave, make decisions and show up for each other. With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet. Job SummaryThe Retail Support Specialist is responsible for the communication to and from L’Occitane’s retail stores located in US and Canada as well as Mini Hubs. The Retail Support Specialist is responsible to provide support for the operational training to the retail stores and the identification of process improvements. The Retail Support Specialist will also maintain a good level of stock across all stores based on a pre-determined KPI as well as reporting monthly on any adjustment type and stock reconciliation deviation. Job Responsibilities • Be the point of contact between the 160+ retail stores, the field leadership team, and the Supply Chain team, • Make sure all inquiries from stores are answered within 48 hours max, • Communicate to stores in the weekly newsletter (Bonjour L’Occitane) any relevant information regarding stock or supply chain management, • Be the link between supply chain and retail operations teams to :, • Flag and find solutions for any stock concerns and improper store procedures, • Complete adjustments and investigate the root causes of issues, • Communicate and present to leadership all Adjustment per type and propose an action place if needed., • Be the link between supply chain and marketing teams to :, • Ensure non-mainland US stores (PR and HI) are fully utilizing products/older kits to avoid expiration, • Suggest available stock in stores to plan any sidewalk sales and marketing events (local events, Fukubukuro …), • Perform morning and afternoon checks to ensure the daily replenishment orders are accurate and ready to be prepared by the warehouse, • Perform Weekly stores stock reconciliation to ensure inventory records in SAP align with the physical stock in the warehouse or store. This helps prevent issues like lost sales due to inaccurate stock information., • Perform Weekly IDoc Monitoring and Troubleshooting, • Process daily Commercial Invoicing, • Training and Process Improvement, • Updating current training documents, • Identify and build process improvement action plan based on feedbacks from store and B2C Stock Fulfillment team, • Keep all training documentation updated, • Ad hoc support and projects as assigned. Key performance indicators (KPIs), • On Shelf Availability (OSA) and Mini hub Rejection, • % In Full orders, • Adjustment KPI, • Stock Reconciliation, • Idoc, • Emails/calls answering time Requirements Education, • Bachelor’s degree Experience & Skills, • 3-5 years of experience in Customer Service or Supply Chain, ideally in a retail business, • Customer service oriented, • Excellent communication and people skills, • Ability to function in fast-paced environment, • Strong organizational/multi-tasking/prioritization abilities, • Collaborative skills in solving issues with other departments, • Detail Oriented, • Ability to analyze numbers and draw reasonable conclusions, • Computer skills in applications such as MS Excel, Word, and PowerPoint, • Knowledge of SAP a plus If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR HXcOCuvVO0

Job DescriptionDescription: POSITION SUMMARY: The Welcome Center Associate is responsible for being the front line person of the Welcome Center for the branch. Primary responsibilities include greeting, assisting members, answering phone calls, providing accurate information to all inquiries in a friendly and professional manner, promoting, selling, and registering membership, events and programs, money transactions, file documentation and providing administrative support to the Branch Executive Director. Must ensure a high-level of service with a commitment to improving lives and have a cause-driven focus. The Welcome Center is the main hub of the branch, therefore, the position will serve as the center of communication and assistance for the overall business operations and member service functions all within the policies and guidelines of the YMCA. ESSENTIAL FUNCTIONS: ·Saturday shift required Greet members & guests professionally and cordially on a consistent basis and with smile and with enthusiasm as they enter & leave the YMCA. Become aware of members’ needs and efficiently respond to their inquiries. · Use Listen First skills during consultations and tours and the overall interactions with members, guests and co-workers. · Learn members’ names. Verify all patrons for membership upon entering building. Confirm memberships are current in our membership database. Enter member access to the facility. · Answer telephone within 3 rings and with appropriate phone protocol. Answer questions about our facility and programs clearly and in a caring manner. When uncertain of the answer to a question, obtain the inquiring party’s contact information and verify that a staff person will get back to them promptly. Transfer calls properly and take accurate messages for staff persons who are not available. · Handle negative feedback in a courteous manner; Forward members’ suggestions to immediate supervisor. · Refer members to the appropriate Y staff person for further information whenever necessary. · Ensure that members and guests feel welcome at the Y. Promote positive member relation both with staff and with other members. · Maintain a professional appearance. Wear name tag and YMCA staff shirt during work shifts. Wear pants other than jeans or sweatpants. (Loose fitting shorts no shorter than knee length are permissible during the warm months of the year). Closed shoes or sneakers are permissible; No excessively high heels. · Properly process each end of shift report so that all paperwork matches all monetary transactions properly. · Charge appropriate fees for services according to the YMCA policies, procedures and the membership type. · Receipt program and facility registrations promptly and accurately. · Arrive for work shifts in a timely manner, and work the entire shift as scheduled unless coverage for a portion of the shift has been pre-arranged. · Find replacement for shift if unable to work. Notify supervisor in advance of the substitution arrangement whenever possible. Avoid excessive requests for shift coverage, unless there is a medical or an emergency situation that must be addressed. · Do not leave the Welcome Center Desk unattended unless there is a true emergency situation. · Address emergency situations promptly, professionally and in accordance with our emergency procedures. Distribute Band-Aids and ice as needed. Complete accident reports for any medical situations requiring our attention. Complete incident reports for any unusual situations that occur during work shifts. Notify senior staff on duty of these situations promptly. OTHER DUTIES: · Participate in and support the Annual Campaign. · Provide feedback to supervisor in a timely manner. · Participate in workshops, trainings and seminars that will enhance professional growth. · Share responsibility for the success of the overall Branch performance and help maintain a positive image. · Demonstrate and model the YMCA’s four core values of Caring, Honesty, Respect, and Responsibility. · Exhibit personal and professional behavior in a manner consistent with the best interest of the Association, so as not to bring discredit to the Association. · Cooperates, work effectively and congenially with all YMCA staff members, volunteers, and members of the Association. · Perform such other job-related duties as may be periodically assigned by the Supervisor. YMCA COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. DIRECT REPORTS: None BUDGET RESPONSIBILITY: None Requirements: MINIMUM REQUIREMENTS/QUALIFICATIONS: · High School Diploma. Associate Degree in Business or related area a plus. · Minimum of one year experience in customer service and/or sales. · Strong communication and interpersonal skills · Excellent customer service and interpersonal skills. · Very organized and detail oriented. · Computer literacy in Microsoft Office programs. Prior knowledge of ActiveNet Software is a plus. · Bilingual ability (Spanish/English) preferred. · Ability to react to emergency situations within the policies and guidelines of the YMCA and in a calm and professional manner. · Ability to work under minimal supervision and making sound decisions within the guidelines of the YMCA. · Ability to communicate with a wide variety of members and guests in a professional manner, displaying tact and diplomacy when needed. PHYSICAL DEMANDS: Sufficient strength, ability, agility and mobility to perform essential functions and to perform activities in a wide variety of indoor and outdoor locations. EFFECT ON END RESULTS: The expectation of this position will be satisfactorily met when: · Positive attitude through patience and composure is displayed. · Positive image of the branch is maintained. · Effective communication to various levels of staff at the YMCA is maintained. · Business procedures are followed successfully.

Job Description Gregorys Coffee Assistant Store Leader We are looking for highly motivated and energetic individuals who share our passion for specialty coffee and hospitality. As Assistant Store Leader, you will be empowered to take a hands-on approach to learning how to lead a team and drive the business with direct support from your District Leader. Key Responsibilities: As an Assistant Store Leader, you will be a brand ambassador and beacon of culture for both your team and your customers. Your responsibilities will include, but are not limited to, the below key areas. People Development You will: ● Create a warm and inclusive environment for your team and your customers ● Work alongside your team to prepare specialty coffee and espresso beverages, including latte art (we’ll teach you!) ● Train new team members while validating their ability to confidently uphold brand standards ● Provide ongoing education and development for all team members, to ensure excellent standards for coffee, food, and customer service are consistently upheld ● Adhere to local and state labor laws Operations Standards You will: ● Oversee the store’s coffee & beverage program by conducting quality checks and providing continuous team education to ensure brand standards are consistently executed ● Oversee the store’s food program–including fresh baked pastries, hot sandwiches, and grab & go–by conducting quality checks and providing continuous team education to ensure brand standards are consistently executed ● Oversee the store’s food safety and cleanliness protocols, ensuring compliance with the Department of Health ● Oversee all cash handling policies, including making deposits ● Role model excellent customer service to build a community of Gregulars within your store Financial Performance With support from your District Leader, you will: ● Learn to manage inventory metrics (COGS) (weekly basis) ● Learn to manage labor metrics and to write strategic schedules ● Make regular bank deposits according to company policy ● Learn to manage turnover metrics by creating a positive employee experience ● Learn to grow the business by creating store action plans to build sales and customer foot traffic ● Learn to create and execute store action plans to continuously improve while solving problems The Gregorys Coffee culture includes but is not limited to: ● Team building exercises and leadership development ● Latte Art “Throw Downs” (spirited competitions) ● Movie nights ● Cuppers Challenge (a “cupping” challenge–not sure what a cupping is? We’ll teach you!) ● Internal growth opportunities and mentorship We use eVerify to confirm U.S. Employment eligibility.

Job Description Gregorys Coffee is looking to hire an amazing Store Leader to join our team! Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you. Job Description & Responsibilities The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards by conducting evaluations and thorough observations * Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities * Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge * Identify and work with high potential talent that can be developed into our next great leaders * Operational Standards * Ensure all existing operational and menu standards are being executed as planned * Train team on new menu and operational roll outs * Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with your team to lead by example in giving 5-star service * Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review * Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. * Facilities & Maintenance * Proactively clean, service, and maintain all equipment in your store * Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated and enacted * Proactively manage employee issues by having regular one on one conversations with every employee on your team * When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. * Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing * Attend company events and proactively encourage team members to attend as well If this is you please apply today! We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager, Customer Success, the Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued customers. Collaborating and partnering with designated Strategic Customer Success Managers, the CSA provides vital support to deliver exceptional service and uphold customer KPIs. This is a full-time, fully remote position on our team. Occasional travel for team events may be required. What you'll do: • Act as a support resource and secondary point of contact for assigned customers, working closely with designated Strategic Customer Success Managers (SAM) to ensure seamless service delivery., • Collaborate with the cross-functional teams to resolve customer issues and ensure a seamless customer and member experience., • Participate actively in customer meetings under the direction of SCSM, coordinating, supporting and addressing customer needs and concerns., • Assist in the creation and maintenance of project management documentation such as Gainsight and Asana Customer Dashboards, ensuring adherence to client deadlines, internal team SLAs, and providing regular updates to SCSM and customers., • Maintain accurate customer information in Spring Health Admin, including detailed notes and auditing to ensure precise setup., • Investigate and resolve member issues, collaborating with SCSM on resolution steps and providing comprehensive, detailed follow up., • Track and maintain all cross-functional dept asks ie. reporting, marketing, invoicing, product/engineering, and clinical support requirements meticulously, ensuring timely delivery to SAM for action., • Compile Quarterly Business Review (QBR) slide decks by extracting data from Looker and other relevant sources, providing insights into customer performance, and contributing to the SCSM's report narrative., • Coordinate the preparation and distribution of member marketing materials, including organizing customer events and attending Spring Virtual Events ., • Building relationships through collaboration across departments, including product, operations, data science, and marketing, to ensure a holistic approach to customer success., • Act as key support of the customer relationship continuity by managing incoming client requests and updates in the account owner's absence, • Assists in coordinating transition planning, documentation, and communication to ensure minimal disruption to the customer support or member experience during account transitions, • Manage open tickets efficiently, ensuring deadlines are met and contributing to reporting updates and enhancements to drive overall team success., • Response & Resolution Time: Acknowledge inquiries within 24 hours and resolve 90% of tickets within SLA., • Accuracy of Customer Records: Ensure 100% accuracy in Spring Health Admin updates., • QBR & Reporting Completion: Deliver 100% of Quarterly Business Review decks on time., • Cross-functional Coordination: Complete 95% of assigned internal requests (marketing, invoicing, product, etc.) within deadlines., • 2+ years of experience in customer-facing roles, preferably in a B2B environment., • Proven experience presenting information to customers and adeptness at receiving and implementing feedback., • Bachelor's degree or equivalent work experience., • Exceptional organizational, presentation, and communication skills, both verbal and written., • Ability to adapt quickly to change, respond promptly to issues, and devise creative solutions., • Self-motivated, team-oriented individual with a strong desire to excel in a dynamic startup environment., • Commitment to continuous personal and professional growth., • Technical proficiency with tools and responsibilities such as SFTP, ticketing systems, project management, and data entry., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Gregorys Coffee is looking to hire an amazing Store Leader to join our team! Job Description & Responsibilities The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth. This role will oversee and manage the following: * People Development * Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions * Ensure teams are upholding our high standards by conducting evaluations and thorough observations * Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities * Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge * Identify and work with high potential talent that can be developed into our next great leaders * Operational Standards * Ensure all existing operational and menu standards are being executed as planned * Train team on new menu and operational roll outs * Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time * Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal * Ensure stores are kept immaculately clean, organized, and well merchandised at all times * Service Standards * Work side by side with your team to lead by example in giving 5-star service * Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed * Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review * Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day * Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business * Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews. * Facilities & Maintenance * Proactively clean, service, and maintain all equipment in your store * Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished * Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business * HR Management * Ensure you and your team are compliant with employee labor laws * Ensure changes to labor laws are thoroughly communicated and enacted * Proactively manage employee issues by having regular one on one conversations with every employee on your team * When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee’s experience * Financial Performance * Closely manage your store’s controllable profit areas: sales, labor, and COGS * Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store * Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions * Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate * Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits * Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets * Ensure monthly inventory counts are completed and submitted accurately Additional Expectations * This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success * There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays. * Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing * Actively embody the 12 Leadership Principles and live them out each and everyday with your teams * Attend company events and proactively encourage team members to attend as well If this is you please apply today! We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionCompany Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description The Regional Manager, Retail is fiscally responsible for the oversight and execution of monthly sales plan achievement, bi-yearly inventory results, and overall brand standards and operational efficiencies across all Shop locations within their designated territory. In partnership with General Managers and Assistant General Managers of their assigned clubs, they are responsible for staffing positions and training all Shop Managers-on-Duty and Style Advisors to operate according to brand standards. This role directs and motivates the retail sales team to ensure the highest level of customer service to every Equinox member and guest. The Regional Manager, Retail reports directly to the Senior Regional Club Director, supporting club leadership with overall brand and club culture cohesion for Retail, and a seamless member experience across all locations within the Market. They are also supported by a national Retail Field Leadership team and a Retail Corporate team, from whom they take direction on Retail-specific policies and procedures, financial goals and planning, and merchandise selection and allocation — ensuring maximum productivity and compliance with all company standards across their territory. Reporting Structure & Key Partnerships • Reports directly to the Senior Regional Club Director to align retail operations with broader club culture, brand standards, and the overall member experience, • Supported by a national Retail Field Leadership team for field-level guidance, best practice sharing, and field communications, • Supported by the Retail Corporate team for Retail-specific policies and procedures, financial planning and goal-setting, merchandise selection, and inventory allocation Responsibilities include, but are not limited to, the following: Talent Management • Serves as point-person for coaching, training, and developing all levels of Shop staff within their Market, including Shop Managers-on-Duty (MODs) and Style Advisors, • Identifies top training talent on the existing team and partners with them to onboard and develop each new employee, • Recruits and maintains a staff that reflects the needs of the business and the character of each club community, • Assists club management team with hiring, coaching, and development of Shop staff, • Creates and maintains a succession plan within the territory, • Achieves assigned monthly sales goals across all Shop locations within the territory, • Coaches and develops Shop MODs and Style Advisors in selling tactics, tools, and key business metrics, • Ensures an unparalleled customer experience for all Equinox members and guests, • Acts in the best interest of the member when resolving any issues related to The Shop, • Maintains current knowledge of all club and Shop services, programs, and products, • Understands the member profile and demographic of each club in the territory, • Engages Shop teams in a manner that is respectful, professional, inspirational, and motivating, • Maintains a regular communication cadence with the Senior Regional Club Director to ensure retail operations align with club-level priorities and brand direction, • Provides global feedback and offers possible solutions to the Retail Corporate team, Retail Field Leadership, and club business partners, • Contributes a clear point of view during company calls, team meetings, and leadership presentations, • Keeps all relevant parties informed of Corporate communications through timely emails and verbal discussion, • Understands and upholds all loss prevention and inventory management policies, and ensures total team adherence to these standards, • Ensures personal and team comprehension of all communications and training materials, and timely, accurate completion of all assigned operational tasks, • Assists with scheduling and shift coverage in partnership with the Senior Regional Club Director, club management, and the Retail Corporate team, • Ensures that each Shop and its staff reflect company brand standards through proper execution of merchandising and marketing direction, housekeeping standards, and adherence to the Shop dress code, • Enforces and maintains excellent organizational standards on sales floors, at cash wraps, and in stockrooms, • Seeks creative solutions to operational and business challenges, • Adapts management style as appropriate based on audience and context, • Builds effective relationships and partnerships with fellow employees, colleagues, supervisors, and club leadership, • Maintains working knowledge of happenings and general standards across the club environment to encourage camaraderie and a unified team spirit, • Complies with and enforces all company policies and procedures; embraces and champions company initiatives, • Communicates clearly and effectively at all levels, with tact and diplomacy To successfully perform in this role, the individual should meet the following minimum requirements and qualifications: • Combination of education and/or experience sufficient to successfully perform the essential functions of the role, • Multi-unit or multi-store management experience preferred, • Proven leadership ability and comfort taking direction from multiple stakeholders, • Experience in a customer service business; retail experience strongly preferred, • Excellent verbal and written communication skills, • Basic computer skills and retail math knowledge, • Hardworking and diligent, with a high degree of personal integrity and honesty, • Strong time management, organizational, problem-solving, and communication skills, • Ability to embrace and apply new techniques and ideas, • Availability to work a varied schedule based on the needs of a unique retail environment, • Physical requirements: ability to lift, carry, and move a minimum of 40 lbs, including fixtures and product, • Ability to actively supervise a retail sales floor, • Ability and willingness to travel to all Shop locations within the territory Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: • We offer competitive salary, benefits, and industry leading commission opportunities for club employees, • Complimentary Club membership Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.