Relief Concierge / Door Person
10 days ago
New York
Job Description Summary: Building Service Employees are to provide residents with a high level of security and service at all times. Essential Functions: PORTER: · Perform routine cleaning and maintenance of assigned common areas within and around property, including mopping/striping/waxing floors, cleaning DOORMAN/CONCIERGE: • Open entry door for all persons entering/exiting the building and assist with luggage, bags, packages, etc., when necessary., • Meet, greet and direct residents and guests., • Verify all visitors, guests, contractors, and deliveries for admittance into the building., • Answer incoming calls and intercom and provide information as requested., • Closely monitor building security surveillance system and report any issues to the Resident Manager., • Receive, log, and distribute packages using BuildingLink system., • Log out and distribute keys upon request using KeyLink system to persons with permission to enter only., • Maintain cleanliness of the lobby and shovel snow in front of building, when necessary. · May be required to perform duties outside their normal responsibilities as needed and when requested. SELECTION CRITERIA: Minimum Qualifications / Knowledge, Skills & Abilities • High school diploma or GED or equivalent experience in a customer service industry., • Experience with working in high end residential properties preferred., • Strong customer service skills and high attention to detail., • Must be able to demonstrate good judgment and be client/customer focused., • Working knowledge of computers., • Team player with the ability to take direction., • Ability to build and maintain positive professional relationships., • Ability to lift very heavy items, such as but not limited to rain mats, trash bags, salt bags, luggage, grocery bags, boxes, packages, dry cleaning.