Orlando
Job Description Overview Porter Pay Rate: $15.50 - $16.00 per hour plus cash tips! Job Type: Part-time Location: Orlando, FL Shift & Schedule: Mornings and Evenings, Weekends & Holiday Applications will be accepted until job is closed. Propark Mobility is currently hiring Porters for full-time and part-time opportunities to start immediately. What we're looking for:* • Perform all cleaning tasks noted on the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter, and debris are removed from all areas of the facility., • Sweep and pick up around the entrances and exits to the garage and stairwells, as well as clean surface area rails, etc. on all levels, the booth, the office and rest rooms, as directed., • Empty all trashcans in the garage, the booth, and the office., • Responsible for safety and security of company equipment., • Report any known, observed, or suspected violations of company policy, safety hazard, or any unusual occurrence(s) to the regional and/or account managers in a timely manner., • Pick-up and delivery of winter supplies, sand, salt, fuel, power equipment, vehicles, etc., as applicable per location., • Maintain an inventory of janitorial supplies and submit requests to re-stock supplies as needed., • Operate necessary equipment for cleaning and maintaining the facility., • Shovel, plow, or blow snow from the entrance or exit ramps and in areas designated by the Facility Manager if and when needed., • Report any known accidents or violations of Company policy, safety hazards, or any unusual occurrence to the local manager in a timely manner. What's in it for you? • We promote from within - park your career here!, • Free Parking!**, • Flexible scheduling; paid Holidays and Wellness., • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member., • (FT Employees) Paid vacation and an extra day-off on your birthday!!, • (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!, • Wellness is provided according to city or state mandates, • You are at least 18 years old., • Must posess a valid driver's license, if applicable, • Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed., • Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet. The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Physical Demands: the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objectsup to 25lbs. Work Environment: the employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate. *This list is not all-inclusive. The full job description will be provided at your interview. ** Free parking while on shift at your assigned Propark location. Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application. Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation Responsibilities 1. Guest Service & Assistance * Provide accurate information about the property and local area * Assist with reservations (restaurants, transportation, tours, events) * Coordinate special requests (flowers, tickets, celebrations, etc.) * Offer personalized recommendations 2. Professionalism * Maintain a courteous, respectful, and welcoming attitude * Present a professional appearance * Communicate clearly and effectively * Handle guest concerns calmly and efficiently 3. Confidentiality * Protect guest privacy and personal information * Avoid sharing room numbers, schedules, or private details * Follow company and property policies regarding data security 4. Safety & Security * Be aware of emergency procedures * Report suspicious activity * Assist guests during emergencies when necessary 5. Accuracy & Follow-Through * Ensure requests are completed correctly and on time * Confirm reservations and details * Follow up to guarantee guest satisfaction 6. Ethical Responsibility * Avoid conflicts of interest * Do not accept inappropriate gifts or commissions (unless company-approved) * Represent the company or property with integrity Qualifications Concierge / Bellman QualificationsEducation & Experience * High school diploma or equivalent required * Previous hospitality, hotel, or customer service experience preferred * Experience in luxury or high-volume properties is a plus Skills & Abilities * Excellent customer service and communication skills * Professional appearance and demeanor * Strong knowledge of local attractions, restaurants, transportation, and entertainment options * Ability to handle guest luggage safely (lift up to 50 lbs or more) * Multitasking and time management skills * Problem-solving ability and attention to detail * Basic computer skills (property management systems preferred) Customer Service Competencies * Warm, welcoming personality * Ability to anticipate guest needs * Strong conflict resolution skills * Ability to remain calm under pressure * Team-oriented attitude Physical Requirements * Prolonged standing and walking * Ability to push/pull luggage carts * Work indoors and outdoors in various weather conditions Other Requirements * Flexible schedule (including weekends and holidays) * Valid driver’s license (if valet or vehicle assistance is required) * Clean driving record (if applicable)