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  • Recruiting Manager (Chinese Speaking)
    Recruiting Manager (Chinese Speaking)
    hace 1 día
    $66300–$70000 anual
    Jornada completa
    Flushing, Queens

    Company Overview TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space. We are looking for a mission-driven contributor who wants to be part of something that matters. About the Role TEAM NY is seeking an organized, people-focused Recruiting Manager to lead day-to-day recruitment efforts across our healthcare agencies. Reporting to the Senior Director of Recruiting and Onboarding, this role manages a high volume of openings, partners with hiring leaders, and manages two Recruiting Coordinators. The Recruiting Manager owns the full-cycle recruiting process—from sourcing and screening candidates through interviews, offers, and onboarding coordination. This role is ideal for someone who enjoys building relationships, juggling multiple priorities, improving processes, and helping teams hire the right people. What You’ll Do • Deliver consistent, high-quality hiring outcomes across multiple departments and affiliated agencies by managing the full recruitment lifecycle., • Partner with hiring managers and the Senior Director of Recruiting and Onboarding to set clear hiring priorities, define candidate profiles, and execute effective recruitment plans., • Build and maintain strong candidate pipelines through job boards, social media, referrals, community partnerships, and other sourcing channels., • Identify and advance qualified candidates through timely screening, thoughtful evaluation, and clear recommendations to hiring teams., • Keep the hiring process moving efficiently from interview through offer and onboarding, with a positive and professional experience for candidates and hiring managers., • Lead, train, and manage Recruiting Coordinators so the team delivers consistent, responsive service and follows established recruiting practices., • Ensure hiring managers have accurate, timely updates and the support needed to make informed hiring decisions., • Maintain clear, compelling, and current job descriptions, recruitment advertisements, and candidate communications., • Keep accurate recruiting records and use activity data to provide visibility into open roles, candidate pipelines, interviews, offers, and hires., • Use recruiting data and feedback to identify opportunities to improve speed, quality, candidate experience, and team processes., • Protect candidate and employee information by handling all records and communications with discretion and confidentiality. What You’ll Bring • Bachelor’s degree required., • 2+ years of recruiting, talent acquisition, or related professional experience; healthcare or home care recruiting experience is a plus., • Experience leading, training, or supporting team members is preferred., • Strong communication, organization, and relationship-building skills., • Ability to manage multiple open positions and shifting priorities in a fast-paced environment., • Sound judgment and the ability to handle confidential information with care., • Proficiency with recruiting platforms such as Indeed, LinkedIn, and Facebook., • Proficiency with Microsoft Office and/or Google Workspace, calendars, video-conferencing tools, spreadsheets, and collaboration platforms; ability to learn new systems quickly., • Fluency in English and Mandarin required; Cantonese preferred. Why Join Us? • Network: Be at New York's fastest growing agency and part of a National Network., • Growth: Join a growing organization with opportunities to learn, contribute, and build your career., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship., • Mission: Be part of an organization dedicated to making a meaningful difference in the lives of the communities we serve. Benefits • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's (Required) Experience: • Recruiting: 2 years (Preferred) Language: • Mandarin (Required), • Cantonese (Preferred) Work Location: Hybrid, in-person 3 times a week in the Flushing office

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  • Customer Success Associate
    Customer Success Associate
    hace 1 mes
    $17–$25 por hora
    Jornada completa
    Elmont

    We are looking for a Customer Success Associate who will represent our client’s brand, introduce products and services, and assist customers through the enrollment and purchasing process. This role focuses heavily on face to face communication, sales presentations, and customer engagement. You will help drive new customer acquisitions while gaining hands on experience in sales, marketing promotions, and account management. Responsibilities: • Introduce current offers, promotions, and available service options, • Deliver clear and confident sales presentations, • Provide excellent customer service by answering questions and helping customers choose the best options for their needs, • Identify customer needs and recommend appropriate solutions, • Complete new customer enrollments and assist with account setup, • Maintain professional relationships with customers throughout the sales process, • Track sales activity and update customer information through company systems, • Work closely with other representatives to improve performance and territory results Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals. What We Offer: • *Hourly pay + uncapped commission + performance bonuses*, • Weekly pay structure with opportunities to increase income fast, • Paid training with ongoing mentorship and development, • Travel opportunities (company-paid for qualified team members), • Advancement potential into team lead, trainer, or management roles

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  • Customer Service Agent
    Customer Service Agent
    hace 2 meses
    $45000–$60000 anual
    Jornada completa
    Long Beach

    Law Firm Customer Service and Phone Specialist Salary: starting at $45,000–$60,000 position has growth potential Location: Oceanside, NY Job Type: Full-Time, On-Site About Us: We are a growing law practice dedicated to defending businesses against merchant cash advance companies and related financial disputes. We provide strategic legal guidance, negotiation, and defense while focusing on clear communication and strong client advocacy. About the Role: The Customer Service and Phone Specialist will be responsible for speaking with prospective clients, explaining our services, and guiding them through the intake and consultation process. Day-to-day responsibilities include handling inbound and outbound calls, qualifying leads, following up with prospective clients, maintaining accurate records, and helping turn inquiries into clients. You will work closely with attorneys and support staff to ensure a smooth transition from the initial call to legal representation. The role also includes meeting performance goals, participating in ongoing training, and helping improve processes that enhance the client experience and support company growth. Growth Opportunity: There is significant room for growth within the company. As the firm continues to grow, strong performers will have opportunities to take on additional responsibilities, develop their skills, and advance into leadership and management roles. Career advancement also comes with increased financial benefits, including opportunities for higher compensation and greater earning potential as your responsibilities, performance, and contributions to the company grow. Qualifications: -Excellent communication skills – Able to speak and write clearly and professionally. -Customer service experience – Comfortable answering questions, handling concerns, and working with clients. -Sales experience – Able to qualify leads, follow up with prospects, and turn leads into clients. -Training or mentoring experience – Willing to learn quickly and support other team members. -Goal-oriented – Comfortable working toward sales goals and performance targets. -Professional experience – Experience in a legal, financial, or professional services environment is a plus. -Computer skills – Comfortable using CRM systems, email, spreadsheets, and basic office software. -Organized and dependable – Able to manage multiple tasks, maintain confidentiality, and work well in a fast-paced environment. -On-site availability – Must be able to work on-site in Oceanside, NY. -Education – High school diploma or equivalent required. Additional education in business, communications, or a related field is a plus.

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