Process improvement manager jobs in Rochester, New YorkCrear alertas

Overview: MasTec Industrial is looking for a Senior Quality Manager to spearhead our Quality Program across dynamic, high-impact construction projects. In this pivotal role, you'll lead quality initiatives, mentor a team of quality professionals, and drive excellence on complex, large-scale projects. You’ll be the go-to expert ensuring our projects meet the highest standards, with the opportunity to manage multiple sites and influence strategic decisions. If you're a seasoned Quality Manager ready to step into a leadership role with growing responsibility and visibility, this is your moment. Location & Travel Details: You can be based in any city or state in the U.S.. This is a traveling, project based position, up to 90% of the time. You have the potential to be placed on a project site located in any state throughout the US. You’ll spend 8-18 months on average per project. We offer designated per diem in addition to an excellent base salary to support and help you cover living expenses. This position is eligible for mobilization support (may include mileage reimbursement), and includes one longer weekend every four weeks for additional time at home. COMPANY OVERVIEW: MasTec Industrial, alongside its sister companies Casey Industrial and Phoenix Industrial, has been in operation since 1947. We serve a diverse clientele, including utilities, independent power producers, developers, and municipal utilities. Specializing in projects using natural gas, oil, biomass, and other combustible fuels, our team boasts over 30 years of expertise in the power industry. We provide EPC (Engineering, Procurement, and Construction) services and assist in project development. Our experience spans various systems for utility and industrial facilities, including simple and combined cycle plants, reciprocating engines, and waste-to-energy projects. MasTec Industrial delivers value throughout all project phases, from conceptual design to operations and maintenance. At MasTec Industrial, we are dedicated to delivering the highest quality, safety, and value in every project. We focus on attracting, developing, and retaining top talent within our organization. Our goal is to foster a respectful work environment where all employees feel valued, included, and empowered to become innovative leaders in the industry. The MasTec Industrial market sector is part of the MasTec Clean Energy & Infrastructure business segment. MasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. In addition to our industrial market sector; In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects and commercial buildings. Our renewables sector focuses on solar, wind and battery storage. Sustainability and safety are foundational to our culture and influence everything we do. MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Responsibilities: ESSENTIAL JOB FUNCTIONS: • Participate in constructability reviews and task planning., • Successfully handle and prioritize multiple competing assignments and effectively manage deadlines., • Listen to directions and suggestions from supervisors or other employees regarding quality and proper work practices, evaluate that information and implement a plan based on that evaluation for carrying out the duties of this position., • Produce quality work, meeting requirements of company policies, procedures, and industry standards., • Be a champion of MasTec Industrial’s culture and values by setting exemplary standards of ethics and stewardship of the company’s resources functioning as a team player and helping to maintain good communication across the company., • Represent MasTec Industrial in a professional manner in all client interaction activities., • Provide the client with contract required reports (e.g., weekly, monthly, nonconformance, etc.), • Understand and implement MasTec Industrial’s Corporate Quality Manual and lead efforts in developing site-specific quality plans., • Identify needs for implementing ITP’s (Inspection and Test Plans), • Support or lead quality training meetings, onboardings and sessions., • Support craft superintendent with site specific quality consumables (electrodes, welding lens, etc.), • Support and lead additional quality practices including, but not limited to, Quality audits, Craft observations, and Quality Leadership Team Meetings (QLTs), • Ensure Quality metrics are compiled and submitted weekly (e.g., repair rates, Nonconformance metrics, testing metrics), • Participate in stretch /flex and morning gang box meetings, • Report nonconforming and rework events and participate in Incident Investigation and Corrective Action, • Ensure subcontractor kickoff meetings are being held for each activity onsite to discuss Quality requirements, inspection activities, and any contract or MasTec Industrial specified hold points, • Track timely closure of non-conformances and observations, • Implement and promote stop work authority with employees, including for all stop work of Quality related events, • Function as one of the key Project Leaders on the project, • Conduct and lead meetings, both internally and externally in a professional manner, • Provide on the job training to Quality managers, Quality Inspectors, and Operations personnel, • Ensure implementation of project employee training programs, • Manage direct reports as applicable, including Site Quality Managers, Quality Inspectors, Administrative personnel, and site Survey teams, • Participate in the reviewing and staffing of site Quality personnel, • Develop and mentor site personnel, including training and leadership to promote internal career growth, • Perpetuate and foster culture and retention of Quality teams, • Lead and conduct meetings with both internal and external stakeholders, • Work with other leaders within the organization and project teams towards goals of continuous improvement, • EDUCATION AND WORK EXPERIENCE REQUIREMENTS:, • Qualifications:, • Minimum of ten years of quality experience in construction or operations with exposure to civil, electrical, mechanical, pipeline/oil/gas, industrial, and welding activities, • Must have extensive working knowledge and be able to proficiently navigate and interpret the following codes: ASME codes i.e., B31.1, B31.3, ASME Section 1, 5, VIII Div. 1 etc., IX, AWS codes i.e., D1.1, D1.3, D1.6, AISC, ASNT, NEC, NFPA, NBIC and ACI regulations., • AWS CWI required. Alternate certifications may be considered, • Ability to work with Project Quality Sponsors to execute Code work utilizing Mastec’s ASME Code Stamps i.e., “S, U, R, NB” Code Stamps. He/She will have to work within Code Boundaries and the AIA – HSBCT., • Prior proven experience leading large projects and teams in an Industrial setting, • Extreme proficiency in Microsoft Office applications, including Outlook, Excel, Word, SharePoint, Teams, and Power Point, • Demonstrated experience with construction management software platforms, • Proven capabilities with Bluebeam Revu, • Preferred experience with Smartsheet and InEight software, • Be knowledgeable of MIC Health and Safety programs and project specific regulations., • Write reports, business correspondence and document quality related issues and activities, • Effectively present information and respond to questions from project managers, superintendents, clients, customers and the general public, • Effectively communicate and develop positive working relationships with the owner, owner’s representative, and the Company’s site supervision, in order to facilitate the quality objectives, • Work independently and productively, ensuring the resources assigned to the project are adequate and properly trained for the task, • Be self-motivated and capable of taking initiative, • Apply critical thinking skills to establish effective corrective actions for causal factors of quality incidents, • Possess diplomatic skills for addressing Quality and Safety issues with both internal and external parties, • Excellent verbal, written and interpersonal skills., • Other may duties may be assigned, • Maintain in-depth relations with all members of their team and your supervisor. PHYSICAL DEMANDS: • Work up to a 12-hour shift doing hard physical work in varying temperatures and outside conditions., • May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks., • Stamina to perform this task repetitively and continuously for several hour intervals., • Uncontrolled environmental conditions: Constant change in weather and site conditions., • This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises., • Ability to wear personal protective equipment is required (including but not limited to- safety toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.)., • Move in and around confined, cluttered, and uneven areas., • May need to work at heights and must be able to abide by all safety and fall-protection requirements; must be able to wear and utilize all safety equipment required for work at heights., • Evaluate information based on measurable standards; and see details in objects or drawings and recognize slight differences in shapes and shadings., • Visualize objects in three dimensions from drawings., • Keep good balance and work at heights., • See well (either naturally or with correction)., • Hear well (either naturally or with correction.) Financial Wellbeing • Competitive pay of $120,000 - $160,000 per year with ongoing performance review, project completion bonus opportunity and merit increases., • 401(k) with company match & Employee Stock Purchase Plan (ESPP), • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children, • Paid Time Off, Paid Holidays, Bereavement Leave, • Military Leave, including Differential Pay and Benefits Continuation, • Short and long-term disability, life insurance, and accidental death & dismemberment, • Voluntary life insurance, accident, critical illness, hospital indemnity coverage, • Emergency Travel Assistance Program, • Group legal plan Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact . Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. MasTec, Inc. is an Equal Employment Opportunity Employer/Disability/Veteran. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at ___. MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team. #LI-MH1 #LI-Onsite Appcast (For Export): #appflash

Job Description STATUS: Full-time / Exempt REPORTS TO: Director of Member Service Center LOCATION: Rochester, Corporate Office COMPENSATION: The starting salary for this position is expected to be between $80,000 - $85,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week, including Saturdays (as needed) SCHEDULE: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 2:00pm Position Summary The Manager, Member Service Center reports to the Director, Member Service Center, and is responsible for overseeing and assisting in the development of the Supervisor, Team Leads, and Member Service Center Representatives. This individual is responsible for providing high level support to team leadership and staff on escalated member service issues and inquiries, and for ensuring successful achievement of department sales and member service goals. Additionally, the individual is responsible for optimizing technology to ensure operational efficiencies and supporting strategic initiatives. Performs all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities – Responsible for the daily performance of the call center, ensuring that the team provides secure, compliant, and top-tier service for all account-related inquiries. Strategic Responsibilities: · Operational Excellence: Oversee daily workflows to ensure service level agreement (SLA’s) are met for the staff and call overflow vendor by managing staffing levels based on peak call volume trends. Monitor and provide guidance on member communications, via the Member Service mailbox, Live Engage (Chat), and social media platforms provided by the Marketing Department. · Compliance & Risk Management: Ensure 100% adherence to financial regulations and internal security protocols to protect sensitive customer data. · Performance Analytics: Analyze call data and KPIs to identify bottlenecks, reporting weekly/monthly performance trends to executive leadership. Utilize the Work Force Management system to review and approve the monthly MSC staffing schedule ensuring that it meets the staffing needs of the department. Monitor daily and respond, as needed to any unexpected volume or staffing events · Process Improvement: Partner with the Member Service Center Director, IT and Product teams to streamline the "customer journey," reducing friction in account authentication and common transaction workflows. Leadership & People Management · Culture Building: Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Maintain high employee morale and retention in a fast-paced environment through engagement initiatives and transparent communication. Collaborate with and be responsive to others, in daily interactions and on shared initiatives, with a focus on building respectful and professional relationships with colleagues in all areas of the credit union. · Mentorship: Directly manage and coach leadership staff to drive professional growth and high performance. Monitor service quality by resolving complex cases, focusing on Creating Member Loyalty (CML), compliance and identity verification, to optimize the member journey. · Escalation Management: Directly manage high-risk escalations and complex member grievances as the final point of contact. You will champion the recovery of member satisfaction by providing immediate, high-level conflict resolution that aligns with credit union values and preserves member retention. · Data Support: Provide daily, weekly, and month-end reports, identifying trends, providing support for service recommendations. Required Qualifications · Experience: 5+ years of experience in call center management, specifically within banking, credit unions, or fintech. · Regulatory Knowledge: Deep understanding of financial industry standards and privacy laws (e.g., Gramm-Leach-Bliley Act). · Technical Savvy: Expert-level experience with Workforce Management (WFM) tools, IVR systems, and CRM platforms (e.g., Salesforce or Genesis). In coordination with and under the direction of the Director, serve as an administrator/advanced user role for all member service-related software systems and programs. Participate in testing, provide support, and make recommendations on new technology, as necessary. · Education: Bachelor’s degree in finance, Business Administration, or related field. Key Performance Indicators (KPIs) The success of this role is measured by: · Service Level: % of calls answered within X seconds. Monitor and assess key performance indicators and relevant departmental statistics (such as Chat, call volume, MSC email, member experience (XP) responses, abandonment rates, schedule adherence, branch support, and quality service) to Director, as well as to Senior Leaders · Net Promoter Score (NPS): Overall customer loyalty and satisfaction. Employ Creating Member Loyalty, service standards and Member Engagement tools to ensure high employee performance and extraordinary member experience. · Cost Per Contact: Balancing high-quality service with operational budget constraints. · Attrition Rate: Keeping agent turnover below industry benchmarks. Other Responsibilities · Complete requests and projects on a timely basis, as assigned. · Serve as a backup call representative during peak times. · Perform duties of Member Service Center staff member as needed. · Perform other various duties as assigned. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: Bachelors’ degree in a related field · At least 5 to 7 years’ professional experience, with at least 3 - 5 years in management/leadership position, preferably in a busy call center and/or high performing financial institution. Likewise, 3-5 years prior sales and service experience focused on creating positive member/customer experiences, strongly preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Excellent verbal and written communication skills, specifically, exhibiting a calm and reassuring demeanor to staff and members. · Proven ability to motivate, train/develop employees and inspire a team working environment. · Must possess aptitude for providing high level member service and problem resolution. · Strong interpersonal, analytical, and organizational skills. · Strong critical problem-solving skills. · Ability to handle confidential/sensitive situations in a professional manner. · Ability to manage and prioritize multi-functional tasks. · Advanced knowledge of Microsoft Windows and Office Suite, including Word, Excel, Outlook, & Power Point. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. Licensure Requirements · In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

PURPOSE AND SCOPE: Works with the Facility Manager, facility staff and physician to coordinate the facility operations and patient procedures to ensure provision of quality patient care on a daily basis in accordance with organization policies, procedures and training. Provides nursing support to patients and staff. Assist with staffing, staff training, equipment, physician and patient relations, cost containment, supply management, medical records, patient billing, OSHA and all company, state and federal compliance. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Responsible for supporting and driving Organization quality standards through meeting regulatory requirements and the practice of Continuous Quality Improvement (CQI), including use of Organization CQI tools., • Accountable for outstanding quality of patient care, as defined by the organization quality goals, by working with the Vice President of Quality and other organization management to ensure that organization/ASC policies and procedures are followed., • Responsible for aggressively addressing and acting on adverse events and action thresholds., • Complies with all data collections and auditing activities and maintains integrity of medical records and other organization administrative and operational records., • Supervises and directs facility staff in providing safe and effective vascular access procedures to patients in compliance with standards outlined in the facility policy and procedures manuals, as well as regulations set forth by the company, federal and state agencies., • Assigns and delegates tasks to all direct patient care staff, including Staff RNs, Radiology Technologists, Front Desk Coordinator., • Ensures adequate staffing through daily management of staff's schedule, including breaks., • Assess daily patient needs and develop/distribute patient care assignments appropriately., • Routinely monitors patient care staff for appropriate techniques and adherence to facility policy and procedures and assist as necessary., • Recommends and initiates disciplinary action in conjunction with the Facility Manager., • Assists Facility Manager with staff performance evaluations., • Participates in selection, orientation and training of staff as assigned., • Performs and sets-up in-services regarding equipment, supplies and clinical for all staff., • Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge., • Ensures patients and patient's families are educated regarding pre and post procedure care of vascular access., • Ensures patient's procedures are scheduled in a timely manner and the facility capacity is utilized efficiently., • As needed, assist with patient workflow, including providing direct patient care and monitoring pre, intra and post procedure., • Oversees and ensures accurate and complete documentation of patient treatments from admission to discharge., • Confirms written orders, consents and lab work are completed and documented in accordance with facility policies. This includes appropriate preparation of lab requisitions, delivery to appropriate labs, reporting and forwarding of lab results to appropriate physician., • Assumes primary responsibility in an emergency situation and must maintain competency with all emergency operational procedures, and initiate CPR and emergency measures as needed., • Administers medications and IV conscious sedation to patients as directed per physician's orders, and in compliance with company, federal, state and local regulations., • Attends and participates in Governing Body and CQI meetings with physicians, assisting with meeting agenda and gathering of data/material for meetings and reporting on assigned topics., • Ensures appropriate operation of facility equipment and technology, including but not limited, patient monitors, defibrillators, medical recording devices and computers., • Maintains a clean, safe and sanitary environment in the entire vascular access facility at all times through regular inspection of facility equipment and operation systems, reporting any malfunctions or maintenance issues., • Ensures all blood spills are immediately addressed according to the organization Bloodborne Pathogen Control Policies., • Participates in cost control initiatives. Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in the organization formularies., • Assists in the development and revision of any applicable policies and procedures for the facility as directed to ensure continuous process improvement., • Initiates, documents and completes ongoing Continuous Quality Improvement (CQI) activities including monthly reports and attend meetings as required., • Manages medications, including ordering, receiving, and inventory control and checking for expired medications, including appropriate recording of controlled substances as required by law., • Oversees maintenance of usage logs for all medications with appropriate documentation, as well as, records of drug disposal., • Communicates with the pharmacist to assure medication accuracy, including appropriate recording of controlled substances as required by law., • Ensures medical records are accurate, complete and in compliance with organization policies and procedures prior to discharge of the patient. Performs chart audits on a regular basis., • Participates in all facility regulatory and accreditation surveys and action plans to address any deficiencies identified., • Verifies records for all implanted devices are completed accurately, timely and maintained according to records management guidelines., • Acts as the Facility Manager in the absence of the manager or at the direction of organization management., • Appointed Governing Body positions, takes on primary role of certain position or oversees staff delegated to positions., • Complies with HIPPA policies and standards regarding patient information and medical records., • Maintain CLIA license with Facility Administrator., • Other duties as assigned, within the scope of practice and state regulations. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required., • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. SUPERVISION: • Facility direct patient care staff (Staff RNs, LPNs, Radiology Technologist, Surgical , Front Desk Coordinator) EDUCATION: • Graduate of an accredited School of Nursing (R.N.), • Current appropriate state licensure and ACLS certification., • ASC certification preferred EXPERIENCE AND REQUIRED SKILLS: • Minimum of three years' experience preferred in an Ambulatory Surgical Center/Vascular Access Lab, or a combination of ASC, surgical, Interventional Radiology and ICU/CCU experience., • Minimum of three years of Interventional Radiology, scrub experience preferred., • Supervisory or management experience within a medical or vascular access environment preferred., • Proficiency with the Microsoft office suite is necessary. Experience with Medical database software., • Demonstrated management skills necessary to provide leadership and supervision of facility personnel and to ensure the delivery of maximum quality care to all patients., • Good communication skills - verbal and written., • Certified in BLS & ACLS successfully completed course certifications. "The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $75000.00 - $126000.00" Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

COMPANY OVERVIEW Daybright is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the private and public sectors. The business was formed in 2008 and today serves over three million participants nationally in the K-12, Corporate and Government markets. For more information about Daybright, please visit our website: Daybright is currently seeking a Manager of Client Operations in our Employer Solutions Benefits Segment. This is a full-time, hybrid role. Be part of our Rochester, New York team! JOB DESCRIPTION The Manager of Client Operations is responsible for overseeing the day-to-day operational support for client accounts within the employee benefits division. This role ensures the delivery of exceptional service, compliance with regulatory requirements, and efficient execution of processes that support client satisfaction and retention. The Manager will lead a team of Client Service Specialists, collaborate with internal teams, and drive process improvements to enhance operational excellence. RESPONSIBILITIES Team Leadership & Development • Manage, mentor and continuous training of a team of Client Service Specialists, fostering a culture of accountability and continuous improvement., • Oversee all client-related operational activities, including enrollment processing, eligibility management, and carrier data reconciliation., • Identify inefficiencies and implement best practices to streamline workflows and improve service delivery., • Maintain adherence to COBRA, ERISA, HIPAA, and other regulatory requirements., • Work closely with Client Service Specialists to support client needs and resolve escalated issues., • Serve as a liaison between internal teams and external vendors/carriers to ensure seamless operations. JOB QUALIFICATIONS • Bachelor’s degree in business, Human Resources, or related field (or equivalent experience)., • 5+ years of experience in employee benefits operations is a MUST, with at least 2 years in a leadership role., • Strong knowledge of benefits administration, compliance regulations, and carrier processes., • Excellent organizational, analytical, and problem-solving skills., • Proficiency in benefits administration systems and Microsoft Office Suite., • Exceptional communication and leadership abilities., • Must currently hold a valid Life, Accident, and Health (LAH) License or be willing to obtain it within six (6) months of hire. They need to have it within the 6 months. RELATED COMPETENCIES • Experience with HRIS/BenAdmin platforms (e.g., Employee Navigator, ADP WorkforceNow)., • Project management experience and process improvement certifications (e.g., Lean Six Sigma) a plus.

Senior Manager, Operations Location: Rochester, NY (Onsite) Industry: Regulated manufacturing (medical device / life sciences) Travel: Limited, as needed Reports to: Director of Manufacturing / Site Operations Leader Compensation: 170K salary range + 20% bonus + benefits (commensurate with experience) The Opportunity A well-established manufacturer operating in a highly regulated environment is seeking a Senior Manager, Operations for the Rochester, NY facility. This is a high-visibility, senior leadership role with responsibility for a 24x7 multi-shift operation, focused on operational excellence, safety and environmental improvements, equipment performance optimization, and team development. The role plays a critical part in driving performance, reducing operational risk, and strengthening manufacturing systems and culture. The ideal candidate is a hands-on operations leader and change agent with experience in high-volume manufacturing, strong people leadership capabilities, and a proven ability to improve OEE, quality, and engagement in regulated environments. Why This Role Is Unique • Ownership of a mission-critical, 24x7 manufacturing operation., • Opportunity to strengthen and evolve tiered operating mechanisms and standard work., • Strong mandate to improve EHS, equipment effectiveness, and process capability., • High degree of influence across Manufacturing, Quality, R&D, Supply Chain, Finance, and Facilities., • Blend of strategic leadership and hands-on operational execution. Key Responsibilities Operational Leadership • Lead daily operations to meet production, quality, cost, and safety objectives., • Set operational goals, KPIs, and development paths for supervisors., • Deploy, monitor, and sustain standard work across the operation., • Lead a multi-shift supervisor team supporting a 24x7 manufacturing schedule Process & Performance Optimization • Drive continuous improvement initiatives to improve OEE, reduce downtime and waste, and optimize changeovers., • Assess and improve operational practices to reduce errors and improve process capability., • Apply formal problem-solving tools while addressing real-world equipment and process challenges., • Make risk-based decisions to optimize equipment performance while maintaining product quality and employee safety. Quality & Regulatory Compliance • Proactively improve quality performance, reduce nonconformances, and drive CAPA implementation., • Ensure compliance with cGMP, FDA, OSHA, ISO, and internal quality systems., • Oversee manufacturing documentation, investigations, SOPs, batch records, and NCMRs. Cross-Functional Collaboration • Partner with R&D, Quality, Engineering, and Supply Chain on new product introductions, validations, and troubleshooting., • Communicate capacity constraints, technical risks, and performance trends to Planning and Finance., • Collaborate with Facilities on short- and long-term equipment and layout planning. People & Culture • Lead, mentor, and develop supervisors and operators., • Foster a culture of accountability, safety, continuous improvement, and performance., • Support individual development plans and career progression for salaried and hourly employees. Must-Have Qualifications • Bachelor’s degree in a scientific or engineering discipline (preferred)., • 8+ years of manufacturing operations experience., • 3+ years in a leadership or people management role., • Experience leading high-volume, equipment-intensive manufacturing operations., • Strong knowledge of GMP and regulated manufacturing environments., • Experience with manufacturing documentation, investigations, and quality systems., • Proven ability to drive operational improvements tied to OEE, scrap, waste, and productivity., • Experience with Lean Manufacturing, Six Sigma, or similar methodologies. Nice-to-Have / Preferred • Experience in medical device, pharmaceutical, or similarly regulated industries., • Lean Six Sigma certification (Green Belt or higher)., • Experience strengthening tiered accountability systems and standard work. Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management’s assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. POSITION SUMMARY The Production Assembler will be responsible for the daily work associated with the assembly of pumps by the Production Manager or team lead. ESSENTIAL FUNCTIONS \n • Work on production line, pay attention to instructions from supervisor/line lead who directs the flow of work ensuring the pace meets expectations\n, • Monitor metrics as assigned (production measurements)\n, • Communicate any defects or other problems to supervisor/line lead using data, clearly describe the defect in detail so that improvement can be implemented\n, • Responsible for meeting customer expectation of performance, quality, on-time delivery, etc.\n, • Responsible for ensuring that all production material is available on the line\n, • Responsible for working 5S on the line always enforcing best practice\n, • Complies with required use of Personal Protective Equipment \n, • Participates in operational excellence processes (continues improvement events, RIE's)\n, • Perform assembly related to sub-assemblies and pumps\n, • Perform inspections to insure units are functioning properly\n, • Maintain accurate records\n\n KNOWLEDGE, SKILLS, & ABILITIES Experience • Perform positions on the production line within established standard time requirements (to be demonstrated at any time, without notice)\n, • Calculate any required metrics\n, • Understanding of electronic assembly\n, • High attention to detail\n, • Read and understand standard work instructions\n, • Maintain tools on production line\n, • Maintain and understand 6S on primary line, while respecting it for all other lines\n, • Train new employees\n, • Perform shop mathematics, read complex specs, and understand principles of pump operation\n, • Plan and perform multiple sequence of operations of the product line\n, • Perform multiple tasks at one time\n\n SAFETY, PHYSICAL, & ENVIRONMENTAL Office Environment (5%) \n • Sitting\n, • Computer and keyboard use\n, • Standing\n\n Production Floor (95%) \n • Walking\n, • Standing\n, • Eye protection - safety glasses\n, • Foot protection - steel toe shoes\n, • Ability to lift to 50 pounds without assistance\n\n Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? Total Rewards The starting compensation for this position is $24.80 per hour. This position may be eligible for performance based bonus plan. Benefits Package Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application. This posting is for an existing vacancy.

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. POSITION SUMMARY The Production Assembler will be responsible for the daily work associated with the assembly of pumps by the Production Manager or team lead. ESSENTIAL FUNCTIONS \n • Work on production line, pay attention to instructions from supervisor/line lead who directs the flow of work ensuring the pace meets expectations\n, • Monitor metrics as assigned (production measurements)\n, • Communicate any defects or other problems to supervisor/line lead using data, clearly describe the defect in detail so that improvement can be implemented\n, • Responsible for meeting customer expectation of performance, quality, on-time delivery, etc.\n, • Responsible for ensuring that all production material is available on the line\n, • Responsible for working 5S on the line always enforcing best practice\n, • Complies with required use of Personal Protective Equipment \n, • Participates in operational excellence processes (continues improvement events, RIE's)\n, • Perform assembly related to sub-assemblies and pumps\n, • Perform inspections to insure units are functioning properly\n, • Maintain accurate records\n\n KNOWLEDGE, SKILLS, & ABILITIES Experience • Perform positions on the production line within established standard time requirements (to be demonstrated at any time, without notice)\n, • Calculate any required metrics\n, • Understanding of electronic assembly\n, • High attention to detail\n, • Read and understand standard work instructions\n, • Maintain tools on production line\n, • Maintain and understand 6S on primary line, while respecting it for all other lines\n, • Train new employees\n, • Perform shop mathematics, read complex specs, and understand principles of pump operation\n, • Plan and perform multiple sequence of operations of the product line\n, • Perform multiple tasks at one time\n\n SAFETY, PHYSICAL, & ENVIRONMENTAL Office Environment (5%) \n • Sitting\n, • Computer and keyboard use\n, • Standing\n\n Production Floor (95%) \n • Walking\n, • Standing\n, • Eye protection - safety glasses\n, • Foot protection - steel toe shoes\n, • Ability to lift to 50 pounds without assistance\n\n Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? Total Rewards The starting compensation for this position is $24.80 per hour. This position may be eligible for performance based bonus plan. Benefits Package Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application. This posting is for an existing vacancy.

Job Description Title Optical Assembler B Shift Department Assembly Reports to Assembly Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Job Summary The Optical Assembler plays a critical role in the production of high-performance optical components and assemblies used in military systems, advanced imaging and sensing equipment. Many of the products built in this role support mission-critical equipment – including ruggedized optics, low-light imaging devices, and components integrated into defense, surveillance and field-deployed platforms. This position requires exceptional attention to detail, steady hands, and a disciplined approach to following technical work instructions. You will assemble, align, inspect and verify optical components that must perform reliably in demanding environments, from extreme temperatures to high-vibration field conditions. This role is ideal for someone who takes pride in craftsmanship, thrives in a clean, controlled manufacturing environment, and understands the responsibility of building components that professionals depend on in real-world operations. You Will: • Assemble precision optical components and mechanical subassemblies using specialized tools and fixtures to meet daily production targets., • Performa fine alignment of optical elements using microscopes, interferometers and laser alignment systems., • Apply adhesives, epoxies and bonding agents with controlled volume and placement, following cure schedules and handling requirements., • Install mechanical fasteners to exact specifications to maintain optical alignment and structural integrity., • Inspect incoming and in-process optical components for defects such as scratches, digs, chips, coating issues and contamination., • Verify optical performance using test equipment such as interferometers, MTF benches, spectrophotometers and optical comparators., • Document inspection results and maintain traceability through travelers, routers, or ERP system., • Identify nonconformance's and collaborate with quality and manufacturing engineering to resolve issues., • Follow detailed work instructions, assembly drawings, and standard operating procedures (SOPs) with zero deviation., • Maintain cleanroom environment standards., • Record production data accurately, including lot numbers, serial numbers, material usage and process steps., • Support continuous improvement initiatives by providing feedback on tooling, processes, and documentation. You Have: • High School Diploma/GED Required., • Strong manual dexterity and ability to work with small, delicate components under magnification., • Ability to read and interpret technical drawings, schematics, and work instructions., • Familiarity with optical handling, cleaning, and contamination-controlled practices., • Comfortable working in a cleanroom or controlled environment., • Strong attention to detail, consistency, and process discipline., • Experience with ISO 9001 quality systems a plus., • Familiarity with computers and ERP systems for recording production data. You Are: • Results-Oriented: Motivated, hard-working and ready to level-up., • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge., • Process Oriented: Well organized, demonstrating attention to detail, • Analytical: Possess a “If there’s a problem, I’ll find a solution” attitude., • Accountable: Demanding the highest quality from yourself and team members., • Detail-Oriented: Have excellent time management and organizational skills., • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude., • A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: “U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.” You Will Enjoy: • Growth: The opportunity to learn and advance your career., • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match., • Wellness: Health, dental, vision & life insurance., • Balance: 11 paid holidays, generous paid vacation and sick -time., • Culture: an energetic, caring, fun, value-driven team. Physical Demands: • While performing the duties of this job, the employee is regularly required to stand, reach with hands and arms and to use hands and fingers to handle, maneuver parts, • The employee frequently is required to stand, walk, stoop, kneel, crouch, talk and hear, • The job may involve prolong periods of sitting/standing, • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. May involve prolonged periods of magnified inspection (eye strain), • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, • The employee is frequently required to use the computer, • The job may require regular lifting of up to 50 lbs., • Job requires flexibility in schedule and potential overtime or weekend work Work Environment: • May involve the use of oils and solvents., • Subject to some soilage and irritation from cleaning solutions. (Lab Coats provided), • Generally, works in a clean environment and works to maintain the environment as such., • Safety Glasses are required, • May require area specific safety training, • This position works in a manufacturing environment. The noise level in the work environment is usually loud., • The employee is regularly exposed to moving mechanical parts and fumes or airborne paper particles., • May work at different workstations as needs require Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. B Shift Schedule Monday - Friday, 2pm - 10:30pm Before transitioning to a B shift schedule, all employees hired for B shift will spend 2 - 4 weeks training on our A shift: Mon - Fri, 6am - 2:30pm

Job Description Title Optical Assembler Department Assembly Reports to Assembly Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Job Summary The Optical Assembler plays a critical role in the production of high-performance optical components and assemblies used in military systems, advanced imaging and sensing equipment. Many of the products built in this role support mission-critical equipment – including ruggedized optics, low-light imaging devices, and components integrated into defense, surveillance and field-deployed platforms. This position requires exceptional attention to detail, steady hands, and a disciplined approach to following technical work instructions. You will assemble, align, inspect and verify optical components that must perform reliably in demanding environments, from extreme temperatures to high-vibration field conditions. This role is ideal for someone who takes pride in craftsmanship, thrives in a clean, controlled manufacturing environment, and understands the responsibility of building components that professionals depend on in real-world operations. You Will: • Assemble precision optical components and mechanical subassemblies using specialized tools and fixtures to meet daily production targets., • Performa fine alignment of optical elements using microscopes, interferometers and laser alignment systems., • Apply adhesives, epoxies and bonding agents with controlled volume and placement, following cure schedules and handling requirements., • Install mechanical fasteners to exact specifications to maintain optical alignment and structural integrity., • Inspect incoming and in-process optical components for defects such as scratches, digs, chips, coating issues and contamination., • Verify optical performance using test equipment such as interferometers, MTF benches, spectrophotometers and optical comparators., • Document inspection results and maintain traceability through travelers, routers, or ERP system., • Identify nonconformance's and collaborate with quality and manufacturing engineering to resolve issues., • Follow detailed work instructions, assembly drawings, and standard operating procedures (SOPs) with zero deviation., • Maintain cleanroom environment standards., • Record production data accurately, including lot numbers, serial numbers, material usage and process steps., • Support continuous improvement initiatives by providing feedback on tooling, processes, and documentation. You Have: • High School Diploma/GED Required., • Strong manual dexterity and ability to work with small, delicate components under magnification., • Ability to read and interpret technical drawings, schematics, and work instructions., • Familiarity with optical handling, cleaning, and contamination-controlled practices., • Comfortable working in a cleanroom or controlled environment., • Strong attention to detail, consistency, and process discipline., • Experience with ISO 9001 quality systems a plus., • Familiarity with computers and ERP systems for recording production data. You Are: • Results-Oriented: Motivated, hard-working and ready to level-up., • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge., • Process Oriented: Well organized, demonstrating attention to detail, • Analytical: Possess a “If there’s a problem, I’ll find a solution” attitude., • Accountable: Demanding the highest quality from yourself and team members., • Detail-Oriented: Have excellent time management and organizational skills., • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude., • A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: “U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.” You Will Enjoy: • Growth: The opportunity to learn and advance your career., • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match., • Wellness: Health, dental, vision & life insurance., • Balance: 11 paid holidays, generous paid vacation and sick -time., • Culture: an energetic, caring, fun, value-driven team. Physical Demands: • While performing the duties of this job, the employee is regularly required to stand, reach with hands and arms and to use hands and fingers to handle, maneuver parts, • The employee frequently is required to stand, walk, stoop, kneel, crouch, talk and hear, • The job may involve prolong periods of sitting/standing, • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. May involve prolonged periods of magnified inspection (eye strain), • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, • The employee is frequently required to use the computer, • The job may require regular lifting of up to 50 lbs., • Job requires flexibility in schedule and potential overtime or weekend work Work Environment: • May involve the use of oils and solvents., • Subject to some soilage and irritation from cleaning solutions. (Lab Coats provided), • Generally, works in a clean environment and works to maintain the environment as such., • Safety Glasses are required, • May require area specific safety training, • This position works in a manufacturing environment. The noise level in the work environment is usually loud., • The employee is regularly exposed to moving mechanical parts and fumes or airborne paper particles., • May work at different workstations as needs require Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. A Shift Schedule: Monday - Friday, 6am - 2:30pm

Job Description Step into Your Potential with this INCREDIBLE TEAM with a ton of Growth Opportunities! $60,000 - $70,000 + bonus Paid vacation A lot of room for growth Are you a hospitality guru with a passion for delivering the highest standards of service, quality, and value? Look no further! Our restaurant in Rochester, NY is seeking a dynamic Restaurant Manager to join our team and help us continue to exceed our guests' expectations. As a Restaurant Manager at our Rochester, NY location, you will play an integral role in ensuring that our guests receive top-notch service and enjoy delicious food every time they visit. You will lead by example by actively participating in service during all operating hours and upholding high standards of quality represented in our Food and Beverage programs. Additionally, you will coordinate pre-shift meetings with staff members, develop product knowledge through ongoing training seminars, manage HR duties such as hiring and training team members, and foster relationships with regular clientele. Responsibilities: • Actively participate in service during all operating hours., • Coordinate pre-shift meetings with staff members., • Develop product knowledge through ongoing training seminars., • Manage HR duties such as hiring, training, performance management., • Foster relationships with regular clientele., • Increase guest check average., • Meet labor targets. Requirements: • 2+ years of Full-Service Restaurant Management or Fast-Food Restaurant GM experience., • Experience managing and developing hourly team members., • A passion for service and commitment to serving great food to our guests., • Conceptual understanding of operational controls & financial statements., • Proven record of training and developing team members., • Excellent communication and interpersonal skills., • High energy and winning attitude., • Commitment to continuous learning and improvement. Benefits: • Competitive wages, • Fantastic Bonus Potential, • Health/dental/vision coverage (contributory), • Paid vacation time, • Life Insurance, • 401(k), • A great work atmosphere If this sounds like the perfect opportunity for you as a Restaurant Manager in Rochester, NY then don’t wait - apply today! As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, we have your consent to communicate via SMS text message moving forward. Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP.

Job Description Position Summary: Responsible for supporting the Manager and Supervisor in overall effective Dining Service; selecting, training, and supervising all Dining Associate personnel. Responsible for operating within the departmental budget. This person shall possess and execute front of house management knowledge and understanding of SJH family style/ neighborhood based model of hospitality and delivery systems for all dining areas and special dining functions at St. John’s Home. This person will work under and in tandem with the Dining Service Manager, Supervisor and be responsible for provision of appropriate staffing and personnel training in the kitchen. Qualifications & Education Required: • Minimum 1 years of experience in restaurant Services or comparable food service management or in hotel or service management with 2 years’ experience or Minimum of 2-5 years in a Supervisory role., • Ability to interact with elders and care for their needs, • Willingness to embrace and exemplify St. John’s Brand Characteristics, • Serv-Safe certification required within 1st 12 mos. from date of hire Core Organizational Competencies: • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Interpersonal skills: support emotional, physical and social well-being of Dining associate Staff., • Leadership skills: provide consultation services to support elders and Core Team as needed, collaborate with Kitchen staff and Dining support team members, • Coaching and development: set clear expectations, coach Core Team, manage performance, • Capable of bringing a new style of service to the Dining. Position Responsibilities: ADMINISTRATIVE: • Maintain all records of orientation, training and seminars attended by department staff for future reference, • Responsible for understanding and implementation of all front of house food service budgets, • Communicate all facility policy and procedure and their changes to department staff, • Ensures functioning of dining equipment in the building, connectivity with vendors and process that ensure safe and sanitary operating. Management: • Actively participate, oversee and ensure production supports Dining associates and organizational needs., • Ensure staffing at all times in accordance with budgets and staffing plan., • Oversee and ensure direction of all Dining Service staff before, during and after breakfast, lunch and dinner service., • Ensure cleanliness and organization of the kitchen and cafeteria., • Oversees receiving and storage of adequate amounts of front of house delivered foods and supplies using standardized HACCP/Serve-Safe methods. Physical Requirements: • Able to lift, bend and stand most of the day, • Walking, lifting, carrying, pulling, pushing, bending and reaching to accomplish tasks. Ability to lifting up to 50 lbs. Exposure to Conditions: Possible exposure to wet, slippery surfac

Job DescriptionDescription: Multiple locations! Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Assistant Program Manager provides direct supervision to residential staff in collaboration with the Program Manager. This position assists with all aspects of site operations, including monitoring staff compliance, documentation, ensuring adherence to agency policy and procedures, and promoting an environment that supports client goals and recovery. Responsibilities • Provide day-to-day supervision, support, and scheduling for Residential Advisors and Peer Support Specialists., • Monitor daily documentation and shift notes for accuracy and completeness., • Conduct regular supervision and team meetings., • Participate in hiring and onboarding of new staff., • Support and ensure compliance with individual service plans., • Monitor the physical site, including cleanliness, safety, and necessary maintenance., • Participate in incident review, response, and follow-up., • Facilitate group activities that support recovery and independent living., • Assist clients with activities of daily living as needed., • Ensures compliance with policies, federal and state regulations. Skills & Abilities • Effective oral and written communication skills., • Ability to work independently and cooperatively in a culturally diverse environment., • Basic computer literacy and intermediate proficiency in Microsoft Word and electronic documentation. Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission, • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups., • Manages day-to-day operations efficiently., • Focus on process improvements and optimization., • Develops and maintains positive relationships based on trust, respect, and mutual support. Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Requirements: Minimum Qualifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • OASAS licensed programs: Advanced Counselor CASAC or other QHP as defined by OASAS Operating Regulations required., • Supervisory experience preferred.

Job Description Job Title: Manager, Audit & Risk Management Department: Compliance Position type: Full Time FLSA: Exempt Reports to: Director, Compliance, Privacy & Risk Direct reports: Yes Job Summary Join a mission‑driven team that values innovation, collaboration, and continuous development. The Manager, Audit & Risk Management supports the Director of Compliance in overseeing organizational compliance, risk, and audit functions. Core responsibilities include coordinating quarterly risk assessments, preparing leadership and Board reports, overseeing internal audits and incident tracking, facilitating vendor management and contract oversight, assisting with policy development and compliance training, and supporting site visit preparation to ensure regulatory adherence and organizational integrity. Duties/Responsibilities • Support the quarterly Compliance & Risk Management Committee meeting., • Collect and analyze data from internal audits, incident reports, and other sources to inform risk identification and prioritization., • Prepare and present quarterly risk management reports and a final year‑end report to the Board covering completed activities, performance status, and proposed risk activities for the upcoming year., • Coordinate quarterly risk assessments with stakeholders., • Assist with completion of the Office of the Medicaid Inspector General (OMIG) annual organizational compliance assessment., • Develop internal audit and risk management work plans and ensure execution., • Compile and report audit and risk management findings to supervisors, program staff, funders, and committees as required., • Stay current with state and federal regulations related to hospitals and patient care safety; review and evaluate policies and procedures; recommend revisions and draft new policies as needed., • Act as the primary facilitator of the Vendor Management & Oversight program., • Oversee contracts, leases, service agreements, MOUs, Business Associate Agreements, and other agreements in the contracts management system., • Ensure vendors receive required annual training and manage dissemination and collection of required attestations., • Ensure compliance‑related trainings are reviewed and updated annually., • Coordinate with People Operations to ensure staff complete required training tied to compliance standards, risk management, and audit findings., • Assist the Director of Compliance with training preparation and presentations as needed., • Maintain the Compliance & Risk Management Training Workplans., • Develop and maintain policies and procedures for audits and routine data checks., • Receive incident reports; disseminate and track to appropriate staff for follow‑up and resolution., • Prepare quarterly incident reports for the Compliance & Risk Management Committee (locations, types, root causes)., • Review and track incident reports in accordance with Article 28 regulations., • Provide quarterly summaries to the Executive Leadership Team, Compliance & Risk Management Committee, and the Quality Committee., • Assist with external audits, including HRSA FQHC operational site visit preparation and follow‑up., • Coordinate pre‑visit audits and communicate requirements to staff; provide support during monitoring visits., • Monitor timeliness and follow‑up plans for required responses after findings and plans of correction are identified., • Provide backup for grant/funder site visit meetings to document areas of improvement., • Proficiency with Microsoft Office; experience in database management and systems development desired., • Strong understanding of quality improvement (QI) processes, tools, and techniques; quality measurement and reporting; root cause analysis; preventive risk management strategies; accrediting bodies’ standards; and state and federal regulations., • Knowledge of risk information management systems (RIMS)., • Bachelor’s degree preferred; master’s preparation and risk management certification highly desirable., • Minimum 5 years of experience in quality/risk management., • 3–5 years supervisory/leadership experience. Equal Employment Opportunity Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job Description Job Summary: The Quality Manager is responsible for developing and maintaining a system to assure that all products manufactured by the organization meet customer specifications and achieve quality and reliability levels. Directs activities and provides guidance to quality department personnel. Essential Duties and Responsibilities: • Directs day to day activities of the Quality department, provides employee support, direction, and development. Make employment decisions regarding the Quality department., • Responsible for training and enhancing the knowledge of quality inspectors., • Perform quality engineering decisions during the pre-production process to develop and implement control plans and inspection documentation to ensure conformity of final product., • Responsible for monitoring Quality department’s output for 1st piece, in-process, receiving, final, and first article inspections., • Performs the quality authorization function for all Quality Management System documentation., • Meets with vendors, customers, quality representatives and company personnel to discuss and resolve quality problems and corrective actions., • Responsible for effective NCMR and MRB process., • Team leader of all Material Review Board functions., • Compiles corrective action summary reports for the Management Review Meetings., • Monitors, maintains, or develops, performance reporting systems relative to the effectiveness of inspection operations and initiates necessary action based upon results., • Interacts with company personnel to support scheduling and implementation of continuous improvement objectives in the manufacturing process., • Recommends and implements corrective action procedures to assure improvement of lean methods and elimination of wasteful practices in QA/other departments within the organization., • Responsible for all necessary quality related documents as required by customers and internal staff., • Assist with the Implementation and maintenance of the Quality Management System for ISO compliance including, ISO education, procedure writing, auditing. Additional Responsibilities: • Responsible for quality assurance personnel scheduling and inspection coverage for the facility., • Performs product/process analysis for cost reduction, quality improvement, and improved efficiency., • Responsible for all inspection tooling in the facility., • Responsible for all the calibration activities in the facility., • When requested, may work on special projects and various related assignments., • Performs other related duties and assignments as required. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use hands to finger, handle or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision and color vision. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. The noise level in the work environment may range from low, moderate to loud. Education, Skills and Experience: • Bachelor’s degree or equivalent in education and experience., • Minimum 10 years experience in quality control, with management experience, • Assist with company print reviews and drawing interpretation, including extensive knowledge of GD&T., • Familiar with the operation and programming of a CMM., • Familiar with CNC technology and the use of CAD/CAM software (IE; Mastercam, Solidworks, ETC…), • Experience with supply chain management and supplier approval procedures, • Experience with functional gauging., • Problem solving and corrective/preventative action expertise., • Oral and written communication skills., • Ability to remain organized, • Must be proficient with Microsoft Office and Outlook., • Familiar with all aspects of ISO and ISO certification.

Job Description Title Coating Engineer (Thin Films) Department Coating Reports to Coating Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in the Rochester area, RPO offers exciting career paths to work on market-leading programs across a variety of industries. Job Summary: The Coating Engineer position is responsible for supporting the vacuum thin film coating manufacturing of both catalog and specialty optical components and includes interacting with other engineers and manufacturing staff. This is an excellent opportunity for an energetic, forward-thinking individual to work in a fun, fast-paced environment. You Will: • Support the manufacturing of PVD thin film coatings in all directions., • Collaborate with R&D and manufacturing to ensure successful implementation of coating designs., • Provide technical support to Operations on proper substrate handling, cleaning techniques, coating materials, coating designs, coating tools and continuous improvement of manufacturing methods., • Assist manufacturing staff in the operation and utilization of metrology instruments for thin film characterization., • Identifying and diagnosing issues on the production floor, as well as collecting and preparing supporting data, especially with regards to coating equipment and processes., • Provide management with technical tradeoffs and risks pertaining to project work as well as general engineering efforts such that management may make informed decisions., • Improves coating designs and processes for manufacturability, performance, and cost., • Leads root cause analysis / corrective action activities for coating related processes., • Trains technicians on the execution of optical coating manufacturing processes., • Monitors and drives continuous improvement of manufacturing processes., • Supports troubleshooting of existing optical coating equipment and processes. You Have: • Bachelor of Science in Optical, Electrical, or Mechanical Engineering, or alternatively Physics or Materials Science. Minimum of 2 years experience in optical thin film coating design and manufacturing. • Proficiency in optical thin film deposition, optical monitoring, high vacuum technology, optical measurements, process controls and management., • Familiar with optical testing such as spectrophotometry, stress measurements, environmental testing and laser damage. Proficiency in coating design software and optical simulation tools. * Strong analytical and problem-solving skills; ability to manage multiple complex projects. * Excellent communication skills, both written and verbal. • Excellent computer skills – Email, MS Word, MS Excel, ERP system, • Experience reading and interpreting technical drawings and engineering specs You Are: • Results-Oriented: Motivated, hard-working and ready to level-up;, • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge;, • Process Oriented: Well organized, demonstrating attention to detail;, • Analytical: Possess a “If there’s a problem, I’ll find a solution” attitude;, • Accountable: Demanding the highest quality from yourself and team members;, • Detail-Oriented: Have excellent time management and organizational skills;, • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude;, • A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: “U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.” You Will Enjoy: • Growth: The opportunity to learn and advance your career;, • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match;, • Wellness: Health, dental, vision & life insurance;, • Balance: 11 paid holidays, generous paid vacation and sick -time;, • Culture: an energetic, caring, fun, value-driven team. Environment & Physical Demands: * While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel: and reach with hands and arms. The employee frequently is required to stand, walk, stoop, kneel, crouch: and talk and hear * The job may involve prolonged periods of sitting/standing. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. May involve prolonged periods of magnified inspection (eye strain). * Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp. * Subject to some soilage and irritation from cleaning solutions. (Lab Coats provided) * Generally, works in a clean environment and works to maintain the environment as such. * Safety Glasses are required and may require area specific safety training. * This position works in a manufacturing environment. The noise level in the work environment is usually loud. * The employee is regularly exposed to moving mechanical parts and fumes or airborne paper particles. * May work at different workstations as production needs require, or shifts from one station to another, during the production process. Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. Monday - Friday 7am - 3:30pm

Job Description Plant Manager - Plastics - Base Salary to 160k/year - Rochester, NY • Our client is a leading family-owned company focused on Flexible Packaging is hiring for a Plant Manager in their Northern, NY location. They have been in business for over 100 years and are continuing to grow more each year. They specialize in flexographic, rotogravure, digital printing and lamination. They are an employer of choice in the area – they offer competitive pay, growth opportunities, strong benefits, and a family-owned culture valuing diversity, innovation, and community., • Partner with Department Managers, Supervisors, and Engineering to assess manufacturing operations and resolve issues related to safety, productivity, quality, and workforce capability., • Address personnel and performance issues through direct collaboration with departmental leadership, ensuring timely and appropriate corrective actions., • Lead divisional alignment by developing operational goals in partnership with peer managers and ensuring consistency with corporate objectives., • Apply mechanical and process knowledge to evaluate equipment capability, production methods, and daily manufacturing challenges; determine whether issues stem from people, process, or machinery and deploy appropriate resources., • Serve as leader of the Safety Center of Excellence, actively participating in safety committees and driving initiatives to eliminate workplace injuries and accidents., • Coordinate production priorities by monitoring backlog, schedules, and capacity in collaboration with Production Control and Department Managers., • Manage, evaluate, and develop direct reports by setting clear performance goals and delivering timely, accurate performance reviews., • Plan and coordinate manufacturing schedules and activities to ensure products meet quality, safety, and specification requirements., • Optimize the use of materials, equipment, and labor to improve operational efficiency., • Analyze production, quality, maintenance, and operational data to identify root causes of nonconformance and implement corrective actions., • Drive continuous improvement initiatives, including profit improvement plans, short- and long-term divisional goals, and cross-functional problem-solving teams., • Recommend and support capital projects that improve safety, productivity, and quality., • Monitor divisional and departmental spending to ensure cost control and financial alignment., • Ensure compliance with plant safety rules, GMPs, food safety standards, and required training for all manufacturing personnel., • Bachelor's Degree in Engineering, Manufacturing or equivalent plus 10+ years of relevant experience., • Experience in Extrusion Laminating and/or Coating is required., • Experience in plastics is required., • Base salary to 160k/year, • 30% bonus opportunity, • 75% of first 5% 401k match, • Profit sharing, • Seniority Bonuses, • Holiday Bonuses, • 100% employee coverage on insurance (additional plans for family), • Relocation assistance #INDMANUF

Job DescriptionCompany Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms. Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere. We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal. Together we’re dedicated to making an impact. Sound like you? Join and grow with us. Job Description • Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Brainlab product efficiency and usage, • Manage and maintain install base, including basic 3rd Party integrations, • Analyze and resolve product issues for Brainlab systems at assigned Account(s) via Salesforce through detailed analysis and utilization of critical thinking via technical training and documentation, • Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications, • Provide clinical case coverage & support for Complex Cases and Go Live launches (based on availability), • Manage the process of driving customer utilization, especially via unique workflows and special applications, • Act as escalation point for clinical regional issues, • Direct and assist Radiology staff in performing necessary scans prior to surgery, • Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of Image Guided Surgery (IGS) products and services, • Develop and conduct training programs for hospital staff enabling them to implement in-house training, • Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels and providing recommendations on this process, • Work with the Application Consultant to increase revenue via the sale of spare parts, upgrades, contract renewal, etc., • Work closely with the Application Consultant, Area Account Manager, and Marketing Manager on market transparency, upgrade initiatives, demo/evaluations, and Research & Development (R&D) projects, • Attend meetings and trade shows to demonstrate and promote IGS products and services, • Keep abreast of developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis, • Collaborate and strategize with Regional Support Manager to provide regular content for team calls/meetings (e.g. provide clinical knowledge transfer, share best practices, interesting cases or case set-ups, etc.), • Maintain Salesforce documentation of all working hours, • Attend IGS Continuing Education annually and maintain annual product certification competency, • Salary Range 65-85K. Notwithstanding the foregoing, nothing in this job description alters your at-will employment status. Additional duties may be assigned in the discretion of Brainlab. Qualifications • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required, • 1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider, • 1-2 years minimum sales experience with healthcare company preferred, • Knowledge of surgical procedures, anatomy and medical terminology preferred, • Proficient in the use of PC software applications including Microsoft Office, • Self-motivated, detail oriented and a proven history of ability to make independent decisions Additional Information In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more. Visit us at: Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Brainlab participates in E-Verify, more information can be found here. To also review the EEO Law Poster, please click here. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .

Job DescriptionDescription: Position Summary The Health Home Plus Care Manager partners with individuals living with mental illness, substance use disorders, and physical health challenges to provide comprehensive care management. Core responsibilities include care coordination, health promotion, transitional care, patient and family support, referrals to community resources, and the use of health information technology. The goal is to help individuals improve their health and wellness, live self-directed lives, and work toward their full potential. Requirements: Responsibilities Direct Care & Client Services • Provide the six core Health Home services: Comprehensive Care Management, Care Coordination, Health Promotion, Comprehensive Transitional Care, Patient and Family Support, and Referral to Community and Social Supports., • Engage and retain individuals who may be disconnected from care or who have complex needs, including those with histories of homelessness, criminal justice involvement, first-episode psychosis, or transitional-age youth., • Utilize evidence-based practices such as motivational interviewing, suicide-prevention strategies, trauma-informed care, risk screening, and person-centered planning., • Maintain a caseload of up to 20 individuals meeting Health Home Plus criteria., • Conduct comprehensive assessments, screenings, outreach, and engagement activities., • Arrange for additional assessments when needed (e.g., substance use, mental health risk, abuse/neglect, domestic violence)., • Navigate the healthcare system effectively, including referrals to housing supports, crisis services, peer support, and other community resources., • Support individuals through coordination of care, advocacy, recovery support, and trauma-informed practices., • Develop, revise, and monitor person-centered Plans of Care in accordance with Health Home and Managed Care Organization requirements., • Facilitate effective transitions of care by collaborating with hospitals, treatment providers, and Managed Care Organizations., • Complete accurate, timely documentation in accordance with organizational, county, Medicaid, Health Home, and OMH regulations., • Maintain secure, confidential handling of protected health information in compliance with HIPAA., • Maintain organized and accurate case records, reports, and required documentation., • Ensure service quality, continuity of care, and adherence to all program standards., • Participate in scheduled individual supervision (weekly to bi-weekly), monthly clinical supervision, required trainings, and meetings., • Participate in on-call rotation as assigned., • Coordinate services among internal and external providers to ensure integrated care., • Communicate effectively with supervisors, team members, and service partners., • Model person-centered, recovery-oriented, culturally competent care., • Promote collaborative relationships with community partners, providers, and internal teams., • Demonstrate initiative, problem-solving, adaptability, and commitment to continuous improvement., • Contribute to case conferences, interdisciplinary discussions, and clinical reviews. Other duties as assigned • Follows all applicable policies, federal and state laws, and East House compliance standards. Qualifications Required Education & Experience • Master’s degree in a qualifying field and one (1) year of experience; OR, • Bachelor’s degree in a qualifying field and two (2) years of experience; OR, • Bachelor’s degree or higher in any field with either:, • Three (3) years of qualifying experience, OR, • Two (2) years of experience as a Health Home Care Manager serving SMI or SED populations., • Staff who meet State Waiver qualifications are eligible., • Experience working with culturally diverse individuals with mental health and/or substance use needs., • Skills in counseling, crisis assessment and intervention, person-centered planning, and recovery-oriented practices., • Strong communication, collaboration, and interpersonal skills., • Ability to assess, monitor, and evaluate client needs and progress., • Effective time management and ability to update electronic records in real time., • Accountability, • Communication, • Conflict Resolution, • Effective Documentation, • Flexibility, • Initiative, • Stress Management, • Teamwork Working Conditions/Work Environment • Work performed in traditional office and home-based environments., • Occasional pressure related to time demands., • Local travel required; frequent transportation of clients., • Must be able to work on-call rotations, weekends, and some evenings., • Ability to report to the office at least once weekly or as requested. Physical Demands • Frequent sitting, computer work, documentation, and verbal/written communication., • Occasional lifting up to 30 lbs., walking, standing, and reaching., • Adequate vision and hearing to perform essential job functions., • Ability to navigate client homes, which may not be handicap accessible. East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Job DescriptionDescription: Director of Food Bank Operations Department: Food Bank Reports to: VP, Food Bank Status: Full time, Exempt Job Level: Grade #8 – Departmental Leadership Role Updated: December 2025 BACKGROUND Foodlink is seeking a strong, mission-driven leader to provide strategic oversight and coordination of Foodlink’s food bank operations. Our 70,000+ square foot warehouse distributes more than 25 million pounds of food annually to a network of more than 400 emergency food programs throughout our 10-county service area. The logistics of distributing food are complex, with many regulatory requirements, and must always be mission-oriented and community-centered. SUMMARY The Director of Food Bank Operations is a mission driven leader responsible for ensuring the efficient, safe, and accurate movement of products through Foodlink’s supply chain. This role oversees order fulfillment, shipping, receiving, and inventory management—ensuring partners receive exceptional service and that all food handling meets regulatory and organizational standards. They lead with The Foodlink Way and model our leadership core competencies— playing a critical role in operational strategy, cross departmental collaboration, and advancing Foodlink’s mission to end hunger and build healthier communities. KEY RESPONSIBILITIES Leadership & Mission Alignment • Guide and inspire teams to fulfill Foodlink’s mission, ensuring daily operations reflect organizational values and a commitment to equity, diversity, inclusion, and belonging., • Embody The Foodlink Way by collaborating across teams, adapting to challenges, taking ownership of outcomes, and leading with compassion for staff, partners, and the community., • Act as a steward of Foodlink’s resources, making informed, mission aligned-decisions even amidst uncertainty., • Communicate clearly and effectively with diverse audiences, ensuring understanding across internal teams, partner agencies, and community stakeholders., • Provide strategic and hands-on- leadership for order fulfillment, shipping, receiving, and distribution operations., • Oversee receiving, product storage, inventory movement, order fulfillment, and delivery processes to ensure accuracy, timeliness, and safety., • Ensure compliance with AIB food safety regulations, Feeding America standards, OSHA requirements, and internal policies., • Directly supervise the Food Bank Logistics Manager and Food Bank Fulfillment Manager, effectively delegating and empowering them to achieve goals., • Provide clear, timely feedback and coaching to support the growth and development of team members., • Build trust by leading with empathy, accountability, and alignment with Foodlink values, policies, and practices., • Celebrate team wins and contributions, fostering a positive and collaborative culture., • Resolve conflict effectively and engage in difficult conversations with composure and emotional self-awareness-., • Identify opportunities to streamline workflows, reduce waste, and improve service levels., • Lead or support implementation of systems, equipment, or technologies that enhance operational efficiency and lower cost., • Encourage curiosity, continuous learning, and adaptability across the distribution center team., • Create and manage the annual operations budget, ensuring alignment with organizational goals and resource stewardship expectations., • Monitor monthly financial performance, analyze variances, and adjust operational plans as needed., • Ensure cost-effective use of labor, equipment, supplies, and contracted services., • Collaborate with Finance to support forecasting, grant reporting, and long-term financial planning., • Partner with Member Services, Procurement, Finance, Development, and Facilities to ensure seamless coordination and support for partners and community initiatives., • Support emergency food distribution efforts and community response operations as needed., • Communicate operational needs, constraints, and opportunities to leadership., • Lead with curiosity, seek feedback, and demonstrate a commitment to ongoing learning., • Take responsibility for decisions, outcomes, and continuous improvement., • Act with compassion in interactions with staff, partners, and community members., • Manage workload with intention, prioritizing personal well-being while maintaining high standards of excellence., • Bachelor’s degree in supply chain management, logistics, business administration, or related field—or equivalent work experience., • 5+ years of progressive experience in operations, logistics, warehouse management, or supply chain roles., • 3+ years of leadership experience managing supervisors or managers., • Experience in nonprofit, food bank, or food distribution preferred., • Demonstrated success in operational planning, process improvement, and team leadership., • Strong understanding of warehouse operations, distribution, and inventory management., • Experience with budget creation, financial management, or departmental cost oversight., • Excellent communication, leadership, and problem-solving skills., • Experience with warehouse management systems (WMS), routing software, or ERP systems., • Experience managing fleet operations or working in CDL-regulated environments preferred., • Strong organizational and time-management skills with attention to details and accuracy., • Ability to work independently and collaboratively in a fast-paced environment., • Proficiency in Microsoft Office Suite and familiarity with social media platforms., • Flexible, adaptable, and able to manage changing priorities. SALARY AND BENEFITS This is a full time, exempt position ranging from $72,039 - $90,048 per year depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. ? Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences.? Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist.? ? Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. ? Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions. Requirements:

Job DescriptionDescription: About Us Gooch & Housego (G&H) is a global leader in precision optics, photonics, and optical systems, serving customers across industrial, medical, life sciences, aerospace, and defense markets. With a long history of technical innovation and manufacturing excellence, G&H combines deep engineering expertise with commitment to quality, collaboration, and continuous improvement. The Rochester site plays a critical role in G&H’s manufacturing footprint, delivering complex, high-precision products to customers worldwide. Position Overview The Director of Operations is responsible for leading manufacturing operations at the G&H Rochester site, with accountability for execution across assembly, optical glass subassembly, and production operations. This role focuses on operational excellence, people leadership, and delivery, operating within a shared leadership model alongside Quality, Finance, and Sales. This is a hands-on, on-site leadership role that requires strong floor presence, sound judgment, and the ability to lead teams through complexity, change, and competing priorities with maturity and clarity. Key Responsibilities Manufacturing & Operational Leadership • Lead day-to-day manufacturing operations across assembly, optical glass subassembly, and production, Polymer injection molding and CNC machining, • Own site-level performance across safety, quality, delivery, cost, and productivity, • Establish clear operational priorities and execution rhythms aligned to business and customer needs, • Ensure consistent application of standard work, visual management, and[LS1] accountability, • Identify operational risks, constraints, and bottlenecks and drive corrective actions, • Partner with HR and Finance on workforce planning and labor utilization People Leadership & Development • Lead and develop operations supervisors, and frontline leaders[LS2], • Build leadership capability through coaching, feedback, and development, • Foster a culture of accountability, respect, and engagement, • Address performance and behavioral issues promptly and constructively Cross-Functional Collaboration • Operate effectively within a shared leadership model, • Partner with Quality on compliance, root cause analysis, and continuous improvement, • Collaborate with Sales and Program teams on customer commitments and capacity planning, • Partner with Engineering on process improvements and technology transitions, • Work with Finance on cost control and operational investments Continuous Improvement & Change Leadership • Lead continuous improvement initiatives across operations, • Support New Product Introduction and production scale-up, • Drive disciplined execution during periods of change or transition Governance & Communication • Make timely decisions within defined authority, • Escalate risks and trade-offs appropriately, • Provide clear, fact-based updates to senior leadership Required Qualifications • Bachelor’s degree in Engineering, Manufacturing, Operations, or a related field, • 10+ years of progressive manufacturing or operations leadership experience 5+ years of experience in optical, photonics, precision manufacturing, or similarly complex industries • Demonstrated success leading teams in complex, technical manufacturing environments, • Strong people leadership capability with credibility on the manufacturing floor, • Experience operating in matrixed or shared leadership environments, • Ability to lead with maturity, judgment, and consistency under pressure Preferred Qualifications • Exposure to optical glass subassembly or precision assembly processes, • Experience supporting New Product Introduction or scaling production, • Multi-site manufacturing experience, • Lean, Six Sigma, or other continuous improvement training Role Structure & Expectations • On-site role based in Rochester, NY, • Reports into senior operations leadership (final reporting line to be confirmed), • Operates within a shared leadership model, • Expected to maintain a visible and consistent presence on the manufacturing floor Notes: This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this job description does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager. The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the grounds of gender, race, religion or belief, age, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by national laws under which the Company operates. Potential candidates should be aware that many of the employment roles at Gooch & Housego are subject to government security and export control restrictions. These restrictions mean that factors such as your nationality, any nationality that you may have previously held, and your place of birth could restrict the roles you are eligible to perform within the organization. In the instance that the position will involve having access to items and technical data that may be controlled under U.S. export laws and regulations ("U.S. Export Control Laws"), including but not limited to the Export Administration Regulations ("EAR") and the International Traffic in Arms Regulations ("ITAR"). To comply with the U.S. Export Control Laws, and in conjunction with the review of candidates for those positions within G&H that may present access to export-controlled technical data, G&H must assess whether candidates are "U.S. persons" as defined under the EAR (15 C.F.R. Part 772) and the ITAR (22 C.F.R. § 120.15). Certain questions asked during the application process are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this position. Requirements:

Job DescriptionDescription: Position Summary The CNC Lathe Supervisor oversees the daily operations and personnel within the CNC Lathe Department to ensure production schedules are met, quality standards are maintained, and safety protocols are followed. This role combines strong technical knowledge in CNC programming and machining with leadership responsibilities for managing and developing a team of machinists. What We Offer • Competitive salary based on experience, • Career development opportunities, • Climate-controlled work environment, • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Requirements: Duties and Responsibilities: Production Oversight • Plan, schedule, and monitor lathe machining operations to meet production goals., • Optimize machine utilization, efficiency, and workflow while maintaining accuracy and precision., • Adjust and monitor weekly scheduled hours based on workload., • Ensure customer deliveries and expectations are consistently met. Technical Operations • Setup, program, and optimize CNC lathes (G-code/M-code) for efficiency., • Select and evaluate tooling, oversee troubleshooting of machines and processes., • Identify and resolve machining issues and equipment breakdowns, minimizing downtime., • Inspect machined parts for accuracy, precision, and adherence to specifications., • Reduce defects, rework, and scrap through continuous monitoring and improvements., • Ensure machinists follow approved processes, prints, and GD&T requirements. Team Leadership • Supervise and direct machinists, assigning duties and monitoring performance., • Train, mentor, and coach operators on best practices, safety standards, and technical skills., • Conduct performance reviews in coordination with the Manufacturing Manager., • Support apprentice training and development. Safety & Housekeeping • Enforce all company and regulatory safety standards., • Implement efficiency and cost-saving improvements., • Stay current on machining technologies and recommend adoption were beneficial., • Quote labor projects as needed Skills and Qualifications • Minimum of 5 years’ CNC lathe operation, setup, and programming experience., • Minimum of 3 years’ supervisory or lead experience., • Proficiency in CNC programming (Fanuc, Haas, etc.), tooling, and machining processes., • Strong blueprint reading skills, including GD&T interpretation., • Skilled with precision measuring tools (calipers, micrometers, gauges)., • Strong interpersonal, leadership, and organizational abilities., • Knowledge of shop math, machine shop procedures, and inspection techniques., • High school diploma or equivalent required; technical training preferred., • Ability to multitask and manage competing priorities in a fast-paced environment.

Job DescriptionDescription: Payroll Specialist II Finance Rochester, NY – Hybrid Full-Time Nonexempt: 40 hours Put the CARE in your CAREER! At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply. We are seeking a talented Payroll Specialist II to join our team of nearly 500 employees. The Payroll Specialist takes ownership of payroll operations and is responsible for all payroll related activities and data integrity necessary to ensure accurate and timely payroll processing including maintaining related human resources information, records, and reports. This position has high-volume and daily interaction with CCSI employees, including senior management, and collaborates regularly with members of the accounting and human resources teams. In this role, you will • Communicate with both internal & external customers in a professional manner and have the highest standard of customer service. Work to resolve items within the standard response window., • Process bi-weekly payroll, including imports from time-entry system. Manage and perform all phases of the payroll process (timesheet import, leave time tracking, any and all payroll adjustments, etc.) prior to transmitting payroll to a third-party processor., • Accurately enter and maintain employee pay and deduction related information in the payroll system, including, but not limited to: garnishments, child support and liens, and HSA account information., • Support greater HR team to ensure all payroll related adjustments are captured timely and accurately in each bi-weekly payroll., • Run payroll audit reports and review for discrepancies. Facilitate resolutions to any payroll errors., • Assist in monitoring electronic timesheets, communicate with department supervisors about missed timesheets and/or corrections required., • Assist greater Accounting team to reconcile payroll costs to project costs., • Partner with benefits/wellness specialist to ensure the accurate and timely processing of benefit deduction adjustments., • Provide service to all employees regarding concerns with payroll and benefits, research and troubleshoot inquires., • Collaborate with Accounting and Human Resources teams to reconcile payroll and general ledger., • Provide timesheet entry training and guidance to new and existing employees., • Maintain up-to-date knowledge of and compliance with Federal, State and Local payroll regulations and taxation, including those related to employee benefits., • Assist and support various audits (Year-End, ACA, Workers Compensation, 403(b), and Labor), • Generate a variety of payroll reports to include monthly, quarterly, year-end reporting, and ad hoc reporting for internal/external customers., • Collaborate with the Essential Business Services team towards continual improvement of payroll operations and workflow efficiencies., • Partner with Payroll Manager to build and maintain enterprise solutions for Payroll and Accounting., • Use extensive knowledge in current systems to ensure smooth transition and implementation to future ERP systems., • A high school diploma/GED required. Associates degree in business or accounting is desired. Minimum 5 years of payroll administration/processing experience is preferred, or equivalent education and work experience (see CCSI's equivalency chart)., • Must have a solid understanding of the technical and full-functionality of HRMS/Payroll systems; experience with Paylocity and Oracle Netsuite is highly desired (ADP Workforce Now, Paychex Flex, Ceridian Dayforce, UltiPro or other integrated HRMS/Payroll systems experience is acceptable)., • Fundamental Payroll Certification (FPC) a plus, • PHR (Professional in Human Resources) a plus. Required for this position are: • Satisfactory completion of all required background screenings., • Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations. At CCSI, you’ll enjoy • Market-competitive compensation, • An award-winning Wellness@Work and employee benefits program., • An organization that is committed to racial equity and anti-racist practices., • Continuous professional development opportunities., • A voice in shaping CCSI’s ever-evolving diverse company culture. We Are CCSI! For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal. At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us. CCSI does not accept inquiries from third-party recruiters or search agencies. Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Title Assembly Manager Department Assembly Reports to Director of Operations SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Job Summary: We are seeking a seasoned and driven Production Manager to lead our Optical Assembly operations and support broader manufacturing initiatives across the company. This role demands a hands-on leader who thrives in a fast-paced, precision-driven environment and is passionate about building high-performing teams, optimizing production workflows, and delivering exceptional results. As a key member of our management team, you will be responsible for aligning daily operations with strategic business goals, ensuring consistent quality and on-time delivery, and fostering a culture of safety, accountability, and continuous improvement. You’ll play a critical role in shaping our production capabilities, driving operational excellence, and supporting long-term growth. You Will: • Lead daily operations of the Optical Assembly department, ensuring consistent delivery of high-quality products on time and within budget., • Monitor performance metrics and implement corrective actions to meet delivery, cost, and quality targets., • Maintain a clean, organized, and showcase-ready production environment for internal and external stakeholders., • Collaborate with senior leadership to develop and execute long-term manufacturing strategies that align with company goals., • Champion a culture of safety, equity, and continuous improvement across all production areas., • Identify and pursue growth opportunities through customer alignment, market analysis, and technology trends., • Oversee equipment maintenance, calibration schedules, and capital investment planning., • Ensure optimal utilization of space, utilities, and resources in collaboration with Facilities and Finance teams., • Recruit, train, and retain top-tier assembly and test personnel., • Foster a high-performance culture through clear expectations, coaching, and performance management., • Ensure compliance with HR policies, safety protocols, and operational procedures. You Have: • Bachelor’s degree in engineering, Optics, Manufacturing, or a related technical field (master’s preferred), • Minimum 5–7 years of progressive leadership experience in a high-precision manufacturing environment, ideally with a focus on optical assembly and test., • Proven ability to lead and inspire cross-functional teams, driving accountability, engagement, and continuous improvement., • Demonstrated success in managing complex production workflows, balancing quality, cost, and delivery in a fast-paced setting., • Strong understanding of lean manufacturing principles, Six Sigma, or other process improvement methodologies., • Experience with capacity planning, resource allocation, and capital investment strategy., • Skilled in data-driven decision-making, using metrics to guide performance and identify opportunities., • Exceptional communication and interpersonal skills, with the ability to collaborate across departments and influence at all levels., • Adept at navigating change, solving problems under pressure, and adapting to evolving customer and market demands., • Commitment to building a safe, inclusive, and high-performance culture. You are: • Results-Oriented: Motivated, hard-working and ready to level-up, • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge, • Process Oriented: Well organized, demonstrating attention to detail, • Analytical: Possess an “If there’s a problem, I’ll find a solution” attitude, • Accountable: Demanding the highest quality from yourself and team members, • Detail-Oriented: Have excellent time management and organizational skills, • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude You Will Enjoy: • Growth: The opportunity to learn and advance your career, internal training and advancement opportunities, Tuition Reimbursement Program., • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match, company contributions to medical savings plans., • Wellness: Health, Dental, Vision Insurance. Company provided Life Insurance and Disability Insurance., • Balance: 11 paid holidays, generous paid vacation and sick time, • Culture: An energetic, value-driven team where you will experience the reward of meaningful work! Environment & Physical Demands: • While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel: and reach with hands and arms. The employee frequently is required to stand, walk, stoop, kneel, crouch: and talk and hear., • The job may involve prolonged periods of sitting/standing., • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. May involve prolonged periods of magnified inspection (eye strain)., • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp., • The employee is frequently required to use the computer., • May involve the use of oils and solvents., • Subject to some soilage and irritation from cleaning solutions. (Lab Coats provided), • Generally, works in a clean environment and works to maintain the environment as such., • Safety Glasses are required and may require area specific safety training., • This position works in a manufacturing environment. The noise level in the work environment is usually loud. Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. This role will primarily work on our A shift: Monday - Friday, 6am - 2:30, with additional hours required as needed to support production demands, team coverage, and operational priorities.

Job Description Job description: Stellar Roofing is offering a unique opportunity to earn uncapped commissions in a flexible lead generation role with significant growth potential with our Rochester location. We are looking for driven, outgoing individuals to canvass select neighborhoods, identify homes in need of exterior improvements, and schedule free roof, window, or siding inspections. This role offers a clear path for advancement, including the potential to move into sales or leadership and management positions. If you're ready to take control of your schedule, build real income, and join Rochester’s most successful lead-generation team, partner with Western New York’s leading provider of roofing and exterior home services—Stellar Roofing. Compensation: • This is a commission-based position with draw pay and bonus opportunities., • Average performers earn between $50K and $90K per year, • Full-time and Part-time opportunities available, • Includes three mandatory meetings each week: two in-office and one via Zoom, • Flexible schedule – you create your own hours, • Tuesday through Saturday availability is preferred but not required, • Attend three weekly in-office meetings where constant training and education will be provided., • Study our tools and training documents to ensure you are extremely familiar with the Stellar Process and the inspection process conducted by our sales personnel/specialist., • Conduct brief and simple daily research in order to find several areas with homes in need of evaluations and services. You will do this by using our robust apps and tools provided, along with training on using them properly., • Work within targeted areas with efficiency and prioritize speaking to as many homeowners as possible., • Problem solve with customers by using the knowledge provided to properly convey why certain issues on the outside of their home can lead to bigger issues on the inside, if they are left undiagnosed., • Report your conversational data to your team manager weekly, discuss a plan for improvement for the following week, and be coachable so that we can help you join our top performers., • Must have personal transportation, • One year of sales experience preferred, • Excellent verbal communication skills., • Proven experience in communication, sales, marketing, or customer service, • Ability to be self-accountable to work 30-40 effective hours per week as you will typically be working alone and not under direct supervision., • Ability to communicate and follow up with prospects in your pipeline, upper management, and your fellow teammates, • Familiarity with the Stellar way of doing business and helping homeowners, • Ability to effectively market our free service to potential clients., • Strong interpersonal skills with a focus on building relationships and problem solving., • Detail-oriented with strong organizational skills to manage multiple leads simultaneously., • 401(k), • Dental insurance, • Employee discount, • Health insurance, • Life insurance

Job Description Residential Counselor Villa of Hope helps clients and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Part Time- Residential Counselor POSITION GRADE: 73 15.50-18.00 Commensurate with education and experience FLSA STATUS: Non-Exempt DEPARTMENT/PROGRAM: HOPE Recovery Men’s Community Residence SUPERVISOR: Program Manager JOB SUMMARY: Under the general direction of the Program Manager, the Residential Counselor (RC) provides quality care and support for clients within the Residential Addiction Treatment Program, helping to carry out the treatment plan designed for each client. The RC carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all agency policies and procedures, and federal and state laws and regulations., • Understands and maintains client to staff ratio including remaining on shift until relief staff arrive and a shift debrief is completed., • Supports and participates in the cleanliness and upkeep of the residence and reports needed repairs to the Program Manager., • Supervise residents in managing their medications and adhere to medication policies and procedures., • Responsible for establishing and maintaining a safe and therapeutic environment while adhering to all safety standards, state regulations, agency policies, and Sanctuary and Therapeutic Crisis Intervention (TCI) models., • Conducts premises searches to ensure the safety and security of the residence, staff and residents., • Leads and participates in scheduled recreation and leisure time activities., • Transports clients to off-campus activities (i.e. outpatient/medical appointments or other treatment-related visits) as needed., • Supports clients in bedtime and morning routines., • Fulfills all legal requirements as a Mandated Reporter under NYS law and professional ethical standards., • Maintains confidentiality and security for all client and staff related materials and/or records., • Works closely with treatment team in constructing and maintaining treatment and individual crisis support plans for individual clients and for group., • Builds positive relationships with clients based on respect, trust and effective communication., • Models professional attendance standards, including punctuality to work, meetings, trainings, etc., • Documents in the client record on daily basis to ensure effective communication to the treatment team., • Upholds established policies and procedures and makes suggestions for improvement as needed., • Necessary stamina and temperament to work with clients who have significant substance abuse histories., • Demonstrates, promotes, and practices cultural competency towards clients, families and staff with respect and understanding achieved through training and agency cultural activities., • Minimum of a High School Diploma or GED required, • At least one year of experience working within the human services field required. Experience working in behavioral health preferred., • First Aid, CPR & AED Certification preferred (Agency will provide), • Ability to think critically and make decisions during crisis situations, • Strong written and verbal communications skills, • Maintains a high level of confidentiality The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Must be able to perform a variety of household tasks, climb stairs, move throughout the cottage or group home, work cooperatively in a team environment and quickly respond to emergencies. This position requires successful completion of Therapeutic Crisis Intervention (TCI) training, which includes a written test and LSI demonstration. Staff must successfully complete all required TCI refreshers in order to maintain continued employment. Additionally, this position further requires successful completion and maintenance of TCI Associate Level Certification either at time of, or within the first year employment. The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult’s weight. Position also requires employee to transport clients utilizing an agency vehicle. COMPTENCIES: Leading Self • Commitment to Diversity, Inclusion, Justice and Equity

Job Description Job Title: Registered Nurse, Phone Triage (on-site) Department: Clinic Position type: Full Time 37.5 Hours FLSA: Non-Exempt Job Summary: Join us and be part of a mission‑driven clinical team committed to innovation, collaboration, and continuous development. Under the direction of the Nurse Manager, the Phone Triage RN provides high‑quality telephone triage, clinical assessment, care coordination, and patient education. The RN uses evidence‑based protocols and strong clinical judgment to assess patient needs, determine urgency, and support timely access to care. Duties/Responsibilities: • Respond to incoming patient calls and conduct telephone triage., • Assess symptoms, determine acuity, and direct patients to the appropriate level of care., • Schedule and coordinate patient appointments with clinic staff and providers., • Provide patient education and care instructions within the RN scope of practice., • Perform outreach for overdue labs, chronic disease follow-up, and care gaps., • Complete and process patient forms (disability, school, insurance, etc.)., • Document patient interactions accurately and in a timely manner in the EMR., • Communicate professionally and support teamwork across departments., • Participate in workflow and quality improvement initiatives., • Strong clinical assessment and critical thinking skills., • Excellent verbal and written communication., • Strong interpersonal and customer service skills., • Ability to work effectively in a fast-paced environment., • Proficiency with Electronic Health Records; EPIC preferred., • Ability to work with diverse and vulnerable patient populations., • Graduate of an accredited School of Nursing., • Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) strongly preferred., • Active and unencumbered New York State RN license., • Minimum of three (3) years of nursing experience in acute care, outpatient, ambulatory, or primary care settings., • Experience performing symptom assessment and/or telephone triage preferred., • Experience supporting patients with chronic disease management preferred., • Experience working with patients living with HIV/AIDS preferred. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee may occasionally need to stoop, bend, and lift or move up to 25 pounds. Specific vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans. If you are ready to advance your career and contribute to our mission, we encourage you to apply today!

Job Description Job Summary: The Coating Technician 1 is responsible for the safe and efficient operation of the coating equipment within the Coating Department. This role involves executing production-grade coating processes and adhering to quality work instructions. The technician will focus on maintaining productivity in the department, overseeing general maintenance, and managing supplies inventory. Collaboration with the Coating Manager and Assemblies Department is essential to ensure timely delivery of high-quality coated parts. Essential Duties and Responsibilities: • Champion of excellence in optical coating production., • Maintains established process parameters to ensure that quality parts are being produced., • Assists Coating Manager is maintaining production supplies inventory., • Ensures timely delivery of quality coated items., • Completes preventative maintenance procedures and cleaning processes, making sure these activities occur on schedule or as needed., • Capable of performing general maintenance in coating; full chamber cleanings, cryo-pump regeneration, emitter rebuilding and general shop upkeep., • Trains and guides other staff members on proper operation of coating equipment, execution of coating procedures and document control., • Identifies quality issues and reports to Coating Manager and/or Quality department, as needed., • Raises individual performance to a level that results in proactive responses to problem solving and continuous improvement., • Works well in a team environment., • Maintains a clean and orderly work environment. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use hands to finger, handle or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 40 pounds. Specific vision abilities include close vision and color vision. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists The noise level in the work environment may range from moderate. Education, Skills and Experience: • Minimum 2 years experience in optical coating equipment operation., • Basic analytical skills, including basic statistical analysis., • Basic computer skills, including Microsoft Office and Windows operating systems., • Good oral and written communication skills., • Strong time management skills., • Work independently with minimal supervision.

Job DescriptionDescription: At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique! We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients’ transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you. In-Office: This is a 100% in-office role based at our Rochester, NY; Meridian, ID; or Schaumburg, IL locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead, Operations Shared Services (internally known as Lead Implementation Shared Services Ops) will provide leadership, coaching, training and mentoring to team members to ensure all critical aspects of the job are met appropriately. The Team Lead will provide feedback to team members on areas of improvement and identify areas of success. The Team Lead is instrumental in assisting Implementation Managers by providing feedback on staff performance, system and personnel issues, and to identify actions to be taken to improve departmental and implementation success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Supervision of the operations for their designated team, • Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members, • Provide training and assist with coaching and development of new and existing team members, • Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles, • Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager, • Developing and collaborating with management on best practices and ways to improve the team’s performance, • Handling escalated client/departmental issues and deciding what, if anything, to do or offer to achieve resolution, • Take appropriate action on employee issues related to job performance and professional conduct, with assistance from and in collaboration with the Managers, • Conduct quality assessments and evaluations; meet weekly with teams to review assignments and performance metrics, • Provide resolution and assistance to clients who have escalated concerns. This will require communication with other members of Paylocity leadership including Executives and C Level Client contacts, • Identify areas of improvement and make recommendations for supplemental training for team members, • Lead and facilitate training for new and existing team members, • Create, update and maintain new and existing training and reference documentation, • Act as technical resource to team members and answer inquiries as needed, • Manage incoming workload via queue monitoring, organization, and communication with, • Implementation Managers, Team Leads, Consultants and Data Conversion, • Update Tools and internal training documentation as necessary, • Minimum three years experience in Payroll Implementation required, • Bachelor’s degree preferred or equivalent experience, • Previous Implementation and/or Implementation internal support experience is strongly recommended, • Previous management experience a plus, • Previous experience and understanding of Paylocity’s tools preferred, • Ability to mentor/coach peers, • Strong problem solving/analytical ability, • Proficiency in MS office with strong Excel skills, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $60,000-80,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionSalary: $80,000-120,000 We're looking for a Full Time, FP & A Manager to join our talented Finance team at Brothers International in Rochester, NY. Position Summary: As the Financial Planning and Analysis Manager, you'll be responsible for providing data-driven insights to support the organization's financial and operational strategies and decisions. Working directly with the VP of Finance, the FP&A Manager develops, designs, and produces management reports, analysis, and presentations, partnering with the business to drive growth. The Day to Day: • Through data driven analysis, support management with key decisions regarding product and customer level sales review, pricing, product-level costing, purchasing, sales team incentive plans, inventory control and capital allocation decisions., • Assist in the development of annual budgets, long-range plans, and rolling forecasts in collaboration with various departments and ensure alignment with organizational goals., • Create and manage detailed reporting on sales and backlog activity at a customer, product, and contract level, including volume and margin analysis., • Produce monthly and quarterly financial and Board meeting reporting, including financial reporting against budget and prior year results., • Implement and report on operational and financial reporting, KPIs, procedures and controls., • Investigate and explain variances between budgeted, actual, and prior year financial results and provide strategic recommendations to address discrepancies., • Conduct detailed ad-hoc analyses to identify cost-saving opportunities and improve operational efficiency., • Support certain internal value creation and acquisition integration projects, partnering cross-functionally to drive process improvement, increased productivity, and earnings growth., • Ensure accuracy and integrity of information stored in systems, enabling a single source of truth. Minimum Qualifications: • BS in Finance or related field required. Master's Degree a plus!, • Minimum of 5+ years of related work experience in accounting and/or financial reporting, • Prior experience in a private equity backed company a plus. Knowledge, Skills, & Abilities: • Proven experience in financial modeling, analysis, and strategic financial planning, • Advanced proficiency in financial software, ERP systems, and data analytics tools, • Excellent communication and presentation skills, with the ability to summarize financial and operational insights to drive action and accountability, • Strong leadership, problem-solving, and critical thinking skills, • Expert excel skills, • Prior experience with NetSuite a plus About Brothers International Food Holdings, LLC: At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together.Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US. Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry.We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on! Why Brothers International? • Innovation:Be part of a company that values creativity and encourages innovation in the ever-evolving food industry., • Team Collaboration:Join a collaborative work environment where your ideas and contributions are recognized and celebrated., • Global Impact:Contribute to a company with a global presence, making a difference in the lives of people worldwide through our diverse range of food products. Brothers International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Job Description Lifetime Assistance – Coordinator of Quality Assurance Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Manager of Quality Assurance Location: Rochester, NY 14624 Department: Quality Assurance Reports To: Director of Quality Assurance & Improvement Employment Type: Full-Time, Exempt Position Type: On-Site, with travel to sites in the Rochester and surrounding area Wage Range: 68,000- 80,000/Annually, based on level of experience Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Oversee the full incident management process from report to closure., • Ensure all steps of the process meet regulatory timelines and standards., • Assign and track investigations for quality and compliance., • Conduct weekly investigator meetings and daily QA office huddles., • Review investigations and provide detailed feedback and corrective action guidance., • Monitor and ensure completion of all incident follow-up requirements., • Serve as primary point of contact for OPWDD Incident Management Unit., • Monitor IRMA submissions, alerts, and regulatory communication., • Maintain professional relationships with OPWDD IMU and the NYS Justice Center., • Respond promptly to regulatory inquiries and documentation requests., • Ensure accurate classification and filing of reportable incidents and 150s., • Coordinate, schedule, and facilitate IRC meetings., • Prepare agendas, take minutes, and ensure completion of all IRC recommendations., • Triage IRC requests and assign investigations appropriately., • Supervise investigative and clerical staff, including coaching and accountability., • Ensure high-quality training and professional development for investigators., • Analyze and trend incident data to identify systemic risks and opportunities., • Prepare incident trend reports to support leadership decision-making. What You Bring: Required Qualifications • Supervisory or leadership experience in quality assurance, compliance, or investigations., • Experience providing oversight or advisement in an investigative or regulatory environment, • Strong knowledge of OPWDD services and regulatory requirements., • Excellent written communication and attention to detail. Needs to be able to have a high degree of accuracy and consistency when reviewing investigative reports., • Ability to handle sensitive situations with professionalism and clarity., • Proficiency in Microsoft Office, including Access., • Prior experience supervising investigators within OPWDD or Justice Center reporting frameworks., • Familiarity with IRMA and OPWDD incident reporting systems., • Experience facilitating committees or multidisciplinary review groups., • Regulatory compliance, • Leadership and staff development, • Critical thinking and risk assessment, • Interpersonal and Interdepartmental collaboration and communication, • Organization and time management, • Standard office environment with routine travel to program sites. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description The Regional Sales Manager (RSM) is responsible for leading, developing, and producing results within an assigned sales region. This role combines strategic leadership with hands-on sales execution to ensure consistent regional growth and profitability. The RSM drives accountability across the sales team, provides coaching and development, and actively contributes to sales production when the region is short-staffed or under goal. In addition, the RSM cultivates strong referral partnerships, represents the company at networking events, and collaborates with internal departments to align regional performance with overall company objectives. Essential Functions: ● Manage assigned sales staff to achieve individual and regional production goals. ● Track, analyze, and report weekly sales results to leadership, providing insights and action plans for performance improvement. ● Conduct ongoing face-to-face coaching focused on all stages of the sales process, including telemarketing, foot traffic, prospecting, and lead management. ● Ensure proper and consistent use of the sales CRM for pipeline management, activity tracking, and forecasting accuracy. ● Lead effective weekly sales meetings and trainings that drive accountability, skill development, and team alignment. ● Build, maintain, and service a strong network of Centers of Influence and referral partners to support consistent lead flow and market presence. ● Recruit, hire, and onboard sales talent to grow the team and optimize market opportunity. ● Actively produce new business by personally engaging in prospecting, networking, and closing activities when the region is short-staffed, under goal, or during growth initiatives. ● Represent the company at community and networking events to expand brand visibility and strengthen referral partnerships. ● Contribute to companywide marketing and sales strategies by providing analysis, recommendations, and feedback from field operations. ● Achieve sales operational objectives by preparing and executing action plans, improving production, quality, and service standards, and identifying opportunities for process and system enhancements. ● Develop annual and gross-profit plans by forecasting regional sales quotas, projecting revenue and profit goals, analyzing market trends, and recommending pricing or positioning adjustments. ● Identify and capitalize on market opportunities by assessing client needs, competitive positioning, and emerging trends to increase regional market share. ● Protect the organization's value by maintaining strict confidentiality of company and client information. ● Maintain professional and technical knowledge through continued education, networking, and industry involvement to remain current on market and regulatory trends. Non-Essential Duties: ● Special projects assigned by Executive staff ● Perform other duties as assigned by management to support company objectives and overall team success. Minimum Qualifications (Knowledge, Skills and Abilities) Required: ● Bachelor's degree, preferably in Business, Finance, Marketing, or related field or equivalent experience ● Minimum of 3 years of successful B2B sales experience with a proven track record of meeting or exceeding quotas. ● Minimum of 3–5 years in management or leadership positions overseeing a sales team. ● Demonstrated ability to increase revenue and manage regional or territory-wide sales goals. ● Strong interpersonal, organizational, and communication skills; capable of coaching, mentoring, and motivating a sales team. ● Experience taking a hands-on role in sales production when necessary to achieve regional goals. ● Proven ability to build and maintain relationships with referral partners, centers of influence, and networking contacts to generate leads and opportunities. ● Excellent ability to multi-task, prioritize, and perform effectively in a fast-paced, growth-oriented environment. ● Proficiency with MS Office (Word, Excel, PowerPoint), Google Apps, and CRM systems. ● High level of discretion, flexibility, and ability to collaborate closely with executive management. Optional: ● Payroll sales experience is a major asset. Decision-making Latitude: ● Will be expected to provide employee performance and disciplinary reviews ● Agrees to comply with the confidentiality policy. ● Uses independent judgment to provide solid client and team relationships. Supervisory Responsibilities: ● The Regional Sales Manager will be responsible for team members within territory Equipment / Software Used: ● Personal Computer, Internet, MS Office (Word, Excel), Google apps, CRMLink software. Financial Responsibilities: ● Budgeting planning and forecasting for assigned team/region

Job Description Are you an RN looking for a career opportunity in healthcare technology? Do you have experience in adult health? Vatica Health is seeking clinically experienced and detailed-oriented nurses to join our team. As a Nurse Consultant, you will collect, review and analyze patient data to improve care coordination, quality metrics, and medical cost savings. The ideal candidate has a track record of critical thinking strong attention to detail, expertise in navigating various electronic medical record (EMR) systems and building strong work relationships with providers and office staff. And of course, a GREAT PERSONALITY! As this role is considered hybrid, you will have the opportunity to work remotely from home and have expectations to go onsite to practices locally. The distance to commute to a providers office is typically no more than 60 miles, but can be more if the need arises. While this posting location may be noted as Atlanta, GA; we welcome applicants from ALL MARKETS to apply. Responsibilities • Create detailed and comprehensive patient medical records. Research and gather information from multiple sources and consolidate into one comprehensive and detailed view. Use clinical judgement and data to reconcile conflicting information from various sources., • Build strong relationships with providers and staff; ability to embed yourself in multiple practices and be a contributing and valuable member of each team, • Become an expert in our technology, train and support providers and practice staff on process., • Follow-up: ability to persuade and persist with providers to meet deadlines., • Share best practices and clinical knowledge with your fellow Clinical Consultants Requirements • Minimum of 3 years of recent adult health clinical experience as a Registered Nurse (RN)- preferably in critical care (i.e., ICU/CCU/MICU) and/or ED), • Proficiency with Diagnosis, Billing, and Quality Measures Coding a plus, • Excellent interpersonal skills that include the ability to effectively communicate with physicians, advanced practice providers and medical office personnel such as Practice and Billing Manager, both verbally and written, • Understanding of health insurance benefit structure; especially Medicare and Medicaid, • Must be technically savvy; this is critical to the role. Understanding and interest in software and technology a must, • Solid clinical skills, • Flexible, energetic self-starter with the ability to work in a non-structured environment, • Willingness to travel/commute to various locations for training and support; comfortable with a work from home setting, • Strong ability to organize, prioritize, make decisions and work independently, • Must possess and have proven problem resolution skills, • Excellent organizational skills with the ability to multi-task VATICA HEALTH ADVANTAGES • Every single person at Vatica Health is working to fight the good fight every single day. What we do matters, a lot. If you are looking for a job that has real meaning and you’d like to work with people who care deeply about what they do, we’ve got that., • We work hard (see point above), but we don’t forget to have fun. “I want a job that is dull,” said no one ever., • We believe in fostering a culture of servant leadership – command and control is so 1990s. We look for brilliant people that are great at what they do because they love what they are doing., • We know that teams are exponentially more successful than the sum of their individuals. Our teams value what each member brings to the table and also values continuous improvement of each team member as well as the whole team., • Competitive salary based on your experience and skills – We believe the top talent deserves the top dollar, • Bonus Potential (based on role and is discretionary) – If you go above and beyond, you should be rewarded, • 401k match– We want to empower you to prepare for your future, • Comprehensive Medical, Dental, and Vision insurance plans, • Tax-free Dependent Care Account and Flexible Spending Account, • 4 weeks of PTO (Everyone deserves a vacation now and then), • M-F work week (No working weekends, overnights, on call shifts, or holidays) We believe family comes first!, • Reimbursement for RN license and Continuing Education Credits, • Strong supportive teams- There is always a helping hand when you need it! The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $65,000 to $85,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered. Are you up to the challenge? What are you waiting for? Apply today!

Job Description About Premier Home Pros Premier Home Pros is a fast-growing bathroom remodeling company headquartered in Akron, Ohio, with a vision to become the leading national provider of hassle-free bathroom renovations. Our Mission: We are passionate about transforming bathrooms into beautiful and functional spaces, delivered with exceptional speed and ease for homeowners across the country. National Growth and Opportunity: We're experiencing explosive nationwide growth and actively seeking passionate individuals to join our team. If you're a highly motivated individual who thrives in a dynamic environment, this is the place for you! Why Choose Premier? • Be part of a ground-breaking company at the forefront of the home improvement industry., • Support our mission of delivering exceptional customer experiences., • Enjoy competitive rates, a comprehensive benefits package, and paid-time off. As part of our growth strategy, we are actively seeking an experienced and strategic professional to join us a Field Manager. This position requires a combination of technical expertise, leadership skills, and strong attention to detail. The Field Manager will play a crucial role in ensuring the successful completion of construction projects by overseeing all aspects of the process. If you have a passion for construction, excellent organizational skills, and the ability to thrive in a fast-paced environment, we encourage you to apply. Key Responsibilities and Tasks (Essential Functions): • Perform service and warranty work in the field., • Manage standard work for daily proficiency and effectiveness., • Inspect Installation., • Overall responsibility for quality and cost-effective installations., • Develop high level efficiencies and effectively close out business., • Monitor installers quality of work in field., • Build relationships in the field., • Participate in management staff meetings to communicate and receive information., • Manage delivery schedule in coordination with the general contractors., • Drive to customer sites to manage the installation from installation to completion., • Extensive bathroom experience, • Extensive plumbing experience, • Results-oriented. Problem solving skills., • Ability to manage process., • Action-oriented., • Effective communication skills., • Ability to work in a fast-paced, high-growth, and rapidly changing environment., • Ability to read project plans and drawings., • Minimum of a high school diploma with a certificate from a technical or trade school related to the building materials industry, education beyond high school a plus., • Minimum of 3 to 5 years of field experience i.e., bathrooms, plumbing, carpentry, electrical, etc., • Driving is a requirement for this position., • Must be able to lift up to 50 pounds., • A valid driver’s license is required., • Vehicle insurance as required by state law is required., • Satisfactory completion of a motor vehicle report.

Job Description St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and residents that call St. John’s home. Description & Responsibilities The Nurse Manager is a growth-oriented leader who uses team process, coaching, and team strategy to drive change. This person has a responsibility to create and sustain an environment that recognizes each resident’s physical, emotional and spiritual needs beyond traditional nursing home procedures and protocols. The Nurse Manager will create and sustain small home clinical excellence, will support development of team functioning, and achieve and maintain operational efficiency in the neighborhood through team created process development and improvement, solid employee relations skills, and innovative strategy to meet changing expectations in long term care. This position will be called upon to find solutions to issues concerning the resident, family and facility which impact quality of life and well-being through team processes. • This is a full-time, 40 hours per week position Monday-Friday 8:00 am-4:30 pm. On-call rotation every 6 weeks., • Oversees performance management of staff on assigned floors, including coaching, disciplinary actions, and termination interviews and hires new staff; oversees onboarding experience for new staff, • Guides teams toward clinical, quality and operational excellence, • Understands and embraces the Quality Assurance/Performance Improvement Process as the way to address operational challenges and concerns, • Contribute to the formulation, review and amendment of operational policies and operational procedures in accordance with administrative organization of the facility, • Contribute to Quality Assurance initiatives with responsibility as an active member in various committees; CQI, HIPPA, Interdisciplinary Policy and Procedure and Clinical Leadership, • Baccalaureate in Nursing and 5 years of commensurate healthcare leadership experience required, • Demonstrated leadership skills, • Previous experience working in a long term care setting strongly preferred, • RN license required, • Master's degree desirable Check out what we have to offer YOU at : • Health, dental, vision insurance (30 hours/week+), • Employer sponsored Telemedicine benefit (30 hours/week+), • Employer sponsored life insurance (30 hours/week+), • 401k savings plan, • Weekly paychecks, • Competitive pay, • Free parking, • 24/7 fitness center, • Generous paid time off and holidays, • On-site child care, • Employee Assistance Plan, • Cell phone discounts, • Recognition activities and events, • Please include a CURRENT resume to apply to St. John's to learn more about this position and our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community., • St. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.

Job DescriptionJob SummaryThe Nurse Manager at Elite Home Health Care oversees clinical operations within our Licensed Home Care Services Agency (LHCSA) in New York, ensuring high-quality, compliant care aligned with NYSDOH regulations and Elite’s standards of excellence. This role manages staff performance, conducts orientations and evaluations, and provides ongoing training and support for Licensed Caregiver and RN staff. Responsibilities include triaging clinical calls, updating care plans, monitoring changes in condition, and coordinating timely assessments and visits. The Nurse Manager also leads quality assurance initiatives, supports recruitment and retention, and ensures full compliance with all federal, state, and local healthcare regulations. Essential Duties and Responsibilities • Monitor and evaluate clinical staff performance, ensuring accountability for achieving defined goals and adherence to Elite Home Health Care’s standards of excellence., • Provide coaching, mentoring, and training through formal and on-the-job development opportunities, including performance redirection when necessary., • Conduct orientation and annual performance reviews of caregiver and nursing staff in accordance with Federal, State, NYSDOH Title 10 NYCRR Part 766 regulations, accrediting body standards, and Elite Home Health Care policies., • Develop and review Personal Care Plans across all contract and payor sources, ensuring caregivers follow authorized care plans and documentation protocols., • Anticipate and respond to staffing needs, supporting recruitment, hiring, and retention of home care caregiver/nursing staff to maintain service continuity., • Monitor and operationalize change in condition protocols, including timely follow-up, documentation, and reporting per NYSDOH incident management guidelines., • Manage triage calls and post-hospitalization follow-ups, ensuring prompt incident reporting to internal leadership and external stakeholders as required., • Develop emergency staffing plans in response to weather events or other service disruptions, maintaining compliance with emergency preparedness standards., • Participate in Quality Improvement Programs (QAPI) by investigating incidents, developing corrective actions, and overseeing nursing staff follow-up. Ensure timely reporting to local, state, federal, and contract entities., • Collaborate on care planning with the Director of Nursing, physicians, caregivers, and interdisciplinary team members, ensuring plans reflect patient needs and regulatory requirements., • Schedule and oversee initial and recertification nursing visits, ensuring timely completion and documentation in accordance with Medicaid and managed care contracts., • Deliver new nurse onboarding and process updates, maintaining consistency in clinical practices and regulatory compliance., • Develop and manage organizational orientation programs, ensuring staff are trained on NYSDOH standards, Elite policies, and care protocols., • Monitor caregiver field visit completions and assessments, ensuring compliance with visit frequency, documentation, and evaluation standards. Knowledge, Skills, and Abilities • Exceptional problem-solving and critical thinking skills, with the ability to work independently and manage multiple priorities., • Proven competence in interpreting and applying federal, state, and New York State Department of Health (NYSDOH) regulations, including Title 10 NYCRR Part 766., • Strong verbal and written communication skills to effectively engage with interdisciplinary teams, patients, families, referral sources, and regulatory bodies., • Demonstrated proficiency in electronic medical records (EMR) systems and general computer literacy, including Microsoft Office and clinical documentation platforms., • Graduate of an accredited school of professional nursing with a Diploma, Associate, Baccalaureate, or Master’s Degree in Nursing., • Active and unrestricted Registered Nurse (RN) license in New York State., • Valid driver’s license with reliable transportation and current auto insurance coverage., • Demonstrated compassion, empathy, and understanding in patient care and team leadership., • Minimum three years of satisfactory nursing experience in a home care setting, preferably within a Licensed Home Care Services Agency (LHCSA)., • Prior experience in coordinating care and supervising staff in a home health environment., • Current CPR certification from an accredited provider (e.g., AHA or Red Cross). Physical Requirements • Ability to stand, walk, bend, and climb stairs frequently throughout the day, • Ability to lift, push, or pull up to 25–50 pounds occasionally (e.g., assisting patients, carrying medical equipment or supplies), • Manual dexterity and visual acuity necessary for performing clinical tasks (e.g., wound care, administering injections), • Ability to drive for extended periods and enter/exit a vehicle multiple times daily, • Capacity to work in a variety of home environments, which may include small or cluttered spaces, uneven surfaces, or limited climate controlPay Range: The compensation for this position is $125,000.00-$140,000,00 Annually. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. EHC1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR uBMaRQezH3

Job DescriptionJoin our Team of Employee Owners!Why work for a company when you can own it?Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: Service SupervisorDepartment: Rochester ServiceLocation: Rochester, New YorkReports To: Assistant Service ManagerJob Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The Service Supervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime.Our most successful Service Supervisors: • Possesses superior communication, analytical, and organizational skills, • Exhibit goal-oriented behaviors and time management principles, • Exude a customer-focused attitude, • Apply extensive attention to detail to all tasks, • Toggle between projects and responsibilities with ease, • Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted, • Proficient with mobile devices and computers; advanced proficiency with Excel preferred, • Must maintain an active, REAL ID compliant driver’s license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities., • Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payrollScope of Responsibility:, • Supervision and scheduling of multiple service technicians., • Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives., • Preparation of inspection & repair reports and assist with repair estimates & quotations., • Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services., • Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability., • Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner., • Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites., • Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service., • Accuracy and timeliness of technician timesheets and expense reports., • Assist with the improvement of and compliance with quality procedures and typical practices., • Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required., • Reasonable travel as required.Cummins-Wagner Gives Back to Employees:, • Employee Stock Ownership Program, • Bonus Program, • Tuition and Certification Fee Assistance, • 401k Match, • Flexible Spending Account, • Comprehensive Health Insurance, • Life Insurance

Job DescriptionDescription: Technical Team Lead Department: Enterprise Systems Group Billable Hours Goal: 60% of worked hours Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: As the Technical Lead of the Enterprise Systems Group, you will lead the technical team to help ensure they are following processes to deliver all technical functions to agreed scope and specifications as well as provide ongoing client support. Streamline and provide onboarding activities by shadowing, training, ensuring training teams are completing training and other activities. Making decisions aimed at improving efficiency while at the same time ensuring no disruption of on-time delivery to customers. Directly working with the consulting leads to provide quality solution design. REPORTS TO: Manager, Enterprise Systems Group DIRECT REPORTS: Systems and Software Engineers ESSENTIAL FUNCTIONS: • Utilize Software Engineering knowledge providing customized solutions to Epicor and external utilities, • Develop and test solutions with attention to detail and accuracy, • Document all modifications to client software according to company policy, • Manage assigned queue, to ensure the team is meeting deadlines and other milestones, • Provide classroom training to end users on Epicor technical tools, • Mentor Technical Team Members as required, • Assist in the hiring process of Technical Team Members, • Assist with onboarding/training of new Technical Team Members, • Actively contribute to development team process improvement, policies and procedures, • Provide direction and escalation for ticket / task issues, and customer satisfaction follow up, • Present ComTec in a positive light both internally and externally (i.e., be a champion for the company), • Assist with performance and development of Technical Team Members, • Develop and monitor yearly training plans for direct reports, • Troubleshoot, identify and evaluate alternative solutions to a problem, • Maintain daily timesheet and expense report entries and submit them accurately and timely, • Lead weekly team meetings., • Attend Epicor Escalation Meetings, • Other duties as required Requirements: TECHNICAL SKILLS: C# / VB.NET (intermediate/Advanced) Knowledge of Microsoft SQL Server and/or Progress Databases (Intermediate) Crystal Reports development (Basic) Microsoft SSRS Reporting (Basic) SOFT SKILLS & ABILITIES: Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document Strong written and verbal communication skills Pleasant and professional demeanor in all client and internal communications Intellectually resourceful with sound judgment and effective decision-making abilities Independent worker and able to work effectively on daily tasks without direct supervision Strong organization skills and ability to operate efficiently throughout daily tasks In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate too; accepts escalated issues; and mentors when appropriate Demonstrate empathy and professionalism with users at all times Work well with clients at all levels Operate with client satisfaction in mind Energy, enthusiasm and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: Related bachelor’s degree or equivalent work experience 4+ years of Microsoft .NET programming experience Epicor application experience a plus WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver’s license in your state of residence and reliable personal vehicle Compensation details: 115000-130000 Yearly Salary PIfcbcd58a4448-25405-39516184

Job DescriptionDescription: Located in Rochester, NY and founded in 1916, G&H | GS Optics specializes in the custom design and manufacture of precision polymer optics for use in the biomedical, healthcare diagnostics, machine vision and analytical instrument markets, as well as military and civilian night-vision and visible-range sighting applications. In addition to the highly automated injection molding process, it has well established in-house capabilities to provide custom designed diamond turned and injection molded prototypes, thin film anti reflective and reflective coatings and integrated optical assembly solutions. Job Summary: G&H GS Optics is recruiting for a Process Technician for A shift. The Process Technician is responsible for setting up molds in injection molding machines (ranging from 20-220 tons), loading approved processes, submitting parts to inspection, and providing ongoing production support for high-precision components. The technician will work closely with various departments to ensure the optimal levels of safety, quality, productivity, and delivery while ensuring customer satisfaction. Training will be provided for candidates who demonstrate mechanical aptitude, attention to detail, and a strong willingness to learn. Key Responsibilities: • Mold Setup: Install molds in injection molding machines according to production requirements., • Process Development: Collaborate with the quality department to develop stable processes and troubleshoot any production issues., • Documentation: Assist in developing work instructions for new jobs and modify procedures for existing jobs., • Process Adherence: Follow process control plans for the manufacturing line to ensure consistency and product quality., • Machine Setup and Optimization: Perform machine setups and process optimization alongside mold operators., • Troubleshooting & Problem Solving: Provide hands-on support in troubleshooting, problem-solving, and corrective action throughout the injection molding process., • Work Area Maintenance: Maintain a clean work area to avoid product contamination., • Communication: Proactively communicate changes and interact with mold operators, quality control staff, and other departments to ensure the smooth operation of molding processes., • Mechanical aptitude and understanding of molding technology and resins, • Proficiency in metrology tools, such as calipers, micrometers, and dial indicators, • Basic knowledge of Microsoft Office (Word, Excel), ERP systems, and email, • Experience in plastic injection molding is required., • Prior manufacturing or production experience is a plus., • Understanding of quality standards for a clean workspace., • Strong interpersonal and communication skills and ability to work as part of a team., • Experience with customer satisfaction requirements and a focus on quality., • Strong mechanical aptitude and attention to detail., • Ability to troubleshoot and optimize processes., • Strong problem-solving abilities and a proactive approach to challenges. Notes: This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this job description does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager. The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunity or practices on the grounds of gender, race, religion or belief, age, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by national laws under which the Company operates. In the instance that the position will involve having access to items and technical data that may be controlled under U.S. export laws and regulations ("U.S. Export Control Laws"), including but not limited to the Export Administration Regulations ("EAR") and the International Traffic in Arms Regulations ("ITAR"). To comply with the U.S. Export Control Laws, and in conjunction with the review of candidates for those positions within G&H that may present access to export-controlled technical data, G&H must assess whether candidates are "U.S. persons" as defined under the EAR (15 C.F.R. Part 772) and the ITAR (22 C.F.R. § 120.15). Certain questions asked during the application process are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this position.

Job DescriptionDescription: $5K SIGN-ON BONUS Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Program Manager is responsible for the overall functioning of the designated program including planning, development, and implementation of coordinated, comprehensive recovery-based services that improve the quality of life for individuals served. This includes ensuring adherence to licensing and accreditation standards, managing the program within budgetary goals, supervising staff, implementing evidence-based programming, and fostering a supportive work environment aligned with East House values. Responsibilities • Oversees daily operations of the designated program., • Ensures adherence to state certification regulations and agency policies., • Supervises assigned staff and provides regular performance feedback and evaluations., • Facilitates case reviews to ensure service quality and client progress., • Utilizes program data for service evaluation and improvements., • Coordinates service planning, implementation, and evaluation., • Participates in strategic planning and agency leadership initiatives., • Collaborates with internal and external stakeholders to enhance service coordination., • Monitors and ensures accurate and timely documentation., • Oversees client admissions, discharges, and occupancy goals., • Promotes and ensures a safe, hazard-free physical environment., • Manages unit budget, resource allocation, and purchasing as assigned., • Leads recruitment, orientation, and development of program staff., • Participates in crisis response and resolution., • Ensures compliance with policies, federal and state regulations. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Minimum Qualifications Associate degree with 5 years of paid human services experience, or Bachelor’s degree with 3 years of paid human services experience; OR Equivalent experience in lieu of education may be considered. Licenses/Certifications Advanced CASAC (OASAS programs). Qualified Mental Health Professional. Licensed Masters in Social Work (LMSW). Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities Effective oral and written communication skills. Ability to manage crises and work in a fast-paced, team-oriented environment. Knowledge of Monroe County Behavioral Health service system preferred. Ability to work independently and cooperatively in a culturally diverse environment. Intermediate computer literacy and proficiency in Microsoft Word and electronic documentation. Ability to effectively manage time and prioritize tasks. Must have Supervisory Experience* COMPETENCIES Alignment with East House Values Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability Takes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. Promotes an environment where everyone feels respected and included. Operational Efficiency, Feedback, Continuous Improvement Manages day-to-day operations efficiently. Focus on process improvements and optimization. Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration Develops and maintains positive relationships based on trust, respect, and mutual support. Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing.

Job Description Thruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equipment manufacturers in 40 states and 28 countries. We help customers increase efficiency, drive growth, and rapidly respond to unique business challenges and opportunities. Thruway utilizes custom technology applications and vast industry specific knowledge to develop unique and flexible product management solutions. Headquartered in North Tonawanda, NY, Thruway has six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY: Assist in compliance with Thruways Quality Management System (QMS) which is certified to ISO-9001 (as revised), and AS-9120 (as revised). Continually improve quality performance, customer satisfaction and technical alignment of products to customers specs, prints, standards, fit/form/function. This individual has responsibility and authority to carry out assigned tasks ESSENTIAL TASKS: • Conduct timely and accurate inspections of incoming items requiring quality inspection., • Evaluate and review customer drawings and specifications against supply chain provided products to ensure products meet or exceed all requirements., • Facilitate approval of alternate products as needed with Customer and Thruway teams., • Perform final pack audits as required., • Prepare and submit accurate quality documentation (e.g., MTRs, CoCs, FAIs, ISIRs, PPAPs) to meet customer requirements., • Maintain and coordinate calibration of measuring and testing equipment, ensuring all resources are properly documented., • Maintain the branch calibration log., • Assist the CQM and GM in training and ensuring branch personnel follow the Thruway quality manual (QM), procedures (PR), and work instructions (WI). Elevate non-compliance to the General Manager and Corporate Quality Manager., • Notify the CQM of any ideas for improvement, with suggestions and reasoning., • Prepare for and undergo audits: Customer and/or Certification as needed, • Perform and document monthly 6S Audits. Distribute audit report to the the General Manager and Corporate Quality Manager., • Help coordinate the completion action items required to rectify any 6S audit findings., • Enforce safety measures and implement safety training as required., • Identify potential safety hazards and implement proactive measures to prevent incidents and accidents., • Support the development and reinforcement of a strong safety culture where every team member is empowered and accountable for maintaining a safe work environment., • Act as point person between customer and Thruway ‘s supply chain on all branch quality issues., • Escalate major quality issues to the General Manager and Corporate Quality Manager., • Issue, respond, complete and close CAPA’s as required, without un-due delay., • Review Branch Parts-Per-Million (PPM) returns to ensure proper reason codes were utilized., • Documented Experience (2+ years) in a direct quality role preferred, • Experience in manufacturing environments and Electro/Mechanical hardware preferred, • OSHA10 preferred, • Proficiency in MS Office Suite and ERP systems, • Safely operate forklift and pallet jacks, • Problem-solving, time-management, organizational and analytical ability., • Accuracy and meticulous attention to detail., • Assist in implementing quality initiatives., • Demonstrated integrity and ethical standards., • Self-motivated TRAVEL: The majority of the time will be spent onsite at the Thruway distribution facility. Occasional travel to other Thruway facilities (NY, PA, GA) or customer locations may be required. Job Type: Full-time Schedule: Monday-Friday Day shift Location: Rochester, NY Thruway Fasteners, Inc. offers a comprehensive benefit program for eligible employees including; medical, dental, vision, life insurance, disability plans, accident protection, critical illness, legal shield/ID shield plans, Paid Time Off, Paid Holidays, and 401k retirement plan with employer match. Thruway Fasteners, Inc. is an Equal Opportunity Employer committed to engaging a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. The chosen candidate must successfully pass pre-employment background check and drug screen.

Job Description Title Operator Inspector 1 Department Coating Reports to Coating Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Job Summary: The Coating Operator/Inspector is responsible for inspecting and verifying the quality of optical coatings applied to precision optical components. This role ensures that all coated optics meet strict performance, durability and visual standards in accordance with customer specifications and internal quality protocols. This job requires excellent visual acuity and manual dexterity. The ability to follow detailed work instructions and the ability to pay attention to details are key to success for this position. This is an entry-level position that will include a multitude of different trainings to ensure the employee understands the nature of the work and the responsibilities that follow. Training will be on the job and will include a detailed understanding of the optical handling and cleaning processes including sonic cleaning, spectral measurement techniques and coating processes. You will: • Inspect coated optical components for defects such as pinholes, scratches, delamination or non-uniformity using microscopes and other optical metrology tools., • Measure coating thickness, reflectance, and transmittance using optical measurement instruments., • Verify compliance with coating specifications, including environmental durability., • Document inspection results and maintain accurate quality records., • Collaborate with coating technicians, engineering and coating management to identify root causes of coating defects and recommend corrective actions., • Ensure adherence to clean environment protocols and contamination control protocols., • Support continuous improvement initiatives in coating processes and inspection techniques. You have: • High School Diploma/GED Required; Associate degree or technical certification in optics, materials science or a related field a plus!, • Ability to read, analyze and interpret complex documents and communicate effectively to team members and management. You are: • Results-Oriented: Motivated, hard-working and ready to level-up., • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge., • Process Oriented: Well organized, demonstrating attention to detail., • Analytical: Possess a “If there’s a problem, I’ll find a solution” attitude., • Accountable: Demanding the highest quality from yourself and team members., • Detail-Oriented: Have excellent time management and organizational skills., • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude., • A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: “U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.” Environment & Physical Demands: • While performing the duties of this job, the employee is regularly required to stand: use hands to fingers, handle or feel: and reach with hands and arms. The employee frequently is required to stand, walk, stoop, kneel, crouch: and talk and hear., • The job may involve prolonged periods of sitting/standing., • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. May involve prolonged periods of magnified inspection (eye strain), • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp., • The employee is frequently required to use the computer., • May involve the use of oils and solvents., • Subject to some soilage and irritation from cleaning solutions. (Lab Coats provided), • Generally works in a clean environment and works to maintain the environment as such., • Safety Glasses are required, and may require area specific safety training, • This position works in a manufacturing environment. The noise level in the work environment is usually loud., • The employee is regularly exposed to moving mechanical parts and fumes or airborne paper particles. May work at different workstations as production needs require, or shifts from one station to another, during the production process. You Will Enjoy: • Growth: The opportunity to learn and advance your career., • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match., • Wellness: Health, dental, vision & life insurance., • Balance: 11 paid holidays, generous paid vacation and sick time, • Culture: an energetic, caring, fun, value-driven team. Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. A Shift: Monday - Friday, 6am - 2:30pm

Job Description POSITION OVERVIEW: The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members. SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES: PROFITABILITY • Follows all cash control and security procedures (e.g. safe counting, cash drawers), • Maintains inventory by performing Daily and Weekly inventory inspections, • Sets an example for Team Members by working hard to implement shift plan and drive operational results, • Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines, • Motivates Team Members during shift on each of the workstations, • Reviews restaurant results to identify successes and areas for improvement, • Ensures that restaurant upholds operational and brand standards, • *Performs duties of the Team Member when necessary QUALIFICATIONS AND SKILLS: • Must be at least eighteen (18) years of age, • High School Diploma or GED required, 2 years of college preferred, • 1-2 years of previous quick service restaurant experience, • Demonstrated understanding of guest service principles, • Available to work evenings, weekends and holidays, • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant BENEFITS: • Weekly pay, • Meal discounts*, • Flexible schedules, • Leadership development programs, • Advancement Opportunities, • Paid time off*, • Medical, dental, vision & 401(k)* $17.50 - $19.00 an hour Actual pay varies based on experience, training, and location. Rates may differ due to state or local minimum wage requirements. Hourly Team Members are eligible for overtime according to applicable laws and RBI policies. RBI and its subsidiaries use automated tools, including Artificial Intelligence, to enhance candidate experience, help review applications and support the hiring process. These tools support, but do not replace human decision-making. About TIM HORTONS Tim Hortons is one of North America's largest restaurant chains operating in the quick service segment. Founded as a single location in Canada in 1964, Tim Hortons appeals to a broad range of guest tastes, with a menu that includes premium coffee, hot and cold specialty drinks (including lattes, cappuccinos and espresso shots), specialty teas and fruit smoothies, fresh baked goods, grilled Panini and classic sandwiches, wraps, soups, prepared foods and other food products. Tim Hortons has more than 5,400 system wide restaurants located in Canada, the United States and around the world. To learn more about the TIM HORTONS brand, please visit the TIM HORTONS brand website at or follow us on Facebook, Twitter and Instagram. About Restaurant Brands International (RBI) Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. Our organization participates in E-Verify. Click here to learn about E-Verify.

Job Description Job Summary: Conduct Quality Assurance audits and routine checks, tests, gauging and instrument inspections of materials, work in process and finished product. Assure company and product standards are maintained and product integrity is preserved. Consult with Quality Manager to resolve quality, production and efficiency problems. Function as an information source to various company departments when special and critical quality issues occur. Coordinate the flow of jobs through the Inspection Department to insure that we meet the scheduled customer ship date, Essential Duties and Responsibilities: • Determines overall product quality by conducting and evaluating various visual and product tests for obvious defects., • Routinely completes and interprets inspection paperwork and blueprints including GD&T., • Inspects incoming jobs from sub-contractors for quality and product integrity., • Performs in-process, first piece inspection and first article using various measuring equipment., • Notifies Quality Manager when inspection data exceeds acceptable limits or when major incidents of poor quality are detected., • Ensures that all measuring equipment is calibrated within acceptable tolerances and time frame., • May cover for quality assurance personnel., • Performs product/process analysis for cost reduction, quality improvement, and improved efficiency., • When requested, may work on special projects and various related assignments., • Performs other related to work duties and assignments as required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use hands to finger, handle or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision and color vision. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. The noise level in the work environment may range from low, moderate to loud. Education, Skills and Experience: • Associates degree or equivalent in education and experience., • Minimum two years experience in quality control., • Experience with operating or programming a Sheffield or Zeiss CMM preferred., • Strong attention to detail, • Strong math skills, • Good oral and written communication skills., • Strong organization skills., • Must be familiar with computers and computer software., • Work independently with minimal supervision This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other responsible duties as requested by his/her supervisor. Syntec Optics is an Equal Opportunity/Affirmative Action Employer. Applicants are free to apply without regard to race, color, religion, sex/gender, gender identity, sexual orientation, marital status, pregnancy, genetic information, citizenship status, national origin, age, disability or veteran status or any other Federal or State legally protected classes. Read our EOE Policy Statement.

Job Description Title Quality Inspector Department Quality Reports to Quality Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join to RPO team! Job Summary: The Quality Inspector position will support inspection of precision optical assemblies and components in a cleanroom environment. The employee will regularly interface with Department Supervisors, Manufacturing Engineers, Quality Engineering, and Shipping to ensure on-time shipment of product and efficient identification and escalation of defects. You Will: • Perform In-Process and Final Inspection of optical and opto-electronic assembly components, products and processes., • Conduct visual inspections to verify compliance with engineering drawings, specifications, and quality standards., • Document inspection results accurately through data collection, logging, and reporting., • Communicate non-conforming or borderline conditions to appropriate personnel for resolution., • Review material certifications and test reports for completeness, accuracy, and compliance with purchasing and design requirements., • Collaborate with cross-functional teams to support quality assurance and continuous improvement initiatives., • Carry out additional quality-related tasks and responsibilities as assigned. You Have: • High School Diploma/GED. AAS or AS preferred., • Minimum of 2 years in a quality position or related field., • Experience with optical inspection and handling strongly preferred., • Extremely detail-orientated with the ability to notice small errors, including in data review., • Ability to read, analyze and interpret blueprints., • Comfortability using a computer and Microsoft office products., • Excellent time-manage skills., • The right candidate will be highly motivated and have the ability to take initiative with little supervision., • Results-Oriented: Motivated, hard-working and ready to level-up;, • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge;, • Process Oriented: Well organized, demonstrating attention to detail;, • Analytical: Possess a “If there’s a problem, I’ll find a solution” attitude;, • Accountable: Demanding the highest quality from yourself and team members;, • Detail-Oriented: Have excellent time management and organizational skills;, • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude;, • A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: “U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.” Environment & Physical Demands: • While performing the duties of this job, the employee is regularly required to stand: use hands to fingers, handle or feel: and reach with hands and arms. The employee frequently is required to stand, walk, stoop, kneel, crouch: and talk and hear., • The job may involve prolong periods of sitting/standing., • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. May involve prolonged periods of magnified inspection (eye strain), • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp., • The employee is frequently required to use the computer., • May involve the use of oils and solvents., • Subject to some soilage and irritation from cleaning solutions. (Lab Coats provided), • Generally works in a clean environment and works to maintain the environment as such., • Safety Glasses are required and May require area specific safety training, • This position works in a manufacturing environment. The noise level in the work environment is usually loud., • The employee is regularly exposed to moving mechanical parts and fumes or airborne paper particles. May work at different workstations as production needs require, or shifts from one station to another, during the production process. You Will Enjoy: • Growth: The opportunity to learn and advance your career., • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match., • Wellness: Health, dental, vision & life insurance., • Balance: 11 paid holidays, generous paid vacation and sick -time., • Culture: an energetic, caring, fun, value-driven team. Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire. Shift Schedule: 6am - 2:30pm Monday - Friday

Job DescriptionPEKO Precision Products: We Make Products That Matter PEKO is a full-service, debt-free, privately-owned contract manufacturer with over 50 years embedded in the Rochester, NY community. In collaboration with our valued business partners, we deliver new product development (NPI) strategies for product commercialization and provide solutions in the medical, industrial, defense, and renewable energy industries. Enriching life is a crucial component of what we do daily. The Opportunity: Custodian Your Role: The Custodian provides support with the upkeep of assigned buildings and maintains a clean working environment for all staff. They clean and maintain the interior and exterior of assigned buildings, process trash removal and corrugated scraps, operate cleaning equipment, and perform general labor to support operation requirements as needed. Reports To: Facilities Manager Key Responsibilities Include: • Perform daily facility sanitation procedures by carrying out assigned tasks in a safe and efficient manner., • Thoroughly clean and sanitize restrooms, production floor, breakroom areas, offices and other common areas including tasks such as dusting, sweeping, mopping, scrubbing, and vacuuming., • Wipe down surfaces within office areas as well as windows and other glass surfaces., • Daily disinfecting of major touchpoints such as knobs, handles, vending machines, and timeclocks., • Routine emptying of trash receptacles and ensuring proper disposal of waste and cardboard., • Monitoring and cleaning safety stations throughout the facility including eye wash stations, first aid cabinets, and fire extinguishers., • Maintaining an inventory of cleaning supplies, equipment, toiletries and kitchenette supplies throughout the facility as well as ensuring organization and proper storage of those items., • Performing routine inspections of designated areas to ensure spaces are maintained according to sanitation standards and identify possible opportunities for improvement., • Adhere to company safety policies, cleaning requirements, and address any concerns with management., • Maintaining regular and reliable attendance in accordance with established company policies., • Utilizing reliable transportation to go from one campus location to another as the need arises., • High school diploma or GED equivalent, • Previous cleaning/janitorial experience, • Reliable transportation to travel from one campus location to another as the need arises., • Excellent time management and organizational skills, • 2+ years' experience in industrial cleaning, • Visual acuity, with or without corrective lenses., • Ability to hear speech and/or alarms through noise on the production floor., • Standing, reaching with hands and arms, and using hands and fingers to manipulate instrument or equipment controls, objects and tools., • Physical stamina and mobility including the ability to lift, bend, stoop and kneel., • Movement from one work location to another., • Standing often for extended periods of time. PEKO Perks: • Competitive Compensation, • Tuition Reimbursement (IRS Allowable pre-tax Max), • 401K, Medical, Dental, Vision, • Flexible Spending & Health Savings Accounts, • Life, Short and Long-Term Disability Other: • This position may require you to follow other job-related instructions and to perform other job-related duties as requested or assigned, subject to all applicable state and federal laws. Duties, responsibilities, and activities may change at any time with or without notice., • For more available opportunities at PEKO, please visit our website: Jobs & Career Opportunities | Rochester NY | PEKO Precision Products A reasonable estimate of the compensation range for this position is $17.00 - $21.00 per hour. The wage range for this role considers a wide range of factors when making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational requirements. PEKO Precision Products, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. Powered by JazzHR L1rBBTl8yK

Job Description About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 130 years of innovation, Arnold serves a wide range of industries, including aerospace, defense, medical, energy, and automotive. Arnold partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Position Summary Arnold Magnetic Technologies is seeking a Service Desk Manager to lead and continuously improve our global end-user support operations. Reporting directly to the CIO, this role manages internal desktop support technicians, oversees outsourced support resources, and ensures consistent, high-quality IT support across the global organization. This role focuses on standardizing service desk operations, procedures, and service levels, aligning support delivery to ITIL best practices, and improving the overall end-user experience. The Service Desk Manager will partner closely with IT leadership to implement an outsourced Tier 1 support model, establish SLAs and KPIs, and operationalize performance management across internal and external support teams. This is a hands-on leadership role combining people management, operational execution, and direct end-user support responsibilities. The role is based in Rochester, NY, and because there is no dedicated on-site support technician at this location, the Service Desk Manager will personally provide local end-user support while managing the broader service desk function. Scope and responsibilities may expand as global service desk operations mature, additional regions are onboarded, and support capabilities evolve. Key Responsibilities Service Desk Leadership & Operations • Lead the day-to-day operations of the IT Service Desk, ensuring timely, professional, and effective end-user support., • Manage and mentor internal desktop support technicians, including workload management, performance reviews, coaching, and professional development., • Serve as the primary escalation point for complex, high-impact, or sensitive end-user issues., • Own all hands-on end-user support needs at the Rochester, NY location, personally providing on-site support when required and assigning issues that can be resolved remotely to the appropriate team member.Outsourced Tier 1 Support, • Partner with the CIO and IT leadership to implement and operationalize an outsourced Tier 1 support model, including onboarding, escalation workflows, knowledge transfer, and ongoing operational integration., • Serve as the primary operational point of contact for outsourced Tier 1 support providers., • Monitor outsourced Tier 1 performance against established SLAs and KPIs, escalating issues and driving corrective actions as needed., • Ensure effective coordination and escalation between outsourced Tier 1 resources and internal desktop support technicians.Global Standardization & Service Quality, • Standardize global service desk operations and service levels by identifying regional gaps and driving adoption of established procedures and tools., • Ensure consistent intake, escalation, resolution, and communication practices across all supported locations., • Partner with regional stakeholders to reinforce adherence to service desk standards and continuously improve the end-user experience.ITIL Alignment & Process Improvement, • Apply ITIL-aligned practices within Service Desk operations, including Incident Management, Request Fulfillment, Problem Management, and Knowledge Management., • Define, document, and continuously improve service desk workflows, procedures, and escalation paths., • Identify recurring issues and trends, drive root-cause analysis, and coordinate corrective actions with other IT groups.SLAs, KPIs & Performance Management, • Partner with the CIO and IT leadership to define service desk SLAs, then execute, monitor, and continuously improve performance against those SLAs across internal and outsourced support resources., • Partner with the CIO and IT leadership to establish service desk KPIs, then execute, maintain, and refine reporting and performance management aligned to those expectations., • Track and report on metrics such as SLA attainment, first-contact resolution, mean time to resolution, backlog aging, and end-user satisfaction., • Use performance data to drive accountability, coaching, and continuous service improvement.AI & Automation Enablement, • Leverage AI-enabled tools and automation to improve service desk efficiency and user experience (e.g., knowledge article creation, ticket triage/routing, self-service support, and trend analysis), aligned to IT leadership standards and security requirements., • Promote a culture of responsible AI usage within the service desk, ensuring technicians regularly leverage approved AI tools to support troubleshooting, root-cause analysis, and documentation., • Partner with business stakeholders and IT leadership to surface, document, and evaluate AI or automation-related ideas and opportunities that emerge through end-user support interactions, serving as an intake point for potential business improvements. Documentation & Knowledge Management, • Improve and maintain service desk documentation, including standard operating procedures, escalation guides, and a searchable knowledge base to support consistent global operations and increased first-contact resolution., • Ensure documentation remains accurate, accessible, and aligned to evolving tools, processes, and support models., • Promote knowledge reuse across internal and outsourced support teams.Stakeholder Communication & Collaboration, • Act as the primary point of contact for service desk performance, trends, and end-user experience., • Partner with business stakeholders to understand support needs, identify recurring pain points, and prioritize service improvements., • Communicate clearly with IT leadership and business stakeholders regarding service issues, improvements, and operational metrics., • Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience., • Proven experience managing an IT Service Desk or end-user support function in a multi-site or global environment., • Experience managing or working with outsourced or third-party IT support providers., • Strong hands-on technical background supporting end-user devices, operating systems, and common enterprise applications., • Experience applying ITIL-aligned service desk processes., • Strong leadership, coaching, and performance management skills., • Excellent communication and stakeholder management abilities., • U.S. Citizenship required due to access to export-controlled technology and data under ITAR, EAR, and FCI/CUI regulations.Preferred, • ITIL Foundation or higher certification., • Experience supporting manufacturing or industrial environments., • Familiarity with ITSM platforms such as ServiceNow, Freshservice, or Jira Service Management., • Experience building or maintaining service desk KPI dashboards and operational reporting., • Full-time, Monday–Friday., • Office-based role in Rochester, NY, with regular hands-on end-user support activities., • After-hours support may be necessary to address critical escalations impacting global operations across time zones., • Occasional travel may be required to support other sites or service desk initiatives., • May occasionally require entering manufacturing areas where PPE, including safety shoes and eye protection, must be worn., • The employee may occasionally be required to lift and/or move up to 50 pounds., • May occasionally require the use of ladders or lifts; all use must follow established safety procedures and be completed only after required training, authorization, and use of appropriate PPE. #CORP Arnold Magnetic Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Description HVAC Service & Maintenance Manager Location: Rochester, NY Compensation: $100K base + $25K–$50K performance bonus potential (up to $150K OTE) Reports to: General Manager Type: Full-time | High-Ownership Role | Mission-Critical Leadership Sector: Commercial HVAC Services About the Company This is a high-growth, private-equity-backed HVAC and plumbing services firm on a rapid trajectory — scaling from $3.2M to $11.2M revenue in just one year, with a $15M+ forecast for next year. Following a greenfield start, the company has successfully integrated five acquisitions (three HVAC, one plumbing, and one pending) into a unified operation. The culture is team-first, gritty, and built on trust, performance, and real opportunity. The Opportunity This is not just a middle manager role. You'll lead a department that accounts for 80% of company revenue and directly impact operational success, employee retention, and customer satisfaction. You'll be empowered to build a team, enforce standards, and create a culture of both excellence and care. Think: “Company First Sergeant” meets small business GM-in-training. If you've led soldiers or NCOs, balanced mission and morale, and want to apply that leadership in a fast-scaling business — this is your shot. What You'll Do Team Leadership & People Management * Lead a team of 11 HVAC service techs (growing to 15+ by EOY 2026) * Supervise one field supervisor as your right-hand lead tech * Foster a team culture that blends accountability with care and camaraderie * Act as a coach, leader, and escalation point for both operational and personal issues * Manage performance, development, and hiring for your department Operations & Service Excellence * Own the P&L for your department and meet monthly revenue targets * Schedule and coordinate all HVAC service and maintenance work * Manage response times, technician productivity, and service KPIs * Step in as the face of the company for escalated customer issues * Lead with a field-first mindset — expect to be on call and hands-on when needed Culture & Growth * Be a unifying force across newly integrated legacy businesses * Help set the tone as the business scales from startup to regional leader * Work closely with the General Manager and senior leadership on process improvement, strategic growth, and customer satisfaction initiatives You'd Be a Great Fit If You Have: * 5–15 years of leadership experience, ideally in high-responsibility roles (military, trades, ops, logistics, etc.) * A reputation for both tough love and trust — you hold people accountable and make them better * Experience managing frontline teams (8–20 people) in dynamic environments * Comfort owning financial performance (P&L exposure is a plus) * Strong interpersonal skills: you know your team's names, their kids' names — and you still hit your numbers * A bias for action and the humility to learn an unfamiliar industry quickly Nice to Have: * Trades background or familiarity with HVAC/plumbing (not required) * Experience leading NCOs, platoons, maintenance teams, or blue-collar crews * Rochester roots or willingness to relocate to the area (relocation support available) * Comfortable working 7:30–5, with after-hours support as needed Why Join Us * Own one of the most impactful departments in a high-growth business * Work with a veteran-friendly GM who values leadership over technical expertise * Step into a leadership culture that feels like a post-military team — high care, high standards * Get hands-on exposure to business leadership, operations, and strategy * Clear upward mobility: prove yourself here, and more opportunity will follow Interview Process * Round 1: Video or in-person interview with GM * Round 2: Panel interview (GM + senior leaders) * Final Round: On-site visit at Rochester facility MilSpec Talent is a boutique headhunting firm that helps our clients get connected with top talent in the industry. We work with mid-career, industry-experienced Veterans with 3-15 years of proven success in the private sector. For our contingency recruitment partners, we provide this value with minimal risk.

Job Description Classification: Exempt for Base of 22/hr plus Commission routes, Non-Exempt for hourly routes. We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager. Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Essential Functions: • Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix., • Actively participate in promotions and contests, training and audits., • Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis., • Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision., • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections., • Handle and process customer payments. Keep route paperwork current., • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products., • Monitor and report competitive activity. Keep service agreements current and renewed., • Return from route and off load soiled textiles in the receiving area of facility., • Accurately prepare route paperwork and follow check-in procedures., • Follow written and verbal instructions and perform other tasks as directed by supervision. Additional Functions: • Have and maintain a valid drivers license, CDL when applicable., • Have and maintain a driving record free of chargeable accidents, speeding or safety violations., • Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving., • Demonstrate excellent skills in customer service and route sales., • Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player., • Recognize colors, sizes and types of product and count, add and subtract accurately. Education: • High School graduation or similar experience. Travel Requirements: • Daily, by delivery vehicle within a route. Typical Environmental Conditions: • Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot., • Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: • Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco is an Affirmative Action/Equal Employment Opportunity Employer. Revised: 04/29/22