Process improvement manager jobs in New York, NYCreate job alerts

The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service:   - Lead and motivate the sales team to meet or exceed sales goals.   - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns.   - Assist customers with product selections, providing detailed information on jewelry features, quality, and value.   - Develop strategies to improve customer retention and brand loyalty. 2. Team Management:   - Hire, train, and manage sales associates and other store staff.   - Schedule and assign duties to staff, ensuring adequate coverage during peak hours.   - Conduct regular performance evaluations, provide feedback, and foster a positive work environment.   - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management:   - Oversee inventory control, ensuring products are accurately stocked and tracked.   - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers.   - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising:   - Create attractive product displays that align with brand image and attract customers.   - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management:   - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability.   - Prepare daily, weekly, and monthly sales reports for upper management.   - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security:   - Ensure compliance with all store policies, health and safety regulations, and legal requirements.   - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems.   - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion:   - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers.   - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.

1. Staff Management: Oversee hiring, training, and scheduling of nail technicians and support staff. Conduct performance evaluations and provide ongoing support. 2. Customer Service: Handle customer inquiries and complaints, ensuring a high level of service is maintained. Build relationships with clients and encourage repeat business. 3. Financial Management: Assist in budgeting, managing expenses, processing payroll, and keeping track of daily revenue. Handle invoicing and payment processing. 4. Inventory Control: Manage inventory levels for nail products and supplies, placing orders when necessary. Ensure that the salon is stocked and organized. 5. Marketing and Promotions: Develop and implement marketing strategies to attract new clients and retain existing ones. Manage social media and online presence to promote salon services. 6. Compliance and Sanitation: Ensure the salon complies with health and safety regulations. Oversee the cleanliness and sanitation of the salon and equipment. 7. Appointment Management: Handle booking systems, manage appointments, and ensure efficient scheduling to minimize wait times for clients. 8. Reporting: Generate and analyze reports on sales, customer satisfaction, and staff performance to identify areas for improvement. 9. Collaboration: Work closely with the owner or manager to align on business goals, policies, and operations. 10. Customer Experience Enhancements: Continuously seek ways to improve the overall customer experience, from service quality to salon ambiance.

We are looking for a proactive and detail-oriented Stock Manager to oversee inventory operations at our retail location in New York City. In this role, you will ensure that stock levels are accurately maintained, inventory is properly organized, and products are readily available for our customers. You’ll play a key role in supporting our sales team and ensuring smooth store operations. Key Responsibilities: Manage day-to-day inventory operations, including receiving, stocking, and organizing products on the sales floor and in the backroom. Ensure inventory accuracy by conducting regular stock audits and reconciling physical counts with system records. Coordinate with the store team to replenish products and maintain stock organization across all store areas. Oversee stock rotation and ensure that items are appropriately stored to minimize damage and ensure accessibility. Work closely with the sales team to track product availability and identify stock needs based on sales trends. Support the management team in forecasting inventory needs for upcoming promotions, seasonal changes, or special events. Maintain a clean, organized, and efficient stockroom environment to support smooth store operations. Assist in the implementation of inventory control processes and best practices to improve efficiency. Qualifications: Previous experience in stock management, retail inventory, or a similar role within a retail environment. Strong organizational skills and a keen eye for detail. Ability to work efficiently in a fast-paced retail setting. Experience using inventory management systems or point-of-sale (POS) software. Excellent communication and teamwork skills. Physical ability to lift and move merchandise as needed. Prior experience in retail or brick-and-mortar operations is preferred.

Description: Sr project manager - Contingent Workforce — focused on process improvement, project management and operations Key Responsibilities Support the RFI and RFP for selection of the Contingent workforce management tool Collaborate with cross-functional teams to update and create standard operating procedures (SOP) and prepare updates to ERP playbook to address gaps or reflect process improvements and changes Facilitates cross functional meetings, tracks decisions, ensures effective communication and implementation by downstream functions to drive desired outcomes. Develops and coordinates key presentations, ensuring coherence and effective communication. Support contract administration, invoicing and reconciliation activities. Helps manage strategic, financial, and operational planning material for presentation to senior leadership, as necessary. Manages business-specific financial activities for teams and maintains critical day-to-day operational connectivity of financial tasks for teams. Demonstrates strong collaborative skills, fostering a culture of commitment and continuous improvement by aligning people, processes, and tools in the support of operationalizing strategy Basic Qualifications 7+ years of experience in the contingent workforce management Established communication, project management, problem solving, and organizational skills, including management of multiple priorities and resources while maintaining attention to detail Proactive, self-motivated, and resourceful — able to cultivate path forward in ambiguous circumstances and know when to ask for support or escalation Affinity for a collaborative, team-oriented environment, and approach; ability to appropriately interact across diverse departments, senior management, and external customers/vendors Comfortable synthesizing information to support leadership presentations and memos Knowledge and skill with Smartsheet, Microsoft Excel, Word, PowerPoint, Teams, Visio, and other collaboration, reporting, and tracking tools To discuss this opportunity further, please contact me at your earliest convenience.

Job Overview: We are seeking driven and enthusiastic commission-based sales representatives to join our expanding team. The role involves selling our credit card processing and POS system solutions to a wide range of businesses. This is a highly rewarding commission-based position offering generous bonuses and ongoing residual income. Compensation: $250.00 per account signed 20% monthly residual on services Key Responsibilities: Actively prospect and generate new business by reaching out to potential clients through cold calling, networking, and other sales methods Present Mtech Distributors' credit card processing and POS system solutions to business owners, showcasing the benefits of our dual pricing models and cost-saving features Work with retail, hospitality, restaurant, and other merchant-heavy industries to tailor solutions to their needs Educate clients on how our services can streamline operations, reduce processing fees, and improve overall payment efficiency Collaborate with Mtech’s backend team to ensure smooth client onboarding and setup of credit card processing and POS systems Keep up with industry trends and new technology in the payment processing and POS sectors to offer informed solutions Achieve or exceed monthly sales targets Qualifications: Experience in sales, particularly in credit card processing, POS systems, or payment technology, is preferred Strong communication and negotiation skills with the ability to build lasting relationships Self-driven with the ability to work independently and manage your own sales pipeline Problem-solving mindset, with a focus on delivering value to clients A good understanding of payment processing, merchant services, and POS systems is a plus Benefits of Working with Mtech Distributors: High earning potential with competitive commission rates and monthly residuals Full support from our team, including technical, operational, and sales resources Opportunity to grow your business and client base with a long-term residual income stream Flexibility to set your own hours and work remotely Access to the latest innovations in credit card processing and POS technology Mtech Distributors offers unmatched support and resources to help our sales representatives thrive. Join us to take your sales career to the next level!

Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available. About the role: The Security Specialists, under the direct supervision of the Shift Supervisor, ensures SIS standards and policies are met in overall field services, operations and functions in assigned area such as: site inspections, emergency response, camera review, client liaison, and special projects as assigned. All duties must be performed in accordance to client policies and procedures and all state and federal regulations. In this role, your responsibilities will be: Provide a safe and professional work environment for client's employees and guests Provide escort, patrol on foot to secure your assigned post Act quickly as a responder to incidents Bring a positive attitude every day -- represent our brand, the client, and yourself in a professional manner As a candidate you must have: High school diploma (or GED) Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications Interpersonal skills and a professional attitude Uniform attire and grooming standards must be maintained while in uniform We offer: $20 per hour Paid Time Off including Sick/Safe Time A dynamic and challenging work environment with opportunity for growth

Ultra Alternative Funding is dedicated to providing innovative financial solutions for businesses seeking funding alternatives. We pride ourselves on our customer-centric approach, ensuring our clients receive the best support and guidance throughout their funding journey. Position Overview: We are seeking a motivated and detail-oriented Call Handler to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support while effectively managing inquiries related to funding options. Your role will be critical in ensuring a smooth and positive experience for our clients. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Provide accurate information regarding funding products and services offered by Ultra Alternative Funding. Assist clients in completing applications and gathering necessary documentation. Address client inquiries, concerns, and requests promptly and courteously. Maintain detailed records of client interactions and follow-up actions in our CRM system. Collaborate with team members to resolve complex client issues and ensure client satisfaction. Continuously learn about our funding solutions to provide clients with the most up-to-date information. Assist in identifying opportunities for process improvements to enhance client experience.