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  • Head Maitre d'
    Head Maitre d'
    hace 2 días
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

    Inscripción fácil
  • Immediate Hire! CSR- Customer Sales Representative
    Immediate Hire! CSR- Customer Sales Representative
    hace 1 mes
    $20–$30 por hora
    Jornada completa
    Secaucus

    Customer Sales and Service Representative Full-Time | In-Person | North Jersey Location: North, NJ and surrounding areas We do not participate in door to door sales IN-PERSON OPPORTUNITIES ONLY Applicants must be able to reliably commute to and around the North Jersey area. Are you a people person who thrives in a fast-paced, relationship-focused environment? Whether you’re seeking your first career opportunity or looking for a change, this is your chance to join a rapidly growing sales and marketing team with real career growth potential. At Vivacity Management, we represent major clients across industries the telecommunications industry. Our sales team works face-to-face with customers to promote client products and services, provide tailored solutions, and close sales—all while gaining hands-on experience in customer service, sales, and brand representation. What You’ll Do: • Interact with customers to promote and sell products, • Use CRM systems to track and manage customer interactions, • Profile accounts, handle objections, and offer effective solutions, • Present the value of services clearly and confidently to potential and current customers, • Build lasting relationships with clients and teammates Who We’re Looking For: • Strong communication and customer service skills, • Coachable and eager to learn new skills, • Reliable and able to work weekends, • Tech-comfortable with basic computer and CRM systems, • Adaptable and solution-oriented, • Organized, self-motivated, and team-focused Why Join Our Team: • Bonus incentives and performance rewards, • Personal and professional development programs, • Community involvement and philanthropy opportunities, • Team events including organized sports leagues and networking outings, • Real growth potential – with paths into leadership and management, • Uncapped Commission, • W2- Weekly Guaranteed Pay, • $600-$2000 Ready to start your career with a company that invests in you? Apply today and discover what’s possible with Vivacity Management.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Immediate Hire! CSR- Customer Sales Representative
    Immediate Hire! CSR- Customer Sales Representative
    hace 2 meses
    $20–$30 por hora
    Jornada completa
    Secaucus

    Customer Sales and Service Representative Full-Time | In-Person | North Jersey Location: North, NJ and surrounding areas We do not participate in door to door sales IN-PERSON OPPORTUNITIES ONLY Applicants must be able to reliably commute to and around the North Jersey area. Are you a people person who thrives in a fast-paced, relationship-focused environment? Whether you’re seeking your first career opportunity or looking for a change, this is your chance to join a rapidly growing sales and marketing team with real career growth potential. At Vivacity Management, we represent major clients across industries the telecommunications industry. Our sales team works face-to-face with customers to promote client products and services, provide tailored solutions, and close sales—all while gaining hands-on experience in customer service, sales, and brand representation. What You’ll Do: • Interact with customers to promote and sell products, • Use CRM systems to track and manage customer interactions, • Profile accounts, handle objections, and offer effective solutions, • Present the value of services clearly and confidently to potential and current customers, • Build lasting relationships with clients and teammates Who We’re Looking For: • Strong communication and customer service skills, • Coachable and eager to learn new skills, • Reliable and able to work weekends, • Tech-comfortable with basic computer and CRM systems, • Adaptable and solution-oriented, • Organized, self-motivated, and team-focused Why Join Our Team: • Bonus incentives and performance rewards, • Personal and professional development programs, • Community involvement and philanthropy opportunities, • Team events including organized sports leagues and networking outings, • Real growth potential – with paths into leadership and management, • Uncapped Commission, • W2- Weekly Guaranteed Pay, • $600-$2000 Ready to start your career with a company that invests in you? Apply today and discover what’s possible with Vivacity Management.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
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