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Quality assurance manager jobs in Maspeth, New YorkCreate job alerts

  • Assistant General Manager
    Assistant General Manager
    3 days ago
    $21–$25 hourly
    Full-time
    Manhattan, New York

    Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the Assistant General Manager you will support the General Manager and help administer training. As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping Paris Baguette clean and running, can administer different tasks and duties to crew members. Overall they will contribute to maintaining excellent service, quality of products, and creating a high sales performance. KNOWLEDGE AND RESPONSIBILITIES • Support/Gathering information to develop store operation plans, • Help administer new product launching, promotions and seasonal events., • Order merchandise and ingredients., • Monthly inventory count through Excel., • Collect feedback for identifying local community and customer needs., • Learn and understand all company policies and provide suitable advice to employees., • Support manager to deliver any company wide communication to all employees., • Utilize WebPOS for measuring store revenue and operating performance, e.g. automated programs for work schedule, monthly performance report, quarterly business report, cash and product management program. ++Support Store Operation++ • Manage POS and credit card system during operating business hours., • Main contact for catering and special orders., • Daily inventory count., • Help manage deliveries and inventory., • Support simple repairs in the store such as equipment and furniture., • General substitute for Manager., • Regularly inspect store to assure standards are maintained at all times. ++Employee Management++ • Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve., • Job delegation, enforcing duties as assigned., • Creating employee work schedule for final review by General Manager., • Issuing refunds for customers., • Initial claim issues, being able to report it to the right department., • Monitor, report, and take action on any incidents that occur., • Quality Control, Health Inspection, Inspection Checklist WHAT YOU NEED TO HAVE • Minimum High School Diploma/GED or Some College, • 2-4 year of food handling experience., • Ability to work weekends and holidays., • Detail oriented with excellent organizational skills and verbal and written communication skill, • Able to lift up to 50 lbs., • Time management, ability to prioritize., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Flexible work schedule, • Competitive compensation, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits

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  • GLOBAL OPS - Field Operations Specialist - Manhattan
    GLOBAL OPS - Field Operations Specialist - Manhattan
    3 hours ago
    Full-time
    Manhattan, New York

    Location: Manhattan (back up to Brooklyn) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Tuesday to Saturday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYC locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYC, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • Real Estate Salesperson (Roommate Matchmaker)
    Real Estate Salesperson (Roommate Matchmaker)
    2 months ago
    $50000–$80000 yearly
    Full-time
    Bushwick, Brooklyn

    Burrow Realty is the premier real estate agency that specializes in renting apartments by matching roommates. Finding a roommate and apartment in one of the most expensive, intimidating (and thrilling) cities in the world can seem overwhelming. Burrow Realty offers a multitude of affordable services to ensure that the moving process is what it should be: exciting! For us, client interactions are much more than transactions​. They are opportunities to form relationships, understand the unique needs of each individual, and make an impact on the lives of others. Come join our creative team of professionals dedicated to the happiness of our customers. As a licensed real estate agent and roommate matchmaker, you will manage the client experience through every step of their process. Your expertise and guidance advocating for your customer assures their satisfaction and success. THE QUALITIES WE’RE LOOKING FOR • NY Licensed Real Estate Agent, • Passionate about New York City lifestyle, • Ability to operate effectively in a highly entrepreneurial environment, • Ability to work independently​, developing action plan to meet the bigger picture, • Ability to communicate to team members and all appropriate departments, • Enthusiastic towards exceeding goals, • Ability to meet deadlines, • Exceptional interpersonal and communication skills, • Natural networker both physically and digitally, utilizing social media marketing strategies, • Sensitive to the diverse needs of others and committed to providing solutions, • Possess honesty and integrity worthy of a client’s trust BENEFITS • Flexible Full-Time Schedule, • Expected income of $75k a year. This is a commission based position., • Comprehensive 30 day training program & Mentorship, • Career advancement-cultivating our team to operate our growing organization is a priority for us., • No desk or startup fees, • We have landlords and units, so you can get started showing right away IMPORTANT One of these must apply for you to be considered for this position: • You have a current valid NY real estate salesperson license, • You have a current valid out of state real estate salesperson license that has reciprocity with NY, • You are currently awaiting your NY real estate salesperson license exam Job Type: Full-time

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  • Cell Phone Technician/Store Manager
    Cell Phone Technician/Store Manager
    2 months ago
    Full-time
    Prospect Lefferts Gardens, Brooklyn

    Overview Join our dynamic team as a Cell Phone Technician and Store Manager, where you'll lead the charge in providing top-tier mobile device repair and exceptional customer service. This role combines technical expertise with leadership, empowering you to troubleshoot, repair, and optimize a wide range of smartphones and tablets across various operating systems. As a store manager, you'll also oversee daily operations, motivate your team, and ensure an outstanding shopping experience for every customer. If you're passionate about technology, thrive in a fast-paced environment, and enjoy guiding others to success, this is the perfect opportunity to elevate your career! Duties Diagnose and repair smartphones, tablets, and other mobile devices across Android, iOS, macOS, and Windows platforms using hand tools and soldering techniques. Perform software troubleshooting to resolve operating system issues, app conflicts, and connectivity problems on various mobile devices. Utilize schematics and technical manuals to identify hardware faults and execute precise repairs on computer hardware components. Provide exceptional technical support to customers both in-store and through field service visits, ensuring quick turnaround times. Manage daily store operations including inventory control, sales transactions, and customer relations to maximize sales performance. Lead the team by training staff on device repairs, troubleshooting procedures, and customer service excellence. Maintain detailed records of repairs performed, parts used, and troubleshooting steps for quality assurance. Experience Proven experience repairing mobile devices such as smartphones and tablets with knowledge of Android, iOS, macOS, and Windows operating systems. Skilled in soldering small electronic components and using hand tools for delicate hardware repairs. Strong analysis skills to diagnose complex software issues or hardware failures efficiently. Familiarity with schematics, technical manuals, and equipment repair procedures for mobile devices and computer hardware. Previous retail sales experience with a focus on customer support in a fast-paced environment preferred. Ability to perform field service repairs at customer locations when necessary. Excellent communication skills combined with a passion for technology innovation. Join us to be part of a vibrant team dedicated to delivering cutting-edge solutions while fostering your growth as a leader in the tech retail space! Pay: $850.00 per week Work Location: In person

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  • Head Chef
    Head Chef
    2 months ago
    Full-time
    Canarsie, Brooklyn

    Job Summary We are seeking an energetic and visionary Head Chef with experience working a jamaican take out restaurant. In this pivotal role, you will oversee all aspects of kitchen operations, from menu creation and food preparation to staff supervision and quality control. Your leadership will inspire a passionate team dedicated to culinary excellence, ensuring every dish reflects our commitment to fine jamaican cuisine. The Head Chef will also manage inventory, uphold food safety protocols, and innovate menu offerings that delight our guests. MUST HAVE 3-5 YEARS OF HEAD CHEF EXPERIENCE IN A JAMAICAN RESTAURANT!!!! Responsibilities Lead and supervise the entire kitchen team, fostering a collaborative and high-performance work environment Oversee food production processes, ensuring dishes are prepared with precision, presentation, and adherence to dietary requirements Manage inventory control, including ordering supplies, minimizing waste, and maintaining optimal stock levels Ensure strict compliance with food safety regulations and sanitation standards across all kitchen operations Coordinate catering events and banquet services, delivering exceptional service for large-scale functions Experience Must have 3-5 years of head chef experience working in a Caribbean/Jamaican restaurant ​ Must holds a food handlers permit/certification Catering experience, managing large-scale event catering with attention to detail and quality assurance Familiarity with dietary department protocols and accommodating special dietary needs effectively Strong knowledge of inventory management, food safety standards, and food industry best practices Experience in restaurant management roles involving menu planning, shift oversight, and food service coordination Excellent leadership skills with the ability to motivate teams, manage multiple priorities, and uphold high standards of hospitality Job Type: Full-time Pay: $195.00 - $200.00 per day People with a criminal record are encouraged to apply Work Location: In person

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