Trabajos quality assurance manager en Detroit, MichiganCrear alertas

The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments., • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone, • Sell customers on the benefits of timely lease agreement renewal payments, • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals, • Assist with merchandise returns and guest deliveries as directed by management, • Clean and certify merchandise in the Quality Assurance Center for all items personally returned, • Complete and maintain weekly vehicle maintenance sheet and route sheets daily, • Load, secure and protect product in company vehicle, • Safely operate company vehicle, • Assist the Sales Team as needed, • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18., • Must meet DOT requirements to obtain certification in required states (United States), • Ability to work schedule of hours varying from 8 am to 9 pm, • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly, • Two years of retail/customer service experience preferred, • High School diploma or equivalent preferred, • Excellent interpersonal and communication skills, • High energy with the ability to effectively perform all functions of the store and multitasking effectively, • Proper telephone etiquette, • Uphold the Aaron’s Brand and protect company assets, • Maintain a professional appearance, • Proficient computer skills Aaron’s Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: • Paid time off, including vacation days, sick days, and holidays, • Medical, dental and vision insurance, • 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Heirloom Hospitality, Michigan's leading hospitality group, is excited to announce the launch of a groundbreaking new brand, set to debut in the Summer 2026. This is not just our most ambitious project yet, but also anchors one of the most prestigious restaurant locations in the Midwest. Our vision extends far beyond these beginnings, with aspirations to expand this brand across in select US markets. We invite you to be a part of this extraordinary journey as the Executive Chef Partner for the launch of what is poised to be the most influential Italian Restaurant in the United States. This is a unique opportunity to exercise culinary excellence and leadership, guiding your team from day one. We seek a visionary Chef Partner, someone who will not only lead this flagship restaurant but also play a pivotal role in the future growth Heirloom Hospitality. Job Functions & Responsibilities: As an Executive Chef Partner, you will collaborate closely with Culinary Leadership and Dining Room Management to lead pre-opening duties, daily culinary operations and future culinary strategy. Working in collaboration with Heirloom Executive Leadership, you will have creative control over menu changes and will be pivotal in driving sales, managing costs, and growing our brands with your team. Your commitment to our core values will be crucial in this role. • Pre-Opening Responsibilities: Develop strategic plans for hiring, leadership selection, OSE selections, equipment plans, and smallware selections. Lead culinary menu development through pre-opening tastings on a weekly cadence with Heirloom Executive Leadership., • Leadership + Team Development: Uphold and demonstrate our core values in all aspects of your work. Build, lead, mentor, and maintain a motivated and high performing kitchen team. Foster an environment of cooperation, respect, continuous improvement and employee engagement., • Guest Experience: Create and foster an environment that prioritizes our guests’ experiences and values teamwork. Anticipate and address guests’ service needs and manage opportunities and issues to ensure satisfaction., • Menu Development + Implementation: Stay current with the latest trends in culinary arts and beverage. Working with Heirloom Executive Leadership, exercise creative control over menu changes, ensuring the creation of innovative, high-quality, on brand and relevant dishes. Document detailed recipes and SOPs., • Live the mission of Heirloom Hospitality: Cultivating Relationships & Experiences through the fanatic pursuit of Enlightened Hospitality., • Operational Efficiency: Contribute significantly to our team and business growth. Improve the operational efficiency of the restaurant, ensuring food costs and labor are within budget, waste is minimized, and operations run smoothly. Embrace scalable systems that allow for consistency in process and systems across all Heirloom restaurants., • Quality Assurance + Compliance: Maintain an organized high-standard kitchen, valuing the smallest details. Uphold health, safety, emergency management, sanitation and maintenance standards. Ensure all food safety systems and procedures are executed in accordance with company standards and local/state/federal law., • Inventory Management + Procurement: Ensure preparation quantities support forecasted business levels through proactive management of ordering, prepping, and maintaining accurate par levels. Develop and maintain positive relationships with suppliers and vendors., • Training + Development: Lead day-to-day operations effectively, providing the tools and training needed for a smooth service. Implementing ongoing skills training to ensure the restaurant’s service excellence and culinary standards., • Financial Management: Responsible for maintaining and improving profitability. Control expenses against budget, implement effective cost controls while delivering the highest possible standard in culinary excellence. Qualifications: • Minimum of four years of culinary management experience; high volume upscale dining experience is required with new store opening experience, • Entrepreneurial spirit, owning each and every decision with pride, • Strong culinary experience in a diverse set of cuisines with a intense focus on Italian cuisine., • Past opening experience in environments blending world class standards with high volume, • Demonstrated ability to connect with people, resolve conflict, drive engagement, mentor and develop teams, • Exceptional organizational skills and professionalism, • Demonstrated competency in the skills require for financial systems management and cost controls, • Ability to create and document efficient Standard Operating Procedures (SOPs)., • Proactive approach to analyzing and mitigating risks, seeking effective solutions., • Results-driven mindset with a continuous focus on enhancing efficiency and guest satisfaction., • Food Handlers Certificate Required, • Punctual, resourceful, and disciplined, • Ability to relate to people of all levels and personalities while remaining professional, • Excellent written and verbal communication skills, • Ability to thrive in a fast-paced, changing environment, • Flexibility to work a varied schedule including weekends and holidays, • Exceptional interpersonal skills and a professional demeanor, • The ability to collaborate with others and work as a team to find the perfect person for the job, • Warm, friendly demeanor, • Maintain flexibility and be able to set priorities as challenges are presented in a fast-paced, changing, and dynamic environment Additional Details: This is a full-time position, that will work out a Heirloom Hospitality Group's corporate office until transitioning to the new restaurant opening in summer 2026. This role will report to Heirloom Executive Leadership while collaborating with the restaurant General Manager. Willing to relocate exceptional candidates nationally. At Heirloom Hospitality Group, our purpose is “Cultivating Relationships & Experiences through the fanatic pursuit of Enlightened Hospitality." We are dedicated to creating an environment that promotes creativity, passion, and a genuine sense of community. We are seeking an Executive Chef Partner who can embody our core values: • Consistently care about the smallest details, • Be kind, be happy, • Own it with pride, • Willingness to learn and teach, • Every Second Counts These values drive our pursuit of excellence and form the foundation of our work culture. If you believe in the power of enlightened hospitality and resonate with our core values, we would love to hear from you…

Job Description Key Areas of Responsibility (Answerable for the following end results) • Supervise and coordinate all activities of employees assigned to the department., • Meet or exceed productivity and quality standards using all resources and support available., • Ensure all department personnel adhere to all safety rules and report on unsafe conditions as soon as reasonably possible, • Direct the department in a manner that promotes high morale, teamwork, pride, productivity and quality., • Ensure that job performance problems and conflicts are resolved fairly in accordance with the Employee Handbook with assistance of Human Resource Department., • Enforce the use of all tools/processes related to the production team boards., • Assure employee training is completed and tracked properly., • Complete employee assessments as required., • May be required / requested to support / assist launch activities as necessary., • Coordinate required equipment repair with Maintenance and/or Tooling Departments., • Communicate with team leads and members of the department, by continually updating them on all information affecting the efficient and safe operations within the department., • Liaise with all supporting departments to resolve problems., • Accurately and promptly complete all paperwork associated with the position (corrective actions, scrap reports, production reports, downtime, employee evaluations, etc.)., • Coordinate production part rework, repair or tear down as needed., • Document all activities as required., • Adhere to all company guidelines for Emergency Evacuation to ensure employee safety., • Advise Operations Manager of those situations that may pose a significant risk to the program, product assurance, facilities, employee safety or customer satisfaction results., • Initiate actions to prevent the occurrence of any nonconformance relating to product, process & systems., • Identify and record any problems relating to the product, process or system., • Initiate, recommend or provide solutions through the appropriate channels and verify implementation., • High school diploma or equivalent., • Minimum 2 years related experience in automotive / manufacturing environment., • Excellent written, mathematical and analytical skills., • Proficient in basic computer skills, including Microsoft Office (Excel and Word)., • Possess good technical understanding of processes and machinery., • Dakkota Orientation, • Dakkota Vision and Culture, • Safety Training, • Accident Investigation Overview, • Safety Observation Tours, • Departmental Training, • Process 06 – Dakkota Production System, • Process 12 – Preventive, Corrective and Nonconformance Management, • Process 08 – Shipping Management, • Clark Broadcast Database Overview, • Change Management Database Overview, • Company Training, • BOS Overview, • Information Technology, • Outlook, • Trans4M Overview, • Purchase Requisitions, • Quality Mission Statement, • Expense Reporting, • Travel Management System, • Up to 5% travel required, • Valid driver’s license required

At Percepta, we bring first-class service across each market we support. As a Customer Care Representative I Marketing in Dearborn MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. The Marketing department handles dealer inquiries on the Contest and Incentive programs, utilization of the VINCENT system and Dealer Payment Statements along with Smart VINCENT. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs. The Business Analyst has the ability to listen to dealer inquiries and provide an accurate and timely response to the dealer. This position is a Single Point of Contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. During a Typical Day, You’ll •Ability to maneuver through various systems to provide the dealer with prompt, courteous and accurate information. •Accurately respond to dealer inquiries. •Document dealer contacts. •Analyze information and set up research when needed. •Provide on-line support for applications. •Utilize available resources to respond to internal and external dealer inquiries. •Help identify process improvements and best practices for the team. •Identify and report all concerns regarding the programs to appropriate SBA, Team Leader, or Manager. •Meet or exceed performance expectations including but not limited to productivity, accessibility, key performance metrics and quality assurance. •Adhere to and support all initiatives including Percepta, Client, Quality Assurance. •Adhere to and support Percepta Call Center Policies and Procedures. •As applicable, answer e-mail inquiries within required time frames in a professional manner with accurate and timely information. •As applicable, answer chat inquiries within required time frames in a professional manner with accurate and timely information. •As applicable, become cross-trained to handle Marketing, VOPC and TRAC dealer inquiries. •Attend and participate in team meetings. •Complete additional tasks / projects as needed. •Complete training courses as directed by Operations and/or Training. •Maintain professional working relationships. What You Bring to the Role • Associate degree or 2 years of college preferred. • High School Diploma required. • 1-3 years of Customer Service • Ability to troubleshoot and analyze problems. • Ability to multi-task. • Proficient e-mail experience. • PC Navigation. • Reliability. • Strong customer handling skills. • Strong oral and written communications skills. What You Can Expect Pay rate of $16.00 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role Hours of Operation: Monday –Friday 8:30 am – 5pm EST (40hrs per week) Fix Hybrid (3 days work from home and 2 days onsite) 100% Onsite during training Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow. Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction. Leave it better – We take ownership and leave every process, person, and place better than we found it. Win together – We succeed as one—celebrating, supporting, and showing up for each other. Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. #LI-Onsite #LI-Hybrid

Job Description F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen. Position Overview: The Project Manager will manage a variety of projects and manage the project team in the Water and Wastewater Treatment market. Projects may vary between private and public owners, as well as a variety of delivery methods such as lump sum, negotiated and design build work. Assigned Responsibilities: • Represent and demonstrate the values of F.H. Paschen: tenacity, versatility, ingenuity, and pride., • Responsible for the management of the entire project, including scheduling, cost management, invoicing, purchasing, quality and safety., • Create and maintain a healthy team with the project team, owner, and the rest of the FH Paschen organization., • Ability to participate in preconstruction services, including estimating and value engineering., • Supervisory responsibility of Project Engineer(s), Assistant Project Manager(s), and Construction Intern assigned to contract(s) and/or work orders., • Collaborate with other Project Manager(s) to find alternative solutions., • Collaborate, monitor and manage Superintendent(s) performance on contracts and/or work orders., • Negotiate financial disputes and change orders with owners., • Point of contact for project management staff, architects, subcontractors, owners, engineers and more, • Understand all details of project scope of work., • Create and maintain project cost reports., • Responsible for monthly project invoicing., • Document and negotiate changes that may affect project completion or contract costs with subcontractors and owners., • Develop and ensure implementation of the field quality assurance and quality control plan with Superintendent., • Develop and enforce the project safety plan with Superintendent(s), • Responsible for managing MBE/WBE subcontracting requirements., • Responsible for EEO/Affirmative action contract requirements, • BS in Construction Management or Engineering and 6-10 years of construction experience., • Knowledge of and experience managing projects over $10 million dollars in the Water and Wastewater Treatment Industry., • Ability to manage multiple projects and personnel simultaneously., • Experience managing self-performed work is preferred but not required., • Knowledge of construction, design, cost reporting and cash flow management., • Computer skills, knowledge of Project Management, Scheduling, good communication and organizational skills are necessary., • Prefer experience using Outlook, Word, Excel, Microsoft Project and/or P6, Procore and HCSS., • Experience with a general contractor is required. F.H. Paschen is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you require an accommodation in order to complete this application, please contact Tracy Tesnow at 773-444-3474. Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly. Benefits • Health insurance, • Dental insurance, • Vision insurance, • Paid time off, • 401K matching, • Flexible spending account, • Life insurance, • Referral program, • Professional development assistance

Job Description F.H. Paschen has over 115 years of experience in the construction industry. You’ve driven on highways we paved, you’ve travelled through airports we modernized, you’ve commuted through rail stations we constructed, and your children learn in schools we built. But we are MORE than that. We offer MORE Versatility—as we work in any industry, offering any delivery method and service. We operate with MORE Tenacity—as we maneuver through tight schedules, spaces, and budgets. We provide MORE Ingenuity—by creating solutions to solve your greatest challenges. And we perform with MORE Pride—in focusing on safety and quality, and in offering more opportunities for our communities and diverse populations to build with us. We deliver far more than just on time and on budget—we deliver with MORE Paschen. Position Overview: The Project Manager will manage a variety of projects and manage the project team in the Water and Wastewater Treatment market. Projects may vary between private and public owners, as well as a variety of delivery methods such as lump sum, negotiated and design build work. Assigned Responsibilities: • Responsible for the management of the construction contract(s) and/or work orders, • Supervisory responsibility for project team assigned to contract(s) and/or work orders., • Collaborate with other Project Manager(s) in the office, as necessary., • Collaborate and monitor Superintendent(s) performance on contracts and/or work orders., • Create and collaborate on work proposals., • Negotiate financial disputes and change orders with owners., • Administrative point of contact for the owner, • Understand details of project scope of work, • Create and maintain project cost reports., • Document and negotiate changes that may affect project completion or contract costs with subcontractors and owners., • Develop field quality assurance and quality control plan with Superintendent., • Collaboration of project safety plan with Superintendent(s), • Responsible for managing MBE/WBE subcontracting requirements., • Responsible for EEO/Affirmative action contract requirements, • B.S. in Construction Management or Engineering and / or 10 years of construction experience., • Minimum of 6 years managing construction projects, • Experience managing Job Order Contract projects preferred., • Ability to manage multiple projects and personnel simultaneously., • Knowledge of construction, design, cost reporting and cash flow management, • Proficiency in Project Management and Scheduling Software, • Great communication and organizational skills F.H. Paschen is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you require an accommodation in order to complete this application, please contact Tracy Tesnow at 773-444-3474. Note to Search Firm Agencies, Recruitment Agencies, and Similar Organizations and Firms: F.H. Paschen does not accept unsolicited resumes from recruiters or employment agencies. Please do not forward unsolicited resumes or candidate information to any F.H. Paschen employee. F.H Paschen will not pay fees to any third-party agency or firm and will not be responsible for any agency fees and referral compensation associated with unsolicited resumes. Unsolicited resumes received will be considered property of F.H. Paschen and will be processed accordingly. Benefits • Health insurance, • Dental insurance, • Vision insurance, • Paid time off, • 401K matching, • Flexible spending account, • Life insurance, • Referral program, • Professional development assistance

Job DescriptionAutomated Litigation Support Lab Manager Employment Type: Full-Time, ExperiencedDepartment: Finance As a CGS ALS Lab Manager, you will leverage industry knowledge, and market research, and have wide-ranging experiences across operating systems and coding languages. You will serve as the lead manager responsible for the delivery of lab data processing services and be responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and providing the case attorney with detailed notice of deficiencies. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Serves as the lead manager responsible for delivery of lab data processing services.- Primarily ensures timely and accurate completion of tasks. Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications.- Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request.- Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies.- Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work. - Responsible for webhosting support for unsupported cases managed by the lab.- Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.- Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production. Qualifications:- Extensive Relativity experience required.- Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred.- At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review.- At least five years of experience at the management/supervisory level.- Requires thorough knowledge of the litigation discovery process, and the EDRM workflow.- Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools.- Undergraduate degree required, preferably in computer science or related field. Only the Contracting Officer can approve a waiver of the degree requirement. Ideally, you will also have:- Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: A Sales Manager for Steel processing is responsible for driving revenue growth, developing sales strategies, and managing client relationships within the steel industry. The role involves a deep understanding of steel products, processing and market dynamics, requiring collaboration with production and logistics teams to meet customer demands. Key Responsibilities • Develop and execute strategic sales plans to achieve sales targets and expand the customer base within the steel processing market., • Build and maintain strong, long-lasting relationships with key clients, contractors, and distributors to foster loyalty and secure new business opportunities., • Manage the entire sales cycle, from lead generation and prospecting (including cold calling) to negotiating contracts and closing deals., • Analyze market trends and competitor activity to identify new opportunities, assess competitive activity, and adjust sales strategies as needed., • Collaborate with internal teams such as production, estimating, logistics, and quality assurance to ensure product specifications are met, resolve issues, and ensure timely delivery., • Prepare and present sales forecasts, performance reports, and quotes to senior management, ensuring accurate pricing and managing profitability., • Proven experience in sales management, preferably within the steel manufacturing, fabrication, or service center industry., • Strong knowledge of various steel products (e.g., flat rolled steel and aluminum) and the associated processing and production methods., • Excellent leadership, negotiation, communication (verbal and written), and interpersonal skills., • Strong analytical and problem-solving skills, with the ability to interpret sales data and market conditions., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite., • A bachelor's degree in business administration, marketing, engineering, or a related field is often preferred, but industry experience is highly valued. • Develop sales plans and strategies to increase market penetration within region., • Direct the price management process which includes value selling, implementation of increases, rebate programs, and profitability by customer, package, and spec strength strategies., • Participate in annual sales strategy planning, • Generate quotations to identified strategic key accounts monthly, • Write, translate and understand technical specifications for proper valve selection and optimization., • Listen to the VOC and recommend process and/or product changes to increase spec share and sales, • Communicate with the VP Sales to ensure customer commitments and opportunities are captured. Report the value and status of major outstanding quotations. Track projects that are won and lost and analyze the reasons to improve the winning percentage., • Negotiate large project pricing and terms., • Direct and participate in customer appreciation programs, • Provide representation within national industry organizations., • Provide Blanking and Slitting quote support for all inquiries, • Coordinate Commercial Quote Strategy and respond to legitimate RFQs, • Assist in maintaining “Master Pricing Matrix” for steel and aluminum parts, • Work VP Sales on quote assumptions and quote response, • Commercial Quote Follow-up – Request feedback from customers on submitted quotes Learn and adapt both current and new market conditions, • Assist in managing interaction / business strategy / quoting / collections with Steel Mills and/or select processors, • Assess and quote “Spot Market” processing opportunities if commercially favorable to Delaco (and within our capabilities). Education Bachelor’s degree (B.S./B.A.) or equivalent from a college Engineering, Sales, or Business, or a minimum of 5 years related experience in technical sales and calling on a distribution network or working directly for a distributor. Skills/Experience • Demonstrate a high level of energy, drive, enthusiasm, initiative, commitments and professionalism., • Experience in calling on and reviewing applications with process engineers, mechanical engineers, chemical engineers, maintenance engineers, and planners., • Strong relationship building skills, • Excellent time management, communication, Customer services, and interpersonal skills., • Proficient in reading and interpreting Customer specifications., • Technical aptitude and familiarity with manufacturing processes, • Excellent people, communication (written and verbal), negotiation and facilitation skills., • Must be a self-starter with the ability to work autonomously as well as part of a team., • Superior interpersonal, oral, written communication and problem-solving skills, • Ability to understand and follow written and oral instructions, with acute attention to detail, • Proficient with Windows, MS Office, and CRM systems, • Demonstrated proficiency in time and project management, • Ability to adapt to unfamiliar processes and situations with minimal review/supervision. Travel Employee must be able to travel 50% of the time.

Job Description Quality Assurance Manager - Food Manufacturing Location: St. Claire Shores, MI or Taylor, MI; training in Detroit, MI Schedule: First Shift Position; Monday – Friday, Saturday as scheduled. Pay: $85,000 – $100,000 annually Signing Bonus: $2,000 We are seeking a Quality Assurance Manager with advanced experience to take on a leadership role within our quality assurance team. This position is ideal for individuals who have demonstrated expertise in quality control and are ready to handle more complex quality control tasks, mentor junior team members, and assist in driving improvements across production processes. Key Responsibilities: • Regulatory Compliance & Food Safety: Collaboratively develop, implement, and maintain the Food Safety Management System (FSMS), including HACCP, PCQI, and Preventive Controls., • Auditing & Inspections: Act as the primary contact for regulatory inspectors (USDA, FDA) and third-party audits (SQF, BRC)., • Quality Control & Procedures: Establish, enforce, and maintain Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMPs), and Sanitation Standard Operating Procedures (SSOPs)., • Supplier Management: Monitor incoming raw materials and ingredients quality and supplier performance., • Product Safety & Testing: Oversee product testing, environmental monitoring, and the hold/release program for finished goods., • Team Leadership: Supervise Quality Assurance Coordinators, providing training and mentoring on food safety and quality standards., • Continuous Improvement: Analyze KPIs to identify trends in complaints or quality failures, driving root cause analysis and corrective actions. Qualifications: • Bachelor’s degree in food science, biology, chemistry, or a related field is preferred, or equivalent experience., • 4+ years of experience in food manufacturing quality assurance, including leadership or supervisory roles., • Ability to work up to 100% on the plant floor, routinely lifting 30 lbs. and occasionally up to 50 lbs., • Strong understanding of food safety regulations, HACCP, and quality control methodologies., • Ability to conduct audits, manage documentation, and perform root cause analysis., • Leadership qualities, with experience in training and mentoring junior staff., • Excellent communication, organizational, and problem-solving skills., • Proficient in Microsoft Office Suite and experience with data management software. At EW Grobbel, here are just some of the benefits you'll enjoy: • Normal work week is Monday – Friday, • Salary based on experience, • Medical, dental, vision and life insurance benefits, • Paid holidays & vacation time, • Quarterly bonuses, • Matching contribution to 401 (k) plan About EW Grobbel EW Grobbel is a family food company that was established in 1883. Headquartered in Detroit's historic Eastern Market, EW Grobbel specializes in whole muscle meat proteins and pickle products. We are best known as "America’s Oldest Corned Beef Specialist". We supply our products to thousands of locations around the United States. The foundation of the organization is centered on growing and developing each employee, both personally and professionally while producing premium quality food products. As an employee of EW Grobbel, you will be part of a fast paced, high-performance team, driven by employee engagement and powered by work precision. Powered by JazzHR hW9ZFqrWfF

Job DescriptionSenior Data Specialist IIEmployment Type: Full-Time, ExperiencedDepartment: eDiscovery CGS is seeking an experienced Senior Data Specialist II with extensive knowledge of litigation discovery processes to provide assistance in the EDRM workflow for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Performs file manipulation, loading, conversion services, database indexing, and quality checks of loads. - Develops, evaluates and modifies methodologies and procedures for manipulating files for use with COTS products and litigation support applications. - Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications. - Performs advanced tasks related to exporting data from contractor and client databases, including: identifying data for export, confirming redactions and other markups, ensuring that exports comply with applicable ESI specifications, and quality check of exported data. - Support client attorneys, investigators, and paralegals by tracking and processing incoming documents, subpoena returns, and data; creating, loading, and managing document review databases; producing documents to opposing parties in litigation; and tracking produced documents. Applications used include Everlaw, Relativity, Eclipse, Trial Director, NUIX, LAW, EZManage, CaseView, Metadata Assistant, Beyond Compare, eScan-IT, CaseMap, TextMap, TimeMap, Camtasia, and other applications as directed, or as required to complete processing.- Under guidance from the client attorneys, manages documents and data, including the use of document review tools. Documents and data include physical documents, a wide range of Electronically Stored Information (ESI), discovery, forensic images, subpoena returns, PDF’s, audio/video files, pictures, forms, email, and others as required to support the client attorneys. Document review tools include those listed in item - Contractor will work with the Litigation Support Manager to ensure that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides Litigation Support Manager with detailed notice of deficiencies.- Coordinate with the client’s Technology Service Center regarding litigation support projects that are outsourced to the client.- Contractor will ensure that all exports for productions are made pursuant to applicable ESI specifications and/or the requirement of the requesting party or client personnel using the guidelines utilized by the Litigation Support Unit. Work with Litigation Support Manager and client attorneys when issues may arise in discovery negotiations with defense counsel.- Contractor will work with the Litigation Support Specialist in modifying and manipulating files for use with COTS products and litigation support applications. Qualifications:- Undergraduate degree preferred-preferably in computer science or related field- Requires knowledge of litigation discovery process, and the Electronic Discovery Reference Model (EDRM) workflow. - Knowledge of Government’s IT environment, including office automation networks, PC and server based applications preferred. - Working knowledge of personal computers, including Windows, document review software, and encryption methods. - Experience with LAW, IPRO, Relativity or other document processing platform. - Familiarity with ICONECT, Relativity, MS Office Suite, and West LiveNote valued. - At least two years’ experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Data Specialist Employment Type: Full-Time, ExperiencedDepartment: eDiscovery CGS is seeking an experienced Senior Data Specialist with extensive knowledge of litigation discovery processes to provide assistance in the EDRM workflow for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Performs file manipulation, loading, conversion services, database indexing, and quality checks of loads. - Develops, evaluates and modifies methodologies and procedures for manipulating files for use with COTS products and litigation support applications. - Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications. - Performs advanced tasks related to exporting data from contractor and client databases, including: identifying data for export, confirming redactions and other markups, ensuring that exports comply with applicable ESI specifications, and quality check of exported data. - Support client attorneys, investigators, and paralegals by tracking and processing incoming documents, subpoena returns, and data; creating, loading, and managing document review databases; producing documents to opposing parties in litigation; and tracking produced documents. Applications used include Everlaw, Relativity, Eclipse, Trial Director, NUIX, LAW, EZManage, CaseView, Metadata Assistant, Beyond Compare, eScan-IT, CaseMap, TextMap, TimeMap, Camtasia, and other applications as directed, or as required to complete processing.- Under guidance from the client attorneys, manages documents and data, including the use of document review tools. Documents and data include physical documents, a wide range of Electronically Stored Information (ESI), discovery, forensic images, subpoena returns, PDF’s, audio/video files, pictures, forms, email, and others as required to support the client attorneys. Document review tools include those listed in item - Contractor will work with the Litigation Support Manager to ensure that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides Litigation Support Manager with detailed notice of deficiencies.- Coordinate with the client’s Technology Service Center regarding litigation support projects that are outsourced to the client.- Contractor will ensure that all exports for productions are made pursuant to applicable ESI specifications and/or the requirement of the requesting party or client personnel using the guidelines utilized by the Litigation Support Unit. Work with Litigation Support Manager and client attorneys when issues may arise in discovery negotiations with defense counsel.- Contractor will work with the Litigation Support Specialist in modifying and manipulating files for use with COTS products and litigation support applications. Qualifications:- Undergraduate degree preferred-preferably in computer science or related field- Requires knowledge of litigation discovery process, and the Electronic Discovery Reference Model (EDRM) workflow. - Knowledge of Government’s IT environment, including office automation networks, PC and server based applications preferred. - Working knowledge of personal computers, including Windows, document review software, and encryption methods. - Experience with LAW, IPRO, Relativity or other document processing platform. - Familiarity with ICONECT, Relativity, MS Office Suite, and West LiveNote valued. - At least two years’ experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description TRIGO Global Quality Solutions is seeking to fill a Quality Manager position in Detroit, MI. Overall Purpose The Quality Manager is responsible for ensuring a company's policies and procedures comply with regulatory and ethical standards. Quality Manager will be required to travel within the area to perform regular audits, implement company policies, and design control systems. The Quality Manager will perform duties at the professional level in some or all of the following functional areas: quality operating system functions, ISO/IATF/AS Technical Specification, employee relations, training, etc. Maintain proper company documentation. Must be sensitive to company needs, employee goodwill, requirements/goodwill, and industry standards. May Report to General Manager Responsibilities Client relationship & Business development • Works with support and site teams to standardize and refine existing processes, • Interface with customers for specific quality needs, • Assists support and site teams on specific customer needs and expectations, • Works directly with teams and customers on non-conformance issues, • Assists in maintaining Customer-mandated safety and insurance requirements, • Assists sites and departments in the creation of procedures and work instructions, • Assists region/site with quality related question or issues, • Manage schedules and performs internal audits, • Supports Corrective Action investigation and documentation, • Supports Continuous Improvement projects, • Prepares and chairs Health & Safety Committee meetings, • Analyzes company Health & Safety data, • Assists Health & Safety Committee in reviewing policies and standards, • Complies with local and company Health & Safety legislation, laws, and policies, • Creates and updates core quality system documentation, procedures and work standards, • Establishes and develops Management Reviews, • Assists company in compliance management, • Update and manage the QMS files in the company portal, • Communicates with site and company Management on audit results, • Assists Management in establishing and reviewing company and operational KPIs and other metrics, • Makes specific recommendations based on quality systems needs and metrics, • Analyzes data collected that support the QMS, Quality Policy and Scope of Business, • Recommends, supports and assists Management in driving quality and process improvements and financial waste reduction, • Updates company portal, • Manage the QSM programs, Lead Auditor Trained, • Creates robust documentation management systems using e-tools, • Pursuit of activities required to achieve and maintain ISO9001 registration Hard Skills • Proficiency in English, • High-level Microsoft Office capability, including email, Word, and Excel Familiarity of the Windows PC and browser environments, • Strong knowledge of LEAN practices, AutoCAD and 8D, • Six Sigma methodology a bonus, • Ability to read and understand blueprints, • Work Instruction Writing, • Corrective Action Writing, • Leadership skills to conduct workshops and drive continuous improvement, • Excellent problem-solving skills, • Ability to work effectively on a team or individually, • Process Oriented, • High-level communication skills Global team spirit • Team player, • Caring for people, • Reactive, • Resilient to pressure, • Client oriented, • Reliable & trustworthy, • Autonomous, • Innovative Overall recommendations • Heavy Automotive experience in Quality/Operations, • Experience in warehouse operations- sorting, inspection, packaging and shipping (inbound and outbound), • Strong communication skills- written, computer, verbal, • Expert MS Office software- Outlook, PowerPoint, Excel, Word, • Familiarity with automotive supplier requirements, • ISO/TS 16949, 9001 & IATF Audit experience and / or training, • Efficient time management / multi-tasking / team working skills in a high pressure environment, • Experience with problem solving, statistical, and analytical skills., • Experience leading and managing employees / teams., • Experience in Quality Operations Overall recommendations About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training. The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries. TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability. TRIGO appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted. Job Posted by ApplicantPro

Job Description About the Role We are seeking a hands-on Quality Supervisor with strong experience in the automotive industry, ideally working directly with major OEMs. This role requires a proactive leader who thrives in a fast-paced, just-in-time (JIT) manufacturing environment with expertise in metal stamping, blanking, and welding. The Quality Supervisor will report directly to the Quality Manager and play a key role in ensuring compliance, continuous improvement, and customer satisfaction across quality functions. Key Responsibilities: * Manage and track all non-quality costs. * Lead and follow up on supplier quality audits. * Define corrective actions using 5PB methodology; validate root causes and effectiveness of corrective actions. * Prepare and submit customer-related non-conformance reports and provide timely updates. * Support APQP (Advanced Product Quality Planning) activities and ensure PPAP (Production Part Approval Process) submissions are completed on time. * Manage and track DMRs (Defective Material Reports) and supplier performance. * Stop any process or activity to prevent non-conformity in compliance with quality system standards (legal, statutory, or product-related). * Implement and enforce policies and procedures related to Quality Assurance. * Monitor and report on Quality Assurance KPIs. * Oversee suppliers’ quality performance and manage follow-up on supplier concerns. * Coordinate laboratory and metrology activities. Required Skills & Experience: * Minimum of 5 years of manufacturing experience, with at least 3 years in automotive metal stamping, blanking, and welding. * Strong background in Quality Assurance. * Proven experience interfacing with OEM customers. * High level of leadership, teamwork, and communication skills. * Proficiency in MS Office (Word, Excel, Outlook, Internet). * Knowledge of: * APQP, PPAP, MSA, SPC, FMEA, QSA, GD&T * ISO / IATF 16949, ISO 14001, VDA 6 * Metrology and lab analysis is highly desirable. Company DescriptionWelding and Stamping Manufacturing CompanyWelding and Stamping Manufacturing Company

Job DescriptionCompany Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products. We take pride in doing good things for the environment to help create a greener, more sustainable future for all. It’s simple; we do it right. We AIM for excellence. Job Description Exciting Opportunity: Become Our Next Account Manager! Are you ready to roll up your sleeves and make a hands-on impact in the metal recycling industry? We’re on the lookout for a physically active and dynamic Account Manager to join our dedicated team! In this role, you’ll engage directly with catalytic converter suppliers in your territory, ensuring we source these critical components at competitive prices while providing exceptional customer service. This is an opportunity to contribute to our company’s growth and success through direct, physical engagement in the field! Work Setup: Home-based office with frequent travel and on-site visits What You’ll Do: * Build Strong Partnerships: Forge and maintain robust relationships with both new and existing catalytic converter suppliers. Be the friendly face they can rely on for exceptional service and support, often in person. * Savvy Purchasing: Actively seek out potential suppliers to procure catalytic converters at advantageous prices, engaging in physical site visits to assess their operations and establish rapport. * Bid Management: Prepare and submit bids for quotes, calculating necessary resources and gathering data during on-site visits to ensure our offerings are competitive and compelling. * Supplier Insights: Regularly connect with suppliers face-to-face to understand their challenges and needs, fostering opportunities for mutual growth and collaboration. * Market Awareness: Stay informed about the latest market trends, competitor activities, and pricing developments through active field engagement to refine our purchasing strategies. * Negotiation Expertise: Evaluate catalytic converters based on market factors and conduct negotiations directly with suppliers during on-site interactions, ensuring beneficial terms for both parties. * Quality Assurance: Perform detailed inspections of purchased catalytic converters on-site to verify authenticity and compliance with regulations, ensuring accurate record-keeping. * Physical Inspection and Lifting: Safely lift and inspect catalytic converters to assess their condition and quality, ensuring that all purchased items meet our standards. * Data Analysis: Monitor sales data and market trends, providing regular reports and forecasts based on insights gained during your physical interactions with suppliers. * Team Collaboration: Work closely with our operations and logistics teams, ensuring smooth coordination of purchasing, processing, and shipping activities through direct collaboration. * Compliance Commitment: Stay updated on relevant regulations and compliance standards, ensuring our operations meet environmental and safety requirements through hands-on oversight. * Education & Guidance: Help suppliers and customers understand the value of recycling catalytic converters by providing support and guidance throughout the recycling process, often through in-person discussions. If you’re ready to take the next step in your career and make a tangible impact in the recycling industry, we want to hear from you! Join us in our mission to promote sustainability and drive success together! Qualifications To join our team: • Bachelor’s degree in business, Marketing, or a related field is preferred., • Proven experience in account management, business development, or sales, preferably in the metal recycling or automotive industry., • Strong knowledge of catalytic converters, their composition, and market dynamics is desired but not required., • Excellent negotiation, persuasion, and relationship-building skills to establish mutually beneficial partnerships with suppliers., • Analytical mindset with the ability to analyze market trends, pricing data, and sales performance., • Exceptional communication and presentation skills, both written and verbal., • Strong problem-solving and decision-making abilities to address supplier concerns and resolve issues effectively., • Proficiency in using customer relationship management (CRM) software, Microsoft Office, and data analysis tools., • Self-motivated and results-oriented, with the ability to work independently and meet targets., • Knowledge of environmental regulations and compliance related to metal recycling and catalytic converters is a plus Additional Information What we offer: • A competitive wage, commision package, vacation, benefits and a 401k matching program, • The tools and support needed to be successful in your career and professional development, • A dynamic & rewarding work environment, • Base Salary + Commission Pay, Full Benefit Package

Job DescriptionRequisition Title: Pro Sales Customer Care Representative (INTERNAL) (049AQ) US-MI-DearbornDescription Pro Sales Customer Care Representative At Percepta, we bring first-class service across each market we support. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners. The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer. During a Typical Day, You’ll • Perform all Customer Care responsibilities with consistent reliability., • Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including:, • Accurately respond to customer inquiries., • Document customer contacts., • Initiate outbound contacts as appropriate., • Provide online support for applications., • Utilize available resources to respond to internal and external customer inquiries., • Help identify process improvements and best practices for the team., • As applicable, answer email inquiries, web forms, etc. within required time frames in a professional manner with accurate and timely information., • Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager., • Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance., • Adhere to and support all Percepta and client initiatives and company policies and procedures., • Attend and participate in team meetings., • Act as a mentor to less experienced teammates which include:, • Training new team members., • Act as a backup for a subject matter expert in the absence of the Sr. Business Analyst and/or Team Leader., • Demonstrate leadership capabilities., • Complete training courses as directed by Operations and/or Training., • Complete additional tasks and projects as needed. What You Bring to the Role • High school diploma required. College degree preferred or equivalent work experience required., • 1 – 2 years of customer service experience required; does not need to be in a call center position., • Computer skills: experience working with multiple programs, ability to type., • Excellent customer service ability., • Ability to maneuver through various systems to provide the dealer with accurate information., • Displays professionalism and a positive attitude., • Ability to effectively communicate with customers, managers, and co-workers., • Strong written and oral communication., • Time management and organizational skills., • Willingness to take on new assignments., • Reliability., • Ability to multitask. What You Can Expect • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • Employee Rewards Program (Perci Perks), • Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Job Description Introduction: Employee is responsible for customer satisfaction and overall project management of multiple design and construction projects, including the design and construction of projects, renovation of government space within existing buildings and modifications to ongoing projects. Assigned projects are primarily those estimated at over the prospective level. Major Duties: Responsible for overall management of construction projects from the preliminary planning stage through design, construction, commissioning, and building occupancy. Duties encompass broad managerial responsibilities such as planning, organizing, controlling, coordinating, reviewing, and recommending approval for design, construction, project progress evaluations, invoice verification and related work. The project manager is responsible for establishing a scope of work with a customer, preparing an independent government estimate using the government’s estimating software, managing a project schedule, and for procuring services, with a government contracting specialist, from contractors and architect/engineering (A/E) firms. Must be able to generate accurate and concise Project Management Plans, establish and track project milestones and timelines. Provide technical expertise as it relates to project governing codes, life safety, site workmanship quality, quality assurance, sustainability and environmental regulations. Employee acts as the “on-site” project manager or inspector for projects and performs day-to-day construction and inspection duties. Employee is also responsible for resolving complex problems or conflicts the may impede progress, and for assuring that contractors and agency staff work effectively and effectively toward timely completion of projects within an established budget. Employee has to demonstrate the ability to work successfully in a dynamic team environment and consistently support the other team members; Contracting Specialist, Contracting Officer, Program Analyst and Program Manager. Equally the employee is required to interface well with external customer professionals. Employee may be required to travel in conjunction with project site visits and progress reviews at project locations or to attend national, regional, and local conferences, seminars, and meetings. Minimum Qualifications: Bachelor of Science in Construction Management, Engineering or a related field and/or ten (10) years of experience in design and management of construction projects. Masters in a related field is desired. This position requires knowledge of and skills sufficient to direct the application of the latest developments in building design and construction and in solving problems not readily treated by accepted methods. This position also requires extensive knowledge of project management; architecture and engineering concepts, principles, and practices; and the ability to read, analyze and interpret construction documents, prepare construction schedules, prepare construction cost estimates, and write clear scopes of work and specifications. Good interpersonal skills are required when working with a diverse team consisting of the customer, acquisition, contractor, financial manager, and other stakeholders. The project manager is responsible for ensuring that the team members and stakeholders participate efficiently and effectively to achieve the common goal of completing a successful construction project. On scope, on schedule, on budget.

Job Description For years, has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options. POSITION OVERVIEW The Sr. Project Manager, Construction is expected to collaborate with the design, procurement, construction, and operations teams to ensure a consistent and compliant delivery of projects within one or more campuses. This role is responsible for the successful outcome of each project, shall oversee and lead the project team in project execution, and lead other duties as required and/or assigned. RESPONSIBILITIES • Actively participates in Preconstruction efforts to align design, scope of work, and estimates with current Stream metrics and goals., • Leads project team with procurement of qualified contractors and vendors to provide the quality services and product Stream Data Centers expects., • Manages and adheres to Development Agreements between Stream Data Centers and Tenant and ensures project compliance with contractual agreements., • Acts as primary Tenant Interface for communications, contractual obligations and requirements, and project coordination., • Compliance with the project Quality Assurance and Control program, • Ownership of project budget and change management process, • Project Schedule adherence, • Creation of Development Agreement Amendments, Change Orders, and Modifications, • Scope of work and pricing for all contracted vendors for accuracy and compliance with executed agreements, • Verifies as-builts are up to date and accurate., • General contractor payment application reviews to ensure costs are accurate and commercial terms are included appropriately and assists Project Coordinator in creation of monthly tenant invoices and financial draws., • Ensures timely submittal and request for information review and resolution., • Performs jobsite inspections and reviews installation progress, quality, and compliance. Includes review of progress against plan., • Ensures safety best practices and policies are being followed., • Development and presentation of weekly and monthly reporting requirements., • Bachelor’s Degree or equivalent combination of education/related experience, • 7-10 years of relevant experience in project management, preferably with a construction background and 5+ years within the Mission Critical space, • Knowledge of applicable building regulations, standards, best practices, and applicable codes., • Ability to read and understand project drawings, specifications, and submittals., • Experience in developing, managing, and understanding CPM schedules to support analysis and recommendations around contractor provided timelines., • Ability to lead integrated teams of Engineers, Contractors, Skilled Trades, Equipment Manufacturers, Commissioning Teams, Tenants, Authorities Having Jurisdiction, and Stream Professionals to a common goal and outcome., • Experience working across multiple locations in the United States., • Ability to travel to jobsite locations., • Experience leading and mentoring others., • Strong written and verbal communication skills. Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note - Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. If you need any assistance or an accommodation throughout the interview process due to a disability, you may contact us at .

Job Description Job Title: Manager, Behavioral Health Programs Job Status: Full-time Job Summary: Under limited direction from a senior level manager, the Manager of Behavioral Health Programs uses specialized knowledge in mental health and substance abuse treatment and skills obtained through experience, specialized training or certification to supervise the daily operations a team of individuals providing mental health and substance abuse services to a defined population. Leads defined work or projects of moderate scope and complexity. Assigns cases to professionals and serves as a technical advisor to teams. Resolves or recommends solutions to complex problems. May have extensive contact with internal and external customers to obtain additional grants and funding for the program as well as locate available help outlets. Essential Duties and Responsibilities: · Plan, assign, monitor and manage the work of others · Review performance and evaluate results achieved by subordinates · Coach and mentor subordinates and document discussions on a regular basis · Interpret, apply and recommend changes to organizational policies and procedures · Review progress of assignments with senior management · Balance conflicting resource and priority demands · Track staff productivity · Track billing in conjunction with Information and Technology department · Conduct staff meetings and case conferences and may consult and train on specific areas of expertise both internally and globally regarding treatment · Ensure compliance with agency’s quality assurance plan in conjunction with Quality Assurance Manager · Document all services in compliance with the agency’s quality assurance plan and report on program progress at required intervals per funding guidelines · Conduct regular reviews of program files and medical records for accuracy and completeness · Develop manual and curriculum of treatment · Conduct group therapy sessions as needed · Create, manage and operate within a specified budget in conjunction with the Fiscal department · Participate in program audits and follow up on findings and recommendations · Maintain agency confidentiality and clients’ privacy in accordance to the agency’s policies and procedures · Maintain currency in areas of psychosocial rehabilitation and therapeutic intervention techniques · Shall follow the funding sources requirements and CARF standards applicable to the services you provide · May provide direct care to patients as needed · May plan and execute various special event activities designed to increase awareness of specific programs and increase donations · May participate in public speaking events and/or various external meetings on behalf of ACCESS · May participate in the writing of grant proposals in an order to retain current funding and/or obtain new funding and review grant contracts and consult with Director on a regular basis to ensure compliance · May conduct psychological testing and substance abuse counseling as appropriate based on qualifications and assigned functional area · May translate and interpret information for non-English speaking clients as needed · Operate standard office equipment and use required software applications · Perform other duties and responsibilities as assigned Knowledge, Skills and Abilities: Knowledge of: · Biological, psychological and sociological concepts and trends · Advanced concepts, practices and procedures of crisis intervention techniques · Community resources including social services agencies and crisis intervention providers · Processes, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being received Skill in: · Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office Ability to: · Manage conflict in a calm and professional manner · Partner with other functional areas to accomplish objectives · Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed · Objectively gather information, identify linkages and trends and apply findings to assignments · Organize and prioritize multiple tasks and meet deadlines · Handle stressful situations and provide a high level of customer service in a calm and professional manner · Communicate effectively, both orally and in writing · Speak and write in English · Interpret, speak and write in Arabic, Spanish or other native language of the predominant service population preferred · Maintain confidentiality of agency, employee and client information Educational/Previous Experience Requirements: · Minimum Degree Required: o Master’s degree o Doctoral degree preferred · Required Disciplines: o Social Work, Psychology, Counseling or related field · At least 5 years of experience working in a mental health setting as a Fully Licensed Master Social Worker, Licensed Psychologist or Licensed Professional Counselor with prior management skills · At least 2 years working in a supervisory capacity in a clinical setting · Experience with grant writing preferred · Experience in a substance abuse setting may be required based on assigned functional area · Any equivalent combination of experience, education and/or training approved by Human Resources Licenses/Certifications: · Licenses/Certifications Required at Date of Hire: o Fully Licensed (Master Social Worker or Ph.D.) o Licensed Professional Counselor (LPC) o CAFAS certified if position is responsible for child therapy. o MCBAP Certified Addiction Counselor or Certified Advance Addiction and Drug Counselor, and Certified Clinical Supervisor – Michigan (CCS-M) may be required based on assigned functional area or ability to obtain within 6 months Working Conditions: Hours: Normal business hours, some additional hours may be required Travel Required: Local travel, up to 15% Working Environment: Climate controlled office Company DescriptionACCESS strives to enable and empower individuals, families and communities to lead informed, productive and culturally sensitive lives. As a nonprofit model of excellence, we honor our Arab American heritage through community-building and service to those in need, of every heritage. ACCESS is a strong advocate for cultural and social entrepreneurship imbued with the values of community service, healthy lifestyles, education and philanthropy.ACCESS strives to enable and empower individuals, families and communities to lead informed, productive and culturally sensitive lives. As a nonprofit model of excellence, we honor our Arab American heritage through community-building and service to those in need, of every heritage. ACCESS is a strong advocate for cultural and social entrepreneurship imbued with the values of community service, healthy lifestyles, education and philanthropy.

Job DescriptionRequisition Title: TEMP Pro Sales Customer Care Representative (INTERNAL) (049AR) US-MI-DearbornDescription Pro Sales Customer Care Representative At Percepta, we bring first-class service across each market we support. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners. The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer. During a Typical Day, You’ll • Perform all Customer Care responsibilities with consistent reliability., • Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including:, • Accurately respond to customer inquiries., • Document customer contacts., • Initiate outbound contacts as appropriate., • Provide online support for applications., • Utilize available resources to respond to internal and external customer inquiries., • Help identify process improvements and best practices for the team., • As applicable, answer email inquiries, web forms, etc. within required time frames in a professional manner with accurate and timely information., • Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager., • Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance., • Adhere to and support all Percepta and client initiatives and company policies and procedures., • Attend and participate in team meetings., • Act as a mentor to less experienced teammates which include:, • Training new team members., • Act as a backup for a subject matter expert in the absence of the Sr. Business Analyst and/or Team Leader., • Demonstrate leadership capabilities., • Complete training courses as directed by Operations and/or Training., • Complete additional tasks and projects as needed. What You Bring to the Role • High school diploma required. College degree preferred or equivalent work experience required., • 1 – 2 years of customer service experience required; does not need to be in a call center position., • Computer skills: experience working with multiple programs, ability to type., • Excellent customer service ability., • Ability to maneuver through various systems to provide the dealer with accurate information., • Displays professionalism and a positive attitude., • Ability to effectively communicate with customers, managers, and co-workers., • Strong written and oral communication., • Time management and organizational skills., • Willingness to take on new assignments., • Reliability., • Ability to multitask. What You Can Expect • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • Employee Rewards Program (Perci Perks), • Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Job Description Operations Manager Location: Downtown Detroit, MI in person 5 days/week About Us We're Proof, a high growth company in the legal tech industry founded in 2017. Our best-in-class legal services platform is trusted by over 3,000 law firms across the U.S. and serves countless pro se parties. Our core offerings, Service of Process and E-Filing, are designed to make legal services more accessible, efficient, and transparent. We are on track to double our business again this year and are looking for dedicated, detail-oriented professionals to join our team as we continue to scale. If you are passionate about transforming the legal industry and believe in making legal services more affordable and accessible to all, we invite you to join our mission-driven team. Role Overview The Operations Manager will be a pivotal leader responsible for operational excellence, ensuring seamless execution, adherence to quality standards, and outstanding client experience and success. This role demands a leader who can manage KPIs, foster cross-departmental collaboration, and coach teams toward maximum productivity and accountability in a fast-paced environment. Key Responsibilities Performance Management & Execution • Drive Execution: Lead the flawless execution of all day-to-day operational processes, ensuring alignment with organizational goals and adherence to established standard operating procedures (SOPs)., • KPI Management: Define, track, and analyze key performance indicators (KPIs) and operational metrics. Implement data-driven strategies to improve efficiency, productivity, and profitability., • Client Focus: Champion a strong client-centric culture within the operations team. Ensure operational decisions prioritize exceptional service delivery and client satisfaction., • Coaching & Development: Provide leadership, coaching, and mentorship to the operations team, fostering a high-performance environment focused on continuous improvement and professional growth., • Finding Solutions: Proactively identify operational challenges, develop effective solutions, and implement process improvements using a structured, problem-solving methodology., • 5 years of experience in an operations management role, preferably within a fast-paced, high-growth company or relevant industry., • Proven track record of managing and improving operational KPIs and driving measurable productivity gains., • Strong leadership skills with experience in performance management, coaching, and team development., • Exceptional problem-solving abilities and a data-driven approach to decision-making., • Excellent communication skills and experience fostering cross-departmental collaboration., • Proficiency in operational software, project management tools, and data analysis platforms., • Bonus Plan: Eligible to participate in the company bonus plan, • Comprehensive Benefits: Medical, dental, vision, disability insurance, and 401(k) available, • Flexible Time Off: Enjoy flexible paid time off and holiday policies, • Workplace Equipment: Necessary equipment provided This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

Job DescriptioneDiscovery Program ManagerEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities: - Contractor shall oversee all administrative logistical support for the contract to include, notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes; - Contractor shall insure that daily time entry is recorded by all contract staff; - Contractor shall coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units; - Contractor shall mentor and assist new team members to perform daily tasks; - Contractor shall promptly and thoroughly address any performance or personnel issues that arise within the contracted staff; - Contractor shall manage client expectations and deliverables and clearly and timely communicate with clients;- Contractor shall initiate process improvement initiatives; - Quotes shall facilitate communication, planning, recommendations, and resource management across internal and external stakeholders; - Contractor shall provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract; - Contractor shall participate in teleconferences or meetings to review, educate, and support program objectives; - Contractor shall assist in managing the Legal Clerical mailbox and tasks; - Contractor shall develop and track clerical and IT project schedules, milestones, and deliverables; - Contractor shall assist with providing information sought by client that are relevant to support Change Requests and Contract Modifications; - Contractor shall oversee and monitor all scheduled system maintenances in accordance with established policies and procedures; - Contractor shall review system and application logs and related reports to verify completion of scheduled jobs such as backups; - Contractor shall review and report technical assessments to include required tasks, estimated time frames, and effort for any scope project; - Contractor shall oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes; - Contractor shall oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022; - Contractor shall oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructure; - Contractor shall oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories; - Contractor shall oversee and monitor Discovery’s IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture; - Contractor shall comply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverables; - Contractor shall ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC Leadership; - Contractor shall formulate and enforce work standards; assign contractor schedules; - Contractor shall present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences; - Contractor shall work collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverables; - Contractor shall provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future- Contractor shall plan, organize, direct and support all activities identified in the contract; - Contractor shall ensure conformance with RFQ schedules and costs; - Contractor shall monitor employee performance and productivity; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall review work discrepancies; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall be responsible for the overall RFQ performance and quality assurance; - Contractor shall provide timekeeping and invoicing for labor hours, travel and ODCs, if any; - Contractor shall ensure that program/project schedule, performance and deliverables are met; - Contractor shall maintain a qualified and certified, as appropriate, Contractor work force to meet the Government’s needs under this RFQ; - Contractor shall provide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC program; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall assist in all project management task performance; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall resolve problems, issues or conflicts, as required; - Contractor shall prioritize tasks and assignments to Contractor work force based on Government’s direction and best practices; Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Automated Litigation Support Lab Manager Employment Type: Full-Time, ExperiencedDepartment: eDiscovery As a CGS Senior ALS Lab Manager, you will leverage industry knowledge, and market research, and have wide-ranging experiences across operating systems and coding languages. You will serve as the lead manager responsible for the delivery of lab data processing services and be responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and providing the case attorney with detailed notice of deficiencies. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Serves as the lead manager responsible for delivery of lab data processing services.- Primarily ensures timely and accurate completion of tasks. Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications.- Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request.- Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies.- Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work. - Responsible for webhosting support for unsupported cases managed by the lab.- Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.- Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production. Qualifications:- Extensive Relativity experience required.- Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred.- At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review.- At least five years of experience at the management/supervisory level.- Requires thorough knowledge of the litigation discovery process, and the EDRM workflow.- Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools.- Undergraduate degree required, preferably in computer science or related field. Only the Contracting Officer can approve a waiver of the degree requirement. Ideally, you will also have:- Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionFinance Project ManagerEmployment Type: Full-Time, ExperiencedDepartment: Project Management CGS is seeking an experienced Finance Project Manager to provide oversight of financial and procurement services for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The Project Manager will be responsible for overseeing processing workflows ( in the Office of Financial and Procurement Services).- Performs and oversees financial / procurements services.- The Project Manager will have frequent contact with the Government Case Managers, and other DOJ agency staff- Ensure processes and procedures are followed.- Overseeing a small team of financial analysts- Performs an active quality assurance role to ensure high quality work delivered on time. - Trains staff on entering and updating data in proprietary databases. Qualifications:- At least four years of progressively more responsible supervisory and management experience in financial systems. - Must have proven capabilities and communication skills to successfully interact with clients and attorneys. - Demonstrated ability to manage numerous complex and time‐critical support activities simultaneously. - Requires expert knowledge of Finance Systems including SAS; outstanding writing skills; excellent oral communication skills; and excellent management skills. - Requires knowledge of the Government's data processing environment in which the work is to be performed, including office automation networks, PC‐based databases and other applications, and internet and server‐based databases and other applications. - Must be a US Citizen - Must be able to obtain a Public Trust security clearance. - Must have an undergraduate degree - Law Degree desirable. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Centers For Family Development, Inc. (CFDI) is a private, non-profit comprehensive family counseling agency that was originally established in 1978 as Black Family Development, Inc. (BFDI) by the Detroit Chapter of the National Association of Black Social Workers (DNABSW). By establishing BFDI as a family counseling agency, DABSW sought to promote and provide quality community-aligned social work services in Detroit. Since that time, BFDI has grown to accommodate the increasing demand for a variety of specialized family-focused counseling and services in the community. CFDI’s programming includes early childhood resources and literacy development, a 3-tiered juvenile justice service array, mental health prevention and treatment, substance use disorder prevention and treatment, R.E.A.L Brothers supportive resources, school-based intervention, and trauma-informed care. Most importantly, our staff are heroes who strive to match passion for service with equal parts best practice to partner with families to achieve their goals. Our organization is seeking a Full-time Deputy Director/Senior Manager Information Technology with the corresponding experience requirements: Requirements: The Deputy Director/Senior Manager of Information Technology serves as the primary operational and strategic partner to the Director of IT, providing day-to-day leadership, project management, and hands-on administration of the organization’s technology infrastructure. The Deputy Director/Senior Manager is responsible for overseeing IT operations, implementing modernized systems, maintaining cybersecurity posture, developing cyber security policies and managing technology-related projects across the organization. The Deputy Director/Senior Manager ensures that IT solutions support business needs, improve efficiency, and align with future strategic goals. The Deputy Director/Senior Manager will be responsible for leveraging Power BI to transform raw data from the Accounting, Human Resources, Clinical Programs, Quality Assurance, Communications, and Information Technology departments into meaningful insights through dynamic dashboards, reports, and data models. This role will work closely with cross-functional teams to support data-driven decision-making and enhance overall organizational performance. In addition, the Deputy Director/Senior Manager will lead efforts to introduce these departments to new technologies and streamlined processes, ensuring that each team is equipped with tools and workflows that improve efficiency, transparency, and strategic planning. The Deputy Director/Senior Manager will take lead responsibility for implementing the technical requirements for the Athena EMR system. This includes collaborating with Program Supervisors, Therapists, medical staff, the Chief Operating Officer, Athena’s functional and technical teams, and other external stakeholders to develop a comprehensive implementation plan. The Deputy Director/Senior Manager will ensure that clinical workflows, operational requirements, system configuration needs, and change-management strategies are fully aligned to support a successful deployment, strong user adoption, and the long-term optimization of the Athena EMR system. Requirements 3–5+ years progressive IT experience, including Microsoft 365 and networking. Demonstrated project management experience. Preferred Bachelor’s degree in IT, Cybersecurity, or equivalent experience. Relevant industry certifications (CompTIA, Microsoft, etc.). All candidates must demonstrate strong computer literacy, strong documentation and oral communication, ability to work effectively as a member of a multidisciplinary team.

Job Description • Requirement: 60% Travel About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job SummaryReports To: Vice President, Food Safety & Quality Assurance Location: Remote (Preferred: Midwest or West Coast) Travel: Up to 65% The Opportunity Canteen is seeking a proactive, highly skilled Quality Assurance Manager to help lead and strengthen Food Safety & Quality Assurance (FSQA) programs across multiple business lines. This role is ideal for a confident FSQA professional who thrives in the field, builds credibility quickly, and enjoys coaching teams while driving consistent, compliant execution. As a key partner to operations, you will validate programs where the work happens—inside dining locations and food distribution warehouses—while helping shape future improvements at scale. How You’ll Make an Impact • Serve as a Food Safety & Quality Assurance Subject Matter Expert (SME) supporting field teams through hands‑on guidance and problem‑solving, • Conduct on‑site FSQA assessments to evaluate program implementation, identify gaps, and provide actionable coaching, • Support customer complaint investigations and recall communications as needed, • Troubleshoot complex FSQA issues in both dining and warehouse environments, • Develop and contribute to Quality Assessment Reports and enhancements to FSQA programs, • Support the design and delivery of engaging training initiatives for field associates, • Manage multiple projects and priorities with precision and accountability, • Partner cross‑functionally while working independently with energy and professionalism, • Bachelor’s degree in Food Science, Food Technology, or a related bioscience field, • 5+ years of leadership or management experience in food safety, quality assurance, operations, or regulatory roles, • Strong working knowledge of FDA Food Code requirements, • Knowledge of good distribution and handling practices is a plus. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1504767 Canteen

Job Description We are seeking a Construction Project Manager to join our team! Must have General Contractor/Construction Management experience. Responsibilities: • Overall responsibility for cost, schedule, safety, quality, risk management, engineering, construction, and commissioning of construction projects., • Collaborate and manage field personnel and contractors to ensure adherence to standards, permits, performance quality and safety expectations., • Manage and coordinate design, operational reviews and approvals., • Review/develop technical standards, specifications, drawings and documents (i.e. overall responsibility of document control plans for projects)., • Manage day to day project contractual issues., • Work with management to implement internal Project Control tools., • Assist in negotiation of agreements., • Report to management on project progress, costs, schedules, safety, quality, etc., • Lead and participate in the selection and negotiation of project contractors., • Responsible for project Quality Assurance/Quality Control., • Support the development of the capital cost estimate at the various project stage gates. May oversee contract labor for electrical, HVAC, plumbing, fire safety equipment security systems and building hardware., • Ensure deadlines and cost targets are met, • Maintain required project documentation, • 5 years applicable commercial construction experience including project management, scope development, planning, scheduling, execution, engineering and design, risk management, and commissioning, • Engineering degree or equivalent experience with a strong proven track record.., • PMP or other recognized Project Management Certification or equivalent experience., • Experience to include coordinating multi-disciplinary activities and a proven ability to work across departments and work groups internal and external., • Experience in negotiating, managing, and implementing contracts., • Experience in cost estimates, cost control and managing budgets., • Strong analysis and critical thinking skills, • Deadline and detail-oriented, • Strong leadership qualitiesCompany DescriptionKEO Illinois (KEO) is a general contracting, construction management and design-build company. Since its founding in July1994, KEO has completed numerous commercial, institutional and municipal medium-to-large scale pro-jects. KEO's successful 30+ years in business can be attributed to commitment to excellence, hard work and the ability to meet clients’ needs.KEO Illinois (KEO) is a general contracting, construction management and design-build company. Since its founding in July1994, KEO has completed numerous commercial, institutional and municipal medium-to-large scale pro-jects. KEO's successful 30+ years in business can be attributed to commitment to excellence, hard work and the ability to meet clients’ needs.

Job Description TRIGO Global Quality Solutions is seeking to fill a Sr. Team Lead Position in the Detroit/Metro Detroit area. Candidate MUST be willing and able to travel to various sites as needed. Reliable transportation is required* Overall Purpose of a Sr. Team Lead Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members Provide leadership and guidance to site personnel Support and maintain a positive and productive atmosphere at sites Ensure all company and customer guidelines are upheld May Report to Site Manager / Site Supervisor / Sr. Site Leader / Site Leader Responsibilities Client relationship & Business development • Establish and maintain relationships with customers and site personnel, • Daily communication with various stakeholders at the site levelOperations, • Assist Site Leaders or Sr. Site Leaders as needed, • Train to the Site Leader position and flex up to support in this role as needed, • Train inspectors and validate adherence to process (ie: audits), • Communicate changes in projects and work instructions to inspectors, • Document and report non-conformances to Site Leader/Supervisor, • Make independent judgments for subjective scenarios according to project needs, • Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills, • Manage material movements using inventory management tools (ie: scanners) as needed, • Work as an inspector when required, • Comply with local and company Health & Safety legislation, laws, and policies, • Facilitate communication of information within and between workgroups, • Collect and maintain company reports and data Hard Skills • Proficiency in English, • Excellent written and verbal communication skills, • Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook, • Proficient in the use of various gauges and measuring devices, • Demonstrated flexibility within a fast-paced challenging environment, • Ability to take initiative and handle highly sensitive and confidential material, • May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances, • Walk and/or stand for long periods of time, • Lift / move 50 pounds, • Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel Global team spirit • Team player, • Caring for people, • Reactive, • Resilient to pressure, • Client oriented, • Reliable & trustworthy, • Autonomous, • Innovative, • 1+ year in Quality related position preferred About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training. The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries. TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability. TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted Job Posted by ApplicantPro

Job DescriptionPrimary Position Objective Assists in the preparation and service of meals. Responsible for kitchen and dining area sanitation. Brief Description of Duties • Prepares well-balanced, nutritious meals, which enable them to remain healthy throughout their participation in the program., • In collaboration with the food service manager, prepares three meals per day, except on holidays and weekends, when two meals are acceptable. In lieu of the third meal, healthy snacks shall be available to students on weekends and holidays., • Meals shall be planned and prepared using a minimum of a 28-day cycle cafeteria menu., • Ensures meal service is provided for work-based learning, off-center activities, late arrivals, etc., • Ensures food options and nutritional guidelines outlined in company policy and the PRH shall be provided., • Ensures all meals and food items meet the dietary needs and desires of a diverse population, including ethnic, vegetarian, and low-fat alternatives., • Assists in developing and implementing procedures for ordering, purchasing, receiving, storing, inventorying, and issuing food products that ensure the prevention of fraud and abuse, protection of food and food preparation equipment and areas from contaminants, insects, and rodents, and the safe and sanitary handling and storage of food., • Assists in implementing procedures to obtain student input into the planning and evaluation of the content and quality of the meals and service provided in order to ensure students have input into meal planning and are satisfied with the center food service., • Ensures the safety, health, and security of students, staff, and property., • Provides quality customer service to the students that we serve at all times., • When assigned, completes the cafeteria lock-up checklist on a daily basis and is accountable for security in this area., • Follows CDSS plan and Code of Conduct system daily., • Works towards meeting performance standard goals., • Maintains good housekeeping to include sanitation in all areas and complies with safety practices., • Adheres to required property control policies and procedures., • Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP), Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures., • Demonstrates and abides by Serrato Corporation's core values and operating principles., • Models, mentors, and monitors appropriate career success skills., • Helps students become more employable through continuous reinforcement., • Participation in PRH-mandated staff training is mandatory. Failure to participate may result in disciplinary action up to and including termination., • Knowledge of basic food preparation and proper food handling procedures., • Knowledge of general kitchen equipment and appliances., • Ability to work in a fast-paced environment., • Ability to work under direction of senior personnel and follow recipes. Education NRA Food Service Sanitation or equivalent/Safe Serve. Valid State Driver's License. Certificates/Licenses/Registration • Paid Short Term / Long Term Disability and Basic Life Insurance., • Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA), • Paid Holidays, • Paid Time Off, • 401(k) retirement plan with company match, • Tuition Reimbursement, • Serrato Corporation is an Equal Opportunity Employer #INDD • Serrato Corporation conducts background checks and drug screens.

Job Description SUMMARY OF MAJOR FUNCTIONS: The Clinical Supervisor manages effective clinical service delivery for consumers in residential and outpatient settings. The Clinical Supervisor is responsible for the supervision of all clinical services for persons served, including supervision of clinical staff (counselors), timely reviews and approvals of all clinical documentation for services, support of quality processes, and coordination of services for substance use disorder and mental health. This position reports to the CCO. DUTIES AND RESPONSIBILITIES: Staffing of Clinical Services: • Responsible for ensuring that all scheduled mental health clinical services (e.g., therapy groups, didactics, etc.) are staffed adequately each day, • Available to provide backfill support as needed, • Continuously monitor census roster; adjust caseloads and caseload assignments as needed, • Continuously monitor admission and discharge reports; alert administration about any concerns noted, • Collaborates with the Manager – Fidelity, Training, and Interns to ensure placement and support of interns Clinical Supervision Services: • Participates in the review of clinical issues and program policies and procedures., • Consult with Managers, Counselors, and related professional and paraprofessional staff, as appropriate, in the performance of therapeutic and/or casework; to include appropriate referral for services as required, • Conduct and document performance reviews for every clinical staff (90 days of hire and biyearly. Reviews are required annually on the anniversary date of hire), • Identifies training opportunities for clinical staff; coordinates with the Manager – Fidelity, Training, Interns, and the CCO to have training needs met either internally or externally, • Participates in case conferences, mid-treatment reviews, utilization reviews, etc., as needed or requested. Quality Maintenance of Direct Clinical Services: • Conduct and document Group Fidelity checks (monthly) of group counseling sessions and didactics, including providing feedback during supervision, • Conduct and document Supervision (one-to-one) for clinical staff in accordance with the Quality Assurance Program Plan (QAPP) o Weekly for all clinical staff weekly within the first 90 days of hire o Monthly for clinical staff with an MCBAP developmental plan o Monthly for licensed, credentialed, and/or master’s level clinical staff • Conduct and document Direct Observation / Live Supervision for all clinical staff that provide direct services (individual and/or group counseling) o All clinical staff will be observed weekly within the first 90 days of hire o Clinical staff with an MCBAP developmental plan will be observed quarterly o Licensed, credentialed, and/or master’s level clinical staff will be observed semi-annually • Supports QAPP training as necessary, • Aids accomplishment of performance indicators, outcome measures, and data tracking for quality improvement, • Collaborate closely with the Quality Assurance Manager and CCO to resolve issues concerning the agency’s QAPP Quality Maintenance of Clinical Service Documentation: • Track that when consumers are discharged from programs a discharge summary and closing out of charts are done within 3 business days after the consumer discharge date, • Participates in all agency audits (external) as needed Additional Responsibilities: • Maintain incident reporting as required by EHI Policy and Procedures and governing and accrediting authorities, • Give clinically appropriate consequences to all incidents, • Providing positive reinforcements for all programming, • Provide weekly monitoring of treatment planning, reviews/adjustments of treatment planning, discharge planning, etc., • Facilitate positive staff morale by leading by example, cultivating a culture of collaboration and support, mutual respect, open communication, and integrity, • Collaborate with CCO to achieve key performance goals, tasks, and responsibilities, and continuously seek efficiencies in program operation, • Must be available 24 x 7 for coverage of unexpected clinical emergencies, and provide clinical direction to Residents Aids telephone calls, • Ensures that drug screens are conducted correctly and in a timely manner, responsible for final approval of drug screen records, statistics, and reports, • Responsible for final approval of written communication (e.g., absconder reports, etc.) with Criminal Justice Personnel (e.g., Probation and Parole Officers), • Identifies opportunities for quality processes and workflows, • Supports onboarding training and supervision for newly hired clinical staff for at least the first 90 days (probation period) as needed and as directed by the CCO, • Participate in regulatory meetings and all agency, unit, team, and individual meetings as requested, • Supports and adheres to the rules and regulations of EHI, regulatory and accrediting bodies, • Fosters positive relationships with community partners, stakeholders, etc. to enhance the organization's reputation and broaden its reach, • Implements other duties or procedures as requested by the CCO and executive leadership MINIMUM REQUIREMENTS – EDUCATION AND EXPERIENCE • Master’s degree in health or human services, or behavioral science and a full license is required. Prefer (2) years’ experience in mental health and chemical dependency, • Holds a CCS or a CCS-DP or equivalent credential as defined by MDHHS, DWIHN, MCBAP., • Prefer experience in delivering cognitive/behavioral skills, DBT, Motivational Interviewing, and/or pro-social skills training., • Must be computer literate and able to learn and maneuver in various electronic medical record systems., • Maintain credentials and licenses that support job function., • Excellent verbal/written communication skills and ability to communicate with both clinical and non-clinical audiences., • Ability to collaborate effectively with multidisciplinary teams., • Demonstrated commitment to ethical and cultural competence., • Familiarity with electronic health record (EHR) systems and data analytics., • Strong prioritization and organizational skills., • Ability to manage several projects and priorities simultaneously., • Solid verbal and written communication skills., • Ability to exercise excellent judgment and work independently., • No active police warrants may not be on probation or parole., • If in recovery, must have a minimum of (10) years of continuous sobriety and abstinence., • Must have no current case open with the Department of Corrections., • Must have no Felony or Misdemeanor convictions for a minimum of (8) years prior to employment., • Must pass an MDOC LEIN Clearance.

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