Business analyst jobs in Detroit, MichiganCreate job alerts

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Workforce Analyst works with leaders, support teams, and staff in each supported team to help each unit meet goals around enrollment, retention, and student financial services. You will partner and collaborate with other teams within workforce management and department leadership to align staff to ensure service level/speed to answer goals are met for our learners. The Workforce Analyst provides direct assistance to each area of our operation to develop staff plans and create recommendations to balance staff entitlements and off-production activities against contact center demand, assists the Workforce Manager in compiling applicable data and reporting around department performance, determines priorities and implements action plans to ensure service delivery, and works directly with the Workforce Planning Manager to deliver a view of expected staffing each week and will schedule off-production activities according to these tactical plans. The Workforce Analyst is also responsible for delivering recommendations around hiring and staff alignment to meet the needs of each department. This is a remote friendly position (#LI-Remote). You will report to the Workforce Manager. What You'll Do: Oversee intra-day management for an assigned area with the purpose of optimizing resources to achieve our goals. Monitor real-time work arrival and adherence patterns to help alert and adjust for outages, staff shortages, and unplanned events. Create schedules weekly and schedule activities to provide complete staff plans weekly. Provide feedback to management on productivity, adherence, performance, and results either through established reporting or ad-hoc requests. Monitor dropped calls and queue/dialer abandon rates. Partner with business leadership and the Contact Center Solutions department to build and oversee the monitoring and communication of outbound campaigns and dialing lists. Provide feedback to leadership to ensure on-phone and off-phone activity is managed throughout the day. Monitor callouts, tardiness, and PTO. Enter real-time exceptions into the workforce management tracking system (absence, tardiness, trainings, meetings, overtime, shift adjustments, etc.). Perform run-rate calculations to compare the forecast to intra-day volume trends and update the workforce management tracking system to improve capacity. Identify and escalate service level risks through the weekly staff planning process and staff plan delivery and communications. Work independently with business liaisons to ensure off-production activities are accounted for and reflected in staff schedules. Provide in-depth analysis of our performance against goals and on an ad-hoc basis within the staff planning lifecycle. Respond promptly to emails and chat requests. Identify and escalate service level risks. Other duties and responsibilities as assigned. What We're Looking For: HSD/GED and 2 or more years of telephony or call center experience. Knowledge of contact center solutions. Working knowledge of Excel (can maintain complex spreadsheets) and PowerBI. Knowledge of how planning/forecasting staff requirements translate to the creation of schedules and real-time (intra-day) management to support multi-department contact center operations with a distributed workforce to encourage work life balance. Ability to work well with teammates, workforce management leaders, and supported business leaders. Analytical, written, and oral communication skills. Attention to detail and timelines, while handling several tasks at once. Ability to look at data to draw conclusions or inform decisions. Knowledge of Workforce Management systems such as NICE/IEX, Verint, or other similar systems. Experience with Five9, Ring Central, or other telephony systems. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $48,301.00 - $77,296.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $53,373.00 - $72,210.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources

Job Title: Program Operations Specialist About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Position Details: Job description Title: Business Operations Analyst (Contracts and Operations Coordinator) Location: Detroit MI (75 % REMOTE) Duration: 06 Months Will this position be required to work onsite for any reason at any time? Yes, 1-2 times a month. Engagement Description : Responsible for supporting Group Operational Readiness team with creating and issuing administrative services contracts, other legal documents and reports for the delivery of programs and services, including but not limited to ASC Contracting. Top 3 Required Skills/Experience – The most important must-have skills. Include: • Advanced Microsoft Skills in Word and SharePoint, along with intermediate skills in Excel., • Proven experience with administrative coordination and follow-up, as well as task tracking and management., • Attention to detail is a MUST. Required Skills/Experience – The rest of the required skills/experience. Include: • Effective research, analytical, and verbal and written communication skills., • Excellent interpersonal skills necessary to interact with multiple work styles and personalities., • Ability to work in a fast-paced, deadline-oriented work environment necessary to process a high-volume of work., • Team player who is comfortable in a collaborative working environment. Preferred Skills/Experience – Optional but preferred skills/experience. Include: • Ability to produce statistical information from conceptual needs., • Experience in accessing and viewing data in a customer relationship management tool (ie Salesforce), • Basic skills in Access and PowerPoint, • Prior health care insurance experience Education/Certifications – Include: 1. Bachelor's Degree in related field preferred., 2. Two (2) to five (5) years of experience in related field is required., 3. Experience with project management standards required; PMP certification preferred Location: Detroit MI (Hybrid) Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need. It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665. Rewards: Medical, dental, vision 401k Term life Voluntary life and disability insurance Optional Pre-paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Work-visa sponsorship Opportunity for advancement Long-term assignment with opportunity for hire by client SELECT AWARDS · An INC 5000 company for 10 years · Corp! Michigan Economic Bright Spots · Crain’s Detroit Business Top Staffing Service Companies in Detroit · TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions · Best of MichBusiness winner in HR Wizards & Partnerships · Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest · 101 Best & Brightest Companies to Work for in Michigan

Role: SAP Functional Consultant – Supply Chain Location: Dearborn, MI Visa: USC/GC JOB SUMMARY The SAP Functional Consultant for Supply Chain plays a crucial role in aligning the functional capabilities of the SAP S/4 solution with the strategic goals of the FCS organization. This position is responsible for providing subject matter expertise in the SAP S/4 Supply Chain (MM) solution, ensuring it effectively supports FCS business processes and enhances operational efficiency. The SAP Functional Consultant for Supply Chain will be a highly experienced business analyst who acts as a subject matter expert for all Supply Chain related processes within SAP. The role involves working with the FCS Supply Chain team, the FCS IT team, and the solution integrator to analyze requirements, design best in class solutions, configure the SAP S/4 system, and test/deploy the SAP S/4 HANA solution for FCS. ESSENTIAL FUNCTIONS · Business Analysis & Requirements Gathering: Gather, document and translate business needs into SAP solutions for the Procure-to-Pay (P2P) process, which covers planning, purchasing, inventory, and payment within SAP's MM and FI modules. · Provide ongoing support for SAP P2P processes like planning, guided buying, strategic sourcing, and inventory management. · Provide consulting support for master data and data migration strategies/execution. · System Configuration: Configure SAP S/4 for Supply Chain business needs including demand planning, production planning, procurement, and inventory management to meet business needs and standards. · Integration & Collaboration: Ensure seamless integration of Supply Chain solution with other SAP modules and external applications. · Testing & Deployment: Develop test plans, execute test scenarios, and validate results, supporting the deployment of new SAP S/4 Supply Chain solutions. · Communication and leadership: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams, influence stakeholders, manage expectations & train end-users. · Experience with integrations: Knowledge of how MM/IM integrates with other SAP modules like Sales and Distribution (SD), and FICO as well as third-party systems. · Support & Problem-Solving: Provide post launch support for SAP MM/IM/SDFI-CO, including troubleshooting issues, resolving incidents, and performing root cause analysis. SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities with this position. However, for specific projects, the position may require leadership skills. Job Responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Educational: A bachelor's degree in a related field such as Information Technology or Business Administration. SAP Certification(s) in the MM/IM module is a plus. o Batch job management o Transport management o Experience in Data Migration (extraction, cleansing, loading and validation) o BTP (Business Technology Platform – Cloud based) knowledge is a plus. · Designing, implementing, and maintaining Electronic Data Interchange (EDI)processes to ensure seamless electronic document exchange with trading partners · Deep understanding of core SAP MM/IM/P2P functionalities, including demand planning, production planning, procurement, and inventory management. · Familiarity with integration points between MM/IM and other SAP modules (SD, FICO). • Analytical and problem-solving abilities: The capacity to identify and troubleshoot complex business and system issues, and to translate business needs into technical solutions., • Communication and leadership: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams, influence stakeholders, manage expectations & train end-users., • Project experience: Proven experience working on at least 2 full-cycle SAP implementation projects. WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to use hands or fingers to handle or feel, reach with hands and arms, talk, and hear. The employee frequently is required to stand, walk, and sit; may travel from building to other sites. Specific vision abilities required of this job include close vision, distance vision, and ability to adjust focus.

Senior Inventory Analyst We’re seeking a Senior Inventory Analyst to drive inventory optimization, improve forecasting accuracy, and support supply chain efficiency within a distribution environment. This role partners closely with procurement, sales, and operations to align inventory strategy with demand while delivering actionable insights to leadership. Key Responsibilities • Optimize inventory levels, safety stock, and turnover, • Analyze inventory KPIs and develop reports and dashboards, • Support demand forecasting and planning initiatives, • Manage and improve inventory processes using Epicor Prophet 21, • Bachelor’s degree in Supply Chain, Business, or related field, • 5+ years of inventory or supply chain experience, • ERP experience required; Epicor Prophet 21 strongly preferred, • APICS CPIM a plus

POSITION SUMMARY Our client is seeking an Investment Associate to support the evaluation, underwriting, execution, and ongoing monitoring of lower middle market investments pursued through search funds and independent sponsor structures. The Associate will play a key role in assessing and executing roll-up opportunities sourced both through searchers and directly from the broader market. Responsibilities span the full investment lifecycle, including opportunity screening, industry and market research, financial modeling and underwriting, due diligence coordination, preparation of investment committee materials, and transaction execution. The role also involves partnering with internal resources to support searchers and portfolio companies, contributing to transaction structuring, and helping drive roll-up strategies from initial thesis development through closing. Performance is measured by execution reliability (quality and timeliness), sound judgment, and clarity of thought. RESPONSIBILITIES • Own financial modeling and return analyses for new platform and add-on acquisitions and validate key assumptions driving investment outcomes., • Assess key value drivers, investment risks, value creation levers, and gating issues, synthesizing financial and qualitative factors into a clear investment view., • Evaluate fragmented industries and roll-up theses, including consolidation dynamics, competitive positioning, demand drivers, and structural risks, directing market research efforts to validate assumptions., • Identify key due diligence plan priorities, questions, and frameworks for addressing core diligence gaps to validate conviction (or lack thereof) at pace., • Develop and present structured investment recommendations to senior leadership and investment committee, clearly articulating merits, risks, and key decision drivers, through polished and reliable presentation materials., • Oversee the work of an Analyst when required (e.g., as part of normal investment evaluation processes), • Manage core diligence workstreams end-to-end, coordinating third-party advisors, searchers, and internal stakeholders to ensure timely execution., • Oversee portfolio monitoring, proactively identifying performance trends, risks, and value-creation opportunities through financial and KPI assessments. IDEAL CANDIDATE PROFILE • Advanced financial modeling skills and familiarity with transaction diligence processes, with the ability to independently lead analytical workstreams and produce investment committee presentations., • Exceptional analytical judgment and problem-solving skills, particularly in settings with limited information and time, with rigorous attention to detail and consistent intellectual honesty., • Financial modeling expertise, with the ability to build, audit, and refine complex models with limited oversight., • Experience with consistency in producing polished, investor-ready materials and overseeing the quality of presentation outputs., • Demonstrated ability to operate autonomously, take full ownership of workstreams, oversee Analyst output when required, and drive investment processes forward with limited direction., • Proven ability to perform under tight timelines while managing multiple concurrent transactions and priorities., • Clear written and verbal communication ability, both internally with investment team peers and externally representing the firm when communicating with searchers, sellers, advisors, and other third parties., • High emotional intelligence and interpersonal maturity, with the ability to engage effectively with Partners, searchers, management teams, and external advisors., • Leadership, initiative, and a sustained record of high performance in academic and professional settings. EDUCATION & TECHNICAL SKILLS • Bachelor’s degree required (Finance, Accounting, Economics, Business, or related analytical discipline preferred), • Strong academic track record demonstrating analytical rigor and high performance, • 2 to 4 years of direct transaction experience in M&A, investment banking, private equity, or a similar rigorous, fast-paced, analytical role, • Advanced financial modeling capabilities, including Leverage Buyout (LBO), three-statement, merger, and return analysis models, • Deep proficiency in Excel, with the ability to independently build, audit, and refine complex models, • Experience evaluating investment opportunities, including industry analysis, roll-up strategies, and value creation planning, • Advanced PowerPoint skills, with the ability to develop polished, investor-ready presentations for senior leadership and investment committees, • Financial statement analysis and KPI-driven performance monitoring expertise, • Strong written and verbal communication skills, • Detail-oriented, analytical, and comfortable working hands-on in a fast-paced environment

Title: Remarketing Analyst (Contract Administrator) Pay Rate: $20.00/hr Location: Detroit, MI (2-days remote/3-days onsite Hybrid Schedule) Schedule: Mon – Fri, 8:00AM – 5:00PM EST The Remarketing Coordinator will be responsible for performing dealer onboarding activities and SmartAuction ID processing in the Remarketing Department. Responsibilities include, but are not limited to; · Ensuring document packages received are complete and accurate · Processing group document packages in a timely manner · Following onboarding processes and procedures to ensure all systems are updated accurately · Communicating with the sales team and cross functional partners to reconcile any issues related to onboarding · Processing User ID requests and communicating with dealer users · Supporting account maintenance activities · Assisting with monitoring shared mailboxes and ad hoc team projects · Supporting and engaging in SmartAuction business unit initiatives, as necessary, to support overall product growth and process improvements Position Qualifications: · 1-2 years of experience in a remarketing, auto, or contract administration environment · Strong knowledge of general PC applications, including MS Office, specifically Excel · Strong oral and written communication skills · Strong analytical and problem-solving skills · Strong interpersonal skills to work effectively with others · Strong detail orientation, organizational, and planning skills · Experience with Salesforce preferred · A minimum of a Bachelor’s Degree in Business or other relevant field; professional training/certification preferred

Job Description Join Us in Driving a Safer and Greener Tomorrow as an Inventory Analyst at ArcelorMittal Tailored Blanks! Position: Inventory Analyst Location: Detroit, Michigan Vacancy: This posting is for an existing vacancy Overall Responsibility: The primary purpose of the Inventory Analyst role is to review, enter and/or modify CMS data as appropriate. Ensure data is being entered accurately in CMS by authorized parties. Provide operations with the information and analytics needed to meet customer requirements while ensuring proper inventory levels are maintained and accounted for within CMS system. Accountabilities: • Providing meaningful analysis of complex data to support material strategies., • Review, enter and/or modify CMS data to ensure accurate and compliant information is entered., • Maintain accurate data in CMS in a time-sensitive manner., • Establishing used serviceable material fill rate targets, analyzing real time data, identifying gaps and recommending corrective actions., • Conducting analyses to support business cases, contracts and financial planning with respect to company material strategies., • General receiving administrations-verify all ASN’s received by Shipper/Receiver, and address discrepancies, if any., • Report production and compare coil yield versus scrap weight and blank yield., • Summarizing reports on the output for all weight used during the month., • Ensure ERP (CMS) system is accurate with data after every month-end., • Daily reporting on ASN's for coils., • Conduct manual production reporting of coils., • Other duties as assigned. Skills, Requirements, and Personal Traits: • High School Diploma - Associate's degree preferred, • 3+ years of experience working within a Manufacturing environment within Materials & Logistics, • Possess strong analytical skills, • Advanced knowledge in personal computers, standard corporate software, and applicable systems skills are required (Microsoft Office)., • Advanced communications and interpersonal skills are required., • Advanced knowledge of inventory management practices, • Fulfill the Health and Safety responsibilities as identified in the Occupational Health and Safety Program., • Other duties as assigned, • Promotes adherence of AMTB's Core Values, • Ensure QMS conforms to the requirements identified in IATF 16949 and AMTB Process Map, • Fulfill all responsibilities as identified in the Employee Handbook Join Our Team and Be Part of Something Groundbreaking! Are you ready to take your career to the next level? Our manufacturing facility is designed with cutting-edge technology and innovation at its core. As a leader in the automotive industry, we are committed to excellence, efficiency, and the future of advanced manufacturing. At AMTB, we’re not just transforming the automotive industry—we’re making a real difference in the world, and we want you on our team! Here’s why joining us is your best career move: • Make a Life-Saving Impact: Every part you help create plays a crucial role in saving lives. Our innovative, lightweight components enhance vehicle safety and performance, ensuring that drivers and passengers are better protected in crashes. Knowing your work directly contributes to safer roads is truly fulfilling!, • Protect the Planet: We’re committed to sustainability. Our parts not only make vehicles safer but also reduce carbon emissions. With materials that are 100% recyclable, you’ll be proud to know that your efforts are helping to create a healthier environment for future generations., • Thriving Culture: Recognized as a "Great Place to Work" for three years running, and with multiple awards as one of the best companies to work for, our culture is built on values that promote collaboration, respect, and inclusion. Here, every voice is heard, and every idea matters., • Career Growth: We believe in nurturing talent from within. With extensive training and dual career paths, you can advance as a technical expert or in leadership roles—whatever aligns with your aspirations., • Education and Well-Being: We invest in your future by covering your educational expenses and providing virtually unlimited access to mental health resources. Your safety—both physical and emotional—is our top priority., • Celebrate Success Together: We work hard and celebrate even harder! Our generous bonus structure rewards your contributions and the collective achievements of our team. Our Values: Safety in Everything We Do We Operate With Respect We Do What We Say We Will Do We Win Together, We Lose Together We Challenge Ourselves and Each Other We Find a Better Way If you're ready to feel good about the work you do and help shape a safer, more sustainable future, AMTB is the place for you! Come innovate and inspire with us! Discover more about us at our website. Check us out:

Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, please visit our website at . Job Title: Medicare Advantage Enrollment Analyst (Enrollment & Compliance) Job Summary We are seeking a detail-oriented and analytical professional to support the development and execution of Medicare Advantage programs and strategies. This role focuses on using data insights to improve business decision-making, optimize workflows, and enhance operational performance across enrollment, disenrollment, and reconciliation processes. The ideal candidate will have strong CMS knowledge and experience supporting compliance-driven healthcare operations. Key Responsibilities • Support the development and implementation of programs and process improvements to enhance business operations, • Analyze data to identify trends, insights, and opportunities for improved decision-making, • Develop and refine workflows to increase efficiency and service quality, • Support Medicare Advantage enrollment and disenrollment processes, • Ensure adherence to CMS guidelines and regulatory requirements, • Assist with membership reconciliation and discrepancy resolution processes, • Provide responsive support to internal teams and external partners, • Collaborate across teams to improve operational performance and customer experience Required Qualifications: • Minimum 4 years of experience in the Medicare Advantage field, • Experience with Medicare Advantage enrollment/disenrollment processes, • Familiarity with CMS guidelines and regulatory standards, • Experience using MARx and TRR systems, • Strong data analysis and reporting skills, • Proven ability to support internal and external stakeholders Preferred Qualifications: • Knowledge of CMS Chapter 2 guidelines, • Understanding of CMS thresholds and compliance timelines for discrepancy resolution, • Experience with employer group Medicare Advantage membership reconciliation, • Process improvement experience (Six Sigma or similar methodologies) Education/Certifications: • High School Diploma or equivalent OR Bachelor’s degree (preferred) OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.

RAI) is a small business with a 40-year track record in serving the Federal Government. RAI has a vacancy for Litigation Financial Analyst supporting the US Attorney's Office (USAO). As a supplier of services to federal government agencies, such as DEA, FBI, USCIS, USPIS, etc.

Role: SAP Functional Consultant – Supply Chain Location: Dearborn, MI Visa: USC/GC JOB SUMMARY The SAP Functional Consultant for Supply Chain plays a crucial role in aligning the functional capabilities of the SAP S/4 solution with the strategic goals of the FCS organization. This position is responsible for providing subject matter expertise in the SAP S/4 Supply Chain (MM) solution, ensuring it effectively supports FCS business processes and enhances operational efficiency. The SAP Functional Consultant for Supply Chain will be a highly experienced business analyst who acts as a subject matter expert for all Supply Chain related processes within SAP. The role involves working with the FCS Supply Chain team, the FCS IT team, and the solution integrator to analyze requirements, design best in class solutions, configure the SAP S/4 system, and test/deploy the SAP S/4 HANA solution for FCS. ESSENTIAL FUNCTIONS · Business Analysis & Requirements Gathering: Gather, document and translate business needs into SAP solutions for the Procure-to-Pay (P2P) process, which covers planning, purchasing, inventory, and payment within SAP's MM and FI modules. · Provide ongoing support for SAP P2P processes like planning, guided buying, strategic sourcing, and inventory management. · Provide consulting support for master data and data migration strategies/execution. · System Configuration: Configure SAP S/4 for Supply Chain business needs including demand planning, production planning, procurement, and inventory management to meet business needs and standards. · Integration & Collaboration: Ensure seamless integration of Supply Chain solution with other SAP modules and external applications. · Testing & Deployment: Develop test plans, execute test scenarios, and validate results, supporting the deployment of new SAP S/4 Supply Chain solutions. · Communication and leadership: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams, influence stakeholders, manage expectations & train end-users. · Experience with integrations: Knowledge of how MM/IM integrates with other SAP modules like Sales and Distribution (SD), and FICO as well as third-party systems. · Support & Problem-Solving: Provide post launch support for SAP MM/IM/SDFI-CO, including troubleshooting issues, resolving incidents, and performing root cause analysis. SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities with this position. However, for specific projects, the position may require leadership skills. Job Responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Educational: A bachelor's degree in a related field such as Information Technology or Business Administration. SAP Certification(s) in the MM/IM module is a plus. o Batch job management o Transport management o Experience in Data Migration (extraction, cleansing, loading and validation) o BTP (Business Technology Platform – Cloud based) knowledge is a plus. · Designing, implementing, and maintaining Electronic Data Interchange (EDI)processes to ensure seamless electronic document exchange with trading partners · Deep understanding of core SAP MM/IM/P2P functionalities, including demand planning, production planning, procurement, and inventory management. · Familiarity with integration points between MM/IM and other SAP modules (SD, FICO). • Analytical and problem-solving abilities: The capacity to identify and troubleshoot complex business and system issues, and to translate business needs into technical solutions., • Communication and leadership: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams, influence stakeholders, manage expectations & train end-users., • Project experience: Proven experience working on at least 2 full-cycle SAP implementation projects. WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to use hands or fingers to handle or feel, reach with hands and arms, talk, and hear. The employee frequently is required to stand, walk, and sit; may travel from building to other sites. Specific vision abilities required of this job include close vision, distance vision, and ability to adjust focus.

Strong communication, facilitation and vendor management skills 3. Understanding of project management methodologies 4. Experienced in using proj

Job DescriptionJava DeveloperEmployment Type: Full-Time Department: Information Technology CGS is seeking a Java developer/programmer to join a team working on the enhancement of data utilization for a large, state-run project. The developer will be asked to aggregate data from several different existing sources and prepare plans for how this data can be collected, processed, stored, and reported on. The candidate for this position should have a strong understanding of large-scale enterprise systems and have a demonstrated expert knowledge of Java coding and web applications including Java Server Faces Framework. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Collaborate with business analyst and developers to produce software designs- Provide work estimates to project manager, provide frequent status updates and track progress against the project work plan- Formulate program specifications and basic prototypes- Transform software designs and specifications into high functioning code in the appropriate language- Integrate individual software solutions to higher level systems- Use web-based tools to create and advance applications- Test code periodically to ensure it produces the desirable results and perform debugging when necessary- Collaborate with business, development, and QA teams to develop testing and acceptance procedures- Perform upgrades to make software and systems more secure and efficient- Collaborate with business analyst to provide training, knowledge transfer, and documentation for user support Qualifications:- Three (3) Years of experience developing Java web applications using the Java Server Faces Framework- Five (5) Years of experience in Java web application user interface design and implementation including HTML, CSS, and Javascript- Three (3) Years of experience integrating Java web applications with SQL databases using Hibernate- Three (3) Years of SQL relational database design and coding experience- Five (5) Years of experience developing software both independently and in a team environment- Ability to demonstrate superior organizational skills with an acute attention to detail- Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSyms Strategic Group (SSG) is seeking a talented Software Testing Principal Location: Remote Department: Veterans Affairs (VA) Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply!Essential Duties and ResponsibilitiesNOTE: This is NOT an SQA tester position. Candidates MUST have strong programming skills, often in languages such as C#, .Net, Java, or Python. • Develop and execute test plans, test cases, and test procedures to ensure that all information systems, products, and services meet organizational standards and end-user requirements, • Develop test plans, test schedule, and approach, • Write test cases and scripts and identifies data for test scenarios, • Conduct a walk through on test case(s)/script(s) with Test Managers, Requirement Leads, Project Managers, and Development Leads, • Perform and lead tests and software and/or Information Technology (IT) systems to ensure proper operation and freedom from defects, • Perform verification activities on work products using defined methods, procedures, and criteria with an appropriate verification environment, • Document and communicate test results, • Support analysis of test results and resolution of open issues, • Document and work to resolve all complex problems, • Report progress on problem resolution to management, • Devise improvement to current procedures and develop models of possible future configurations, • Create daily test metrics and reporting, • Occasionally perform other IT systems engineering activities such as requirements, design, installation, operation, sustainment, and support, • Apply technical principles, theories, and concepts in the field, • Receive assignments in the form of objectives and establish goals to meet outlined objectives, • Provide direction to employees according to established policies and management guidance, • Measure whether objectives have been met, • Provide technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors, • Ensure that solutions are imaginative, thorough, practicable, and consistent with organizational objectives, • Independently determine and develop approach to solutions, • Review work upon completion for adequacy in meeting objectives, • Demonstrate good judgment in selecting methods and techniques for obtaining solutions, • Contribute to completion of specific programs and projects, • Perform frequent inter-organizational and outside customer contacts, • Represent organization in providing solutions to difficult technical issues associated with specific projects Required Skills and Experience, • Strong programming skills, often in languages such as C#, Java, or Python, • A proven track record of working on complex software projects and ensuring high-quality deliverables, • Experience in both manual and automated testing, • Experience with Agile/Scrum methodologies and understanding of the Software Development Life Cycle (SDLC), • Proficiency in writing and executing test cases, test scripts, and test plans, • Strong knowledge of test automation frameworks and tools (e.g., Selenium, TestNG, JUnit, QTP, LoadRunner), • Experience with continuous integration/continuous deployment (CI/CD) tools (e.g., GitHub Actions), • Familiarity with version control systems (e.g. Git and Subversion), • An understanding of performance testing and tools (e.g., JMeter and Gatling), • Experience with defect tracking and management tools (e.g. JIRA and Bugzilla), • Knowledge of database and SQL for validating stored data, • Experience in testing web applications, Application Programming Interfaces (APIs), and services, • An understanding of security testing practices and tools, • Experience with different types of testing, including functional, regression, integration, system, usability, and User Acceptance Testing (UAT), • Excellent analytical and problem-solving skills, • Strong communication and collaboration abilities, • An ability to work independently and as part of a team, • An attention to detail and commitment to delivering high-quality work, • An ability to prioritize multiple tasks and meet deadlines, • An ability to mentor and guide junior testers, • An ability to understand business requirements and translate them into effective test scenarios, • Experience with test management tools, • Knowledge of DevOps practices and tools, • An ability to conduct test reviews and provide constructive feedback, • X.12 medical claims (837, 834, 277, etc)A familiarity with cloud-based testing platforms (e.g., Amazon Web Services (AWS) and Azure)Formal EducationBachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field and 10 or more years of experience.Citizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:, • SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered., • Recruiters or Third parties will not be considered., • This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered., • This is a W2 position., • All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions. Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. Powered by JazzHR KfLzJz0rjg

OVERVIEW: The Digital Product Research Team is seeking a lead Quantitative Research Specialist who is highly analytical and operationally minded to scale our NPS program. We are looking for an expert who has maintained similar processes for reporting metrics to all levels of leadership in an enterprise. RESPONSIBILITIES -\tProcess Automation & Scaling: Implement automated and repeatable data processing that easily and efficiently scales for current and future digital products. -\tQuantitative Leadership: Oversee the collection, cleaning, and synthesis of NPS and UMUX-Lite data. Reduce the margin of error by successfully scaling Q2 data collection. -\tData Pipeline Management: Manage complex data sets (experience with Excel queries and formulas, R, Python, or advanced SQL preferred) to ensure scores are rigorously vetted, verified, and free of collection bias. -\tCross-Functional Alignment: Act as the quantitative liaison between D&R, the Quality team (Medallia), and DPD Research (CSAT) to ensure data taxonomies align and leadership receives a unified "Source of Truth." -\tExecutive Reporting: Translate raw data into highly confident, executive-ready dashboards and reports. These metrics will directly influence product roadmaps and executive decision-making. -\tResearchOps Handoff: Document all workflows, scripts, and methodologies to ensure a seamless transition of the automated system back to the internal D&R team at the end of the contract. -\tExecutive Decision Making: Requires self-starter mentality with minimal supervision in a fast-paced environment. Skills NPS, CSAT, Analyst, Research Additional Skills & Qualifications -\t5+ years of experience in Quantitative UX Research, Research Operations, or Data Science within a product-driven environment. Job Type & Location This is a Contract position based out of Detroit, MI. Pay and Benefits The pay range for this position is $65.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n, • Critical Illness, Accident, and Hospital\n, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n, • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n, • Short and long-term disability\n, • Health Spending Account (HSA)\n, • Transportation benefits\n, • Employee Assistance Program\n

Job DescriptionSyms Strategic Group (SSG) is seeking a talented Senior Business/Functional Analyst Location: Remote Department: Veterans Affairs Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply! Essential Duties and ResponsibilitiesPrevious Federal Government experience and Security Clearance highly desired! • Lead the capture of business requirements for software development teams, • Collaborate with business users, Information Technology (IT), and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool, • Manage requirements in an ALM tool, • Perform Agile requirement management activities for a product team, • Perform the analysis of user needs to determine functional, cross-functional, and technical requirements, • Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications, • Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non-technical requirements, • Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria, • Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub-epics, and user stories, • Perform the collection, tracking, and monitoring of system and business requirements, • Validate requirements and integration, • Conduct backlog refinement sessions, • Coordinate with Systems Engineers to assess impact on technical solutions, • Manage and coordinate requirements for various projects, • Write and deliver project documents to the client, • Identify and manage risks and issues impacting the progress and outcome of the project, • Develop and maintain the scheduled project/product backlog(s), • Own and manage requirements change control, • Develop Change Requests per established policies and procedures, • Facilitate accurate configuration management for project-related artifacts, • Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediments, • Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe, • Perform analysis to identify required tasks and their interrelationships to establish well-documented stories, • Become a product functional Subject Matter Expert (SME), • Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead, • Establish strong relationships with product and business owners, • Support development team as needed to help everyone understand the requirements’ details, • Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams, • Remove impediments from team members to achieve successful completion of Sprints, • Provide clear qualitative and quantitative information to teams and stakeholders, • Support change control processes established to monitor and control project scope Required Skills and Experience, • Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies, • Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences, • Must possess excellent attention to detail, customer service skills, and problem-solving abilities, • Past experience conducting independent research to support the resolution of complex questions, • Must possess advanced experience with Microsoft (MS) Office, including Excel, • Must possess excellent analytical skills, including integrating information from several sources, • Expertise with JIRA tools, • SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered., • Recruiters or Third parties will not be considered. Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. Powered by JazzHR BMNYf7mOwm

Job Description The IT Business Analyst serves as a critical liaison between business stakeholders and IT teams. This role is responsible for analyzing business needs, defining requirements, and supporting the delivery of technology solutions that improve operational efficiency and drive strategic initiatives. The ideal candidate brings strong analytical skills, experience with enterprise tools, and the ability to translate complex business processes into actionable technical requirements. Key Responsibilities • Collaborate with business stakeholders to gather, document, and validate business and system requirements., • Analyze current business processes and identify opportunities for improvement, automation, and optimization., • Translate business needs into functional and technical specifications for IT teams., • Support project lifecycle activities including requirements gathering, design reviews, testing, and implementation., • Utilize the ServiceNow Demand Management module to intake, prioritize, and track project requests and enhancements., • Work with cross-functional teams to ensure alignment between business objectives and technology solutions., • Develop process flows, use cases, user stories, and business requirement documents (BRDs)., • Participate in user acceptance testing (UAT) and ensure solutions meet business requirements., • Leverage Microsoft Copilot to enhance productivity, documentation, analysis, and reporting tasks., • Monitor project progress and communicate status, risks, and issues to stakeholders., • Ensure compliance with organizational standards, policies, and regulatory requirements.Required Qualifications, • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field., • 3–5+ years of experience as an IT Business Analyst or in a similar role., • Hands-on experience with ServiceNow Demand Management module., • Experience using Microsoft Copilot or similar AI-assisted productivity tools., • Strong understanding of business analysis methodologies and tools., • Experience with requirements management, process modeling, and documentation techniques., • Excellent communication and stakeholder management skills., • Strong analytical, problem-solving, and critical thinking abilities.Preferred Qualifications, • Experience in the energy or utilities industry., • Familiarity with Agile and/or Waterfall project methodologies., • Experience with data analysis and reporting tools (e.g., Power BI, Excel advanced functions)., • Certification such as CBAP (Certified Business Analysis Professional) or PMI-PBA is a plus.Key Competencies, • Business process analysis, • Requirements elicitation and documentation, • Stakeholder engagement, • Technical aptitude and systems thinking, • Adaptability and continuous learning, • Attention to detail and organizational skills

Job DescriptionBusiness AnalystEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders.- Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements- Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports- Create high-level briefings and communications materials for customers, management, and executive stakeholders- Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation- Evaluate program materials and develop innovative approaches for improvement- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation- Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content- Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements- Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation- Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues- Support a continuous improvement process by providing recommendations on improving products, services, and processes.- Manage client interaction and expectations regarding team efforts- Identify and coordinate cross-team dependencies and collaboration- Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships Qualifications:- Must be a U.S. Citizen- Bachelor's Degree (Computer Science, or engineering)- Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance- 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes- Experience working with phase-based and Agile delivery methods- Experience with Jira or other Agile tools- Ability to clearly communicate technical concepts to both technical and non-technical users.- Must be able to work well both in a team environment and independently.- Must possess exceptional attention to detail- Excellent interpersonal and communication skills- Familiarity with government projects and policy/procedures teams- Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis- Experience in managing client requirements and small teams- Excellent analytical skills and business presentation skills Ideally, you will also have:- Experience supporting DHS HQ or other US Federal Agencies - Experience tracking and reporting project or program delivery progress and budget execution- Experience developing project briefs and reports for non-technical audiences - Knowledge of the federal acquisition lifecycle- Familiarity with Business Intelligence and Data Analytics- Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Overview At Gateway Pediatric Therapy, we believe the little things make the biggest difference. Our mission is to provide top-tier treatment rooted in evidence-based ABA principles, celebrating everyday successes. We offer home and clinic-based ABA services for children with autism. As a family-centered organization, we work closely with parents to meet each child’s unique needs in a supportive environment. Our commitment is simple: to do whatever it takes to help our clients thrive. We believe BCBAs should focus on delivering high-quality therapy, so we provide exceptional administrative and clinical support to make your job easier and more fulfilling. Our BCBAs are supported with: • Scheduling – Our scheduling team ensures your clients are consistently scheduled, so you don’t have to chase down sessions., • Reports – Our Quality Control team partners with you to review reports, provide training, and ensure your documentation meets the highest standards., • Billing – Handles claim submissions, so you don’t have to worry about reimbursement., • Administrative Support – Work alongside practicum students, floor support managers, and a dedicated reception team who keep daily operations running smoothly., • Behavior Technician Hiring & Training – Our recruiting and training team leads the hiring, onboarding, and training of new hires through their first weeks, so your team is prepared and confident from day one., • Behavior Technician Career Pathway – We invest in our behavior technicians' growth, offering a structured career pathway that includes skill development and opportunities for advancement, ensuring a highly trained and motivated team to support your clientsEmployment benefits include:, • A flexible hybrid and or 4/10 schedule, • Industry leading compensation & monthly bonus structure up to $8,000/year, • PTO and paid holidays, • Medical, Dental, & Vision coverage, • 401k match, • Health Savings and Flexible Spending Accounts, • Short and Long Term Disability, • Company-paid life insurance, • Mileage reimbursement for personal vehicle, • Industry leading salary, retirement, and insurance benefits, • Employee Assistance Program (EAP), • CEU and professional development stipend, • Conference and workshop opportunities, • Support to create CEUs with a $500 bonus for presentations, • Tuition reimbursement for graduate or professional degrees, • Opportunities to participate in research projects and present at conferences, • Internal growth opportunities and promotions Responsibilities • Conducts descriptive and systematic behavioral assessments, including functional analyses, • Prepares written Behavior Interventions Plans (BIP), • Implements, and supervises ongoing implementation of Behavior Intervention Plans, • Trains clients, staff, family members, and/or other care providers in the specific protocols of the Behavior Intervention Plan, • Maintains and monitors client data and revises plan as indicated, • Consults with Program Manager and/or Executive Director when client behaviors present potential risk management concerns and makes recommendations to ameliorate risk, • Observes, documents, and reports changes in the condition of the person served to treatment team and other treatment team members, as appropriate, • Participates in team meetings and client meetings in-person or by teleconference when requested, • Assists in the development and implementation of data collection systems, • Maintains and submits documentation in the format and time-lines required by the Company, facility, local, state and federal regulations, • Adheres to and participates in Company’s mandatory Family Education Rights and Privacy Act and Health Insurance Portability and Accountability Act privacy program/practices and Business Ethics and Compliance programs/practices., • Maintains a professional appearance, is reliable and punctual, cooperative and conducts self according to accepted standards of professional practice in the course of assigned duties, • Attends, participates in and/or conducts internal staff development programs, obtains continuing education as required by Company policy and regulations, • Maintains and enhances clinical practice skills, • Performs other duties as assigned in response to the person serviced and/or program needs Qualifications • Minimum of Master’s Degree that was conferred in behavior analysis or other natural science, education, human services, engineering, medicine or a field related to behavior analysis and approved by the BACB (Behavior Analyst Certification Board), • Maintains certification as a BCBA® (Board Certified Behavior Analyst) issued by the Behavior Analyst Certification Board, • Have a strong grasp of industry standards, private insurance and billing practices, and the BACB ethical guidelines, • Prior experience implementing programs that utilize Discrete-Trial Training (DTT), Errorless Learning, Natural Environment Teaching (NET), Pivotal Response Training (PRT), Contingency Management, and a number of other methodologies, • Demonstrates effective and professional interpersonal, verbal, and written communication skills, • Able to work independently and as part of a team, • Demonstrates strong organization skills and attention to detail

Job Description DemandFactor is seeking a focused and skilled Marketing Analyst. This position is fully remote, and shifts are available during EST through PST hours. The selected candidate will perform various tasks to assist the sales team, including: If you're passionate about building relationships, closing deals, and helping clients achieve measurable success, join DemandFactor and be part of a team that drives real business impact. • Analyzing data using spreadsheets to determine campaign criteria, deliverable volumes, and pricing, • Identifying upcoming proposals, market trends, products, and service provisions to understand clients' needs, • Making valuable suggestions on upcoming and current campaign strategies, • Outstanding attention to detail and accuracy, • Excellent organizational and planning skills, • Strong analytical skills, • Ability to work on multiple projects simultaneously, many under tight deadlines, • Flexibility to adapt to changing circumstances, • Terrific communication skills

Job DescriptionDescription: The Senior JD Edwards Business Analyst - Manufacturing supports and enhances the JD Edwards ERP platform to meet evolving business needs across the supply chain, with a deep focus on the JD Edwards EnterpriseOne (E1) Manufacturing suite. This role partners with cross-functional teams to deliver operational improvements that drive efficiency, enable data-driven decisions, and create measurable business value. Key Responsibilities • Partner with stakeholders to gather, document, prioritize, and translate business requirements into actionable solutions., • Support manufacturing, distribution, inventory, quality, production planning, and supply chain processes., • Drive system adoption, process efficiency, and measurable business value through KPIs and business reviews., • Collaborate with cross-functional teams to design and implement JD Edwards solutions aligned with business objectives., • Lead JD Edwards projects, managing scope, timelines, milestones, and stakeholder communications., • Provide end-user training, support, and communication of system enhancements., • Identify and implement process improvements and best practices., • Maintain system documentation and ensure compliance with IS and regulatory standards., • Serve as a subject matter expert and liaison across global operations and IT teams.Requirements:, • Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent experience., • 5+ years as an ERP Business Analyst supporting JD Edwards (JDE)., • 5+ years hands-on, functional experience with JDE Manufacturing suite required; additional modules a plus., • Experience with JD Edwards configuration, integrations, and ERP enhancements., • Automotive industry experience preferred., • Strong business analysis, requirements gathering, and problem-solving skills., • Proven project management experience., • Excellent written and verbal communication skills., • Ability to collaborate in a global, cross-functional environment.

Job DescriptionDiscovery Business and System AnalystEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery Business and System Analyst to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery Business and System Analyst, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide business and IT systems analysis support to include, but not limited to the following activities: - Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign; - Contractor shall conduct a thorough analysis of existing and new business processes and identify opportunities for improving workforce efficiency; - Contractor shall conduct a thorough analysis of operational business requirements and conduct a gap analysis for any required modification to an existing business process; - Contractor shall create and maintain a requirements database that documents how each existing or new business requirement is being supported - Contractor shall validate that any proposed solution to an existing requirement satisfactorily meets the underlying need; - Contractor shall collect marketing materials from industry solution providers that claim to satisfy the identified business requirements; - Contractor shall document and manage new and existing functional capabilities provided by existing and proposed IT solutions; - Contractor shall conduct a thorough analysis of existing capabilities against documented business requirements to determine where gaps in technology are impeding or preventing the efficient execution of business processes; - Contractor shall compare marketing materials from industry solution providers that claim to satisfy the identified business requirements and deliver an Analysis of Alternatives that can be used by the Program Management Office (PMO) to identify and prioritize new projects; - Contractor shall validate that any proposed solution successfully delivers a new functional business capability that addresses one or more existing requirements; - Contractor shall build and execute thorough test scripts that allow them to ascertain the breadth and depth of a capability on a consistent basis so that they may fairly evaluate multiple products in order to provide recommendations for purchase; - Contractor shall review all solution configuration changes to insure that the Discovery Program maintains an accurate picture of its business capabilities; - Contractor shall perform other systems analysis research and documentation tasks as assigned. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Overview At Gateway Pediatric Therapy, we believe the little things make the biggest difference. Our mission is to provide top-tier treatment rooted in evidence-based ABA principles, celebrating everyday successes. We offer home and clinic-based ABA services for children with autism. As a family-centered organization, we work closely with parents to meet each child’s unique needs in a supportive environment. Our commitment is simple: to do whatever it takes to help our clients thrive. We believe BCBAs should focus on delivering high-quality therapy, so we provide exceptional administrative and clinical support to make your job easier and more fulfilling. Our BCBAs are supported with: • Scheduling – Our scheduling team ensures your clients are consistently scheduled, so you don’t have to chase down sessions., • Reports – Our Quality Control team partners with you to review reports, provide training, and ensure your documentation meets the highest standards., • Billing – Handles claim submissions, so you don’t have to worry about reimbursement., • Administrative Support – Work alongside practicum students, floor support managers, and a dedicated reception team who keep daily operations running smoothly., • Behavior Technician Hiring & Training – Our recruiting and training team leads the hiring, onboarding, and training of new hires through their first weeks, so your team is prepared and confident from day one., • Behavior Technician Career Pathway – We invest in our behavior technicians' growth, offering a structured career pathway that includes skill development and opportunities for advancement, ensuring a highly trained and motivated team to support your clients. Employment benefits include: * A flexible hybrid work from home schedule * Industry leading compensation & monthly bonus structure up to $8,000/year * PTO and paid holidays * Medical, Dental, & Vision coverage * 401k match * Health Savings and Flexible Spending Accounts * Short and Long Term Disability * Company-paid life insurance * Mileage reimbursement for personal vehicle * Industry leading salary, retirement, and insurance benefits * Employee Assistance Program (EAP) * Employee discounts on travel, gym memberships, electronics, food, and We are committed to investing in your professional growth and development, providing the resources, support, and opportunities you need to advance your skills and career. Professional development benefits include: * CEU and professional development stipend * Conference and workshop opportunities * Support to create CEUs with a $500 bonus for presentations * Tuition reimbursement for graduate or professional degrees * Opportunities to participate in research projects and present at conferences * Internal growth opportunities and promotions Responsibilities • Conducts descriptive and systematic behavioral assessments, including functional analyses, • Prepares written Behavior Interventions Plans (BIP), • Implements, and supervises ongoing implementation of Behavior Intervention Plans, • Trains clients, staff, family members, and/or other care providers in the specific protocols of the Behavior Intervention Plan, • Maintains and monitors client data and revises plan as indicated, • Consults with Program Manager and/or Executive Director when client behaviors present potential risk management concerns and makes recommendations to ameliorate risk, • Observes, documents, and reports changes in the condition of the person served to treatment team and other treatment team members, as appropriate, • Participates in team meetings and client meetings in-person or by teleconference when requested, • Assists in the development and implementation of data collection systems, • Maintains and submits documentation in the format and time-lines required by the Company, facility, local, state and federal regulations, • Adheres to and participates in Company’s mandatory Family Education Rights and Privacy Act and Health Insurance Portability and Accountability Act privacy program/practices and Business Ethics and Compliance programs/practices., • Maintains a professional appearance, is reliable and punctual, cooperative and conducts self according to accepted standards of professional practice in the course of assigned duties, • Attends, participates in and/or conducts internal staff development programs, obtains continuing education as required by Company policy and regulations, • Maintains and enhances clinical practice skills, • Performs other duties as assigned in response to the person serviced and/or program needs Qualifications • Minimum of Master’s Degree that was conferred in behavior analysis or other natural science, education, human services, engineering, medicine or a field related to behavior analysis and approved by the BACB (Behavior Analyst Certification Board), • Maintains certification as a BCBA® (Board Certified Behavior Analyst) issued by the Behavior Analyst Certification Board, • Have a strong grasp of industry standards, private insurance and billing practices, and the BACB ethical guidelines, • Prior experience implementing programs that utilize Discrete-Trial Training (DTT), Errorless Learning, Natural Environment Teaching (NET), Pivotal Response Training (PRT), Contingency Management, and a number of other methodologies, • Demonstrates effective and professional interpersonal, verbal, and written communication skills, • Able to work independently and as part of a team, • Demonstrates strong organization skills and attention to detail

Job Description • 7 month Contract, • Hybrid: 1-2 times per month- Detroit, MI, • $32.00- $32.00/ Hour depending on package selected Engagement Description: Responsible for supporting Group Operational Readiness team with creating and issuing administrative services contracts, other legal documents and reports for the delivery of programs and services, including but not limited to ASC Contracting Top 3 Required Skills/Experience: • Advanced Microsoft Skills in Word and Sharepoint, along with intermediate skills in Excel., • Proven experience with administrative coordination and follow-up, as well as task tracking and management., • Effective research, analytical, and verbal and written communication skills., • Excellent interpersonal skills necessary to interact with multiple work styles and personalities., • Ability to work in a fast-paced, deadline-oriented work environment necessary to process a high-volume of work., • Ability to produce statistical information from conceptual needs., • Experience in accessing and viewing data in a customer relationship management tool (ie Salesforce), • Basic skills in Access and PowerPoint, • Bachelor's Degree in related field preferred., • Two (2) to five (5) years of experience in related field is required., • Experience with project management standards required; PMP certification preferredCompany DescriptionG-TECH is a WBENC-certified, women-owned recruitment and staffing firm with over 30 years of expertise in Engineering, IT, and Professional sectors. We partner with Fortune 100 corporations and mid-sized businesses, delivering top-tier talent that fuels innovation. Specializing in contingent staffing, direct placements, and project-based assignments, we craft customized workforce solutions that align with your unique business needs. At G-TECH, we bridge the gap between exceptional professionals and leading organizations, ensuring the right talent powers your success.G-TECH is a WBENC-certified, women-owned recruitment and staffing firm with over 30 years of expertise in Engineering, IT, and Professional sectors. We partner with Fortune 100 corporations and mid-sized businesses, delivering top-tier talent that fuels innovation. Specializing in contingent staffing, direct placements, and project-based assignments, we craft customized workforce solutions that align with your unique business needs. At G-TECH, we bridge the gap between exceptional professionals and leading organizations, ensuring the right talent powers your success.

Job DescriptionDescription: As a Treasury Analyst for Mobis North America, you will play a key role in managing daily cash flow operations, maintaining treasury internal controls, and supporting financial projections. You will also contribute to ERP/SAP system enhancements to improve treasury processes and reporting. This position requires strong analytical skills, attention to detail, and the ability to collaborate across finance, accounting, and operations teams to ensure liquidity management and compliance with internal policies. Essential Duties & Responsibilities: • Monitor and manage daily cash flow activities, ensuring adequate liquidity for business operations., • Prepare and update short-term and long-term cash flow projections to support strategic decision-making., • Maintain and enhance treasury internal controls, ensuring compliance with company policies and regulatory requirements., • Support ERP/SAP treasury module enhancements, including testing, documentation, and process improvements., • Assist in the preparation of treasury-related reports for management, including cash positions, forecasts, and variance analysis., • Collaborate with Operations teams to ensure accurate and timely treasury data integration., • Identify opportunities to streamline treasury processes and improve efficiency through automation and system enhancements., • Provide support during audits and ensure treasury documentation is complete and accurate.Requirements: Education & Experience: • Bachelor’s Degree in Finance, Accounting, Economics, or a related field., • 2–4 years of experience in treasury, finance, or accounting roles., • Strong knowledge of cash flow management and treasury operations., • Experience with ERP/Financial Systems (SAP preferred), including system enhancements or implementations., • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)., • Strong analytical, organizational, and problem-solving skills with high attention to detail., • Ability to work effectively in a fast-paced, global environment with tight deadlines., • Previous experience in the automotive industry or manufacturing environment ., • Ability to travel up to 10–20% as needed., • A typical work week is 40 hours. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ADA DISCLAIMER: Mobis North America is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: EEO STATEMENT: Mobis North America is an Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application. Mobis North America will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Mobis North America legal duty to furnish information.

Job DescriptionSalary: Senior Financial Analyst, Employee Benefits The Senior Financial Analyst is a cornerstone of our Employee Benefits consulting team transforming complex data into clear, compelling stories that drive strategic decisions for our clients. This is not a role for someone who just runs the numbers. We are looking for someone who loves analytical work and brings equal passion to communicating what the data means, serving as a key voice in client meetings and a mentor to the broader team. Job Responsibilities Claims & Experience Analysis Monitor plan performance across medical,pharmacy, dental, and vision lines by reviewing monthly claims reports, trackingutilizationtrends, andidentifyingkey cost drivers. Summarize findings in clear financial reports and dashboards for internal teams and client-facing discussions. Ensure data accuracy across all reporting, resolving discrepancies as they arise. Financial Modeling & Forecasting Build andmaintainsophisticated underwriting and financial models to project renewal costs, evaluate plan design alternatives, and develop multi-year cost forecasts. Support client budgeting decisions across fully insured, level-funded, and self-funded arrangements. Translate complex modeling outputs into clear, client-ready exhibits and financial presentations. Market Analysis & Carrier Quoting Prepare underwriting submissions and RFPs, evaluate carrier proposals and stop-loss quotes, and develop detailed side-by-side financial comparisons to support client decision-making. Conduct rigorous network discount analyses when evaluating alternative carriers, TPAs, and provider arrangements. Evaluate stop-loss quotes from multiple carriers, assess attachment point adequacyrelativeto a client's claims exposure and risk tolerance, and negotiate contract terms. Lead carrier negotiations on rates, assumptions, and contract terms. Plan Strategy & Risk Review Contribute data-driven perspectives in client strategy sessions, supporting plan design discussions, funding strategy recommendations, and long-term cost management planning. Evaluate thefinancial impactof plan design changes and model contribution strategies and employee cost-sharing scenarios. Present best-case, expected, and worst-case renewal scenarios to help clients understand trade-offs and align decisions with their risk tolerance. Client Consulting Lead the financial portions of client meetings and presentations, translating complex analysis into clear, actionable recommendations for HR leaders and executives. Serve as a strategic financial partner to clients throughout the year from post-renewal review through renewal execution ensuring they understand their plan performance and can make confident,informed decisions. Support new business development by preparing financial exhibits, assessing plan performance, and analyzingutilizationdata as needed. Reporting Innovation & Cross-Team Collaboration Partner with LoVasco's internal Data & Engineering Team as they build software to automate the creation and delivery of monthly and quarterly claims dashboards. Validate automated outputs, surface data anomalies, and provide ongoing feedback as the platform evolves ensuring the final product reflects the depth and accuracy clients expect. This initiative will free the financial team from a manual, carrier-portal-dependent reporting process and redirect that capacity toward higher-value advisory work, giving LoVasco a distinct competitive advantage in the market. Team Leadership & Mentorship Guide and develop Financial Analysts, providing peer review of financial exhibits and deliverables to ensure accuracy and consistency. Serve as a financial resource for Account Managers and Account Executives. Contribute to the continuous improvement of reporting tools, underwriting models, and internal processes, andparticipatein knowledge sharing, training, and intellectual capital development. About You People who thrive in this position: • Are genuinely passionate about employee benefits you find this industry interesting and important., • Love working with numbers anddata butget equally excited about telling the story the data reveals., • Communicate complex financial concepts clearly and confidentlytonon-financial audiences., • Take pride in the accuracy and quality of their work., • Are natural collaborators who enjoy working across a team., • Thrive in a fast-paced environment and manage multiple projects with competing deadlines., • Enjoy mentoring others and helping teammates grow., • Always look for ways to add value, improve processes, and raise the bar. Education, Training, and Experience • Bachelor's Degree inMathematics,Actuarial Science,Finance, Economics,or a related field., • Seven to ten years of experience in employee benefits financial analysis, consulting, or a closely related role., • Prior experience at an employee benefits brokerage or consulting firmisrequired., • Demonstrated ability to build financial models from scratch and communicate results to a non-technical audience., • Deep knowledge of group insurance products: medical, dental, vision, life, and disability., • Strong command of benefits financial concepts, including stop-loss, self-funding, claims analysis, and plan design modeling., • Experience presenting to and advising HR and executive-level client stakeholders., • Strong project management skills witha track recordof deliveringaccuratework on deadline., • Actuarial credentials (ASA, FSA) or pursuit thereof is aplus, butnotrequired., • Working knowledge of compliance and regulatory requirements applicable to employer-sponsored health plans: PPACA, COBRA, HIPAA, ERISA, etc., • Exceptional skills in Microsoft Excel and the broader Microsoft Office suite. Experience with Asana, Box, Salesforce, and/or Craft is a plus. About LoVasco LoVasco is on a mission to inspire, engage, and empower one million people to build healthier and wealthier lives.Our core focus is to help organizations deliver world-class benefits and compensation to the employees they care about and stewardindividuals financial well-being in and out of the workplace. We serve two core audiences: • HR and C-suite professionals of middle market companies looking to elevate their total rewards strategy (health benefits, retirement plans, compensation, and well-being)., • Individualslookingfor concierge-level financial planning and wealth management in the context of a deep relationship with a trusted advisor. We are an energetic, rapidly growing company whovaluesour commitment to taking care of people. Located in downtown Detroit, LoVasco hires dedicated professionals who deliver the highest degree ofexpertiseand service to our clients. Our Core Values • Innovation, • Collaboration, • Accountability, • Respect, • Ethics Career Path At LoVasco, we believe in investing in our employees and providing opportunities for job development and career expansion. Here are just a few other positions the Senior Financial Analyst could grow into: • Account Executive: Take your financialexpertiseand deepen your client consulting responsibilities. In this role, you manage andadviseclient accounts as the primary strategic relationship owner, working alongside the broader benefits consulting team., • Data Analyst / Data Engineer: If you have a passion for building the systems behind the analysis, our data team designs efficient reporting workflows that power the entire consulting practice. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Competitive compensation, • 401(k) plan and company match, • Employer-paid life insurance, short-term, and long-term disability insurance, • Flexible spendingaccount, • Generous paid time off, • Paid parental leave, • Summer Friday hours, • Professional developmentassistance, • Volunteer days with local charity, • Team building events and outings, • Remote and flexible work environment

Job Description Join Us in Driving a Safer and Greener Tomorrow as an Inventory Analyst at ArcelorMittal Tailored Blanks! Position: Purchasing Intern Location: Detroit, Michigan Vacancy: This posting is for an existing vacancy Overall Responsibility: We are seeking a detail-oriented and motivated Purchasing Intern to support daily purchasing operations during the implementation of a new purchasing system. This role provides hands-on experience in supply chain processes, supplier communication, and data management within a fast-paced automotive manufacturing environment. The intern will work closely with the Buyer and cross-functional teams to ensure timely and accurate execution of purchasing activities while helping maintain continuity during system transition. Accountabilities: • Assist in preparing and sending Request for Quotations (RFQs) to suppliers, • Compile and maintain purchasing comparison tables (pricing, lead times, supplier terms), • Support data entry and validation within the new purchasing system, • Track and follow up on supplier responses to ensure timely submissions, • Maintain organized records of quotes, purchase orders, and supplier communications, • Assist with updating supplier information and documentation, • Support Buyers with administrative and operational purchasing tasks, • Collaborate with engineering, production, and finance teams as needed, • Currently pursuing a degree in Supply Chain Management, Business, Engineering, or a related field, • Strong organizational skills and attention to detail, • Proficiency in Microsoft Excel (pivot tables, basic formulas preferred), • Effective written and verbal communication skills, • Ability to manage multiple tasks and meet deadlines, • Interest in automotive manufacturing and supply chain operation, • Promotes adherence of AMTB's Core Values, • Ensure QMS conforms to the requirements identified in IATF 16949 and AMTB Process Map, • Prior internship or coursework related to purchasing or supply chain, • Familiarity with ERP or purchasing systems (experience with system implementations is a plus) Are you ready to take your career to the next level? Our manufacturing facility is designed with cutting-edge technology and innovation at its core. As a leader in the automotive industry, we are committed to excellence, efficiency, and the future of advanced manufacturing. At AMTB, we’re not just transforming the automotive industry—we’re making a real difference in the world, and we want you on our team! Here’s why joining us is your best career move: • Make a Life-Saving Impact: Every part you help create plays a crucial role in saving lives. Our innovative, lightweight components enhance vehicle safety and performance, ensuring that drivers and passengers are better protected in crashes. Knowing your work directly contributes to safer roads is truly fulfilling!, • Protect the Planet: We’re committed to sustainability. Our parts not only make vehicles safer but also reduce carbon emissions. With materials that are 100% recyclable, you’ll be proud to know that your efforts are helping to create a healthier environment for future generations., • Thriving Culture: Recognized as a "Great Place to Work" for three years running, and with multiple awards as one of the best companies to work for, our culture is built on values that promote collaboration, respect, and inclusion. Here, every voice is heard, and every idea matters., • Career Growth: We believe in nurturing talent from within. With extensive training and dual career paths, you can advance as a technical expert or in leadership roles—whatever aligns with your aspirations., • Education and Well-Being: We invest in your future by covering your educational expenses and providing virtually unlimited access to mental health resources. Your safety—both physical and emotional—is our top priority., • Celebrate Success Together: We work hard and celebrate even harder! Our generous bonus structure rewards your contributions and the collective achievements of our team. Our Values: Safety in Everything We Do We Operate With Respect We Do What We Say We Will Do We Win Together, We Lose Together We Challenge Ourselves and Each Other We Find a Better Way If you're ready to feel good about the work you do and help shape a safer, more sustainable future, AMTB is the place for you! Come innovate and inspire with us! Discover more about us at our website. Check us out:

Job DescriptionSenior Discovery Business and System AnalystEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery Business and System Analyst to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery Business and System Analyst, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide business and IT systems analysis support to include, but not limited to the following activities: - Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign; - Contractor shall conduct a thorough analysis of existing and new business processes and identify opportunities for improving workforce efficiency; - Contractor shall conduct a thorough analysis of operational business requirements and conduct a gap analysis for any required modification to an existing business process; - Contractor shall create and maintain a requirements database that documents how each existing or new business requirement is being supported - Contractor shall validate that any proposed solution to an existing requirement satisfactorily meets the underlying need; - Contractor shall collect marketing materials from industry solution providers that claim to satisfy the identified business requirements; - Contractor shall document and manage new and existing functional capabilities provided by existing and proposed IT solutions; - Contractor shall conduct a thorough analysis of existing capabilities against documented business requirements to determine where gaps in technology are impeding or preventing the efficient execution of business processes; - Contractor shall compare marketing materials from industry solution providers that claim to satisfy the identified business requirements and deliver an Analysis of Alternatives that can be used by the Program Management Office (PMO) to identify and prioritize new projects; - Contractor shall validate that any proposed solution successfully delivers a new functional business capability that addresses one or more existing requirements; - Contractor shall build and execute thorough test scripts that allow them to ascertain the breadth and depth of a capability on a consistent basis so that they may fairly evaluate multiple products in order to provide recommendations for purchase; - Contractor shall review all solution configuration changes to insure that the Discovery Program maintains an accurate picture of its business capabilities; - Contractor shall perform other systems analysis research and documentation tasks as assigned. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description BUDGET ANALYST Under the general supervision of the Budget Administrator, the Budget Analyst assists with the design, development, and oversight of Detroit Wayne Integrated Health Network’s (DWIHN) financial budgets and forecasts on an annual, quarterly, and monthly basis. PRINCIPAL DUTIES AND RESPONSIBILITIES: The Budget Analyst will assist with the following duties and responsibilities: · Preparation and input into DYNAMICS GP, the $1.2 billion-dollar annual operating budget for DWIHN on an annual basis. · Preparation of all supplemental documentation for budget presentation to the Board of Directors. · Monitoring and analyzing budgets to actual variances throughout the year. · Preparing and distributing monthly departmental budgets to DWIHN departments. · Preparing quarterly projections and necessary amendments to the budget accordingly. · Reviewing and providing budget authorization for all electronic personnel requisitions. · Maintaining an organization-wide list of vacant positions. · Reviewing and providing budget authorization and accounting numbers for all travel requests, service vouchers, purchase orders and requisitions. · Reviewing and providing budget authorization for all contracts for services. This also includes preparation of a budget allocation page and adding account codes to each request. · Designing effective budgeting policies and procedures and implementation thereof. · Designing and presenting budget models including department level and organizational models. · Creating new account codes as DWIHN expands its business. · Preparing special projects at the request of the Budget Administrator or VP of Finance. · Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA’S) · Knowledge of DWIHN policies, procedures and practices. · Knowledge of budgeting principles and practices. · Knowledge of GAAP. · Knowledge of financial and budgetary analysis. · Knowledge of statistical analysis. · Knowledge of accounting tasks associated with the general ledger. · Knowledge of financial tasks associated with creating financial statements. · Knowledge of financial/accounting software. · Knowledge of the calculation of financial ratios. · Knowledge of Dynamics GP Financial System, ReqLogic Purchasing System, Cobblestone, Docusign, and Automated Data Processing (ADP Payroll System). · Supervisory skills. · Leadership skills. · Administration skills. · Project management skills. · Strategic thinking skills. · Strategic planning skills. · Goal setting skills. · Rational decision-making skills. · Conflict Resolution skills. · Corrective Action skills. · Assessment skills. · Evaluation skills. · Organizational skills. · Planning skills. · Accuracy skills. · Attention to detail skills. · Analytical skills. · Time Management skills. · Logical skills. · Reasoning skills. · Problem Solving skills. · Decision Making skills. · Critical Thinking skills. · Interpersonal skills. · Communication skills. · Multitasking skills. · Computer skills (Word, Excel (including strong knowledge of pivot tables), Access, Power Point, Outlook, Teams). · Teamwork Skills. · Finance skills. · Budgeting skills. · Accounting skills. · Reporting skills. · Ability to communicate orally. · Ability to communicate in writing. · Ability to work effectively with others. · Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. · Judgement/Reasoning ability REQUIRED EDUCATION: A bachelor’s degree from a recognized college or university in Accounting, Finance, Business Administration or a related degree. REQUIRED EXPERIENCE: Five plus (5+) years of full-time paid professional experience working in a budgeting, finance or accounting position (preferably in government enterprise accounting). REQUIRED LICENSE(S). A valid State of Michigan Driver’s License with a safe and acceptable driving record. WORKING CONDITIONS: Work is performed in an office setting. This position can work remotely with supervisory approval. Currently this position is primarily a remote position. This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer Go to our website at Find the Careers link near the bottom of the page. Click on the Career link. Select the posting Budget Administrator Apply Please Note: If you select the Careers Tab and you do not see this job listed, please be sure to select the View All tab for complete job listings.

Job DescriptionRequisition Title: Sales Force Business Admin Analyst (04BM2) US-MI-DearbornDescription What You’ll Be Doing The Salesforce Business Admin Analyst is an integral part of the Salesforce North American CRC Business Administration team, supporting users of Salesforce across North American CRC hubs. The Salesforce Business Admin Analyst, working with Ford management, is responsible for post go live support for all North American hubs, generating improvement needed to support the daily operational teams. They will also implement configuration updates to support operational changes across the North American Contact Centers in conjunction with the Pro Tech lead (IT). During a Typical Day, You’ll · Configure permissions for Salesforce users for each North American hub. · Perform users’ administration (the individual will have a North American role and North American permissions) · Build Salesforce dashboards and create reports for agents, team leads and supervisors to support Operations. · Perform initial triage of agent queries/incidents to address where possible or raise incident tickets for Salesforce support team engagement (through JIRA). · Escalate systemic issues as appropriate to Pro Tech / Ford management for resolution. · Work with Pro Tech support team and agents to analyze errors or unexpected system behavior. · Provide feedback to QA and Training to improve agent knowledge and system usage. · Perform UAT & smoke testing of new functionality or system changes. · Provide Operations and management with data extracts and analysis. · Function as a liaison between Operations and the Salesforce team to define changes to system requirements. · Work closely with the Learning and Development team to build training of new functionality or system changes. · Partner with Salesforce dedicated trainer to provide guidance and support to agents in use of the Salesforce application. · Support Salesforce AFR process and access to legacy CRM data on request. · Work hand in hand with counterpart to cover the needs of all hubs. What You Bring to the Role Education · Undergraduate University degree or equivalent experience · Salesforce Certificate Required Experience • 5 years (mid-level) experience as an administrator and data analyst across multiple CRM., • Salesforce experience preferred, but not essential if extensive experience with other CRM systems can be demonstrated., • Jira experience preferred, but not essential if experience with other IT ticketing systems can be demonstrated. Skills · Demonstrated knowledge and experience across multiple CRM. · Ability to articulate user needs and to communicate with developers as required. · Quick thinker and ability to take initiative. · IT literate (including IT ticketing system such as Rally or Jira) · Knowledge of EU Contact Centre processes · Good problem solving and analytical skills. · Organized and able to navigate through multiple requests across several communication channels (teams, slack, webex etc.) · Ability to work in a team environment as well as autonomously. · Effective communication skills. · Other · Able to work to a flexible schedule. · Able to work hybrid. Preferably the Dearborn/Allen Park location. · Regular travel required between NA sites Dearborn/Allen Park and Melbourne based on business needs. What You Can Expect • Pay rate starting at ($65,773.02 – $68,179.35 per year), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other. #LI-Onsite #LI-Hybrid

In this position, you will be responsible for driving and defining the launch of Business Analyst, Business, Spanish, Analyst, Development, Technical, Restaurant. In this role, you will work with other business units to gather requirements to support strategic projects.

Our two regulated utilities (DTE Electric and DTE Gas) serve Corporate Strategy, Business Analyst, Strategy, Business, Corporate, Analyst, Business Services. It is comprised of regulated utility and non-utility businesses.

Audit coordination is the interface between the reg Business Analyst, Business Operations, Analyst, Project Management, Business, Audit, Technology, Business Services.

What does Zenith Analytics do? Working closely with both the Business Planning and Activation teams, Analytics designs the data strategy to tie our clients marketing to real-world business goals. We then mine that data to optimize campaigns and tell Senior Analyst, Analytics, Analyst, Senior, Techno

Performs research and analysis to support business operations and presents findings to Business Analyst, Business Operations, Entry Level, Business Systems, Analyst, Business, Staffing, Technology. Performs analyses of the business goals, objectives and needs of the general business environment for

TekWissen Group is an equal opportunity employer supporting workforce diversity. Work Location: Detroit, MI, 48226. It offers different types of health care coverage plans that include individual and family, dental and vision, plans for employers, etc.

Job Title: Business Intelligence Analyst Overview / Summary: We are looking for a highly skilled Business Intelligence Analyst to help drive data-driven decision-making by designing robust analytics solutions. This position requires collaboration with business stakeholders and technical teams to del

The Senior Financial Analyst is responsible for providing FP&A support for the Detroit Tigers, by partnering across business and baseball to build near- and long-term financial plans and drive informed decision-making. Demonstrated experience in financial analysis, variance analysis, profitability a

A growing law firm is seeking a dynamic and collaborative Senior FP&A Analyst in Denver OR Detroit OR Minneapolis This Jobot Job is hosted by: Lauren Spann Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $85,000 - $110,000 per year A bit about us: Our client is a growing, reputable, national law firm that prides itself of providing outstanding service to their clients. Company culture is fantastic; professional development and growth opportunities, collaborative team, outstanding leadership group. Why join us? • Competitive compensation, • Excellent benefits including competitive 401k CONTRIBUTION (not match-contribution), • Great work/life balance, • Career advancement opportunities Job Details Jobot is partnering with a growing national law firm to staff a Senior Financial Planning & Analysis Analyst role in either the Denver, Detroit or Minneapolis metropolitan areas. The Senior FP&A Analyst will be responsible for the following: Duties & Responsibilities: • Design & prepare detailed reports and financial analyses utilizing the accounting system, report writing tools, and Microsoft Excel., • Assist with monthly, quarterly, and annual reporting initiatives including management reporting, financial statement analyses, ad-hoc analysis, partner and associate compensation, other projects, etc., • Support various firm departments with completing a diverse set of high-visibility external surveys., • Work closely with FP&A Manager/Sr. Manager to understand team priorities and serve as a key resource to the FP&A analysts on the team., • Deliver ad hoc projects, and analyses, as requested. Manage and own projects from beginning to end to ensure successful and timely completion., • Develop a strong understanding of firm’s financial system and overall firm financial operations in order to serve as a “subject matter expert” regarding the financial system and integration., • Utilize report writing tools (Excel/Power Query, SQL, Tableau, etc.) to provide timely and accurate financial information and analysis., • Bachelor’s degree in Accounting, Finance, or related field required., • Seven or more years of progressively related work experience., • Expertise and in-depth knowledge of all aspects of accounting systems and reporting., • Experience with professional services law firm preferred., • Experience working with and writing complex database queries. Experience in extracting and reporting of data using SQL and Business Intelligence tools., • Demonstrated expertise with Microsoft Excel, including advanced features, including but not limited to Power Query, pivot tables, advanced formulas, macros, filtering, and graphs., • CPA certification not required but beneficial., • Strong analytical and critical thinking skills necessary. Must be able to prepare and summarize complex financial data in an accurate, organized, concise manner., • Strong customer service orientation and collaborative approach with non-financial personnel., • Possess high-level of written, verbal, comprehension, and communication skills. Must be able to actively present information and ideas across multiples levels of the organization., • Excellent organization and detailed oriented project management skills. Requires ability to manage and prioritize concurrent tasks under time constraints., • Ability to work collaboratively and develop strong working relationships. Excellent communication and interpersonal skills necessary. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Stellantis Financial Services (SFS) Remarketing Analyst, Product Development. The Stellantis Financial Services (SFS) Remarketing Analyst, Product Development will be responsible to coordinate Business Process Management efforts, assist in vendor evaluation & management procedures and support all st

Strategic Staffing Solutions is currently looking for a Financial Analyst, a W2 contract opportunity!. Financial Analyst II Budget & Forecast Reporting (SAP / Excel Advanced). Provide financial insights and recommendations to business partners by translating complex financial data into clear, actio

The Senior Financial Analyst will play an important role in Duravent Group's success by developing and maintaining valuable business performance reporting systems and preparing accurate financial analytics to empower insightful business decisions. Our team is currently seeking an experienced Senior

The Senior Financial Analyst is responsible for providing FP&A support for the Detroit Tigers, by partnering across business and baseball to build near- and long-term financial plans and drive informed decision-making. Demonstrated experience in financial analysis, variance analysis, profitability a

The Financial Systems (FS) Senior Analyst II is responsible for mapping business requirements to application functionality and capabilities, driving and leading continuous improvement, creating business cases that result in leading system configuration meetings independently and fully understanding

Bachelor's degree in Accounting, Finance or business related field and seven years of experience in auditing, financial accounting and/or financial reporting. Prin Financial Analyst - Technical Acct - Controller - Accounting Policy & Res. Performs complex analytical work and research for the Account

In addition, Financial Analysts with a Master's Degree, such as Master in Business Administration, Master in Finance, Masters in Economics, and other appropriate and related courses of study meet the minimum experience required for Financial Analyst II. Financial Analysts establish forecasts for the

Financial Planning and Analysis consists of three main areas: (1) performing the annual and long-term financial planning processes, including project management responsibilities, development and analysis of budgets and forecasts, and design and compi Financial Analyst, Analyst, Business Operations,

Job DescriptionDescription: LOCATION: Juvenile & Youth Services at Wayne County Health Dept - Detroit, MI 48226 POSITION SUMMARY: SEMHA seeks an IT Analyst to support Wayne County’s Department of Juvenile & Youth Services. This role partners with staff to understand business processes and the Juvenile Accountability Information System (JAIS), ensuring systems effectively meet operational needs. The analyst supports application maintenance, enhancements, and new system development, while collaborating with IT teams and end users. Responsibilities include ensuring compliance with state, county, and federal requirements; improving data sharing across agencies; and aligning solutions with county IT standards. The role may also assist with cost-benefit analyses and support grant and data-sharing initiatives. ESSENTIAL FUNSTIONS & SKILL REQUIREMENTS: • Thorough knowledge and understanding of information technology concepts and technologies and computer systems hardware and software are required, • Must be knowledgeable of relational database concepts and able to relate them to application data modeling situations, • Must have knowledge and experience with Juvenile Agency Information System (JAIS), • Must have the ability to assist Wayne County with the transition of JAIS to other software or programs should the need arise, • Must have experience in the development of relevant cost benefit analyses, • Excellent verbal and written communication skills, and strong listening & problem-solving skills, • Ability to build and maintain employee and customer relationships, • Business, analytical and strategic planning skills, • Ability to develop, support, and be a project coordinator of systems that may be supplied by a software vendor and/or developed in house, including management of a project’s budget, project plans and tracking/reporting on actual vs. planned time and cost, allocation of resources., • Must be able to work independently and in a team environment with on-call responsibilities, • Ability to effectively interact with management and support efforts to meet client expectations, • Must demonstrate skills reflecting proven organizational, analytical, problem- solving, and department management abilities, • Must be able to prioritize multiple tasks and objectives in a rapidly changing environment while maintaining a high level of energy and creativity, • Extensive knowledge of various systems, architectures and protocols; PC, client/server, and mid-range environments. EDUCATION, EXPERIENCE, & QUALIFICATIONS: • Bachelor’s degree in business administration, Computer Science, or related field is required (master's degree is desirable), • 10 years of experience in developing project/program management, to include overseeing a broad scope of projects, system analysis and extensive interaction at all levels of staff and management; including ongoing support and maintenance, • Prior experience demonstrating effective teamwork, collaboration in the development, coordination and implementation of a large, complex project is required, preferably in an information systems environment in a government setting, • Experience with resource management and budget development, • Experience using a formal software development methodology, • Valid Driver License & reliable transportation is required Salary: $124,738.00 annually Employment Type: Full-Time Classification: Exempt (salaried) Benefits: • Health, Dental, and Vision insurance, • Paid time off and Holidays, • 403b (Retirement plan), • Various Voluntary Benefit Option Application Deadline: May 31, 2026. Please contact SEMHA HR Department @ (313) 873-6500 if you need assistance to upload resume, cover letter, and/or make application online. Applicants must be presently authorized to work in the United States on a full-time basis. E.O.E. SEMHA is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the SEMHA Human Resources Department. SEMHA positions are grant funded and are contingent upon the continued support of the funding throughout the duration of the assignment. Requirements:

Job DescriptionRequisition Title: Pro Sales Customer Care Representative (04BSX) US-MI-DearbornDescription Pro Sales Customer Care Representative At Percepta, we bring first-class service across each market we support. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners. The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer. During a Typical Day, You’ll • Perform all Customer Care responsibilities with consistent reliability., • Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including:, • Accurately respond to customer inquiries., • Document customer contacts., • Initiate outbound contacts as appropriate., • Provide online support for applications., • Utilize available resources to respond to internal and external customer inquiries., • Help identify process improvements and best practices for the team., • As applicable, answer email inquiries, web forms, etc. within required time frames in a professional manner with accurate and timely information., • Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager., • Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance., • Adhere to and support all Percepta and client initiatives and company policies and procedures., • Attend and participate in team meetings., • Act as a mentor to less experienced teammates which include:, • Training new team members., • Act as a backup for a subject matter expert in the absence of the Sr. Business Analyst and/or Team Leader., • Demonstrate leadership capabilities., • Complete training courses as directed by Operations and/or Training., • Complete additional tasks and projects as needed. What You Bring to the Role • High school diploma required. College degree preferred or equivalent work experience required., • 1 – 2 years of customer service experience required; does not need to be in a call center position., • Computer skills: experience working with multiple programs, ability to type., • Excellent customer service ability., • Ability to maneuver through various systems to provide the dealer with accurate information., • Displays professionalism and a positive attitude., • Ability to effectively communicate with customers, managers, and co-workers., • Strong written and oral communication., • Time management and organizational skills., • Willingness to take on new assignments., • Reliability., • Ability to multitask. What You Can Expect • Starting hourly rate of $16, • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • Employee Rewards Program (Perci Perks), • Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect: Culture of Service – to be treated like you are the customer from day one. Teamwork– belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions. Respect– a team that is accountable, dependable and gives you their full attention. Proactive– to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization. Career Growth – lots of learning opportunities for aspiring minds Diversity – be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness. As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer. Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.