Bakery Operations Leader
14 days ago
Detroit
Job Description Position Overview: We are seeking an enthusiastic, highly motivated Bakery Operations Leader to guide and manage the day-to-day operations of our bakery. As the operational voice of the bakery, you will oversee everything from baking schedules and product innovation to budgeting and team management. This position requires a dynamic leader with a deep understanding of bakery operations, a keen eye for quality, and a commitment to delivering outstanding products and exceptional customer experiences. The ideal candidate is a hands-on, self-starter who thrives in a fast-paced environment, embraces tradition, and drives change. You will be the backbone of our bakery’s operations, ensuring that everything runs smoothly from the kitchen to the counter. If you have a passion for baking and business, and you're ready to help our bakery soar into the future, this is the role for you! Key Responsibilities: • Operational Leadership:, • Lead day-to-day operations of the bakery, ensuring that all activities are aligned with our vision and mission., • Manage the baking team, including staffing, scheduling, and training to maintain a productive, positive, and professional work environment., • Serve as the “voice” of the bakery, making sure all staff are aligned with the bakery’s values, vision, and customer experience goals., • Baking & Production Schedule:, • Oversee daily and weekly baking schedules, ensuring production is in line with demand while maintaining high product quality., • Create and innovate seasonal, special, and signature baked goods that appeal to the local community and attract new customers., • Ensure the bakery operates efficiently, minimizing waste, and maximizing productivity., • Product Quality Control:, • Monitor all products for consistency, flavor, texture, and presentation. Conduct regular quality checks to ensure standards are met., • Work closely with the team to improve product offerings and ensure customer satisfaction., • Lead the development of new products, collaborating with staff for creative ideas and customer feedback., • Budgeting & Financial Management:, • Develop and manage the bakery’s budget, including forecasting expenses and sales., • Control costs related to ingredients, labor, and overhead while optimizing profit margins., • Implement cost-saving measures where appropriate and ensure profitability without sacrificing quality., • Vendor & Stock Management:, • Build and maintain strong relationships with vendors to source high-quality ingredients and supplies., • Manage inventory levels, place orders, and ensure timely delivery of products., • Stay up-to-date with industry trends and market prices to ensure the best value for the bakery., • Staff Management & Development:, • Hire, train, and mentor bakery staff, fostering a culture of growth, respect, and collaboration., • Schedule shifts based on bakery needs, seasonal demands, and employee availability., • Provide continuous feedback and motivation to ensure staff morale and productivity remain high., • Customer & Community Engagement:, • Ensure exceptional customer service standards are upheld, offering a warm, welcoming environment for all customers., • Build relationships with local businesses and the community to enhance the bakery’s visibility and reputation., • Promote the bakery through social media and local marketing initiatives. Qualifications: • Experience in bakery operations, food production, or a similar field., • Proven leadership experience, with a strong ability to manage teams and motivate staff., • Strong understanding of baking processes, product quality control, and inventory management., • Excellent organizational, communication, and problem-solving skills., • Experience with budgeting, cost control, and vendor management., • Creativity and passion for developing new products and enhancing the bakery’s offerings., • A collaborative, hands-on leadership style and the ability to take initiative and make decisions., • Ability to maintain high standards of cleanliness, safety, and hygiene in accordance with health regulations., • A strong voice to advocate for the bakery’s values, vision, and goals to staff, vendors, and customers alike. Preferred Qualifications: • Culinary or Baking Arts degree or certification., • Experience in managing a small business or family-owned establishment., • Familiarity with local food trends and customer preferences. Why Join Us? • Opportunity to lead and shape the future of a beloved bakery with a rich history., • A creative environment where you can bring your ideas to life., • A tight-knit, supportive team committed to growth and quality., • Competitive compensation., • The chance to make a lasting impact on a community institution. If you are a passionate, hands-on leader with a love for baking and community, we invite you to apply to become the heart and soul of National Bakery Detroit. Together, let’s create something extraordinary!