Warehouse Manager
18 days ago
Detroit
This is an on-site position, NOT remote/hybrid Job Description The Warehouse Manager is the hands-on leader responsible for all day-to-day activity inside Epoch Sports’ distribution center. From inbound receiving through outbound shipment, the role owns inventory accuracy, productivity, safety, people development, and continuous improvement. You will manage a diverse team (supervisors, leads, pickers/packers, forklift drivers) and partner closely with Purchasing, Customer Service, E-Commerce, Manufacturing and Production to ensure that every product moves through the facility efficiently and accurately. Responsibilities Operational Leadership • Direct and coordinate all warehouse functions: receiving, put-away, replenishment, picking, packing, kitting, shipping, returns, and cycle counts., • Hold daily start-up meetings to communicate priorities, safety topics, and KPI targets., • Maintain ≥99% inventory accuracy by implementing cycle-count programs, slotting strategies, and root-cause analysis for variances., • Recruit, train, schedule, and coach warehouse personnel (20–30 associates across multiple shifts)., • Ensure adherence to OSHA, DOT, and internal safety policies; lead monthly safety audits and incident investigations., • Champion 5S, Lean, and/or Six Sigma methodologies to eliminate waste and reduce order defects., • Manage department budget for labor, MHE, supplies, and facility expenses; initiate cost-saving projects without sacrificing service levels., • Coordinate daily with Purchasing on inbound schedules and capacity planning., • Align with E-Commerce and Customer Service on promotional spikes, new product launches, and peak-season forecasts., • Serve as system super-user for the Warehouse Management System (WMS) and ERP; drive enhancements, testing, and user training., • Produce weekly and monthly operations dashboards for senior leadership, highlighting trends, wins, and risks. Required Qualifications • 5+ years of progressive warehouse/distribution leadership, including 3+ years managing salaried or hourly teams., • Proven track record of hitting KPIs in a high-volume B2B and/or e-commerce environment., • Strong knowledge of WMS/ERP platforms (NetSuite, SAP, Manhattan, or similar) and RF technology., • Working understanding of Lean / 5S / Six Sigma principles; certification a plus., • Proficiency with Microsoft Excel or Google Sheets for data analysis and reporting., • Familiarity with OSHA, DOT, hazmat, and international shipping regulations., • Excellent communication, coaching, and conflict-resolution skills., • Ability to stand, walk, bend, and lift up to 50 lbs for extended periods., • Standard schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.; must be available for early mornings, evenings, or weekends during peak periods or physical inventories. What You Gain • A leadership seat in a rapidly growing athletic-goods company committed to operational excellence., • Freedom to build processes, implement best practices, and shape a high-performing culture., • Competitive salary, performance bonus potential, full benefits (medical, dental, vision, 401(k) with match), employee discounts, and professional-development opportunities.