Quality manager jobs in Schenectady, New York - Page 2Create job alerts

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Health insurance Position Summary The primary duty of the Kitchen Manager is to assist the owners and general manager in the day-to-day operations of a Whistling Kettle restaurant. The Kitchen Manager is directly accountable for the supervision, organization, and scheduling of the hourly team in the Back of house including line cooks, prep cooks & dishwashers. This position maintains the highest quality Guest Experience through a dedication to excellence in food, beverage and service standards, cleanliness, sanitation and safety. Success is earning the loyalty of Our People and is measured in real growth in sales, profit and market share, and is the result of implementing the WOW factor of service. ESSENTIAL TASKS AND RESPONSIBILITIES: • Provides on-going coaching and appropriate progressive discipline to all Team Members in kitchen managing appropriate documentation and ensure each Team Member has clarity around their current level of performance, • Supervises day-to-day operations to ensure all standards of Whistling Kettle quality and service are achieved during each shift., • Provides orientation and training according to all Whistling Kettle training systems, standards and manuals for new hires, • Constructs the weekly work schedule to meet the demands of the business., • Supervises Team Members to ensure that all cleaning, maintenance, housekeeping and side work duties are accomplished in line with operations standards., • Proactively communicates to owners and other members of the management team to share and convey information regarding the restaurant. Ensures there are no surprises., • Maintains familiarity with all national, state, and local safety, health, and sanitation standards and ensures all Team Members are following guidelines appropriately., • Correctly performs all duties necessary to open and close the kitchen, • Performs effectively in all positions (line, prep, expo, etc)REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:, • Organization, planning, and time management skills with the ability and initiative to react effectively and quickly to unexpected circumstances, • Ability to read and understand POS screens, e-mail, spreadsheets and basic office functions, • Ability to build positive working relationships and provide clear direction and feedback, • Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism, • Handle stress associated with responding to/solving problems, • Exercise of discretion and independent judgment, as well as a creative approach to formulating responses, • Accurately complete paperwork and reportsWORK EXPERIENCE:, • A minimum of one (1) year of restaurant/hospitality experience either managing or co-managing a restaurant/kitchen. Experience should include hiring and firing / scheduling / paperwork and reporting and being the overall leader.PHYSICAL DEMANDS:, • Must be able to constantly stand and walk for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly, • Must be able to lift, handle, and carry (e.g. food, small wares, equipment, supplies and paper goods) at a minimum of 50 pounds constantly, and up to 100 pounds occasionally, • Must be able to bend, kneel, stoop, reach, and squat on a frequent basis, • Must be able to taste, be able to distinguish between and among flavors, spices, and scents as to their appeal and level of intensity for all food and beverage products, • Must be able to work around changing of schedules, which includes being available to work throughout the day, nights, weekends, and holidays, as required

Job DescriptionCompany Description Monro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform. Destination Monro – Your Career is Here! Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here. Job Description About the Role: The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. Salary Range: $65,000 - $80,000 per year - Based on experience. This role is eligible for additional compensation and incentives. Responsibilities: • Develop sales and technical teammates to produce a consistent 5-star Guest experience., • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry., • Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty., • Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services., • Provide direction and oversight to other technicians and assist where needed with services/repairs., • Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates., • Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses., • Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory., • Audit courtesy inspections performed by teammates., • Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition., • Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs., • Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions., • Attend to all guest needs in areas of sales, service, complaints, and adjustments., • Build guest relationships to maximize customer satisfaction, loyalty, and retention., • Assist teammates in conveying repair and service needs to guests., • Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures., • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules., • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc., • Perform other duties as assigned and required. Qualifications Qualifications: • High School Diploma or equivalent., • Demonstrated leadership experience in a retail/sales environment., • Proven ability to manage, drive and deliver financial results while controlling costs., • Ability to influence and motivate a team to achieve set goals and objectives., • Ability to problem solve, manage inventory, merchandising, and customer service., • Communications skills to effectively communicate with teammates and guests., • Complete all Monro required training with the guidelines and timing provided., • Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. Profile Summary: • Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments, • Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports., • Business mentality with the drive to exceed established goals., • Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages., • Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment., • Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions., • Ability to effectively mentor, coach and develop teammates., • Ability to problem solve and resolve customer complaints. Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to: • Ability to work flexible hours, days, evenings, weekends, and holidays., • Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance., • Frequent standing and walking for long periods of time., • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Additional Information Benefits: • Performance based incentives, • Paid vacation and holidays, • Reimbursement for ASE Certifications, • Reimbursement for State Inspection Licenses, where applicable, • 401k eligibility immediately upon hire, • Direct Deposit, • Employee Discounts, • Healthcare, Vision, and Dental This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs. Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination. Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. • Employee Access Perks, • Career Advancement Opportunities Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: Highly motivated individual who demonstrates a positive, outgoing, and influential personality that will ensure that an unsurpassed level of member services is continuously provided by every team member. They will maximize every opportunity to increase membership, refer consumer and real estate loans as well as promote e-services to the membership in the branch. Must possess skills to motivate team members to work together to achieve goals, in the absence of the Branch Manager. Duties & Responsibilities • Motivates all team members to provide an unsurpassed level of member service, meeting and exceeding their expectations with every interaction. Ensures a smooth working relationship with other department team members when their assistance is needed., • Responsible for maintaining quality and quantity of work. Assigns, directs, coordinates and reviews work., • Responsible for having a thorough knowledge of all products and services offered by the credit union, including but not limited to, shares, consumer loans, and e-services., • Accurately take applications for Consumer loan products, and provide referrals to the Loan Sales team for Real Estate loan products. Assist in processing and closing Consumer loans., • Participates in the Sales Incentive Program., • Refer appropriate members to the First New York Retirement and Investments Services Program., • Assures both account and loan servicing issues or concerns are processed correctly and resolution is communicated to the member in a timely manner. Illustrates the ability to analyze member problems and find beneficial solutions in a timely manner., • Follows and ensures that all team members follow policies and procedures applicable to their positions to maintain compliance with government and credit union regulations, including but not limited to, the Bank Secrecy Act., • In the absence of the Branch Manager, responsible for determining that proper control and individual accountability of cash and the handling of cash is in accordance with regulations and accepted accounting principles., • As assigned, performs routine audits of teller cash, and other negotiable security and branch logs in accordance with written procedures., • Oversees branch balancing in conjunction with other branch supervisors., • As assigned, ensures that new employees are thoroughly trained in all phases of their particular job. Cross-trains staff as appropriate., • Assists the Branch Manager in completing realistic and timely appraisals of team member performance., • Supports the Branch Manager in achieving the goals established for the branch., • Assists the Branch Manager in attaining all goals related to Community Outreach activities., • Handles monthly reports as assigned by the Branch Manager., • Conducts reviews of all new memberships to ensure quality control and compliance standards are met., • Authorizes exceptions to normal policy or procedures when circumstances warrant and where deviation is justified., • Maintain Notary Public, NMLS designation and Signature Guarantee services., • Performs other duties as may be assigned.Requirements:, • Must possess a bachelor’s degree or equivalent work experience., • Financial institution experience is a must., • Excellent interpersonal skills, and the ability to motivate team members., • Must possess supervisory capabilities., • Should possess detailed knowledge of all branch functions., • Must be familiar with banking or credit union policies and procedures., • Must be able to respect confidential information., • Must have excellent written and verbal communication skills., • Should have a thorough knowledge of PC software programs and internet navigation. Tuesday - 7:45am - 5:00pm Wednesday - 7:45am - 5:00pm Thursday - 7:45am - 5:00pm Friday - 7:45am - 6:00pm Saturday - 7:45am - 1pm Work Location: Fully On-Site

Job Description Project Manager – Trenchless Pipe Lining [Clifton Park, NY] | Full-Time | Competitive Pay + Benefits We’re leaders in trenchless pipe rehabilitation, handling everything from residential sewer lines to municipal pipelines — no digging up streets, no destroying yards, just smart, modern solutions. Now, we’re looking for a Project Manager who not only runs projects but also leads our installation technicians to success. What You’ll Do * Manage trenchless pipe projects (CIPP, epoxy coating, lateral rehab, small- and large-diameter jobs). * Directly oversee installation technicians — guiding daily schedules, ensuring safety, and mentoring team members. * Coordinate crews, subcontractors, vendors, and equipment to keep jobs moving smoothly. * Handle everything from a residential repair to a large municipal project — no two days are alike. * Keep projects on time, on budget, and in compliance with quality standards. * Act as the main point of contact for homeowners, property managers, inspectors, and municipal clients. What We’re Looking For * 3–5+ years of project management experience in trenchless, utilities, or construction. * Proven experience leading field crews or install technicians. * Knowledge of trenchless technologies (CIPP, epoxy, small-diameter lining). * Strong leadership, communication, and organizational skills. * Ability to balance multiple projects while maintaining safety and quality. Why You’ll Love Working With Us * Competitive salary + performance bonuses * Health, dental, vision, and retirement benefits * Career growth in a fast-growing, specialized industry Ready to Lead? If you’re looking for a role where you can lead crews, manage projects, and make an impact on everything from family homes to city infrastructure — we want to hear from you.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance At Goldfish Swim School , work feels like play as you build relationships with your team and meet children and families from all different backgrounds. Every time you step foot in your school, you can create magic moments and enrich lives. We are passionate about bringing people together and making a splash in the lives of the children in your community. So, join us and be a part of a fun, fast-paced, high-impact group of talented people who are making waves and teaching life lessons in and out of the pool through mentorship, leadership and passion. Summary: Oversees the quality and success of Goldfish Swim School operations. This encompasses all daily operations including safety, staffing, pool operations, swim lesson quality, customer service, and employee engagement amongst other duties. Duties and Responsibilities: • Helps the General Manager and department managers fulfill all daily tasks., • Oversees employee engagement to maintain a high level of employee satisfaction and company culture., • Oversee training and development of the aquatics department to provide superior swim instruction in accordance with GSS standards., • Interacts with all staff on operational items including class scheduling, student progress, and customer experience., • Able to maintain and troubleshoot proper pool chemistry and pump room operation., • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment., • Completes evaluations on all teachers and conducts an assessment on all trainees prior to teaching independently., • Directs, trains, maintains and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all staff on the GSS EAP. ., • Interacts with the team members on issues related to class scheduling, student progress, customer service and employee performance and training., • Provides sales and marketing training to all front desk/sales staff. Works with the Marketing team to ensure high levels of customer service and sales performance., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved. Assist GM with purchasing., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Work with GM and Marketing Manager to manage social media, book water safety presentations and events, and build partnerships with local, like-minded businesses., • Oversee monitoring of email, voice messages, and social media to ensure timely and appropriate responses., • Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions., • Initiates and oversees workplace culture and employee interaction. Maintain a high level of employee engagement and satisfaction., • Obtains and maintains current certifications and stays up-to-date professionally on the aquatics and management field., • Performs other duties as assigned Education/Experience: High school diploma or GED is required. Bachelors degree in business administration, communications or equivalent is preferred. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Two years management experience is preferred. Two or more years as a swimming instructor is preferred. Certificates and Licenses: Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications preferred. Must be able to obtain these certifications within 90 days of start date. Certified Pool Operator and Lifeguard Instructor certification preferred. Certifications must stay up to date and current. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Job Description Danforth is always looking for top talent and looking to connect with candidates! Don’t see a particular open role that matches what you’re looking for? We are accepting general applications for our departments in all locations, including estimating, project management, and sales. As an Estimator, you will play a crucial role in securing new and exciting projects. The day-to-day responsibilities will include; analyzing project documents to accurately quote costs related to labor, materials equipment, and subcontractors, and identify and report on risk. As a Project Manager, you will oversee financial budgets and manage the construction process by leading and executing assigned projects, monitoring, and maintaining budgets, reviewing project scope with field leaders, and collaborating with contractors and subcontractors. As a Sales Professional, you will develop sales strategies to meet goals and ensure peak performance by building and maintaining relationships across JWD and being an active member in industry-related organizations. We have sales positions in Design Build, Energy, and Service Contract As a Professional in our Shared Services team, you will work to support and enhance other JWD Teams, Customers, and/or Vendors in Information Technology, Procurement, Human Resources, Accounting & Finance, and Marketing. Our Culture: At Danforth, our greatest asset is our people. As an established 100% employee-owned company we are one of the largest mechanical contractors in the northeast. We have over 900 professionals in our offices, fabrication shops, and all our job sites across New York, Vermont, and Ohio. Our employees are dedicated to our mission of delivering industry-leading experiences to our customers every day. Our leadership team is committed to attracting and retaining the very best high-achieving talent to join our Danforth family to continue our sustainable and profitable growth. What we offer: • Danforth invests in you and your future with directed employee engagement, team support, career development, and mentoring., • We are a professional organization offering quality benefits including:, • Medical, dental, life insurance, 401(k), and ESOP with generous profit-sharing/matching contributions.

Job Description Applicants for this position will live in one of the following states: KY or TN The Area Operations Manager is responsible for daily operations for the state of Kentucky and supervisory of Radiological Technologists to ensure they follow company policy and procedures. Responsible for assigned region, patient care, patient flow and quality that meets or exceeds company standards. PAY: Starting at $70,000/yr depending on experience ASKS AND RESPONSIBILITIES: • Responsible for planning and implementing schedules and staffing within designated region., • Responsible for monitoring performance and forecasting service needs for the purpose of personnel management, capital equipment justification and departmental P&L management., • Responsible for monitoring and changing any policies to assure compliance to the State Regulations and Laws., • Responsible for following all applicable Radiation and Health Department rules as set forth for any State they have Employees working in., • Personal supervision of all staff within designated region., • Direct clinical interaction with the performance of studies, • Maintains communication between management and technologists to ensure quality studies under the direction of the radiologist., • Conducts staff evaluations on a 90 day and annual basis., • Assess employee needs and makes recommendation to management on behalf of employees, • Responsible for Image quality reviews., • Responsible for ordering supplies, equipment and equipment repair within designated region., • Maintains inventory of equipment assigned to designated region., • Orient new employees to the company policies and procedures., • Assist technologists in solving technical problems., • Identifies and corrects problem behaviors by ongoing coaching and counseling., • Reviews technologist payroll timely to ensure productivity and resource control utilizing company metrics., • Regularly communicates with dispatch to maintain consistent patient care and turnaround times., • Plans and implements strategies and activities consistent with overall aim and requirements of the company., • Perform X‐rays whenever necessary to maintain and improve service levels in their respected areas., • Fleet Management Scheduling of vehicles/equipment for proper maintenance to ensure consistent reliability., • Monitor and retain dosimetry reports in Radiology., • Continuously monitor, develop, and oversee all technologist clinical credentialing, training and quality of service., • Performs other duties as assigned by the Director of Operations, Radiology Services., • Must have valid, unexpired ARRT certification, • Strong leadership, organizational and communication skills., • Must have strong analytical, problem solving, and people development skills., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence., • Ability to speak effectively after groups of customers or employees of organization., • Strong time management skills and the ability to multitask and prioritize workloads., • Two weeks of vacation time, • Sick time, • 8 paid holidays, • Same day pay available, • Medical insurance allowance, giving you the freedom to customize your plan to fit your needs, • Dental insurance, • Vision insurance, • Disability insurance, • Company paid life insurance, • 401(k) #zr

Job Description About Stellix Global Services We collaborate with our customers and technology and service partners with a relentless co-innovation mindset. We solve difficult challenges and deliver sustainable outcomes. If you are a problem solver with a passion for working across multiple technologies and business relationships, we invite you to explore opportunities at Stellix Global Services. Here’s What You’ll Get • Highly competitive Medical, Dental, and Vision Insurance, • Flexible Spending or Health Savings Accounts, • Unlimited Vacation Time, • 10 Paid Holidays, • 12 Paid Weeks Maternity Leave, • Pet Insurance, • Retirement Savings: 401(k) and Employee Stock Ownership Plan, • Employee Referral Bonus, • Professional Development Reimbursement, • Company Paid STD, LTD, and Life Insurance The Role We are currently seeking to fill an IT/OT Engineer III position within our IT/OT Managed Services team to provide post-project services (such as infrastructure, virtualization, networking, cybersecurity and other IT/OT services) and automation solutions for our installed customer base, using a portfolio of Emerson products and some select third-party platforms. IT/OT Solutions may include scheduled maintenance or managed services for system administration; cyber security solutions; performance and reliability services; help desk and emergency services, digital plant troubleshooting and integration; system installation and commissioning; system upgrades; operational solutions for alarm management, loop performance, process simulation; lifecycle consulting and business continuity services. The IT/OT Engineer III will be expected to perform services for customers including via annual service contracts, service bank, assigned projects and some subscription-based offers. It is expected for the IT/OT Engineer III to support and advise customers on a range of IT/OT and virtualization platform recommendations that will solve customer pain, optimize business value, and enhance customer satisfaction with their IT/OT investments to support meeting their business goals. Education, Experience & Skills • BS Degree in Computer Science, Chemical Engineering, Electrical Engineering or equivalent., • 3+ years delivering industrial control system/infrastructure solutions., • Must have either of: • 2 years of DeltaV systems experience (hardware, troubleshooting/RCA, upgrading/patching, and/or virtualization)., • 3 years of other Manufacturing/Laboratory OT systems experience (troubleshooting/RCA, integration, networking and administration, lifecycle management, upgrading/patching)., • 3 years of IT experience as a service provider (virtualization, networking, cybersecurity, troubleshooting/RCA, upgrading/patching). • Must have 2 years of experience in Life Sciences Industry. • Familiar with cGMP, GDP, quality/regulatory requirements, FAT/SAT/CQV. • Demonstrated increasing level of responsibility supporting OT systems., • Familiar with analog and discrete signaling, virtualization, serial and ethernet communications and hardware, technical drawings including: P&IDs, electrical schematics, loop drawings, network architecture drawings., • Soft Skills: • Infinite Leadership mentality and interest in coaching/mentoring, • Collaboration and team work, • Time management and reporting, • Detail oriented, good documentation skills, • Critical thinking and problem solving, • Ability to assess risk through review of documentation and KBAs. • Applicants should either reside locally or express a willingness to relocate., • Must be able to travel extensively within the New England region. What You’ll Do • Day-to-day technical support and help desk for customer contracts to support their IT/OT systems. Following triage, demonstrate situational awareness for escalation to more senior engineering members or the software vendor’s factory support., • Liaison with Dell, VMWare, Cisco, and other third-party partners., • Complete assigned service agreement deliverables in a timely manner with high quality and quantifiable business results. Manage the completion of these contract obligations with some oversight from the contracts coordinator or department manager, demonstrating organization skills and self-starting capabilities., • Support lifecycle solutions IT/OT Team Leads with infrastructure network design, installation, commissioning and maintenance activities in a Microsoft OS environment, often utilizing either VMWare or HyperV virtualization platforms. Be able to provide technical leadership and mentoring to less senior engineers., • Support design and build activities for Life Science customers and others in a Quality controlled methodology. Involve extensive documentation, internal testing, Factory Acceptance Testing, Site Acceptance Testing and site commissioning services as assigned., • Troubleshoot IT/OT and automation control systems at the virtual, physical network, controller, and I/O level, in order to resolve customer problems in an efficient manner and keep their system running or the project on schedule., • Provide lifecycle engineering solutions in the areas of server, workstation, networking, software configuration, digital bus, DeltaV hardware, virtualization, alarm management or other areas of expertise., • Provide timely and thorough communication to customers in both written and oral format., • Demonstrate an organized and methodical approach to troubleshooting and problem solving., • Execute contract or project deliverables following direction, and/or by following established procedures or guidelines., • Work towards completion of the DeltaV Field Service Associate certification, as well as other certifications as assigned., • Actively involve/inform Account Managers of potential opportunities identified through customer engagements to help drive service expansion and increased customer satisfaction., • Support to improve the long-term growth of Stellix Global Services’ IT/OT business through supporting business development, maintaining and improving customer relations, and supporting internal programs for continuous improvement and efficiency., • Under supervision, execute installed-base lifecycle projects within budget and schedule, and take ownership for project quality and customer value outcome., • 24x7 support for customer emergencies under a monthly rotating assignment roster., • Leverage your passion for technology and your customer-focused mindset to grow your customer relationships to a level of a trusted advisor, mapping automation solutions that will solve our customers' complex operational challenges and support their digital journey., • Flexibility - May be called upon for coordination of other Stellix Global Services personnel and cross-functional teams to ensure the delivery of the overall results expected by the customer., • Bring passionate team spirit and a commitment for excellence in all work products. Must be currently authorized to work in the United States. Policy on Third-Party Unsolicited Resume Submissions: Please note that any third-party unsolicited resume submissions will immediately become the property of Stellix Global Services. Stellix Global Services will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established. Please Note: Stellix Global Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.