Westwood
Job DescriptionStore Manager – Westwood, NJ We are seeking a dedicated and energetic Store Manager to lead daily operations at our high-volume dessert shop in Westwood, NJ. This role is ideal for a hands-on leader who thrives in a fast-paced, guest-focused environment and enjoys coaching a team to deliver exceptional service. Key Responsibilities: • Oversee all day-to-day store operations, including opening/closing procedures, product preparation, inventory management, and cash handling., • Lead, train, and motivate a team of crew members to ensure high standards in service, cleanliness, and product quality., • Create and manage staff schedules, ensuring proper coverage during peak hours and seasonal rushes., • Maintain a clean, safe, and welcoming environment in accordance with company policies and local health regulations., • Monitor sales performance, control labor and food costs, and identify opportunities to improve profitability., • Provide an outstanding guest experience by engaging with customers, resolving concerns promptly, and fostering a positive atmosphere., • Support hiring, onboarding, and ongoing staff development to build a reliable and enthusiastic team., • Coordinate local marketing efforts, promotions, and community engagement activities to drive traffic and brand awareness.Qualifications:, • Prior experience in food service or retail management required; quick-service or high-volume environments preferred., • Strong leadership skills with the ability to inspire and guide a diverse team., • Excellent communication, organizational, and problem-solving abilities., • Comfort working in a hands-on role, including production, serving, and cleaning tasks as needed., • Ability to work flexible hours, including evenings, weekends, and peak seasonal times., • Reliable, proactive, and committed to providing exceptional guest service.What We Offer:, • Competitive pay based on experience (Base Salary + Performance Based Bonus), • Opportunities for growth and advancement (Future Multi-Unit Opportunity), • A fun, team-oriented work environment