Recovery specialist jobs in Garden City, NYCreate job alerts

Job Overview We are seeking a detail-oriented and knowledgeable Specialist to join our team. The ideal candidate will possess a strong understanding of medical coding, billing, and terminology. This role is essential in ensuring accurate documentation and compliance within our medical office environment. About the Organization We are a fast-growing medical billing organization in the Lake Success area, dedicated to delivering exceptional results for our provider partners. We’re seeking revenue cycle professionals at all levels — whether your expertise is in insurance follow-up, denials recovery, or the broader revenue cycle — who thrive on solving problems and getting claims paid. The Opportunity Join our collaborative team handling surgical and out-of-network claims, appeals, denials, and overall reimbursement recovery. This role is for professionals who don’t just post charges, but who investigate, analyze, and strategize to ensure maximum payment. Key Responsibilities • Analyze EOBs for out-of-network and surgical claims to identify underpayments or denials, • Research payer portals and policies to support appeals, • Use past payment history, CPT code research, and carrier guidelines to build cases for reimbursement, • Initiate insurance calls as needed to confirm claim status or policy details, • Track and follow up on appeals to successful resolution, • At least 3 years of out of network experience within revenue cycle performing insurance follow-up calls investigating medical claims, • Submitting appeals, • Researching denied claims, • Experience processing surgical claims preferred, • Background processing commercial insurance, • Strong portal and system navigation skills, with the ability to quickly adapt to new technology, • Analytical mindset — able to think through a claim from start to finish and decide the next step, • Monday to Friday, 37.5-hour work week, • Choice of shifts: 8:30 a.m. – 5:00 p.m. or 9:00 a.m. – 5:30 p.m.

Job Description CASAC (Substance Abuse Specialist): Are you looking to join a dynamic team focused on providing high quality health care to communities across Brooklyn & Queens? If so, you’ve come to the right place. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides comprehensive care coordination and treatment services to individuals living with serious mental illness, complex medical needs and substance use needs. Our Queens ACT team provides an integrated set of evidence-based treatment, rehabilitation, case management, and support services delivered by a mobile, multidisciplinary mental health treatment team. ACT supports client recovery through a highly individualized approach that provides clients with the tools to obtain and maintain housing, employment, relationships and relief from symptoms and medication side effects. The CASAC II (Substance Abuse Specialist) is part of this multi-disciplinary team and is responsible for delivering intensive in-home and community-based services to individuals living with severe mental illness, whom have a treatment history characterized by frequent use of psychiatric hospitalization and emergency rooms, involvement with the criminal justice system, alcohol/substance abuse, and lack of engagement in traditional outpatient services. RESPONSIBILITIES: The CASAC II will utilize a person-centered planning process to provide rehabilitation, case management and support services to individuals served by the ACT Team. The CASAC II will lead the team’s integrated dual diagnosis treatment (IDDT) with the tasks of other team members. The CASAC II will conduct assertive outreach and engagement, use motivational interviewing and stage-wise treatment interventions that target an individual’s readiness for change. Duties of the CASAC II include, but are not limited to: • Responsible for providing direct treatment and support services to clients with psychiatric diagnoses, co-occurring substance use, chronic physical health problems and complex social needs., • Conduct weekly visits to clients to assess health status., • Assess and provide direct services to participants in the following areas: health and wellness, housing, income support, education, vocational training, employment and social supports, medication support. Complete the ACT Comprehensive Assessment and lead the assessment of the substance abuse related components of assessment., • During the assessment obtains information: a) to establish the degree risk for substance use and associated harmful behaviors, and interventions required to promote progress towards recovery, and b) lead the ACT team in daily meetings and weekly clinical meetings around substance abuse issues and incorporate findings into service plans., • Identify treatment individuals should receive based on severity of substance use diagnosis, stage of change and immediate needs; recommend treatment objectives for the individual’s service plan., • Use motivational interviewing and stage-wise interventions to provide mental health, relapse prevention, harm reduction and substance abuse counseling., • Provide integrated dual diagnosis treatment (IDDT) to individuals served. Conduct weekly IDDT treatment group; run substance use support and Relapse Prevention groups. • In conjunction with Psychiatrist or Psychiatric Nurse Practitioner, provide Medication Assisted Treatment (MAT) options to treat substance use, prevent overdose and sustain recovery., • Provide individual and family therapeutic support around substance use, relapse prevention, psychoeducation, and harm reduction based on motivational interviewing and cognitive behavioral responses to substance use. Direct standards for toxicology screens, along with team psychiatrist and in accordance with Assisted Outpatient Treatment (AOT) orders., • Act as an advocate and liaison for clients in securing emergency detox and rehabilitation care, and other community supports that promote integrated substance use or dual disorder treatment., • Monitor treatment and provide follow up visits, treatment for co-occurring substance use disorders and respond to crisis situations The CASAC II is required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use equipment such as iPhones, tablets, Surface Pros and easily navigate various technology platforms and reporting systems is a requirement. The role will also require on call coverage and a willingness to be flexible. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Master’s Degree in Social Work, Psychology, or related field., • Certified by the New York State Office of Alcoholism and Substance Abuse Services (OASAS) as a Certified Substance Abuse and Alcoholism Counselor (CASAC), • Apply for and maintain valid NPI number. SPECIFICATIONS FOR EXPERIENCE AND TRAINING • One year of experience and/or training in integrated mental health and substance abuse assessment and treatment, motivational interviewing techniques and stage-wise treatment., • Knowledge of Assertive Community Treatment (ACT), community integrated treatment, support services, and resources., • Eligible for full and unconditional participation in the Medicaid and Medicare programs., • Knowledgeable in MAT approaches, including screenings, assessments and medication. • Excellent written, verbal and interpersonal communication skills., • Demonstrated team experience., • Time management, organizational, and computer skills., • Ability to evaluate and intervene in crisis situations & available for crisis consultation., • Bilingual Spanish/English speaking preferred., • Knowledge of Microsoft office applications, including Excel., • Competency in written, interpersonal, verbal and computational skills to present and document records in accordance with program standards. We offer competitive Salary and excellent benefits including: generous time off, Medical, Dental, Vision, Retirement Savings with Agency Match, Transit, life insurance and other additional voluntary benefits. EOE/AA. For more information on our organization, please visit our website at: Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job Description JOB DEFINITION: The Clinical Services Specialist I will provide community-based therapeutic intervention for individuals who are experiencing substance use or co-occurring disorders, and will provide community-based substance use disorder treatment services using evidence-based, trauma-informed, and person-centered practices involved in Medication Assisted Treatment. EDUCATIONAL REQUIREMENTS: Master's level education in social work or related field required (i.e., MSW or MHC). Application for and maintenance of highest-level professional licensure upon eligibility required. License or limited permit to practice (i.e., LMSW, MHC-LP, LCSW, LMHC) is preferred. EXPERIENCE REQUIRED: • One to three years' experience with substance use disorders is required; experience providing care in a community setting is preferred., • Knowledge of substance use disorder prevention, treatment and referral is a must. DUTIES AND RESPONSIBILITIES: • Conduct clinical visits in a community environment to assess safety and explore readiness for and motivation related to Medication Assisted Treatment for substance use and co-occurring disorders., • Conduct a comprehensive assessment and the LOCATDR determination in order to determine the most appropriate level of care for substance use disorders and generate appropriate referrals., • Partners with clients to create and update treatment plans that are reflective of individual choices and preferences and promote appropriate expectations of behavioral health treatment., • Use Evidence-Based Practices, standardized screening tools and clinical judgement to assess for risk to self, others or property as the result of behavioral health concerns and to deliver mobile clinical substance use services in the home and community., • Establishes and maintains appropriate and timely clinical case records, including but not limited to: treatment plans, treatment plan reviews, progress notes, coordination of care activities, documenting appropriate therapeutic interventions with each client to the Agency, funding, licensing and billing authorities., • Regularly assess progress in treatment and strengthen client understanding of resources for discharge planning and termination processes., • Implements appropriate crisis intervention and stabilization services when needed to prevent or manage decomposition and maintain safe community living., • Assist clients in understanding the importance of cooperation with fee and insurance responsibilities, and resolution of psychological and financial obstacles to payment., • Utilizes and understands the value of supervision to increase practice skills, promote improved services for clients, and preserve accountability to the Agency., • Supervise graduate and undergraduate students when assigned, incorporating the needs of the client being served, the Agency, the education of the student and the University., • Participate in data collection and reporting as needed., • Act as a liaison between the Agency and the community it serves; represent the agency and promote its programs in a professional and knowledgeable manner at various community events, trainings, and forums as needed., • Participate in clinical team meetings and support additional team members, including peer specialists., • Complete trainings as required or requested by the agency or governing entities., • Perform any other support and follow up functions appropriate to the role and scope of a Social Worker in accordance with Agency standards., • Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more. If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Peer Specialist. Peer Specialist utilizes personal experience and respite training to provide peer support and companionship for guests. The Peer Specialists manifest, in their presence and actions, a vision of hope, resilience, opportunity, and wellness. Goals include lessening/alleviating emotional distress and crises, lessening use of emergency rooms and hospitals, and increasing personal growth with positive life choices. Essential Duties & Responsibilities • Provide supportive companionship for guests throughout their visit to house (interview, intake, arrival, stay and departure)., • Share personal recovery to encourage hope, wellness, personal growth and recovery., • Model and support the belief that individuals can and will do better., • Utilize effective engagement skills to connect, use mutually shared insights to encourage problem solving and utilization of tools that will assist in lessening or alleviating current and future crisis., • Non-judgmental active listening designed to meet individual “where they are at”., • Help maintain a clean, safe, and secure environment. Some cleaning may be involved., • Provide telephone support to peers in the community though our Consumer Phone Link Program as needed., • Facilitate self-help, support groups., • Keep accurate and timely records., • Work cooperatively with respite team., • Maintains client confidentiality.Requirements: Education & Experience: • Lived, experience and willingness to utilize personal experience to assist others in recovery., • High School Diploma, • Six months to one year current or recent employment., • Six months to one year part time or full time experience in delivery of direct services to mental health consumer/survivors (volunteer or paid), preferred., • Three months first hand experience in self-help or peer directed services and/or peer support groups, preferred., • Good oral and written communication skills., • Completion of Wellness Recovery Action Plan (WRAP) training preferred., • Basic knowledge of community support services/resources/mental health service delivery system, preferred., • Knowledge of consumer/survivor/ex-patient movement and peer run or peer driven services that incorporate recovery based philosophies., • Ability to relate to both other survivors of mental illness and psychiatric diagnosis and mental health professionals., • Honesty, respect for diversity, high personal standards, professional demeanor, language and behaviors reflecting such values., • Commitment to the possibility of recovery for all individuals diagnosed with psychiatric illness., • Emotional resilience to cope with strong emotions on an on-going basis., • Valid and “clean” New York State Driver’s License, preferred.

Job Description RiseWell Community Services is looking to hire a Full-Time Intake Entitlement Specialist to join the Residential Team. In this role, you will be responsible for the coordination and maintenance of all assigned entitlement/benefit cases as well as assigned intakes. Participate in the outreach and in-reach efforts of the Residential Services Intake Department for both Licensed and Non-Licensed Housing. Provide back-up for individual staff in completing intakes as needed. Assist in coordinating the intake and admission process to ensure compliance, efficiency, and customer service Qualifications: High School Diploma and 1-year experience equivalent experience in related field in Human Services (2-years preferred). Experience working with the homeless population, formerly homeless, those diagnosed with severe mental illness and/or substance use disorder is recommended. Fingerprinting, criminal record check, approval from NYS Office of Mental Health, clean and valid NYS Driver’s License. BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. Federation continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Peer Specialist. Peer Specialist utilizes personal experience and respite training to provide peer support and companionship for guests. The Peer Specialists manifest, in their presence and actions, a vision of hope, resilience, opportunity, and wellness. Goals include lessening/alleviating emotional distress and crises, lessening use of emergency rooms and hospitals, and increasing personal growth with positive life choices. Essential Duties & Responsibilities • Provide supportive companionship for guests throughout their visit to house (interview, intake, arrival, stay and departure)., • Share personal recovery to encourage hope, wellness, personal growth and recovery., • Model and support the belief that individuals can and will do better., • Utilize effective engagement skills to connect, use mutually shared insights to encourage problem solving and utilization of tools that will assist in lessening or alleviating current and future crisis., • Non-judgmental active listening designed to meet individual “where they are at”., • Help maintain a clean, safe, and secure environment. Some cleaning may be involved., • Provide telephone support to peers in the community though our Consumer Phone Link Program as needed., • Facilitate self-help, support groups., • Keep accurate and timely records., • Work cooperatively with respite team., • Maintains client confidentiality.Requirements: Education & Experience: • Lived, experience and willingness to utilize personal experience to assist others in recovery., • High School Diploma, • Six months to one year current or recent employment., • Six months to one year part time or full time experience in delivery of direct services to mental health consumer/survivors (volunteer or paid), preferred., • Three months first hand experience in self-help or peer directed services and/or peer support groups, preferred., • Good oral and written communication skills., • Completion of Wellness Recovery Action Plan (WRAP) training preferred., • Basic knowledge of community support services/resources/mental health service delivery system, preferred., • Knowledge of consumer/survivor/ex-patient movement and peer run or peer driven services that incorporate recovery based philosophies., • Ability to relate to both other survivors of mental illness and psychiatric diagnosis and mental health professionals., • Honesty, respect for diversity, high personal standards, professional demeanor, language and behaviors reflecting such values., • Commitment to the possibility of recovery for all individuals diagnosed with psychiatric illness., • Emotional resilience to cope with strong emotions on an on-going basis., • Valid and “clean” New York State Driver’s License, preferred.

Job Description Who We Are: St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay. Come Grow With Us! Type: Full-Time (75 hours biweekly) Shift: Days Hours: 8:00 AM - 4:30 PM in our Garden City Office Pay: $37.54 - $39.26 per hour Job Summary: The Revenue Cycle Underpayment Specialist is responsible for the thorough review, research, and ultimate resolution of denials and underpayments by government, commercial, and client payers. The Specialist will also follow up on any unpaid or underpaid aging claims and determine needed action. The core daily functions will be the resolution of denied and/or underpaid claims, which includes researching accounts, analyzing EOBs, and interacting with insurance companies and government payers. The Specialist must demonstrate high-level problem solving skills to perform root cause analysis on denied and underpaid accounts and extrapolate those causes across large volumes identified as denial trends for assigned accounts. This position requires the ability to evaluate complex account issues and communicate effectively to support the organizational goals for specific key performance indicators as they relate to denials and underpayments management. Responsibilities: • Analyze and research reasons for denials or underpayments on each account assigned, • Contact third party payors and patient when necessary to the denials recovery process, • Utilize electronic hospital systems to track correspondence, document follow up/appeals activities, and to confirm receipt and determination of denials appeals, • Understand payor contracts, state/national guidelines, and contract management system, • Make necessary adjustments to patient demographic, insurance, and account balance information, • Associate Degree required, Bachelor's degree preferred, • Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) required within 1 year of hire, • Strong knowledge of ICD-10, CPT-4, and/or HCPCS coding systems, • 3-5 years experience working in a hospital acute care setting/revenue cycle, reimbursement, managed care, or related consulting with a focus on billing, • 2-3 years experience focused on denials and underpayments hospital claims resolution, • Experience working with multiple hospital systems and payer portals, and analyzing healthcare claims, • Understanding of governmental and third-party payer authorization, claim submission, and reimbursement guidelines, • Strong PC skills including word processing and spreadsheets

Job Description JOB DEFINITION: Provide administrative supervision to a dynamic team of residential staff providing housing and services to people with psychiatric disabilities. Responsible for the overall functioning of the programs and ensuring compliance with agency policies and procedures as well as applicable local, state and federal regulations. EDUCATIONAL REQUIREMENTS: Minimum of Bachelor's degree in human services, Master's Degree preferred. EXPERIENCE REQUIRED: Two years supervisory experience in a mental health related field. Knowledge of the needs of the Co-Occurring D/O population. Minimum of two years of experience in a residential program and familiarity with Office of Mental Health regulations strongly preferred. DUTIES AND RESPONSIBILITIES: • Oversee and supervise all aspects of assigned residential programs and assure that appropriate and necessary services are delivered., • Ensure all program guidelines, protocols, policies, procedures and regulations are followed., • Participate in the recruitment, hiring, training and ongoing evaluation of residential staff under the supervision of the Asst. Director/ Director., • Provide ongoing structured weekly supervision to housing supervisors and ensures that all staff are receiving adequate training and supervision., • Review and approve all time off requests, time sheets and travel expenses for supervisors within 48 hours of submission., • Meet with the program supervisor and review the staff schedule on a bi-weekly basis. Provide oversight of staffing patterns at all assigned programs., • Ensure that residents receive restorative and/or rehabilitative and tenancy support services appropriate to their needs. In a supervisor's absence, services and billing should be completed by the program manager. In addition, the billing report and accuracy should be reviewed by the program manager after the housing supervisor completes it., • Assure that residents in supported housing and/or apartment treatment programs are receiving regular visits and relevant services from staff, if applicable., • Oversight of medication monitoring procedures in all applicable programs. Program Managers are to review the medication logs/EMAR on at least a monthly basis to ensure all procedures are being followed appropriately., • Monitor occupancy rates and ensure maximum occupancy in cooperation with the management team., • Conduct intakes for potential residents in cooperation with the admissions committee., • Ensure that appropriate discharge planning activities occur for all residents., • Participate in the development, implementation and following of all program policies and procedures in conjunction with the Assistant Director and Director., • Responsible for routine (at least bi-monthly) monitoring of all client records to ensure that records are up to date and include all required documentation in compliance with applicable individual program regulations and policy manuals., • Assist housing supervisors in maintaining consistent and professional collateral contacts to ensure that all program participants are receiving coordinated and adequate services. This includes participation in case conferences when necessary., • Oversight of the sites to ensure a clean, safe and homelike environment. Ensure proper maintenance and upkeep of the site in collaboration with the facilities and management team., • Act as liaison with Property Specialist and/or landlords to ensure all physical sites are maintained and meet safety standards., • Provide direction, guidance and support to staff during business hours., • Be On-Call one week (wed-wed) after business hours and weekends on a rotating basis (approximately every 3-5 weeks) to answer any calls, texts and Microsoft Teams messages in which a supervisor may need to report pertinent information, need assistance, handle a crisis situation or incident/accident., • Ensure that all incidents/accidents/grievances are reported in a timely manner in accordance with applicable regulations., • Ensure that Quality Assurance standards are met or exceeded in cooperation with the QI Specialist and Director., • Oversight of monthly Medicaid Billing in Licensed programs and RTS service delivery in Unlicensed programs., • Oversight of program finances including resident benefits, petty cash accounts, personal needs allowance and other financial issues., • Assume the responsibilities and tasks of all staff roles in their absence. Directly complete, participate in or delegate such tasks and ensure all protocols and guidelines are being followed., • Program Managers are expected to be on-site at each program they oversee at least 3 times per week and as needed., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Encourage quality improvement processes and provide consistent resources for QI and professional development, • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job Description Job Description Posted Tuesday, June 24, 2025 at 12:00 AM Care Specialist: Are you looking to join a dynamic team focused on providing high quality health care to communities across Brooklyn & Queens? If so, you’ve come to the right place. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides individuals with serious mental illness, complex medical needs and substance abuse issues with comprehensive care coordination and case management services. Our Care Coordination Program works with Health Homes to deliver comprehensive, community-based services for adults with Medicaid, living with serious mental illness, and ensures clients have access to uninterrupted and coordinated behavioral and physical health services while addressing the social determinants of health that impact daily living. Care Specialists address a host of issues that impact clients directly such as housing, access to nutritious food, economic security/benefits, medication adherence, linkage with outpatient treatment providers or other community resources and social supports RESPONSIBILITIES: The Care Coordinator has overall day-to-day responsibility and accountability for coordinating all aspects of care for clients with complex medical and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical, behavioral health, substance use, social and psychosocial services in the community, in an efficient and effective manner. Duties of the Care Coordinator focus on the integration of the care team to serve the client in any appropriate need-based area, including mental health, medical health, social determinants of health, substance use issues, psychosocial needs, food insecurity, housing instability and access to needed resources. In collaboration with the clients, their family and/or caregivers, and other service providers, the Care Coordinator is responsible for assessing client need on a regular basis and developing a comprehensive, individualized person-centered care plan that is recovery-oriented and integrates the continuum of medical, behavioral health, rehabilitative, and social service needs. The Care Coordinator is responsible for high quality care coordination services that will assist individuals in their recovery journey, keep clients well in their home and community and increase positive health outcomes. Care Specialists are required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use equipment such as iPhones, tablets, Surface Pros and easily navigate various technology platforms and reporting systems is a requirement. QUALIFICATIONS: Bachelor’s degree in social work, psychology or a related health/human services field with two (2) years of direct work with the target population. OR Professional Degree/certification in healthcare field. The position requires a combination of skills in the areas of crisis intervention, time management, psychosocial rehabilitation skills Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing and financial services). Must have excellent communication skills. Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential. Excellent computer skills are necessary. Knowledge of the community medical resources and their financial requirements. Good oral and written communication skills. Fluency in second language preferred We offer competitive Salary and excellent benefits including: generous time off, Medical, Dental, Vision, Retirement Savings with Agency Match, Transit, life insurance and other additional voluntary benefits. EOE/AA. For more information on our organization, please visit our website at: Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job Description JOB DEFINITION: The Certified Peer Specialist functions as a member of the Intensive Crisis Stabilization Center to assist with the outreach, support and coordination of care for those eligible Nassau County residents Peer Specialist will serve as a role model and/or health coach for clients. EDUCATIONAL REQUIREMENTS: • High School Diploma or equivalent required., • Peer certification (NYCPS or CRPA) required. EXPERIENCE REQUIRED: Relevant life experience required: personal experience living with a disability and/or social/emotional challenge, and willingness to draw upon this experience to serve as a role model to support the recovery model within Health Home model. DUTIES AND RESPONSIBILITIES: • Provide health coaching and recovery support, especially on issues of self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities., • Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure., • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions., • Provides crisis intervention., • Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job Description JOB DEFINITION: Billing Specialist I primary responsibilities are Account Receivable follow-up, investigate, analyze, appeal and resolve any denied or unpaid insurance claims. EDUCATIONAL REQUIREMENTS: 2+ years' experience performing Account Receivable follow-up in a Healthcare setting. EXPERIENCE REQUIRED: • Solid Knowledge and understanding of Billing Concepts, ICD-10, Medical Terminology, Behavioral Health Billing, and Electronic Medical Records. Ability to read and understand EOBs., • Must have the ability to multitask and manage time effectively., • Effective written and verbal communication skills., • Proficient in Microsoft Office -Excel and Word. DUTIES AND RESPONSIBILITIES: • Monitor Aging Reports (AR) and perform extensive and timely account follow-up activities. To investigate, analyze, appeal and resolve any denied insurance claims., • Routinely contacts insurance companies to follow-up unpaid claims. In addition, utilizes Insurance Portals to pull or review EOBs., • Complete all levels of appeals, adhering to payer specific appeal requirements., • Analyze Denial reasons, identify trends to avoid future denials., • Run Insurance Verification/Eligibility, • Collect and Review referrals/Authorizations., • Review all client/patient information, to make sure it matches what's in the Billing System before submitting claim to insurance companies., • Prepare/submit billing data and claims to insurance companies through our Billing Systems (IMA/Carelogic)., • Review and Process Rejected claims., • Post Payments and process remittances., • Effective communication with clients and staff t resolve billing inquiries and issues., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Identify and implement quality improvement trainings and activities as part of professional development goals, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Be able to attend Agency functions on site, included but not limited to Agency fundraising events and Staff Day. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer., • Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others., • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB DESCRIPTION: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsabilites., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Manages patient care in home therapies programs while maintaining cost-effective clinical operations.Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided.Collaborates with the Business Unit

Discover Where Amazing Works! Case Manager - RN - Inpatient Units - NYP- Queens -Day Shift Across NewYork-Presbyterian/Queensl , Care Managers are the guardians of continuity of care; they are the skilled clinicians leading the full spectrum of patient care, from pre-admission to discharge while ens

Experienced Project Manager - Farmingdale, NY .Exterior Facade, Building Envelope, Curtainwall .Construction Project Management experience a must.Salary negotiable, based on experience.

Glazier/Construction Assistant Project Manager.Adler Windows is NYC's premier window installation company.Founded in 1986, our passion has always been to build projects with great teams.We live and breathe our core values: (1) Safety always comes first (2) Do the Right Thing; (3) Dedicated; (4) Own

Ensure you read the information regarding this opportunity thoroughly before making an application.Project Manager (Academic Research).We are seeking a talented and experienced.Long Island area with experience overseeing sophisticated.Come join our team! We are looking to build services and capabil

Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale.The ideal candidate has excellent communication and customer service skills.He/she has an excellent understanding of administrative and clerical proced

Considering making an application for this job Check all the details in this job description, and then click on Apply.We have an immediate need for a.Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff.Ranked among the nation's top A/E

Per Se Group has an outstanding and unique full-time job opportunity for a Project Architect to work with our premier developer client in New Jersey.In this role, you will help support commercial construction and design projects.Examples of the type of projects you will work on include medical offic

A growing civil construction and site development firm is seeking a hands-on Senior Project Manager to lead complex land development and municipal infrastructure projects.The ideal candidate has 10+ years of field-driven experience, with a background in sitework and utility-heavy scopes.This is a fu

Glazier/Construction Assistant Project Manager.Adler Windows is NYC’s premier window installation company.Founded in 1986, our passion has always been to build projects with great teams.We live and breathe our core values: (1) Safety always comes first (2) Do the Right Thing; (3) Dedicated; (4) Ow

Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale.The ideal candidate has excellent communication and customer service skills.He/she has an excellent understanding of administrative and clerical proced

Electrical Project Manager Needed for Thriving New Jersey Company!.To Qualify for this Role, The following is required:.Bachelor's Degree in electrical Engineering or a related field.Experience in electrical engineering, applications, or project management.Reasonable understanding of CAD software an

Fortune 500 pharmaceutical company.GForce Life Sciences to provide a Senior Project Manager (SPM) who will provide senior level leadership in planning, budgeting, and overall management of major capital projects and initiatives from conceptualization through design, bidding, construction, commission

About State University Construction Fund: The State University Construction Fund (Fund) is a New York State government entity dedicated solely to facilitating and expediting the construction, renovation, rehabilitation, and improvement of the State University of New York's academic building and infr

We are a leading mechanical contracting firm specializing in commercial HVAC projects across the Greater New York area.With a strong reputation for delivering high-quality, on-time, and cost-effective solutions, we are looking to expand our team with a driven and detail-oriented Mechanical Assistant

SIGN ON BONUS AVAILABLE PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations.Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is p

Day-1 Medical, Dental, Vision Benefits for eligible colleagues.Flexible Holiday Time-Off & Flexible Scheduling.Instant access to earned wages with.Enhanced benefits: pet, home & auto insurance & more.Growth potential opportunities.Employee Discount at Bloomingdale's & Macy's Stores.Bloomingdale's ma

S Broadway, Hicksville, New York 11801 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team

Cashier And Cart And Janitorial.You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with.That's why it's so important to smile, greet, and thank every customer.You are an ambassador of Walmart.The p

Our award-winning Bariatric Practice is based on providing exemplary customer service, while assisting patients to achieve their weight loss goals.With the support of our employees and our team of skilled bariatric surgeons, we use innovative systems to successfully get our patients on the path to i

This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 250+ employees across six states.The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving.We offer a fresh, fast-paced e

We are looking for a detail-oriented and friendly Dental Receptionist to join our team.The ideal candidate will be able to manage front office duties, including patient scheduling, billing, and customer service.Manage patient scheduling and appointments.Handle billing and insurance claims.Provide ex

Join Our Team as a Float Medical Receptionist! Do you enjoy variety in your workday and love the idea of supporting different teams? Are you the kind of person who can adapt quickly, stay organized, and always bring a smileeven when the day gets busy? If so, we'd love to meet you! As a Float Medical

Benefits: This position is eligible for medical, dental, vision, and 401(k).The Receptionist will be the first point of contact for the company.This role involves front office reception and administrative duties including greeting guests, answering calls, handling inquiries, and managing mail.The id

Receptionist Veterinary Front Desk.Schedule: This is a full-time or part-time position.Full-time averaging 35-38 hours on Monday, Tuesday, Thursday and Saturday.Part-time averaging 10-15 hours a week- Saturdays from 8:45 AM to 3:00 PM.There is potential for additional hours in the near future as we

As a Customer Service Representative - State Farm Agent Team Member with Diane McGrath - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to help p

Administrative Assistant Opportunity.Servpro of Buffalo/Tonawanda is hiring an Administrative Assistant!.Paid Vacation with time accumulated.As an Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional ass

Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned. Obtains referrals for specialist office visits.

We create communities where employees thrive in their work, helping our residents thrive in their homes.Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:.Employees may receive annual anniversary rewards dependent on classif

We are looking for a detail-oriented and friendly Dental Receptionist to join our team.The ideal candidate will be able to manage front office duties, including patient scheduling, billing, and customer service.Manage patient scheduling and appointments.Handle billing and insurance claims.Provide ex

Serve as a liaison to prospective clients, NYIT students, faculty, staff, and administration.Handle the clerical responsibilities as required.Receive and forward all calls and email inquiries to the appropriate department.Work in conjunction with the management team to successfully execute daily mee

The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the