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Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Compensation Range: $90K - $110K

Job Description SECURITY POSITION GREAT BENEFITS * COMPETITIVE PAY * PAID HOLIDAYS & TIME OFF * TEAM ATMOSPHERE General Description: The primary responsibility of this position is to maintain continuous safety, security, alertness and awareness to control the facility and residents in accordance with Company policy and contracting agency requirements. This position has first level responsibility for maintaining resident accountability. JOB REQUIREMENTS (PERFORMS OTHER WORK-RELATED DUTIES AS ASSIGNED BY IMMEDIATE SUPERVISOR) • Process the arrival of residents in accordance with established procedures and contract requirements. Complete an inventory of personal property for residents upon arrival at the facility., • Accurately record all activities, and report the number of residents who arrive or leave the facility in accordance with Company and contract requirements,, • Accurately reporting the number of residents who arrive or leave the facility in accordance with Company and contract requirements. Also maintain inmate accountability outside the facility., • Conduct facility counts at the required times and verifies that the logbooks are accurate by reporting accurate counts of all residents assigned to the respective facility as directed., • Receive/Relay report of necessary information from the previous shift pertaining to events that transpired during the shift., • Maintaining the sign-in / sign-out procedure and all movement for residents and visitors., • Monitoring surveillance cameras covering the facility and reporting inappropriate movement., • Perform equipment checks to make sure all is operational for each shift – equipment check should include radios, flashlights, and keys prior to relieving the previous shift., • All shift reports, work orders, security reports, and unusual incidents need to be legible, concise and meet facility standards, and contracting agency requirements., • Regularly patrol the facility to observe, listen to individual and groups of residents, and monitor the state of the facility., • Monitor resident work details to assist in maintaining facility cleanliness to make certain the facility meets the company and contracting agency’s requirements., • Conduct scheduled/unscheduled cleanliness checks of the facility and resident rooms, ensure that resident’s personal belongings are maintained in a clean/orderly manner to meet health and environmental requirements., • Monitor the dispensing of medication and first aid supplies for residents., • Serve as a liaison between residents and case managers for effective communication., • Accurately report all problems and/or violations of contract agency Prohibited Acts and Company policies and procedures., • Assist case managers when searching residents motor vehicles., • Monitor the telephone system based in the control booths and maintain a photo ID log for all residents., • Search property that is brought into the facility by residents and visitors to eliminate the introduction of contraband., • Conduct random/scheduled pat searches, alcohol tests (breathalyzer)/ urine specimens on residents in accordance with established contract requirements and company policy., • Communicate effectively verbally and written with all levels of staff in a manner that promotes teamwork., • Communicate with residents in a professional manner to enhance their self-esteem, dignity, and maintain positive resident relations., • Ensure confidentiality is maintain regarding employees, vendors, residents, or outside agencies so that sensitive information is only shared on a "need to know" basis., • Assist with serving meals in the absence of food service personnel., • Transport residents using company vehicles (New Jersey operation), • Maintain an inventory of personal property for residents who leave on an unscheduled release., • Maintain First Aid and CPR Certifications., • Required to participate in all mandatory training and staff development sessions One year of experience in a position of security/customer service responsibility, preferably in a correctional organization. Demonstrated effectiveness in writing and oral communication; First Aid and CPR Certifications (will train for certification); valid driving license, and a clean driving record are preferred. ABILITIES: • Learn and implement contract requirements regarding community corrections and accountability, • Work a rotating schedule (including overtime);, • Establish authority and communicate for understanding;, • Communicate effectively, orally and in writing with all levels;, • Establish and maintain effective working relationships with staff and co-workers; Identify and report problems timely and accurately;, • Administer First Aid and CPR;, • Drive Company vehicle when required;, • Follow policy and procedure set forth by the Company and Contracting agency; A high school diploma or equivalent (Associates Degree preferred)

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: MICA Specialist Reports To: Assistant Program Manager Location: 1402 Eighth Avenue, Brooklyn, NY 11215 What The MICA Specialist Does: • Serve as a liaison with outside organizations regarding such matters as employment, education, healthcare, housing, social services, legal issues, etc., • Assist clients in reducing/stopping their alcohol and other drug use by identifying and referring clients to appropriate services both within and outside CAMBA., • Provide individualized counseling on drug and alcohol addiction and related topics., • Counsel clients in dealing with drug and alcohol use and such issues as: behavior, educational progress, family dynamics, mental and physical health, housing, personal finances, substance abuse, mental and/or physical trauma., • Develop and facilitate group counseling sessions on drug and alcohol use and related topics (i.e., psychological education, learning triggers, skill development, maintaining sobriety, etc.)., • Consult with others to determine causes of client problems and effect solutions., • Conduct assessment to determine clients alcohol and other drug use., • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf., • CASAC preferred., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR uTSN7H9NL6

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Opportunity House (COH) is a 62 bed men’s general population shelter funded by New York City Department of Homeless Services located in downtown Brooklyn. COH offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless men are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Position: Case Manager Reports To: Clinical Supervisor Location: 59-65 Prince Street Brooklyn, NY 11201 What The Case Manager Does: • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Provide support, training and coordination with the other social services staff., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May escort clients to appointments (educational, medical, social service, etc.), • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) (Tuesday-Saturday 9:00AM-5:00PM, 1 late night required) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR MpTljFF0dA

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $130 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court along with community-based offices, BJI is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming and receive referrals to services such as job training, drug treatment, and mental health counseling. BJI is seeking a Supervising Case Manager for the borough’s Supervised Release Program (SRP) to supervise our case management and field engagement staff who are based in the community. Reporting to the Case Management Coordinator, the Supervising Case Manager will be responsible for providing substantive and consistent trauma-informed supervision to Case Managers, Senior Case Managers, and Community Navigators to ensure fidelity to the program model and quality service to participants in the community. Supervising Case Managers ensure that staff complete program-specific training, consistently apply policy, protocol, and best practices in alignment with that training, maintain routine and accurate data entry and court reporting, and collaborate effectively across SRP teams to build on successes and proactively address challenges. This position is also responsible for completing comprehensive and routine case audits in partnership with the compliance team to ensure consistent application of policies, protocols, and best practices. This in-person and on-site position leverages exemplary communication, data management, and supervisory skills to support their staff in the execution of their responsibilities. Though Supervising Case Managers will not carry a standard caseload, this position is responsible for supporting on-site de-escalation efforts in service of participants presenting with acute needs, covering on-site engagement with their staff’s participants when staff are out of the office or otherwise engaged, and responsible for ensuring quality service to all participants on their staff’s caseload. Responsibilities include but are not limited to: • Provide trauma-informed and in-person individual supervision to staff on a weekly basis;, • Use therapeutically-informed tools such as motivational interviewing, active listening, and thoughtful modeling to complement comprehensive auditing to ensure program policy, protocol, and strengths-based best practices are consistently applied;, • Support staff in professional growth and development and ensure that staff are providing consistent, quality services to participants;, • Lead and conduct biweekly in-person team meetings and group supervision of supervisees in order to review, train, and implement and guide staff towards meeting program policy, procedure, and operational expectations;, • Provide on-site shadowing opportunities and hands-on training for staff;, • Provide on-site crisis management and de-escalation support aligned with training, policy, and protocol as needed;, • Assist with on-site check-ins for high needs participants, as needed;, • Assist with ensuring that participants on-site are attended to by case managers in a timely fashion;, • Responsible for quality assurance, monitoring the team’s compliance with program requirements and court reporting obligations;, • Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced;, • Responsible for effective collaboration with the compliance team to ensure that staff complete accurate and timely data entry and compliance reporting within designated deadlines;, • Responsible for convening staff in response to deviations from the program model or other unfilled responsibilities;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team, including co-facilitating training sessions;, • Maintain effective collaboration with site leadership including the Directors of Practice, Director of Court Operations, and direct practice Coordinators to ensure comprehensive and aligned service delivery to participants and the program model;, • Observe and support the delivery of intensive field-based engagement and support to participants;, • Support the recruitment and hiring of and onboarding and training for new staff;, • Work closely with the Directors of Practice, SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required;, • Ensure regular and equitable access to program-related external professional development and training opportunities for direct reports;, • Co-facilitate pro-social and psycho-educational groups, as needed;, • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets, including management training;, • Provide on-site managerial coverage for staff who are out of office or unavailable, as needed;, • Please note that this role is conducted in-person, on-site, and in the field with staff as needed;, • This role is not eligible for clinical hours; and, • Bachelor’s degree required;, • Minimum 4 years direct practice experience (e.g., therapeutic or case management) required;, • Experience in pretrial, court-based, or criminal legal system strongly preferred;, • Therapeutic intervention training and experience preferred, including but not limited to crisis intervention or de-escalation management;, • Supervisory experience preferred, but not required;, • Applicants with demonstrated clinical acumen and experience preferred;, • Masters degree and license in a mental health field valued but not required;, • Bilingual (English-Spanish) strongly preferred., • Able to travel to/within all BJI SRP offices/target neighborhoods in Brooklyn; transportation may involve the use of personal vehicles, BJI SRP transportation, public transportation, or may be on foot;, • Able to walk 20 blocks or more on a regular basis and climb stairs;, • Able to lift at least 20 pounds; and Position Location: Brooklyn, NY. Compensation: The compensation range for this position is $64,800 - $74,500 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. As of February 10, 2023, New York City Executive Order 25 rescinded the COVID-19 vaccination requirement for City workers, new hires, and contracted employees. While the Center does not require vaccination, we strongly recommend that all staff, interns, and volunteers stay up to date. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR dcZKE0iaBc

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager work directly on the reunification process of the child along other stakeholders as per ORR Policy and Regulations. The Case Manager ensure all the child needs (medical, legal, educational, and emotional,) are meet while in care. The caseload assigned as per ORR regulations is up to 8 cases per case manager. What You’ll Do · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Works closely with Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Follow up with legal service providers regarding the timely submission of any documentation or correspondence needed for the legal relief process. · Maintains professional and timely communication with stakeholders including , GDIT, Legal Service Provider, The Young Center, ICE regarding the child case. · Performs discharge and release functions to ensure that each youth has a safe, appropriate and prompt release plan. · Documents weekly client contacts and maintain case files up to date and audit ready in accordance with regulations. Ensure all ORR, OCFS, and Education mandates and requirements are met. · Works collaboratively with the Clinical Team in approaching each child’s case. · Ensure that home visits to foster parents occur, assessing for comfort and safety of the child and that all pertinent information is relayed appropriately to foster parents. · Participates and attends all required weekly staffing with GDIT/ORR and program related meetings. · Maintains knowledge of issues affecting UC and provide immediate support in tandem with clinical when needed. · Collaborate with all other POH departments and maintain closely communication to ensure a holistic approach to meeting the child needs. · Supports and participates in individual and group supervision. · Participates in the implementation of PBIS to promote and reinforce a positive social culture with all people supported and staff at POH. · Some evening and weekend hours as per ORR mandates. · Performs other duties as assigned. Your Qualifications · Bachelors in a Human Services field. · Minimum one year of experience in case management field (preferred). · Knowledge of child welfare and immigration-related legislation. · Excellent verbal, and written communication and organizational skills are essential. · Proficient in Microsoft Office suite, knowledge of MyEvolv recommended · Bilingual (English/Spanish) a must · Valid Driver's License with a clean driving record Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: Office/Field for foster home visits Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in office (, 4 days in office, 1 day remote) including assigned weekend coverage (remote). A few times a month, case managers might be assigned in advance a 2pm-10pm shift (remote) to ensure 7-day case management services as required by ORR. The office is located in Brooklyn, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description CASE MANAGER QUEENS SUPERVISED RELEASE PROGRAM POSTED: 5/7/2025 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 280 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention, but are at risk of failing to appear in court if released on recognizance. The program, which operates during the day and night court, screens targeted defendants for release, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a screening protocol for substance abuse and mental health issues, and agreeing to program monitoring and reporting of non-compliance, re-arrests and scheduled court appearances. POSITION SUMMARY Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Case Manager in this role will be responsible for building relationships with participants and their support systems. In building these relationships, the Case Manager will coach and connect people with resources to meet their unique needs, such as education and employment programs, career assessments, job readiness, and other opportunities aligned with their personal goals and interests. PRIMARY RESPONSIBILITIES The Case Manager's functions include: Client Needs Assessments: • Conducting the intake/assessment interview to identify participants' immediate needs, including risk factors for recidivism., • Assessing for mental health and substance abuse problems, making outside referrals as appropriate., • Working with people to explore interests and create plans to take steps towards meeting goals., • Assessing for school and/or job readiness and connecting young participants to quality school and job programming, vocational trainings, technical skills classes or other certification programs, as well as peer support services, based on their personal interests and goals., • Build relationships with program participants ages 16 years and older, • Identify and collaborate with support systems, such as guardians and significant, in participant's life., • Reviewing with participants the conditions of release, program agreement, and consents for disclosure, • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing on-calendar and off-calendar reports for court., • Utilizing cognitive behavioral therapy, including using the use of interactive journaling, in applicable sessions., • Run psychoeducational and supportive psychotherapeutic groups for participants ages 16-24 years old., • Updating computerized case management appointments accordingly to produce periodic reports on participant's compliance., • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocate for graduated sanctions for eligible clients., • Maintaining professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities, • Appearing and advocating in court regarding participants' compliance as necessary, • Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field, • 2 years of experience in case management; at least 1 of those years working with an adolescent population., • Knowledge of NYC Court Operations, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literate with the ability to quickly adapt to changing technology, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply. SALARY: $67,165 Location: Long Island City or Kew Gardens *Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role. CJA VALUES Each employee at CJA is guided by these work values: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. CJA is committed to embodying the principles of Diversity, Equity, Inclusion, and Belonging as cornerstones of our mission and culture. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager Supervisor oversees the case managers to ensure the timely and safe reunification of the unaccompanied children in the program. What You’ll Do · Directly supervises case managers in the UC program · Ensures that case managers are in compliance with all mandates as required by ORR. · Works closely with Lead Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Provides weekly supervision to the case managers. · Review all cases before they are submitted to ORR for release · Facilitates team meetings and trainings · Completes ORR reports and tracking grids on a weekly basis Completes All Case Management Requirements for Children on Caseload: · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Performs discharge and release functions to ensure that each youth has a safe and appropriate discharge plan. · Ensures that children are represented at their court hearings and that information is provided to Catholic Charities of NY for their legal representation of the children. · Documents client contacts and other case required paperwork in an accurate and timely manner in MyEvolv and in accordance with regulations. · Ensure all ORR, OCFS, and Education mandates and requirements are consistently met. · Complete internal audits to ensure that the case files meet the requirements of standards set by OCFS and ORR. · Assist in facilitating training and shadowing for new case managers. · Works collaboratively with different teams and departments within the POH division and across the organization. · Participates and attends all required program related meetings and conferences. · Works effectively with other professionals in the field. · Maintains knowledge of issues affecting UC youth. · Supports and participates in the group interaction process. · Cover some evening and weekend hours as needed. · Performs other duties as assigned. Your Qualifications · Master’s degree in the behavioral sciences, human services or social services fields preferred or bachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experience. · Knowledge of child welfare and immigration related legislation · Excellent verbal, written communication and organizational skills are essential · Proficient in Microsoft Office suite · Bilingual (English/Spanish) a must Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes Work Environment: Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday 9am- 5pm or 10am-6pm (4 days in office, 1 day remote) including assigned weekend coverage during the month (remote). After hours availability for case management needs support/follow up as necessary. The office is located in Bronx, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court and community-based offices, BJI is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. BJI seeks Case Managers for the borough’s Supervised Release Program (SRP). Reporting to Supervising Case Managers, Case Managers are the front line of service delivery and key to ensuring that the program meets its mandate. Specifically, Case Managers will supervise SRP participants according to their assigned tier and level; work with participants to identify and address barriers to compliance and court attendance; conduct outreach to participants, court stakeholders, community-based service providers, and collateral contacts; connect participants to appropriate services in the community to support their stabilization, and ensure accurate and timely court reporting on participants’ compliance with program requirements. Accurate and timely data entry is a core responsibility for this position. Additionally, Case Managers will co-facilitate pro-social and psycho-educational groups. Responsibilities include but are not limited to: • Provide supervision and court monitoring for SRP participants according to their assigned tier and level by completing check-ins in the specified method and frequency, while treating all participants with dignity and respect;, • Proactively communicate and reinforce program expectations with participants;, • Work with participants to identify and address barriers to compliance with supervision requirements and court attendance;, • Provide comprehensive, clinically-informed case management services by orchestrating internal and external resource allocation and service referrals, • Referrals should align with participants’ needs and goals, including but not limited to substance use, mental health, trauma, intimate partner violence, housing, education, and employment;, • Monitor participants’ compliance with supervision requirements;, • Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications;, • Maintain professional and positive relationships with court staff, judges, and attorneys;, • Co-facilitate pro-social and psycho-educational groups for participants in collaboration with SRP Clinicians;, • Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;, • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;, • Attend project events, community events, and meetings after house, as needed;, • Please note that this role is not eligible for clinical hours;, • Bachelor’s degree and two years direct practice experience (e.g. therapeutic or case management) required;, • Experience in pretrial, court-based, or criminal legal system strongly preferred;, • Must be detail-oriented with strong organizational and time management skills;, • Masters degree in Social Work, Mental Health Counseling, Forensic Psychology valued but not required;, • Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred;, • Experience using trauma-informed and strength-based approaches strongly preferred;, • Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;, • Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies;, • Openness to work collaboratively with people from diverse backgrounds in a culturally-competent manner; and Position Location: Brooklyn, NY Compensation: The compensation range for this position is $53,050 - $66,800 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. Timeline to Apply: The Center is accepting applications on a rolling basis. We encourage interested applicants to apply as soon as possible. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. As of February 10, 2023, New York City Executive Order 25 rescinded the COVID-19 vaccination requirement for City workers, new hires, and contracted employees. While the Center does not require vaccination, we strongly recommend that all staff, interns, and volunteers stay up to date. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR JKwJiLtS6B

Job Description Powerhouse Arts is a not-for-profit organization committed to creative expression. Housed in a purpose-built-facility in Brooklyn, the organization hosts an extended network of art and fabrication professionals and educators who work together to co-create and share artistic practices vital to the well-being of artists and the communities to which they serve. Our new facilities house fabrication services, production services, production spaces, and member workshops for artisans. In 2025, PHA expects to welcome in thousands of patrons as the building becomes a center for art and performance. Over the next few years, PHA will see growth and expansion in all areas of business and an increased focus on revenue generation. Powerhouse is seeking a Venue Rental Sales Manager to oversee the administration of the Venue Rental Program. This role includes managing client communication, scheduling, and document preparation—from initial inquiry and site visits to event execution and final closeout. The ideal candidate will ensure high customer satisfaction and repeat business through excellent client management and prompt, detail-oriented service. Responsibilities: Client Management + Rental Program • Partner with the Director of Event Production and Operations and Events Business Operations Director to manage event leads, drive sales, and coordinate calendar planning, • Respond promptly and professionally to all venue rental inquiries, • Maintain proactive, ongoing communication with prospective clients throughout the sales process, • Ensure all rental and partner event details are accurately entered and regularly updated in the Momentus database, • Generate and share weekly rental lead reports, monthly income projections and space utilization reports with Senior Team, • Schedule and lead initial site visits, coordinate follow-up visits in partnership with the Director of Event Production and Operations and Events Business Operations Director, • Conduct regular competitive analyses and foster relationships with comparable venues, • Draft and issue rental quotes, agreements, and invoices in collaboration with the Director of Event Production and Operations and Events Business Operations Director, • Advise clients on insurance requirements and manage collection and filing of Certificates of Insurance (COIs) for all bookings, • Build and sustain strong relationships with rental clients, producers, artists, nonprofit neighbors, and vendors (including caterers, florists, A/V, lighting, and more), • Support internal Events Production and Operations teams to manage day-to-day events operations, ensuring client's satisfaction and repeat business., • Attend event meetings with internal staff and external partners to prepare for upcoming events, • Assist Event Production & Operations Director and Events Business Operations Director in providing instructions and pass-on information to Visitor Experience, Cleaning, and Security Teams as it relates to events, • Ensure information for each event is distributed internally in a timely manner, • Ensure Health + Safety, DOB, FDNY, and OSHA codes are always adhered as it relates to events, • Take departmental ownership of Venue Calendar Database: Momentus, • Enter all client, event, and production details, updating regularly as information becomes available via client communications, • Ensure a high level of data accuracy at all times, • Collaborate with Tech Services and Momentus on:, • Support needs, arranging/calendaring application upgrades/downtimes, etc., • Attend product development and roadmap/release info-sessions/seminars, • Attend staff meetings and management training sessions Powerhouse Arts is a safe, inclusive workplace for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from a marginalized or underrepresented group. The requirements listed are guidelines, you don't have to satisfy every requirement or meet every qualification listed. If 80% of what you read fits you, or if you have skills that are transferable, please apply. • 3+ years of relevant experience in event sales and venue management support., • Client-focused mindset with a positive, caring approach to client and guest satisfaction., • Highly organized and detail-oriented, with strong time management skills., • Proactive problem-solver and clear communicator, able to anticipate needs and address challenges effectively., • Strong written and verbal communication skills, including excellent proofreading and editing abilities., • Extensive experience drafting, editing, and managing professional correspondence., • Flexible, creative, thorough, and resourceful in adapting to evolving needs and priorities., • Technically proficient with G Suite, Microsoft Office Suite, Mac OS, and Box platforms., • CRM expertise with prior sales database experience; Momentus/Ungerboeck proficiency required., • Comfortable with communication and project management tools, including Asana, Zoom, and Slack. Powerhouse Arts is an equal opportunity employer. Applicants receive consideration without regard to race, age, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or any other basis prohibited by law. Powerhouse is committed to promoting a diverse and inclusive workplace and recognize the positive value of diversity. For more information, visit

Job Description SUMMARY This position is responsible for working directly with Operations, Customer Service, Inside Sales and Transportation on a daily basis. They analyze and organize office operations and procedures such as invoicing, data entry, order taking, order entry, book keeping, flow of correspondence, filing, requisition of supplies, perpetual inventory functions and other clerical services. They also assist in all phases of monthly and year end inventories. In addition, this position will provide customers exemplary service by accurately processing orders and invoices, ensuring delivery of product as requested and responding timely and accurately to customer requests and or concerns. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Administrative: • Answer incoming phone calls, both vendor & customer., • Process incoming and outgoing mail, UPS and other delivery / shipping systems., • Register all visitors, vendors and contractors into the company computer log. Issue and maintain records of security badges for employees, visitors, vendors and contractors., • Be an on-site liaison for Human Resources, ensuring new hire paperwork and benefit enrollments are complete, maintain employee badge system, etc., • Correlation of purchase orders to be distributed to appropriate personnel for processing; purchase order receipts and journal entry for all log inventories. Manage the Plant Purchasing Cards. Responsible for their use and reconciliation of said receipts., • Complete report receiving of invoices / purchase orders and forwards to Plant Manager for approval and signature., • Distribute purchase orders to Accounts Payable at Corporate Headquarters., • Maintain and order all supplies for office and Department mangers as needed., • Log inter-mill, other miller’s flour and ingredient receipts; inventory transaction journal/updates; stock status and period valuation reports. Customer Service: • Provide day to day administration and support of sales group, as well as functions as a liaison between field sales and internal operations., • Provide a service to customers to call the mill directly and get a confirmed ship date for their order request as well as, maintain customer relationship via follow-up calls for ongoing service enhancement and quality., • Call for and process flour orders from customers in a timely and efficient manner, where appropriate, positioning the orders in the mill schedule and confirm to the customer the ship or delivery date that can be met., • Notify customers in advance of any changes in product, volume or delivery schedule., • Provide customers with an appropriate notice of shipment service, via fax or phone call, with key details about their order., • Schedule flour orders for delivery on a daily basis and provide delivery schedule to trucking company., • Communicate to the mill personnel any changes in customer’s requirements or anticipated increased or decreased usage, • Have orders and flour contracts set up in the computer system so orders can be invoiced promptly, as soon as they are shipped., • Provide customers with purchase order or release numbers on their invoices or any other information they may need, to pay them promptly. Logistics Support: • Process and file all BOLs, • Verifying App + for on time pick up and reporting failed pickups to customer, CS/Sales, • Act as main point of contact at the plant for bulk/carrier issues, • Coordinate carrier availability for bulk orders, • Confirm bulk schedules prepared by the plant, • Notify customer of potential delays/shortage of product, • Enter CERTs related to transportation issues affecting customers, • Coordinate transportation providers to ensure prompt and proper movement of shipments, • Coordinate activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met, • Track, trace, and update the status of shipments to customers QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE Associate’s degree (A.A.) or equivalent from a two-year college or technical school or a minimum of two or more years related experience and training; or equivalent combination of education and experience. On going training to enhance position as it relates to department is required. LANGUAGE SKILLS Ability to write reports and business correspondence. Ability to effectively communicate information and respond to questions from employees and customers, and to interact with managers. Ability to communicate in Spanish is a plus. REASONING ABILITY Ability to apply commonsense understanding to carry out detailed and sometimes involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. OTHER SKILLS & ABILITIES Must be able to type with ability to utilize computer programs including word processing, Excel, Access, and DBC. Must be detail oriented. Must keep abreast of specific benefits and changes as they affect the hourly union employee relationships, including insurance and Wingold retirement plan. The position requires the need to function in a team environment and interact with all levels of the organization. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is generally exposed to a non-manufacturing, office type environment and not subject to noise, dust, industrial type machinery. FOOD SAFETY / SECURITY AND QUALITY REQUIREMENTS The Company is committed to producing and delivering defect free products that are in compliance with all applicable legal and regulatory requirements and are of the highest levels of food safety, quality and productivity. To ensure this, all employees are required to be trained on and adhere to the FDA Current Good Manufacturing Policies as set forth by the Company as they pertain to personnel practices, equipment and facilities. It is also vital that all employees be aware of their work environment and prevent any accidental or intentional adulteration of the products produced at the facility.

Job Description Administrative Specialist-Home Care Full Time Your Choice At Home is an affiliate of Cobble Hill Life Center and a Certified Home Health Agency (CHHA). We're culturally sensitive, and many of our staff come from within the community that they serve. Operating 24 hours, 7 days a week, we offer reliable, dignified care in your own home and specialize in health services, personal care, and champion services. As an Administrative Specialist, you will serve as key support for the Operations Manager to run the office smoothly, including payroll, supplies, scheduling visits. Job Functions and responsibilities: • Serves as liaison between coding company and office staff facilitating all correspondence to the proper individual., • Maintaining and tracking spreadsheets from coding company to ensure all patients are accurately processed in a timely manner., • Serves as liaison between billing company and office staff facilitating all correspondence to the proper individual., • Monitor invoice errors tab and communicate with the proper team members to resolve errors., • Release invoices ready for billing, • Manage EVV Transmission report and resolve transmission errors., • Follow up with clinicians regarding missing EVV data to ensure compliance with Medicaid and NYS DOH regulations., • Release NOAs in accordance with Medicare guidelines, • Answers and Triages CHHA Operation Manager phone calls, • Prepares vendor bills for payment, process purchase orders for invoices ready for payment., • Track invoices processed and checks receives; maintain invoice/p.o. tracker., • Files and organizes new charts., • Email/Faxes notes to MLTCs., • Assists CHHA Operations Manager to run the office operations, including ordering supplies, doing payroll, scheduling visits, filing and so on., • Participates in Performance Improvement projects., • Accepts and completes assignments as given within scheduled time frame., • Projects positive business-like demeanor. Promotes positive work environment., • High school diploma; college degree preferred, • Excellent communication and customer service skills, both written and verbal, • Tech savvy, with proficiency in Microsoft Office, including Excel, • Prior experience with HHAeXchange a plus, • Absolute integrity and sufficient maturity to handle confidential aspects of work Job Posted by ApplicantPro