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Macmillan is seeking an experienced and strategic Senior Manager, Email Marketing to join the Direct-to-Consumer Marketing & Ecommerce Strategy team within the Consumer Insights, Marketing & Analytics (CIMA) department. This role will lead the transformation of Macmillan's email program into a performance-driven channel that deepens reader engagement, drives ecommerce sales, and supports key marketing priorities across the company. Reporting to the Director, Direct-to-Consumer Marketing & Ecommerce Strategy, the Senior Manager, Email Marketing is a high-visibility position that will drive the strategy, execution, and performance of all corporate email marketing initiatives-leveraging segmentation, automation, and testing to maximize conversions, retention, and audience growth. The ideal candidate is a creative marketer and analytical thinker who thrives at the intersection of content, data, and performance-someone who understands how to build meaningful relationships through personalized, insight-driven communication and is passionate about using email to connect readers with books they'll love. What you'll do: • Spearhead strategic planning and execution of all corporate email marketing campaigns, including branded newsletters, seasonal promotions, new releases, and audience- or genre-specific communications, working in close partnership with the publisher marketing teams; deepen the existing D2C strategy for Fablelistik, Macmillan's line of limited edition and fine press books., • Transform Macmillan's email program into a performance-driven D2C model by refining segmentation, deepening personalization, growing the subscriber base, and driving conversion-focused KPIs., • Oversee lifecycle and triggered email programs, including onboarding, re-engagement, and retention automations, to increase engagement, customer lifetime value; pioneer these strategies for Macmillan's TikTok Shop., • Define and lead A/B testing initiatives across subject lines, content, CTAs, layouts, and messaging; establish and track benchmarks for open rates, CTR, conversion, and list growth., • Serve as Macmillan's internal email marketing expert, advising publisher marketing teams on creative, audience, and performance strategies to maximize ROI and conversion; lead internal meetings sharing results, strategies, platform updates, and campaign performance insights to build skills and alignment across teams., • Develop and maintain a centralized content calendar to coordinate newsletters and campaigns across CIMA and publisher teams; sync with seasonal publication schedule to identify promotional opportunities., • Audit and optimize current newsletter and lifecycle strategies, recommending new launches, automations, or pivots based on data insights and capacity; ensure audience accuracy, data hygiene, and proper integration of first-party data for smarter targeting and personalization., • Collaborate cross-functionally with other teams within CIMA including Social Media & Audience Growth, Performance Marketing & Audience Development, Consumer Insights, and Author, Brand, & Backlist Marketing Strategy to align email campaigns with broader marketing initiatives and seasonal strategies., • Leverage AI and automation tools to enhance content generation, personalization, send-time optimization, and predictive segmentation., • Evaluate and implement emerging email technologies and automation capabilities to improve efficiency, targeting precision, and campaign performance; stay abreast of emerging email marketing trends, technologies, and platforms to keep Macmillan's presence competitive, impactful and innovative., • 5+ years of experience in email, CRM, or lifecycle marketing, ideally within publishing, media, lifestyle, or a comparable content-driven industry., • Proven success managing end-to-end strategy and execution for large-scale email programs with measurable D2C growth and conversion results., • Expertise in segmentation, automation, personalization, testing methodologies, and performance analytics., • Experience managing lifecycle and triggered campaigns, including onboarding, re-engagement, and retention workflows., • Strong understanding of email deliverability, compliance, and accessibility standards., • Proficiency with ESP and CRM platforms (HubSpot, Klaviyo, Mailchimp), ecommerce platforms (Shopify), analytics/reporting tools., • Demonstrated ability to collaborate cross-functionally, align goals across teams, and communicate clearly with internal and external partners., • Strong analytical and creative thinking skills with a passion for understanding reader behavior and driving engagement through data-informed storytelling., • Excellent organizational skills with a strong attention to detail and ability to manage multiple tasks and timelines, • A proactive, solutions-oriented mindset with an eagerness to learn new tools and stay current with emerging digital marketing and AI trends, • Knowledge of social media commerce platforms (Meta, TikTok) a plus This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations. Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Description We are seeking a Lead Transmission Line Engineer who will manage a collaborative and dynamic team working in a fast-paced environment, solving challenging problems involved with electric transmission. The successful candidate will serve as a Lead Engineer and Technical Project Manager on high voltage electric transmission line design projects of overhead and underground systems for some of the largest utilities in the country as well as regional utilities. The candidate will apply NESC, ASCE, ACI, NEC, and other applicable standards in the engineering and design of all types of capital and maintenance projects from 34.5 kV to 765 kV. Additionally, the candidate will direct a team of engineers that regularly perform engineering analyses, PLS-CADD modeling, structure loading calculations, foundation design using MFAD and/or LPILE, design structure framing and hardware assemblies, draft plans and specifications, and prepare bill of materials and procurement documents across project planning, engineering, environmental, permitting, and construction management phases. The successful candidate can expect a fast-paced, diverse work environment and flexible work hours/work arrangements as well as a manager and peers who will encourage career development and growth! In addition, the successful candidate will be involved in applying AI, automation, and digital design platforms to streamline grid modernization and increase design efficiency. This is a senior leadership role with primary responsibilities in client relations, staff management, proposal development, scope creation/change, project execution, and new business capture for the team's full book of work. The successful candidate will be able to communicate clear expectations, goals, and vision; manage the performance of direct reports; motivate, coach, and mentor skilled professionals; and appropriately delegate project work. The candidate must be capable of managing collaboration and a positive team culture to achieve successful results. Location: This position is a hybrid work position with the potential for remote work for the right candidate located in Pennsylvania, Ohio, or West Virginia. Relocation assistance may be available for qualified candidates. The Challenge: • Direct multiple design teams simultaneously executing various projects and programs for multiple clients., • Develop a team of engineers by training, coaching, and nurturing Leidos' engineering talent., • Supervise staff by approving timesheets and running the annual performance review process., • Participate proactively as a member of the leadership team of the Transmission Line Section., • Create responses to RFPs, RFIs, and RFQs from clients for new work, including proposal creation and definition of scope of work., • Possess a growth mindset to foster creative problem solving for our clients' most complex issues., • Promote continuous improvement to develop streamlined processes and tools that facilitate improvements to departmental technical resources via innovation and automation., • Delegate tasks to staff, forecast and plan their future workload, and run recruiting activities to support aggressive growth goals., • Drive the quality control process for the execution team to ensure the highest level of quality in all deliverables., • Liaise with clients to maximize affinity, facilitate business development growth, and foster long-term relationship building., • Manage portfolio health by leveraging Project Managers to independently drive and monitor scope, schedule, and budget. Accountability for schedule compliance requires high awareness and support from assigned Lead Engineers. What Sets You Apart (Required): • Bachelor's degree in Civil, preferred, or Mechanical Engineering with eight plus (8+) years of relevant experience in the design of high voltage electric utility transmission systems., • Expertise in PLS-CADD and PLS-POLE., • Engineer In Training (EIT) certification., • Work effectively in a team environment; can also work independently., • Track record of outstanding communication to serve as primary point of contact for existing and perspective clients., • Business acumen with a record of understanding and meeting key project performance metrics., • Working onsite in a Leidos or client office is a possibility; some periodic travel may be required., • Ability and passion to develop staff through mentoring. Favorable If You Have: • Two plus (2+) years of supervising staff., • M.S. degree in Structural Engineering., • Experience with TOWER., • P.E. certification or the ability to achieve P.E Certification in 6 months., • Experience with LPILE or FAD, Mathcad, AutoCAD or MicroStation, and Geographic Information Systems (GIS) is a plus. Why Leidos: At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. We take care of our employees. Leidos seeks the best and the brightest, and in return, we invest in you, with an eye on your future, through career advancement, growth opportunities, and continuous improvement via mentoring, formal and informal project management training and assistance with obtaining pertinent certifications. We challenge you to help solve some of the world's toughest problems, and reward you with a welcoming culture that recognizes the importance of a strong work/life balance, as well as competitive compensation and benefits. We believe that diversity and inclusion make us all better and offer the chance to have fun and make a difference. We value and support the well-being and mobility of our employees with competitive benefit packages, complementary e-learning training, work-life flexibility, an exciting External Referral Program, and a diverse, inclusive, and ethical workplace. Our recognition as an industry leader is confirmed by the latest national rankings by Engineering News-Record (ENR) ranking Leidos within the Top 10 T&D Firms, and Top 10 Power Firms. If this sounds like the kind of environment where you can thrive, keep reading! Are you ready to make an impact? Begin your journey of a flourishing and meaningful career; share your resume with us today! PowerDelivery PDSTLINE If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. April 30, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $92,300.00 - $166,850.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Job DescriptionField Service Technician About Us We are looking for people who want to shine. Here, you will have opportunities to take your career in the direction you choose whether you are creative, strategic, technical, customer-focused, or all of the above. You will be challenged and rewarded, work alongside talented teammates, and enjoy what you do. Every day, you will help customers improve packaging performance and efficiency while contributing to the future of packaging automation. We are proud of that and we hope you will be too. If you are motivated by hands on technical work and enjoy solving complex problems in the field, keep reading. Position Summary The Field Service Technician plays a key role in supporting customers through installation, startup, training, troubleshooting, and ongoing technical support of automated packaging equipment and systems. This position operates primarily in the field with minimal supervision and reports to the Field Service Manager. Key Responsibilities Direct and assist customer personnel with machine installation, startup, commissioning, and operator training Provide on-site and remote technical service support when equipment is not performing to specification Troubleshoot mechanical, electrical, PLC, HMI, and robotic systems Navigate, edit, and support PLC and HMI programs (Allen Bradley/Rockwell preferred) Support final machine checkout, ensuring equipment is fully operational and ready for shipment Provide accurate and timely feedback to Engineering regarding field modifications, issues, and improvements Develop strong customer relationships through professional communication and technical expertise Technical Requirements & Qualifications Strong mechanical and electrical assembly and troubleshooting skills Ability to work online with PLCs and HMIs, including program navigation and edits Experience supporting automated packaging equipment preferred Familiarity with case packers, shrink wrappers, and robotic systems FANUC robot experience and certification highly desirable 2 to 4 years of relevant field service or automation experience preferred Ability to work independently in customer environments while collaborating effectively with internal team What We Offer Base hourly range: $30.00 - $45.00 Comprehensive medical and dental coverage Life insurance Generous paid time off Retirement savings plan with company match Day one benefits eligibility Benefits Comprehensive medical and dental coverage Life insurance Generous paid time off Retirement savings plan with company match • For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 04/10/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Hybrid - San Francisco, New York City, Austin Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. The Vercel Startups org exists to help founders navigate the shift to AI-native development with confidence. Startups move faster than everwhat used to take years now happens in daysand the decisions founders make early can either unlock scale or become long-term constraints. We partner with startups at the critical moments where technical, commercial, and strategic support starts to matter most. We're a talent-dense team made up of former founders, engineers, and experienced go-to-market operators who bring firsthand experience building, scaling, and supporting modern software companies. Many of us have sat on the other side of the table, making architectural decisions, navigating tradeoffs, and scaling under real constraints, and we bring that perspective into every customer interaction. We operate with a growth mindset and strong shared ownership. We dig deep to understand our customers, work closely across functions as one team, and find ways to win even when the path forward isn't obvious. Resilience, curiosity, and a willingness to push through hard problems are table stakes here. This is a team for people who want to operate with high trust, high agency, and high impact alongside peers who care deeply about helping startups succeed. You are an expert in Vercel, you have incredible pattern recognition, and are at the bleeding edge of the tech and tools defining how we live and work. In this role, you'll help startups unlock Vercel's full value from adoption through scalingbuilding relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio. • Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints, • Use customer signals and usage patterns to determine the right next play and focus time on the highest-leverage opportunities for adoption, expansion, or re-engagement, • Quarterback customers end-to-end, strategically deploying Sales Engineers, Developer Support Engineers, Product, and Support at the right moments to drive outcomes, • Own and grow a portfolio of startup customers by partnering with them as they move from early adoption to scale, • Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel's Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns, • Use automation, agents, and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work You might be a great fit if you've developed this skill set through a range of pathswhether as a builder, founder, engineer, or in a technical go-to-market roleand you bring strong judgment, ownership, and curiosity to how you work. In practice, this looks like someone who: • Learns complex technical products quickly and enjoys reasoning about how modern web and AI-native applications are built and scaled, • Can speak comfortably with developers and founders, using their language and earning credibility through insight rather than titles, • Has strong sales acumen and experience owning revenue outcomes across a range of deal sizes and complexities, • Believes that the best revenue outcomes come from deeply successful customers, not transactional selling, • Brings a thoughtful, opinionated point of view on modern web infrastructure, frontend performance, and scaling tradeoffs, • Thrives in ambiguity and enjoys shaping how a team and motion evolves from early to more structured, • Is energized by ownership, accountability, and helping customers make smart decisions, • Not a pure Customer Success role focused on reactive support, • Not a transactional sales role detached from customer outcomes If you're based within a pre-determined commuting distance of one of our offices (SF, Austin or NY), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. • Competitive compensation package, including equity., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

$40 - $100/hourpayLMMSSound DesignSound MixingAudio EngineerAudio EditingAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: LMMS Expert Job Type: Contract Location: Remote Job Summary: Join our customer's team as an LMMS Expert, where your mastery of music production within LMMS (Linux MultiMedia Studio) will directly shape the way advanced AI learns music creation. You'll demonstrate and articulate your complete workflow, from creative conception to polished final export, showcasing your ability to manage all production phases across any genre or project type. Key Responsibilities: • Produce and document entire music projects within LMMS, from the initial idea to final master export., • Demonstrate creative and technical decision-making throughout composition, sound design, arrangement, mixing, and mastering processes., • Showcase hands-on expertise using LMMS on Linux, Mac, and Windows operating systems., • Work with a variety of genres and project types, including electronic, hip-hop, pop, game audio, experimental, or podcasts., • Utilize and explain advanced LMMS features: MIDI sequencing, effect processing, plugin integration, automation, and problem-solving techniques., • Communicate your workflow, challenges, and rationale via clear written and verbal updates as part of a collaborative documentation process., • Contribute feedback and insights to help refine AI models that aim to emulate authentic, professional music production practices. Required Skills and Qualifications: • Proven, hands-on expertise completing full music production projects using LMMS as the primary DAW., • Comprehensive understanding of sound design, mixing, and music arrangement within LMMS., • Proficiency operating LMMS on Linux, Mac, or Windows platforms., • Strong written and verbal communication skills, with the ability to articulate production concepts and creative choices., • Demonstrated experience taking audio projects from concept to final export, independently managing all phases., • Familiarity working with a wide range of project types and genres., • Problem-solving attitude and ability to document real-world workflows in detail. Preferred Qualifications: • Experience delivering educational content, tutorials, or workflow walkthroughs for music production., • Background in collaborating with interdisciplinary teams, especially on technical or creative projects., • Passion for music technology, digital audio tools, and AI-driven creative solutions.

Location: New York (Remote – Work From Home) Employment Type: Full-Time Experience Level: 0–2 Years Role Overview We are hiring a proactive and enthusiastic Junior UiPath Developer to contribute to our automation and digital transformation initiatives.

Experience with automation tools (n8n, Make, Zapier, or similar). How to Apply: Apply through this posting and include examples of workflows or automation you have built (links or descriptions). AI AUTOMATION BUILDER (BILINGUAL ENGLISH/SPANISH) – REMOTE LATAM New York, United States | Posted on 04

A consulting firm is seeking an Airtable Consultant to lead the transformation of Paid Media campaign management through a unified Airtable ecosystem.The role focuses on streamlining workflows, automating processes, and enhancing collaboration across digital channels.Candidates should have significa

A leading medical diagnostics company is seeking a National Applications Specialist - Automation to support laboratory automation systems across the United States.

This role requires strong communication and analytical skills, along with a Bachelor's degree in Accounting or Finance and CPA qualification. A leading finance firm is seeking a remote Accounting Manager to oversee financial operations and reporting in New York. Responsibilities include managing mon

We’re looking for an AI Operations Lead who blends technical execution with strategic thinking — someone eager to shape how modern marketing and go-to-market teams operate through data, automation, and AI. LI-JS1#LI-REMOTE## As part of our ongoing commitment to a diverse, equitable, and inclusiv

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the Customer Experience team at Upbound a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.In this role, you will: • Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry & More delivering a "wow" experience with every single touch, • Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause, • Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way, • Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution, • Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience, • Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology, • Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team, • Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impactYou're a good fit if you have:, • 4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment, • A natural "helper gene" you're energized by solving problems for others and take personal ownership of customer outcomes, • Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct, • Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code, • Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision, • A customer-first mindset with a relentless drive to deliver experiences that genuinely delight, • Solid experience with Kubernetes and cloud-native technologies — including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno), • Able to drive root cause analysis independently using observability tooling — Prometheus, Grafana, Loki, or equivalent — without needing Engineering to interpret metrics or traces for you, • Hands-on experience with Upbound and/or Crossplane, • Familiarity with KCS (Knowledge-Centered Service) practices and methodology, • Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes, • Proficiency with Unix-like shells and command-line interfaces, • Scripting skills in Python, Bash, or similar, • Startup experience you know how to operate with ambiguity and move fast, • Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes — drift, conflicts, dependency ordering, • Background in platform engineering or internal developer platforms (IDPs) — you understand what platform teams are trying to build and why it breaks, • Working proficiency in Go — enough to read Crossplane/provider source and identify relevant fixes #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

The ideal candidate will have 2-4 years of experience in QA or SDET with solid knowledge in mobile automation and contribute to establishing high testing standards. A leading coupon site is seeking an SDET/QA who is hands-on with test automation to contribute to their mobile application development

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES • Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters., • Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together, • High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company., • Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters., • Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work., • Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. You will manage a team responsible for remote troubleshooting, escalation coordination, and customer/vendor communications, while also owning the operational discipline required to prevent issues before they happen. This role is accountable for SLA performance, support quality, deployment readiness KPIs, documentation/runbooks, and cross-functional execution across Deployment Ops, NOC/Systems, Engineering, Supply Chain/Logistics, and external integrators. Responsibilities: People Leadership • Manage, coach, and develop a team supporting overnight deployments and deployment readiness., • Own hiring, onboarding, training, and performance management., • Own queue health, prioritization, and consistent execution against SLAs., • Set and track KPIs (response/resolution, reopen rate, repeat incidents, escalation quality)., • Own readiness workflows to prevent install-day issues (checklists, gating steps, pre-install validation)., • Partner with vendors/ops/logistics to ensure kitting accuracy, completeness, configuration, and labeling., • Act as senior escalation point for high-severity or complex issues., • Lead overnight incident response: triage - mitigate - communicate - escalate - handoff., • Maintain and improve runbooks, SOPs, readiness playbooks, and knowledge base., • Identify trends and drive fixes (process changes, automation, tooling improvements) to reduce repeat incidents., • Produce clear reporting for leadership on performance, readiness risks, and systemic issues.ABOUT YOURequired:, • 7+ years in IT support / technical operations / NOC / helpdesk, ideally supporting SaaS + hardware/IoT ecosystems., • 3+ years people management experience (hiring, coaching, performance management) leading a technical support or operations team., • Strong troubleshooting across hardware/software/networked systems; able to lead complex incident mitigation., • Familiarity with Linux/Unix, SSH, networking, and command-line troubleshooting., • Experience operating within SLAs and running structured incident response in a 24/7 environment., • Proficiency with ticketing and support tools (Jira, Zendesk, ServiceNow) and remote support workflows., • Strong communication skills—clear customer-ready updates, confident cross-functional leadership., • Ability to manage ambiguity, competing priorities, and high-impact work during overnight and deployment-critical windows.Preferred:, • Experience with retail deployments, RFID, and/or distributed hardware fleets., • Experience owning readiness workflows: kitting/staging, BOM validation, asset tracking, labeling, vendor QA, logistics handoffs., • Experience building support operations: KPIs, QA programs, postmortems, runbooks, problem management, and automation., • Vendor/integrator management experience in large-scale rollout programs.WHAT YOU'LL DO:In your first 30 days, you will:, • Learn Radar's product, deployment workflows, kitting/staging flows, and top support + readiness failure modes., • Shadow overnight support and readiness processes; map dependencies, handoffs, and escalation paths., • Baseline SLA performance and readiness metrics (kitting defects, missing/incorrect items, "install blocked" causes).In your first 60 days, you will:, • Take ownership of support ops and readiness execution (queue discipline, escalation quality, readiness gating)., • Implement improved kitting support workflows (checklists, defect categorization, exception handling, comms templates)., • Strengthen onboarding/training and close top documentation gaps across both support and kitting readiness., • Establish recurring trend reviews with Ops, NOC/Systems, Engineering, and vendor partners.In your first 90 days, you will:, • Deliver measurable improvements: faster resolution times, improved SLA adherence, reduced reopens/repeats., • Reduce kitting-related install disruptions via defect prevention + tighter vendor process controls. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

This is a full-time position that offers remote work opportunities. A tech consulting company is looking for a DevOps Engineer who will be responsible for designing, implementing, and maintaining CI/CD pipelines, while building and managing containerized applications using Docker and Kubernetes.

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Our inclusive remote-first culture, competitive pay, and employee wellness benefits set us apart! About The Role As an AI-forward Full Stack Product Manager at Crunchbase, you will accelerate how we apply AI, automation, and connected systems across the company. You will identify friction across wor

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Job Description About Vibe At Vibe.co, we're reimagining how brands reach audiences in the age of streaming. We believe streaming TV is no longer just a brand awareness play, it's the next great performance marketing channel. We're building the infrastructure to unlock this $100B opportunity. Vibe.co provides an Audience First Streaming TV Advertising solution for marketers to unlock TV as a growth channel. Our all-in-one solution combines hyper-targeted audience segmentation, AI-powered insights and recommendations, real-time campaign optimization, and incrementality measurement, giving brands of all sizes the precision and transparency they've come to expect from social and search, but on TV. Trusted by over 10,000 brands, Vibe.co reaches more than 120 million households across 500+ apps and channels, delivering an average 250% return on ad spend and 20% sales lift. The company hit a $100 million revenue run rate in under two years, ranking among the ten fastest software companies to reach that milestone. Vibe.co's investors include Hedosophia (an early backer of Spotify, Uber, and Airbnb), Elaia, Singular, QuantumLight (Revolut CEO Nik Storonsky's fund), and Illusian (Supercell CEO Ilkka Paananen's fund), as well as angel investors including Carolyn Everson, board member of The Walt Disney Company and Coca-Cola. Nirav Tolia, CEO of Nextdoor, sits on the company's board of directors. Founded in 2022, Vibe.co is widely recognized as the category-defining platform in streaming TV advertising, bringing the power of Meta and Google-style performance marketing to the fastest-growing segment in media. About the Role With a mission to strengthen and scale our IT operations in the US, this role is primarily execution-focused, with responsibility for running local IT support and IT operations, while contributing to security and compliance initiatives. This role is key in ensuring a reliable, secure, and efficient environment for employees as the company grows. Based in NYC, you will deliver hands-on, on-site support to employees and teams while overseeing day-to-day IT operations locally. You will report directly to the Paris-based Lead Infrastructure and work in close alignment with the current IT Manager, also based in Paris, to ensure consistent, high-quality IT support and operations across locations. Responsibilities * Lead day-to-day IT support across the US, with a strong on-site presence for local employees and teams in NYC * Ensure reliable, secure, and scalable IT operations for a growing, mostly remote workforce * Manage the company’s internal IT systems and toolset, including Google Workspace, identity and access management, endpoint management, and device fleet administration * Own the full lifecycle of company hardware, from procurement and deployment to inventory tracking, refresh, and retirement * Design and improve onboarding and offboarding processes to ensure a seamless and secure employee experience * Support security, compliance, and audit activities, including SOC 2 controls, device compliance, and IT policy management * Drive operational improvements through stronger processes, documentation, automation, and self-service capabilities * Manage external vendors and service providers to ensure quality, responsiveness, and cost-effectiveness * Lead IT projects from scoping to delivery and report on key metrics, incidents, and progress to leadership Ideal Profile * 5 to 7 years of experience in IT support, IT operations, or workplace technology, preferably in fast-growing environments * Strong expertise in macOS environments, device lifecycle management, and end-user support * Hands-on experience with MDM platforms such as Kandji, Fleet, Jamf, or similar tools * Solid understanding of identity and access management, including SSO, MFA, and user lifecycle provisioning * Proven ability to design, improve, and automate IT processes to scale operations effectively * Strong troubleshooting skills across hardware, software, and access-related issues * Excellent communication skills, proactive ownership, and the ability to work effectively with remote teams while using AI tools to improve support, documentation, and operational efficiency Nice to Have * Familiarity with scripting and automation using Python, Bash, or similar languages * Exposure to Infrastructure as Code practices and tools, such as Terraform * Working knowledge of compliance and security frameworks such as SOC 2, ISO 27001, or similar standards Our Interview Process We respect your time. Here's exactly what to expect — no surprises, no ghosting. * Recruiter screen — 30 min. We'll share context; you'll share yours. * Manager interview — Meet the person you'd work with directly. * Take-home assignment + live debrief — A real problem, not a trick. We'll work through it together. * Calibration interview — A senior leader joins to ensure we're holding a consistent, high bar. * Offer — Fast. We don't let good decisions sit. * (Senior roles only) Reference checks — Two calls, handled with discretion. Our Values At Vibe, we run on three values: Impact, Ambition, and Urgency. We tie every goal to a real business outcome, think 10x rather than settling for good enough, and move daily rather than waiting for perfect conditions. You’ll thrive here if you own outcomes without needing direction, default to action, and hold yourself to results, not effort. This is a high-performance environment with high-performance rewards: you’ll work alongside people who push you, with real ownership over hard problems in a market that’s moving fast. If that sounds like the best version of your career, we want to meet you. What We Offer For candidates in New York, NY, the pay range for this role is $75,000–$100,000. At Vibe, we want you to build something, own something, and grow fast. Here's how we back that up: * Variable pay — based on objectives you hit. No arbitrary targets. * Hybrid flexibility — We're in NYC's Flatiron District and our team is in 3x a week! * Full health coverage — Comprehensive medical, dental, and vision insurance. * 401(k) with matching — We invest in your future, not just your output. * Unlimited PTO — Take the time you need. We measure results, not hours. * Parental leave — Paid leave for all parents. * Annual offsite — The whole team, once a year, somewhere worth the trip. Equal Opportunity Vibe is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We believe the best ideas come from teams with different backgrounds, perspectives, and experiences. If you need a reasonable accommodation during the application or interview process, please let us know. Referral Instructions Being referred? Ask your contact to submit your application directly on your behalf.

Job Description Endpoint Support Engineer (Service Desk) We have an immediate need for an Endpoint Support Engineer to join our client for an on-going contract position with potential for conversion to permanent employee. This role supports enterprise end-user technology operations by managing advanced service desk functions, administering endpoint platforms like Microsoft Intune and Microsoft SharePoint, maintaining PowerShell automation scripts, and improving support processes. • Location: Onsite in New York, NY (Park Avenue), • Maintains a high degree of customer service and confidentiality (as needed) for all support queries while adhering to all service management principles, • Manages day to day incident submissions; builds and manages his/her queue; answers support queries via phone and email for local and remote offices; responds and completes all requests by taking ownership of every task completely and in a timely and courteous manner, • Manages onboarding and off-boarding process of employees as it pertains to Technology equipment by setting up new users, modifying access for existing users and installing relevant applications, • Exercises problem-solving skills daily to resolve customer issues as they arrive, • Monitors progress of tasks and/or incident resolutions while determining escalation points and criticality of requests, • Manage incident resolution activities by identifying, troubleshooting, and resolving software failures that prevent a user from employing an existing IT service, • Ensure all required documentation is current, all support activities are properly logged and tracked in ServiceNow and other operational and relevant support systems., • Identify issues and make recommendations that will improve processes and procedures, • Assist in strategic initiatives through brainstorming and implementation, etc., • Technical Depth in supporting Widows 10 & common software (productivity, security) for an enterprise environment, • Experience using Active Directory, • Remote support using BeyondTrust (Bomgar) remote access appliance or similar, • PowerShell scripting for automation, • Asset management principles and software use, • Support of the O365 suite, • Use of SCCM, • IOS/Android support, • Experience with using ticketing systems (ServiceNow preferred), • Operating within an ITIL framework, • Support within a high-volume, regulated enterprise environment (preferably finance), • Creating / advocating user enabling technologies, • Experience with Microsoft Intune Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

A leading tech company is seeking an experienced SRE to join their engineering team in New York. The ideal candidate will have over 4 years of experience in SRE or DevOps roles, with a solid background in managing Kubernetes and cloud infrastructure.

A technology solutions provider is seeking an experienced full-stack Drupal developer to create and conduct automated and manual testing on Drupal websites.The ideal candidate will have extensive experience with Drupal 10/11, Playwright, and troubleshooting.Responsibilities include developing test s

A cutting-edge AI development company is looking for proficient programmers to contribute to AI systems.The role allows flexible remote work and the opportunity to choose projects and schedules.Candidates should have fluency in English, preferred experience in Kotlin, and proficiency in various prog

A leading AI development company is seeking proficient programmers to contribute to the advancement of AI technology.This fully remote role offers the flexibility to choose projects and working hours, with pay reaching up to $60 per hour based on performance.Responsibilities include solving coding p

A leading SMS marketing company is looking for a GTM Automation Engineer to develop AI-driven solutions that enhance the Sales and Marketing processes. This fully remote role involves partnering with GTM leadership to integrate critical context into systems and automate customer interactions.

Partnership Success Manager (100% Remote) The Opportunity: Build the Future of Automation Staffing Are you a seasoned sales professional or technical recruiter tired of the corporate grind, capped commissions, and rigid 9‑to‑5s? Gulf Coast Automation Group is a specialized IT and Engineering co

Job Description Partner Manager North America Locations Remote US Get To Know Us SS&C Blue Prism is a leading enterprise automation platform that integrates Robotic Process Automation (RPA), artificial intelligence (AI), and orchestration to streamline business operations.

A leading financial services firm is looking for a remote Partner Manager for North America. This role involves driving partnerships, executing business plans, and enhancing automation solutions. Candidates should have 8+ years in partner sales with a solid understanding of the software industry.

The ideal candidate should have over 10 years of experience in QA roles, specifically in ETL testing and data validation, with strong programming skills in Python and proficiency in the Pytest Framework.

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Lead Engineer | AI-Powered Governance Platform (DeFi) Remote | United States $250,000 – $315,000 + Token + Performance Bonus AI | DeFi | Data Infrastructure | Automation Systems Snapshot Join a high-impact AI + DeFi venture incubated by one of the earliest and most influential protocols in the Et

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Job DescriptionWhat We Do Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure. Role at a Glance IT is the collaborative technical partner for the business, delivering all enterprise infrastructure, applications and related end user technology services across Gecko. The team designs, implements and manages the software and hardware technologies that empowers Geckos to quickly provide transformative products and services to our customers. The IT Engineer is the face of IT, providing first-line support to end users, building trust with stakeholders, and helping to automate solutions. What you will do * Deliver exceptional deskside and remote support to Gecko employees * Ensure all standard technology services, including AV and meeting room technology, are maintained * Proactively own and follow up on IT support requests and problem tickets until user confirms resolution, entering incidents and requests into Jira to ensure accurate tracking of End-User Issues, and collaborating with internal and external teams for timely resolution * Manage escalations and liaise with third-party suppliers to ensure high-quality operational services * Manage onboarding and offboarding processes, including user account administration and asset management * Supervise and assist with deployment of new hardware and software to end users * Operations and maintenance of software Infrastructure (Okta, Google Workspace, Slack…) * Contribute to the Service Desk knowledge base and documentation * Support IT compliance activities and ensure adherence to global standards, and help educate colleagues on IT services, policies, security, and compliance best practices * Be available for occasional out-of-hours support * Support the technical build out of new offices (Travel required) * Build Automations: * Design, develop, and implement automated workflows. * Implement automation solutions, ensuring seamless integration with existing systems and processes. * Create and maintain comprehensive documentation for automated workflows, including design specifications, user guides, and technical manuals. * Stay up-to-date with industry trends and emerging technologies in workflow automation. * Propose and implement improvements to enhance efficiency and effectiveness. About You Required Skills * At least 4 years in an IT help desk / desk side support role, with increasing responsibility * Strong cross-platform expertise in Windows and Mac OS; working knowledge of AV technology * Accountability – candidate has a sense of ownership when troubleshooting a problem and will see things through to completion. * Professionalism - candidate maintains composure and integrity while providing timely support to end users * Detail Oriented – candidate takes the time to listen and understand the issues and works with the appropriate teams to resolve * Proactive, solution-oriented mindset with excellent problem-solving skills * Ability to build strong relationships with business stakeholders (e.g., HR, Finance, Admin) to understand and address their technology needs * Excellent verbal and written communication skills * Ability to work independently with minimal supervision * This is a 100% on-site role; you must be able to work from our designated office location * Strong time management and prioritization abilities * Professional and approachable demeanor under pressure Preferred Skills * Strong cross-platform expertise in Windows, Mac OS, iOS/iPadOS, Android. * Okta * Okta Workflows * Google Workspace * JAMF * Microsoft InTune * Slack * Zoom * Cisco Meraki * Other Automation Tooling Who We Are At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health, ongoing professional development, family planning assistance, and flexible paid time off. Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We’re an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact. Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today’s infrastructure and give form to tomorrow’s. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we’d love to hear from you. Compensation Range: $94K - $144K