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\n Job Title- Manager, Clinical Science - Contractor \n Location: Basking Ridge, NJ 07920 \n Duration: Contract till May 2027 with possibility to extend \n \n Work Location Schedule: No requirement for on-site. Hybrid or 100% remote is acceptable. Preferred time zone: EST \n \n Duties: \n Job Title: Manager, Clinical Science - Contractor \n \n Hours Per Week: 30-40 hours (average 35 hours per week) – but could work up to 40 per week hours as needed. \n \n JOB SUMMARY \n \n Under guidance of Clinical Science Lead (CSL) and/or Medical Monitor, drafts development plans, protocol profiles, protocols, informed consent forms, and clinical sections of submission documents. Performs study level data cleaning of listings and patient profiles. Represents Clinical \n \n Science on Study Team and collaborates as a team member with other functions, AROs, and CROs. As part of the clinical team, provides scientific input to Clinical Operations and other functions. This position provides critical study-level support to the CSL/PS/MM/GCL for the successful execution of assigned studies. \n \n Study Strategy: Under guidance of CSL and/or Medical Monitor, drafts development plan. Supports CSL and/or Medical Monitor in development of study design to meet study objectives. Contributes to provide strategic direction to Biostatistics and Data Operations (BDO) for EDC, edit checks, data quality listings, SAP, Data Mgmt plan and to Clinical Operations on SDV plan. Participates in the development of biomarker/PK strategy in collaboration with Translational Medicine and Clinical Pharmacology (TMCP). Provides input to the Integrated Data Review Plan process with Data Management. Performs literature review and creates reference list for study. \n \n Study Planning and Execution: Contributes to clinical trial planning including identification of potential risks to study deliverables and contingency planning. Supports development of protocol profile, protocol, and ICF template. Participates in the selection of ARO, CRO, and members for DSMB and/or adjudication committee and the development of charters for study committees (e.g., Executive Committee). Provides input to Clinical Operations on monitoring plan (e.g. data fields to be SDV’d), to Data Management on the Integrated Data Review Plan, and to Biostatistics on Statistical Analysis Plan (SAP). Reviews patient demographics, enrollment, retention and protocol compliance. \n \n Study outputs: Reviews emerging clinical data regularly. Performs quality assessment of Tables/Listings/Graphs before database lock; collaborates with lead statistician on SAP update, as needed. Provides input to Clinical Operations on site issues. Contributes to development of CSR. \n \n External collaboration: Participates in discussions with internal experts and external KOLs for protocol development. Participates in the review of CRO and ARO Scope of Work and budget. Participate in study team meetings with CRO and ARO. Contributes to establish effective communication with CRO, ARO, and vendors. \n \n Additional non-study related activities: Performs literature review related to new indications for Life Cycle Management. \n \n Skills: \n \n Technical Proficiency: Develop and demonstrate proficiency in necessary technical skills and tools. Be adept at preparing documentation and supporting materials for various clinical trial activities- preferred \n \n Excellent oral and written communication skills, strong interpersonal skills; ability to work in a team environment; able to work in a high stress and deadline-driven environment. Energetic, self-motivated and able to multi-task. \n \n Specific competencies: Strategic Thinking, Clinical Trials Knowledge, Influencing Skills, Scientific \n \n Knowledge, Therapeutic Expertise, Critical Thinking, Project Management \n \n Therapeutic Area: Phase 1-2 studies – focus on non-small cell lung cancer; bladder cancer, & ovarian cancer. Must be proficient in meditate rave and a plus if proficient in AI tools like co-pilot; CHAT GPT or Claude \n \n Education: \n 1-3 years of relevant clinical experience with advanced degree (PharmD, PhD) - preferred \n \n 3 or more years of relevant clinical experience with Bachelor’s degree- required

Job Title- Manager, Clinical Science - Contractor Location: Basking Ridge, NJ 07920 Duration: Contract till May 2027 with possibility to extend Work Location Schedule: No requirement for on-site. Hybrid or 100% remote is acceptable. Preferred time zone: EST Duties: Job Title: Manager, Clinical Science - Contractor Hours Per Week: 30-40 hours (average 35 hours per week) – but could work up to 40 per week hours as needed. JOB SUMMARY Under guidance of Clinical Science Lead (CSL) and/or Medical Monitor, drafts development plans, protocol profiles, protocols, informed consent forms, and clinical sections of submission documents. Performs study level data cleaning of listings and patient profiles. Represents Clinical Science on Study Team and collaborates as a team member with other functions, AROs, and CROs. As part of the clinical team, provides scientific input to Clinical Operations and other functions. This position provides critical study-level support to the CSL/PS/MM/GCL for the successful execution of assigned studies. Study Strategy: Under guidance of CSL and/or Medical Monitor, drafts development plan. Supports CSL and/or Medical Monitor in development of study design to meet study objectives. Contributes to provide strategic direction to Biostatistics and Data Operations (BDO) for EDC, edit checks, data quality listings, SAP, Data Mgmt plan and to Clinical Operations on SDV plan. Participates in the development of biomarker/PK strategy in collaboration with Translational Medicine and Clinical Pharmacology (TMCP). Provides input to the Integrated Data Review Plan process with Data Management. Performs literature review and creates reference list for study. Study Planning and Execution: Contributes to clinical trial planning including identification of potential risks to study deliverables and contingency planning. Supports development of protocol profile, protocol, and ICF template. Participates in the selection of ARO, CRO, and members for DSMB and/or adjudication committee and the development of charters for study committees (e.g., Executive Committee). Provides input to Clinical Operations on monitoring plan (e.g. data fields to be SDV’d), to Data Management on the Integrated Data Review Plan, and to Biostatistics on Statistical Analysis Plan (SAP). Reviews patient demographics, enrollment, retention and protocol compliance. Study outputs: Reviews emerging clinical data regularly. Performs quality assessment of Tables/Listings/Graphs before database lock; collaborates with lead statistician on SAP update, as needed. Provides input to Clinical Operations on site issues. Contributes to development of CSR. External collaboration: Participates in discussions with internal experts and external KOLs for protocol development. Participates in the review of CRO and ARO Scope of Work and budget. Participate in study team meetings with CRO and ARO. Contributes to establish effective communication with CRO, ARO, and vendors. Additional non-study related activities: Performs literature review related to new indications for Life Cycle Management. Skills: Technical Proficiency: Develop and demonstrate proficiency in necessary technical skills and tools. Be adept at preparing documentation and supporting materials for various clinical trial activities- preferred Excellent oral and written communication skills, strong interpersonal skills; ability to work in a team environment; able to work in a high stress and deadline-driven environment. Energetic, self-motivated and able to multi-task. Specific competencies: Strategic Thinking, Clinical Trials Knowledge, Influencing Skills, Scientific Knowledge, Therapeutic Expertise, Critical Thinking, Project Management Therapeutic Area: Phase 1-2 studies – focus on non-small cell lung cancer; bladder cancer, & ovarian cancer. Must be proficient in meditate rave and a plus if proficient in AI tools like co-pilot; CHAT GPT or Claude Education: 1-3 years of relevant clinical experience with advanced degree (PharmD, PhD) - preferred 3 or more years of relevant clinical experience with Bachelor’s degree- required

Role: Customer Service Associate (Tax) Location: Remote Employment Type: Contract (3-4 Months) Shift Timings (CT): 8:00 AM – 5:00 PM CT or 10:00 AM – 7:00 PM CT (Flexibility for overtime/weekends during peak season required) What You’ll Do As a Tax Support Representative, you will assist our business, individual tax software, and practice clients by resolving moderate to complex inquiries. • Resolve tax and software inquiries via phone, chat, and email using internal knowledge bases and support guides., • Identify, document, and escalate complex system or content issues while logging interactions in CRM (Salesforce)., • Participate in product testing, process improvement initiatives, and cross-train across various platforms., • Ensure absolute confidentiality and security of product and customer data. What We’re Looking For Minimum Qualifications: • Associate Degree / 2 years of college in a business-related field OR 1+ years of experience in accounting, bookkeeping, financial reporting, or sales/CRM., • Solid understanding of basic tax, accounting, and audit principles., • Strong written and verbal communication skills with a customer-first mindset., • Ability to thrive in a fast-paced environment, manage multiple priorities, and work flexible/overtime hours as needed. Preferred Qualifications: • Degree in Business, Accounting, or Finance., • Hands-on experience with CCH tax & accounting software or Salesforce., • Background in tax preparation, accounting, or tech/helpdesk support. Why Join Straive? • Work remotely from the comfort of your home., • Gain hands-on experience with market-leading tax and accounting software., • Collaborate with a supportive, global team driving AI and data innovation.

Job DescriptionDescription: The Christopher & Dana Reeve Foundation is dedicated to curing spinal cord injury by advancing innovative research and improving quality of life for individuals and families impacted by paralysis. Its National Paralysis Resource Center (NPRC) provides trusted information, real-time help, peer and family support, community investment, outreach, education, partnerships, and performance-driven services nationwide. It provides the most comprehensive knowledge, tools, and services for individuals impacted by paralysis through a dedicated Information Specialist team. Today, we seek a full-time Information Specialist (IS) Coordinator for the National Paralysis Resource Center (NPRC). This individual will provide information and referral services to people with paralysis, their families, and their caregivers. This position is responsible for using resources (for example, fact sheets, educational materials, and customized research) to answer client questions and help them navigate the complexities of paralysis. The coordinator will use approved tools and our client database to support timely responses, consistent documentation, and simple reporting that helps the team learn from its work. Note: this is a remote position for a US Based employee, who is available for a 9AM to 5PM Eastern Time work schedule Position Snapshot The individual is responsible for performing job duties, interacting with the community and coworkers, and managing oneself in a manner consistent with, and in support of, the organization’s mission and core values. This position is primarily remote with standard hours of 9:00 a.m.–5:00 p.m. Occasional on-site presence at the Short Hills, NJ office may be requested (for example, team meetings, trainings, or other program needs). Advance notice will be provided whenever practicable. Job Responsibilities • Respond to inquiries via phone, email, chat, and mail; record complete, accurate data in the CRM., • Provide materials and guidance; compile and send information packets using approved templates and the knowledge base., • Contribute to the Foundation’s social media presence by posting and responding across current and emerging platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok), coordinating with staff to ensure timely replies, accessible captions/alt text, and accuracy., • Use approved scheduling tools to plan and publish posts., • Apply approved templates to maintain consistency and accessibility., • Leverage approved chatbot/search assistants to locate resources and draft responses, per manager approval., • Moderate Nurse Linda and other webinars to support the speaker and promote NPRC services., • Perform literature searches to customize answers; forward new resources for inclusion in fact sheets and the knowledge base., • Participate in testing client-database features; follow data-entry standards that support simple dashboards and quality checks., • Write case summaries showing the impact of IS assistance., • Collaborate across departments to leverage the Foundation’s full range of expertise and service in support of our clients Additionally, this individual will perform periodic accountabilities such as: • Exhibit at national conferences to promote and explain NPRC services., • Attend webinars and in-service sessions to expand knowledge in paralysis and disability fields., • Participate in the internal review committee for Quality-of-Life grant approvals.Requirements: Required Qualifications • Two-year college degree required., • Ability to obtain and maintain accreditation as a Community Resource Specialist in Aging and Disability by InformUSA., • Excellent telephone etiquette; high comfort level communicating via phone., • Interest in assisting individuals living with paralysis, their families, and caregivers., • Empathy, compassion, and the ability to establish rapport quickly., • Organized, detail-oriented; able to multitask and prioritize cases., • Openness to approved AI-enabled tools (e.g., chatbot/search assistants) to support research, drafting, and triage—per manager approval. Language Skills • Excellent verbal, written, and communication skills required. Computer/Technical Skills • Intermediate level MS Office Suite skills., • Working knowledge of major social platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok)., • Advanced data-entry skills with careful attention to CRM/client database accuracy., • Comfort using approved templates, a knowledge base, and search/chat assistants to improve speed and consistency; follow manager guidance for new features and workflows., • Familiarity with approved AI helpers (e.g., chatbot workflows, AI-aided search, summarization); willingness to learn features introduced with guardrails., • Willingness to follow data standards enabling simple dashboards and routine quality checks. Preferred Qualifications • Four-year college degree preferred, • One to three years’ experience in a related field (such as nonprofit program services, health advocacy, community resources, or client support) or equivalent combination of education and experience, • Direct personal or professional familiarity with the paralysis community or other disability-related fields is highly valued., • Salesforce experience, • Experience using CRM dashboards or basic analytics; experience applying approved AI helpers in a service/helpdesk environment. Travel • Occasional travel for IS trainings or conferences to work at an exhibit booth., • Travel two to four times per year by plane, train, or automobile, with some overnight stays., • Occasional travel to the Foundation’s Short Hills, NJ headquarters for meetings, training, or organization events (e.g., all-staff gatherings or events). Physical Demands/Office Environment This position is primarily a sedentary, remote role, but includes periodic physical activity. As noted, the role includes occasional travel to conferences and periodic on-site activity at the Foundation's headquarters. They will need to be able to lift up to 20-lbs. • During travel: The individual must be able to set up (or support) with live events, including exhibit booths, presenter stages, and displays., • During on-site work at headquarters: The individual may occasionally need to move about inside the office to liaise with staff, access files, and use office machinery. Foundation is an equal opportunity employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Foundation is committed to providing a work environment free of harassment and discrimination that supports individual dignity and respect.

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description: The Profile • 10+ years front-end / full-stack; 8+ years hands-on React., • Works independently with light direction; product-minded; banking / financial services a plus., • 5+ years leading and mentoring developers. Must-Haves • React 18 (hooks, modern patterns) + strong TypeScript (ES2020+, generics)., • Webpack 5 Module Federation / micro-frontends — wiring host shells and remote MFEs. (Vite / Next.js / other modern build setups count too.), • State management (valtio / Zustand / Redux / Recoil) and react-router 6., • API & data fetching — REST (or GraphQL), and server-state libraries (React Query / SWR), with proper loading / error / cancellation handling., • Design systems (Mantine / MUI / Ant Design or similar) and HTML, CSS, SCSS/Sass; responsive, accessible UI (WCAG / ARIA)., • Real-time UI via Server-Sent Events (SSE) / WebSockets (e.g., LLM token streaming)., • Data-heavy dashboards — building performant, data-dense UIs (tables, grids, charts) that handle large datasets smoothly., • Testing: Jest + React Testing Library and E2E (Cypress / Playwright)., • Git workflow (branching, PRs, code review), CI/CD, and performance / bundle optimization (code splitting, lazy loading, virtualization)., • Familiarity with SSR / SSG (Next.js or similar) is a plus., • Node.js, • MongoDB / Mongoose, Postgres, Kafka (KafkaJS), JWT auth, OpenAPI / Swagger. Strong Plus — AI Interface Skills Priority: building chat / assistant UIs that stream responses token-by-token, code safely (XSS-safe), and visualize agentic tool-use workflows.

Job Description Job Title: AWS Connect Developer Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions. Key Responsibilities · Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions. · Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality. · Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk. · Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms. · Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3). · Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation. · Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools. · Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring. · Troubleshoot issues, optimize integrations, and deliver continuous improvements. Required Qualifications · 5–8 years of software development experience, including 2+ years in Amazon Connect development. · Strong Node.js development skills (backend services, APIs, integrations). · Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting. · Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow). · Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent). · Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations. · Solid understanding of IAM security, role-based access, and compliance requirements. · Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch. Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API). · Background in contact center technologies such as Avaya, Genesys, or Twilio

Job Description About Brillio Brillio is one of the fastest-growing digital technology service providers and a trusted partner to Fortune 1000 companies seeking to transform disruption into competitive advantage through innovative digital adoption. Brillio's professionals, known as "Brillians," combine deep technology expertise, design thinking, and a strong commitment to client success to deliver transformative outcomes. Recognized year after year as a Great Place to Work®, Brillio continues to attract top talent by offering opportunities to work on cutting-edge technologies and impactful digital transformation initiatives. Position Summary • We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards., • The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities • Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout., • Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements., • Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements., • Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems)., • Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences., • Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics., • Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency., • Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools., • Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams., • Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications • 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation., • Strong nice to have: understanding of healthcare call center operations, including member services, provider support, care management, and utilization review., • Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design., • Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications., • Experience with voice UX, IVR design, and contact center reporting/analytics., • Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features., • Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners., • Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education • Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. Preferred Experience Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based enviro Remote position based in EST or CST. Know more about Brillio: https://www.brillio.com/join-us/ PPE: https://www.brillio.com/platform-and-product-engineering/ Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The ExtensisHR Human Resources Associate is the first point of contact for our constantly growing client list and their employees. The HRA is the key component of our Employee Solution Center where our client's employees can call in for all things related to HR, Benefits, Payroll, and more. This person will handle calls, emails, and a live chat in order to provide the high-end customer service our clients have come to expect. The Employee Solution Center is a high energy, enthusiastic, team that handles annual projects such as a Benefit Open Enrollment and Renewal by creating a collaborative team environment that is not only effective but extremely fun. Themed team events celebrated individual and team success, as well as consistent communication creates an environment that is a huge part of why ExtensisHR is has been named one of the Top Places to Work in New Jersey each of the last 2 years. The ExtensisHR Human Resources Associate is a great way to kickstart a career in HR. The role gives the employee the ability to identify what avenue they would like to take their HR career down by providing experience in such areas as Benefits, Payroll, Labor Laws, Compliance, Employee Relations and much more. The ExtensisHR Milestone Program is a great way to develop, strengthen your skills and EARN A HIGHER COMPENSATION Throughout the first 24 months of employment within the Employee Solution Center you will have the opportunity to increase your salary and be eligible for promotion upon a completion of tests and certifications at each of the 3/9/12/15/18 and 24 month check in. These certifications are covered in cost by ExtensisHR and are a great way to launch a long and successful career in Human Resources. Human Resources Customer Service: • Function as the initial point of contact for inquires from clients' worksite administrators and employees via telephone, email, live-chat and facsimile, • Field and resolve all relevant client worksite administrators and employee inquiries., • Assist employees with payroll, benefits and policy-related questions., • Upon request, guide employees in accessing tools and resources on the Client Portal., • Concierge solutions from other departments when said department does not have a client facing role., • Respond to various governmental agency inquiries and escalate matters accordingly., • Escalate matters to internal departments and the HRA Manager as needed, including but not limited to matters of employee relations, employee complaints, and termination guidance., • Resolve employee questions in accessing electronic paystubs and answering basic questions., • Field employee verifications according to Extensis standard operating procedures. Benefits Coordination: • Service client and employee benefit inquiries. Identify client's respective benefit documents and provide insight and guidance to clients and employees., • Support internal departments with communications, certificates and other client requests., • Assist with Open Enrollment processes and annual FSA enrollment programs., • Handle basic inquiries about 401K enrollment and changes. Payroll Coordination: • Assist clients and employees with payroll related questions., • Respond to any client questions or issues related to payroll access and processing, • Handle basic inquiries about direct deposit, pay history, updating W-4 information and W-2 retrieval Documentation: • Participate in building library of templates, forms, FAQs, standard email responses, and process and procedures that increase efficiency and service quality for our clients., • Document client interactions as "Cases" in ClientSpace., • Make effective use of company systems including Microsoft Office and various Company tools and software. AI Utilization and Literacy: • A key function of this role includes the effective use and understanding of artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and overall performance. This position is expected to maintain awareness of emerging AI applications relevant to their responsibilities, apply AI tools ethically and effectively, and continuously develop their AI proficiency. Performs additional responsibilities as assigned to support the efficient operation of the department and the organization. Education: • BA or BS degree preferred. Work Experience: • Experience in HR or Benefits preferred., • Experience in fast paced customer service environment required. Competencies: • Excellent communicator in writing and verbally in formal and informal business settings., • Effective in customer handling skills., • Client service and problem solving orientation., • Team player, results-focused, strong work ethic., • High ethical standards. Physical Demands: • Ability to sit or stand for extended periods while performing desk-related tasks., • Prolonged use of a computer, keyboard, and mouse, requiring repetitive motion., • Ability to lift and carry office supplies or equipment up to 20 pounds., • Occasional bending, reaching, and twisting to retrieve files or supplies., • Ability to walk throughout the office, including moving between different departments or meeting rooms., • Ability to communicate effectively in person and via phone or video conferencing., • Ability to focus and maintain attention for long periods while working on various tasks., • Must be able to communicate effectively in both verbal and written form., • Occasional travel may be required., • The work environment is typically quiet and climate-controlled, with standard office equipment available., • This role may be performed in a hybrid or remote setting, depending on business needs and employee accommodation. Responsibilities and requirements are subject to change based on business needs. At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our You, Supported program, we provide a perfect mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include: • Competitive compensation to reward you for your hard work every day., • Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events., • Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one., • Student Loan Assistance Program where ExtensisHR contributes toward your student loans., • Pretax Spending Accounts to ease taxes on health and dependent care expenses., • Extensive professional development programs to help you get to where you want to go in your career., • Discounts in retail and entertainment., • A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities., • Complimentary coffee and snacks to keep you fueled and productive throughout the day. ExtensisHR is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Position Salary: $45,000 Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting. Work Environment: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions

This position is fully remote; however, candidates must reside in one of the following locations: Northern Virginia, Washington, D. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. We do not interview prospective candidates via instant

Iselin, USA Job area: Accounting DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Location: USA - Iselin, Wood Ave Division: Air & Sea Time Type: Full Time *FRAUD ALERT*: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. * This is an in-office position (not remote) • Reconciliation of Agent balances, both AR and AP, • Tracking invoices within defined payment cycle, ensuring timely recording and settlement, • Research and resolve disputed invoices, • Deliver weekly status reports to various stakeholders, • Prepare settlements in various currencies, • Handle multiple entities, accounts and currency postings, • Post invoices in Operational System, • Monitor A/R and A/P aging statements, advising of the status and providing recommendations to resolve issues, • Produce ad-hoc analysis, evaluating transactions from branches and entities, • Code invoices to the various approvers for processing, • Develop strong relationships with operators and approvers Review profit and loss on a shipment level • Ability to meet deadlines, • Attention to detail, • Highly organized, • Excellent oral and written communication skills, • Proficiency with MS Excel, • Thrive in fast-paced environment, handle multiple tasks and prioritize responsibilities, • Strong work ethic and high level of integrity, • Prior SAP experience a definite plus For this position, the expected base pay range is $20.75-$27.75/hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Interact with customers via phone, email, and chat to provide excellent customer service and resolve any issues or concerns they may have; Foll

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You'll Do • Respond to customer inquiries via phone, email, and chat with professionalism and care, • Help customers with orders, shipping questions, product details, and troubleshooting, • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams, • Keep accurate records of customer interactions using CRM, • Proactively follow up on customer needs and ensure satisfaction, • Maintain up-to-date knowledge of ForgeFit's product lines and service policies What We're Looking For • 1+ years of experience in a customer service, support, or client-facing role, • Strong communication and problem-solving skills, • Ability to stay organized and manage multiple priorities, • Comfortable using CRM or support tools, • A positive attitude and genuine desire to help others, • Interest in fitness or familiarity with gym equipment is a plus What We Offer • Competitive hourly pay based on experience, • Comprehensive benefits including health, dental, vision, 401k, and paid time off, • 100% remote work with a collaborative and supportive team, • Ongoing training and opportunities for career growth, • The chance to support a brand that makes a real impact in the fitness world Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Job DescriptionCompany Description From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior is part of the LVMH Group. This is a 6-month temporary position. Job Description We are seeking a dynamic, results-driven Team Leader to oversee, coach, and inspire a team of client service agents in a luxury digital environment. In this role, you will be responsible for driving individual and team performance, ensuring exceptional service quality and delivery, and fostering a positive and efficient work environment. You will play a critical role in maintaining operational excellence, meeting KPIs, and upholding the brand’s standards of client care. PRINCIPAL DUTIES AND RESPONSIBILITIES Team Management & Leadership • -Lead, motivate, and support a team of online beauty consultants to achieve service, sales and performance targets., • -Conduct regular 1:1s, team huddles, and performance reviews, in partnership with leadership., • -Set clear expectations, monitor productivity, and provide coaching and feedback., • -Foster a positive, inclusive, and high-performance team culture. Performance & Quality Monitoring • -Track and analyze team KPIs (e.g., response time, customer satisfaction, resolution rates, channel queues)., • -Identify training needs and performance gaps; implement improvement plans as needed., • -Ensure compliance with call scripts, quality standards, and service procedures. Operational Support • -Manage daily workflow, schedules, and resource allocation to maintain service level targets., • -Handle escalated customer issues, ensuring timely and satisfactory resolution., • -Collaborate with cross-functional teams to improve tools and processes as needed, • -Manage team to individual and collective sales and quality of service KPI targets Reporting & Insights • -Prepare and deliver team performance reports and actionable insights to leadership., • -Identify trends in customer inquiries and escalate opportunities for improvement., • -Identify and escalate any issues presented to leadership Training & Development • -Support onboarding of new agents and ongoing skill development for existing team members., • Champion best practices, knowledge sharing, and continuous learning.Qualifications, • -Proven experience managing client service teams, with a strong understanding of customer service workflows and business processes., • -Background in the luxury or cosmetics industry, with experience serving high-value clients in demanding environments., • -Proficient across all client communication channels (phone, email, chat, social messaging, video)., • -Strong commercial mindset with the ability to support product selection and drive conversions, especially in remote selling scenarios., • -Excellent communication skills, including strong elocution, storytelling, and writing abilities., • -Deep understanding of luxury service standards and the ability to coach a team to deliver them consistently., • -Tech-savvy, with the ability to use and adapt to multiple digital tools in a fast-evolving environment., • -Demonstrated resilience and sound judgment in managing team dynamics and complex client issues., • -Solutions-focused with a proactive, troubleshooting approach and ability to make clear recommendations. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $33.50-$38.50.

Job Description CentraLink is a management consulting, technology services and outsourcing firm with offices in Los Angeles and New York. Since 2001, clients have entrusted CentraLink to support their aggressive growth plans, improve margins and increase productivity. CentraLink is renowned for providing customized strategies that keep its clients well prepared for the ever-changing market forces. CentraLink consultants are experts in helping clients attract and retain customers, increase shareholder value, and execute projects that turn strategy into measurable results. The core capabilities are rooted in consulting, technology, and outsourcing. CentraLink serves Fortune 100 and mid-size businesses with extensive capabilities across all industries and business functions. The primary focus of the Desktop Support Analyst position is to provide technical knowledge and support regarding system and network operations issues for multiple clients. The Support Technician will play a key role in providing Tier 1 & 2 support for enterprise technology infrastructure, including workstations, basic network and telephony systems, remote users, etc. This individual will effectively interface with staff and/or third parties to understand and diagnose issues; and follow best practices to isolate and effectively resolve them. This individual will work with a team of remote technicians to solve problems creatively and in a timely manner, with the ability to escalate issues to senior technical staff as needed. This job will have the following responsibilities: Responsibilities: • Provide technical support for all levels of staff and end-users., • Interact with users via phone, e-mail, and IM/chat in the effort to resolve issues in the most efficient manner. • Work within a centralized ticketing system to respond to users and document pathways to resolution., • Provide support for PC users, including office and remote employees., • Monitor and prioritize incidents and tickets., • Escalate and/or work in tandem with appropriate people from within and outside the organization on unresolved issues., • Utilize/mobilize all third-party/partner technical resources to solve problems where necessary., • Maintain call records, notes and logs, and record resolution details., • Install and configure workstation, telephony, video, and mobile hardware/software as required., • Maintain hardware and software inventory., • Communicate and provide guidance and knowledge transfer to other resources within the organization on issues/problems and resolution. Position Requirements: • Excellent communication, documentation, and customer service skills., • Ability to work effectively both individually and as part of a team., • Ability to work in a chemical and oil manufacturing facility, • 2+ years of experience providing IT support, including Windows Desktop 11 / Active Directory, Microsoft Cloud M365 and network printing., • Competency in Microsoft applications including Word, Excel, and Outlook., • Basic understanding of Windows Servers, including Active Directory., • Basic understanding of network switching and firewalls, • Industry certifications are a plus Working Conditions: · This is an on-site position at a manufacturing company in Carteret, NJ. · Role will support client offices and will require some travel to remote sites. · Must be able to lift 50-70lbs, carry, and reposition all parts of user workstations, network appliances, printers & servers. Consecutive hours spent sitting in front of a computer monitor and using keyboard and mouse. \nCompany Description CentraLink is a management consulting, technology services and outsourcing firm with offices in Los Angeles and New York. Since 2001, clients have entrusted CentraLink to support their aggressive growth plans, improve margins and increase productivity. CentraLink is renowned for providing customized strategies that keep its clients well prepared for the ever changing market forces. CentraLink consultants are experts in helping clients attract and retain customers, increase shareholder value and execute projects that turn strategy into measurable results. The core capabilities are rooted in consulting, technology and outsourcing. CentraLink serves Fortune 100 and mid-size businesses with extensive capabilities across all industries and business functions. CentraLink is a management consulting, technology services and outsourcing firm with offices in Los Angeles and New York. Since 2001, clients have entrusted CentraLink to support their aggressive growth plans, improve margins and increase productivity. CentraLink is renowned for providing customized strategies that keep its clients well prepared for the ever changing market forces.\r\n\r\nCentraLink consultants are experts in helping clients attract and retain customers, increase shareholder value and execute projects that turn strategy into measurable results. The core capabilities are rooted in consulting, technology and outsourcing.\r\n\r\nCentraLink serves Fortune 100 and mid-size businesses with extensive capabilities across all industries and business functions.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Outperform your competition; consider becoming part of our growing family! At ConRes, we believe that a Company is only as successful as its employees are and its customers.With over 50 years of experience nationwide, we are a seasoned technology integrator that provides information technology solut

Job Title: Sales Representative.We are looking for an experienced.Assist customers in the showroom/store and understand their needs.Explain product features, benefits, pricing, and promotions.Recommend products based on customer requirements.Generate sales and achieve assigned sales targets.Build st

Salary Range: $60,000 - $70,000.The CSR oversees daily customer accounts, order processing, customer-specific inventory requirements,.SupplyOne departments, the CSR ensures customer needs are clearly.ESSENTIAL DUTIES AND RESPONSIBILITIES:.Manage daily customer account activities and build effective

I have partnered with this organization for over 13 years, with tremendous success.I have placed with the company have since been promoted into leadership positions.Established medical device company specializing in surgical products used in the operating room.Specialized call points within.Publicly

Independent Industrial Lubrication Consultant (1099).Unlimited Commission • Flexible Territory • Residual Income Potential.If you're the kind of salesperson who would rather build a business than punch a time clock, this opportunity may be exactly what you're looking for.Schaeffer Manufacturing

As a leading provider of legal marketing solutions, we empower attorneys to put their best.We are forward-thinkers, creatives, and industry experts who are dedicated to revolutionizing the way attorneys navigate the digital landscape.With a rich heritage spanning decades, we've cultivated a culture

This territory includes Chinatown, the Canal Street area, Gramercy Park and the surrounding south NYC areas**.Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases.With exclusive rights in the United States, Europe, and Canad

We are seeking a dynamic, results-driven Inside Sales Representative (ISR) to join our growing Industrial Sales team.The ideal candidate brings a proven track record in equipment finance coupled with hands-on experience in the construction, machine tool, material handling, or packaging sectors.Opera

Entry-Level Sales Representative.We are committed to developing motivated individuals through hands-on training, mentorship, and opportunities for professional growth.Entry-Level Sales Representative.This is an excellent opportunity for someone looking to build valuable skills in sales, communicatio

Outside sales opportunity - Higher Education- $120K+ potential earnings - New Jersey.Help shape the future of higher education through innovative digital learning solutions.Join a mission-driven EdTech organization focused on helping students succeed while partnering with faculty and academic leader

As a Customer Service Representative, you will serve as the primary point of contact for customers, providing quotations, order acknowledgments, and exceptional support to resolve technical issues and answer product-related inquiries.You will collaborate closely with engineering, sales, and operatio

Martindale-Avvo is seeking a high-performing Senior Account Executive (SAE) to join our Acquisition Sales organization.This role is designed for experienced sales professionals who excel at consultative, ROI-driven selling in a fast-paced, competitive environment.As an SAE, you’ll be responsible f

Auris is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong.Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can fo

Remote Call Center (New Jersey Residents) (WFH) opportunities are available for customer-focused professionals who reside in New Jersey and are ready to support healthcare insurance open enrollment. This contract/temporary call center role is ideal for candidates with 1 to 2 years of customer servic

Customer Service Representative.Rutherford Street, Newark, NJ 07105.Monday–Friday | 11:00 AM–7:30 PM.Customer Service Representative.You will help resolve issues, monitor deliveries, and ensure customers receive timely and professional service.Assist customers and business partners by phone and

OTE: $110,000–$165,000+ | Uncapped Commission.Diaza Sportswear is looking for an experienced.Senior Team Sales Representative.This role is designed for an established salesperson who understands the sports industry, has developed strong relationships, and knows how to turn those relationships into

At Inter-Co Division 10, we specialize in the distribution and installation of toilet partitions, lockers, washroom accessories, glass shower systems and other specialty construction products.With 11 locations across Canada and the United States, it is our mission to create the leading North America