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Career paths start at $17/hr ($16/hr plus $1/hr bilingual differential) with 40 hour work weeks. This position is based in Texas, only applicants in the state of Texas will be considered. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling social media based inquiries from people looking for assistance with wireless issues in both English and Spanish. Upselling may be involved in this position. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! Key Qualifications • Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base., • Spanish and English written communication skills are a must, as you will send most of your time communicating with customers through chat., • Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting., • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service., • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting., • Available for 12 weeks of paid training, with consistent 8-hour shifts., • Available to work full time 8-hour shifts, including weekends and holidays., • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. Candidates must live in Texas to be eligible. What You Need to Thrive in Our Remote Environment: • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular), • 25Mbps Download/10Mbps Upload, • Ping Rate – Less than 100 ms, • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours., • Ability to be on webcam during working hours

Customer Service Representative THE ROLE: We have an exciting new opportunity for an experienced customer service superstar to join the Bared Footwear team! In this role, you’ll deliver exceptional customer experiences across phone, email, live chat, virtual fittings, and social media channels - helping every customer find their perfect fit and making every interaction genuinely unforgettable. This is a brand-new position in the US, and a huge milestone for Bared. We’re an Australian-based company launching our first US branch office for Customer Service, and you’ll be part of building something special from the ground up. You'll have the opportunity to be flown to Australia for your initial training, giving you direct access to the team and culture that built Bared from the ground up. KEY RESPONSIBILITIES (including but not limited): • Deliver exceptional service across every channel: phone, email, live chat, virtual fittings, and social media — making every customer interaction feel personal and effortless., • Owning and resolving customer requests with empathy, speed, and accuracy., • Sharing expert product knowledge to guide customers on product fit and style., • Investigating and troubleshooting complex issues alongside other teams., • Managing high volumes of tickets while maintaining top-notch quality. ABOUT YOU: • Experienced in customer service (contact center experience a plus)., • Confident multitasker who thrives in a fast-paced environment., • Strong communicator - friendly, clear, and customer-obsessed., • Proactive, adaptable, and solution-focused with a strong attention to detail., • Excited by growth, change, and helping others succeed., • Experience with Zendesk and/or Shopify highly regarded. This role is a minimum of 24 hours per week (preferably Monday, Thursday and Friday). THE BENEFITS: • Competitive pay and generous staff discounts, • A free pair of shoes when you start!, • Opportunity for flexible working arrangement – mix of remote and office days., • Opportunity to travel to Australia, • Real career growth potential as the US operation expands, • Peer recognition and referral rewards, • Wellbeing perks including EAP support, • 401K plus company march, • Health Insurance, • A culture that's inclusive, supportive, and genuinely fun, • The pride of working for a Certified B Corp — a company that measures success by more than the bottom line ABOUT BARED: We make great-looking, seriously comfortable shoes — and we believe in doing business better, for people and for the planet. Our team is passionate, tight-knit, and growing fast. As part of our US launch, you won't just have a job here. You'll have a voice, a stake in how things are built, and the opportunity to grow alongside a brand that's just getting started in this market. Bared is dedicated to fostering a dynamic and inclusive workplace, where diversity isn't just welcomed—it's celebrated. We firmly believe that embracing diversity, inclusion, and belonging is fundamental to our organisational success. As an equal opportunity employer, we are committed to promoting workplace diversity and ensuring a safe and respectful atmosphere for all employees. Our employment decisions are solely based on business needs, job criteria, and individual qualifications, free from bias related to any legally protected characteristic such as race, religion, gender, nationality, sexual orientation, age, marital status, disability, or any other protected characteristic. Discrimination, harassment, or bullying in any form is not tolerated within our culture at Bared.

📍 Location: Remote or Hybrid (SF or NYC) ReadMe is looking for a back end engineer who enjoys working in a collaborative team environment. Our teams are full of curious, creative, and committed people who love what they’re building. If that sounds like you, you’ll be right at home at ReadMe! We're a small team of humans (and one ___) working together to do big things, and we’re growing fast! That’s where you come in. Since we’re a startup, you’ll make a big impact on ReadMe - both in the daily responsibilities of your role and beyond. ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for Apple, Notion, or Nvidia, you’ve used ReadMe! We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. * You're fluent in TypeScript and have a deep understanding of cloud computing services, making you a go-to for building and scaling modern systems. * When it comes to architecture, your skills are top-notch—you're a pro at designing systems that are robust, scalable, maintainable and future-proof. * You are able to work cross-functionally with designers and product folks at just the right level—whether it’s big-picture brainstorming or in nitty-gritty details. * You thrive on collaboration and know how to create space for everyone’s voice at the table (or Zoom call). * Complex problems don’t scare you: you’re a natural at untangling them, finding efficient solutions, and guiding the team toward the finish line—even if it means making a compromise or two along the way. * You believe in the magic of iteration—shipping small, learning fast, and improving constantly. * You genuinely enjoy mentoring and helping your teammates level up—it’s not just about writing code, but building the people around you up too. * You're a pro at striking the perfect balance between driving things forward on your own to deliver real value while also breaking down problems into bite-sized pieces that the whole team can tackle together. * You're passionate about engineering and always hungry to learn more, with a knack for diving deep to understand the scope of a problem and crafting the right solutions. We’re all about making life easier for our customers—whether it’s simplifying how they create and maintain their docs or giving them better ways to track API metrics. Solving real problems for our users means we get to tackle some seriously interesting technical challenges. Some examples of projects Back End Engineers have worked on recently include: * We built a Git-backed data storage service to scale with our growing customer base, serving thousands of projects seamlessly via Git storage. But it wasn’t just a cool engineering feat—it empowers our users to manage their docs directly from their existing Git repositories. People say documentation is where information goes to die, but we’re on a mission to make ReadMe the place where documentation truly comes to life! * Some projects are about looking back so we can build a better future. To keep ReadMe moving forward, we took a hard look at our original API layer and realized it needed a redesign—not just for our sake, but to make our customers' lives easier too. So, we rolled up our sleeves, reworked our API models, separated our APIs from our data layer, and automated API documentation. It’s easy for companies to just keep stacking onto what already exists, but at ReadMe, we believe quality improvements matter just as much as new features. ReadMe is a company that prides itself on caring about it’s people; customers and employees. We don’t just care about the work we do, but the people who make ReadMe what it is. Take a glance at our benefits and you’ll see that our culture of care is intentionally built into how we operate as a company. * Unlimited PTO with a three-week minimum. 🏝 * Fully covered medical, dental, and vision insurance for you, and your dependents. 🩺 * A One Medical membership. 🧑‍⚕️ * A wellness stipend for therapy of up to $350 per month for up to 6 months. 😌 * A wellness stipend of up to $150 per month. 🏋️ * One-to-one donation matching of up to $1,000 per year. 💸 * Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣 * Work from home office stipend of $500. 🖥️ * Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️ * Take a look at our ___ for more information on our benefits! 📘 At ReadMe, we want the interview process to reflect who we are: open, caring, with just a touch of whimsy. We’ve designed the process not only to embody the values that have helped us build an amazing team but also to give candidates the best opportunity to showcase their skills and let their true selves shine. After all, it’s about finding the right people to help take ReadMe even further! If you want a deeper dive into our hiring philosophy check out this blog post about ___. * If we think we might be a good fit for you, we’ll set up a 30 minute phone chat with one of our Engineering Managers. They'll tell you more about the role, and get a chance to learn more about your personal experience. * Next, a 30-minute phone interview with Laura, our VP of Engineering, where we’ll dive a bit more into your background. * We’ll then do a technical assessment with a couple of ReadMe’s engineers. * Finally, we’ll invite you to an "onsite" interview conducted over Zoom! These take an average of 4.5 hours including an hour break. We are able to be flexible with the schedule and split it up over two days if that works best for you! We start with a 15-minute get-to-know-you with the people you’ll be interviewing with, and then have you talk with each person one-on-one later on. * We’ll let you know how things went within a week! If it seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging. At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here!

Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families Qualifications: You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities NJ Jersey City 07112.

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Flock Safety is seeking an experienced and passionate UAS Flight Test Engineer to join our team dedicated to advancing Drone as First Responder (DFR) programs. The ideal candidate will play a crucial role in building out and conducting technical testing of different necessary components for DFR systems. In addition to this the candidate will be piloting drones, supporting logistics, and conducting research and development to enhance our DFR capabilities. This position offers a unique opportunity to contribute to cutting-edge technology that saves lives and improves public safety. This position is an on-site position in our facilities located in Atlanta, GA and will require up to 25% domestic travel. The Flight Test Engineer will be an individual contributor responsible for ensuring the reliability and performance of our drone systems, and providing critical insights and improvements for our technology. * FAA Part 107 Remote Pilot Certificate: Required to operate drones for commercial purposes. * Hardware integration experience: Understanding of standard steps for assessing a new component for integration into a larger system. Preferably into an aircraft. * Software familiarity: Ability to work with custom software through a terminal interface. Preferred experience in Python for the ability to write and modify custom testing applications. * Strong Problem-Solving Skills and Attention to Detail: Ability to efficiently identify issues, troubleshoot, and implement effective solutions. * Strong Research Skills: Ability to stay current on emerging drone technologies and industry best practices. * Effective Communicator: Ability to convey technical information clearly to various stakeholders. * Physical Stamina: Ability to stand and be on your feet for extended periods during testing, field operations, and maintenance tasks. Capable of lifting and transporting equipment and hardware weighing up to 55 lbs. * Travel and Outdoor Work: Ability to travel as required for testing, training, and operational missions (estimated 25% travel). Ability to work outdoors over 70% of the time. * Independent and Collaborative Work: Ability to work independently and collaboratively in a startup team environment. * Customer-Focused Mindset: Ability to support internal and external stakeholders effectively. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We prescribe to 90-day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days * Meet the team you will be working with and learn about the safety procedures and flight testing environment for your location * Review current standard testing procedures and documentation * Learn about current equipment, aircraft, and systems * Demonstrate UAS piloting capabilities and become a confident Pilot in Command with Flock aircraft The First 60 Days * Identify ways to improve current integration and testing efforts, and develop plans for those improvements * Begin effectively communicating test results to team members and other stakeholders * Display appropriate problem-solving and risk management skills in line with more sophisticated tasks and experimental endeavors 90 Days & Beyond * Contribute more broadly to testing write-ups, and be confident in your ability to generate reports based on longer-term accrued testing data * Contribute continuously to the testing and evaluation of new integrations and systems In this role, you’ll receive a starting salary between $70,800 and $97,350 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid ___ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with ___, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with ___ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @___. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to ___

Job Title: Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do • Respond to customer inquiries via phone, email, and chat with professionalism and care, • Help customers with orders, shipping questions, product details, and troubleshooting, • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams, • Keep accurate records of customer interactions using CRM, • Proactively follow up on customer needs and ensure satisfaction, • 1+ years of experience in a customer service, support, or client-facing role, • Strong communication and problem-solving skills, • Ability to stay organized and manage multiple priorities, • Comfortable using CRM or support tools, • A positive attitude and genuine desire to help others, • Competitive hourly pay based on experience, • Comprehensive benefits including health, dental, vision, 401k, and paid time off, • 100% remote work with a collaborative and supportive team, • Ongoing training and opportunities for career growth

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support. This is a remote role, based in Pacific Time. • Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience., • Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs., • Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders., • Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention., • Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products., • Track cases through to resolution. Escalate cases to other departments or technical leads as required., • Maintain accurate and detailed records of client interactions and support requests., • Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually., • Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI’s, which will include average handling time, contacts per day, and customer satisfaction scores., • Assist with any, and all task to ensure customer satisfaction., • Contribute to the success of the team and the company., • You’re passionate about technology and for helping others to understand and use it., • Excellent communication skills, • Strong interpersonal communication skills, • Computer savvy—we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using, • Microsoft Office products, like Word and PowerPoint, • 2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service & technical support for a software company is preferred), • Prior experience using a CRM, such as Salesforce or Zendesk, is preferred The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $20.00 - $27.00 per hour What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located ___, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

GitLab is an open-core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like ___ and ___, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. As the Senior Professional Services Technical Architect, you'll be a key technical leader within GitLab's Professional Services organization. You'll guide customers through complex, high-impact engagements so they can realize the full value of the GitLab platform. You'll own the end-to-end technical architecture across projects in the Americas. This starts with discovery and scoping and continues through detailed design, delivery, and validation of our engagements. You'll make sure every solution aligns with customer goals and GitLab best practices. You'll report to regional Professional Services leadership and translate business and technical requirements into quality deliverables that can be reused across projects. You'll lead projects with multiple consultants and provide expert DevSecOps and AI-driven development guidance that drives successful adoption and long-term outcomes. In your first year, you'll deliver high-impact customer engagements while refining our architectural standards and delivery approaches. You'll establish yourself as a trusted technical advisor to customers and a go-to resource for complex implementations within the team. You'll deepen collaboration with Sales, Product, Engineering, and Professional Services Engagement Managers. You'll also strengthen how we approach discovery, design, and delivery across on-premises and cloud environments. It's a unique opportunity to shape how GitLab designs and delivers technical solutions for some of the world's most innovative companies. You'll help define the future of DevSecOps and AI-assisted delivery through hands-on architecture, mentorship, and thought leadership. • Delivering high-level technical architectures for complex GitLab implementations, including infrastructure, security, and integration designs that align with each customer's goals and constraints, • Leading large-scale migrations from source systems to GitLab using tools like Congregate, and defining detailed cutover and validation plans to minimize risk and downtime, • Designing and deploying GitLab environments on customer on-premises and cloud providers using the GitLab Environment Toolkit, Terraform, and Ansible in line with GitLab reference architectures, • Providing DevOps and DevSecOps consulting, including CI/CD, cloud, and SCM modernization, and guiding customers on best practices using GitLab Flow, Pipeline Components, and AI-assisted development workflows with GitLab Duo, including code suggestions, chat, and agentic tools that accelerate software delivery and improve developer productivity, • Coordinating technical implementation activities across internal Professional Services consultants, partner consultants, and customer teams to ensure aligned, on-time, and high-quality delivery, • Creating and maintaining technical collateral such as delivery kits, runbooks, and training materials that enable consistent, repeatable services delivery across regions and partners, • Leading technical discovery and solution design sessions with customers and partners, translating business objectives and constraints into clear, actionable technical requirements and statements of work, • Supporting Professional Services leadership by vetting partner consultants and new hires for technical depth and delivery experience, and providing enablement sessions on new or strategic service offerings, • Deliver high-level designs and oversee GitLab deployments to customer environments (on-premises and cloud providers) using Terraform, Ansible, and the GitLab Environment Toolkit, ensuring solutions align with GitLab reference architectures and defined customer expectations., • Engage with customers under a Statement of Work, driving high-quality outcomes such as increased adoption and usage of the GitLab platform., • Plan and execute migrations from source systems to GitLab using tools such as Congregate, ensuring data integrity, minimal disruption, and clear communication with stakeholders., • Provide DevSecOps consulting, including guidance on frameworks like GitLab Flow and DORA best practices. Help customers adopt AI-assisted development practices with GitLab Duo, including code generation, chat, and agentic workflow features, to modernize their software delivery practices and drive GitLab adoption., • Lead and mentor Professional Services and partner consultants by coordinating implementation activities with developers and customer points of contact, and by sharing best practices, communication approaches, implementation strategies, and reusable documentation, delivery kits, and training materials on large-scale enterprise engagements., • Partner with Professional Services Engagement Managers, customers, partners, and GitLab Professional Services Engineers to scope and create Statements of Work, lead technical discovery sessions to understand business goals, technical constraints, and requirements, and provide level-of-effort estimates, risk identification, trade-off discussions, and architecture recommendations that translate into clear, actionable designs and task-level work to support successful delivery., • Stay current on GitLab product releases, features, and fixes, and proactively share relevant updates and insights with the Professional Services team through enablement sessions and asynchronous communication., • Support Regional Delivery Managers with technical vetting of partner consultants and new hire candidates, as well as staffing assessments for complex Statements of Work., • Demonstrated progressive experience delivering complex, customer-facing technical consulting engagements from discovery and design through implementation and handover, ideally within a technology or software professional services environment. Strong background in professional services delivery models and technical consulting, including the ability to define, estimate, and communicate task-level work and align technical solutions with customer business goals., • Proven ability to design and document scalable architectures for GitLab or similar DevOps platforms, including infrastructure, security, and integration patterns across on-premises and cloud environments, with the strategic thinking and technical acumen to translate customer requirements and constraints into robust reference architectures, migration approaches, and implementation roadmaps., • Experience leading cross-functional delivery teams (for example, Professional Services engineers, partner consultants, customer technical leads, and architects), with a focus on clear technical direction, collaboration, and shared accountability for outcomes., • Deep familiarity with modern DevOps and DevSecOps practices and tooling, including source code management, continuous integration and continuous delivery, and infrastructure as code, with hands-on experience implementing these in enterprise environments., • Hands-on experience with infrastructure-as-code and configuration management tools, particularly Terraform and Ansible; familiarity with migration tools like Congregate and the GitLab Environment Toolkit., • Excellent communication and interpersonal skills, with the ability to lead technical discovery sessions, explain complex concepts to both technical and non-technical stakeholders, and build trusted advisor relationships with customers and partners., • Ability to operate autonomously in a fully remote, distributed, and asynchronous work environment, while managing multiple concurrent engagements, maintaining consistent target billable utilization, and adapting to ambiguity and change., • Experience with DORA metrics and software delivery performance measurement, with the ability to help customers establish baselines, set improvement goals, and leverage GitLab's analytics capabilities to track deployment frequency, lead time, change failure rate, and recovery time, is a plus. The Professional Services team at GitLab helps customers get the full value of our platform through consulting, implementation, and enablement services. We design, deliver, and improve service offerings and delivery models that drive successful outcomes, accelerate adoption, and support long-term customer success. Our team includes managers, architects, engineers, project managers, and other specialists across multiple regions, and we work asynchronously to support customers globally and maintain continuous progress. We emphasize open communication with customers and internal teams and adapt how we work as their needs evolve. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $144,500 - $309,600 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Fully Remote (North America / South America) * There is 1 opening, posted to multiple locations. No agencies. Maximus (___) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. We also offer Maximus Labs, a standalone biomarker testing subscription that doubles as an acquisition channel into our telemedicine protocols. We're targeting 2x customer growth this year and need a Growth Lead who can build the acquisition engine that gets us there. We're capital-efficient and compete against Hims, Hone, Keeps, and Fella by being better at the product, not louder with ad spend. Our growth strategy is conversion-driven: make the signup-to-checkout funnel so good that paid channels become more efficient by default. We are looking for a strong Lead Engineer (Tech Lead) to lead our Growth engineering team. You will be splitting your time roughly 50/50 between management and coding. You own the lower acquisition funnel, from flow start through checkout, across all Maximus protocols. Your north star metric is Flow Start to Checkout CVR. You also carry an M1 Retention guardrail, which means you can't optimize for conversion at the expense of user quality. Every experiment you ship has a built-in quality check. You will manage a small team of engineers and work directly with a Sr. PM and Sr. Designer. You will report directly to the Head of Engineering. * Impact: Set the technical direction for how Maximus acquires customers, run experiments that directly move revenue, and build a team that compounds learning over time. The Growth team's output is visible in the company's top-line numbers every month. * First 90 days: Complete BNPL migration to Klarna across all protocols * First 2 Quarters: Launch a new activation satisfaction survey for our retention guardrail and build cohort-level experiment tracking * Maximus is at the stage where the acquisition engine needs a dedicated engineering leader who stays with the problem long enough to compound results. If you want to own that end to end, with real authority and real accountability, this is the role for you. * Deliver protocol-level A/B experiments on signup flows, checkout, plan pricing, and product recommendations using Amplitude * Ship full-stack features across the acquisition funnel in Rails and React * Coach and develop your engineering team through regular 1:1s, pair programming, code reviews, and career conversations * Own experiment design, including sample sizing, metric selection, and the CVR-vs-retention tension that comes with a dual mandate * Iterate and continuously optimize plan and pricing architecture, including payment platform integrations * Build and maintain the experimentation infrastructure your team runs on * Partner with data engineering to instrument cohort-level M1 retention tracking per experiment * Drive adoption of AI-assisted development across the team, using tools like Claude Code and Devin to increase shipping and development velocity * Ruby on Rails 7 / Ruby 3.3, React 18 / TypeScript 5.4 (strongly preferred) * Event-sourced architecture with command pattern * PostgreSQL, Redis, Delayed Job for background processing * Stripe and Klarna for payments and installment plans * Amplitude for experimentation and analytics, Segment for event collection * Redux with redux-loop and Immutable.js on the frontend * Docker, AWS/GCP, Aptible, GitHub Actions CI/CD * Cypress for E2E testing * AI-assisted development: Claude Code and Devin for agentic coding * You've led a team of 4-8 engineers before, with direct reports you grew and retained * You've shipped and measured growth experiments in a subscription product (signup funnels, checkout optimization, pricing and plan architecture) * You write production Ruby on Rails and React code and expect to keep doing so (strongly preferred). Javascript (Node), Python are also acceptable. * You can design an experiment, pick the right metric, set a sample size, and explain the trade-offs to a PM who wants to ship faster * You think in funnels and cohorts, not just features * You're comfortable with event-sourced systems or similar architectural patterns where state is derived from event streams * You use agentic AI coding tools (Claude Code, Devin, Cursor, or similar) in your daily workflow and have opinions about how to integrate them into a team's development process * Experience with healthcare, wellness, or regulated subscription commerce * Familiarity with Stripe billing, Klarna, or similar payment platform integrations * Experience building or managing Amplitude (or LaunchDarkly, Optimizely, etc.) experimentation infrastructure * Remote, Americas-based (team is distributed across US and Latin America time zones) * Two-week sprints with PM, Design, and Tech Lead driving prioritization together * Ship and deploy to production multiple times per day * Full suite: health, medical, dental coverage (USA & Canada) * Flexible vacation/time-off policies * Equity into the company in the form of high potential stock options * Liquidity of options whenever available * Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees) Do you believe you're a fit for this role and want to join the Maximus team? We'd love to hear about you! Here is what you can expect from the hiring process (if there are changes we will be sure to let you know). Please refrain from messaging or emailing people directly, if you are interested, apply directly, your application will be reviewed by a human. * Application & Criteria Questionnaire: When submitting your application and resume, tell us why you want to join Maximus and take your time with the questions. The Criteria Questionnaire will be sent to you automatically and is mandatory, we will use it as part of our data driven process. This is your chance to make a strong first impression. * First Interview (30min): Interview with Justin L, Recruiting Lead. This will be a exploratory conversation focused on how you work, your experience & fit for the role, and alignment on values and expectations. * Hiring Manager Interview (60min): You will then meet with Mark P - Head of Engineering to understand how you would approach real Growth team problems across system design and technical decisions as well as discussion around leading a team, growing engineers, hiring, AI adoption, and other aspects of people leadership. * Technical Interview (60min): Interview with one of our Senior or Lead engineers to evaluate hands-on coding ability in our stack (Rails + React/TypeScript). We want to see that you can build and ship, not just architect. Feel free use agentic AI tools (Claude Code, Cursor, Windsurf, etc.) during the exercise, as appropriate * Product Interview (45min): You will chat with Steve C - Senior Growth Product Manager who will dive into your collaboration with product, how you assess tradeoffs, and growth related product work. * Meet the CEO (30min): At the very end, you will have the opportunity to meet with Cam S, our CEO. This is a great chance for you to gain a deeper understanding of Maximus's strategy, values, and work processes. Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity. Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.

Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on ___, ___, ___, and ___, our ___, and the ___. Our ___ of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place! Working on the Backend Functional Team, you'll lead complex projects across key company-wide objectives. Using Perl (Version 5), Go, and Node.js, you’ll write pragmatic, performant, testable code that works consistently, and work on related projects. Recent projects include: * Implementing AI-assisted answers and integrating them into our Search product while maintaining our privacy-first approach * Delivering improvements to Duck.ai to help us make it a competitive AI chat alternative for both free and paying users * Implementing sophisticated data processing pipelines that maintain search relevancy As a Senior Backend Engineer, you'll collaborate remotely with your peers and take responsibility for solving product issues impacting our all-in-one privacy solution, whether large or small. In time, you'll formally mentor other engineers, supporting their career growth and the growth of the Backend Team at DuckDuckGo. * 7+ years of professional experience, primarily focused on backend systems that power consumer-facing products * Product acumen to reason about technical tradeoffs in terms of user impact * Familiarity with AI agent tooling: evaluation frameworks, RAG pipelines and prompt engineering * A fundamental understanding of complex data structures and algorithms — you can develop and apply new solutions and confidently navigate and improve existing code. * Data-driven analytical skills for decision-making, stakeholder alignment, and experiment-oriented delivery * Solid project management abilities * Excellent written and verbal communication to validate and articulate decisions * Previous experience leading and mentoring experienced engineers, supporting their career goals, and unlocking their potential. $178,500 USD annually and stock options. Compensation is ___, regardless of geographic location or team. Compensation for each professional level is transparent across the organization. Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK. Our___ explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances. Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about ___. DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to ___ to let us know the nature of your request. * You’ll be required to attend meetings on camera via video conferencing * Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. * While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. * A successful candidate must pass a background check as a condition of joining the team. * By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work. Disclosure Statement: Use of AI in Hiring Process As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process. Key Principles: * Data Privacy: All information provided in your application will be handled in accordance with our ___. We ensure that your personal information is protected and used solely for recruitment purposes. * Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. * Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us. By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at ___. Thank you for your interest in joining DuckDuckGo! #LI-DNI

Remote Position: Online Wellness Coach / Customer Support Specialist Company Overview: Evolution Sports Group is a leading provider of online wellness coaching services, dedicated to helping individuals achieve their health and fitness goals. We offer personalized coaching programs, fitness plans, and nutrition guidance to our clients, all delivered through our innovative online platform. Our team is passionate about promoting a healthy and active lifestyle, and we are committed to providing exceptional support and guidance to our clients. Position Overview: We are seeking an experienced and enthusiastic Online Wellness Coach / Customer Support Specialist to join our growing team. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home. As an Online Wellness Coach / Customer Support Specialist, you will play a key role in providing top-notch support to our clients and ensuring their success in our coaching programs. Key Responsibilities: • Provide personalized wellness coaching to clients through our online platform, including creating customized fitness plans and nutrition guidance, • Conduct regular check-ins with clients to monitor progress, provide support and motivation, and make necessary adjustments to their plans, • Respond to client inquiries and provide timely, helpful, and professional customer support via email, chat, and phone, • Maintain a deep understanding of our coaching programs and services to effectively answer client questions and provide guidance, • Collaborate with the coaching team to continuously improve our programs and services based on client feedback and industry trends, • Stay up-to-date on the latest health and wellness trends and research to provide the most relevant and effective coaching to clients, • Assist with administrative tasks such as scheduling appointments, managing client records, and processing payments, • Act as a brand ambassador for Evolution Sports Group and promote our services to potential clients Qualifications: • Associates or Bachelor's degree in a related field (e.g. exercise science, nutrition, health coaching) or equivalent experience, • Certified Health Coach or Personal Trainer preferred, • Minimum of 2 years experience in wellness coaching or a related field, • Excellent communication skills, both written and verbal, • Strong customer service skills and a passion for helping others, • Comfortable working in a remote, fast-paced, and dynamic environment, • Self-motivated and able to work independently, • Proficient in using online platforms and technology for coaching and customer support, • Knowledge of nutrition and fitness principles and ability to create customized plans for clients, • Ability to build rapport and establish trust with clients, • Flexible and adaptable to changing priorities and responsibilities We Offer: • Competitive salary and benefits package, • Flexible work schedule and the ability to work from home, • Opportunity for growth and development within the company, • A supportive and collaborative team environment, • The chance to make a positive impact on the lives of our clients and promote a healthier world If you are passionate about wellness, have a strong desire to help others, and thrive in a remote work environment, then we want to hear from you! Apply now to join our team at Evolution Sports Group and help us make a difference in people's lives. Compensation & Bonuses Competitive Pay Rate: $40–$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30–40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position — U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3–6 months Company-sponsored certifications & skills training Internal mobility program — move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

The Remote Bilingual (French/English) Customer Service Representative is a passionate customer care professional responsible for providing an exceptional customer experience for our clients' customers via phone, email, SMS, chat, and Social Media. The Bilingual Customer Service Representative handle

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. The Senior Director of Product Marketing – AI for Testing & Resilience and AI for Cost & Optimization is a senior leadership role responsible for one of Harness’s largest and fastest-growing businesses, driving tens of millions of dollars in pipeline and revenue. You will operate as both a people leader and a hands-on product marketing leader, managing a team of PMMs while also serving as the individual contributor owner for key flagship products. This role reports to the Chief Marketing Officer and partners closely with Product, Sales, Analyst Relations, and executive leadership across the company. This is a build-and-evolve role, not a maintenance role. You will help shape how product marketing operates as Harness continues to scale its AI-native platform. • Define and evolve the positioning and narrative for AI for Testing & Resilience and AI for Cost & Optimization, • Establish clear “why we win” messaging across products, personas, and buying motions, • Influence roadmap prioritization, launch sequencing, and go-to-market strategy, • Ensure alignment across product, sales, marketing, and executive leadership As an IC, you will directly own product marketing for: • Chaos Engineering, • AI SRE, • AI Test Automation This includes: • Positioning and messaging, • Go-to-market strategy and launches, • Competitive differentiation, • Sales enablement and field readiness, • Customer proof points, demos, and case studies You are expected to be a subject-matter expert and a trusted voice internally and externally. • Manage and develop a team of PMMs across:, • Feature Management & Experimentation (FME), • Software Engineering Insights (SEI), • Cloud Cost Management (CCM), • Set priorities, coach performance, and raise the bar on PMM craft and impact, • Ensure consistency and cohesion across narratives, launches, and GTM execution, • Scale the team and operating model as the business grows, • Drive pipeline creation, expansion, and competitive displacement across owned value drivers, • Partner closely with Sales, Solutions Engineering, and Field Marketing, • Ensure launches translate into adoption, usage, and revenue, • Treat content, demos, and events as revenue-driving assets, • Serve as a public-facing leader through customer conversations, events, and thought leadership, • Partner closely with Analyst Relations on narrative development and briefings, • 12+ years of experience in product marketing, with senior leadership experience in B2B SaaS, • Proven ability to own large product portfolios or company-level value drivers, • Comfortable operating as both a people manager and an individual contributor, • Strong executive-ready communication and storytelling skills, • Deep empathy for technical buyers (SREs, DevOps, Platform, FinOps, and Engineering leaders), • Experience driving GTM strategy tied directly to pipeline and revenue outcomes, • Highly organized, opinionated, and execution-focused Nice to have • Experience with DevOps platforms, cloud infrastructure, reliability engineering, or FinOps, • Background in AI-native or data-driven products, • Experience partnering with Analyst Relations and executive stakeholders, • Remote within the U.S or Hybrid from one of our U.S offices (San Francisco, Dallas, Chicago, Boston, NYC), • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $230,000 and $255,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: ___. Pay transparency$230,000—$255,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance—not replace—independent professionals, HoneyBook’s AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Overview We are engaging an experienced Webflow Developer to support the build, optimization, and integration of our marketing website over a defined contract period. The consultant will deliver project-based Webflow enhancements, implement performance improvements, and integrate third-party tools and analytics solutions. This engagement will focus on producing high-quality landing pages, scalable site systems, and accurate event tracking, in collaboration with our internal teams. All work will be performed as part of a fixed-term, independent contractor agreement, with the consultant retaining autonomy over how deliverables are achieved. Services & Deliverables • Deliver Webflow Design & Implementation - Build and deploy new landing pages, campaign modules, and CRO test variants within Webflow., • Deliverables include fully functional page designs, Webflow project files, and staging review links., • Provide Custom Technical Enhancements - Provide code modules (JavaScript) for interactivity, personalization, event logging, and handling edge cases., • Deliverables: Code snippets or assets, integrated into Webflow and documentation for ongoing use., • Implement and Validate Analytics Instrumentation -Integrate event tracking for Mixpanel, Google Analytics, etc., • Provide verification reports or dashboards (via tools like Datadog or similar) to confirm instrumentation integrity., • Optimize Technical Performance - Conduct performance audits (e.g., Lighthouse), refactor existing code, improve page speed, and resolve tracking and performance issues., • Deliverables: Summary of issues identified, applied fixes, before/after performance metrics., • Establish Webflow Workflow & Best Practices - Define and document a Webflow development workflow for use by in-house teams and external agencies., • Deliverables: Workflow documentation (e.g., process diagrams, version control guidelines, review checkpoints)., • Integrate Third-Party Tools - Configure tools such as Google One Tap, cookie consent modules, analytics scripts, and chat integrations within Webflow., • Deliverables: Integration configurations and documented setup instructions., • Advise on New Features - Provide feasibility assessments, estimated timelines, and performance recommendations for new web feature requests., • Support Experimentation & Iteration, • Aid marketing team by implementing A/B test variants., • Provide guidance on experimentation infrastructure, performance review, and iterative design recommendations informed by user behavior and campaign outcomes. Relevant Capabilities & Experience To successfully deliver the services outlined in this agreement, the consultant should have: • Proven expertise in front-end development for marketing websites, including advanced proficiency in Webflow and the use of custom code., • Demonstrated ability to create scalable, high-performance landing pages with attention to maintainability and conversion optimization., • Experience integrating and configuring third-party tools and implementing client-side scripting for marketing or growth initiatives., • Knowledge of performance optimization, SEO best practices, and structured QA processes., • Experience collaborating with marketing, brand/design, and other stakeholders to translate objectives into effective Webflow builds., • Familiarity with tools such as Segment, Mixpanel/GA4, and Datadog (preferred but not required). Project duration • This is a 6-month contract offering up to 40 hours of work per week. This posting makes no assurances of an employee-employer relationship now or in the future., • We strongly prefer individuals located in the Pacific time zone (preferably in the San Francisco Bay Area) to enable occasional onsite collaboration in our San Francisco office. However, remote deliverables are acceptable. Proposal submission If you're interested in contracting with us, please submit a proposal including: • A resume, as well as a list of landing pages that you’ve built within Webflow accompanied by project dates (exact dates not required; we just want to get a sense of when you worked on them)., • A pricing structure (hourly rate or project-based fee) Follow us on ___, ___ and ___ to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our ___.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across APAC timezones. This role will follow a five-day schedule that includes one weekend day. For this position, we are looking to recruit someone in an Asia-Pacific time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$78,300 - $106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer options into the company equity through ___ (RSU's), with a grant value of up to $21,382.40, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $319,480.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by ___., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Next Job Abroad is thrilled to present a fantastic opportunity for a German Speaking Customer Support Agent to join our enthusiastic team in beautiful Greece. This role is perfect for individuals eager to leverage their language skills while enjoying the perks of living in a stunning Mediterranean locale, with fully paid relocation assistance to support your move. In this position, you will play a key role in providing exceptional customer service to our German-speaking clients. Your abilities will directly impact customer satisfaction, ensuring that all inquiries and issues are managed efficiently and professionally. • Provide top-tier customer support through live chat, email, and phone for our German-speaking customers., • Respond to customer inquiries, troubleshoot issues, and manage complaints with a focus on delivering a positive experience., • Assist users in navigating our gaming platform, ensuring they make the most of our services., • Collaborate effectively with colleagues to meet service goals and uphold quality standards., • Accurately document customer interactions in our support systems for effective follow-up., • Engage in ongoing training to deepen your understanding of our products and improve service delivery., • Fluent in German and proficient in English; additional languages are a plus., • Previous experience in customer support or a similar role is preferred., • Outstanding communication skills with a strong emphasis on providing excellent customer service., • Ability to thrive in a fast-paced environment while managing multiple customer inquiries., • Familiarity with customer support software and CRM systems is advantageous., • Willingness to relocate to Greece and embrace a new lifestyle., • A genuine interest in gaming and knowledge of the iGaming industry will be considered beneficial., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

At Feather, we are making insurance honest, transparent, and simple. We do this by building products that are easy to use and understand, and they are being used by thousands of happy customers every day. We are looking for a full-stack engineer to join our product team. In this role, you’ll be working alongside talented developers, product managers, and designers from around the world. You will contribute across all of our technical stack — from frontend, to backend, to data and infrastructure — and help us launch new products throughout Europe. • We’re small, lean, and we love what we do. The usual buzzwords here, except we actually mean them. Staying small helps us focus on what matters, and we want to keep it that way., • A modern tech stack to work with. We use TypeScript with ___, ___ and React. Our CI/CD runs on GitHub actions, and the code is deployed to GCP with Docker and ___., • You’ll work on a product that is loved by customers. Our excellent ___ and ___ reviews speak for themselves., • There's plenty of space to grow. We trust you to take ownership and make decisions from day one, and we will give you all the support and mentorship you need to succeed., • You’ll have the freedom to explore and innovate. Our regular ___ let you experiment with new technologies and ideas. In fact, our design system ___ and several other internal tools were once a hack day project., • Unique company perks. We offer a remote-first work environment (EU-only), yearly education and home-office budgets, regular company retreats and dinners, and an option to take a sabbatical to recharge or pursue personal goals.Above all, we value excellent communication and self-management. At Feather, you’ll be trusted with significant responsibility early on and will wear many hats. We’re looking for engineers with a strong product mindset who are comfortable diving into product work beyond just coding. If you thrive in environments with a fair degree of uncertainty and enjoy shaping both the “what” and the “how” of building products, you’ll fit right in. But if you prefer a traditional setup where engineers focus solely on writing code while PMs handle the rest, Feather might not be the right place for you. Of course, your tech skills are still most important, and here is the baseline: • You’ve built full-stack applications with React and node.js, backed by a SQL database., • You have an eye for design, care about accessibility and are comfortable contributing to our design system ___., • You can write clean, maintainable, and reusable code and make design decisions regarding the architecture., • You have a good understanding of how modern codebases are maintained and deployed – containers, VMs, CI/CD, testing.But that’s it. We don’t expect you to know everything about the latest hype architecture or framework that the internet is raving about. Quite the opposite—we would prefer someone curious but practical, who can pick the right, often boring, tool for the job. We don’t care about degrees or formal years of experience as a software developer. We encourage people who switched to engineering late in their careers to join. If you enjoy the challenge and can learn fast, the team will provide you with every bit of support you need.In 2025, we aim to expand our insurance products and customer base across the EU while keeping our team intentionally lean, focused and pragmatic. In a nutshell, you will work on product features in a highly collaborative, small team. There will be lots of hands-on coding, but that’s only a part of the job. We expect you to contribute beyond the codebase, to get involved in shaping the projects on our roadmap, and to lead projects early on. This role is full-stack, and you’ll face a wide variety of challenging problems that will push you to grow and excel. From day one, you’ll ship code to production, and over time, you’ll explore every corner of our product. Here’s a glimpse of what you’ll work on: • Scale and optimize our React SPA, improving performance for daily users., • Work on a signup flow builder to support rapid launches in new countries., • Enhance UI/UX, accessibility, and our design system, ___., • Automate policy management backend jobs with ___., • Collaborate across teams: data, marketing, customer support, and insurance., • Introduce new payment methods to our ___-backed checkout screen., • Manage our serverless GCP infra with ___ and Docker., • Experiment with low-code tools like ___, ___ and ___., • Develop robust REST APIs with NestJS, Prisma and PostgreSQL., • Streamline the customer support work in a GraphQL/React admin panel., • Propose architectural changes using our ___., • Improve claims, notifications and auth in our iOS/Android ___ apps., • Integrate out ___ marketing website with a self-hosted ___., • Bring your own ideas to life during our regular ___., • Introduction call. We'll have a chat over Google Meet, ask you a few questions about your past experience, and talk shortly about projects you've worked on (30 min)., • Technical interview. In another video call, we'll ask you questions relevant to the job description. This would be a mix of theoretical and practical questions. We promise, there won't be any puzzles! (30-45 min)., • Live coding session. At this stage, you'll have a pair programming session with one or two engineers from our team. This will help us understand how you think and collaborate (2h)., • Chat with the founders. We’d like to know more about you! This will also be a great time for you to ask any questions about the company (30min)., • Offer., • We’re huge advocates for diversity and inclusion. From LGBTQ+ events to open discussions about eliminating bias, we highly encourage people from underrepresented groups to apply., • We also encourage people without degrees to apply: we believe that what you've worked on and achieved is way more important than on-paper qualifications.

📍 Locations: San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We’re hiring an AI Engineer to shape how AI shows up across ReadMe’s product: from how developers explore and understand APIs to how companies author and maintain their documentation. We’re at the forefront of a major shift in developer experience: * AI agents need APIs to talk to each other, and those APIs need to be understandable, structured, and explorable * At the same time, writers and developers are looking for better ways to generate and maintain documentation with AI We're a small team of humans (and___) working together to do big things — and that’s where you come in. In this role you’ll have a transformational impact on ReadMe across both the trajectory of the business and our thriving culture. ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you’ve used ReadMe! We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. We’ve got great support from our investors at Accel who led our___, and___ reflects the open, caring, and whimsical culture we want to maintain as we scale. This isn’t a feature team where a PM hands you tickets. You’ll help decide what gets built, why it matters, and how it works end-to-end. You’ll work on systems that are already live across thousands of developer hubs and define what they become next. ReadMe's AI surface spans three bets we're doubling down on: * Documentation that writes itself. AI that watches code change and keeps docs current — from PR-level suggestions to org-wide audits that surface and fix quality issues at scale. * Answers, not search results. A conversational layer embedded directly in developer hubs, grounded in real docs, that gives developers the right answer instead of a list of links to dig through. * APIs that are agent-ready. As AI agents increasingly talk to APIs, the structure and clarity of those specs matters more than ever. We're building the systems that make APIs understandable by both humans and machines. Day to day, you’ll: * Design end-to-end AI systems: combining LLMs, embeddings, retrieval pipelines, and structured outputs into reliable product features. * Build grounding and retrieval layers: indexing docs, OpenAPI specs, and customer data to support accurate, context-aware generation. * Define evaluation systems: measuring accuracy, latency, cost, and user impact; building feedback loops to continuously improve quality. * Handle real-world complexity: malformed specs, inconsistent docs, edge-case APIs, and ambiguous user queries. * Make architectural tradeoffs: latency vs. quality, cost vs. coverage, deterministic vs. generative approaches. * Own production reliability: observability, fallbacks, rate limiting, and safe degradation when systems fail. * Work across the stack: from model orchestration and backend systems to the UI surfaces that expose them. * Want to own meaningful systems end-to-end, not just features. * Care deeply about developer experience and documentation quality. * Enjoy working on problems where AI, APIs, and product design intersect. * Have strong instincts about what makes AI actually useful and where the industry is headed. * Experience building with LLMs in production, not just prototypes. * Strong JavaScript/TypeScript or Python experience. * Experience working with: * Embeddings and retrieval systems (RAG). * Prompting and structured outputs. * Evaluation and iteration of AI systems (quality, latency, cost). * Comfort working with APIs and structured data (JSON, OpenAPI, schemas). * Experience designing and shipping end-to-end systems, from backend pipelines to user-facing product surfaces. * Strong instincts around when to use AI vs. deterministic approaches. * Experience improving AI reliability, observability, and production readiness. * Familiarity with real-world edge cases (messy data, inconsistent inputs, ambiguous queries) and how to handle them. * Build a deep understanding of ReadMe’s AI systems and product surfaces. * Ship meaningful improvements to existing AI features. * Get close to real customer workflows and pain points. * Own a core part of one of our AI systems. * Drive improvements in quality, reliability, and user experience. * Contribute to product and technical direction. * Be a key driver of AI across the product. * Ship systems used daily by thousands of developers and teams. * Help define how AI reshapes developer hubs and API workflows. * We can’t wait to read your resume and (hopefully personality-filled) cover letter! Let us know what excites you about full stack engineering, and help us get to know you better! * If we think we might be a good fit for you, we’ll set up a 30 minute phone chat with our VP Engineering Moses! He’ll tell you more about the role, and get a chance to hear about your experiences. * Next will be a second 30 minute phone interview with Davin, one of our Engineering Managers, where we’ll dive a bit more into your background. * We’ll then do a technical assessment with a couple of ReadMe engineers. * Finally we’ll invite you to an "onsite" interview conducted over Zoom! These usually take 3.5 to 5 hours including an hour break in between. We are able to be flexible with the schedule and split it up over two days if that works best for you! We start with a 15-minute get-to-know-you with the people you’ll be interviewing with, and then have you talk with people one-on-one later on. * We’ll let you know how things went within a week! If it still seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging. * Unlimited PTO with a three-week minimum. 🏝️ * Fully covered medical, dental, and vision insurance for you, and 100% for your dependents. * A One Medical membership. 👨‍⚕️ * A gym or fitness stipend of up to $150 per month. 🏋️‍♀️ * One-to-one donation matching of up to $1,000 per year. 💸 * Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣 * Work from home. 🏠 * Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️ * Take a look at our___ for more information on our benefits! 📘 Not sure if you’d be the right fit? Apply anyway! We’d love to see your application. At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our New York or San Francisco HQ.

The Role The Growth Customer Success Manager owns the post-sale experience for Clearstory's growing specialty contractor customers. You will manage a large portfolio of accounts through a lightweight, scalable engagement model — combining a CSM-led onboarding experience with automated touchpoints, in-app guidance, health monitoring, and AI-enhanced outreach. A requirement for this role is experience as a PM or PE at a commercial contractor!! This is not a traditional high-touch CSM role. Success here requires comfort operating at scale, a strong bias for AI & automation, and the ability to identify when a human touchpoint is truly needed versus when a well-crafted automated sequence or AI-generated insight can do the job better. Core Responsibilities • Own a high-volume portfolio of SMB accounts and drive strong renewal rates through scalable engagement, • Lead lightweight onboarding experiences, handing off to in-app guides and automated sequences for ongoing adoption, • Monitor health scores and product usage signals to proactively flag at-risk accounts and add the personal touch when needed, • Design, deploy, and iterate on automated email sequences and AI-generated outreach that replace manual touchpoints across the customer lifecycle, • Manage renewal outreach for the SMB segment, using data signals to prioritize efforts and personalize messaging at scale, • Collaborate with the Support team to ensure customers receive timely responses through live chat and the knowledge base, • Identify expansion signals and route qualified upsell opportunities to the appropriate AE or MM CSM, • Contribute to the design and documentation of the Growth CS playbook, including onboarding flows, automated sequences, and intervention triggers, • Partner with Product to provide feedback on in-app guides, weekly webinar content, and features that drive SMB adoption Clearstory is digitizing and automating the change order process inside the commercial construction industry. Just as TurboTax did for tax documents and Expensify did for receipts and expense reports, Clearstory is doing the same for change order communication and log management by building first-of-its-kind, category defining software that is revolutionizing the commercial construction industry. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data-entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor to customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a venture backed 100% SaaS company with impressive credentials for a company at our stage. • Blue Chip Clients. We have already landed some of the largest General and Subcontractors in the US and have helped our clients build landmark projects., • Significant Growth. We continue to double and triple our revenue and platform usage year over year., • Large Volumes Processed. Companies share over $100 million in Change Order Requests on our platform each and every month. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. • Experience as a PM or PE at a commercial contractor, • Experience with change order request processes, • Demonstrated proficiency using AI tools in a professional context — you use AI regularly and can show examples of your work, • Strong analytical instincts — comfortable reading dashboards, analyzing data, and usage metrics to prioritize your time, • Excellent written communication skills with the ability to craft clear, compelling outreach at scale AI proficiency — What We Mean • We take AI literacy seriously for this role. During the interview process we will ask you to demonstrate how you use AI in your current workflow. Strong candidates will be able to speak concretely to:, • How they use AI tools (e.g., ChatGPT, Claude, Gemini, or similar) to draft and personalize outreach at scale, • How they prompt AI tools effectively to produce high-quality customer communications or internal documentation, • How they think about AI as a lever for expanding what a single CSM can accomplish across a large portfolio, • Be the architect of Clearstory's Growth CS motion — a brand-new function you will help design from the ground up, • Work at the intersection of Customer Success and AI, helping define what tech-enabled, scalable CS looks like for a growing SaaS company, • Continuous training in Customer Success methodology, automation best practices, and AI tooling, • A clear career path — Growth CSM is the entry point into a structured CS organization with MM and ENT segments you can grow into, • Competitive market-rate salary for a Series B company, • Flexible remote work, • Subsidized healthcare, vision, and dental, • 401k, • Early equity!

Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families Who Thrives in This Role? You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. What You’ll Do: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Huntington WV 25701.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is looking for a highly strategic Web Strategy & SEO Lead to own the global website experience and organic discoverability strategy for Harness.com. This role sits at the intersection of web strategy, SEO/AEO, content architecture, and growth — and is responsible for ensuring Harness is discoverable across traditional search engines and emerging AI-driven discovery surfaces (LLMs, answer engines, zero-click experiences). You will act as the single-threaded owner of website strategy and organic growth: setting direction, defining standards, prioritizing initiatives, and orchestrating execution across internal partners and external vendors. While you will be fluent in Webflow and modern web tooling, this role is not focused on day-to-day publishing or ticket execution. Instead, it is accountable for outcomes: traffic quality, discoverability, conversion, and pipeline impact This is not a “ticket taker” role. This is a strategic owner role for someone who thrives on clarity, leverage, and measurable impact • Own the end-to-end web strategy for Harness.com, aligning site architecture, content, and UX with business goals (pipeline, product adoption, brand)., • Act as the primary owner of the website roadmap, balancing strategic initiatives with ongoing production needs., • Continuously evolve the website to reflect product launches, positioning updates, and market trends., • Own Harness’s organic discoverability strategy across traditional search engines and AI-driven answer engines (e.g. Google SGE, ChatGPT, Perplexity, Claude)., • Define and evolve an AEO / GEO strategy focused on entity authority, structured content, use-case clarity, and high-signal pages optimized for LLM citation and summarization., • Partner with Product Marketing and Content to ensure product positioning, narratives, and use cases are reflected in search- and AI-readable site architecture., • Lead keyword strategy, content gap analysis, and competitive audits — with increasing emphasis on intent, topics, and entities over pure keyword volume., • Establish standards for technical SEO, structured data, internal linking, and content templates that scale across modules and solutions., • Own performance measurement across classic SEO metrics and emerging indicators of AI discoverability (citations, visibility, zero-click exposure)., • Manage and direct external SEO / GEO agencies or vendors, setting strategy, reviewing output, and holding them accountable to performance outcomes., • Own the Webflow platform strategy, including site architecture, CMS structure, templates, governance, and quality standards., • Ensure Webflow is used as a scalable, performant growth platform, • Partner with design, engineering, and external vendors to ship new site experiences, templates, and technical improvements., • Oversee execution of site updates and launches, ensuring speed, accessibility, SEO hygiene, and brand consistency., • Set clear processes and prioritization for web work, • Optimize key conversion paths across the site (product pages, solutions, resources, demos)., • Run experiments (A/B tests, messaging iterations, layout changes) to improve engagement and conversion rates., • Partner with demand gen on landing pages and campaign experiences., • 6+ years of experience in web production, SEO, or digital marketing in a B2B SaaS or tech environment., • 1+ years of experience in WebFlow CMS specifically. Deep familiarity with modern CMS platforms and web tooling., • Experience owning web and organic growth strategy through influence, prioritization, and vendor management, not just hands-on execution., • Proven experience owning and operating a high-traffic, high-impact website., • Strong hands-on SEO expertise (technical, on-page, and content), • Strong understanding of B2B buyer journeys and how websites support demand generation., • Comfortable working with data and analytics to guide decisions., • Highly organized, detail-oriented, and able to balance strategy with execution., • A proactive operator who sees problems, proposes solutions, and drives them to completion., • Experience in DevOps, cloud, or developer-focused products, • Familiarity with marketing automation, personalization, or experimentation tools, • Experience partnering with global teams and supporting international sites, • Basic HTML/CSS knowledge or comfort working closely with developer, • Remote within the U.S or Hybrid from one of our U.S offices., • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $130,000 and $150,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$130,000—$150,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Customer Support Representative - Tier 2 (Remote) Shift: Thurs, Fri, Sat, Sun & Mon 2PM - 10PM PST Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible. This is a fully remote position for applicants ONLY in AZ, CA, CO, IN, NY, OK, TN, AND TX. About the Job Tier-2 Customer Support Representatives play a critical role in ensuring the success of customers using our platform. They serve as primary points of contact for inquiries across phone, live chat and email, while also providing essential regulatory and compliance support. Successful Tier-2 Representatives deliver exceptional service with care, attention and professionalism. They possess outstanding communication and interpersonal skills, excel at multitasking and demonstrate strong attention to detail, critical thinking and empathy in every customer interaction. In addition to managing general inquiries, Tier 2 Representatives handle complex issues escalated beyond Tier 1, ensuring timely, accurate resolutions that align with company policies and standard. General Responsibilities • Tier-1 Support Services Assist in the optimal delivery of Tier-1 support services. This includes providing general account support, basic product functionality and feature support, basic account sign-up assistance, updating customer interactions, basic codes of conduct compliance, and other support items as needed based on the expected Tier-1 knowledge base and skill level. • Tier-2 Support Services Tier-2 Support Representatives play a critical role in providing privacy and regulatory guidelines while ensuring customers adhere to relevant policies and established codes of conduct. They also support the efficient delivery of Tier-2 services by providing troubleshooting support, responding to inquiries related to payments, product functionality and features, as well as subscription and membership services. Additionally, this role involves conducting first-line reviews of fraud and risk concerns and coordinating timely escalation to the appropriate teams when necessary. • White Glove Support Assist in the optimal delivery of Tier-2 support services. This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives play a crucial role by providing privacy and regulatory support and ensuring customers adhere to relevant policies and establish codes of conduct. • Support Escalation Support Representatives are responsible for ensuring that all communications beyond their expertise are escalated in a way that ensures a positive and valuable experience for our customers. Handovers should be carefully executed in a reassuring manner that inspires confidence in our support processes. Qualities of a Successful Candidate • Detail Oriented: Strong attention to detail is a skill that our Customer Support Representatives must demonstrate on a day-to-day basis., • Effective Communication This role requires an individual with excellent written and verbal communication skills, with a strong ability to convey information both clearly and professionally. Empathy Customer support representatives must build a foundation of trust, create positive customer experiences, and build lasting connections with customers by employing an empathetic tone within their customer service interactions. Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401K plan. We will consider qualified applicants with a criminal background. Principals ONLY! CCPA Notice at Collection for California Employees and Applicants Effective Date: January 1, 2023 Drafted and Updated: October 27, 2022 VS MEDIA, INC. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: • Identifying information, such as your full name, gender, date of birth, and signature., • Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status., • Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information., • Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN)., • National identifiers, such as SSN, passport and visa information, and immigration status and documentation., • Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes., • Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records., • Financial information, such as banking details, tax information, payroll information, and withholdings., • Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information., • Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks., • Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location., • Sensory or surveillance information, such as COVID-19 related temperature checks and call monitoring and video surveillance. The Company collects Personal Information to use or disclose as appropriate to: • Comply with all applicable laws and regulations., • Recruit and evaluate job applicants and candidates for employment., • Conduct background checks., • Manage your employment relationship with us, including for:, • onboarding processes;, • timekeeping, payroll, and expense report administration;, • employee benefits administration;, • employee training and development requirements;, • the creation, maintenance, and security of your online employee accounts;, • reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;, • workers' compensation claims management;, • employee job performance, including goals and performance reviews, promotions, discipline, and termination; and other human resources purposes. • Manage and monitor employee access to company facilities, equipment, and systems., • Conduct internal audits and workplace investigations., • Investigate and enforce compliance with and potential breaches of Company policies and procedures., • Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company., • Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance., • Perform workforce analytics, data analytics, and benchmarking., • Administer and maintain the Company's operations, including for safety purposes., • For client marketing purposes., • Exercise or defend the legal rights of the Company and its employees, affiliates and agents. To view our applicant/employee privacy notice visit ___ If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact ___ or at 1-800-685-9236.

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions. We're looking for a product leader who excels in a fast-paced, high-growth environment and highly collaborative environment between customers and partners. If you are passionate about creating customer-centric, next-gen financial products, and are eager to build from the ground up and beyond, we’d love to chat! The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs, • Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams, • Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products, • Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions, • Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments, • Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities Who You Are • 5+ years of product management experience in Cards Issuance, and stablecoin payments, • Proven experience building and scaling financial products from 0 to 1 in a high-growth environment, • Strong technical acumen – ability to work closely with engineering teams and understand API-driven products, • Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models, • Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution, • Strong analytical and problem-solving skills, with a data-driven mindset, • Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners Nice-To-Haves • Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus, • Hands-on experience in creating Stablecoin based solutions with technology partners. Your Manager Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager - Developer Platform to join our diverse, customer-focused team in leading the industry’s transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues—so human teams can focus on innovation, not firefighting. In this role, you’ll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty. The ideal candidate will bridge the gap between understanding the burning problems of product development teams and API-first platform principles. You’ll also work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy. You’ll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience. You’ll engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs (e.g. Backstage), IDEs, chat tools, project management systems, and more. You’ll play a key technical product leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce, etc.) and define integrations that are valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities • Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys, • Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams, • Partner closely with engineering and design on API design and developer experience, • Partner on platform strategy with our AI team to align REST API and MCP capabilities, • Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them, • Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work, • Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input, • 5+ years of product management experience in SaaS, enterprise software, or developer tools, • Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices, • Technical depth and communication skills to collaborate effectively with senior engineers, • Hands-on experience working with third‑party APIs, designing RESTful APIs, and partnering on integration solution design, • Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops, • Proficiency with analytics tools and a track record of data-driven decision-making, • Ability to communicate clearly with customers and internal stakeholders across product and go-to-market, • Strong customer empathy and a curiosity-driven approach to learning their needs, • Ability to lead through influence and drive outcomes across teams, • Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand, • Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering), • Strong understanding of incident response and DevOps workflows, • Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA) The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

DF Booking Recruitment Services Job Type: Remote (Work-from-Home) Location: Global (With a strong preference for candidates from the Philippines and other outsourcing-friendly regions) About DF Booking Recruitment Services DF Booking Recruitment Services is a global staffing and outsourcing agency committed to connecting world-class virtual assistants with businesses and entrepreneurs across various industries. Our goal is to build a trusted talent pool of highly skilled professionals who are ready to support our international recruitment partners as opportunities arise. We are currently recruiting Virtual Assistants of all specialties to join our talent pool for ongoing placements. This job post is a generalized description meant to pre-qualify candidates for different roles. Each opportunity will have unique requirements, and qualified candidates will be contacted accordingly when a matching role becomes available. Depending on the role, your responsibilities may include but are not limited to: ️ Administrative Virtual Assistant * Calendar & email management * Data entry & CRM maintenance * Travel arrangements & meeting scheduling * Document preparation & transcription Customer Support Assistant * Handling inbound and outbound customer queries * Live chat or email support * Ticket management systems (e.g., Zendesk, Freshdesk) Social Media Virtual Assistant * Content creation & scheduling * Community management * Social media analytics & reporting * Engagement & comment moderation E-commerce Virtual Assistant * Order processing & fulfillment * Product listings on platforms like Shopify, Amazon, Etsy * Inventory tracking * Customer order inquiries Sales and Lead Generation Assistant * Cold outreach via email or LinkedIn * Lead qualification & database management * CRM updates * Appointment setting Marketing Virtual Assistant * Email marketing campaigns (Mailchimp, Klaviyo) * SEO optimization * Blog writing & content marketing * Google Ads & Facebook Ads support Bookkeeping Virtual Assistant * Accounts payable/receivable tracking * Invoicing & payment follow-ups * Bank reconciliation * Use of tools like QuickBooks, Xero Medical/Healthcare Virtual Assistant * Scheduling patient appointments * Insurance claims follow-up * Medical billing support * EMR data entry * High-speed, reliable internet connection * Quiet home-based work environment * Laptop or desktop with updated software * Strong verbal and written English communication skills * Ability to work independently and meet deadlines * Previous experience in a remote or office-based professional role is an advantage * Willingness to learn and adapt to various client tools or platforms * High attention to detail * Problem-solving mindset * Tech-savvy and willing to learn new tools * Organized and deadline-driven * Empathetic and customer-focused * Professional and proactive communicator * This job post is intended for continuous recruitment and building a ready-to-go virtual assistant talent pool. * All roles are remote and project-based or full-time, depending on client needs. * DF Booking Recruitment Services places virtual assistants exclusively through our global partner companies and clients. * Every job opportunity will come with specific instructions, expectations, and job details. You will be contacted when your profile matches an open role. If you're passionate about working remotely, eager to provide outstanding service, and want to be part of an elite group of virtual professionals, we want to hear from you! Click Apply to submit your resume and indicate your areas of specialization. Join our global virtual assistant community and be ready for your next remote career breakthrough with DF Booking Recruitment Services!

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions. The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃 In the Thrive Customer Care Team, you'll be helping our customers (and prospective customers) navigate our system via live chat, email, phone and video calls. As you gain a better understanding of Thrive, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product. Before you proceed: This position is part time. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday during which time your focus will be assisting customers. A major plus is being able to work until 8 pm ET Monday through Friday. This position is fully remote. Chat into our website or find us on LinkedIn if you have questions about the position. The Ideal Candidate: Perfect isn't possible, we know that. You'll struggle at first and make mistakes, but that's why we're looking to train passionate people. Here are the traits we're looking for: • You like people and are passionate about your customers having a great experience - Prior experience in customer service helpful., • You have superior communication skills - writing will be most of your job. The ability to express complex subjects in a simple way will be a key to your success., • You know how retail and running a business works - Whether a store or a restaurant or a fashion boutique, you've got a better-than-average grasp of the challenges facing the average business., • You are a problem-solver - You can find creative solutions to complex problems, and do so with a smile!, • You manage your time wisely - You love finding opportunities to streamline and identifying better, faster ways to get the job done., • You can wear a lot of hats. You’ll be responsible for billing questions, semi-technical questions, setup questions and more. Our reps do it all., • You play well with others - Even when questioning the status quo, you still work within the team. We're friendly and respectful with each other here at Thrive. We work hard to foster just the right balance., • You can embrace the occasional "grind" - We have fun doing what we do and helping business owners realize their dreams is exciting. But even doing something exciting can get repetitive at times., • You get to the root of the issue - You go after the full picture. If a customer requests a feature, you ask why and what they're trying to accomplish. There may be an existing feature or workaround that will meet their needs in a different way. Data is helpful, but useless without context. You ask the questions that will put you in a position to have all the facts before you proceed. Bonus points for (let us know in your cover letter if any of these are you!): • Spanish speaking, • Experience in tech startups, • Chat or phone based customer service experience, • Retail or restaurant experience, • Work from Home Compensation • $23-$25/hour based on experience

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services. • Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services., • Provide clear and accurate information about account management, transactions, and financial services., • Assist customers with troubleshooting issues and resolving complaints promptly and professionally., • Document all customer interactions in the CRM system for quality assurance and follow-up purposes., • Collaborate with various teams to enhance the customer experience and ensure continuous improvement., • Stay updated on evolving products, industry trends, and company policies to offer informed support., • Fluency in Danish (both written and spoken); proficiency in English is also required., • Experience in customer service, preferably in the financial technology or finance sector., • Strong problem-solving skills and a customer-oriented mindset., • Excellent communication skills with an emphasis on clarity and empathy., • Proficient in CRM systems and comfortable with standard office applications., • Self-starter with the ability to work independently in a remote or hybrid environment., • Willingness to relocate to Greece and immerse yourself in a new culture., • Competitive Monthly, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Position: Software Developer, Front End Team: Innovation & Enablement Location: Remote, in the United States About the position: BlueVoyant Innovation and Enablement are seeking a talented and motivated Front-End Developer with strong experience in TypeScript, CSS, and proficiency in a popular reactivity framework (Vue, React, Svelte, Angular, Astro) to join our MDR service team. The ideal candidate will have a passion for creating intuitive and dynamic user interfaces. This role requires the ability to work independently, conduct research into emerging technologies, and adapt to changing requirements. The successful candidate will also be skilled in rapidly prototyping solutions. About the team: We are a forward-thinking innovation R&D team dedicated to exploring and developing cutting-edge technologies. Our mission is to drive innovation and create impactful solutions that address real-world challenges for BlueVoyant’s MDR services including integration with wider reach within BlueVoyant. We are currently undergoing a large restructure of existing capabilities to build a platform that allows for rapid innovation, development and global capabilities deployed to local regions. About You: You are a self-starter who is passionate about crafting intuitive, useful and performant user experiences. You often wonder what the next emerging UI patterns will look like; unwilling to accept a future where generative AI is reduced to a textbox and chat messages. You embrace new tools, concepts, and have an appreciation for all frameworks with little bias (other than personal familiarity). You understand and can identify technical debt: as a business strategy vs a potential bad design choice that scales with the codebase. Responsibilities: • Design, develop, and maintain front-end applications and browser extensions using Vue + TypeScript for our MDR services., • Collaborate with cross-functional teams to define, design, and ship new features., • Conduct research into upcoming technologies and integrate them into projects., • Rapidly prototype solutions to validate concepts and ideas., • Ensure the performance, quality, and responsiveness of applications., • Troubleshoot and resolve issues in development, test, and production environments., • Stay up to date with the latest industry trends and technologies., • Proven experience in front-end development using Vue with TypeScript., • Proven experience developing Azure hosted applications is a plus., • Strong understanding of modern front-end design principles and best practices., • Experience with state management libraries (e.g., Pinia, Redux, MobX)., • Strong problem-solving skills and the ability to work independently., • Excellent communication and collaboration skills., • Ability to adapt to changing requirements and work in a fast-paced environment., • Experience with other front-end frameworks and libraries such as Tailwind CSS, WXT and VITE, • Knowledge of back-end integration of RESTful APIs and Websockets., • Experience with UI/UX design principles., • Prior experience with AI tooling, RAG, Agentic Systems, Azure AI Studio., • Knowledge of DevOps practices and CI/CD pipelines. Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America. BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with additional insights to support fair and efficient hiring decisions. Please note that all applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process. For more information on how we process your personal data, please review our Candidate Privacy Notice available at ___. All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. BlueVoyant Candidate Privacy Notice To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - ___

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across hosted builds, enterprise connectivity, and the cloud infrastructure capabilities that power secure, performant, scalable, and cost-efficient software delivery. This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, platform strategy, and the economics of running cloud infrastructure at scale. Product Strategy & Roadmap • Own product strategy and multi-quarter roadmap for Harness CI Cloud., • Shape cloud infrastructure strategy across hosted builds, machine lifecycle, image strategy, workload isolation, and performance optimization., • Deepen and scale integration across the Harness software delivery platform, strengthening CI Cloud’s role as a first-class pillar across the software delivery lifecycle., • Define success metrics and outcomes across adoption, latency, reliability, utilization, cost efficiency, and margin profile; use telemetry and customer feedback to drive decisions., • Work closely with early design partners to shape CI Cloud capabilities, validate priorities, and evolve the platform incrementally toward broader mid-market and enterprise adoption. Enterprise Connectivity, Security & Regulated Environments • Define and deliver enterprise-ready cloud capabilities that enable customers to adopt Harness CI Cloud securely, including private connectivity, network controls, workload isolation, and secure access patterns., • Partner with engineering and design to ensure cloud experiences are scalable, trustworthy, and aligned with enterprise requirements., • Partner deeply with customers to understand infrastructure, networking, security, and compliance requirements - including VPN, site-to-site connectivity, PrivateLink, cloud access controls - and translate those insights into product priorities., • Help shape roadmap and strategy for regulated and public sector readiness, including areas such as FedRAMP and GovCloud-aligned considerations. Cloud Cost, Optimization & Pricing • Drive product strategy for cloud efficiency and optimization, balancing customer experience, performance, infrastructure cost, and gross margin., • Identify opportunities to improve build performance and efficiency through caching, image management, machine sizing, orchestration, and other infrastructure optimizations., • Partner with leadership on pricing and packaging strategy for CI Cloud, ensuring monetization aligns with customer value, usage patterns, and business goals. Customer & Market Insight • Partner with customers to understand how teams evaluate and adopt hosted infrastructure day-to-day - including performance, security, compliance, reliability, and operational requirements - and use those insights to reduce friction and guide roadmap priorities., • Drive competitive intelligence across hosted CI/CD, compute, and enterprise cloud infrastructure; translate insights into clear priorities and durable differentiation. Execution Excellence • Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases., • Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders., • Collaborate cross-functionally with Sales, Customer Success, PMM, Finance, and DevRel to drive new opportunities, increase adoption, and craft technical narratives that resonate with developers, platform teams, security teams, and technical buyers., • You’re a builder at heart, passionate about improving the cloud and infrastructure foundation behind modern software delivery., • You’re a highly technical PM, comfortable going deep on cloud architecture, networking, scalability, reliability, cost efficiency, and systems tradeoffs, and able to translate enterprise IT, security, and compliance requirements into product capabilities., • You can lead deep technical discovery with sophisticated customers and quickly build credibility with platform, DevOps, networking, security, and procurement stakeholders., • You’re AI-native in how you work: you leverage modern tools such as coding copilots, automation, agents, and rapid prototyping to move faster, validate ideas, and increase throughput while maintaining rigor and quality., • You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator., • You move fast, simplify complexity, and deliver predictably with a high quality bar., • You think in platforms and systems, not isolated features., • You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves., • BSc in Computer Science or equivalent experience., • Deep familiarity with AWS, GCP, or Azure cloud, networking, and private connectivity models such as VPN, IPsec, and PrivateLink is required., • Strong understanding of cloud infrastructure, networking, and compute orchestration concepts, including VMs, containers, ephemeral workloads, autoscaling, isolation models, infrastructure cost drivers, and enterprise security requirements., • Strong understanding of the software development lifecycle (code → build → test → artifact → deploy) and CI system architecture, including pipeline execution models, caching strategies, artifact management, and performance tradeoffs., • Experience building developer-facing infrastructure products such as CI/CD, developer platforms, DevOps tooling, or cloud-based build/test systems is strongly preferred., • Familiarity with regulated cloud environments, public sector requirements, or compliance-driven infrastructure strategy such as FedRAMP or GovCloud is preferred., • 8+ years total experience, including:, • 4+ years in software development, infrastructure engineering, or a related technical role., • 4+ years in product management for cloud infrastructure, developer platforms, DevOps, CI/CD, or enterprise infrastructure products., • Proven track record shipping complex products with measurable adoption and impact., • Experience influencing pricing, packaging, monetization, or cloud economics strategy is a plus, • Bay area preferred but we can hire remote within North America, • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$180,000—$210,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

This is a remote position Senior Software Engineer (Remote)—AI Product & Platform Engineering We build AI-powered products that improve customer workflows (speed, accuracy, confidence). As we deliver outcomes, we extract the repeatable patterns into an internal AI engineering platform that makes the next outcome faster and safer. This is not a "build it and they will come" platform role; platform adoption is earned through shipped product value. This role reports to a Principal Software Engineer. Remote, with overlap expected within +/-2 hours of America/Chicago. Responsibilities · Ship end-to-end product increments (spec → build → release → operate) · Use the right tool for the job; our current default is a modern TypeScript + React full-stack (server rendering, RSC-style patterns, streaming), and we stay flexible as we learn · Build AI features with disciplined patterns: tool calling, structured outputs, grounding, and streaming UI · Partner with product, design, and SMEs to define outcomes, validate assumptions, and iterate quickly · Turn lessons from shipped features into reusable "paved road" primitives (eval harnesses, guardrails, shared tool/prompt patterns) · Build evaluation + release loops (tests, golden datasets, regressions, targeted human review; LLM grading where it fits) · Own reliability, performance, and cost; instrument with OpenTelemetry and define SLOs for key flows · Enforce security and privacy by design (safe tool access, authZ, auditability, prompt-injection mitigations, PII handling) Success in 90 Days · Ship customer-impacting AI features with telemetry and tests · Improve eval coverage/quality and move a key metric (grounding/tool-use, latency, reliability, or cost) · Deliver a reusable platform primitive that gets adopted via shipped features (not a standalone framework) Required Qualifications · Senior-level TypeScript + React experience in production systems · Experience building React full-stack apps (routing, server rendering, server components/actions, backend-for-frontend patterns) · Async + streaming experience (SSE/streams; cancellation/backpressure awareness) · Comfortable on macOS and Linux; fluent with CLI for local dev, debugging, automation, and as an API · Strong Git discipline (PR workflows, code reviews, conventional commits, clean commits) and ability to raise the bar through review · Strong testing discipline and ability to build testable abstractions · Strong API integration experience; ability to ship, measure, and iterate in ambiguity Preferred Qualifications · Experience with the Vercel AI SDK (Core + UI) for streaming experiences, tool calling, and chat UX patterns · LLM integration experience (OpenAI/Anthropic/Bedrock or similar) with tool calling / structured outputs · Experience building internal platform primitives with real adoption (SDKs, shared libraries, paved roads) · Experience with AI evaluation frameworks and regression testing for model outputs · Experience with API design and an intuition for · Observability and/or security depth for AI systems What Sets You Apart · You're outcome-driven: ship, measure, iterate · You build reusable components by proving the use-case in real product work · You're energized by a startup mentality: nimble execution, fast learning, pivot readiness Operational Details · Employment type: Full-time · Location: Remote (US-based) · Timezone: +/-2 hours of America/Chicago AAPC () is the world’s largest and fastest-growing healthcare training, certification, and solutions association. DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. What we Offer: • Comprehensive benefits package including medical, dental and vision insurance, • Health Savings Account, • Generous PTO and Holiday Pay, • 401(k) retirement plan AAPC Values: DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. What we Offer: • Compensation commensurate with experience, • Comprehensive benefits package including medical, dental and vision insurance, • Health Savings Account, • Generous PTO and Holiday Pay, • 401(k) retirement plan This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual's professional growth. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

Location: UK, US, or Canada (Remote) Department: Customer Success Soutron Global is an internationally recognized provider of cloud-based information management systems, trusted by law firms, corporations, government agencies, and cultural institutions worldwide to manage their archives, libraries, and knowledge hubs. Our mission: help organizations transform how they access, manage, and preserve their most valuable information assets. We're building a modern, low-touch / high-engagement support function—one that leverages great knowledge, smart automation, and a customer-first team to deliver fast, relevant, and accurate outcomes at scale. We're looking for an L1 Customer Support Representative who is curious, sweats the details, has a solutions mindset, brings a positive outlook, and genuinely puts customer needs first. You'll be the face and first line of Soutron support—and the Support Leader's right hand in building the knowledge base, workflows, and automations that raise the bar for every customer interaction. • Triage and resolve omni-channel support requests (email, portal, chat, phone) against SLAs., • Leverage the knowledge base, documentation, and internal tooling to deliver fast, relevant, and accurate responses., • Escalate complex issues with complete context so downstream teams can move quickly., • Draft, edit, and maintain knowledge base articles, FAQs, and how-to content., • Identify patterns, process gaps, and automation opportunities—and help implement them., • Partner with the Support Leader on projects that improve first line support and the overall customer experience., • Collaborate cross-functionally with Implementations, Training, Customer Success, Product, and Engineering., • 1–3+ years in a customer-facing support, service, or success role (SaaS or technology environments preferred)., • Curiosity, detail orientation, and a solutions mindset—reaches for the docs and the logs before reaching for an escalation., • Positive, customer-first attitude with excellent written and verbal communication skills., • Systems thinker—sees beyond a single ticket to identify patterns, process improvements, and automation opportunities., • Comfort with ticketing systems, knowledge bases, and modern SaaS applications., • Self-starter who can work independently in a remote environment., • Bachelor's degree in a related field (Information Science, Library Science, Computer Science, Communications, Business, or similar)., • Experience authoring knowledge base / help center content., • Exposure to workflow automation, macros, chatbots, or low-code tools., • Familiarity with APIs, integrations, SSO, or browser-based troubleshooting., • Prior support experience with library, archive, knowledge management, or information management systems., • Join a company with 35+ years of industry leadership in library and information management., • Support mission-critical systems used by prestigious organizations worldwide., • Help build the next generation of our support experience—knowledge, automation, and low-touch / high-engagement workflows., • Clear growth pathway into specialized technical support, implementations, training, and customer success roles.

About ___Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our visionWe’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Our tractionSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an ___ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our teamOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in Mexico or Colombia. • As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by:, • Reducing Customer Churn: Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms., • Increasing Customer Lifetime Value: By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV)., • Improving Customer Experience: You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time., • Driving Customer Advocacy: Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs., • Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space., • SVP of Customer Success, • Other Managers of Customer Success, • Leaders of Customer Support, Launch, and Sales, • Product Leaders, • Operations + Enablement, • Experience: 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector., • Leadership: Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth., • Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills, • Customer-Centric Mindset: A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients., • Analytical Skills: Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention., • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams., • Problem-Solving: Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate., • Adaptability: A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines., • Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus., • The estimated base salary range for this role is $60K - $70K USD, • Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

Hello! ✨ We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next. About Us… In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next. At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work. At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth. About The Role The Accountant will manage the day-to-day financial operations of the company’s U.S. entity and ensure full compliance with U.S. accounting, tax, and regulatory requirements. The role focuses on operational accounting, transaction recording, payroll oversight, tax supervision, and regulatory reporting, while coordinating with external CPAs and tax advisors. This position requires close collaboration with finance, HR, operations, IT, and external service providers to ensure accurate accounting records, strong internal controls, and compliance with U.S. financial and legal obligations. What You Will Do • Manage accounts receivable and accounts payable processes, including payment reconciliation, issue resolution, and support for Billing-on-Behalf invoicing and partner onboarding., • Oversee bi-weekly payroll through Remote.com, maintain payroll records, and ensure accurate salary and commission data in BambooHR while serving as the main Finance liaison for the EOR., • Record and reconcile financial transactions across bank accounts, PayPal, and Stripe in SAP, ensuring proper documentation for expenses, credit cards, and reimbursements., • Supervise U.S. tax and regulatory compliance, coordinating with external providers for corporate tax, sales tax, telecommunications tax, and vendor tax reporting (1099), including FCC filings., • Lead the month-end and year-end close processes for the U.S. entity and prepare financial data for group consolidation and external audit., • Provide financial guidance to employees and contractors on expense reporting, invoicing procedures, and financial policies while supporting HR in onboarding and offboarding processes., • Collaborate with IT, Operations, and Management to ensure compliant and efficient billing and invoicing processes, including advising on tax implications and process improvements. What You Will Bring • Bachelor’s degree in Accounting, Finance, or a related field., • 3–6 years of U.S. accounting or finance experience, including AR/AP, payroll, transaction accounting, and month-end close., • Experience coordinating with external accountants, tax advisors, and compliance providers., • Knowledge of U.S. tax compliance (corporate, sales, telecommunications, 1099) and FCC reporting requirements., • Experience in multinational or technology companies is a plus., • Proficiency with ERP systems (SAP preferred), Excel, and financial reporting; familiarity with BambooHR, Remote.com, PayPal, and Stripe is advantageous., • Strong attention to detail, financial accuracy, and ownership of compliance and reporting., • Ability to manage multiple processes, collaborate cross-functionally, and identify and resolve operational bottlenecks. Why You’ll Love It Here 👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact. 🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are. 🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration. 💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas. What we offer 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. 🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game. 💰 Compensation – The total compensation for this role is between 70K and 100K gross per year. The final offer will fall within this range, and reflects the candidate’s skills, experience, and work location. 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. 🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game. 🩺 Health Benefits – Access to Major Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Basic Life and AD&D coverage to support your overall well-being. 💰 Retirement Plan – We offer a 401(k) plan to help you plan and save for your future. Happy with them? Our Benefits are country-specific. You can ask your recruiter for more information Interview Process 🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations. 🛠️ Step 2: Role-Specific Interview – A deep dive with your potential manager to assess your skills and fit for the role. Where You’ll be located Remote position - USA, Canada We Are Wildix Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. Please note that we exclusively recruit through ___, an Employer of Record company, facilitating remote talent acquisition efficiently and compliantly. Ready to join us? Apply Now!

Job Title: Customer Support Travel Agent Location: Remote – USA Based Join Vacation Advertiser – Where Travel Dreams Come True! Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser, we inspire travelers to explore the world and help them book unforgettable experiences. Now, we’re looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team. As a Customer Support Travel Advisor, you’ll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer—whether they’re looking to plan their next getaway, need assistance with booking, or have a question about one of our services. What You’ll Do: • Respond to customer inquiries via phone, email, and chat in a timely and professional manner, • Assist clients with booking travel arrangements and troubleshooting issues, • Provide detailed information about destinations, services, policies, and promotions, • Ensure customer satisfaction by resolving concerns quickly and effectively, • Collaborate with travel advisors, sales teams, and vendors to solve complex issues, • 1+ years of experience in customer support, hospitality, or travel-related services, • Excellent communication and interpersonal skills, • Tech-savvy and comfortable using CRM platforms and booking tools, • Ability to stay calm and organized in a fast-paced environment, • Passion for travel and desire to help others plan incredible vacations, • A proactive attitude and strong problem-solving skills, • Must have an entrepreneur mindset!Preferred (but not required):, • Experience in the travel industry or familiarity with travel booking systems, • Knowledge of all-inclusive resorts, cruises, and European vacations, • Job Status: Full-time or Part-time, • Schedule: Flexible with some preferred weekend availability, • Location: Remote (U.S.-based only), • Perks:, • Travel discounts, • Training, • Work-from-home flexibility, • Opportunities for growth within the company Why Vacation Advertiser? Vacation Advertiser is more than a travel company—it’s a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we’d love to hear from you! Ready to Apply? We’re excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions. We're looking for a product leader who excels in a fast-paced, high-growth environment. If you love collaborating with customers and partners, and are eager to build top-tier fintech products from the ground up and beyond, we’d love to chat! The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. If you are passionate about creating customer-centric, next-gen financial products, join us! We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs, • Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams, • Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products, • Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions, • Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments, • Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities Who You Are • 5+ years of product management experience in Cards Issuance, and stablecoin payments, • Proven experience building and scaling financial products from 0 to 1 in a high-growth environment, • Strong technical acumen – ability to work closely with engineering teams and understand API-driven products, • Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models, • Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution, • Strong analytical and problem-solving skills, with a data-driven mindset, • Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners Nice-To-Haves • Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus, • Hands-on experience in creating Stablecoin based solutions with technology partners. Your Manager Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as ___ and ___ bank accounts, we offer ___, ___, a ___ and ___ in the UK, with more exciting things to come beyond. Our UK customers can also ___, ___and ___ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote (US) | 💰 $47,000 - $51,200 +___ |___ ✨ At Monzo, we’re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life. We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. — empowering people to take control of their finances with clarity, simplicity, and confidence. Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product — it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. About Us Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. About You: You're keen to get involved in an early stage startup and excited for the opportunity to build Monzo in the US. You see customer support as central to the product we are building, and might use the knowledge you develop in this role to scale an operational area at Monzo in the future. You’ll be a problem solver and a strong advocate for customer experience We're looking for someone who isn't afraid to troubleshoot tough problems. When something comes up that no one has seen before you'll work directly with the rest of the team to solve the issue, and help build a process to tackle the same problem in the future. You'll listen to customers' concerns with positivity, empathy and patience. You'll fix whatever's up and help us stop it from happening again. Customers are the heart of Monzo In the UK we're known for our outstanding customer support. We're looking for help building the foundation for our Customer Operations team in the US. You'll be the first point of contact for some of our early US customers. You'll be tackling questions, identifying bugs, and feeding back directly to our product and engineering teams. Our mission is to make money work for everyone, and while having a great app is part of that, having access to world class customer service is another. By solving customers' problems, treating them fairly and being transparent, we believe we can make banking better. This is a unique opportunity to help us shape what customer service will look like as we expand into the US. 💬 Your day-to-day: • You know what great customer support looks like and you're passionate about delivering it at scale, • Investigate and resolve customer complaints and disputes in a professional and empathetic manner, • Providing the best customer support by talking directly and honestly with our customers through a variety of different mediums, focusing on calls and in-app chat, but can include social media platforms and email when needed, • Developing a deep understanding of what our community really wants from a digital banking product and helping us prioritize what we build accordingly, • Proactively spotting patterns in customer feedback to see where we can make positive changes to our processes, tools, or product, • Working closely with our financial crime team to act as the first line of defence to help spot and investigate trends, • Dealing with tricky payments-related queries; investigating when things go wrong and making sure we set it right, • Supporting other members in the customer support team by being a point of escalation and mentoring new joiners. Making sure the rest of the company stays customer-focused and fixated on building the best banking product in the world ✅ You should apply if: • You’re willing to work hours between: 9 am-6pm EST Tuesday - Saturday, • You know what great customer support looks like and you're passionate about delivering it at scale, • You're great at explaining things to people, and have flawless written English, • You delight in investigating complex problems, getting to the root cause, and fixing them, • You're friendly, focused, and super organized, • You're comfortable working in a fast-paced environment and adaptable to constant change, • You're comfortable with ambiguity and able to work independently, • You're excited for a challenge and want to be part of the team that makes Monzo! 🧰 In addition to the above, we'd also love to hear from anyone with: Experience in a support/service role for a financial services company or technical support organization • Interest in financial technology, • Previous experience in a training or coaching role or experience managing cross-functional projects The interview process: Our interview process involves a few main stages: • A quick call with a Recruiter, • A role specific task (written exercise), • Behavioural Interview with a member of the Operations team, • Role specific Interview with a member of the Operations team Our average process takes around 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process where you can ask any specific questions you might have. What’s in it for you: 💰 $47,000 - $51,200 📍This role is fully remote. We can only consider candidates who work from one of the following states: Florida, Pennsylvania, Kansas, North Carolina, New Jersey, Nevada, Tennessee, Utah, Idaho, Virginia, and South Carolina. 🏥 Great Health, Dental and Vision Insurance 📈 Stock Options 💰 Generous 401k with 4% employer match 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!) 🏡 Maternity / Paternity leave ➕ much more, see our full list of benefits___ #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2024 ___ and 2024 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About Otto Aerospace OTTO is developing the world’s first fifth-generation business jet, designed for sustainability through the innovative use of advanced super-laminar aerodynamics and high-precision, net-shaped composites. Flight tests of our technology demonstrator validate a dramatic reduction in fuel burn and allow a sizeable improvement in cabin comfort. Otto Aviation is designing world-class aircraft from first principles physics and delivering ground-breaking aircraft and economic performance. About the Role Otto Aerospace is seeking a Strategic Procurement Specialist to join Otto Aviation’s Supply Chain team. This role will be responsible for sourcing, negotiating, and purchasing materials, components, and services necessary for the SuperNatural Vision project. This role requires extensive knowledge of the aerospace or consumer electronics industry, strong negotiation skills, and the ability to manage complex supplier relationships. The ideal candidate will have a proven track record in procurement within the aerospace or electronics sector and possess exceptional analytical and communication skills. What You'll Do • Develop and implement procurement strategies specific to the SNV business needs, considering factors such as technological advancements, regulatory requirements, and market trends, • Conduct extensive market research to identify aerospace/electronics suppliers, evaluate their capabilities, and assess their compliance with industry standards and regulations, • Collaborate with internal stakeholders, including engineering, production, and quality assurance teams, to align procurement strategies with the organization's projects and objectives, • Identify and qualify aerospace/electronics suppliers based on stringent criteria, including quality, reliability, certification compliance (such as AS9100), capacity, financial health, and reputation, • Negotiate contracts and establish favorable terms and conditions with suppliers, ensuring compliance with industry standards and regulations, • Maintain strong relationships with suppliers, promoting open communication, addressing performance issues, and fostering continuous improvement, • Monitor and evaluate supplier performance through metrics, scorecards, and regular performance reviews, • Identify cost-saving opportunities through effective negotiation, volume discounts, value engineering, and alternative sourcing strategies, • Analyze pricing trends, market fluctuations, and supplier performance to make informed purchasing decisions and mitigate cost risks, • Draft, review, and negotiate contracts with aerospace suppliers, ensuring compliance with industry-specific requirements and regulations (e.g., International Traffic in Arms Regulations - ITAR). Monitor contract performance, resolve disputes, and manage contract renewals and terminations, • Develop and implement risk mitigation strategies, including contingency plans, dual-sourcing strategies, and supplier qualification processes, • Monitor supplier financial stability, technology roadmap, and adherence to industry certifications and regulatory requirements, • Collaborate closely with internal stakeholders, such as SNV, Engineering, Program Management, Manufacturing, Finance, and Quality Assurance personnel, to understand their specific aerospace/SNV procurement needs and requirements, • Monitor key performance indicators (KPIs), such as on-time delivery, quality metrics (defect rates, reject rates), and supplier performance, • Ensure strict compliance with aerospace industry regulations, standards, and certifications, such as AS9100, ITAR, and NADCAP, • Maintain a strong ethical approach to procurement, promoting fairness, transparency, and integrity in all aerospace procurement activities Other Requirements • Ability to travel, approximately 15-25% travel, domestic and internationally What You'll Do Education and Experience • Bachelor's degree in supply chain management, business administration, engineering, or a related field. Master's degree is a plus, • 7+ years proven procurement and supplier management experience in the aerospace industry or consumer electronics, with in-depth knowledge of aerospace materials, components, and systems, • Proven experience in strategic sourcing, contract negotiation, and supplier relationship management, • Strong analytical and problem-solving skills, with the ability to analyze complex data and make data-driven decisions, • Excellent negotiation and communication skills, with the ability to influence and build relationships at all levels, • Proficiency in using procurement software and enterprise resource planning (ERP) systems, and Microsoft office suite, • Ability to work effectively in a fast-paced, deadline-driven environment, managing multiple priorities simultaneously, • Strong leadership skills and the ability to mentor and develop junior team members Interpersonal Skills • Active Listening: Practice to gain insight and truly understand all project stakeholders, • Critical Thinking: Make prompt, informed and value-based decisions for the project, • Organization: Focus on agenda, schedules, frameworks, and methodologies, as well as communicating tasks, updates, progress, and blockers, • Problem Solving: Assess issues from different vantage points and formulate the best solution in addressing specific challenges, • Self-Motivation: Exude highest level of commitment and motivation to see it through from start to finish, • Teamwork and Team Building: Establish a collaborative culture where people with unique personalities and skills happily work together and accountable to shared goal, • Strong Business Communication: Use the right language, tone and storytelling techniques when communicating, describing, or explaining issues over email, chat, reports, presentations and other forms and channels of communication Where You'll Be Otto Aerospace is currently a remote workplace. We will relocate to our permanent headquarters in Jacksonville, FL, beginning in late 2026. This role is expected to relocate at that time. Exceptions will be considered for exceptional candidates. This role will be to travel 20-25% to meet at our temporary facility in Fort Worth, TX (prior to relocation) or other locations in support of program activities. Benefits Otto Aerospace provides a robust benefits package that includes competitive salaries, subsidized medical, dental, and vision coverage, 401(k) opportunities, paid short-term disability, voluntary long-term disability and additional term life, with 15 paid days off, 13-14 paid holidays, and paid sick leave. Depending on seniority and role, some roles qualify for potential bonuses and stock options. Otto Aerospace is an Equal Opportunity Employer We are committed to diversity, equity, and inclusion in every aspect of our hiring process. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We believe that a diverse team brings fresh perspectives, innovative ideas, and greater success. The more inclusive we are, the stronger we become. Applicants must be legally authorized to work in the U.S. #LI-Remote

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Inbound discovery is the lifeblood of our growth engine. Organic channels drive meaningful scale across both our B2C and B2B businesses — serving millions of consumers and helping acquire thousands of new businesses every quarter. As discovery and research behavior rapidly evolves toward AI-driven and answer-based experiences, how 1Password is discovered has never been more critical. This is one of the largest and most consequential SEO roles in technology today, operating at global scale, high velocity, and with direct impact on company growth. We’re seeking a tenacious, data-thirsty Senior Manager of SEO, GEO, and AEO, who can lead and improve search visibility across traditional web search, AI-driven answer ecosystems across our global presence. You’ll be a strategic voice in growth planning and a hands-on leader who defines how 1Password gets discovered everywhere users engage, chat and search. This role is responsible for 1Password’s global organic discovery strategy, spanning: * SEO (traditional search engines and SERPs) * GEO (Generative Engine Optimization) — visibility in AI-powered summaries and generative experiences * AEO (Answer Engine Optimization) — structured, conversational, and intent-driven discovery Reporting to the Director, Growth & Web Experience, you will define the strategy, set priorities, and lead execution through collaboration across Growth, Web, Content, and Product Marketing to meet our business objectives. Success will be born out of strong cross-functional leadership, the hands-on application of your expertise and delivering results. This is a remote opportunity within Canada and the US. What we're looking for: * 8+ years of experience in SEO or organic growth, with ownership of strategy at a global, multi-market scale, with at least 2 years managing people. * Demonstrated experience leading international and multilingual SEO, including hreflang, localization strategy, and regional prioritization. * Strong understanding of B2C and B2B search behavior, ideally within SaaS or technology products. * Hands-on experience partnering with Web, Content, PMM, and Engineering teams to execute at scale. * Deep curiosity and working knowledge of GEO, AEO, and AI-driven search trends, with the ability to turn ambiguity into action. * Exceptional program and stakeholder management skills, with the ability to own large-scale initiatives end-to-end—from requirements through delivery and impact measurement. Bonus points for: * Experience in security, identity, developer tools, or technical products. * Prior ownership of SEO strategy supporting both PLG and SLG funnels. * Experience influencing roadmap decisions without direct authority. * Experience working in security industry What you can expect: Global Organic Discovery Strategy * Develop and execute an end-to-end global SEO, GEO, and AEO strategy aligned with 1Password’s growth goals and Identity Security positioning. * Lead international search strategy across multiple languages and countries, with a strong initial focus on North America and EMEA, balancing global scale with local nuance. Your ultimate measure of success will be ensuring 1Password is a top organic search result for critical terms in all of our key markets. * Ensure 1Password is discoverable across the full spectrum of user intent — awareness, evaluation, and adoption — for both individuals and businesses. AI-Driven & Answer-Based Discovery * Define how 1Password optimizes for generative search experiences, AI summaries, and answer engines — translating emerging platforms into practical, testable strategies. Your ultimate measure of success will be leading services such as ChatGPT and Gemini listing 1Password when asked for advice and recommendations falling inside the scope of our product capabilities * Partner with content, web, and PMM teams to evolve information architecture, structured data, and content formats that perform in both classic and AI-driven discovery. * Establish best practices and internal education around GEO and AEO as the landscape evolves. Technical & On-Page Excellence at Scale * Own technical SEO fundamentals across a large, global site to optimize and improve on the following: crawlability, indexation, site architecture, performance, and hreflang strategy, etc. * Partner closely with Web and Engineering to ensure SEO considerations are built into platform decisions, CMS capabilities, and new launches. * Ensure metadata, templates, and content systems scale effectively across languages and markets. Measurement, Insights & Influence * Define success metrics across SEO, GEO, and AEO — including rankings, visibility, AI presence, engagement quality, and conversion impact, and continually optimize to meet and exceed the business objectives for contribution to the business. * Build clear reporting and insights that help stakeholders, including the Executive Leadership Team, understand what’s working, what’s changing, and where to invest next. * Act as the voice of organic discovery across marketing and web — influencing roadmaps, priorities, and experiments. Team Leadership & Development * Lead and develop a team of SEO/GEO marketers. * Provide clear direction, coaching, and feedback to help team members grow as strategic marketers and operators. * Establish clear goals, expectations, and accountability while empowering the team to test, learn, and improve. USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $139,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Teleo is a robotics startup disrupting a trillion-dollar industry. Teleo converts construction heavy equipment, like loaders, dozers, excavators, trucks, etc. into autonomous robots. This technology allows a single operator to efficiently control multiple machines simultaneously, delivering substantial benefits to our customers while significantly enhancing operator safety and comfort. Teleo is founded by Vinay Shet and Rom Clément, experienced technology executives who led the development of Lyft’s Self Driving Car and Google Street View. Teleo is backed by YCombinator, Up Partners, F-Prime Capital, and a host of industry luminaries. Teleo’s product is already deployed on several continents and generating revenue. Teleo is poised for rapid growth. This presents a unique opportunity to be part of a team that is creating a product with a profound impact on our customers, working on cutting-edge 100,000-pound autonomous robots, engineering intricate systems at the intersection of hardware, software, and AI, and joining the early stages of an exciting startup journey. The Customer Success Technician will work directly with mining and construction customers to install, integrate, and maintain Teleo’s remote operation and AI systems on heavy equipment. This role requires strong hands-on mechanical and electrical aptitude, the ability to work independently in field environments, and a willingness to learn complex, cross-domain systems. • Measuring and integrating mechanical and electrical components, • Installing and optimizing on-equipment systems and network infrastructureT, • roubleshooting mechanical, electrical, and connectivity issues, • Supporting new vehicle, control station, and network deployments, • Performing routine maintenance and service visits, • 2+ years of experience in a Technician or Mechanic role, • Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields, • Experience integrating mechanical, electrical, and hydraulic systems preferred, • Hands-on experience with electrical systems, including rework and splicing, • Ability to use electrical test instruments (multimeter, continuity tester, etc.)Comfortable working from technical drawings and schematics, • Proficient with computers (email, chat tools, spreadsheets, documentation), • Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies, • Physically capable of performing field work, including lifting, climbing, and working on heavy equipment, • Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel), • Strong communication skills and professional customer interaction, • Fluent in English (written and spoken), • Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment, • Strong work ethic and accountability, • Ability to use CAD platforms, • Understanding of electrical diagram platforms

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? At PrizePicks, we are changing the game in daily fantasy sports. We are a passionate team of innovators dedicated to creating a best-in-class experience for our members. Our engineering team builds and scales the platform that powers our explosive growth, from real-time contest engines to the services that handle millions of daily transactions. We are looking for a Senior Software Engineer to join our Social Experience team and help us continue to build the future of fantasy sports. We are seeking a Software Engineer III with strong Ruby on Rails expertise to join our Social Experience team. In this role, you will own feature development within Rails-based backend services that power PrizePicks’ core platform — including feeds, and profiles. You will own the delivery of complex work end-to-end, begin guiding junior engineers, and contribute to architectural decisions that shape your team’s systems. This is a role for someone who can break down hard problems, deliver high-quality solutions, and start having influence beyond their own code. • Own feature development: Take ownership of features end-to-end — from technical design through delivery — breaking complex projects into well-scoped, deliverable pieces., • Write high-quality code: Produce Ruby code that is idiomatic, performant, well-tested, and raises the bar for the codebase., • Contribute to architecture: Participate in team-level architectural decisions around data modeling, service boundaries, API design, and background processing patterns., • Improve quality proactively: Identify opportunities to improve code quality, performance, reliability, and developer experience — and act on them., • Guide junior engineers: Provide technical guidance to Software Engineers I and II through thorough code reviews, pairing sessions, and design feedback., • Collaborate cross-functionally: Work with Product, Design, and QA to validate technical decisions and ensure alignment between product goals and implementation., • Participate in on-call rotation: Take increasing ownership of incident response, contributing to root cause analysis and systemic improvements., • Build team knowledge: Document technical decisions, data models, and service patterns to strengthen your team’s shared understanding. Experience: • 3–5 years of professional software engineering experience, with meaningful time building Ruby on Rails applications, • History of delivering complex features within a software team to drive business outcomes, • Experience breaking down ambiguous requirements into concrete technical plans, • Exposure to large-scale, high-throughput distributed systems — you understand the challenges of building software that serves millions of users in real time Technical Skills: • Advanced proficiency in Ruby on Rails — you understand the framework deeply and write clean, idiomatic, production-quality code, • Strong PostgreSQL skills — schema design, query optimization, migrations, and understanding of performance characteristics at scale, • Experience designing and building RESTful APIs within Rails, • Solid testing practices — RSpec or Minitest, unit, integration, and end-to-end testing strategies, • Familiarity with background job processing (Sidekiq or similar), • Familiarity with containerization (Docker) and orchestration (Kubernetes), • Understanding of CI/CD pipelines and deployment workflows Working Style: • Autonomous — you can take an ambiguous problem and drive it to a well-defined solution, • Comfortable providing and receiving direct technical feedback, • Strong written communicator, especially important in a fully remote environment, • Able to balance deep technical work with collaborative design and planning, • Experience using AI-assisted development tools for coding, planning, and scoping work, • Experience with agentic coding tools and AI-augmented development workflows, • Prior experience working in a remote engineering organization, • Experience contributing to social or relationship-driven systems (feeds, follows, reactions, activity streams), • Experience implementing stat-driven profile features (aggregations, counters, derived metrics) in production systems, • Working knowledge of graph-shaped data modeling concepts (user relationships, fan-out patterns, denormalization tradeoffs), • Experience supporting experimentation in social surfaces (feature flags, A/B tests, ranking iterations), • This a remote position anywhere in the US is fine. #LI-REMOTE The typical salary range for this position is $170,000 to $185,000 At PrizePicks, we consider your role, level, and where you'll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process. This application period will remain open for 30 days. We’re committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting. Date Posted: March 05, 2026 First Extension: April 5, 2026 Second Extension: May 5, 2026 In addition to your great compensation package, full-time employees will be eligible for the following perks: • Company-subsidized medical, dental, & vision plans, • 401(k) plan with company match, • Annual bonus, • Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!), • Generous paid leave programs, including 16-week paid parental leave and disability benefits, • Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked, • Company-wide in-person events and team outings, • Lifestyle enhancement program, • Company equipment provided (Windows & Mac options), • Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team – consulting with customers and configuring ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform. What you get to do in this role: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • Devising integration development plans and strategies while formulating architectures for systems integrations., • Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers, • Developing solutions specific to user requirements gathered in workshops., • Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project., • Ensuring that best practices in integration processes are followed by the organization., • Act as an SME to solve complex user issues related to Integrations and AI solutions., • Checking and correcting conflicts in data configurations and overlaps., • Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer., • Identifying, debugging, and advising on system errors or architecture issues. To be successful in this role, we need someone who has: • Active Security Clearance Required, • At least 6years of configuration/development experience for complex, highly capable, integration technologies, • Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Maintain at least 2 ServiceNow mainline CIS certifications, • Maintain ServiceNow Certified Application Developer (CAD) certification, • Act as a technical lead on any engagement, • Experience with architecting systems integrations and creating complex high level architecture diagrams, • Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies, • Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI., • Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued., • Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations), • Experience with data management, database design, and database concepts, • Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Connect chat, agent chat, and virtual agent configuration and design experience, • Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc), • Understanding and/or development experience with MID Servers, Notify, Orchestration, • Strong Javascript skills with practical experience, • Experience with Self Hosted implementations and/or Domain Separation is a plus, • Experience with data management, database design, and database concepts, • Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment, • Proven team builder with the ability to mentor and develop talent, • Analytical and problem-solving abilities, • A keen eye for detail and the ability to spot and fix errors in complex code, • Ability to perform tasks independently, • Good presentation and report-writing skills, • Up to 30% travel annually Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Location: Remote: California, Oregon, Nevada Location Status: Work will be primarily performed remotely from home office 5 days per week. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $29.50 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Procurement Coordinator supports and oversees procurement activities by coordinating purchasing processes, maintaining accurate records, and ensuring timely ordering and delivery of goods and services. The role works closely with internal stakeholders, suppliers, Accounts Payable, warehouses, and the Finance organization to ensure purchases are made on time, within budget, compliant with policies, and aligned with quality standards. Qualifications and Experience: • Eligibility for US Employment without sponsorship, • Minimum of 18 years of age, • High School Diploma or GED or equivalent combination of education and experience is preferred, • At least 1 year of experience in procurement or supply chain management is desirable, • Experience with procurement software and tools, • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication Skills: • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications, • Functional use of common office equipment, computers, and office software Essential Duties and Responsibilities: Purchase Order Management: • Create, review, coordinate, and process purchase requisitions and purchase orders in accordance with company policies, • Track order status, confirm delivery schedules, and follow up on delays or discrepancies to internal stakeholders, • Coordinate with vendors and internal teams to resolve pricing, quantity, quality, and delivery issues Supplier & Stakeholder Coordination • Liaises with suppliers to gather quotes, pricing, and lead times, maintaining effective communication to ensure accurate and timely procurement, • Serve as a primary point of contact between vendors, internal departments, warehouses, and Accounts Payable., • Monitors supplier performance and maintain updated supplier information in the procurement database., • Maintain supplier documentation, onboarding records, and compliance requirements., • Communicates effectively with internal teams, suppliers, and vendors to relay order details, updates, and resolve any issues that may arise Documentation, Compliance & Controls • Maintains organized procurement records, including purchase orders, contracts, and relevant correspondence, • Ensures all procurement documentation is accurately recorded and easily accessible for reference and auditing, • Support 3 Way Match (PO, receipt, invoice) to ensure timely and accurate invoice processing., • Assist in ensuring that all procurement activities adhere to company policies, regulations, and ethical standards Systems, Reporting & Process Improvement • Assist in preparing regular reports on procurement activities, order status, and supplier performance for management review, • Support system testing, enhancements, and issue resolution, • Identify opportunities to improve procurement efficiency and processes Additional duties as required. • Join a tight-knit crew—no faceless corporation vibes here, • Growth potential: promotions and new challenges are part of our DNA, • Competitive base salary, • Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%), • Free fiber internet service for all employees living in our service area, • A culture built on integrity, mutual respect, and a shared purpose Call to Action: Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue. Our Platform The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. Our Backing & Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence. We're a fast-growing global team of passionate professionals, and we're now looking for a Customer Support Associate based in Latin America to support our growing customer base in the region. This role is crucial to ensuring a seamless customer experience by providing timely, empathetic, and solution-oriented support across multiple channels. The ideal candidate is tech-savvy, fluent in English, Portuguese, and Spanish, and has a strong understanding of SaaS products and customer service best practices. Responsibilities: • Respond to customer queries (Billing and L1 Support) promptly and accurately via phone, email or chat., • Identify customer needs and help customers use specific features., • Analyse and report product malfunctions., • Update our internal databases with information about technical issues and helpful customer discussions., • Share feature requests and effective workarounds with team members., • Inform customers about new features and functionalities., • Follow up with customers to ensure their technical issues are resolved., • Gather and share customer feedback with our Product, Sales and Marketing teams., • Minimum of 2 years experience as a Customer Service Support or similar CS role., • Proficiency in English, Portuguese and Spanish is a must., • Comfortable in providing customer support across multiple channels including Email, Chat, and region-specific platforms such as WhatsApp., • Experience working within a SaaS environment is required., • Experience using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools., • Must have a strong understanding of how CRM systems work., • Excellent communication and problem-solving skills., • Ability to demonstrate patience when handling complex queries and challenges., • Flexible to work at night shifts.

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring a B2B marketer to build the partner marketing and customer advocacy motion for ElevenAgents, our platform for deploying voice and chat agents at enterprise scale. ElevenAgents is deployed across enterprises in every major industry, at companies ranging from high-growth startups to a significant share of the Fortune 500. One week you might be running a joint program with a technology partner at CCW, drawing on a shared MDF budget. Next, you're turning a customer's deployment into a case study that moves the next deal forward. You'll build programs that give customers and partners a reason to publicly champion ElevenLabs - from the people using the product every day to the executives signing the checks. The goal is to 11x the return we get from our partner and customer relationships. * Have run partner co-marketing and/or customer advocacy programs at a high-growth B2B company, and know what moved the needle. * Are a natural storyteller and strong writer who can shape narratives for any audience, from a case study to a conference keynote. * Understand what it takes to build genuine advocacy at enterprise scale - identifying the right customers and partners, earning their trust, and making it easy for them to say yes. * Can measure what you build and communicate results clearly to leadership. * Work well without much process - this role is being built from scratch, and needs someone who sets their own priorities and moves fast. * Bonus: Experience marketing AI agents, contact center technology, or developer tooling. We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: * Excel in the partner motion and there's a clear path to leading partner marketing for ElevenAgents. * Go deep on customer advocacy and you can own the full customer marketing function. * For those who want to go wider, there's a path to a broader B2B marketing lead position as ElevenLabs scales. This role is remote-first, so it can be executed from anywhere in North America with the ability to operate in PT or ET timezones. If you prefer, you can work from our offices in New York or San Francisco. #LI-Remote

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives. As a Customer Support Specialist, you will quickly become an integral member of our Customer Support team and a go-to expert on our customers. You will field a variety of inbound phone, email, and live chat inquiries from both our cardholders and card administrators, and provide warm, professional customer service to the people who rely on our services to help navigate important decisions and life situations. If you are someone who values helping people, gets energized by speaking with customers over the phone, has great attention to detail, brings excellent written and verbal communication skills, and possesses a high degree of empathy and patience, this could be the role for you - we encourage you to apply! We are looking for someone who can be scheduled for 8-hour work days (inclusive of a 1-hour, unpaid meal break), five days a week, between either: * 6:00 a.m. PT - 2:00 p.m. PT // 9:00 a.m. ET - 5:00 p.m. ET * 7:00 a.m. PT - 3:00 p.m. PT // 10:00 a.m. ET - 6:00 p.m. ET * 8:00 a.m. PT - 4:00 p.m. PT // 11:00 a.m. ET - 7:00 p.m. ET * 9:00 a.m. PT - 5:00 p.m. PT // 12:00 p.m. - 8:00 p.m. ET This is a remote position, and you are welcome to work from anywhere in the US. What You'll Do * Provide exceptional support to our customers via phone, email, and live chat. * Support two of our distinct customer types: * Cardholders who depend on the True Link Card for their daily financial needs, and are often in situations where getting it right really matters. * Card Administrators, responsible for funding and managing the True Link Cards. Card Administrators can be professionals, managing hundreds of cards for their clients, or consumers, managing a card for a loved one * As an expert in the True Link Card’s capabilities, you will be responsible for knowing the ins and outs of the product, empowering customers to utilize our website and mobile app to their fullest potential, based on their unique needs. * Learn and embody the “True Link Voice” - our unique way of communicating with customers without the use of scripts. * Share customer feedback and experiences with the team. * Proudly represent our company, which is known for providing top-notch customer support. Who You Are * Strong communicator - A patient, kind, and empathetic listener and a skilled writer who is eager to understand where people are coming from and help them as much as possible. * Resilient - Energized by the opportunity to speak with customers over the phone, up to five hours a day. * High degree of personal responsibility and ownership in helping customers - A punctual, trustworthy, and reliable professional who goes above and beyond to provide the best possible customer support. Eager to work on a team and create respectful, supportive relationships with teammates and customers. An absolute love for helping people! * Previous professional experience working in hospitality or customer service, and/or personal or professional experience working with people with disabilities, vulnerable older adults, or people in recovery from addiction. * Ambitious and oriented to learning - Excited to learn and navigate new tech platforms, systems, and processes; interested in learning from feedback and dedicated to improving your skills. An optimist who maintains a positive attitude when faced with a challenge or problem. * Familiar with remote work and technology * Understands how to use a Mac computer, external monitors, and computer accessories to efficiently help our customers. * Has a strong internet connection that can support working from home, and knows how to troubleshoot internet and/or technical issues if needed. * Experience using a CRM and ticketing tools like Zendesk, and navigating multiple systems simultaneously while supporting customers. * Please note that special consideration will be given to applicants with one or more of the following: * Applicants with weekend availability * Experience working in hospitality, such as restaurants, hotels, or a similar business * Experience working as a health care coordinator or similar role * Experience managing live chats in a previous role, often multiple chat instances at the same time * Experience helping customers with troubleshooting technical issues for both Mac and Windows based computers Why You'll Love Us * We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve. * With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we’ve got the potential to reach many more. * Our customers are not only grateful for our services but are the absolute best. We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. You can end each work day knowing that you did wonderful work helping our customers. * We treat one another like we treat our customers: with respect and dignity. Diversity, equity, and inclusion are cultural values we take very seriously, and we welcome and recruit team members of all backgrounds and identities. * We offer competitive wages, health, dental & vision coverage, paid parental leave, 12 paid holidays, your very own professional development budget, and an awesome vacation package. * We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco, CA and in Kingston, NY. If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team. Please apply directly here on our website for us to consider your candidacy. We will only be reviewing applications submitted to our website. When you apply, please complete all questions on the application to be considered.