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Job DescriptionInside Acquisitions Specialist/ Lead Manager The Inside Sales/ Lead Manager is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads. What you will do: • Answer inbound inquiries and prospect calls from web chat and call centers, • Aggressive follow up on "after-hours" or missed calls, • Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers, • Set appointments for Real Estate Consultants to continue the sales process, • Audit leads to ensure they're followed up on appropriately, • Assign leads that aren't auto assigned to Real Estate Consultants, • Follow up on aged leads, • You have 2+ years of experience working in a high volume inbound/outbound call environment, • You have followed up on leads to begin the lead qualification process, • You have experience working with consumers/homeowners (preferred), • You have experience in real estate (preferred), • You have a Bachelor's Degree (preferred), • Our company is FULLY REMOTE, • Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment, • 2025 Revenue is up 60% year over year compared to 2024, • 2025 Ratified acquisitions are up 70% year over year compared to 2024, • Q4 2025 sales are up 100% compared to Q3 2025, • Q4 2025 revenue is up 152% compared to Q4 2025, • Q4 Ratified acquisitions are up 64% compared to Q4 2025 House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. Total Compensation Range: $60,000-$95,000 per year (inclusive of base salary and bonus)

Job DescriptionLooking for a Flexible Telemedicine job where you can work from home and control your schedule? We’re seeking skilled clinicians with multiple state licenses to provide virtual care primarily in the medical weight loss space. ***If you do not have at least 3-4+ active state licenses as well as experience prescribing compounded GLP-1s for weight loss - please Do not apply What’s in it for you: * Flexible Schedule: 1099 Independent Contractor - Work 20-40 hours/week. Choose your hours and adjust them as needed. * Competitive Pay: Up to $120 per hour, depending on type of visits completed * Fully Remote: Deliver care through video, phone, and chat. * Added benefits: Malpractice insurance and collaborating physicians provided Requirements: * Licensure: We have needs in all states! Active non-restrictive APRN licensure in 3-4 states minimum (highest need states: CA, TX, FL, NY, IL, AZ, GA, NC, NJ, OH, VA). * Experience: 3+ years of NP Experience. Must have experience prescribing compounded GLP-1s for weight loss * Board Certification: ANP, FNP, AGNP (must be able to see all patients 18+) * Availability: Ability to work 20 hours per week. Must be available for 2 weekend shifts per month Take your career to the next level in telemedicine. Apply today!

Job Description Level 1/2 Help Desk Admin - End User Support Job Location: Philadelphia, PA (remote possible) Full time position- Wednesday-Sunday Shift Experience- 5+ years Salary: 55-65k Job Description: Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced environment. The position is part of a technology team that has responsibility for internal and customer facing solutions which are hosted in our enterprise class data centers. The Level 1 Operations Team is responsible for supporting our client's end users supporting hardware, software/applications, printer, phones etc. Position requires an experienced, highly motivated Help Desk Admin with a minimum of one to three years' experience in Help Desk Support.. Major Responsibilities • 5+ years of experience with IT helpdesk or support position., • First line of support to clients regarding software, Hardware and systems., • Respond to end customer issues through phone, email, remote-in software, and computer chat., • Knows the Ins and Outs of a Network, Servers and Windows PC (Hardware & Operating System), • Have an understanding of an IP network, including switches/firewalls and how to troubleshoot different issues., • Able to self-manage and hold themselves accountable., • Can translate technical problems to the end user in a plain speak way that allows them to understand the problem and solution., • Enjoy people and care to develop strong relationships with clients., • Be an optimist at heart., • Resolves problem situations in a professional manner., • Experience with iPhone/iPad/Android., • Experience supporting phone systems from Microsoft Teams, • Experience with Apple computers in a networked environment., • Nable RMM (remote management of computers)., • Experience supporting printers/copiers in a networked environment., • Basic knowledge of windows server environment including active directory, DHCP, DNS, services, event logs, Line of Business application installations and management., • Support for Microsoft related technologies: Windows Server, Exchange, SQL, Office 365, Windows 7/10, etc. The Job: • Monitors ticket database and monitoring platform and follows up with assigned personnel to ensure timely resolution of problems, • Invokes problem escalation procedures to coordinate recovery, • Isolates problem trends and ensures that troubleshooting efforts are completed, • Solves problems and makes decisions on a daily basis to help resolve issues, • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department., • Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service, • Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service, • Above all, build professional and sincere relationships with clients and seek ways to improve their satisfaction with our service., • Learn the ins and outs of our clients' unique work environments., • Work to quickly resolving incidents submitted by our clients., • Monitor alerts generated by our tools to resolve incidents before our clients are even aware., • Enter all work as service tickets and time as it occurs., • Interact with vendors to support customer's specific line of business applications, copiers/printers, internet service providers, etc., • Remote access solution implementation and support: VPN, Remote Desktop, RemoteApp., • IT environment documentation to include system reviews and recommendations., • Communication w/customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages., • Understanding of server administration, troubleshooting, capacity planning, and disaster recovery planning., • Create technical documentation when needed, • Work closely with the multiples constituents including customers solutions, production support, as well as network, security, desktop support, and systems administrators to optimize the systems and related components., • Just as the Level 2/3 Engineers will be supporting you, you will also need to support them. We are a team and supporting those around us is a must! Must Have qualifications • Working knowledge of Windows server administration, • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified., • Technical, analytical, interpersonal and organization skills required, • Flexibility, integrity, teamwork, and unwavering commitment to client satisfaction, • Able to take ownership of and troubleshoot a broad variety of system problems, • Ability to work well with others, as well as independently. Attention to detail., • Position requires on-call support including planned and unplanned responses to a 24x7 environment. Bonus • Microsoft Certifications, • Working knowledge of ITIL principals and procedures. Non-skill requirements: • Pass a background check., • Able and willing to lift 50+ lbs of equipment.

Job Purpose: This position is anticipated to be scheduled a shift from Sun - Thurs 12pm-8pm. In this role you will function as a specialist in de-escalation, customer facing processes and policies, and back-end billing operations. Work both independently, and interdepartmentally as needed to achieve optimal customer satisfaction. Process complex and high-profile customer issues, increases customer satisfaction, and decreases multiple contact cases. Handle executive escalations, which include, but are not limited to, complaints to executive board members, the Better Business Bureau, the Attorney General and other consumer protection organizations, as well as media, social media and legal threats, often acting as a liaison between our company and outside organizations. Identify complaint trends, defects, and process/policy issues, and provide recommended solutions in order to improve our products, services, and the overall customer experience. Responsibilities: • Manage executive level escalations, as well as organic escalations within customer care, with a high level of customer satisfaction through email, phone, internal chat, and social media platforms, • Adeptly apply professional communication skills, showing empathy when appropriate, and clearly communicating technical processes both verbally and in writing., • De-escalate difficult customer situations via phone or email, • Work jointly with other departments, management, and remote colleagues to develop and provide creative, effective solutions when resolving escalated customer issues, • Employ active listening and thorough case research to make informed decisions, • Learn and utilize necessary case management and web tools to complete tasks, • Research and resolve advanced and back-end billing issues., • Utilize knowledge of IONOS products and services, reasoning and compromise, for positive issue and/or conflict resolution., • Analyze customer issues, as well as IONOS' products, policies and procedures to identify root causes for issues, • Make analysis-based suggestions for product, policy, and procedure improvements as well as defect elimination, • Address and resolve back-end issues including, but not limited to, chargeback disputes, collections discrepancies, bankruptcy filings, credit card de-authorization requests, wire payments, and creating billing process tickets., • Maintain a positive image of IONOS' as a company and its' Customer Care organization by managing potentially difficult and evolving situations clearly, courteously and professionally., • Balance multiple issues in a fast paced environment and manage changing priorities. Required Qualifications: • High school diploma or equivalent., • At least three (3) years of progressive customer service experience with handling complex issues, • Demonstrated strong spoken and written communication skills., • Proficient in word processing, spreadsheet and presentation software. IONOS currently uses G-Suite (Docs, Sheets, Slides), • Experience working in a high volume setting while maintaining attention to detail., • Prior experience providing customer service via telephone and email., • Adept in customer service skills such as active listening, conflict management, de-escalation, professional speaking and writing, • General understanding of web hosting, using online interfaces, email, service loss or server downtime, social media platforms, etc, • Ability to learn and maintain intimate knowledge of IONOS' products and services., • Experience in various Social Media platforms Preferred Qualifications: • Prior experience in "second level" or "escalated" customer conflict resolution., • Expertise in customer service processes and escalations., • Experience in web hosting technologies, domains, networking, or server use/support, • Prior experience utilizing creative writing in a professional setting., • SAP experience Physical Requirements and Working Conditions: • The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis., • The ability to use a computer and telephone for extended periods of time to communicate, create, and access information., • The ability to regularly sit or stand for extended periods of time Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company. Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

Job DescriptionRole Overview The Solutions Architect role at Infinite Lambda is designed for a technical leader who bridges sales and engineering, driving growth in a fast-growing consultancy focused on data and AI solutions. This position is crucial for engaging clients, shaping sales strategies, and expanding into new markets. The position is titled Solutions Architect, reporting directly to the General Manager, US, and is situated within the Global Sales Organization. This leadership role is critical for aligning technical expertise with sales objectives, ensuring Infinite Lambda’s solutions meet client needs effectively. LOCATION & WORK ARRANGEMENT The role is remote, but you will be expected to travel to client sites and occasionally for in-person Infinite Lambda meetings. You will be covering both South America and the US, offering flexibility to work remotely and onsite as needed. DETAILED RESPONSIBILITIES PROSPECTIVE CLIENT ENGAGEMENT * Initiate and manage engagements with prospective clients from the early stages of the sales process, ensuring a strong start to the sales cycle; * Understand and document client needs, articulating how Infinite Lambda’s products and services can address these needs effectively; * Collaborate with the sales team to drive a collaborative approach, creating compelling proposals that align with client expectations; * Conduct and facilitate technical deep-dive workshops with prospective clients to showcase capabilities and gather insights, using workshop outputs to strengthen proposals; * Identify relevant Infinite Lambda products and services, working with the sales team to position them strategically for each opportunity; * Assist both the sales and delivery teams in estimating project scope, effort, and resources, producing realistic and commercially viable account strategies. This includes defining initial team composition, tools to utilise, and a high-level roadmap. LEAD SALES ENGINEER STRATEGY * Work with departments such as Product & Services, Customer Success, and Sales & Partnerships to clearly define roles and responsibilities, ensuring seamless collaboration across functions; * Collaborate with Product & Services to stay informed about existing offerings and influence product roadmaps, helping design new products and services based on client feedback and market trends; * Enhance the positioning of Infinite Lambda’s products and services during the sales process and beyond, improving how value is communicated to clients; * Liaise with senior leadership (CEO, CTO, CPO, COO, CSO) at Infinite Lambda to formulate a clear strategy for combining data and cloud expertise into a holistic value proposition, strengthening the company’s market positioning; * Conduct regular research on industry trends, working with leadership to evolve strategies as appropriate to maintain competitiveness; * Deepen subject-matter knowledge in Infinite Lambda’s key industry verticals, ensuring a strong understanding of client needs and market dynamics. ADDITIONAL DUTIES * Work with Infinite Lambda’s executive team to help steer the company’s overall strategy in a positive direction, providing insights from solutions architect perspectives. * Represent Infinite Lambda at external conferences and events, promoting the company’s brand, thought leadership, and expertise in data and cloud engineering. REQUIREMENTS * Education: A Bachelor’s degree in Engineering, Computer Science, or a related field is required; an advanced degree is preferred; * Experience: A proven track record in sales engineering or technical sales, preferably within the data, cloud, or technology sectors, with significant leadership experience; * Technical expertise: experience in data engineering, analytics engineering and data scientist roles and related technologies, such as AWS, Azure, Snowflake, Redshift, Databricks, dbt and machine learning frameworks is essential; * Data architecture: Stream processing and batch data warehouse processing, event-driven architecture, micro services, DataOps and MLOps practices; * Communication skills: Exceptional verbal and written communication skills, with the ability to translate complex technical concepts into business benefits for clients and stakeholders; * Leadership and strategy: Experience in leading sales engineering teams or functions, with a strategic mindset to influence company direction and market expansion; * Collaboration: Strong ability to work effectively across different departments and levels, fostering collaboration with Product & Services, Customer Success, and Sales & Partnerships; * Market expansion: Experience in international markets or expanding into new regions is a plus, particularly knowledge of South American markets and business practices, which is desirable for this role. * Traveling: The Solutions Architect role Requires travel at least once per month to NYC/California, Philadelphia, etc... INTERVIEW PROCESS * Intro call with TABP: 45-min * Technical interview with Head of Engineering: 90-min * Interview with General Manager & CTO: 45-min * Cultural Chat with CEO: 45-min Why join Infinite Lambda * We support your growth with dedicated learning time, access to top-notch resources and a knowledge-sharing culture; * You work autonomously here in a wholesome environment and get as much paid holiday as you need; * The projects are diverse and give you plenty of opportunity to experiment with new tech; * The benefits are plenty, with work-from-home budget, a company MacBook and more on the list. ▶ ▶ Submit your CV in English in PDF. ▶ ▶ Mind that as we are an international team, internal communication is in English. ▶ ▶ In the US, as a final step in the hiring process, applicants are required to undergo a criminal background check with an accredited third-party screening company. Employment offers depend on the successful completion of this background check and the verification of all relevant information. We will request your explicit written consent before any screening begins. We are committed to fair hiring practices and will consider all qualified applicants in accordance with applicable federal, state, and local laws governing criminal background inquiries. Infinite Lambda is an equal opportunity employer. Our inclusive culture celebrates diversity and treats everyone with dignity and respect. Accordingly, our selection process will never discriminate against applicants on the grounds of any characteristics, such as disability, age, gender, sexual orientation, family status, race, faith or other. Compensation Range: $180K - $200K

Job Description Apply now: Technical Product Manager, location is Remote (U.S. – East Coast preferred). The start date is ASAP for this contract-to-hire position. Job Title: Technical Product Manager Location-Type: Remote (U.S. – East Coast preferred; occasional travel to PA/NJ offices) Start Date Is: ASAP Duration: Contract Compensation Range: $80-$90 per hour W2 Only Job Description: Lead discovery and product development for AI-powered search and workflow solutions within a professional research platform, driving greenfield innovation and iterative product delivery. Day-to-Day Responsibilities: • Lead discovery and research initiatives around search and content discovery tools, • Conduct customer interviews, user research sessions, and SME feedback panels, • Define OKRs and execute two-week "build → measure → learn” iteration cycles, • Prioritize product opportunities and define clear requirements for engineering teams, • Guide development of conversational search, traditional search, and AI-driven discovery experiences, • Align cross-functional teams across engineering, UX, content, and strategy, • Contribute to documentation and early requirements for future BA handoff Must-Haves: • 7 years of product management experience, including greenfield/new product development, • Strong experience implementing and operating within an OKR framework, • Deep understanding of search mechanisms, taxonomy, indexing, and content discovery systems, • Exposure to AI concepts, including conversational search, chatbot experiences, prompt validation, and GenAI workflows (no coding required), • Experience working in research, scholarly publishing, medical, clinical, or life sciences environments, • Strong customer discovery mindset and experience running research panels/interviews, • Experience operating in fast-paced, ambiguous environments with evolving processes, • Systems-level thinking across UX, backend integrations, and workflow design Nice-to-Haves: • End-to-end understanding of scholarly research workflows, • Experience with conversational UI or chat-driven research platforms, • East Coast-based (PA/NJ preferred), • Background in publishing or research platform organizations

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. ABOUT THE OPPORTUNITY Artera is seeking a mid-level Product Designer to tackle all aspects of the design process. This is a multidisciplinary role that includes research, interaction design, prototyping, and visual design while working with agile cross-functional teams across multi-device experiences. We are looking for a product-minded designer who is able to look deeply at holistic user experiences, device ecosystems, and be able to align that to business objectives. This means exercising good judgment in assessing inputs from teammates, synthesizing these inputs into complete designs, and prioritizing tasks based on desired outcomes. This role will contribute to how we define design processes, interaction models, and visual systems, in service of creating exceptional digital product experiences. Responsibilities • Agile Collaboration & Problem Solving: Work directly with product management and engineering in an agile environment to solve complex design challenges., • Full-Stack UX/UI Delivery: Support the team as needed with wireframes, flow diagrams, rapid prototypes and visual design to help communicate and validate design ideas., • User Research & Usability Testing: Facilitate user research, in collaboration with the team, to validate prototypes and conduct ongoing usability testing of the working software., • Strategic Design Communication: Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually., • Design Operations & Quality Assurance: Manage the design process, drive decisions, track issues, and assist in estimating resource needs and schedules. Work closely with the engineering team to ensure the integrity of interaction and visual design specifications., • Inclusive Design & Accessibility Advocacy: Collaborate with cross-functional teams to ensure that accessibility is integrated into all stages of the product development cycle.Requirements, • Professional Experience: 4+ years of working experience in designing digital products from concept to implementation., • End-to-End Design Mastery: A design portfolio or case studies that demonstrates outstanding interaction design skills from architecture, flow mapping, to prototyping as well as a thorough understanding of graphic design, page layout and typography., • Strategic Tooling & Fidelity: Comfortable working in both low and high fidelity with a keen sense of what tool(s) to choose to clearly communicate ideas or solutions., • Design Advocacy & Storytelling: Ability to articulate the process, approach, and impact of designs., • Research-Driven Strategy: Ability to plan and execute user research programs that inform product design and strategy., • Design Systems Thinking: Experience designing within and contributing to a Design System., • Adaptive Problem Solving: Demonstrated ability to deal with ambiguous environments, including adapting to new challenges, scenarios, and working styles., • Accessibility & Inclusive Design: Familiar with accessibility guidelines and best practices, including WCAG 2.1, and be able to design and test for accessibility throughout the design process.Bonus, • BA or BS in Design or HCI is preferredInterview Process, • We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect:, • Introductory Call with Talent Acquisition (20-30 min): A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the Product Designer role, team structure, and our high-performance culture., • Hiring Manager Video Interview (45 min): A deeper conversation focused on your motivation, demonstrating your potential for rapid growth within the Product Design function., • Portfolio Review (1 hour): A video interview with a panel of three design leaders, where you’ll have the chance to present 2-3 case studies demonstrating your design thinking, craft, systems understanding, and user research skills.

Job DescriptionSalary: Digital Project Manager (Remote) Company Description: IntuitSolutions is one of the nations most innovative ecommerce agencies. Backed by the power of the BigCommerce platform, IntuitSolutions takes a super-creative yet methodical approach to building ecommerce website solutions that push brands to greater heights. Our clients range from small mom-and-pop shops to Fortune 100 companies. Our mission is to help merchants of all sizes scale and grow their business online. Team Description: Our team started in Philadelphia, PA with 2 lifelong friends, so we know the value of building great relationships. While weve been in business since 2001, we consider ourselves a small, boutique, startup-like company that innovates, creates, and rides the ever-changing wave that is the web and technology industry. Over the last 20 years, weve brought on go-getters, creative-thinkers, and tech nerds, encouraging them to bring their humor and their ideas into the organization to build a team that isnt just great at making clients more successful, but more smiley too. Role Description: IntuitSolutions is seeking a Digital Project Manager to join our established, yet rapidly growing services team. This person will work closely with our development and creative teams, along with several of our clients to develop and execute the digital components of each project - including creative strategy, development, execution, and post-op relations. The right candidate will have intermediate knowledge of digital strategy and execution, both in terms of creative approach and implementation. Strong communication skills (written and verbal), an ability to take on and manage multiple projects on tight deadlines, and an understanding of client relationships are a must. Responsibilities: • Manage the process of moving digital projects from concept to execution and evaluation, • Build rapport and manage relationships with internal team members and clients to create and deliver all elements of each project, • Generate and maintain client project schedules and track all digital work in progress using Accelo, Trello, or a related software (as we are considering a few alternatives at the moment), • Act as a client advocate within the agency, representing the clients goals and needs, • Create, scope, maintain, and track key project timelines and budget, • Champion proper usage of time management, • Must be highly organized and able to juggle multiple projects with many moving pieces, weighing priorities effectively, • A customer service orientation and great interpersonal skills Bonus Experience / Skills: • Hands on experience with software/web/ecommerce development, • Experience working for a web or creative agency, • Experience in sales or working with a sales team, • Familiarity with Google Workspace, • Knowledge of HTML and CSS, • Knowledge of UX and responsive design, • Familiarity with SEO, Google Analytics and Digital Marketing strategies, • College degree or above, • PMP Certification Why Choose IntuitSolutions? • We encourage fun and general life enjoyment, • We have a niche offering that other agencies are unable to replicate, • Were in a growth stage with a lot of opportunity for career advancement, • We work with large and renowned clients as well as exciting startups, • We facilitate personal development and education, • Direct access to owners and leadership team, • We offer a full benefits package including medical, dental, vision, life, and retirement savings How to Apply: We cant wait to chat and see if were a good fit for one another! Submit your application, resume and salary requirements through this web portal. We are located in Philly, but this job is remote. Cheers!

Job Description Overview The national offices of the Presbyterian Church (U.S.A.), A Corporation (“A Corp”) “PC(USA)”, based in Louisville Kentucky, serve with mid-councils, congregations, worshipping communities, and partner organizations to carry forth the mission of Jesus Christ. Approximately 400 individuals, diverse in race, age, gender, sexual orientation, faith, skills, and more, come together as colleagues to work for a world where justice reigns, peace prevails, and God’s love extends to all people. This community comprises the staff of national entities: the Interim Unified Agency, the Presbyterian Publishing Corporation, Presbyterian Women, Investment and Loan Program, and the Administrative Services Group. Basic Commitment: This position calls for a commitment to the mission of the Presbyterian Church (U.S.A.) as noted in its theological confessions, the Book of Order, and the actions of the General Assembly. Position Purpose: Delivers high-quality reference and research services across multiple service channels including in-person service desk, emails, telephone, and online chat. Develops research support tools. Contributes to communications, outreach, and other program-related activities. REMINDER: TO APPLY, PLEASE SUBMIT A COVER LETTER AND RESUME Roles and Responsibilities (list in order of priority): • Provides in-person reference and research consultation and assistance during designated research hours., • Provides accurate and timely remote reference services in response to basic and complex information requests to constituencies of the Presbyterian Church (U.S.A.), scholars, and the general public., • Collaborates with Public Services colleagues to continually evaluate and improve reference and research services., • Contributes to the development of subject guides, FAQs, and other research support tools. Leads work on the Presbyterian-affiliated Native American Schools subject guide project., • Serves on the PHS Reparative Description Committee and other cross-departmental teams as assigned., • Contributes writing to the PHS blog and other communications., • Contributes to outreach activities as assigned., • ALA-accredited master’s degree in library or information science with a specialization in archives. An advanced degree in a related discipline, combined with experience in archival reference services, may be substituted., • At least two years of full-time experience in an archives or special collections library., • Demonstrated experience providing research support to diverse user groups with varying levels of exposure to archives., • Time and self-management skills: Effective at meeting deadlines, adjusting priorities, and working on multiple projects simultaneously., • Communication skills: Ability to communicate clearly, positively, and effectively, both verbally and in writing. Strong writing and editing skills., • Interpersonal and relationship skills: Ability to work in a consultative and collaborative style. Ability to effectively manage interpersonal relationships., • Technology skills: Demonstrated ability to use and adapt technology to deliver reference services, manage research workflows, and collaborate effectively in a digital environment. Proficiency with Windows computers and Microsoft software products (Outlook, Word, Excel, etc.). Familiarity with virtual meetings tools (Zoom, Teams, etc.). Able to use and quickly adapt to new and changing software., • Strong attention to detail., • Have a deep understanding and commitment to cultural and racial ethnic inclusiveness. Value diverse groups, ethnicities, genders, communities, cultural constituencies and points of view. Able to relate well to people from all walks of life and of varying theological perspectives., • Fluency in Spanish, Korean, or another language., • Experience in developing educational resources and teaching about archives., • The position is based in Philadelphia and requires regular in-person reference work. Limited opportunities for flexible scheduling or remote work may be available in accordance with institutional policies., • Ability to retrieve collection materials from various locations on multiple floors. This includes using step stools and ladders and handling boxes up to 40 pounds., • Ability to use the computer for extended periods of time., • Sight and hearing required. Additional Information/Benefits: We believe a balanced life, with time for work, leisure, and spiritual nurture, makes us healthier and more productive colleagues. PC(USA) offers a competitive benefits package for eligible employees including Medical, Dental, Pension Plan, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), Flexible Spending Account, 403(b) Retirement Savings Plan, Vacation Days, Sick Days, and Paid Holidays. Presbyterian Church (U.S.A.) A Corporation Commitment: Our faith in God inspires our commitment to the values of diversity, equity, inclusion, and belonging and is grounded in scripture, the Constitution of the Presbyterian Church (U.S.A.), and actions of the General Assembly. The Presbyterian Church (U.S.A.) A Corporation is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, (dis)ability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law. Members of underrepresented groups are encouraged to apply.

Customer Service / Remote] - Anywhere in U.Up to $26 per hour / Flexible schedules / Health, dental & vision / 401k / PTO - As a Call Center Scheduling Coordinator, you will: Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate sch

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer exp

Customer Support / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Ferguson, you will: Utilize your excellent communication skills to provide top-notch customer service to clients via phone, email, and chat; Solve customer inquiries and issues in a t

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's so

Customer Service / Remote] - Anywhere in U.Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

Job Purpose: This position is anticipated to be scheduled a shift from Sun - Thurs 12pm-8pm. In this role you will function as a specialist in de-escalation, customer facing processes and policies, and back-end billing operations. Work both independently, and interdepartmentally as needed to achieve optimal customer satisfaction. Process complex and high-profile customer issues, increases customer satisfaction, and decreases multiple contact cases. Handle executive escalations, which include, but are not limited to, complaints to executive board members, the Better Business Bureau, the Attorney General and other consumer protection organizations, as well as media, social media and legal threats, often acting as a liaison between our company and outside organizations. Identify complaint trends, defects, and process/policy issues, and provide recommended solutions in order to improve our products, services, and the overall customer experience. Responsibilities: • Manage executive level escalations, as well as organic escalations within customer care, with a high level of customer satisfaction through email, phone, internal chat, and social media platforms, • Adeptly apply professional communication skills, showing empathy when appropriate, and clearly communicating technical processes both verbally and in writing., • De-escalate difficult customer situations via phone or email, • Work jointly with other departments, management, and remote colleagues to develop and provide creative, effective solutions when resolving escalated customer issues, • Employ active listening and thorough case research to make informed decisions, • Learn and utilize necessary case management and web tools to complete tasks, • Research and resolve advanced and back-end billing issues., • Utilize knowledge of IONOS products and services, reasoning and compromise, for positive issue and/or conflict resolution., • Analyze customer issues, as well as IONOS' products, policies and procedures to identify root causes for issues, • Make analysis-based suggestions for product, policy, and procedure improvements as well as defect elimination, • Address and resolve back-end issues including, but not limited to, chargeback disputes, collections discrepancies, bankruptcy filings, credit card de-authorization requests, wire payments, and creating billing process tickets., • Maintain a positive image of IONOS' as a company and its' Customer Care organization by managing potentially difficult and evolving situations clearly, courteously and professionally., • Balance multiple issues in a fast paced environment and manage changing priorities. Required Qualifications: • High school diploma or equivalent., • At least three (3) years of progressive customer service experience with handling complex issues, • Demonstrated strong spoken and written communication skills., • Proficient in word processing, spreadsheet and presentation software. IONOS currently uses G-Suite (Docs, Sheets, Slides), • Experience working in a high volume setting while maintaining attention to detail., • Prior experience providing customer service via telephone and email., • Adept in customer service skills such as active listening, conflict management, de-escalation, professional speaking and writing, • General understanding of web hosting, using online interfaces, email, service loss or server downtime, social media platforms, etc, • Ability to learn and maintain intimate knowledge of IONOS' products and services., • Experience in various Social Media platforms Preferred Qualifications: • Prior experience in second level or escalated customer conflict resolution., • Expertise in customer service processes and escalations., • Experience in web hosting technologies, domains, networking, or server use/support, • Prior experience utilizing creative writing in a professional setting., • SAP experience Physical Requirements and Working Conditions: • The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis., • The ability to use a computer and telephone for extended periods of time to communicate, create, and access information., • The ability to regularly sit or stand for extended periods of time Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company. Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.

Job Description We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish. In this role, you will be the primary point of contact for travelers, resolving inquiries and managing itinerary changes with efficiency and empathy. If you are a problem-solver who loves travel, we want to hear from you. Key Responsibilities • Act as the first line of support for clients via email, chat, and phone regarding their travel plans., • Process booking modifications, flight cancellations, and special accommodation requests promptly., • Troubleshoot travel-related issues in real-time to minimize client stress., • Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately., • Problem Solver: You remain calm under pressure and can think on your feet., • Tech-Savvy: You are comfortable learning new booking platforms and working with remote communication tools., • Communicator: Excellent written and verbal English skills are a must., • Experience: Previous background in customer support or the travel industry is highly valued., • 100% Remote / Work-from-home setup., • Flexible scheduling to maintain work-life balance., • Comprehensive training on our travel systems., • Travel perks and industry discounts.

Job DescriptionInside Acquisitions Specialist/ Lead Manager The Lead Manager- Real Estate Investing is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads. What you will do: • Answer inbound inquiries and prospect calls from web chat and call centers, • Aggressive follow up on "after-hours" or missed calls, • Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers, • Set appointments for Real Estate Consultants to continue the sales process, • Audit leads to ensure they're followed up on appropriately, • Assign leads that aren't auto assigned to Real Estate Consultants, • Follow up on aged leads, • You have 2+ years of experience working in a high volume inbound/outbound call environment, • You have followed up on leads to begin the lead qualification process, • You have experience working with consumers/homeowners (preferred), • You have experience in real estate (preferred), • You have a Bachelor's Degree (preferred), • Our company is FULLY REMOTE, • Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment, • 2025 Revenue is up 60% year over year compared to 2024, • 2025 Ratified acquisitions are up 70% year over year compared to 2024, • Q4 2025 sales are up 100% compared to Q3 2025, • Q4 2025 revenue is up 152% compared to Q4 2025, • Q4 Ratified acquisitions are up 64% compared to Q4 2025 House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. Total Compensation Range: $60,000-$95,000 per year (inclusive of base salary and bonus)

Job Description Looking for a Flexible Telemedicine job where you can work from home and control your schedule? We're seeking skilled physicians with multiple state licenses to provide virtual care primarily in the medical weight loss and urgent care space. If you do not have at least 3 or more active state licenses as well as recent urgent care experience OR 1+ year of experience prescribing compounded GLP-1s for weight loss - please DO NOT apply What's in it for you: • Flexible Schedule: 1099 Independent Contractor - Work 20-40 hours/week. Choose your hours and adjust them as needed., • Competitive Pay: Up to $180 per hour, depending on type of visits completed, • Fully Remote: Deliver care through video, phone, and chat., • Licensure: We have needs in all states! Active non-restrictive MD/DO license in 3 states minimum (highest need states: CA, TX, FL, NY, VA, NC, WA, OH, PA, GA)., • Experience: 3+ years of experience after board certification. Must have recent urgent care experience OR at least 1 year of experience prescribing compounded GLP-1s for weight loss., • Board Certification: Internal Medicine (IM), Family Medicine (FM), or Emergency Medicine

Job Description We're in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits. The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions. But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary: We are looking for a high-caliber Business Intelligence leader to serve as the analytical backbone of our post-sales organization. This role will sit at the intersection of customer experience, account strategy, and operational execution, shaping how we identify high-value opportunities, surface risk early, and scale world-class customer management. You will be the primary analytical partner for Customer Management leadership – turning complex customer, operational, and financial data into clear priorities, compelling narratives, and decisive action. This role will have direct influence on strategy and execution, owning analytics that impact retention, growth, and customer outcomes. This position reports directly to the VP of Customer Operations and will work closely with Account Management, Customer Service, Implementation, Product, FP&A, and Operations leaders. Open to remote and hybrid locations (Philly, SLC, and Bay Area). Key Responsibilities: Customer & Account Intelligence • Own customer insights analysis across survey, behavioral, and operational data to uncover trends, risks, and growth opportunities, • Develop actionable account-level insights and reporting that enables Account Managers to proactively plan, prioritize, and engage their book of business, • Architect, build, and own Salesforce and Tableau dashboards and reporting that powers day-to-day post-sales execution and leadership visibility, • Translate analytics into clear recommendations to ensure insights are actionable, • Partner with Customer Management leadership to define, track, and operationalize core KPIs and success metrics, • Collaborate with Operations, Product, Analytics, and FP&A to improve data quality, scalability, and reporting infrastructure, • Support workforce planning and capacity modeling, helping leadership align staffing and demand as the business scales, • Deliver executive-ready business reviews and insights that connect customer performance to operational and financial outcomes, • 7+ years of experience in business intelligence, analytics, revenue operations, or a similar role; exceptional candidates with equivalent experience considered, • Proven ability to translate complex data into clear, actionable insights and strategic recommendations, • Advanced data visualization expertise, with proficiency in Salesforce, Tableau, SQL, Excel, and PowerPoint, and a track record of building compelling executive narratives, • Detail-oriented problem solver, communicator, and collaborator, effective at partnering with cross-functional teams and influencing stakeholders at all levels, • Experience with customer feedback analysis, segmentation, journey analysis, and health scoring is highly preferred, • Fully paid medical, dental, and vision benefits., • Flexible PTO, • 401k company contribution, • Tuition reimbursement, • Professional development allowance, • Transportation allowance and daily parking reimbursement The drive to learn, to improve, and to deliver outstanding value every day. See the field The ability to see the big picture and prepare to meet tomorrow's needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.

Job DescriptionHiring Location This is a remote position. We are accepting applications from candidates in the following locations for this exciting opportunity: * USA: Connecticut, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Florida About Phorest Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company. We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster. The Opportunity As an Account Executive (Upsell) at Phorest, you’ll play a key role in driving revenue growth, feature adoption, and long-term client success across our existing customer base. Your mission is to help salon owners and managers get the most value from Phorest by identifying opportunities to expand usage, activate paid features, and unlock growth. This is a quota-carrying individual contributor role focused on revenue expansion within our existing customer base. You’ll own a portfolio of accounts and drive upsell, cross-sell, and feature adoption through proactive, value-led sales conversations. What You’ll Do * Identify opportunities for feature expansion, upsells, and increased client value across your portfolio. Track client activity and success metrics to ensure customers are getting maximum value from Phorest Pay or subscription features. * Own and deliver against quarterly and annual upsell and expansion targets. * Encourage and support adoption of paid features such as Phorest Pay, Ads Manager, and other growth tools. * Deliver clear, confident onboarding sessions and training that empower clients to use new features effectively. * Drive measurable improvements in product adoption and usage across your client base. * Build strong, trusted relationships with salon owners and managers through regular engagement and expert guidance. * Act as a client advocate by gathering feedback and usage insights to inform internal teams. * Provide structured reporting on client trends, feature usage, and opportunities to improve the overall product experience. Who You Are * 2+ years’ experience in Sales or Account Management within a SaaS or technology environment. * Proven track record of meeting or exceeding revenue, upsell, or expansion targets. * Comfortable owning a commercial pipeline, forecasting opportunities, and closing deals within an existing customer base. * Confident leading value-led sales conversations, negotiating, and influencing decision-makers. * Strong relationship builder who can grow accounts and identify expansion opportunities through consultative selling. * Experienced using CRM systems to manage accounts, track activity, and report on performance. * Highly organised and proactive, able to manage multiple accounts while consistently driving revenue outcomes. * Motivated by targets, growth, and commercial impact. Benefits ????Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service. ????As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection. ???????? We help you travel by providing a bike to work scheme as well as tax saver transport tickets. ????️‍♀️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause. ????We care for your family and provide Enhanced Maternity and Paternity Benefits. ????We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning. ????Moving house? Phorest employees get 3 moving days. Want to learn more about Phorest? Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest. Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest! Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: • Be able to type 40 words per minute or greater; • High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed., • Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you., • A personal desktop computer running a licensed version of Windows 11 Pro, with 8 GB of RAM. Laptops are not eligible for the work-at-home agent program., • Must have Remote Desktop Connection (RDC) installed., • A 19″ flat panel monitor (minimum), multiple displays recommended and preferred., • A webcam, for training, compliance, and collaboration purposes., • A wired network connection (wireless is not permitted)., • An approved-brand USB headset for VOIP, • A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred. Apple or Samsung brand preferred. Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks