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Job DescriptionAtmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with nine specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value. THIS ROLE WILL REQUIRE 5 DAYS ONSITE AT OUR CLIENT AND POTENTIAL INTERNATIONAL TRAVEL We are seeking an AI-forward Software Engineer with expert-level knowledge of GitHub Copilot and Amazon Q features. With both hands-on experience, and mentoring capabilities, this individual will design and deliver structured hands-on developer sprints centered around AI. This contractor opportunity is likely to include international travel for an extended period of time (potentially 4-6 weeks). For more details, please review the description below.Key Responsibilities • Design and deliver structured, hands-on developer sprints focused on GitHub Copilot and Amazon Q., • Facilitate live coding sessions, demonstrations, and collaborative labs., • Mentor developers through real-world challenges, providing guidance on prompt engineering, debugging, and feature implementation., • Develop and maintain instructional materials, including curriculum, documentation, and best-practice guides., • Adapt instructional strategies based on participant feedback and learning progress., • Promote responsible AI usage, including security, ethics, and data privacy considerations.Required Skills & Proficiencies, • Generative AI & Tool Expertise, including MCP usage and Agentic Orchestration, • Expert-level knowledge of GitHub Copilot and Amazon Q features, including Copilot Chat agents and Amazon Q’s /dev command., • Advanced prompt engineering skills for both platforms., • Understanding of Copilot Enterprise and Amazon Q for Business, including RAG and internal codebase reasoning., • Intermediate understanding of LLM fundamentals, AI ethics, and security practices., • Strong problem-solving mindset and diagnostic skills., • Passion for generative AI and developer enablement.Instructional & Communication Skills, • Advanced curriculum development and public speaking abilities., • Expert-level live coding and demonstration skills., • Strong mentoring and facilitation capabilities., • Intermediate technical writing skills for post-sprint resources.Technical & Development Skills, • Advanced proficiency in at least one of Python, JavaScript/TypeScript, or Java., • Expert fluency with IDEs such as VS Code and JetBrains., • Deep understanding of GitHub Flow, Agile practices, and version control., • Intermediate knowledge of cloud and DevOps fundamentals (AWS, IaC, CI/CD)., • Strong grasp of testing and debugging strategies.Preferred Qualifications:, • Certifications in cloud platforms (e.g., AWS) or DevOps practices., • Contributions to open-source or developer communities.

Job Description ABOUT RIA HEALTH Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $12.5 million through a Series B financing led by Peloton Equity. Our existing investors SV Health, BPEA and SOSV also participated in the Series B. The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum, Beacon Health Options, Highmark Health, and Magellan Health. Ria Health will enable patients to achieve long term success in reducing or eliminating their alcohol consumption, and live healthier and happier lives. We are seeking a Clinical Intake/Triage Nurse to join our rapidly growing team. JOIN THE RIA HEALTH TEAM! Join the team that integrates medical care, behavioral support, and technology tools to help members achieve their personal goals in treating alcohol misuse. Ria Health is a Center of Excellence that delivers a Joint Commission accredited program that leverages evidence-based pharmacotherapy, psychosocial support, and an engaging care delivery platform to help members achieve lasting improvements in their quality of life. Ria’s published outcomes data set the standard for effectiveness in alcohol treatment. The Ria program is delivered through telehealth and by a care team of Physicians, Nurse Practitioners, and Coaches with clinical expertise to manage care and outcomes for Ria Health members. WORK AT RIA HEALTH AS A RECOVERY COACH The role of a Ria Health Recovery Coach is to support Ria members to reduce or eliminate alcohol use through pharmacotherapy, targeted protocols, technology platforms, and coaching tools. Coaches are to provide education on alcohol use and its effects on health, the benefits of using pharmacotherapy, and effective behavioral change. Next is to use various coaching tools based on CBT and MI to provide positive short- and long term health outcomes for members. Last is using various engagement techniques based on empathy, rapport, compassion, nonjudgement, warmth, and positive regard. All the above is done in a virtual team clinic environment. All coaches are to work interdependently with various team members and departments. Coaches are to use Ria’s various technology platforms to monitor members to positive outcomes, collaborate with various team members, develop new coaching tools, problem-solve on retention concerns, and manage member’s coaching experiences from beginning to end. PRINCIPLE DUTIES and ESSENTIAL RESPONSIBILITIES * Evaluation of new members including a standardized intake with a formulation of an individualized care plan * Collaborate with supervising medical staff and interdisciplinary treatment team, to develop and revise member care plans * Facilitate individual coaching through 15-30 minute video/phone calls and app-based communication channels. * Manage a caseload of members and monitor health outcomes, coordination of care, and case management services. * Facilitate various evidence-based interventions to support pharmacotherapy, reduction in alcohol use, and promotion of positive health outcomes. * Demonstrate professionalism, attentiveness, and promptness during the session, throughout the course of care, and during various technology interfaces with members. * Build relationships with Ria members to ensure high engagement and quality experiences with members * Document sessions into EMR and billing systems * Develop a plan of action for maintaining members and keeping active productivity * Provide coordination of care, case management, and advocacy when needed and throughout a member’s time with Ria Health. * Provide coaching services during normal business hours and/or as approved * Plan around member load to optimize continuity of care * Track member’s engagement and outcomes throughout the program * Attending team meetings, coaching syncs, and other related meetings * Develop new clinical tools for Ria Members * Collaborate with Product and Coaching team on program development * Maintain HIPAA and privacy standards and/or as determined by funding and accreditation bodies. * Continuous learning and change advocacy as determined by industry trends, community needs, and best practices. * Ability to work some evenings and/or weekends * As needed administrative tasks and member coverage * Acknowledgment that work may involve working with Protected Healthcare Information and agree to abide by all company policies and procedures for keeping that information secure and private. * Agree to work within the policies and procedures of Ria Health, including the Information Security, Acceptable Use, Remote Work/Teleworking, and the Monitoring and Recording policies. Violation of company policies may be grounds for discipline, up to and including termination. COMPETENCIES: * Advocacy & Mentorship: Support clients in navigating recovery systems and accessing resources. * Ethical Practice: Maintain confidentiality and establish professional boundaries. * Cultural Competence: Respect diverse backgrounds and promote inclusive recovery pathways. * Clinical Competence: Develop individualized, stage-of-change–aligned treatment plans with clear goals and interventions * Proficient in evidence-based modalities: Motivational Interviewing, CBT, trauma-informed and culturally attuned approaches. * Facilitate therapeutic individual and group sessions GOALS: * Conduct prompt coaching sessions for Ria members as scheduled * Respond to Ria members chat-based communication and scheduling needs within 1 business day * Maintain fidelity checklists and benchmarks in a coaching model, clinical protocols, and pharmacotherapy guidelines * Timely documentation within 24 hours * Come prepared with coaching plans in supervision and collaborative care meetings. * Ensure care plan goals and related health-outcomes are met with members at 3, 6, 9, and 12 months * Provide various touch-points with members to build dynamic experiences and manage expectations with members * Maintain member satisfaction throughout the program REQUIRED SKILLS AND EXPERIENCe: * Certified as an alcohol and drug counselor in your state or equivalent to Advance Alcohol and Drug Counselor (AADC), Alcohol and Drug Counselor (ADC), CADC (Certified Alcohol Drug Counselor), CADAC (Credentialed Alcoholism and Substance Abuse Counselor), LAADC (Licensed Advanced Alcohol Drug Counselor), or MCAP (Master Certified Addiction Professional) or equivalent * Certification must be part of IC&RC (International Certification & Reciprocity Consortium) and able to apply for reciprocity * 3-5 years in AUD or addiction treatment * BA/BS and/or MA preferred * Background in addiction treatment/services, wellness, chronic disease management, and related topics * Secure private space with proper lighting to conduct video coaching sessions, team meeting, and maintain privacy compliance * Direct high-speed internet access to properly host video coaching sessions, team meetings and related meetings * Experience with EMR systems, Zoom conferencing, and app-based applications * Knowledgeable of SUD treatment programs that are evidence-based and outcome-driven * Knowledgeable of harm reduction models * Experience with planning and managing client caseload around their health * Experience with providing continuous professionalism, engagement, and promptness * Experience with pharmacotherapy and/or medicated-assisted treatment * Experience with a startup, virtual health and/or telehealth settings KEY PERFORMANCE METRICS: * On-time delivery of coaching sessions as measured through call and video logs. * Active licensed and in good standing as measured by licensing board * Notes charted and signed with 24 hours as measured in the timestamps * Maintain continuity care for members as measured by number of reschedules through API and Zoom. * Weekly coaching sessions scheduled during coaching operating hours as measured through internal scheduling systems. * Utilization of evidence-based practices as measured through reporting of EMR based documentation. * Weekly coaching sessions performed as measured through internal system completion percentage * Member satisfaction maintained as measured by program surveys, discharge questionnaire, and supervision ENJOY MANY RIA HEALTH BENEFITS * Join a team of Mission driven professionals dedicated to offering a next-generation solution in the treatment of heavy alcohol use and addiction * Experience professional growth within a rapidly expanding tech-healthcare company * Work remotely anywhere in the United States * Career opportunities include full-time, part-time, and on a contract basis * Competitive compensation * Telehealth training and development * Accrued PTO for full-time team members EQUAL EMPLOYMENT OPPORTUNITY Ria Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. MAKE AN IMPACT AT A CRITICAL TIME The pandemic has caused a global crisis; there has been a tremendous increase in anxiety, trauma, and stress for millions of people, increasing the misuse of alcohol. As a result, Ria Health has experienced a 500% increase in demand from patients seeking a specialized treatment program for alcohol misuse. We seek team members motivated to provide high-quality, patient-centered, evidence-based care through telemedicine that improves the health and wellbeing of the people we support. Ria Health Vision: A world with accessible, compassionate, and effective treatments to reduce the burden of all those who suffer from Alcohol Use Disorder. Ria Health Mission: We combine medical science, technology, and human compassion to deliver private, evidence-based, telehealth alcohol treatment programs for anyone who wants to drink less and live better. Ria Health Values: Compassion – we promote a culture of empathetic care and communication. We actively listen, we always encourage, and we provide support. Integrity – We are honest, open, ethical, and fair. We hold ourselves accountable when we make mistakes. Teamwork – working together, we will achieve great things. Embrace Change – we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement. Always Learning – We celebrate curiosity and discovery through development and research.

Job Description An Implementation/Technical Project Coordinator is an integral team member, serving as the primary point of contact for CorVel’s Enterprise Comp Solution implementations. They oversee all onboarding details for new customers and are responsible for driving action items critical to timely and accurate account setups. This is a highly visible role that requires a great deal of communication and coordination between different groups. The Implementation Coordinator works with all offices of the organization including Account Management, Customer Configurations, Software Development, Business Operations, and Executive Management, communicating requirements and deliverables with an exceptional level of customer service and professionalism. This role will have a major impact on the success of our software development team as it strives to deliver applications that are vital to the services that CorVel provides. In addition to project management skills and some knowledge of the software development process, the coordinator will need to develop and maintain a strong working knowledge of CorVel’s business. Qualified candidates for this position are recent graduates / early-career individuals with a strong drive to learn and grow as a member of the CorVel family. They are highly organized, detail-oriented, adaptable to frequently changing priorities and able to work independently as well as part of multiple teams. They must have outstanding communication and critical thinking skills, and the ability to build positive, cooperative relationships across the organization. This is a remote role with occasional requirement to come into our Portland, OR office for customer data delivery. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Coordinate multiple implementations while maintaining accurate details at all times, • Maintain accurate project schedule using established tools, • Communicate project scope, schedule, status, and deliverables to all levels of the organization, • Lead weekly/bi-weekly customer onboarding meetings with field and setup teams, stakeholders, technical resources and management, • Facilitate data file transfers between multiple vendors, field teams and IT groups via network drives, customer FTP sites, and other secure media devices, • Review, understand and interpret claim data submitted in varying formats from prior vendors, • Develop knowledge of CorVel systems as they relate to Enterprise Comp Solutions, • Identify process improvement opportunities to automate and enhance team responsibilities, • Communicate technical data, issues, solutions and process-related information to non-technical teams, • Maintain all project implementation documentation including meeting notes, timelines, requirements, and stakeholders, • Serve as the central communications and documentation contact for implementations, • Execute queries for data analysis, claim inventory, validation issues etc., • Lead and coordinate schedules and activities for assigned software development projects and project teams, • Lead daily project team meetings, • Identify and remove impediments to software development teams' progress, • Participate in requirements gathering process and create product backlog items for development team, in conformance with process guidelines, • Participate in product backlog item prioritization, • Monitor the project backlog to ensure project priorities and deadlines are effectively met, • Facilitate communication between end users, stakeholders, product managers and software development project teams, • Manage, in collaboration with UAT coordinator and IT staff, the software release process for assigned projects, • Prioritize work effectively to assure maximum efficiency and productivity as well as quick and timely response to customer issues, • Effectively and consistently communicate with team members, supervisor and other parties KNOWLEDGE & SKILLS: • Demonstrable skills with Agile / Scrum, Kanban, Waterfall methodologies, • Demonstrable ability to read and write simple to moderate SQL queries., • Demonstrated ability to manage details and timelines for multiple, simultaneous, complex implementations, • Adept at thriving in a fast-paced environment with firm deadlines, • Strong organizational skills and attention to detail, • Strong professional interpersonal and communications skills (verbal or written) including effective and appropriate use of email, chat, etc., • Ability to work with technical and non-technical team members across the organization with varying communication styles, • Strong analytical problem-solving and problem-resolution skills, • Technical aptitude for learning new systems and technical processes, • Knowledge of the full software development life cycle, • Familiarity with Microsoft Azure DevOps or other development platforms, • Knowledge of project management tools and practices, • Basic understanding of relational database architecture, • Advanced abilities in Microsoft Excel, Word, Outlook, • Accurate typing skills, 65 WPM or higher Preferred Skills: • Knowledge of claims administration PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $22.63 - $33.77 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description Position is remote, 100% tele-health. Available as a part-time, 1099 role! Who we are: Bend Health is revolutionizing the treatment of mental health conditions for kids and teens. Our innovative technology achieves better outcomes and leads to happier, healthier lives while ensuring stigma, costs, and logistics are no longer barriers. Come and be part of a fun, collaborative, supportive, motivated, and data-driven team that's creating the first scalable and integrated model in mental healthcare for kids and teens. Help us shape the future of pediatric mental health and bend the healthcare system to work better for everyone. Today's world can be intense and stressful, and it's taking an unprecedented toll on kids, teens, and families. Bend Health's collaborative care model relies on therapy to help families manage the ups and downs of everyday life. These challenges could involve managing emotions, challenging negative thinking, and reducing stress and anxiety. We are looking for a part-time, licensed therapist passionate about whole-person, whole family mental health care to join our clinical team. This position reports to a Clinical Supervisor. What you'll do: • Practice evidence-based techniques to motivate, guide, and help our members meet their goals successfully, • Partner closely with other members of the clinical team, including psychiatrists, coaches, nurses, and behavioral case managers, • Pilot experimental therapy protocols and techniques, • Participate in training on our proprietary curriculum and collaborative care model Who you are: • Practicing at the top of your license as a LMFT, LPC, LCSW, or LMHC, • Experience with pediatric trauma work required, • EMDR training preferred, • Licensed in Oregon + other states is a bonus, • Tech-savvy and comfortable practicing telehealth via video, • Organized and excited by a dynamic team environment, • Warm and engaging clinical style, • Passionate about helping kids and teens achieve goals, • Availability to work evening hours, • Potential opportunity to work Saturdays We want to inform you regarding fraudulent postings and communications from individuals posing as Bend Health employees to job seekers. Please look at our current openings to ensure they match with third-party job hosting sites. If you are applying for a position with us, we will always take the following steps: • We will only email you from the @bendhealth.com domain, • Our screenings and interviews will be via phone or Zoom/Google Meets Video - Never chat or instant message, • We will not send you a check until you are actively employed At Bend Health, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Customer Service / Remote] - Anywhere in U. Up to $78K per year - As a Customer Experience Rep at Alt, you will: Engage with collectors through chat, email, and phone support, providing knowledgeable assistance regarding the auction process, card valuations, and other platform functionalities; Handl

Customer Service / Remote] - Anywhere in U.Up to $55K per year / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Point of Rental Software, you will: Provide exceptional customer service and technical support to clients via phone, email, and chat; Troubleshoot and re

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and tran

Call Center / Remote] - Anywhere in U.Benefits - As a Customer Service Rep at Keen, you will: Respond to inbound customer communications by phone, live chat, and email politely and efficiently within a fast-paced environment; Answer product questions from customers and provide solutions based on ind

K per year / Medical, dental & vision / 401k / PTO / Remote worker stipend - As a Customer Advocate at Sana, you will: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email); Assist membe

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Agent at Clerk Chat, you will: Respond to customer inquiries and issues in a timely and professional manner; Maintain a high level of customer satisfaction by providing excellent service and resolving problems effecti

Call Center / Remote] - Anywhere in U.Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Trou

Job DescriptionCrafting Brighter Futures for Families Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a remote Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: * Engage with clients to understand their financial goals and concerns. * Present tailored solutions to safeguard their assets effectively. * Maintain a pulse on the industry, ensuring you offer the best and most updated advice. * Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? * Remote Work: Enjoy the benefits of a work-from-home full-time role that has flexible hours. * Unlimited Earning Potential: Your dedication determines your earnings*. * Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! * Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential., 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. * When will I hear back after applying? Typically, within 24 hours. * Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. * What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

Customer Service / Remote] - Anywhere in U.Up to $75,900 per year / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at MeridianLink, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer

Customer Service / Remote] - Anywhere in U. Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer

Customer Service / Remote] - Anywhere in U.K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and

Job Description CorVel Corporation, a renowned provider of health management and billing technology, is seeking a dynamic Sr. ServiceNow Developer to join our team. As part of the Enterprise Solutions Team, the Sr. ServiceNow Developer will play a crucial role in developing and maintaining CorVel’s ServiceNow Platform implementation and supporting the business processes it underpins. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Develop, configure, troubleshoot, and implement baseline and custom applications to augment the ServiceNow platform., • Maintain the ServiceNow platform’s stability and implement necessary changes., • Exhibit strong communication, problem-solving, and project management skills., • Experience in developing and/or implementing 3rd party integrations with ServiceNow., • Experience with building custom solutions with the App Engine Studio., • Experience in designing and implementing ServiceNow Workspaces and/or custom portals using the UI builder., • Experience in Chat Bot Implementation and NLU., • Expertise with the GRC/IRM is highly desirable., • Experience with creating solutions with Now Assist and other ServiceNow AI functionality., • Proficiency in ServiceNow Performance analytics and advanced reporting., • Minimum of 5 years of experience in ServiceNow Platform development., • Proven strong interpersonal skills with an emphasis on effective collaboration with team and business partners., • Exceptional critical thinking and problem-solving abilities., • Demonstrated project management skills with a history of meeting project deadlines., • Willingness to undertake other duties as assigned., • Possession of ServiceNow Certifications. PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $90,589 – $140,359 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. About CorVel CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's so

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's so

Job DescriptionSalary: $22/hr + Were growing and looking to add an early-rising, client-focused problem solver to our Service team in the role of Tier 1 Help Desk Technician! What Is a Tier 1 Help Desk Technician? Youre the kind of person who loves helping people and fixing things that dont work. When someones tech acts up, you dont freeze you listen, troubleshoot, and get it working again. You enjoy solving puzzles, talking to people, and making their day a little easier. This position runs from6 AM to 3 PM (including lunch) and supports one of our valued enterprise clients during their early business hours. Youll be the first line of defense for technical issues, keeping operations running smoothly and ensuring users feel heard and supported. As a Tier 1 Help Desk Technician atInternetworks, youll handle incoming tickets, resolve everyday IT challenges, and collaborate with a sharp, supportive team to deliver outstanding service. About Internetworks Founded in 1997, Internetworks is a managed IT services provider that keeps businesses connected through technology, teamwork, and community. We support more than 200 organizations with managed IT services, projects, and professional solutions. Our culture blends friendly collaboration with technical excellence. Were IT superheroes who believe great service should be both personal and precise and our Service team lives that every day. What Youll Do Core Responsibilities • Triage incoming support tickets: Evaluate, prioritize, and resolve Tier 1 issues or escalate as needed., • Remote Support: Diagnose and fix desktop, printer, and software problems via phone, chat, or remote session., • Customer Care: Be the friendly, calm voice clients rely on when things go sideways., • Ticket Management: Log all work, time, and notes accurately in ConnectWise., • Collaboration: Partner with teammates, dispatchers, and account managers to keep service efficient and communication clear., • Assist with PC lifecycle management setups, swaps, and updates., • Contribute ideas during team meetings and bring positive energy to our shared goals., • Occasionally support on-site visits for installations or troubleshooting. What You Bring Must-Haves • 1 year of IT support experience (help desk or MSP preferred), • Strong troubleshooting and communication skills you explain tech clearly and patiently, • Familiarity with:, • Microsoft Windows desktop environments, • Microsoft 365 apps and basic administration, • Networking fundamentals (Wi-Fi, VPN, switches, etc.), • Smartphones and mobile devices (iOS/Android), • Solid documentation habits and attention to detail, • Reliable transportation for occasional client visits Nice-to-Haves • CompTIA A+ or Network+ (or willingness to earn within 6 months well support you), • Experience with ConnectWise or other PSA tools, • Exposure to Azure AD, Intune, or modern device management A Day in the Life Youll start early, check the queue, and begin helping users get back on track handling login issues, printer troubles, and network quirks before most people have finished their first cup of coffee. Throughout the day, youll document your work, collaborate with teammates, and ensure each client interaction ends with confidence and relief. Why Youll Love Working Here Perks • Competitive hourly pay starting at $22 per hour (depending on experience), • Industry-leading PTO, • Comprehensive medical, dental, and vision coverage, • 401(k) with employer match, • Paid Volunteer Time Off (VTO), • A fun, collaborative environment with great people and zero egos, • Team bonding through trivia nights, camping trips, and legendary holiday parties, • A workplace that values curiosity, craftsmanship, and humor (even in IT) How to Apply Send us: • Your resume, • A short note about why this role sounds like a great fit for you (and why the 6 AM shift actually sounds pretty awesome)

Job DescriptionSalary: $24-$25 per hour, DOE Summary/Objective The Service Desk Technician position encompasses 2 departments, Service Desk and Service Desk Monitoring. The Service Desk Position will act as the first point of contact for inbound technical calls to review, resolve, and escalate a variety of issues as needed for both internal and external partners in the allotted time. The Service Desk Monitoring Technician position will monitor the SDM Assignment group queue, as well as assist the SD Team with inbound technical calls to review, resolve, and escalate a variety of issues as needed during business hours. All Employees in this group are required to be cross-trained on both roles. To succeed in this role, the ideal candidate should have excellent customer service and communication skills, to troubleshoot and resolve issues in an effective, courteous and knowledgeable manner. The individual will be responsible for updating the clients ServiceNow ticketing system in real time with detailed notes on status of tickets assigned to them. The position will also require the individual to have a flexible schedule, to be available for after-hours/on-call rotation shifts as determined by business needs and/or your supervisor. Summary/Objective Essential Functions Service Desk Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to accurately and immediately update notes and status of all tickets worked on in real time. Ability to provide excellent customer service via phone and email, even when dealing with potentially difficult end users Possess intermediate writing, proofreading, and editing skills to update tickets Ability to read, understand, and follow documentation on technical processes and procedures Ability to understand and follow the clients designated escalation path, and effectively explain escalated issue Ability to troubleshoot Computer hardware and software issues, able to isolate problems Knowledge of application configuration Ability to troubleshoot basic network issues related to hardware and Wi-Fi including but not limited to passwords, connectivity, and ports Follow procedures to set up new users Reset user passwords in various systems following procedure Complete activity logs and provide to manager as requested Access, update, and edit technical documentation as assigned Responsible for providing data relating to assigned tickets as requested Aptitude for quickly learning and utilizing new software and programs as related to assigned duties Maintain confidentiality of all client information Cultivate positive working relationships with both internal and external stakeholders Proficient in all department and company policies, procedures and processes Report consistently and on time to work Attend all work-related meetings and conference calls Perform other work-related duties as assigned Essential Functions -Service Desk Monitoring Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Complete the following Daily SDM Tasks: Daytime: Daily Cohesity Checks, Daytime Responsibilities Reminder Task (check for phone messages and check for and remove phone upfront messages and Employee Center announcements for resolved issues). Nighttime: Clear the Incident Intake queue, check for messages on the x8289 and x8934 lines, at shift end: Check for and remove or change to resolved myServices Portal Announcements or "upfront" phone messages as appropriate. Phone messages Technicians performing both roles must monitor the phone system for messages frequently (particularly after breaks) to respond to any messages as rapidly as possible. Login to the phone system and Live Chat (business hours only) during shift to handle calls from SDM queue or chat from the Virtual Agent. Remain logged in except for meal and breaks. Monitor the SDM Assignment Group queue. Respond to incidents appropriately per the Incident priority SLAs and any instructions in the Incident or the SolarWinds or Stonebranch alert. Handle request and change tasks coordinating work and timing as necessary and as requested by submitter. Monitor SolarWinds for any failed alerts. All failed alerts need to be escalated to the appropriate team Monitor temperatures at the Readiness Clackamas Center (RCC). If temperatures are out of range at the RCC, SDM tech needs to alert Facilities. Post new myServices Employee Center Announcements and upfront phone messages. When not engaged in the above activities, complete SCTASKs assigned to the SDA_Service_Desk_Access or SD_Service_Desk queues Triage and resolve or route incidents assigned to SD_Service_Desk queue. Escalate questions to senior SDM staff or manager if senior SDM staff are not available. Business Hours Only: Monitor the Phone team phone queues and assist when call hold times become excessive. This will require reskilling in the phone system to be able to take calls on the other queues and then back again after assisting. Document ongoing situations including status and actions taken in the HTG Day or SDM chats Teams channel. This will serve as turnover/communication for succeeding shifts. Escalate questions to senior SDM staff or manager if senior SDM staff are not available. Triage and resolve or route incidents assigned to SD_Service_Desk queue. Take ownership of SDM training documentation and keep it up to date Ability to accurately and immediately update notes and status of all tickets worked on in real time. Ability to provide excellent customer service via phone and email, even when dealing with potentially difficult end users Possess intermediate writing, proofreading, and editing skills to update tickets Ability to read, understand, and follow documentation on technical processes and procedures Complete activity logs and provide to manager as requested Access, update, and edit technical documentation as assigned Responsible for providing data relating to assigned tickets as requested Aptitude for quickly learning and utilizing new software and programs as related to assigned duties Maintain confidentiality of all client information Cultivate positive working relationships with both internal and external stakeholders Proficient in all department and company policies, procedures and processes Report consistently and on time to work Attend all work-related meetings and conference calls Perform other work-related duties as assigned Competencies Excellent attention to detail Excellent written and verbal communication skills Exceptional phone etiquette and customer service skills Organized Ability to effectively manage time to meet deadlines and quotas Effective Problem Solving/Analysis, often under pressure Ability to multi-task and manage competing priorities Technical Capacity Strong decision-making skills Ability to communicate and cooperate with both internal and external stakeholders Ability to work in a team and take direction well Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, headsets and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to read, write, talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is currently a full-time remote position Service Desk hours of operation are 24/7 365 days a year. Your work schedule will be determined with your manager as client coverage dictates and may be subject to change at any time. Occasional overtime work may be required as job duties demand. Required Education and Experience. COMPTIA A+ Certification or equivalent experience Ability to work flexible shifts and after hours as job demands 1year customer service experience, preferably in an IT capacity. Preferred Education and Experience COMPTIA Network + or equivalent experience Previous IT help desk or service desk experience strongly preferred Shifts: Mon 6pm-6am Tues 6pm-6am Wed 6pm-6am Fri 12pm-9pm

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