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OtherRemote customer service jobs in Texas (TX) State
Are you a business? Hire remote customer service candidates in TX
- Live the Dash Travel
Travel Agent9 days ago$35000–$65000 yearlyFull-timeFort WorthWe are seeking remote Travel Agents to join our team. You will be responsible for planning, organizing, and selling travel packages for their clients. You will also be responsible for keeping up-to-date with travel trends and industry regulations. This is a 100% remote position so organization, self direction and time management skills are a must. Responsibilities: Assist clients in planning and booking their travel arrangements, including flights, hotels, rental cars, and activities Create & manage clients itineraries and provide assist them with any travel mishaps Participate in training sessions and team meetings as required Provide expert advice on travel destinations and attractions Stay up-to-date on travel industry trends and regulations Requirements: Reside or be a citizens of any of this countries: US, Argentina, Aruba, Australia, Bolivia, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Italy, Mexico, Netherlands, Panama, Peru, Spain or United Kingdom Travel experience a plus but not necessary Strong customer service skills Excellent communication skills Ability to multitask and time manage Strong attention to detail and organizational skills Ability to work independently and as part of a team Availability to work flexible hours, including evenings and weekends Benefits: Travel Certification Travel Licensing & Bonding Insurance Travel Errors & Omissions Insurance Travel Perks (free Trips & deep discounts) Independent contract position, work for yourself Flexible schedule If you are passionate about travel and enjoy helping others plan their dream vacations or just simply want travel perks yourself, we encourage you to apply for this position.
No experienceEasy apply - Traverse Dental
Customer Service Representative (CSR)1 month ago$30–$50 hourlyFull-timeAustinFull job description The Customer Success Manager (CSM) reports to the Sr. Manager of Customer Success. This role will leverage industry expertise and in-depth solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. You will drive collaboration across teams to boost customer lifetime value, improve retention, increase satisfaction, and build trust. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve their outcomes and improve their experience. PRIMARY RESPONSIBILITIES Orchestrate multiple activities simultaneously to accomplish a goal. Get the most out of limited resources. Apply knowledge of internal structures, processes, and culture to resourcing efforts. Understand our customer’s business and collaborates on and supports solutions which meet customer expectations Utilize CRM tools to track customer activities effectively and accurately Assist with the delivery of customer business review meetings Understand and communicate overall customer health, including the identification and escalation of at-risk accounts Provide timely and helpful information to others across the organization, while supporting the open expression of diverse ideas and opinions Support the establishment of clear responsibilities and processes for monitoring work and measuring results Build, own, and drive the customer engagement plan through execution and engagement for the customer Coordinate between the organizations to organize the meetings/invites and drive initiatives for the customer internally REQUIRED SKILLS/KNOWLEDGE/ABILITIES 2+ years of experience in the multi-family industry and/or 2+ years of Account Management/Relationship Management experience Ability to facilitate business relationships and effectively support assigned accounts Ability to work with a wide variety of customers and personalities Outstanding documentation and follow-up capabilities Ability to understand and manage customer expectations Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including senior management, customers and other departments Ability to take ownership of assigned opportunities and issues Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner Strong written and verbal communication skills Persuasive, encouraging, motivating, and professional personality Physically able to participate in training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint Physically able to participate virtually or in-person training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations PREFERRED SKILLS/KNOWLEDGE/ABILITIES Understanding of multi-family industry at both corporate and property level Understanding of SaaS industry and technology (2+ years’ experience with SaaS) Understanding of products and services is preferred (1-2 years’ experience with products) Knowledge of Customer Success practices Experience with Customer Relationship Management (CRM) software such as, Salesforce Aptitude to learn software programs #LI-EC1 #LI-Remote Skills Required Cross Collaboration Accountability Customer Service Preferred Organization Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
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