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Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job DescriptionSalary: Eriksen Translations is not currently hiring for this position, but if you would like to be considered for future opportunities as a project manager, please submit your application below. Eriksen Translations is a woman-owned, independent LSP based in Brooklyn, NY, with a footprint that extends throughout North America and beyond. For 37 years, Eriksen has helped clients communicate with domestic and international audiences. Working in more than 100 languages, Eriksen sustains long-term relationships with major companies in finance, insurance, law, creative services, health care, and education, as well as nonprofits, NGOs, and leading museums and cultural institutions worldwide. With talented staff and an extensive network of linguists, Eriksen has earned an excellent reputation for its commitment to flawless translation and exceptional service, both with its clients and within the translation industry. Over the past two years, the company has experienced exponential growth and has recently been ranked as One of North Americas Top 30 Language Service Providers by CSA Research. Job Description Eriksen Translations seeks a project manager to join our growing team. This is a fully remote position and will bolster our work for clients in a variety of industries. The selected candidate will be responsible for the planning and execution of translation projects including the management of quality, cost, and schedules to ensure customer satisfaction. To succeed in this position, you must be a team player and have a strict eye for detail. With a passion for language and communication, you embrace cultural and multilingual diversity in the workplace and in the world. Key Responsibilities • Plan, schedule and manage multiple projects from inception to delivery, ensuring optimal workflow and on-time results., • Besides translation, projects to be managed include print and multi-media components (desktop publishing, subtitling, voice-over, and e-learning modules, among others)., • Work closely with account managers and participate in kick-off meetings and provide progress reports., • Assemble and supervise project teams, including linguists, typesetters,technical support, and QA specialists., • Cultivate strong relationships with vendors. Manage costs and issue purchase orders., • Create and maintain linguistic assets: TMs, glossaries, and style guides., • Follow all established quality assurance procedures., • Communicate professionally with clients on production-related issues when necessary., • Manage client review process., • Support sales during new client acquisition and onboarding. Qualifications • Three or more years of experience in translation/localization project management. Experience with multi-media formats is a plus., • College degree in translation, communication, business, technology, or related field., • Excellent English oral and written interpersonal and communication skills., • Knowledge of one or more languages, in addition to English, preferred., • Strong computer skills and experience with CMSs (Plunet, XTRF) and industry-standard CAT tools (memoQ, SDLTrados)., • Experience in multilingual typesetting processes., • Flexible, goal-oriented team player who is also able to work with minimal supervision., • Strong organizational and time management skills, attention to detail, and ability to multitask and prioritize., • Strong troubleshooting, problem-solving, and decision-making skills., • Customer service focused with the ability to proactively offer new solutions in anticipation of clients changing needs., • Able to work productively from home. Additional Information There are many benefits to a career at Eriksen Translations as you workin a multilingual and multicultural environment. In addition to a competitive salary and excellent benefits, you will enjoy a team-oriented atmosphere. Please visit for more information. Please submit your resume/CV and cover letter along with your salary requirements. Eriksen Translations Inc. is an Equal Opportunity Employer. remote work

Job DescriptionSalary: $16+ Commission DO YOU HAVE A GREAT VOICE & GIFT OF GAB? DO YOU LOVE THE NEW YORK PHILHARMONIC? DO YOU LOVE SYMPHONIES? DO YOU LOVE ORCHESTRAL MUSIC? DO YOU LOVE NYC? ~ YOU MIGHT BE WHO WE'RE LOOKING FOR, FOR THIS PART POSITION ~ Starts immediately. I'm Looking For Sales Minded Individuals With A Passion For Orchestral Music! I'm looking for Fundraisers. I'm looking for Closers. We are currently conducting a very high profile fundraising campaign for the New York Philharmonic. This is the opportunity for you to do something that really serves a purpose. Compensation: *Base hourly rate + plus commission *NO COLD CALLING *Work from home *Part-time work *Flexible Schedules Great PT Job For: *musicians, composers, computer savvy sellers, fundraisers, closers, actors, artists, dancers, performing arts lovers, writers, talkers, listeners, singers, New Yorkers, all creative types, charming, persuasive, confident individuals, who pay attention to detail. Job Profile: *Calling renewing & past subscribers, ticket buyers, & donors of New York Philharmonic. *PT Shifts: evenings & Saturday *Flexible scheduling (minimum of 16 hrs per week; max potential 29 hrs per week) *Comprehensive and Ongoing training *Qualified Leads *Team atmosphere *Management Opportunities Requirements: *a passion for musicians, symphonies, orchestral music, sales, New York City *a great desire to promote and preserve the orchestra *a sense of mission & dedication to excellence *a willing attitude to learn & grow *a successful fundraising &/or sales background *high quality customer service attitude *computer savvy, w/ an ability to learn quickly *fluently articulate, confident, focused, persuasive *persistent, diligent work ethic *someone who can consistently close sales & raise money *self-motivated, team player *Hi-Speed Internet, laptop or desktop, headset, & a comfortable home work environment. *Able to start immediately. *Location Requirements Must be based in one of the following states: • New York, • New Jersey, • Connecticut, • Pennsylvania If you have a passion for theorchestra and have the desire to excel while making a decent supplemental income:FOLLOW THESE INSTRUCTIONS. FOLLOW THESE INSTRUCTIONS. FOLLOW THESE INSTRUCTIONS. FOLLOW THESE INSTRUCTIONS. *1ST.Submit your COVER LETTER & RESUME to: *2ND.CALL NOW(212-870-6179) - Leave a message sharing why you are interested in this position. remote work

Job DescriptionAscension Global Staffing & Executive Search, a Hispanic Women Owned & Operated National Recruiting Firm stands at the forefront of innovation and excellence. Led by a visionary team with a deep commitment to diversity and inclusion, our firm is dedicated to identifying and attracting top talent across the nation. With a unique blend of cultural insight and professional expertise, we pride ourselves on creating an environment that fosters success for both employers and candidates.Ascension Global Staffing is seeking a Corporate Legal Assistant/Legal Secretary for its client's New York office.We are looking to hire at least 8 legal secretaries with varying levels of experience (anywhere from 2-10+). We are not looking for paralegals, EAs, office managers, etc. We prefer candidates with strong corporate experience (or a combination supporting corporate/litigation practice groups) – although we’ll consider litigation-specific legal secretaries, we want to be clear that this role will be highly administrative with repetitive tasks, etc. Hours: 9:30-5:30 (35 hours per week) *Please note: the preferred hours for are up above, however, we are open to considering candidates seeking a schedule of 9-5 (we are not interested in candidates looking to start at as early as 8 or 8:30, must be available to stay until 5 or later). Please ensure that you are aware of the attendance requirement for this role. If a role has remote work flexibility, the minimum number of days in-office per week is noted below.All positions are full-time and require five days in the office. This position offers the privilege of flexibility, with a minimum of four days in the office per week. Regular, reliable attendance is expected and required. Additional hours may be required during periods of heavy workload. Flexibility is required in the daily work schedule to accommodate lawyers and general Firm requirements. In addition, for this position, ideally candidates are able to start 100% onsite for initial training/onboarding purposes (approximately the first 90 days). Non-Exempt: eligible for overtime (though not expected to be significant) Start Date: ASAP Target salary range (information on job description): $63,000 - $123,000 located in New York Highlight: The NY office is scaling up with new partners joining the firm (in various practice group areas). This means we are in need of additional support resources. We are looking for strong, goal-oriented individuals who are eager to add value and contribute to the success of our firm. Ideal candidate: *Beyond traditional administrative support responsibilities, candidates need to be effective at building and maintaining relationships *Highly responsive and communicative *Energetic, hardworking, resourceful, proactive *Able to work in a fast-paced environment *Quick learner, highly organized, able to anticipate needs, outside of the box type of thinker Highly preferred: *Previous law firm experience (small, medium, or large-sized firms), or some sort of professional services industry experience Selling points: *Direct communication and engagement with partners, clients, and leadership at all levels *Highly respectful and collegial office environment *Internal opportunities for growth and advancement *Security, stability Interview process: *Two rounds of interviews (likely onsite, will confirm in our request) *The first round interview will include a skill assessment. Details are included below. Please review this information and ensure that anyone working directly with your candidate is aware of these details and provides information to your candidate if they are selected to interview during the noted round. Our client's recruiting process will include a skill assessment as part of the first round interview, and will consist of typing, proofreading, filing, Word, Excel, PowerPoint, and Outlook. The candidate will have 90 minutes to complete the assessment and it will be administered remotely. The assessment link will be sent to you via email and must be completed in one session utilizing a laptop or desktop computer. The assessment is generally scheduled to be completed before the interview, and we will provide a due date based on your candidate's availability. After your candidate receives the assessment link, the assessment can be completed at any time before or on the due date.

Job Description Job Title: Virtual Tutor Job Type: Part-Time/Contract Location: Remote Job Summary We are looking for dedicated and knowledgeable tutors to provide online academic support to students. The ideal candidate will be passionate about education, skilled in engaging students through virtual platforms, and capable of adapting to different learning styles. Tutors deliver virtual small-group instruction (typically 1-2 students per session) in a supportive virtual environment, leading to a significant increase in math and English Language Arts (ELA) achievement. We are looking for tutors with a consistent schedule who are available at least 5 hours per week, Monday through Friday, between 8 AM and 4 PM. Schedules will be determined during training and remain consistent throughout the semester. Semester 1: • Asynchronous Training: launches Mid-August (approx. 10-15 Hours), • Asynchronous Training: launches December (approx. 10-15 Hours), • Training: $17/hr payment to be received in a lump sum after the completion of training, • Tutoring: $18 to $20 an hour based on experience. Payment to be invoiced every 2 weeks, with a 1-week turnaround in payment., • Provide virtual tutoring to students in Math and/or English Language Arts (ELA), • Review lesson plans and instructional materials in advance to prepare for tutorial sessions, • Assess student progress and provide constructive feedback, • Utilize interactive and engaging teaching methods to enhance learning, • Maintain records of student progress and session outcomes (e.g., online tracking system, reports), • A computer with camera and reliable internet access, • Headphones with microphone capability, • Prior experience in tutoring, teaching, or mentoring is a plus, • Strong subject knowledge in Math and/or English Language Arts (ELA), • Proficient in using virtual learning platforms, online collaboration tools, and digital teaching methods, • Strong communication and interpersonal skills., • Patience, empathy, and the ability to engage students in an online environment, • Strong organizational and time-management skills, • One-way 3-minute virtual demo, • Subject knowledge assessment, • Final live interview, • Reference and background check, • Offer

Job Description HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care. HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. Location: Remote- Must be in New Jersey area Entry level job duties include but not limited to: • Accurately process medical record requests, this includes fulfilling requests that ask for medical, billing, and/or images to be sent in pdf, DVD, or secure email for all assigned clients., • Burn multiple CDs at one time using a desktop computer and laptop, • Monitor client queues and clear daily, • Identify and notify Lead if additional help is needed due to high volume, • Notify Lead of any issues preventing processing, i.e. access issues, system speed, • Communicate professionally with other teams to fulfill job duties, • Reports directly to the POD Lead, • Send daily End of day screenshots to Lead and Manager, • Work occasional overtime to assist as needed in overflow processing due to high volume issues and/or coverage issues, • Abide by HIPAA guidelines while ensuring the confidentiality of PHI, • Attend all standups the team has each week, • Report all hours worked accurately into ADP, • Enter stats accurately in self-report tracker Qualities that the candidate for this position should include: • Ability to work in a high volume and fast paced environment, • Ability to multitask to meet deadlines and daily goals, • Fast learner, • Quick worker, • Team player, • Positive attitude, • A go getter looking to more than the minimum requirement. In accordance with our company policy, Full Time Employees are eligible for the following benefits: • Robust Health Insurance Plan Options with Company Coverage, • Company HSA Account Contributions for Eligible Health Plans (Medical BCBS), • Vision and Dental Plan Options, • STD. LTD, Life. Life AD&D, EAP, • Competitive Paid Time Off including Paid Holidays, • 401(k) Plan Offering with Employer Matching Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve. Job Type: Full-time

Job Description Job Title: Client Technology Manager Location: Tekscape Office, NYC Travel Required: As needed to client sites. Term: Full Time Reports to: Director of Cloud and Infrastructure Technologies Salary Range: $95-150k (Annual) About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. Currently, we operate via two physical locations in the United States. Based on our engineers’ deep technical knowledge and leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. Job Description: The role provides technology infrastructure management expertise in the deployment, migrations, and delivery of our client’s on-prem and cloud infrastructures. This includes support of advanced day to day operations for the following but not limited to; Datacenter, Cloud, Systems, Networking and Desktop (VDI or physical). Role: The Client Technology Manager position is a high impact HANDS-ON leadership role, responsible for delivering IT managed services to client accounts with the support of a dedicated technical team. This leader oversees customer relationships, manages client expectations, liaises with various internal engineering teams and other stakeholders to ensure customer success. The Client Technology Manager spearheads projects to modernize client infrastructure. S/He will work in a team environment to deliver exceptional levels of technical expertise and customer service. S/He will be an escalation point for engineers on the infrastructure and service teams for any client escalations. As a Client Technology Manager, you are not just a technical expert; you are a trusted advisor, a problem solver, and a strategic partner to your clients. Your ability to effectively communicate, understand, and address their technical needs is instrumental in driving their success and fostering enduring relationships. Responsibilities: • Oversee technology services for a portfolio of Tekscape clients in various industries including financial services, legal, medical, education, and other business verticals., • Liaise between clients and technical teams and are the embodiment of technical expertise and client-centric service. Your role is pivotal in establishing and maintaining strong relationships with clients, ensuring their technological needs are understood, communicated effectively, and addressed promptly., • Understand the needs, goals, and challenges of each client. Actively listen, asks pertinent questions, and grasps the intricacies of their business processes., • Understand clients’ objectives to provide tailored technical solutions that align with their strategic vision., • Proactively identify potential technical challenges or opportunities for improvement, preemptively addressing issues before they escalate., • Enable clients using latest technology trends surrounding Information Security and Cloud Services (IaaS/SaaS), • Functionally and disciplinarily leads a team of System Engineers and act as an escalation point to all engineers, • Maintain accurate and up-to-date records of customer interactions, project details, and technical configurations that include detailed infrastructure and network diagrams., • Diagnose and resolve complex network issues, including connectivity, latency, and performance problems., • Serve as a Technical Architect and be accountable for client technical escalations and subsequent resolutions., • Advanced configuration and support for server and infrastructure, virtual infrastructure and networks. Collaborate with project team to ensure successful delivery of project implementations, migrations, and upgrades, which include but not limited to mail system migrations, cloud site migrations, new office constructions and new technology deployments., • Hands-on support of client configurations as they pertain to in-house proprietary standards and practices., • Participate in vendor due-diligence exercises, security reviews, data integrity & availability services., • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with engineer policies., • Produce documentation of solutions for engineers to follow., • Participate in after-hours on-call rotation for technical services support/Help Desk. Job Knowledge/Skills: • 10+ Years of experience supporting client infrastructure (In manage services provider business environment as a preference), • Excellent written and verbal communication skills applicable to a customer-facing role, • Strong technical and client-facing documentation/presentation skills, • Ability to bridge the gap between technical complexities and client comprehension. Ability to translate intricate technical details into layman's terms that are easily understandable and relatable to the Clients., • Excellent planning and organizational skills, as well as sound, independent judgment, • Strong troubleshooting skills to assist with resolution and escalation of client incidents and service requests., • Hands-on experience with enterprise systems architecture and components such as AD, DHCP, DNS, SMB/CIFS, TCP/IP, Firewalls, Switching, WAN, VPN, Storage, Server and Desktop Virtualization, DevOps, Cloud Services, software deployment, etc., • Experience with Microsoft Windows server operating systems and technologies (Win Server 2008 – 2022), • Experience with on-premises and cloud-based Microsoft Email Solutions (Exchange 2013-2019 & Office 365), • Experience troubleshooting problems within a remote desktop or virtual desktop platforms (VMware Horizon, Citrix and Microsoft AVD), • Experience managing and supporting of public cloud platforms (AWS and Azure), • Experience managing and supporting client virtualization platforms and environments (VMware ESX & Microsoft Hyper-V), • Experience with group policy configuration, troubleshooting and deployment., • Hands on experience in deployment and management of routing, switching, wireless, and security appliance technologies using vendors such as Cisco, Meraki, and Palo Alto Networks., • Solid understanding of ConnectWise or equivalent ITIL based Professional Services Automation platforms ("PSA") Pluses: • Experience installing SAN Storage and configuring it with VMWare / Hyper V platforms., • Experience with Converged and Hyper-Converged Technologies., • Experience maintaining and troubleshooting a Hyper-V environment with a Failover Cluster or managed by SCCM, • Experience maintaining and troubleshooting a VMware environment with Clustering and managed by vCenter., • Previous experience working within ConnectWise (Automate) ecosystem., • Scripting and automation experience using PowerShell, • Microsoft, VMWare, and Cisco certifications Education and Experience: • Minimum of 10 years plus experience with the maintaining, troubleshooting, and supporting of various technology environments, • Bachelor's degree or higher Key Performance Indicators (KPIs): • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA, • Paid Parental Leave (NYS Paid Family Leave), • 401(k) plan with matching company contribution, • Vacation/ Paid Time Off / Sick Leave / Floating Holiday, • Professional Development Programs, • Employee Referral Programs, • Corporate-Branded Swag & MORE We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge Powered by JazzHR DyFu1IffAC

Job Description We are partnered with a financial services firm in Manhattan seeking a Senior Accountant to support month-end close, cash management, and financial reporting. This is a contract opportunity with remote flexibility to start, transitioning to hybrid (3 days onsite) upon conversion. Responsibilities: • Manage month-end close, journal entries, and reconciliations, • Handle global cash booking and treasury operations, • Support AP workflows, invoice processing, and expense reimbursements, • Maintain general ledger accuracy across multiple entities, • Bachelor’s in Accounting or Finance (CPA preferred), • 6–8+ years of experience; strong GAAP and close experience, • NetSuite experience required (multi-entity/currency), • Concur or AP system experience preferred, • Tech-forward, detail-oriented, and comfortable in a lean teamCompany DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job DescriptionWe are looking for an experienced Help Desk Analyst II to join our team on a contract basis in New York, New York. In this role, you will provide comprehensive IT support to ensure smooth operations across multiple floors and a remote location. This position is fully onsite and requires a proactive problem-solver who can manage a variety of technical issues efficiently. Responsibilities: • Provide mid-level to senior help desk support for hardware, software, and network-related issues., • Troubleshoot and resolve technical problems, including resetting passwords and configuring systems., • Deliver IT support services across 10 floors and an additional remote location., • Manage service desk tickets promptly and ensure all issues are documented and resolved., • Maintain and update systems, ensuring they remain operational and secure., • Perform basic troubleshooting tasks for both Mac and PC desktop workstations., • Assist with Active Directory management, including user account setup and modifications., • Support the team with Microsoft Windows 10 system configurations and updates., • Identify recurring technical issues and suggest improvements to prevent future occurrences.• Proficiency in Active Directory, including account management., • Strong knowledge of Microsoft Windows 10 systems., • Hands-on experience with basic troubleshooting for hardware and software., • Familiarity with Mac and PC desktop workstation support., • Ability to manage service desk tickets and prioritize tasks effectively., • Solid understanding of Microsoft Windows and related IT tools., • Excellent problem-solving skills and attention to detail., • Prior experience in a help desk or technical support role at a mid-to-senior level.

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description About ISNY: ISNY is a top-tier IT provider based in NYC, recognized on INC. 5000 list. We deliver innovative, scalable, and secure technology solutions with exceptional customer service. About the Role: We’re looking for a IT Field Services Technician who will be the go-to resource when client issues require an on-site presence. This role is ideal for someone who enjoys working directly with clients, solving technical problems in real time, and representing ISNY’s commitment to excellence in the field. You’ll spend most of your time at client locations across the NY area, handling escalated support needs, troubleshooting, and ensuring our solutions are delivered smoothly on site. Key Responsibilities: • Travel to client sites across NY to provide in-person support., • Set up and deploy new workstations, printers, network gear, and other IT equipment., • Assist with office moves and onsite infrastructure changes., • Provide “hands and eyes” support for senior engineers during remote projects., • Ensure clients have a smooth, professional onsite experience that represents ISNY’s standards. Required Skills & Qualifications: * 2+ years in IT support, system ideally field services. * Working knowledge of networking, M365/Google Workspace, and desktop environments. * Strong organizational and multitasking abilities. * Excellent communication skills, both technical and client-facing. Preferred Experience: * MSP Services background. * Experience with project delivery and post-deployment support. Why Join ISNY? • Attractive Compensation: Competitive salary with room to grow., • Career Growth: Opportunities for advancement in a fast-paced, high-impact environment., • Innovative Culture: Join a team that values innovation, collaboration, and customer success., • Comprehensive Benefits: Health, dental, retirement, and more., • Award-Winning Team: Proud to be named an INC. 5000 company.

Job Description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: IT Lab Intern Level: Entry-Level Reports To: Workstation Team Lead Basic Scope and Function: The Lab Internship is a unique position, with the opportunity to learn the ins and outs of our Service Delivery team, while being a helpful resource for our Workstation Specialists and Service Desk Specialists. Supported by our Workstation Team Lead, our Lab Interns are eager to learn and roll up their sleeves! They’ll be called on to help image machines, troubleshoot workstations, coordinate shipment of client equipment, and may have the opportunity to join our phone queue to help our clients get the exceptional service they are looking for. This is a great foundational role for someone looking to grow their career in the IT industry. Accountabilities: The intern’s daily responsibilities will be assigned by the Workstation Team Lead, and may include the following: Lab Service Request Management • Assist with PC builds, rebuilds, and workstation troubleshooting as per Network Coverage standards., • Ensure all equipment worked on is properly backed up prior to any work being done., • Provide daily updates on lab tickets to corresponding Team Lead., • Ensure that all work performed is documented in ConnectWise, and completed in a timely, accurate and detailed manner., • Coordinate shipping of all equipment with appropriate team members, • Track shipments to confirm delivery and receipt, • Ensure lab and surrounding area is kept tidy and presentable, • Maintain equipment inventory and assist People and Culture team in assigning machines to new or existing employees, • Support may include but is not limited to:, • Complete onsite support when short staffed or our client experience teams require assistance., • Assist the service desk in the phone queue by answering calls and troubleshooting level 1 support tickets when required., • Interest/Course work in Information Technology (Major in Information Technology preferred), • 0-1 years’ experience in the IT industry, including previous internship experience, • Exceptional verbal and written communication skills, • Desire to be a Network Coverage and develop lasting relationships in our community, • Client focus with an ability to maintain relationships and resolve client conflicts The below technical competencies are included to give an idea of the type of environments we work with. If you have limited experience with any of these technologies but feel you would be a great fit for the role as described above, we encourage you to apply! • Proficient Microsoft Windows XP, Vista, 7, 8, 10, 11, • Microsoft Office, • Printer, Workstation, Server Hardware, • Anti-virus/Malware/Spyware Software, • Remote Desktop Technologies, • TCP/IP, DNS, DHCP, WAN, LAN, VOIP, WLAN, • Data Backup, • This is a part time, onsite (in Wakefield, MA) internship position., • Estimated hours 20 – 29 per week., • Flexible schedule. Business hours are Monday through Friday, 8:00 am to 5:00 pm, • This role may require travel to community offices (including offices and client offices), and company events where locations will vary., • Estimated Salary $18.00 - $20.00 per hour depending on experience.

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job Description I have a long term contract opportunity for one of our top tier investment banks in Midtown Manhattan. This role will have Executive level/White Glove responsibilities working with C-Level executives and leadership teams. $60-$65/hr 3 days onsite in Midtown * No 3rd Parties * Responsibilities: • Perform testing and monitor desktop performance and provide performance statistics and feedback to Workplace Technology Service Manager., • Receive and respond to incoming calls, pages, and/or emails regarding Workplace Technology (desktops/laptops, mobile phones, etc.), • Set up all new hardware and software and train new users., • Assist organization with developing, maintaining and promoting procedures, policies, reports, and other documentation for contribution to the Enterprise Knowledge base for the Enterprise Service Desk and Workplace Technology Support Team to drive first call resolution rates., • Perform onsite analysis, diagnosis and resolution of simple to more complex desktop problems., • Install, configure, test, maintain, monitor and troubleshoot end-user workstations, related hardware and software. Ensure all physical desktop connections (i.e. Ethernet jacks, telephone ports, connections between PC's and peripherals, etc.) are in proper working order., • Supports the onboarding and offboarding processes including client-based equipment provisioning and creating and managing user accounts & permissions., • Support the client-based equipment refresh cycles, including PC, mobile phones, and peripheral upgrades for existing end users., • Owns, organizes, and executes the equipment lease returns process., • Manage internal and external IT inventory and ensure adequate supplies are on hand., • Identify tasks and processes that can be improved to ensure IT and end users are as efficient as possible., • Provide technical support and problem resolution to Service Desk staff., • Partners with the AV Support & Infrastructure architects to set up and manage conference room equipment. Troubleshooting and identifying appropriate solutions., • Works closely with customers to deliver an excellent meeting, conference, and working experience using Teams and Zoom., • Partners with AV Support to manage the meeting events calendar and provide support for live events and town halls both on site and remote. Qualifications: • Experience implementation/managing desktop in a Microsoft Windows environment, imaging, patching, software deployment and related technologies., • Experience installing software, patches, updates on Desktops and Laptops., • Experience with Windows, OS X, iOS, and Android operating systems., • Knowledge of Apple hardware, Mac OS X, IOS iPhones and iPads is required., • Strong background in troubleshooting and superior analytical skills supporting users in a Windows environment on multiple client computing platforms, i.e. Physical and Virtual Workstations, and Citrix, • Ability to communicate effectively/consistently and develop respectable working relationships with other coworkers, Service Owners, and Executive Staff is essential., • Customer oriented, a positive, team-oriented attitude, flexibility, and understanding of the business issues driving the need for information technology, and solid work ethic is expected., • Excellent verbal and written communication skills. The ability to interact with all levels of the organization and communicate clearly and concisely, both orally and in writing., • Strong organizational skills including the ability to set shifting priorities and meet deadlines/adaptability/flexibility., • Capable of resolving the most complex problems/tasks., • Advanced knowledge of Microsoft Systems Center Configuration Manager concepts and reporting and working knowledge of Active Directory., • Ability to be a team player and promote the value of the support team's services. Lori Sklarski Senior Technical Recruiter, PRI Technology Direct:(973)-354-2797 Office: 973.732.5454 x27 Cell: 973.432.9968

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description Will onsite by Grand Central 5x per week! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Job Description Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office in New York City. The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch. Primary Responsibilities • Primary responsibilities are descriptive and not restrictive in nature. Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively. * Provides one-on-one end-user problem resolution for client (PC) software and connectivity. * Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely. * Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems. * Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements. * Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed. * Acts as remote hands for engineering staff onsite as needed. * Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles. * Provides assistance to Tier 2-3 staff with problem research and documentation. Have the Ability to: Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population. Represent the company by supporting and communicating in an effective and professional manner at all times. Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies and products; understanding of change control procedures; basic understanding of electrical safety procedure. Minimum Qualifications Candidates must meet the minimum qualifications as detailed below or have an equivalent of documented experience. Equivalency decisions are made based on a combination of education and experience that would likely provide the required knowledge and abilities. Experience: * 5+ years providing end-user support for current PC desktop and application software. * 5+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment. * 2+ years providing support for an enterprise level userbase in either the legal or financial services industries. Special Requirements: * Must be able to sit for prolonged periods of time in front of a computer. * Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 45 lbs. unassisted), bending, standing, climbing or walking. * Must have excellent written and oral communication skills. Powered by JazzHR arBsGE2lUq

Job Description Graphic Designer About Us HealthyBaby is a mission driven baby care brand dedicated to protecting and enriching the full potential of every child. We're a fast-growing, well-capitalized startup seeking to expand our team with world class talent! healthynest is proud to be a b-corp. We've partnered with the world's leading experts to provide parents with all of the products, information, and support they need to raise more connected babies in a biologically safe and toxin-free environment. We are led by Shazi Visram, an entrepreneur and mother committed to bettering the world through business that is socially, financially, and environmentally enlightened. Shazi is the Founder and ChairMom of Happy Family Brands, which she led to become the #1 organic baby food company in the US before successfully exiting. The Role We are looking for an experienced Graphic Designer to assist in transforming our business strategy into creative content. You will work with our head of design to create branded visual content that communicates ideas, inspires, informs and retains our targeted customer audience. PLEASE NOTE THIS IS NOT A REMOTE POSITION Key Responsibilities • Prepare high-quality images that will be added to a variety of marketing projects, which could include web/mobile sites, infographics, email graphics, web banners, social media assets, and more, • Conceptualize, design and implement creative graphics and content to be added to a variety of marketing projects, both print and digital, • Organize the layout, format, and design of materials. Typographic, photographic illustrative and graphic elements may be integrated into designs, • Assist marketing/content team with edits to digital asses (email, landing pages, content downloads) inside selected web marketing tools, • Test graphics across various medias, • Perform retouching and manipulation of images, • Prioritize and manage multiple projects within design specifications and budget restrictions, • Deliver projects within the allotted time frame, • Manage design revisions and approval of artwork and information accuracy, • Manage utilization and archive of all project artwork, • Stay updated on evolving practices within graphic design Key Qualifications: • 5 years of graphic design experience in an in-house or agency environment, • Demonstrated graphic design ability with a strong portfolio, • Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator, • The ability to clearly communicate the reasoning behind design choices, • A strong eye for visual composition, • Effective time management skills and the ability to meet deadlines, • Able to give and receive constructive criticism, • Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design, • Great interpersonal communication skills Who You Are: • You are a critical thinker and strong operator who can build a big-picture strategy that lives up to the company vision, while being able to get into the trenches of excellent execution, • You have a growth mindset and are able to break down barriers and problem-solve creatively, • You are able to seize opportunities and show proactiveness without direct supervision, • You have a one-team mentality and can work collaboratively to achieve the Company’s goals, • You are self-disciplined and motivated in an unstructured environment that requires flexibility, creativity and humble hustle, • You have a passion for children’s health and wellness Hiring Philosophy healthynest is an equal opportunity employer and we are passionate about creating an inclusive workplace that promotes and values diversity. We believe in creating an environment where everyone, from any background, can do their best work. We welcome all qualified applicants who want to join our mission to create a better future for our children with open arms. Powered by JazzHR F5um5s30lZ

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Work Schedule & Hours: • Rotating 12-hour shift - 3 days on shift, 3 days off shift., • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description Read before applying: Only considering candidates with 2+ years IT support experience AND a stable job history. We’re ISNY, a fast-growing Inc. 5000 IT & Cybersecurity company serving NYC. We’re looking for a Help Desk Supp technician to join our top-tier support team (fully remote). About Us ISNY is recognized on the Inc. 5000 list of fastest-growing private companies in America, and we pride ourselves on delivering high-quality IT services with a strong focus on security and client satisfaction. Our culture is close-knit, fast-paced, hungry to learn, and relentlessly quality-driven. (For real.) Responsibilities * Troubleshoot and support Windows OS issues * Basic networking troubleshooting and support * Handle user maintenance requests (permissions, access, etc.) * Troubleshoot basic WiFi issues * Provide printer and scanner support * Support content filtering systems * Troubleshoot 3rd-party applications * Perform new user onboardings * Navigate basic O365 functions * Maintain and update customer network documentation in near real-time Required Experience * 2+ years Windows desktop support * 2+ years printer and scanner support * Windows NTFS management * Basic LAN networking * Managed WiFi systems configuration & troubleshooting * MSP experience preferred Must Haves * Extremely committed and responsible * Strong troubleshooting skills * Quick learner, resolution-oriented, hungry to grow * Excellent customer service skills (phone & email) * Self-starter who looks for ways to improve processes & services ⚠️ Important: Stability matters. If you have a history of multiple short-term jobs, please do not apply. Nice to Have (Not Required) * Bachelor’s in Computer Science or Information Systems * Certifications (Microsoft, CompTIA A+, Network+, etc.) * Prior MSP experience Benefits * PTO & vacation * Contributions toward health benefits * Paid training & certification support * Competitive pay If you’re a dedicated IT professional with proven experience and stability, join us at ISNY – an Inc. 5000 recognized company – and grow your career with one of the fastest-growing MSPs in the country!

Job Description Job Duties: Hands-on hardware troubleshooting Proficient in client / server network application deployment, support, and troubleshooting Active Directory configuration, management, troubleshooting Should be a self starter and get things done with minimal guidance and meet deadlines. Responsible for delivering, setting up, configuring and troubleshooting end-user desktops & laptop computer hardware, software, printers and BYOD devices as needed. Provide day-to-day technical support to end-users via phone, remote access and desk-side support. End user helpdesk support to address all technical issues. Assists end-users with basic computing and telecommunication issues and questions. Ensure all problem tickets are closed within their established guidelines. Perform special projects and miscellaneous duties as requested and as time permits. Requirements: Experience using some type of Remote Desktop Support Tool. Ability to manage time effectively and complete required projects on time. Strong multi-tasking skills, attention to detail. Associates Degree in a related technical discipline, or the equivalent combination of education and technical certifications, training and/or work experience. Understanding of VPNs and Wi-Fi profiles is a plus. Experience with Telecom/VOIP and MS windows image deployment is a plus.

Job Description Title of Position: IT Service Desk Analyst [HYBRID] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. Purpose of the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys fieldwork and engaging directly with customers. This role requires flexibility to work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and support to Win staff and clients, ensuring the effective use of IT equipment and applications. Responsibilities include remote and in-person service desk support, setup, installation, and troubleshooting of IT equipment and software, and resolving hardware, software, and network connectivity issues efficiently. Key Responsibilities • Respond to user inquiries and technical assistance requests via phone, email, or work order., • Assess and resolve problems with IT equipment and applications for users., • Serve as the first-level point of contact for Win clients, facilitating the effective use of student iPads, laptops, and PC lab equipment., • Diagnose and troubleshoot hardware, software, and network connectivity issues., • Escalate IT service issues to appropriate technical staff as needed., • Document all user support activities in the designated IT work order system., • Maintain communication with end-users and supervisors regarding support activities., • Install, upgrade, maintain, and troubleshoot IT assets, including desktop computers, peripherals, software applications, laptops, printers, tablets, smartphones, and IP phones., • Provide individual and group end-user instruction on the use of deployed technology resources., • Maintain updated IT inventory information and document it in the IT Asset Tracking system., • Prepare and maintain IT service documentation and reports., • Shift: Monday - Friday, 9:00 a.m. to 5:00 p.m.; occasional assignments on evenings and weekends., • Regular travel to Win sites across all five boroughs of New York City., • Occasional inspection of equipment and cables in floors, ceilings, closets, and IT rooms., • Bachelor’s degree in computer science or information systems from an accredited college or university, or graduation from a certified technical training program in computer maintenance/repair., • At least two years of work experience in IT support or a related technical support capacity., • Leadership: Set an example by following Win policies and procedures. Act with professionalism and a strong work ethic., • Facilitating Change: Consistently deliver high-quality results., • Managing Performance: Interact respectfully with clients and co-workers., • Applying and Developing Expertise: Work with the manager to develop and achieve challenging but attainable goals. Understand the consequences of actions. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description Desktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. Desired Skills & Experience Responsibilities: ● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support ● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices ● Printer break-fix and installation ● Disposal, redeployment and Asset reclaim ● Shipping coordination ● Data Backup and Data Recovery coordination ● Hardware Refresh ● Warranty and Out-of-warranty repair and replacement ● Depot Services ● Walk Up Support ● Spare parts management ● Executive (VIP) Support ● Audio and Video Support including Health Checks ● Inventory and Asset Management – Depot Operations ● Coordinate with external vendors for dispatch support ● Identify and resolve hardware and software application conflicts ● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents ● Responsible for asset tagging and entering all incoming equipment into our asset management system ● Collaborate with cross functional teams to properly onboard incoming new hires ● Ensure that hardware is properly assigned and updated into our management system ● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment ● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware ● Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications: ● Prefer 3-5 years IT experience, including technical training ● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications ● Experience with imaging windows 10 OS. ● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet) ● Networked printer experience (queue creation, server maintenance, etc.) ● Experience in using PC-based word processing, presentation, and e-mail software preferred ● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred ● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations ● Outstanding customer service and interpersonal skills ● Excellent organizational skills and ability to prioritize tasks among many competing requests ● Experience working in or supporting a call center or help desk environment ● MCP and or A+ Certifications ● Aptitude for learning ● Excellent oral and written communication skills ● Ability to work in teams and in a team environment ● Able to lift up to 50 pounds ● Own car for transportation (mileage will be reimbursed by policy) ● Valid driver’s license

Job Description NOC Technician Location: East Hanover, NJ or NYC or remote options available. Department: Engineering Division: Corporate Job Status: Full-Time Work Shift: Must be available all shifts About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job—you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next with a team that’s going places 💻 Learn more about us: 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram Position Overview We are seeking a self-motivated and high-potential NOC Engineer to join our innovative and dynamic team. As a NOC Engineer, you will have the opportunity to provide exceptional service to our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. Daily responsibilities: • Manage all incoming customer tickets, ensuring timely responses and resolution within SLAs (Service Level Agreements). This includes opening, tracking, and closing service tickets, as well as answering incoming calls and monitoring various e-mail accounts., • Conduct daily preventative maintenance checks and services on managed devices within client infrastructure., • Collaborate with field personnel to validate repairs and system testing, identifying recurring performance issues., • Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, packet loss, latency, and performance degradation., • Generate performance reports on managed service devices and collaborate closely with NOC & Field Engineering teams for issue resolution., • Communicate directly with customers regarding issues, outages, and maintenance activities, while maintaining detailed notes within ticketing systems on all resolution activities., • Maintain customer technical information in accordance with defined documentation standards., • Develop and maintain installation and configuration procedures with Runbooks, while obtaining and maintaining necessary technical/professional certifications., • Perform OS patching and vulnerability sweeps on Customer environments., • Provide flexible shift scheduling based on operational needs and offer emergency on-call support on a rotating schedule., • Perform any other duties as assigned. System responsibilities: • Manage and monitor IT infrastructures including Microsoft Active Directory, Exchange, DNS, DHCP, PowerShell scripts, Azure services, AWS services, VMware technologies, and server infrastructures., • Manage server infrastructures including Dell VXRail, Cisco UCS, standalone servers, and hyper-converged solutions., • Manage and maintain monitoring and alerting system like Zabbix to ensure system integrity and performance., • Troubleshooting desktop and Windows OS issues., • Assess and identify appropriate solutions for system integration, providing recommendations for implementation and troubleshooting., • Manage customer’s overall Fortinet environment, including making firewall policy changes as well as updating firmware., • Minimum 5+ years of technical support experience with event/alert management, incident, and change management processes., • Minimum 3 days on site at East Hanover, NJ office., • Demonstrated expertise in networking, routers, switches, firewalls, wireless devices, and security protocols., • Proficiency in network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (EIGRP, OSPF, BGP)., • Strong understanding of Route/Switch and Wireless technologies., • Demonstrate a good understanding with Voice/VOIP technologies, including but not limited to IP Phones, Voice gateways, and old land lines., • Previous experience in Help Desk or NOC roles is required, with Cisco Certification considered advantageous., • Exceptional interpersonal skills, strong work ethic, communication skills, and customer service abilities., • Proactive approach to problem-solving and troubleshooting techniques., • 5+ years of experience in systems engineering or related IT roles, with desktop support experience aligned with stated technologies., • In-depth knowledge of Microsoft ecosystems, cloud services (Azure & AWS), VMware technologies, and various server technologies., • Strong understanding of Fortinet product suite, including FortiGate’s, FortiManager and FortiSwitches., • Strong understanding of Cisco product suite include catalyst, nexus, and wan routers., • An active Fortinet certification such as FCP or FCSS, • An active Cisco CCNA, CCNP certification, • Any course certifications/accreditation, • Any equivalent certification (Palo, Arista, F5 etc.) What We Offer • Competitive Pay., • Comprehensive health, dental, vision, and 401(k), • Regular coaching, career development, and advancement path., • A collaborative culture that celebrates learning, innovation, and high performance 1ic4eZJ2Ps

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description Job Title: Service Level Engineer 1 Office Location: New York Office ("HQ") Travel Required: As needed in the Tri-state area Employment Term: Full-Time Employee ("FTE") Salary: 55-65K Reports To: Service Delivery Director About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. Currently, we operate via two physical locations in the United States. Based on our engineers' deep technical knowledge and leveraging our strategic relationships with the world's leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. The Team: Tekscape's Service Desk team provides customer support and expertise in the reactive and proactive management and maintenance of client desktop and server solutions. We excel at supporting and client infrastructure, from simple topologies to the latest hyper-converged technologies with an emphasis on best practices. In addition, our customer service approach to understanding client goals ensures successful support and execution and client satisfaction. The Service Desk team is looking for a qualified Level 1 Systems Engineer with proven systems support skillsets and excellent customer service delivery. In addition, S/He should understand how to support day-to-date operations of Microsoft products/services and remote access / virtual desktop solutions. Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. About the Position: The Service Level Engineer I will be the front line for supporting Level 1 -2 client incidents and service requests and maintaining client infrastructure. S/He will provide both physical and virtual desktop and server support. The Systems Support Engineer will work in a team environment to deliver exceptional levels of technical expertise and customer service to Tekscape's clients in the Greater New York/New Jersey region. Job Duties & Responsibilities: • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with service desk engineer policies, • End-User/Server Hardware and Peripheral Support, • Keep End-User/Server Equipment and Application Documentation Up-to-date and Accessible, • End-User/Server OS and Application Support, • End-User/Server Active Directory Account Support, • End-User/Server Email Access Support, • End-User/Server File Access Support, • End-User/Server Remote Access Support, • End-User/Server Mobile Device Support, • End-User/Server Peripheral Hardware Support, • Office 365 product and licensing support, • Create and Maintain End-User Workstations/Server Templates, • Create and Maintain Workstation/Laptop/Server Templates, • Create & Maintain client Joiner & Leaver checklists and processes, • Excellent written and verbal communication skills applicable to a customer facing role, • Strong technical and client-facing documentation/presentation skills, • Excellent planning and organizational skills, as well as sound, independent judgment, • Strong troubleshooting skills to assist with resolution and escalation of client incidents and service requests, • Experience managing and supporting various desktop operating systems and moves, adds, and changes within a Microsoft Active Directory-centric network (Win 7 & 10+), • Hands-on experience with enterprise systems architecture and components such as AD, DHCP, DNS, SMB/CIFS, TCP/IP, Firewalls, software deployment, etc., • Experience with Microsoft Windows server operating systems and technologies (Win Server 2008 – 2019+), • Experience with on-premises and cloud-based Microsoft Email Solutions (Exchange 2013-2016 & Office 365), • Experience troubleshooting problems within a remote desktop or virtual desktop platform (VMware Horizon & Citrix), • Understanding and support of public cloud platforms (AWS and Azure), • Understanding and support client virtualization platforms and environments (VMware ESX & Microsoft Hyper-V), • Coordination/Escalation to third party vendors for support escalations, • Experience with group policy configuration and deployment, • Experience troubleshooting basic connectivity issues with desktops, servers, and networks, • Experience installing SAN Storage and configuring it with VMWare / Hyper V, • Experience with Converged and Hyper-Converged Technologies, • Experience maintaining and troubleshooting a Hyper-V environment with a Failover Cluster or managed by SCCM, • Previous experience working within ConnectWise (Automate) ecosystem, • Scripting and automation experience, • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of various technology environments, • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, and more), • Maternity/Paternity Leave, • 401(k) plan with matching company contribution, • Holiday/Vacation plans, • Development & training, • Commuter benefits, • Outstanding Employee Referral Programs, • Frequent company events and outings We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR GpHuuslWVf

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job Description Job Title: Service Engineer L2 Location: Tekscape Office, NYC Travel Required: As needed to client sites in Tri-state area. FLSA: Exempt, Full Time Salary: 65-75K Reports to: Director of Support Services About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. We operate via two physical locations in the United States. Based on our engineers’ advanced technical knowledge and by leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. Job Summary: The Service Engineer L2 provides the resource coordinator assistance in the acknowledgment, classification, and assignment of client tickets. The Service Engineer L2 is the first line of defense as well as an escalation point for Service Engineer L1 resources to assist either remotely or onsite at customer facilities handling customer requests, problems and/or incidents. Service Engineer L2 will assist with desktop, network and systems issues coming from tickets created via alerts, email, or phone calls. The Service Engineer L2 will also be the onsite resource to fulfill regularly scheduled onsite support commitments to various clients. Responsibilities: • Assist the resource coordinator in ensuring engineers are prioritizing and following up on the ticket queues regularly., • Resolve support cases and work orders associated with end-user issues, physical and cloud infrastructure, and project related tasks., • Escalation point for Service Engineer L1 items that are not able to be closed., • Provide accurate, comprehensive notes on work performed to account for time spent with customers., • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with engineer policies., • Perform basic hardware troubleshooting on desktop/laptops, printers, mobile devices, rackmount servers., • Provide end-user software support on common productivity technologies such as Microsoft Office Suite, Microsoft Teams, SharePoint Online, OneDrive, and QuickBooks., • Support and troubleshoot common mail platforms and security systems such as Microsoft Exchange, Google Workspace, Proofpoint Essentials and Mimecast., • Triage with external vendors and manage the process to assist customers on systems, software, or network related issues., • Execute basic system maintenance including software and operating system patching, software version upgrades and critical patch applications., • Provide intermediate support of Active Directory such as add/remove users, password resets, Group Policy application, task scheduling., • Deliver high-level consultation on information security fundamentals such as good password hygiene practices, multi-factor authentication recommendations and social engineering defense., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti-Virus/Anti-Malware., • Participate in after-hours client projects including cloud migrations/conversions, major upgrades, office relocations, and hardware refreshes., • Apply intermediate understanding of network principles such as DNS, DHCP, TCP/IP., • Deployed to client sites as needed to solve client issues., • Provide onsite support coverage as needed for clients with regularly scheduled onsite support., • Provide ad-hoc and temporary onsite support coverage tickets., • Provide end-user account and end-user endpoint troubleshooting and support., • Experience supporting desktop and laptop hardware., • Experience in supporting server hardware., • Experiencing in installation and removal of data closet and server room equipment such as, but not limited to, • Servers, • Firewalls, • Routers, • Switched, • Uninterruptable Power Supplies ('UPS') Devices, • Endpoint VOIP Devices, • Strong troubleshooting skills and abilities., • Advanced knowledge of Microsoft Office suite., • Advanced understanding of e-mail and spam technologies, and how messaging flows through these systems., • Intermediate understanding of cyber-security concepts and technologies like Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web-filtering and social engineering., • Experience with management of end-user domain accounts and mailboxes., • Ability to complete workstations and laptops following build guidelines and checklists., • Familiarity with file system support including permissions, sharing, backups and restores., • Strong documentation and communication skills, • Experience with PSA/Ticketing systems to track ticket closure and time spent on tickets., • Understanding of the ConnectWise PSA and ability to manage and administer the PSA backend infrastructure and settings., • Participate in after-hours on-call rotation for technical services support/Help Desk. Preferred Skills • Experience in other Managed Service Provider environments is preferred but not required., • Experience with troubleshooting and remediation of workstation and laptop hardware, • Experience with management of Active Directory accounts/groups/objects, • Experience troubleshooting Microsoft Office Suite Products, • Experience with management and troubleshooting of end-user email issues and mailboxes., • Office 365, • Experience with the management and troubleshooting of end-user mobile device issues., • Experience with Public (Azure) and Private Cloud environments., • Experience with Cisco and Meraki networking. Education and Personal Skills: • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of end-user technology, mobile devices, and applications., • Desire and ability to motivate oneself and quickly develop new skills., • Excellent written and verbal communication skills applicable to a customer service role, • Excellent planning and organizational skills, as well as sound independent judgment, • Able to travel for business and work beyond normal business hours when necessary., • Able to lift and transport moderately heavy equipment such as computers, power supplies and servers more than 50lbs., • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA, • Paid Parental Leave (NYS Paid Family Leave), • 401(k) plan with matching company contribution, • Vacation/ Paid Time Off / Sick Leave, • Professional Development Programs, • Commuter benefits through ConnectYourCare, • Employee Referral Programs, • Fitness/Wellness Perks through Justworks, • Corporate-Branded Swag & MORE We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR Pfn4xTV8vh

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description The IT Support Specialist Level II’s role is to facilitate troubleshooting and assistance of our employees and provide issue resolution and documentation. This can include receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary. Responsibilities: -Track customer issues and resolutions -Field incoming requests from end users -Perform post-resolution follow-ups to help requests -Coordinate with fellow team members on escalations Minimum Requirements Strong desktop support/implementation skills for Windows 7 -11, Mac OSX MS Office products and Office365 Email knowledge Windows servers (some server installation/maintenance experience preferred) Highly self-motivated, ability to prioritize, and attention to detail Working knowledge of VPN, firewalls, security and network (wired and wireless) troubleshooting 3-5 years' experience in IT help desk, customer service, answering calls and resolving issues remotely Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Experience working with an issue tracking and project management software (Highly Preferred Experience with Jira) Experience with VMWare and SANs. Effective verbal and written communications -MUST BE US CITIZEN or GREEN CARD HOLDER -ONSITE/IN PERSON M-F NOT REMOTE Rare travel to one of the other offices (MA, VA, MD, FL) Company DescriptionMonsieur Touton Selection Ltd. has it's headquarters in Manhattan, New York. We are a global resource for 4000+ premium wine and spirits, sourcing from over 20 countries. Based in New York we are a global resource for premium wine and spirits, sourcing from over 20 countries. Annual sales of 1.5 million cases with revenues approaching $200 million and growing at 8-12% annually. Our 12,000 square foot Manhattan headquarters serves as the base for our operations departments and our national salesforce team of nearly 200 people. We offer a state of the art Graphics and Marketing department consisting of 10 full time in-house designers for the custom creation of POS, booklets, flyers and electronic communication. Our National Distribution team work with our distributor network in 46 states and growing. We have partnered with the industries best logistics companies to provide seamless distribution of our over 4000 wines from around the world. Always a visionary, in 2018 Guillaume Touton purchased a 30,000 square foot warehouse in Miami, Florida to cement our commitment to the region.Monsieur Touton Selection Ltd. has it's headquarters in Manhattan, New York. We are a global resource for 4000+ premium wine and spirits, sourcing from over 20 countries. Based in New York we are a global resource for premium wine and spirits, sourcing from over 20 countries. Annual sales of 1.5 million cases with revenues approaching $200 million and growing at 8-12% annually. Our 12,000 square foot Manhattan headquarters serves as the base for our operations departments and our national salesforce team of nearly 200 people.\r\nWe offer a state of the art Graphics and Marketing department consisting of 10 full time in-house designers for the custom creation of POS, booklets, flyers and electronic communication. Our National Distribution team work with our distributor network in 46 states and growing. We have partnered with the industries best logistics companies to provide seamless distribution of our over 4000 wines from around the world. Always a visionary, in 2018 Guillaume Touton purchased a 30,000 square foot warehouse in Miami, Florida to cement our commitment to the region.

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in office/2 days remote). About your team: Interactive Brokers (IBKR) is seeking a Platform Engineer – Support to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues. This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment. What will be your responsibilities within IBKR: • Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs., • Support users via phone, email, in-person, and remote tools., • Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals., • Install operating systems, applications, drivers, and configure system settings per departmental standards., • Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence., • Document resolutions in the department's knowledge base and contribute to self-help resources for employees., • Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary., • Participate in departmental and firm-wide projects as assigned., • Attend training sessions and team meetings to support productivity and development goals., • Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department., • Associate's degree in Computer Science or related field preferred., • Certifications such as A+, Network+, Microsoft, or VMware are a plus., • Minimum 2+ years of technical support experience, or equivalent education and training., • Strong organizational, prioritization, and multitasking abilities., • Team-oriented mindset with a commitment to knowledge sharing., • Ability to explain technical concepts to non-technical stakeholders., • Excellent interpersonal, written, and verbal communication skills., • Detail-oriented, flexible, and self-directed., • Resourceful and proactive in solving problems independently., • Strong knowledge of Microsoft Windows desktop operating systems., • Proficiency in Microsoft Office Suite., • Working knowledge of:, • Entra ID and Azure services, • Administrative scripting (PowerShell, Python, etc.), • Intune packaging and PC deployments, • TCP/IP, Wi-Fi, DNS, DHCP, • Active Directory environments and Office 365 cloud applications, • Competitive salary, annual performance-based bonus, and stock grants, • Retirement plan (401(k)) with competitive company match, • Comprehensive health and wellness benefits, including medical, dental, and vision, • Company-paid healthcare premium, • Wellness screenings, health coaching, and counseling services via Employee Assistance Program (EAP), • Paid time off and generous parental leave, • Daily lunch allowance and fully stocked kitchen with healthy snacks, • Corporate events, team outings, volunteer activities, and company sports teams, • Education reimbursement and ongoing learning opportunities

Job Description Job Overview We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of Microsoft operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Certifications a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR J1kS4NsHyt

Job Description Firm Overview: Stable Rock is a next-generation outsourcing platform offering comprehensive back-office infrastructure and innovative services to early-stage and mid-sized enterprises. With our legacy dating back to 1975, for nearly 50 years we are renowned for our proficiency in accounting, financial advisory, and infrastructure support, currently serving over 400 US and international enterprises across diverse industries. At Stable Rock, we are the architects of success for entrepreneurs, founders, senior executives, management teams, CFOs, controllers, and business professionals. Our mission is to empower, scale, and fortify the bedrock of your enterprise - its IT, human resources, insurance, accounting, bookkeeping, tax, financial reporting, and the overall financial and operational infrastructure. Job Opportunity and Responsibilities: Stable Rock is seeking a highly collaborative, skilled and detail-oriented Senior Associate to join and support the Accounting & CFO Services team. The ideal candidate will play an important role by preparing and analyzing financial information and ensuring accuracy and compliance. This position offers a unique opportunity to work with a variety of businesses across different industries and at different stages of their lifecycle, contributing to their financial health and success. This position features a hybrid work arrangement, blending in-office collaboration with remote flexibility. Key Responsibilities: • Financial Reporting & Analysis: Assist in the preparation of financial statements, including balance sheets, income statements, and cash flow statements; and monthly, quarterly, and annual financial reports for clients., • Bookkeeping & Accounting: Maintain accurate and up-to-date financial records for multiple clients. Reconcile bank statements, complete monthly and quarterly write-ups, make general journal entries, and help prepare the books for tax preparation and audits. Assist in the preparation of sales tax returns., • Client Service: Assist in the client servicing of assigned clients, addressing their financial queries and concerns. Build and maintain strong client relationships through regular communication and exceptional service. Assist in client meetings to discuss financial performance, provide recommendations, and plan for future needs., • Education: Bachelor's degree in Accounting, Finance, or related field required., • Experience: 3-5+ years in accounting/bookkeeping and finance or related field. Prior experience in public accounting or working with multiple clients simultaneously preferred., • Certifications: CPA or actively pursuing CPA certification is a plus., • Skills: Ability to manage multiple clients/projects and deadlines and handle a fast-paced environment where you can work both autonomously and in a team-oriented setting. Exceptional organizational, interpersonal, and communication skills. Initiative, commitment to professional development, attention to detail, and client service excellence., • Medical, Dental, and Vision, • Health and Flexible Savings Accounts, • 401(k) Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Job Posted by ApplicantPro

Job Description At Bit By Bit, we’ve been helping organizations thrive since 1987. Originally founded as a database application development and networking company, we’ve grown into a full-service IT firm and a recognized leader in delivering reliable, cost-effective managed IT services across the Tri-State area. Our team specializes in building and managing solutions that solve critical business challenges. With a unique blend of business technology expertise, certified technicians, and proven processes, we provide our clients with tailored IT solutions that improve productivity, streamline communications, and reduce costs. Beyond technology, our culture is rooted in humility and curiosity, and our vision is simple: to help untangle people and process challenges so businesses can move forward with confidence. We are seeking a Level 2 Field Technician to join our team. This role is ideal for a technically skilled and customer-focused professional who thrives in a fast-paced environment and is committed to providing high-quality IT support. You will work directly with clients on-site, managing installations, troubleshooting, and ongoing technical support, while also collaborating with Bit By Bit’s broader technical team. This is a full-time, temporary position based in New York City, with field work required around the NYC Metro area. There's a strong possibility of this position being converted into permanent. Requirements Key Responsibilities • Provide service and customer support during field visits or dispatches., • Perform on-site installation, repair, maintenance, and testing of systems., • Diagnose errors or technical problems and determine proper solutions., • Use Bit By Bit’s ticketing system to track issues, time, schedules, and escalations., • Document processes and procedures in ITGlue., • Follow company protocols and standard operating procedures., • Collaborate with technical team members and communicate via Microsoft Teams and email., • Act as remote hands for Level 3 engineers as needed., • Manage new employee setup (PC, phone, mobile, cloud services)., • Troubleshoot Windows, Mac, iOS, and Android devices., • Support network and server infrastructure, Active Directory, O365, Google Apps, Exchange, DNS, and backup software., • Administer antivirus and spam filtering solutions., • Support VMware Vsphere ESXi virtual servers., • Liaise with ISPs, vendors, and OEMs to resolve issues and facilitate service. Additional Desirable Skills • Experience with Virtual Desktop Technologies (VMware, Citrix)., • Certifications or training in Microsoft, Apple, CompTIA, or Cisco., • Firewall and switch administration knowledge., • Familiarity with VOIP, telephony, and cable management., • Ability to identify, diagnose, and remediate Ethernet/wiring issues., • Basic programming knowledge a plus. Qualifications • Excellent interpersonal, oral, and written communication skills., • Strong troubleshooting and problem-solving ability., • Ability to build relationships and deliver outstanding client service., • Minimum of 1 year experience with a Managed Services IT company preferred., • Bachelor’s degree in a technical field, trade school education, or equivalent experience., • Valid U.S. driver’s license and reliable transportation required. Salary: $35–40 per hour (based on experience and skills).

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide remote installations of new software and upgrades, • Provide remote installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR djx7IB0qxP

Job DescriptionSalary: Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and oursatisfaction surveys show it at a consistent 97%, • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips. Having documentation that's useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Tools Support Engineer to join our team. About the Role: We are seeking a highly skilled Tools Support Engineer with deep experience in the MSP space to join our growing team. The ideal candidate will have hands-on expertise with ConnectWise Automate, along with a strong background in supporting and optimizing tools used across managed services environments. This role will focus on maintaining, troubleshooting, and enhancing internal platforms and automation tools that drive efficiency, visibility, and performance across client environments. Youll work closely with our technical teams to ensure tools are functioning optimally and aligned with service delivery goals. Key Responsibilities: • Serve as the subject matter expert for ConnectWise Automate, including patch management, scripting, alert tuning, and integrations., • Provide Tier 2/3 support for internal toolsets used by service desk, NOC, and engineering teams., • Monitor, maintain, and optimize automation platforms and tool stacks (RMM, PSA, AV, backup, monitoring)., • Develop and maintain custom scripts (PowerShell, Automate scripts, etc.) to improve automation and workflow., • Collaborate with engineering and operations to roll out tool enhancements, updates, and documentation., • Manage integrations between ConnectWise Automate, Control, PSA (Manage), and other third-party solutions., • Perform health checks, audits, and performance reviews of the toolsets to ensure reliability and effectiveness., • Assist with onboarding and tool configuration for new clients., • Document processes, configurations, and troubleshooting guides for internal teams. Requirements Must-Have: • 3+ years of experience in a technical support or systems/tools engineering role within an MSP., • Strong, hands-on experience with ConnectWise Automate (LabTech), including agent deployment, scripting, monitoring, and maintenance., • Experience with scripting languages, particularly PowerShell., • Solid understanding of Windows Server/Desktop environments, networks, and Active Directory., • Familiarity with other common MSP tools (e.g., ConnectWise Manage, ScreenConnect, ITGlue, Datto, N-able, Acronis)., • Strong troubleshooting skills and ability to work independently. Nice-to-Have: • Experience with API integrations between MSP tools., • Exposure to automation frameworks and DevOps practices., • Experience with REWST platform or any other RPA Platform remote work

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Technical Support • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description Note- 3 days in New York City, 2 days in Paramus, NJ The technical support specialist monitors inbound service requests; provide timely updates and resolution to open service requests; troubleshoot end user issues and escalate as needed; perform software installation and hardware repair; research and implement fixes for new issues; provide remote support, computer imaging and set up; and perform other duties and projects as assigned. Essential duties and responsibilities include but are not limited to: • Handle break/fix, configuration issues, troubleshooting, software installations, and hardware repair (including in-house repair or coordinating depot services), • Provide first and second tier knowledge and support of all client applications and escalate infrastructure issues when required., • Collaborates with systems administrator and/or infrastructure team, • Resolve and update Service Requests accurately and timely within the company’s designated platforms and SLA, • Provide documentation of resolutions within the Knowledge Base and assist with publishing Knowledge Articles., • Ensure end-user experience meets the expectations of the organization, (i.e. employee onboarding and offboarding experience and training), • Follow standard operating procedures and provide feedback as necessary (i.e. onboarding, systems access), • Responsible for maintaining asset management, such as inventory and end user devices, • Responsible for creating and conducting training programs to educate our users on all our desktop platforms, • Assist in project work as needed, • Administer user accounts including Add/Change/Delete functions., • Administer device provisioning including mobile devices ( using Microsoft Intune, • Administer MFA/2FA authentication services, including Okta and Microsoft Authenticator., • Printers/copiers/plotters, • Phone systems (work with phone provider on all provisioning and troubleshooting, • Mainting, • Process improvements: o Analyze tools used by the organization and find ways to fully utilize the existing tools within the organization o Analyze tickets, and user behaviors and identify opportunities to enhance the system, processes or educate users • Administer Office 365 users including E-Mail, SharePoint, OneDrive and all Office products., • Administer and support VOIP and Video Conferencing solutions, • Provide white glove support for VIP employees, including C-Suite executives, • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Communicate effectively, both orally and in written form, technical information with a wide variety of individuals and groups., • Ability to work in front of a computer screen and/or perform typing for approximately 80% of a typical working day, • Ability to travel between offices as necessary. This position will support the NY and NJ offices onsite, • Flexibility for attending or responding to early morning and late night meetings and inquiries, • Ability to provide after-hours support when needed Cybersecurity • Collaborate with cybersecurity team and managed service provider on UE cybersecurity initiatives, including the vulnerability management program, risk management program, and remediations., • Assist with Disaster Recovery and business continuity plan as it relates to technology as needed, • Report cyber-attacks NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. Job Qualifications: • Experience with cloud technology including Azure and M365, • Excellent technical knowledge of desktop/laptop hardware and mobile devices, • Working technical knowledge of network protocols and operating systems, • Excellent knowledge of Active Directory, • Experience with helpdesk and remote control tools, • Technical certifications are a plus, but not required. Education/Experience: Required • BS/BA in computer science, information systems, or related field; or equivalent work, • 2-5 years of IT Helpdesk experience Powered by JazzHR ikt0PjFT7T