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1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are excited to welcome a Staff Developer to join our Billing and Payments team at 1Password, whose mission is to build a stable, resilient and scalable billing platform to support 1Password on its journey to 50 million active users. Reporting to the Billing Scale engineering team, the Staff Developer will be responsible for the continued development of the Billing Platform that supports all of 1Password’s B2C and B2B billing needs. In addition to this, this role will be responsible for helping to mentor senior and intermediate developers, as well as shaping the overall architecture and future of 1Password’s billing services. You will work in a Golang based environment, running services deployed on our Kubernetes clusters. You will build out the tooling and processes to migrate our existing customers to this new Billing Platform as new required features are created and deployed. This role requires deep technical expertise, strong knowledge of billing processes and vendors, and the ability to collaborate closely with multiple internal engineering and product teams. Your contributions will directly impact the bottom line at 1Password, helping to collect revenue from all of our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 5+ years of billing system development experience at SaaS companies with demonstrated expertise in building and maintaining production systems that serve significant user bases * You have deep Go programming expertise with proven experience coding API first backend technologies. * You have hands-on experience with service-oriented architecture (SOA) and have actively participated in breaking up and extracting monolithic applications into distributed services. You understand the trade-offs and operational complexities this introduces * You have production API development experience with deep familiarity with HTTP protocols, RESTful design principles, and building APIs that developers, services and users rely on * You understand versioning, backward compatibility, and API evolution strategies * You have experience with on-call responsibilities and production incident response. You're comfortable debugging complex distributed systems issues and implementing preventive measures * You're a systems thinker who can see the big picture while handling implementation details. You can take large, ambiguous projects and break them down into manageable work streams and can coordinate with other developers on ownership of those workstreams * You have strong collaboration skills with experience working closely with multiple engineering teams as an internal service provider. You understand how to gather requirements, communicate technical trade-offs, and deliver solutions that meet diverse team needs Bonus points for: * Familiarity with Kubernetes and how to deploy services successfully * Familiarity with CI/CD processes, including Gitlab CI and/or Github Actions * Security experience with understanding of security-focused development practices, threat modeling, and building systems that handle sensitive data What you can expect: * Help lead the development and maintenance of our Billing Platform * Drive complex extraction projects, such as removing and/or rewriting legacy systems into modern components, requiring careful planning, rollback strategies, and coordination with dependent teams * Collaborate extensively with internal engineering and product teams to understand their needs, gather requirements for new capabilities, align on delivery schedules and ensure successful adoption of services * Participate in on-call rotations for billing services, responding to incidents, and implementing improvements to prevent future issues while maintaining high availability SLAs * Mentor other engineers on best practices, Go development patterns, and distributed systems concepts through code reviews, technical discussions, and knowledge sharing sessions * Shape the technical direction of our billing services by evaluating new technologies, proposing architectural improvements, and contributing to engineering-wide standards and practices * Build monitoring and observability into billing services to ensure reliability and provide visibility into system performance for engineering, product and support teams * You have hands-on knowledge of working with third-party payment providers (e.g., Stripe, etc) and can provide guidance for other engineers on best practices in their use. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About Nearmap Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it. We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you. About the Role Location: Fully remote within the continental United States. Solutions Product Manager, Government supports the development and growth of Nearmap’s product solutions across Government use cases. This role assists in understanding customer needs, researching market opportunities, monitoring competitors, and helping define product requirements that create value for customers and align with company strategy. Working closely with senior product leaders, the Solutions Product Manager contributes to new solution development and the optimization of existing offerings. They partner with sales, engineering, and marketing to ensure product initiatives are well-defined, deliver measurable customer impact, and support Nearmap’s growth objectives. This role emphasizes hands-on execution - gathering insights, writing clear requirements, managing delivery priorities, and tracking performance, while building domain expertise in geospatial technology and location intelligence. Key Responsibilities Play the essential role of Product Owner for the delivery stream: • Assist senior product managers in defining product requirements and priorities for Government solutions., • Translate customer and business needs into clear, actionable user requirements and acceptance criteria for technical delivery teams., • Monitor existing product metrics and provide insights to the greater product org., • Analyze calls and other signals to provide insight to the greater org., • Develop and maintain deep domain expertise across diverse use cases in government, with comprehensive knowledge of customer workflows, use cases, and industry-specific challenges., • Regularly converse with Sales, Sales Engineering, and Customer Success to gather customer pain points and opportunities, and impediments to selling/upselling., • Regularly converse with customers to understand how Nearmap products are used and perceived, and opportunities to solve addition customer problems and upsell., • Communicate findings back to Nearmap stakeholders in a form that drives action and improvement., • Regularly converse with ecosystem partners, including technology platform providers, channel partners, analysts, media to boost Nearmap’s profile and presence., • Complies with responsibilities of working for a public company., • Complies with all local legislative requirements., • Adheres to company guidelines and the corporate Code of Conduct., • Where appropriate keeps up to date with legislative requirements., • Acts in an ethical way when dealing with company assets and other people. Experience • 5-10+ years of experience in government or, ideally, a government geospatial office with experience in a project or product leadership role, • Experience with geospatial data and how it is used in government is extremely valuable., • Experience in government procurement and the relationships between local, state and federal entities is valuable., • Ability to effectively write, validate, and quantify a business case in plain language quickly and thoroughly., • Geospatial technology, remote sensing, BIM, including familiarity with Esri, Autodesk, Bentley products., • Ability to write clear, and concise product requirements., • Proven track record of getting things done, managing multiple tasks including communication with internal and external teams whilst consistently delivering on schedule., • Ability to communicate clearly and effectively with in a cross-functional environment., • Excellent written, verbal and visual communication skills., • Strong commercial acumen, strategic thinker and revenue driven., • Excellent analytical and interpersonal skills, with ability to work successfully across all engineering disciplines. Why you'll love working at Nearmap: We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves. Nearmap offers: • In addition to flexible time off, Nearmap offers 4 extra "YOU" days off each year - take a break, no questions asked!, • Company-sponsored volunteering days to give back., • Generous parental leave policies for growing families., • Work from Overseas Policy - explore the world in the approved list of cities while you work!, • Discounted Private Health Insurance plans., • Monthly wellbeing and technology allowance. Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including Astra Zenica, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Reliable, high-quality data is the fuel that propels AI-powered data engineering., • AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve., • We empower engineers to deliver reliable, governed data faster, cheaper, and at scale. dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US (Remote) * Curriculum Roadmap Ownership • Interface with internal stakeholders across product, marketing, partnerships and customer-facing teams to map out customer curriculum needs, • Work with the community team to identify curriculum requests to be included in upcoming roadmap, • Manage the Training team’s curriculum roadmap including scoping and assigning the right SMEs to deliver curriculum assets following the curriculum development lifecycle (CDLC Curriculum Development Lifecycle Management • Mature the Training team’s CDLC by proposing, implementing and iterating on frameworks and templates that leverage the Training team’s agile workflow as well as other educational team processes (documentation, revenue enablement, L&D, Learning Operations) to increase curriculum resource quality and adoption., • Design delightful, accessible and consistent learning experiences that empower data practitioners by guiding and validating the initial curriculum design decisions as part of the CDLC., • Facilitate the curriculum development process by working with subject matter experts (SMEs) to leverage templates and guides that drive content maturity and impact., • Roll out curriculum updates and changes through structured communication across internal and external channels (Slack to ensure visibility to target customers, • Collaborate with learning operations to monitor learning curriculum effectiveness throughout its lifetime. Gather feedback on the course and make regular adjustments to existing courses., • 6+ years of experience in both curriculum development or instructional design and project management, • A technical background (such as analytics, math, data science or programming) at a level sufficient to quickly learn new topics in the data and analytics space and independently create course materials and code exercises, • Experience creating or delivering technical content live in-person and/or virtually, • Exceptional communication skills and someone who enjoys making complex, technical ideas feel simple and manageable, • The ability to thrive in a cross-functional environment especially working within and across remote, asynchronous teams, • The ability to operate in an ambiguous and fast-paced work environment, • Experience with product thinking through prior roles such a product or program management, • Experience collaborating with customer success teams supporting managed accounts, • Experience creating content in an LMS, such as Thought Industries, • Interview with a Talent Acquisition Partner, • Interview with Hiring Manager, • Take Home Task, • Team Interviews with close stakeholders and our VP of Customer Success, • Unlimited vacation time with a culture that actively encourages time off, • Pension Plan, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home office setup, • Learning and development, • Office space, • And more! We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. • The typical starting salary range for this role is:, • $108,000 - $130,500 USD, • The typical starting salary range for this role in the select locations listed is:, • $120,000 - $145,000 USD #LI-LC1 #LI-LC1 dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As for any SaaS company, our revenue is one of the most important performance indicators. As such, the Revenue Accounting team plays an important tactical and strategic role within the Accounting department, the Finance organization, and the company as a whole. Because our solutions are used by both consumers and businesses, and because our customers purchase both online and through traditional sales channels, we are in a position to offer any revenue accountant a diverse experience with a mix of technical accounting, operational, and systems-related learnings. A successful candidate will participate in very visible aspects of the revenue accounting work including determination and communication of revenue numbers, analysis of monthly and quarterly trends, providing assistance to FP&A with understanding details for purposes of modeling of future results, and many others. This role will report into Manager, Revenue Accounting. This is a remote opportunity within Canada and the US. Responsibilities: * Book journal entries covering revenue and related accounts such as accounts receivable, allowance for doubtful accounts, deferred revenue, cash * Perform month-end reconciliations for revenue-related balance sheet accounts * Prepare month-end analysis of P&L and balance sheet account variances * Produce clear, well-structured documentation and memos * Identify opportunities for process improvements and efficiency in financial operations * Coordinate and facilitate internal and external audits * Execute on key internal controls * Perform ad hoc projects as assigned What we are looking for: * 4+ years of experience in an accounting role, preferably at a SaaS company or at a public accounting firm * CPA or CA designation, or path towards such designation strongly preferred * Proficiency in accounting software (e.g., Netsuite) and advanced Excel skills. * Experience working with Salesforce and/or Stripe is a plus * Excellent verbal and written communication skills * High attention to detail and the ability to multitask and prioritize with minimal supervision * Passion for delivery of high quality work within stated deadlines * Interest in and passion for accounting profession USA-based roles only: The annual base salary for this role is between $92,000 USD and $129,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $82,000 CAD and $115,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role Steer is seeking a skilled and dynamic Lead Engineer for Integrations to drive the engineering work behind the critical data integrations that power Steer and AutoOps. This is a hands-on role where you are expected to be the primary developer and deliver high-quality, production-ready code.You will own the full lifecycle of complex integrations, ensuring the seamless and reliable flow of customer, appointment, invoice, vehicle, and other core data between our platform and partner systems. Your work will directly maintain product stability, ensure high uptime, and enable new product growth. Location: 100% Remote (U.S.-based) | Hours: EST What You’ll Do • Own the full integrations lifecycle from design through rollout, building a scalable, durable, and extensible integrations platform., • Lead technical conversations with 3rd party vendors, guiding the technical direction and advocating for Steer’s needs., • Design and run regular sync processes between Steer/AutoOps and partner systems using resilient patterns., • Build clear patterns for new integrations and document flows, edge cases, data shapes, and change-management steps to enable other engineers., • Maintain and improve existing integrations, focusing on reliability, throughput, and operational stability., • Work closely with Product, Support, and Customer Success during incidents and partner updates, maintaining a bias for fast incident response. What You’ll Bring • 8+ years of engineering experience with a firm grasp of C#, ASP.NET Core, APIs, Entity Framework, or related technologies., • Experience with REST API's., • Experience working on Commercial / ISV software products., • Ability to lead technical discussions, set direction, and coach other engineers., • Experience leading discussions with partners and 3rd party vendors., • Experience building and maintaining Windows Services, especially for on-premise systems., • Experience with message queues, background workers, scheduled jobs, and batch pipelines., • Deep experience building integrations using APIs, webhooks, queuing, and polling strategies., • Clear understanding of resilient distributed systems and failure patterns., • Experience working with authentication models used by older systems (API keys, token rotation, basic auth)., • Experience with cloud platforms such as Azure, AWS, or GCP. What Success Looks Like • Current integrations remain stable, fast, and monitored., • New integrations launch faster using shared patterns and reusable components., • Breakages decrease, and incident resolution improves., • Integrations stop being a bottleneck for product development. Our Hiring Process • Initial Screening - 30min (Lead Recruiter), • Hiring Manager Interview - 60min (Head of Product + Engineering), • Collaborator Interview - 60min (Principal Engineer), • Career Journey Interview - 60min (Director of People), • Reference Checks What We Offer * 100% remote work (U.S.-based) * 100% employer-paid medical insurance * Flexible PTO (minimum 15 days) * FSA and HSA options • Equity options Generous parental leave * 401(k) * Learning stipend * WFH equipment provided * Access to the latest technology * Collaborative, innovative culture * Opportunities for career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist- Bilingual (English/French) Reports to: Service Operations Manager Location: Remote Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. In this entry-level role, you’ll assist with managing customer inquiries, monitoring live trips, and coordinating logistics solutions to ensure smooth operations. This role is ideal for individuals eager to learn and grow in a fast-paced environment with a focus on delivering exceptional service. Key Responsibilities: Customer Support & Issue Resolution: • Provide inbound call support in both English and French, • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution., • Conduct outbound calls in both English and French to resolve customer requests as needed., • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team. Live Trip Monitoring: • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in ticketing system., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience, Skills, and Requirements: • Fluent in both English and French, • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with a Senior Manager, • Step 4: Offer & background check Welcome aboard! Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.

The Community You Will Join: Booking is at the core of the Airbnb marketplace that enables the connection between our guests and hosts. The Third-Party Booking team enables delegated booking — from corporate travel managers to personal trip planners — building scalable, compliant web experiences that set the foundation for Airbnb's future in business travel. We collaborate across teams to deliver reliable, compliant, and scalable Web experiences for guests and partners. We seek to drive innovative solutions which will enable us to revolutionize the travel experience and advance Airbnb’s mission. The Difference You Will Make: You will play a significant role in technical execution on 3rdparty booking Web surfaces, raising the bar for performance, accessibility, and resilience. You’ll deliver platform-aligned components and experiences for delegated booking, reduce friction and risk through thoughtful design and instrumentation, and ensure robust integrations with adjacent systems (e.g., Payments, Trust, backend services). A Typical Day: • Deliver high‑quality Web features and components for consumer and enterprise customers, following platform patterns and best practices., • Improve performance, resilience, and observability; add and validate analytics to measure impact., • Partner with Payments, Trust, and backend teams to ship well‑tested integrations that meet security, compliance, and accessibility standards., • Write clear design docs and implementation plans; break down complex work, estimate, and land milestones on time., • Participate in code/design reviews; contribute to paved‑path tooling and documentation; help onboard and unblock teammates., • Collaborate with Product and Design to scope requirements, align on tradeoffs, and iterate quickly based on data and feedback. Your Expertise: • 5+ years industry experience, • Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience, • Experience architecting FE systems; proven ownership of end‑to‑end features and cross‑team integrations., • Experience building large web applications using Javascript/Typescript, • Experience with modern JavaScript/Typescript libraries and tooling (e.g. React, graphql), • Fluency in HTML, CSS, and related web technologies, • Demonstrated excellence in accessibility, performance optimization, and paved‑path client practices; influence beyond your immediate team, • Product mindset with strong communication; comfortable driving cross‑org integration with partner teams Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. ___ . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ___. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (___) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers. The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities. The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers. Job Duties: * Meet and proactively drive to exceed quarterly and annual retention targets. * Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs. * Develop and maintain an exceptional knowledge of Rethink’s behavioral health solution and RCM services. * Oversee account metrics to anticipate customer issues and concerns. * Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment. * Resolve customer issues in an efficient, timely, and practical manner. * Serve as a customer advocate internally to ensure support tickets are being addressed quickly. * Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns. * Collaborate with the product team on identifying future product development priorities to drive account growth. * Manage customer satisfaction surveys and responses. * Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis. * Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts. * Use Teams to conduct effective online meetings. Characteristics: * Track record of exceeding quota or showing significant annual year over year growth. * Experience in behavioral health and ABA medical billing * Excellent verbal and written communication skills. * Strong customer relationship management skills. * Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers. * Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel. * Ability to effectively prioritize, organize, and perform a variety of concurrent tasks. * Proficiency with Microsoft Excel, Word, and PowerPoint applications. * Experience utilizing electronic medical billing platforms. * Experience using Salesforce.com and Gainsight are desirable. Requirements: * Bachelor's degree in psychology, education, business or related field * Must be comfortable working with technology and fluent in Microsoft Office * Experience with autism/ABA/ABA billing * Experience working with a SaaS (software) company highly preferred Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. #remote

POS-24664 Remote - EST, CST We’re looking for a Senior Product Manager to lead our AI-based Activation strategy for Free and Starter customers. This role focuses on helping small businesses reach their first meaningful outcome in HubSpot quickly and confidently. Today, many customers face unnecessary friction during onboarding and early setup, which slows time-to-value and limits long-term success. You will be responsible for improving activation outcomes by reducing setup complexity, increasing intelligent guidance, and expanding automated onboarding capabilities. This role sits at the intersection of product, data, and AI-enabled experiences, and plays a critical part in driving activation, early retention, and downstream monetization for our downmarket customers. In this role you’ll get to: • Drive activation outcomes for Free and Starter customers by translating broader strategic direction into benefit-first experiences that reduce cognitive load, build momentum, and help customers reach their first meaningful outcome quickly and confidently., • Translate customer and data insights into action by identifying friction in onboarding, setup, and early product usage and iterating toward higher first-goal activation and faster time-to-value., • Design intelligent, automated onboarding systems that reduce manual setup by using customer context to pre-configure relevant elements, thoughtfully balancing automation and required input to ensure scalable, trustworthy experiences., • Build AI-enabled product behavior by developing and refining prompts, sub-agent workflows, and evaluation approaches that improve onboarding decisions and outputs over time., • Drive end-to-end experimentation and scale what works — shaping hypotheses, running A/B tests with Data Science, analyzing results, and operationalizing successful patterns into repeatable systems., • Align and manage cross-functional stakeholders (Product, Engineering, Design, Data, GTM) by synthesizing inputs, navigating tradeoffs, and bringing teams along through clear decisions and crisp communication., • Define and operationalize success metrics across activation and beyond (leading + lagging indicators), with dashboards and ongoing monitoring to guide prioritization and decision-making. We are looking for people who have: • 4+ years of Product Management experience, with ownership of measurable product outcomes., • Experience leading experimentation programs, including hypothesis development, A/B testing, and results analysis, with strong quantitative fluency (funnels, cohorts, activation metrics, behavioral data)., • Experience improving onboarding, activation, or lifecycle performance in a SaaS or product-led growth environment., • The ability to synthesize qualitative and quantitative insights into clear product strategies and structured, data-backed plans., • Comfort operating in ambiguous, highly interdependent environments, driving clarity, prioritization, and alignment across stakeholders., • Strong product taste and attention to detail, with the ability to refine complex, interaction-heavy experiences into simple, intuitive outcomes., • Strong written and verbal communication skills, with the ability to align teams around a shared vision and bring diverse perspectives into a cohesive plan., • Hands-on experience working with AI-enabled or automated product experiences, with a strong interest in applying AI thoughtfully to improve customer outcomes. As a member of the Product Management org at HubSpot, you’ll: • Join a ___ that truly puts the customer first, • Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators, • Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use, • Use your voice, share your perspective, and have a real impact based on your point of view, • Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths, • Be empowered to show up as your ___ and choose a work style and location where you can ___, whether that’s at home, in an office, or a blend of the two., • Read more about our shared product principles ___. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $158,100 - $253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

What We Do At Terabase Energy, we are revolutionizing the solar industry through digitalization and automation. Our interconnected software and construction automation platform is designed to enhance the way large-scale solar projects are designed, optimized, and constructed. Collaborating with project developers, owners, and engineering & construction firms, we strive to create cutting-edge solutions that drive down costs and improve efficiency in solar energy deployment. Our diverse team comprises industry veterans, innovators, engineers, coders, and business strategists who are dedicated to this cause. Based in Berkeley, California, Terabase Energy is on an exciting growth trajectory, expanding its presence both nationally and internationally. Position Summary: We are seeking an experienced Senior BESS Controls Developer to join our team of skilled professionals dedicated to delivering cutting-edge energy management solutions. This individual will play a key role in developing and optimizing EMS software to enable seamless integration of energy assets such as Battery Energy Storage Systems (BESS), renewable energy sources, and grid interfaces. The role combines hands-on EMS controls development expertise with a strategic focus on product lifecycle management. The Senior BESS Controls Developer will lead the design, development, and deployment of advanced EMS solutions tailored to renewable energy and storage systems. This position will involve working with multidisciplinary teams, managing product development pipelines, and ensuring compliance with grid codes and customer requirements. Key responsibilities include software design, system optimization, and field validation, along with active collaboration with hardware, software, and business teams to ensure the delivery of best-in-class energy management products. Key Responsibilities: Energy Management System (EMS) Development: · Architect, design, and develop EMS software for renewable energy assets, including real-time control and optimization. · Integrate EMS solutions with SCADA platforms and third-party systems for seamless data communication and operational efficiency. Product Development and Lifecycle Management: · Lead the EMS product development lifecycle from concept through deployment and maintenance. · Define product requirements in collaboration with internal teams and external stakeholders. · Ensure compliance with relevant industry standards, protocols, and grid codes. Control Systems Optimization: · Develop control algorithms for EMS to enhance operational efficiency, reliability, and grid stability. · Implement advanced functionalities such as load forecasting, demand response, and optimal dispatch. Collaboration and Leadership: · Collaborate with software and hardware engineers, project managers, and business development teams to align on technical solutions. · Mentor junior engineers and support knowledge-sharing initiatives within the team. Testing and Deployment: · Perform simulations, Hardware-in-the-Loop (HIL) testing, and field validation of EMS functionalities. · Troubleshoot and resolve technical issues during deployment and operations. Innovation and Continuous Improvement: · Stay updated on industry trends, emerging technologies, and market demands. · Drive innovation and process improvement initiatives to maintain a competitive edge. Educational Background: · Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or related fields. Experience: · 7-10+ years of EMS development experience, preferably in renewable energy, BESS, or grid-tied systems. · Proven track record in product development and deployment. Technical Skills: · Expertise in control algorithms, power systems modeling, and EMS software architecture. · Strong programming skills in Python, Java, or similar languages. · Experience with communication protocols (e.g., Modbus, DNP3, IEC 61850). · Familiarity with SCADA systems, databases, and cloud-based solutions. Soft Skills: · Strong analytical and problem-solving abilities. · Excellent verbal and written communication skills. · Team-oriented mindset with leadership capabilities. Certifications (Preferred): · Certified Energy Manager (CEM), Professional Engineering (PE) license, or equivalent. Compensation And Benefits Our salary ranges are determined by role, level, and location. The salary range for this role will be $130,000- $160,000. Within each posted range individual pay is determined (and may be greater or higher) dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits packag,e including: • Join a passionate and collaborative team building industry-first technology, • Generous time off and holiday policy, • Remote flexibility, • Flexible time off, • Comprehensive benefits package, • Career progression, • 401k match, • Stock options, • Home officeset-up allowance, • And much more! Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply. We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at with any staffing-related inquiries.

Location: Remote (North America) Reports to: VP, Customer Experience BrandBastion is a leading AI-powered solution for social media engagement and brand protection. Our AI isn’t new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalability. The Lead Customer Success Manager role is responsible for both driving pod-wide commercial outcomes and leading a team of CSMs to deliver at the highest standard. This role ensures client KPIs are clearly documented and consistently achieved, renewals and expansions are proactively managed, and the pod operates with visibility, accountability, and growth. You’ll own a portfolio of accounts while also guiding and coaching your pod of CSMs through structured 1:1s and joint client conversations. You’ll step into senior stakeholder discussions, support renewals and upsells across the pod, and be the point of escalation for leadership visibility, risk management, and growth strategy. Our success is measured by how much we help our clients win, whether that’s reducing churn, increasing efficiency, or driving growth through social engagement. • Manage and coach a pod of CSMs, holding bi-weekly 1:1s, reviewing calls, and joining client conversations to support their growth., • Own a portfolio of enterprise accounts while also stepping in to co-lead renewals and upsells across the pod., • Ensure client KPIs are documented, tracked, and consistently followed up on so we’re always tying impact back to measurable results - this will be done in Hubspot, • Build strong executive relationships and act as the senior escalation point for your pod., • Partner with CSMs on bigger upsell pitches and lead expansion opportunities when they involve senior stakeholders., • Provide accurate forecasts for renewals and expansions, keeping leadership informed of risks and opportunities., • Enforce consistency across playbooks, success plans, and client communications so delivery is high quality and scalable., • Work cross-functionally with Product, ClientOps, Support, and Analytics to solve client challenges and influence our roadmap., • Share insights on trends, risks, and opportunities you see across the pod to help us continuously improve., • Roll out new frameworks and processes, ensuring your team adopts and executes them effectively., • Pod Renewal & Expansion Performance: % of accounts renewed on time and pod-wide expansion revenue delivered., • KPI Alignment & Impact: % of accounts with documented KPIs, and consistency of reporting measurable outcomes tied to ROI, efficiency, or sentiment., • Executive Relationship Coverage: Strength and frequency of VP+ stakeholder engagement across the pod., • Team Coaching & Development: Effectiveness of bi-weekly 1:1s, improvements in CSM performance metrics, and feedback from direct reports., • Forecast Accuracy & Risk Management: Accuracy of renewal and expansion forecasts, timeliness of risk identification and escalation., • Operational Consistency: Adoption of playbooks, success plans, and frameworks within the pod., • Leadership Reporting: Quality and timeliness of pod health summaries delivered to CX leadership (renewal pipeline, risks, expansions, KPI coverage)., • Communication Standards: Evidence of direct, accountable communication within the pod, tasks assigned to individuals, clarity of tasks, and sharp updates., • 6+ years in Customer Success, Account Management, or related client-facing roles, including at least 1-2 years in a leadership or mentoring capacity., • Proven ability to manage both people and enterprise client relationships simultaneously., • Track record of driving retention, expansion, and measurable client impact., • Strong coaching, feedback, and people development skills., • Commercial acumen with the ability to forecast and influence renewals., • Process-driven, able to enforce consistency while fostering innovation. At BrandBastion, high performers shape their own path. You’ll have opportunities to: • Lead strategic initiatives that impact our AI-first approach., • Advance into senior leadership roles based on performance., • Work with global brands at the forefront of digital engagement., • Be part of a fast-growing AI-first company leading the future of brand protection and community management., • Competitive Market Rate Compensation + 4+ weeks paid time off, • Opportunities for global team meets, • Flexible, Fully Remote Role: Enjoy the benefits of remote work while collaborating with a talented global team.

WHO WE ARE ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in empowering small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. THE OPPORTUNITY ActBlue Technical Services is seeking a Senior Software Engineer I to join our Payments team and help build the technology that powers ActBlue's significant daily transaction volume. The Payments Team's critical areas include payment processing, recurring contributions, fraud mitigation, and internal tools that help teams within ActBlue with their payment-related workflows. Senior Software Engineer Is work in concert with product teams, platform teams, ops teams, and the security team. As a member of the Payments team, you will provide technical leadership in architecting and scaling our payments infrastructure while contributing to our inclusive environment and fostering a culture that brings out the best in yourself and your colleagues. WHAT YOU WILL DO • Architect, refactor, and enhance payments systems to ensure secure, scalable, and reliable feature delivery across the payment life cycle from initial authorization to payout., • Provide technical leadership and vision in developing, testing, monitoring, and rolling out the next generation of our payments system., • Guide the design and execution of high-impact technical solutions while balancing effort, scope, and trade-offs specific to payment processing challenges., • Recommend system-level improvements to address security, scalability, and reliability concerns in our payments infrastructure., • Act as a go-to consultant for guidance on payment-related system issues and complex transaction scenarios., • Lead the execution of large projects involving multiple engineers, complex requirements, and high ambiguity., • Break down initiative-level work into multiple epics and contribute technical expertise to team roadmap prioritization., • Consistently debug the toughest issues throughout the stack, regardless of the environment, identifying root causes or viable workarounds., • Design frameworks to foster a culture of defensive testing within Engineering, particularly around payment processing workflows., • Collaboratively design and champion best practices and design patterns to improve platform maintainability., • Demonstrate technical leadership through writing documentation, establishing effective monitoring, and fostering clear communication., • Set the standard for software quality through maintainable code that adapts to future design and roadmap decisions., • Coach and mentor other engineers, creating spaces where individuals feel engaged, valued, and heard., • Engage with your manager as a thought partner on core work and personal development to increase your impact on the team and the organization., • May support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards. WHAT YOU BRING • 3-5+ years or equivalent of professional experience working with teams and delivering projects., • Significant experience with server-side web application development, preferably with Ruby on Rails., • 3+ years or equivalent experience with developing payment systems (ie. Stripe, Paypal, Checkout, Sift), • Experience leading the execution of large projects involving multiple engineers, complex requirements, and high ambiguity., • A track record of effective collaboration with other engineers to develop abstractions and patterns that make it easy to build reliable software., • An aptitude for reasoning about and troubleshooting complex systems., • Proficiency in relational databases, preferably Postgres., • Understanding of performance, scalability, and security concerns, particularly as they relate to payment processing., • Eagerness to explore and refactor legacy code., • A team player mentality. You keep the end user in mind and enjoy hearing feedback from your teammates, yet know when and how to defend your own ideas in a respectful manner., • Comfort collaborating with a distributed team of many remote colleagues., • An inclusive, generous working style: You like to mentor, collaborate, and elevate your team by supporting your peers., • Excitement for the learning and growth of yourself and your teammates., • Proactiveness, communication skills, and the ability to learn quickly. WORK & BENEFITS SNAPSHOT This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (2-4 times per year). Additional travel may be required for select positions. Registered States*: Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C. *While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements. Work Schedule: This role requires availability during established, regular business hours (Mon-Fri) and is expected to be a part of an on-call rotation which will result in working nontraditional hours as needed. Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position. Salary Range Details: Salary Range: $157,791 - $170,499 - $183,207 ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. Benefits: • Flexible work schedules and an unlimited time-off policy, • Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability, • Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option, • Dependent and health care flexible spending account options, • Employee Assistance Program (EAP) benefits for employees, • Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions, • A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included), • Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees, • Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times ActBlue is unable to sponsor work visas at this time. UNION INFORMATION The terms and conditions of this position are subject to a collective bargaining agreement with the Communications Workers of America, the exclusive bargaining agent of covered ActBlue employees. BACKGROUND CHECKS As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent. INCLUSION STATEMENT FROM ACTBLUE ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission. If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement. We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email ___. *ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an ___ or ___ email address.

Location: Dallas, Remote preferred Narvar is hiring! We are seeking a Strategic Initiatives & AI Transformation Lead who will focus on leading the design and execution of the company’s internal AI transformation: where and how teams adopt AI tools, how usage and skills are measured, and how that translates into tangible business outcomes. You will operate within the Office of the CEO, as the execution arm for AI and for select other strategic initiatives, ensuring priorities become real changes in how people work. This is an exciting and unique opportunity for someone who enjoys bridging strategy to execution, and driving company-wide impact through an AI-first agenda. • Map where AI is (and should be) used internally across R&D, GTM, and G&A: developer tools, copilots, internal search/knowledge, analytics, back‑office automation, etc., • Define a focused internal AI adoption strategy: priority workflows, target user groups, and a roadmap for rolling out tools and capabilities by function., • Establish a measurement framework for internal AI:, • Adoption: who is using which tools, how often, in which workflows., • Proficiency: skill tiers (e.g., beginner, proficient, expert) and expectations by role or function., • Outcomes: KPIs such as time saved, throughput, error rates, ticket resolution time, sales cycle, etc., • Fold AI into the broader strategic‑initiatives portfolio so internal AI work is coordinated with other CEO‑level programs (e.g., org changes, tooling consolidation)., • Act as program owner for internal AI adoption: run intake and prioritization for internal AI ideas, select pilots, and manage their progression from experiment to scale., • Partner with product/engineering, data/platform, security, and IT to define the “approved internal AI stack” (e.g., coding copilots, document copilots, AI in CRM/support, internal RAG/search) and ensure safe, reliable deployment., • Work with functional leaders to embed AI tools into real workflows, not just make them available: update processes, templates, SOPs, and enablement so AI becomes the default way of working where appropriate., • Implement practical usage and impact tracking: dashboards and reviews that show tool adoption, skill progression, and outcome metrics by team, feeding into regular exec and board updates via the Chief of Staff., • Design and run internal AI skills programs:, • Define role‑based competency models (what “good” AI usage looks like for engineers, sales, CS, finance, etc.)., • Partner with People/HR and L&D on training paths, labs, and assessments to move people up the curve., • Stand up and support an AI champions network in each major function to localize best practices, gather feedback, and drive adoption on the ground., • Lead change management for internal AI: targeted communications, demos, playbooks, FAQs, and manager toolkits that address concerns and highlight wins., • Help the Chief of Staff craft the internal narrative around AI (augmentation, quality, and growth vs. pure efficiency), ensuring alignment with performance, incentives, and talent processes., • Take on additional CEO‑sponsored cross‑functional initiatives (AI‑adjacent or otherwise) where similar skills are needed: structured problem‑solving, cross‑org execution, and change leadership., • Apply the same discipline—clear problem framing, KPIs, operating cadence, and adoption focus—to these initiatives, ensuring they do not conflict with, but rather reinforce, the internal AI agenda., • Strategic Execution: 7–10+ years in Strategy, BizOps, Finance or Consulting. Startup and transformation experience within the SaaS/B2B space is strongly preferred., • Operational Change Agent: A proven track record of "changing how teams actually work"—you don’t just suggest ideas; you redesign workflows and implement people/process frameworks that stick., • AI Fluency: Deep familiarity with modern AI and productivity tools (LLM-based copilots, automation, BI). You have a practical, "human-first" lens on how non-technical teams adopt new tech., • High-Stakes Influence: Exceptional stakeholder management skills; you can navigate ambiguity and influence without authority, moving comfortably between executive-level strategy and "in-the-weeds" execution., • Data-Driven Rigor: A passion for measurement. You are comfortable defining KPIs, designing skill frameworks, and using data to iterate on team performance., • High Agency: A self-motivated, "builder" mindset. You thrive in fast-paced environments and can manage multiple high-priority strategic initiatives without losing sight of the details. We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please read our to learn what personal information we collect in connection with your job application, and how we may use and share it.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern is focused on giving access to quality & affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change. We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better. Location: Willing to do Remote, although highly prefer Dallas, TX fulltime onsite The Senior Product Manager - RCM Billing and Payments is responsible for building and growing our end-to-end member billing, rewards, client invoicing, payment collections, posting and reconciliations, reporting and analytics and supporting partner data exchanges. The role will drive has two charges: • Enable seamless, standardized, and multichannel (API, EDI, and Batch) Data Exchange frameworks including ingestion, mapping, translation, validations and support overall data management and governance with vendors and partners to support critical billing and payment workflows and, • Build scalable solutions and workflow automation, ensuring the highest level of data quality standards. The PM will build, drive, and execute product strategy while providing exemplary leadership, mentorship and guidance to their teams. This role will help shape and evolve the product function towards better processes, tooling, and execution as we aim to continuously improve our craft. Build and manage Lantern’s Interoperability and data products serving both internal and external stakeholders. Key areas of ownership include: • Leadership: Build and mentor high performing agile teams driving best in class execution and delivery of high-quality products, • Discovery: Perform deep discovery and user research with stakeholders, members, internal users, while considering legal, regulatory and competitive and market dynamics. Bring qualitative and quantitative insights to the table for discussion., • Strategy: create and drive the member experience product strategy coupling the front-end user/member experience with a world class care team service experience. Collaborate and align strategy with relevant stakeholders including presenting to and working with senior leadership., • Roadmap: create, align, and provide cross org visibility to TPA Data roadmaps. This role is both responsible and accountable for all work that happens around internal and external data exchanges., • Alignment: create top down and bottoms-up alignment ensuring your direct, peers, teams, and senior leadership are providing the right level of guidance in accordance with RACI or similar., • Experimentation: Set the bar for when and where to experiment. Bring a data-driven approach to building products but leverage your experience and product sense to deliver the right products on time and within budget. Perform rapid experimentation where needed, test manually, build stat sig experiments that prove and disprove our hypothesis, • Approach: Apply product led growth concepts, letting our users (internal/external) shape our Analyze existing products, make the tough calls, say no, and create pitches and actionable plans for implementing new features. Make smart decisions applying 1 vs. 2-way door framework, • Process: Refine and build process as needed to ship high quality products on time and in budget while ensuring visibility and alignment across the org Manage the product development process and timeline to ensure targets are met on time and in budget, • Billing and Payments: We support calculation and collection of member cost share, collections, administer rewards and benefits, client invoicing, collections, reconciliation, reporting & analytics., • Enrollment, Eligibility, Accumulators, and Benefits Validation:, • Data and systems: we ingest multiple data sources – eligibility, claims, prior authorization feeds to drive our systems. We need to set specific standards and rules for the future to reduce operational overhead and increase simplicity in our service offering., • Internal tools and systems: we have several internal tools and systems that service different parts of the business, for example identifying provider / facility targets, credentialing providers etc. These systems need to be refined and developed to increase productivity., • Health Plan and Partnership Integrations: Be an Advocate and Support the member’s experience in conjunction with relevant integrations through health plans and digital health partners, • Reporting: Create scalable, accurate, differentiated internal and external reporting, • Internal: Executive Dashboards/ KPI visualization, • External: Client and Partner Reporting as a Product Qualifications • 7+ years’ experience in Product Management, Healthcare Data Management or related fields, • 5+ years in relevant specialty product area (Healthcare Payments, RCM, TPA, and X12 Data exchanges, technical services etc.), • Healthcare or HealthTech experience required, • Bachelor’s degree required, • Experience with startup/growth phase company, • Collaborating with both US and offshore teams, • Experience with Agile Scrum Methodology, • Ability to travel up to 1-2x/quarter Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Flexible Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

SchooLinks is a venture-backed ed-tech company that is changing how students explore and pursue their post-high school goals. We have a suite of over 80 tools for students and school staff including college application management, course planning, financial situations, personality assessments, college profiles, and many others. We're looking for a highly experienced Django back-end engineer who will write high-quality code, make sound and scalable architectural decisions, and help grow our team by bringing and evangelizing best practices. Presently, we're only looking for US-based engineers that live in Central or Eastern Timezone. We do not have the ability to sponsor H1-B Visas. Additionally, please note this role is for highly experienced software engineers with deep Django and Django Rest Framework (DRF) experience. What you'll do: • Ship clean, readable, and maintainable backend Django code, • Contribute and proactively elevate the quality of our codebase by writing tests and addressing technical debt, • You'll be working with a talented team of engineers, designers, and product people who have shipped 50+ features in the last 3 years and have established SchooLinks as a company that has found product-market fit and transitioned us into a hyper-growth phase., • Participate in the product development process from start to finish, reviewing requirements and user stories to provide timely and meaningful feedback., • Design and build solutions that will scale to millions of users, • Participate in on-call rotations, • 5+ years of Django and Dango Rest Framework experience, • 3 + years of experience working with AWS, • 3+ years of experience working with SQL databases in production, • Experience building, supporting, and planning production, • Celery, • Redis, • React.js Domain experience/interest in the following areas is a bonus: • ETL and data integration with third-party systems such as Student Information Systems, • Educational data, • Workforce development and career exploration, • Predictive analytics around educational outcomes We may consider exceptional candidates that have slightly less experience, but this is not a role for junior engineers. Interview Process 1. Video Screening - A 15 min video-based interview focused around your background and technical experience and knowledge., 2. Live Coding Challenge - A hour interview where you will complete a coding assignment with one of our Staff Engineers of Engineering Manager, 3. Live Planning Challenge - A non-coding hour and half interview where you will create technical specifications/ planning documentation for a set of requirements and designs provided. • 100% health care coverage, • 401K with company 2% matching, • Dental & Vision, • Parental Leave, • Subsidized gym membership, • Remote work stipend, • Annual team offsite A reasonable estimate of the base salary range for this position is $100,000 - $140,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters. SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Senior Product Manager, Salesforce Platform Why This Role Matters At Greenbox Capital, we are transforming how businesses access capital by building technology that simplifies underwriting, accelerates decisions, and improves operational efficiency. As a Senior Product Manager focused on the Salesforce platform, you will lead the roadmap for the systems that power our lending lifecycle across servicing, collections and Salesforce-driven operational workflows Your work will ensure Salesforce and related systems operate as a cohesive platform that supports scalable growth, operational efficiency, and a seamless experience for both clients and internal teams. This role reports to the Chief Operating Officer and partners closely with engineering and operations leadership. What You’ll Do • Own the Salesforce platform roadmap supporting servicing, collections and underwriting workflows, • Partner with engineering leadership to improve Salesforce data models, objects, and system integrations, • Translate operational and underwriting needs into clear product requirements and development priorities, • Design workflow improvements and automation that reduce operational friction and improve processing speed, • Lead product discovery, backlog prioritization, and delivery coordination across engineering and business teams, • Support product launches through documentation, training, and internal enablement, • Expand utilization of Salesforce through improved reporting, integrations, and platform capabilities, • Establish QA and UAT processes to improve release quality and reduce defects What Success Looks Like • Product initiatives improve workflow efficiency and reduce manual processing, • Product partners well with technology to deliver strong data infrastructure and design for easy use in workflows, reporting, and data analytics, • Engineering teams receive clear, structured requirements that allow predictable development delivery, • Internal stakeholders rely on the platform to manage workflows, reporting, and operational decision-making, • New capabilities are adopted quickly because they align with how teams work, • Measured through roadmap delivery predictability, product development cycle time, workflow adoption and reduction in manual processes You’re a Strong Fit If You • Approach product management as a systems problem, not just a feature backlog, • Enjoy breaking complex operational workflows into structured product solutions, • Work comfortably with engineers, analysts, and operational stakeholders, • Prefer validating ideas through prototypes, diagrams, and workflow exploration, • Communicate clearly and confidently with both technical teams and business leadership What You’ve Done Before • 5+ years of product management experience delivering software products, • Experience in fintech, lending, payments, or complex operational environments, • Required experience owning products built on Salesforce or similiar CRM platforms, • Experience improving workflows, automation, or operational decision systems, • Exposure to underwriting, servicing, or credit workflows preferred Tools and Expertise You’ll Bring • Salesforce platform knowledge, • Product lifecycle management and Agile delivery, • Analytics tools such as PowerBI, Tableau, Sigma, Looker, or Databricks, • SDLC tools including Azure DevOps, Jira, Linear, or Shortcut, • Vendor evaluation and integration experience Benefits 💸 Competitive Pay 🌴 Flexible PTO 🏡 Remote — U.S. (Eastern Time hours) 🩺 Full Benefits Package — Health, Dental, Vision 🧠 Smart, Supportive Teammates

Full-time Description About Logos Logos is a purpose-driven tech company dedicated to building technology solutions that equip the church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Logos’ solutions portfolio connects users to the Word and to their communities. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona and Puebla, Mexico. About the Role We are looking for an experienced Data Product Manager to lead our organization's transition from a centralized analytics paradigm and legacy data warehouse to a federated Data Mesh architecture. This role blends strategy, design, and execution. You'll partner closely with engineering, analytics, and business leaders to define the roadmap, prioritize investments, and deliver data products that are not only technically sound but deeply impactful. You'll be the champion of data activation—ensuring that insights are accessible, actionable, and aligned to our company's values and goals. Responsibilities • Work closely with executives, sponsors, analyst teams, and engineering teams to create incredible data products on time, aligned with strategic vision, and business needs., • Communicate data product and user experience definitions, enabling analytics and engineering teams to hit the ground running on new data product and feature development, • Own the strategic vision for the data platform, prioritizing investments that create durable, scalable capabilities that enable distributed domain ownership of data products, • Develop strategies to support specification, rapid prototyping, release management, and quality assurance for data products, • 10+ years of experience in Product Management (preferably in a SaaS environment), • Strong understanding of modern data architecture and tooling, including cloud data lakehouses (Databricks preferred), transformation platforms (dbt preferred), and pipeline tools (e.g. FiveTran, Airbyte), • Proven track record of planning and driving complex initiatives with a company-wide or multiple-department impact, • Proven track record of balancing business expertise and product domain knowledge with technical understanding, • Proven ability to evaluate complex, interdependent technologies and make clear, analytical recommendations, • Deep expertise in Domain-Driven Design (DDD) principles and bounded contexts, • Demonstrated ability to write clear and concise product requirements that capture the vision, goals, and key elements of new products and features, • Experience with distributed data architecture across multiple cloud environments, • Experience transitioning an organization from a centralized analytics model to a federated/distributed data mesh model, • Experience defining and tracking product adoption metrics and user satisfaction, • Competitive medical, dental, and vision insurance, • Company-paid basic life, long-term, and short-term disability, • Flexible paid time off, • 10 company-paid holidays per year, • 4 weeks' paid sabbatical after 10 years of service with an additional stipend, • Paid maternity and paternity leave policy, • Health Savings Account and Flexible Spending Account options, • 401(k) plan (Includes an employer match of up to 4%) Note: Currently, we are able to hire in every state in the United States except for the District Of Columbia. Salary Description $115k - $130K annually

OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress. Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include: * Checking and high-yield savings accounts * Domestic and international peer-to-peer payments * Credit Builder and credit score monitoring * Digital wallet / contactless payment solutions * Buy-now-pay-later installment loans at Walmart Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry. There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us! The Role As a Staff Full Stack Engineer on our Lending team, you will deliver highly complex projects at scale and shape the technical direction of lending products that reach millions of customers. What You’ll Do * Lead the design and delivery of high-impact, technically complex projects that power our lending platform at scale * Provide technical leadership and clear, impactful communication to cross-functional stakeholders * Drive hyper-optimization of lending systems to meet the needs of a large and growing addressable market * Collaborate closely with product, design, and operations partners to build seamless, trustworthy lending experiences * Mentor engineers across the team, fostering best practices in architecture, code quality, and scalability You Bring * Deep expertise in building and scaling distributed systems, high-throughput APIs, and data-intensive services * Strong full-stack skills, with fluency in backend architecture and modern frontend frameworks * Experience designing systems with reliability, security, and performance in mind — ideally in payments, lending, or other regulated consumer finance domains * Exceptional technical leadership and communication skills with a track record of influencing architecture and product direction * Drive and proactivity – everyone here is a builder and executorr * Competitive base salary, stock options, and health benefits from Day 1 * 401(k) plan with company match * Remote-friendly (US), flexible time off (FTO), and opportunities for growth * A high-growth, mission-driven, inclusive culture where your work has real impact * Initial Interview with Talent Partner * Technical or Hiring Manager Interview * Team Interview * Executive Interview * Offer! To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at .

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Team you will be joining: QMARS Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Quality Management and Review Systems (QMARS) program. QMARS online case management system supports the CMS Beneficiary and Family-Centered Care (BFCC) Quality Improvement Organization (QIO) program. The QIO program is one of the largest federal programs dedicated to improving healthcare quality for Medicare beneficiaries across the country. Our teams will continuously strive to modernize these systems while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. Bellese Technologies is a cutting-edge civic technology firm. We foster a learning environment that thrives on curiosity, innovation, and passion about improving healthcare in America. Our remote-first team is spread across 20+ states and leverages exceptional collaboration to amplify our strengths. We provide an environment focused on helping you achieve your goals. Because when you succeed, we all succeed. What you will be doing: Cross-Team Collaboration: Foster collaboration and drive impact not only within your own team but across multiple teams to achieve shared goals and deliver value at scale___ Drive Innovation: Cultivate a culture of innovation by encouraging creative problem-solving, introducing new technologies, and spearheading initiatives that push the boundaries of engineering excellence. Technical Oversight: Provide oversight for the technical design, development, maintenance, and operational aspects of one or more software systems, ensuring high-quality delivery, security compliance, and alignment with business objectives. Team Development: Manage and support team members by nurturing their careers, setting clear expectations, monitoring performance, and promoting a positive, inclusive, and engaging team environment. Quality & Change Management: Ensure effective quality assurance practices, manage risk and issue resolution, and guide teams through process changes to enhance efficiency and maintain high standards Delivery & Support: Manage release communication, production deployments, post-release analysis and reporting, and provide support to ensure system reliability and customer satisfaction. Client Engagement: Build and maintain strong relationships with clients by actively engaging in discussions, providing technical expertise, identifying opportunities for improvement or growth, and ensuring alignment between engineering solutions and client needs. Business Development Support: Contribute to business development and capture activities by participating in solution exercises, developing technical content for proposals, and aligning engineering capabilities with client needs to win new contracts___ Engineering Discipline Maturity: Collaborate with peers to refine best practices, promote knowledge sharing, and contribute to continuous improvement initiatives that advance the engineering discipline at Bellese. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation., • In this role, you will act as a hands-on technical leader, dedicating approximately 75% of your time to driving the QMARS ecosystem roadmap, overseeing system architecture, and ensuring long-term code health through deep-dive technical guidance and code reviews. The remaining 25% is focused on high-impact people management, mentoring engineers, and fostering a high-performance culture., • Able to move beyond basic automation to implement and evangelize a high-maturity CI/CD methodology (not just Jenkins scripts, but a philosophy of flow). You will be responsible for the "Developer Experience," ensuring pipelines are fast, reliable, and integrated with automated testing and security., • Able to rapidly learn the QMARS product and CMS client nuances to act as a bridge between technical execution and mission goals, identifying where analytics and modern engineering can reduce provider burden. Free up ICs to do the work, not represent the work., • Lead, mentor, and scale a high-performing organization of 20+ engineers, building clear career pathways and fostering a culture of technical excellence across multiple functional pods., • Ability to quickly synthesize how disparate parts (AWS, Pega, Analytics, DevOps) interact to form a cohesive system, rather than managing them as silos., • Government contracting at multiple federal agencies, but especially CMS. Experience navigating the "why" behind government requirements, with the ability to influence the client on technical direction based on a deep understanding of their specific domain., • Direct experience or deep familiarity with the Pega ecosystem, specifically the transition to Constellation (React-based architecture) and how it integrates with external cloud services. $138,600 - $163,300 a yearThe Salary Range for Engineering Manager is $138,600-$163,300The Salary Range for Engineering Manager is $138,600-$163,300 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: * Ready to run * Hungry and driven by urgency * Exceptional at what they do, with low ego * Comfortable operating in motion As a Backend Software Engineer on the Core App team at OnePay, you will build backend systems that directly power our mobile and web user experience. You will: * Design, build, and ship backend services that support user-facing features across mobile and web experiences * Collaborate closely with frontend engineers, product managers, designers, and data partners * Lead backend technical planning and contribute to architecture decisions that improve scalability, reliability, and performance * Proactively identify opportunities to improve user experience through backend optimizations and system enhancements * Build and maintain clear technical documentation to support a growing and distributed engineering organization * 5+ years of professional experience building and scaling backend systems in consumer technology or fintech environments * Experience designing and operating distributed systems, APIs, and data flows that support user facing applications * Familiarity with message brokers and event driven systems, as well as caching and performance optimization strategies * Demonstrated ability to lead technical execution, mentor other engineers, and deliver with a high bar for quality * Drive and proactivity – everyone here is a builder and executor. We use the fp-ts library for functional programming with Node/TypeScript running on top of Kubernetes and AWS. We believe great engineers can learn any stack, so you do not need experience with these specific tools, but you’ll ramp up more quickly if you are familiar with functional programming concepts. * Competitive base salary, stock options, and health benefits from Day 1 * 401(k) plan with company match * Remote-friendly (US), flexible time off (FTO), and opportunities for growth * A high-growth, mission-driven, inclusive culture where your work has real impact * Initial Interview with Talent Partner * Technical or Hiring Manager Interview * Team Interview * Executive Interview * Offer! To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at .

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Built with leading healthcare systems, Axuall is a workforce intelligence company built on top of a national real-time practitioner data network. It enables healthcare systems, staffing firms, telehealth, and health plans to dramatically reduce onboarding and enrollment time while also providing unique, powerful data insights for network planning, analytics, and reporting. Its network streamlines the secure sharing of digitally verified credentials between clinicians, authorized verifiers, and organizations that require this information quickly and continuously to meet patient demand, ensure clinical coverage, and maximize revenue capture. In 2023, Axuall closed its series B round of financing, bringing its total capital raised to more than $41 million. Axuall's investors and the organizations they represent comprise over two dozen of the nation's leading healthcare organizations that recognize the imperative to improve clinical workforce efficiency amidst significant economic and staffing challenges. We are seeking an experienced and technically minded Product Manager to lead the delivery and evolution of data-driven product capabilities within Axuall Explore. This role is responsible for translating Explore’s product strategy into clear requirements, prioritized roadmaps, and shipped features, working day-to-day with engineering, data science, and design delivery teams. The PM ensures that complex healthcare data, analytics, and AI capabilities are delivered on time, at quality, and with measurable customer impact, while maintaining strong alignment across stakeholders. AI And Advanced Analytics • Lead the design and delivery of GenAI driven workflow solutions that automate and augment recruiter and workforce intelligence workflows., • Define how AI agents interact with Axuall’s clinician data, job data, and customer context to drive meaningful user outcomes., • Work closely with Axuall’s data science team to develop new analytics- and model-driven product offerings., • Own the productization of analytics outputs—ensuring insights are explainable, actionable, and embedded directly into user workflows. Product Strategy & Leadership Alignment • Partner closely with senior product leadership through regular roadmap reviews, prioritization discussions, and strategy working sessions, gaining direct mentorship and exposure to executive decision-making while building independent product judgment., • Develop and execute a clear product strategy and roadmap for Explore’s data and AI capabilities, aligned with company goals and customer needs., • Drive alignment across leadership, engineering, data science, sales, marketing, and customer success on priorities, sequencing, and tradeoffs., • Translate complex technical and analytical concepts into clear product requirements, user stories, and success metrics., • Collaborate with legal, compliance, and data governance teams to ensure responsible and compliant use of healthcare data and AI. Candidates for the Product Manager must demonstrate extensive hands-on experience and knowledge of industry best practices in the functions listed above. Specific requirements include: • 2-5 years of product management experience, ideally in data-intensive or analytics-driven SaaS products., • Demonstrated experience working with large-scale datasets (healthcare data strongly preferred)., • Proven ability to work with data science and engineering teams to deliver model- or analytics-backed product features., • Strong understanding of APIs, data pipelines, and modern analytics or AI architectures., • Experience translating AI or ML concepts into user-facing products., • Highly analytical, with the ability to use data to inform decisions and prioritize effectively., • Strong verbal and written communication skills; ability to translate complex ideas into clear, actionable requirements., • Demonstrated ownership, initiative, and track record of delivering results in fast-paced, cross-functional environments., • Comfortable operating in ambiguity and shaping new product categories. We encourage you to apply even if you don't meet 100% of the qualifications listed. We recognize that talent and potential come in many forms, and we value diverse experiences and perspectives. If you're passionate about this opportunity and believe your skills and experience align with the overall requirements, we encourage you to submit your application. We offer a wide range of benefits for our team including: • Comprehensive Health Insurance, • 401(k) with Employer Match, • Wellness Stipend, • Professional Development Reimbursement, • Work From Home Stipend, • Remote Work Flexibility, • Flexible PTO, • Paid parental leave In addition, Axuall is committed to fostering a diverse, equitable, and inclusive workplace that reflects the communities we serve and empowers every employee to reach their full potential. We encourage DEI through our Diversity in Tech (DiT) Employee Resource Group along with impactful programming that supports and fosters a place of belonging for our team members every day. Axuall is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristic. Axuall maintains pay-equity practices that prohibit reliance on salary history and require that compensation decisions be supported by legitimate, job-related factors. • Talent Acquisition Interview, • Hiring Manager Interview, • Team Interviews, • Case Study, • Reference Calls, • Hiring Decision This role may be performed from any US jurisdiction in which Axuall is registered to do business. Please note that certain localities may impose additional employment requirements that will be addressed during the hiring process. Please also note that we are currently unable to sponsor visas. While this role is remote-first, we require employees to attend an in-person orientation at our headquarters in Cleveland, Ohio. There may also be occasional instances where travel to our HQ is needed. Base Salary Range (Good-Faith Estimate): $135,000 - $155,000 Employment Classification: Full TimePay Frequency: Semi-monthly The posted range represents Axuall’s reasonable and good-faith estimate of the compensation the Company expects to pay for the position at the time of this posting. Compensation will be based on factors such as job-related knowledge, skills, experience, and internal equity.

“Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone. Its initial product candidate, lorundrostat, is a proprietary, orally administered, highly selective aldosterone synthase inhibitor. Mineralys is headquartered in Radnor, Pennsylvania. For more information, please visit ___. Follow Mineralys on LinkedIn, Twitter and Bluesky” Mineralys is a fully remote company. The Director of Accounting is a key leadership role within the growing Finance organization, responsible for overseeing the general ledger. This role will lead the build‑out and ongoing optimization of our accounting infrastructure to support commercial product launch, revenue recognition under ASC 606, inventory and cost of goods sold (COGS) accounting, and gross‑to‑net (GTN) processes. The ideal candidate brings deep public company and commercial‑stage experience in life sciences, strong technical accounting expertise, and a proven track record of leading high‑performing teams in a SOX‑compliant environment. This remote position is based in Colorado, with regular bi-monthly, in person meetings with the Finance team in the Boulder region. Principal Responsibilities • Lead the overall accounting function, including general ledger, accounts payable, payroll accounting, revenue, inventory/COGS, fixed assets, and equity compensation., • Own the monthly, quarterly, and annual close processes, ensuring accurate and timely preparation of financial statements in accordance with U.S. GAAP and company policies., • Establish and oversee commercial accounting processes for product revenue, including contract review, revenue recognition under ASC 606, and accounting for variable consideration and gross‑to‑net deductions (e.g., chargebacks, rebates, copay assistance, returns)., • Design and implement inventory and COGS accounting processes to support commercial manufacturing, distribution, and supply chain activities in partnership with Technical Operations and Supply Chain teams., • Lead the development, documentation, and maintenance of robust accounting policies, procedures, and internal controls, ensuring SOX compliance and scalability as the company grows., • Support external financial reporting processes in partnership with SEC reporting resources, including support for 10‑Q/10‑K filings, earnings materials, and other regulatory or lender reporting, as applicable., • Serve as primary point of contact for external auditors on all accounting and internal control matters, managing audit requests and driving issue resolution., • Evaluate complex and non‑routine transactions (e.g., collaborations, licensing, debt, equity, business combinations, stock‑based compensation) and prepare or review technical accounting analyses and memos., • Drive continuous improvement and automation across accounting operations, including optimal use of ERP and related systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms) to improve efficiency, accuracy, and visibility., • Build, lead, and develop a high‑performing accounting team, providing coaching, clear objectives, and career development opportunities. Skills and Attributes 1. Deep technical knowledge of U.S. GAAP, including ASC 606 (Revenue from Contracts with Customers), ASC 842 (Leases), and accounting for inventory, equity compensation, and complex arrangements., 2. Significant experience in a commercial‑stage biopharmaceutical, biotech, or life sciences company with responsibility for product revenue and gross‑to‑net accounting., 3. Proven track record building and leading high‑performing accounting teams in a fast‑paced, high‑growth, public company environment., 4. Strong understanding of SOX requirements and experience designing, implementing, and maintaining internal controls over financial reporting., 5. Hands‑on, detail‑oriented, and process‑minded with a continuous improvement mindset., 6. Excellent analytical, problem‑solving, and decision‑making skills, with the ability to navigate complex and ambiguous issues., 7. Effective communicator with the ability to convey complex accounting matters to non‑finance stakeholders., 8. High degree of integrity, sound judgment, and commitment to ethical business practices and compliance., 9. Proficiency with ERP and financial systems (ideally NetSuite) and close‑management or automation tools such as FloQast, as well as AP and procurement solutions such as Tipalti. Supervisory Responsibility This role has direct supervisory responsibility for accounting staff and managers, including general ledger, accounting operations, and other functional leads as the team scales. Travel This position requires up to 10 % travel. Frequently travel is outside the local area and overnight. Education and Experience • Bachelor’s degree in Accounting or Finance is required; CPA strongly preferred. Advanced degree is a plus., • 12+ years of progressive accounting experience, including significant leadership responsibility at the Senior Manager or Director level in a public company environment., • Prior experience in the biopharmaceutical, biotech, or broader life sciences industry is strongly preferred., • Demonstrated experience supporting or leading accounting for commercial product launches, including revenue recognition and gross‑to‑net accounting., • Strong background in managing audits and working with external auditors, including Big 4 or large regional firms., • Experience implementing or optimizing ERP and related finance systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms)., • Proven success in building and scaling accounting processes and teams in a high‑growth, SOX‑compliant environment. This position is eligible for standard Company benefits including medical, dental, vision, time off and 401K, as well as participating in Mineralys incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based on geographic location, work experience, education, and/or skill level. US Salary Range: $175,000 - $195,000 #LI-Remote

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across hosted builds, enterprise connectivity, and the cloud infrastructure capabilities that power secure, performant, scalable, and cost-efficient software delivery. This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, platform strategy, and the economics of running cloud infrastructure at scale. Product Strategy & Roadmap • Own product strategy and multi-quarter roadmap for Harness CI Cloud., • Shape cloud infrastructure strategy across hosted builds, machine lifecycle, image strategy, workload isolation, and performance optimization., • Deepen and scale integration across the Harness software delivery platform, strengthening CI Cloud’s role as a first-class pillar across the software delivery lifecycle., • Define success metrics and outcomes across adoption, latency, reliability, utilization, cost efficiency, and margin profile; use telemetry and customer feedback to drive decisions., • Work closely with early design partners to shape CI Cloud capabilities, validate priorities, and evolve the platform incrementally toward broader mid-market and enterprise adoption. Enterprise Connectivity, Security & Regulated Environments • Define and deliver enterprise-ready cloud capabilities that enable customers to adopt Harness CI Cloud securely, including private connectivity, network controls, workload isolation, and secure access patterns., • Partner with engineering and design to ensure cloud experiences are scalable, trustworthy, and aligned with enterprise requirements., • Partner deeply with customers to understand infrastructure, networking, security, and compliance requirements - including VPN, site-to-site connectivity, PrivateLink, cloud access controls - and translate those insights into product priorities., • Help shape roadmap and strategy for regulated and public sector readiness, including areas such as FedRAMP and GovCloud-aligned considerations. Cloud Cost, Optimization & Pricing • Drive product strategy for cloud efficiency and optimization, balancing customer experience, performance, infrastructure cost, and gross margin., • Identify opportunities to improve build performance and efficiency through caching, image management, machine sizing, orchestration, and other infrastructure optimizations., • Partner with leadership on pricing and packaging strategy for CI Cloud, ensuring monetization aligns with customer value, usage patterns, and business goals. Customer & Market Insight • Partner with customers to understand how teams evaluate and adopt hosted infrastructure day-to-day - including performance, security, compliance, reliability, and operational requirements - and use those insights to reduce friction and guide roadmap priorities., • Drive competitive intelligence across hosted CI/CD, compute, and enterprise cloud infrastructure; translate insights into clear priorities and durable differentiation. Execution Excellence • Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases., • Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders., • Collaborate cross-functionally with Sales, Customer Success, PMM, Finance, and DevRel to drive new opportunities, increase adoption, and craft technical narratives that resonate with developers, platform teams, security teams, and technical buyers., • You’re a builder at heart, passionate about improving the cloud and infrastructure foundation behind modern software delivery., • You’re a highly technical PM, comfortable going deep on cloud architecture, networking, scalability, reliability, cost efficiency, and systems tradeoffs, and able to translate enterprise IT, security, and compliance requirements into product capabilities., • You can lead deep technical discovery with sophisticated customers and quickly build credibility with platform, DevOps, networking, security, and procurement stakeholders., • You’re AI-native in how you work: you leverage modern tools such as coding copilots, automation, agents, and rapid prototyping to move faster, validate ideas, and increase throughput while maintaining rigor and quality., • You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator., • You move fast, simplify complexity, and deliver predictably with a high quality bar., • You think in platforms and systems, not isolated features., • You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves., • BSc in Computer Science or equivalent experience., • Deep familiarity with AWS, GCP, or Azure cloud, networking, and private connectivity models such as VPN, IPsec, and PrivateLink is required., • Strong understanding of cloud infrastructure, networking, and compute orchestration concepts, including VMs, containers, ephemeral workloads, autoscaling, isolation models, infrastructure cost drivers, and enterprise security requirements., • Strong understanding of the software development lifecycle (code → build → test → artifact → deploy) and CI system architecture, including pipeline execution models, caching strategies, artifact management, and performance tradeoffs., • Experience building developer-facing infrastructure products such as CI/CD, developer platforms, DevOps tooling, or cloud-based build/test systems is strongly preferred., • Familiarity with regulated cloud environments, public sector requirements, or compliance-driven infrastructure strategy such as FedRAMP or GovCloud is preferred., • 8+ years total experience, including:, • 4+ years in software development, infrastructure engineering, or a related technical role., • 4+ years in product management for cloud infrastructure, developer platforms, DevOps, CI/CD, or enterprise infrastructure products., • Proven track record shipping complex products with measurable adoption and impact., • Experience influencing pricing, packaging, monetization, or cloud economics strategy is a plus, • Bay area preferred but we can hire remote within North America, • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$180,000—$210,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role: Lyra Health is looking for a Sr. Customer Success Manager II who is energized by engaging with customers, building relationships, and delivering results. You should be highly organized, detail-oriented, and resourceful. This role will be a great fit for you if you are a doer, who is passionate about making a difference, comfortable with ambiguity, and is naturally collaborative. This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States. • Serve as the primary relationship owner for our Major/Key segment employer customers (30,000+ lives), maintaining regular contact with the customers’ benefits team members and other key stakeholders, • Partner with marketing to develop and deliver engaging campaigns and workshops for your customers, • Produce and regularly communicate customer reports, • Collaborate internally with teams such as product, clinical, data science, legal, and others to effectively resolve customer requests and issues, • Contribute to product roadmap planning, providing an important customer and patient voice, and champion new product offerings with your customers, • Leave customers feeling supported and delighted after every interaction, such that they renew with Lyra each year, • 15+ years experience in implementation and/or customer success, ideally in the area of HR / Benefits / Healthcare with employers or other large groups, • Passion for mental health and changing the healthcare landscape, • Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust, • Ability to innovate and creatively solve problems in a highly collaborative manner, • Strong project management skills and a demonstrated ability to work successfully on cross-functional teams, • Ability to prioritize and balance multiple customers, • Willingness to travel (10%), • Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.

Articulate is seeking a Senior Product Manager to lead the evolution of Custom Block—a flexible, powerful tool that empowers creators to build custom layouts, and interactive learning experiences directly inside Rise. Custom Block enables creators to break free from rigid templates and design content that engages, adapts, and teaches with impact. As a Senior Product Manager, Custom Block, you’ll lead the charge in transforming static course content into custom interactive learning experiences. You’ll give creators the freedom they crave—with the structure they need—to build beautiful, impactful content that learners actually engage with. If you’re excited about shaping the future of learning design we’d love to hear from you. • Drive the Roadmap, • Transform high-level product strategy into a roadmap that expands Custom Block’s capabilities—empowering creators to build visually rich, interactive, and custom-designed learning content., • Prioritize features that move us beyond static layouts toward true design freedom and engagement., • Lead Continuous Discovery, • Champion ongoing discovery and use insights from qualitative research, usage data, and competitive tools to uncover unmet needs and shape the future of interactive learning design in Rise., • Collaborate Cross-Functionally, • Partner with engineering, product design, and data teams to deliver intuitive, high-quality editing and interactivity tools., • Work closely with customer-facing and go-to-market teams to ensure new Custom Block features drive adoption and creator delight and success., • Own Outcomes and Storytelling, • Define success metrics, track usage, engagement, and learning outcomes to measure impact., • Communicate roadmap progress and product vision clearly to internal and external stakeholders., • Enable True Customization & Interactivity, • Design systems for simple, engaging interactivity—such as click-to-reveals, image overlays, and visual effects., • Ensure creators can craft engaging, visually expressive learning moments with ease and confidence., • Integrate Seamlessly Across Rise, • Shape the visual editor experience and the full range of outputs while ensuring Custom Block fits naturally within the Rise authoring experience., • Collaborate with other product teams to maintain consistency, support content reusability, and deliver a unified course-building workflow., • Shape AI-Augmented Design Workflows, • Define how AI can enhance the creation process in Custom Block—helping users generate layouts, apply visual styling, or build content faster through smart, intuitive assistance., • 8+ years of product management experience, including ownership of creative tools, presentation platforms, or interactive authoring systems., • A proven track record of building experiences that support visual storytelling and learner interactivity., • Deep empathy for course creators and a strong grasp of how other design tools are used in learning workflows today., • Familiarity with component-based design systems, drag-and-drop interfaces, or no-code platforms., • Fluency in continuous discovery practices and the ability to distill insight into action., • Strong communication, collaboration, and cross-functional leadership skills., • Experience with platforms like Figma, Canva, Genially, or Webflow., • Background in learning design, EdTech, or instructional design., • Understanding of accessibility and compliance for interactive content.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Job Title: Senior Product Manager - Database Location: Remote (US Only) Hiring Manager: Senior Vice President of Product Management Estimated salary range: $165,000 to $195,000 * The salary offered for this position will be based on a candidate’s experience and skill demonstrated during interviews and other evaluations About Ocient Ocient is a hyperscale data analytics company delivering the fastest, most scalable analytics platform for extremely large and complex datasets. Our technology powers mission-critical analytics for customers operating at massive scale, and our product team works closely with engineering, sales, and customers to turn hard technical problems into differentiated solutions. Position Overview We're building a world-class team with the aim of providing polished, professional, and technically capable vision for an emerging company and product. Ocient is looking for ultimate team players who are dedicated to improving our product and customer experience with every interaction. A deep understanding of the end-to-end sales, development, and delivery cycle is key to adding unique value to the organization. Candidates must have significant data warehousing, analytics, and database expertise. They should have experience either building, selling, or managing database products for external consumption. Candidates should have a working knowledge and experience with data movement and data ingest into databases. Product managers at Ocient are responsible for both internal and external facing product work. As such, their technical depth and expertise in database and data movement need to be significant. Responsibilities: * Working closely with other sales, customers, and partners to translate customer business problems into specifications for sets of features. * Work closely with technical product managers to build requirement specifications and see them through to completion. * Participating in the prioritization process to identify which features deliver the highest value. * Owning and developing the roadmap for key solutions and use cases. This might include use cases in telecommunications, government, automotive, and more. * Working closely with sales to communicate the roadmap and priority of outstanding feature requests by customers. * Understanding and tracking the positioning of your solutions with respect to where customers and our competition are headed. * Interacting with product marketing on the strategy of the solutions and use cases that you own. * Working directly with customers on new use cases as a customer advocate and partner in building out new solutions with Ocient. Qualifications: * BS, MS, or PhD in computer science, computer engineering, or related technical field * 10+ years of professional working experience in enterprise software * 5+ years of product management experience or closely working with product management * 5+ years of working with database or data analytics products * A passion for large-scale data management, analytics, and enterprise-level problems * Background working with databases on-premise, in the cloud, and running as a service * Excellent presentation and written communication skills to senior internal and external audiences * Ability to drive complex projects with many moving parts * Ideal candidates will also have spent some time working in technical sales or technical consulting * An interest in developing out use cases and new markets for emerging technologies Our Ideal Applicants: Our ideal Senior Product Manager is adept at identifying new opportunities and refining solutions around massive-scale data analytics within complex enterprises. They are driven to build enjoyable products, solve complex problems, and push the bounds of what is possible with performance and scale. Ocient Product Managers are self-motivated, enthusiastic leaders. They work directly with every part of the internal Ocient organization helping drive complex database features to successful completion. * Has experience identifying new partnership opportunities and managing their relationships * Has experience delivering or building internal enablement * Has experience running new projects or startups as a key leader in the company or project * Are a self-starter who can work projects from start to finish * Thrive in fast-paced, dynamic environments * Like to lead teams, projects, and visions Interview Requirements: All interviews are conducted via video and require candidates to have their camera on for the duration of the session. The use of video filters, face-altering effects, or virtual backgrounds is not permitted for security and verification purposes. We are not open to using an agency or staffing company at this time. We do not accept unsolicited agency or staffing resumes and we are not responsible for any fees related to unsolicited resumes. Ocient is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex (including pregnancy status), sexual orientation, gender identity, national origin or ancestry, ethnicity, citizenship status, age, physical or mental disability, veteran status, marital status, parental status, genetic information, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, please contact for more information. All official Ocient job postings and recruiting communications will come directly from our team via our Careers page, LinkedIn, or from an @ocient.com email address. If you receive communication about a role from any other source, please treat it with caution and direct questions to .

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. Vercel is looking for a Technical Consultant to assist our Enterprise customers with technical problems and questions when using Vercel products and services. Reporting to the Manager of Technical Consulting, the Technical Consultant will be responsible for informing and training clients in the product's proper use to enhance the customer experience and improve satisfaction. Technical Consultants need to earn our customers' trust and understand technical problems quickly. You will play a major part in the post-sales process and Enterprise customer journey. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the retention of Enterprise customers by delivering key technical insights and evaluations to ensure success both at launch and scale. You have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve issues. You are excited about the opportunity to involve yourself with the technical evolution of both global brands and new start-ups. The Technical Consultant will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. • Ensure that Enterprise customers are receiving and understanding the value of the platform., • Provide product expertise and strategic consultation during the Enterprise customer journey., • Provide training sessions to Enterprise customers., • Attend onboarding and pre-production calls as a technical authority., • Know the Vercel platform and Next.js framework inside and out, learning daily., • Work with other members of CS to provide assistance both internally and externally., • Develop close partnerships with the CSM team to understand customers’ goals., • Work with external engineering and infrastructure teams to convey product gaps and needs., • Ensure customers have immediate concerns resolved but with a long-term outlook., • Specialize in a few product areas and own that within the team., • Improving existing, and identifying new, internal documentation, processes and policies., • Assist and coordinate with Customer Success Managers with Enterprise requests., • You lead by example and develop more junior members of the team., • You understand modern web architecture, frontend development, and serverless computing., • You are experienced with incident management and procedural communication., • You possess exceptional communication skills., • Unrivaled sense of autonomy, ownership, and comfort with a fast-paced startup., • You are comfortable working with a fully remote, globally distributed team., • You have a passion to deliver a customer experience second to none., • Availability to work within a weekend and on-call rota., • 3+ years experience in a customer success, sales, or onboarding/implementation role at a SaaS company., • 5+ years experience with front-end web development or using React in a production setting., • Have experience using Next.js., • Have experience supporting backend runtime environments, especially Node.js., • Have experience with CDNs and a good understanding of caching techniques., • Work with monorepos and/or custom, complex CI/CD pipelines., • Thoroughly understand DNS and can explain this clearly to others., • Great compensation package and stock options., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays., • Remote Friendly - Work with teammates from different time zones across the globe., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA pay range for this role is $128,000-$180,000 OTE. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Full-time Description Founded in 2007, Initiate Government Solutions (IGS) is a Woman-Owned Small Business and a fully remote IT services provider supporting federal partners nationwide. We deliver innovative Enterprise IT and Health Services solutions with a strong focus on data analytics, health informatics, cloud migration, AI, and the modernization of federal information systems. Our vision is to be a health IT trendsetter, continuing to solve the nation’s most challenging healthcare IT issues by conceiving, designing, and building solid, creative, and innovative open-source solutions. Our mission is to innovate, design, and deliver tailored solutions that balance technical advancement with cost-awareness while providing exceptional service. IGS is currently recruiting a remote DevOps Engineer to support our work with our customer. Assignment of Work and Travel: This is a remote access assignment. The Candidate will work remotely daily and will remotely access customer systems and therein use approved customer provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested. This role leads the design and delivery of a secure, scalable, cloud-native self-service platform that enables automated deployment of containerized applications and enterprise APIs for federal data consumers. It partners closely with stakeholders to define architectural vision, Kubernetes standards, and deliver PaaS and end-to-end software solutions that accelerate development while ensuring compliance and reliability. Responsibilities and Duties (Included but not limited to): • Create and foster Self-Service Principles - create automated process for creating on-demand platform for deploying containerized applications and exposing API endpoints to federal data consumers., • Architectural Vision & Strategy: Shape and communicate the architectural blueprint with a focus on scalability, security, automation, and developer experience in a cloud-native environment., • Stakeholder Engagement: Collaborate with product owners, security teams, and stakeholders to facilitate and prioritize features that Program Manager(s) can use to meet business needs and create technical roadmaps, ensuring compliance with customer, federal, and industry requirements., • Establish and Enforce Standards: Define, document, and advocate for engineering best practices across the program, leveraging expertise in DevSecOps and Kubernetes., • Platform as a Service (PaaS): Provide clients with PaaS solutions—delivering low-code/no-code development platforms and enterprise-grade API engineering to accelerate application delivery, streamline integration, and enable scalable digital solutions., • End-to-End Software Development: Execute efforts across the full software development lifecycle, automating processes, boosting operational efficiency, and strengthening system reliability., • DevSecOps Ownership: Design, implement, and maintain secure, automated CI/CD pipelines and increased monitoring and platform related business intelligence. Automate build, test, deployment, and infrastructure processes; champion shift-left security practices., • Continuous Innovation: Continuously refine the platform and deliver innovative, reliable solutions to meet the mission., • Bachelor’s degree or equivalent experience in Computer Science, Engineering, or related field, • 5+ years of experience with AWS Cloud and/or DevOps at scale, • Deep hands-on experience with Kubernetes (design, implementation, troubleshooting, scaling) in production environments, • Understanding of L4, L5, and L7 networking with AWS Resources and Cilium, Istio, or equivalent operators, • Experience with Infrastructure-as-Code (IaC) and scripting languages, • Experience leading engineering teams and setting program-level standards, • Experience defining and maintaining a monitoring solution for providing insight to platform issues, • 8+ years in software or platform engineering, including technical leadership or architect role, • Experience with Terraform or OpenTofu for IaC, • Experience with configuration management tools such as Ansible, Puppet, or Chef, • Proven success implementing secure, automated DevSecOps pipelines and containerization tools like Kubernetes or Docker, • Experience with Blue Green Deployment techniques with ArgoCD, • Experience with end-to-end encryption techniques using managed mTLS, • Familiarity with monitoring, security best practices, and regulatory compliance (e.g., FedRAMP, FISMA), • Strong communication, stakeholder management, and mentoring skills, • Experience working with or within government or public sector environments, • Demonstrated ability to stay current with cloud and emerging technology trends, • Active VA Public Trust, • Prior experience supporting federal agencies, • Certifications in AWS, Kubernetes, or DevOps-related disciplines., • Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers., • Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers’ matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also support their mission., • Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done. Benefits: Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family. Initiate Government Solutions participates in the Electronic Employment Verification Program. Initiate Government Solutions participates in the Electronic Employment Verification Program.

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. As a Senior Product Manager at Zippy, you will play a key role in building the systems that support everything that happens after a loan is originated. This includes servicing, financial operations, data infrastructure, and investor support. You will help shape the tools and processes that ensure loans are managed accurately, money moves efficiently, and stakeholders have access to the insights they need to operate at scale. This role spans multiple areas of the business. You will work cross-functionally to improve internal workflows, develop operational tools, and strengthen the data foundation that powers servicing, reporting, and decision-making. You will focus on driving clarity, reducing friction, and enabling future growth by applying strong systems thinking and a deep understanding of how technology supports day-to-day operations. This is a great opportunity for a product generalist who enjoys solving complex behind-the-scenes challenges and is excited to contribute to the infrastructure that supports Zippy's continued growth. * Own the strategy and execution for your product area, aligning with Zippy’s mission and business goals. * Use data, A/B testing, and customer insights to drive decisions, optimize experiences, and measure success. * Lead the product lifecycle, from discovery and roadmap definition to launch and iteration. * Balance short-term wins with long-term impact, ensuring quick iterations drive lasting value. * Solve complex problems, considering customer needs, business growth, and technical feasibility. * Work cross-functionally to align teams, remove roadblocks, and ensure smooth execution of product initiatives. * Thrive in a fast-paced startup, adapting quickly, making bold bets, and iterating to improve. * 5+ years of product management experience in fintech lending, with loan servicing or data product experience preferred. * Strong systems thinker with a track record of building internal tools, improving operational workflows, or supporting infrastructure at scale. * Strong customer and business intuition, with a data-driven approach to decision-making. * Ability to thrive in a fast-paced startup environment, balancing speed with quality while adapting to evolving priorities. * Excellent problem-solving skills, with the ability to navigate ambiguity and drive clarity. * Exceptional collaboration and communication skills, with experience working across teams like engineering, design, sales, and operations. * Passion for creating products and experiences that drive impact. Important Applicant Information * While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process. * As a participating employer, we will use E-Verify to confirm employment eligibility. * Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin. Applicants that do not reside in the bolded states will be rejected. Total Rewards At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work. Our benefits and perks are always evolving, but here’s what we offer right now: * Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. * Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. * Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. * Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. * Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. * Training & Licensing Support: We invest in your professional growth with resources for training and licensing. * Paid Time Off: We offer generous PTO—and we encourage you to use it! * Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. * Parental Leave: We provide paid parental leave to support you and your growing family. * No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. * Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. * Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us. Beyond the tangible benefits: * Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day. * Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact. * Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution. * Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging. * Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work. * Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed. * Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today. Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the Charlotte, NC, or Raleigh, NC areas. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

About the role: We are looking for a Mobile Engineering Manager to lead two high-impact mobile pods: • Mobile Platform – Owns cross-platform strategy, build systems, CI/CD, performance optimization, reliability, observability, and architectural evolution., • Mobile Product – Owns end-customer feature development (e.g., messaging, workflows, dashboards) with high product velocity and quality. This leader will balance long-term architectural rigor with near-term product delivery, ensuring Samsara’s mobile apps are scalable & performant while providing intuitive & delightful experiences for customers operating in the physical world. This role requires strong technical judgment, cross-functional leadership, and the ability to build a culture of engineering excellence. This role reports to the VP, Engineering and supports 13-14 engineers This is a remote position open to candidates residing in the US or Canada. In this role, you will own: 1. Mobile Platform Strategy • Define and evolve cross-platform strategy (Native vs React Native vs Compose/KMP), • Improve build systems, CI times, and developer productivity, • Establish performance SLOs (launch time, page load, memory, crash-free sessions), • Drive architectural simplification and reduce tech fragmentation, • Introduce AI-assisted SDLC tooling where impactful, • Ensure mobile scalability for IoT-heavy, real-time use cases 2. Product Delivery Excellence • Lead customer-facing feature development (e.g., messaging, fleet workflows), • Partner closely with Product & Design to deliver high-quality mobile experiences, • Balance feature velocity with platform health, • Drive disciplined engineering practices (PR reviews, testing, observability) 3. Team Leadership & Talent Development • Manage ~13-14 engineers across 2 pods, • Hire and retain high-performing mobile engineers, • Develop senior ICs and future tech leads, • Build a culture of ownership, accountability, and technical rigor, • Coach engineers to improve system design and execution skills 4. Operational & Execution Excellence • Establish measurable KPIs:, • Build time; CI stability; Crash-free rate; App startup latency; Feature cycle time, • Ensure predictable sprint delivery, • Improve incident response and reliability practices, • Maintain high engineering quality standards 5. This is not just a people manager. This is a technical EM who: • Can debate architecture credibly with Staff engineers, • Knows when to invest in platform vs product, • Has led large migrations or platform rebuilds, • Understands both developer experience and customer experience deeply Minimum requirements for the role: 1. Technical Leadership • 8+ years of experience in mobile engineering (Android/iOS), • 3+ years of engineering management experience, • Deep experience in at least one native stack (Android or iOS), • Strong understanding of cross-platform tradeoffs, • Experience improving performance (memory, startup, network, UI responsiveness), • Familiarity with modern mobile CI/CD systems 2. Organizational Impact • Proven track record leading platform modernization initiatives, • Ability to influence cross-functional stakeholders, • Experience managing multi-team technical migrations, • Strong written communication (RFCs, technical strategy docs) 3. Leadership Traits • High technical bar, • Strong ownership mindset, • Bias toward data-driven decisions, • Comfortable navigating ambiguity, • Balances long-term architecture with short-term delivery, • Mentors engineers to raise collective capability An ideal candidate: • Experience with Kotlin Multiplatform / React Native / Compose Multiplatform, • Experience with AI-assisted development workflows, • Experience working in IoT or real-time systems

Description Title: Owner’s Representative (Missouri) Employee Status: Full Time - Exempt Salary: Grade: 4 Starting range of $70,600 - $79,400 | St. Louis Reports to: Managing Director of Real Estate Solutions – Southern Region Department: Real Estate Solutions (RES) Location: Saint Louis, Missouri Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: The Real Estate Solutions Department provides a wide range of real estate consulting and development services to help assist nonprofits with the planning, design, and construction of facilities, including project financial feasibility, facility condition assessment, site search and due diligence for property development, and owner’s representative services both internally and externally. RES collaborates with broader IFF cross-function, programmatic efforts to build nonprofit capacity in targeted sectors and mission-related initiatives. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function Based in the Saint Louis, Missouri office, the Owner’s Representative (OR) manages facility design and construction phases on behalf of our nonprofit clients for their renovation and new construction projects. work associated with the construction and building analysis of RES projects. The Owner’s Representative participates in projects led by other RES staff, as well as directly coordinates and manages several small- to large-sized projects and Project Teams simultaneously under the supervision of the Director of Real Estate Solutions, and in close connection with the Director of Consulting for Design and Construction. This includes conducting site visits and analyses on potential buildings for clients, conducting facilities assessments and providing analyses of facilities, taking a lead role in managing the design process on construction projects, managing all aspects of construction projects, project accounting and reporting, and managing client relationships during the construction phase of projects. The Owner’s Representative works on many real estate projects simultaneously, participates in departmental planning meetings for projects, is an active Project Team Member on projects, and supports the work of the Senior Vice President and other RES staff as necessary to further IFF’s mission in the Southern Region market. This includes an active role in Business Development for IFF and the Real Estate Solutions Department. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Conducts site visits of buildings for potential lease or purchase by clients, assesses buildings and their systems for suitability for client’s intended purpose, and provides analyses of such buildings for Project Team Leaders., 2. Conducts facilities assessments of clients’ existing facilities according to the policies and procedures of the RES Department, assesses facilities’ major systems, layout, structure and suitability for program purposes, analyzes data collected through facilities assessments, and provides written and visual recommendations for modifications or improvements to Project Team Leaders., 3. Coordinates services of architects and engineers and other professionals in connection with the design phase of projects. Ensures that such professionals are providing services according to the project criteria set, and the project schedule and budget., 4. During the construction phase of assigned RES projects, coordinates all aspects of construction management ensuring that project goals and milestones are being met. • Solicits bids from and secures various real estate professionals and vendors for work on projects. Evaluates and makes recommendations on bids and negotiates terms of works and approves hiring of vendors., • Coordinates pre-construction work associated with projects including securing construction estimates and any other work necessitated by the project., • Oversees securing permits for construction projects including meeting with government officials and addressing problems that arise to ensure permit is secured according to schedule., • Assists with the negotiation of construction contracts and architectural contracts for construction projects., • Reviews architectural plans, construction drawings and performance specifications for accuracy; identifies areas for costs savings and works with architects to produce plans that meet clients’ budgets., • Manages relationships with contractor and architect during construction, attends construction meetings, reviews and keeps track of shop drawing submittals, reviews and approves change orders, and works toward resolving construction-related disputes that arise., • Manages and tracks all construction-related accounting (including construction escrows) to ensure that project stays within budget., • Assesses the status of projects against their plan and schedule, identifies actual or potential problems, and facilitates and guides solutions to ensure that the projects are completed as planned., • Keeps Managing Director, Senior Vice President of Real Estate Solutions or Project Team Leader apprised of progress through regular updates or meetings and including them on important correspondence related to the project. 5. Assist Senior Project Manager to prepare development scenarios and cost estimates for clients., 6. Assists other Project Team Leaders as a Project Team Member in a supporting capacity and carries out duties as assigned by the Project Team Leader., 7. Assists Owner’s Representative Team Manager, Managing Directors and Senior Vice President of Real Estate Solutions with the development and improvement of systems and procedures for project and team management within RES., 8. Makes presentations to and facilitates meetings with clients, represents IFF Real Estate Solutions at meetings, presentations and events, when requested by the Managing Director of RES and prepares written materials on projects for other IFF departments as needed., 9. Manages construction or repair work associated with the IFF’s asset management portfolio as necessary, including visiting sites, assessing facilities, hiring vendors, and working on specific projects that arise related to IFF-owned buildings., 10. Participates in department knowledge sharing and training efforts by making presentations, conducting research, and assisting in technical committees in support of department performance goals., 11. Advise clients, architects, and contractors on equitable procurement procedures in support of the economic and racial justice goals of the clients and IFF., 12. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 13. Assist in generating additional business for the department and performs other duties as assigned., 14. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 15. Perform other projects as assigned. Performance Measures: 1. Successful completion of assigned projects according to goals set for each project, the project budget and schedule, and the RES department’s policies and procedures. Completed projects meet quality standards., 2. Demonstrated ability serving as clients’ advisor, including high level of client satisfaction with respect to services provided, client goals accomplished, and reports produced., 3. Achieve and maintain the highest quality of work product and level of excellence for both internal and external clients within time and budget constraints., 4. Internal and external meetings are facilitated in an organized way and are meaningful to the participants. Outcomes of these meetings are analyzed and well presented., 5. Continually seek to achieve efficiency and other improvements in all operations., 6. Achieve and maintain a superior level of satisfaction and working relationship with all internal and external clients, partners and team members in the development and execution of contract and project efforts., 7. Written reports are complete, accurate and clear and follow policies and procedures., 8. Oral presentations are clear, well organized, comprehensive and persuasive. Appropriate supporting material and visual aids are well utilized and enhance the presentation., 9. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 10. Models personal accountability that promotes ownership and engagement., 11. Builds and maintains effective working relationships with colleagues, peers and team members., 12. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 13. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree required, preferably in architecture, engineering, construction management or similar. Advanced degree in real estate, architecture, construction management, or engineering preferred. Previous Experience: At least two years’ experience in architecture, engineering, construction management, facilities management, or real estate development required. Additional Requirements: Minimal regional travel is required. The Owner’s Representative may be required to work throughout Missouri, Kansas, and southern Illinois (Southern Region) and travel to any of the IFF Real Estate Solutions 8 offices to support the Real Estate Solutions staff working in those markets. The Owner’s Representative will visit abandoned buildings and vacant lots and inspect them fully, and inspect construction project sites. Occasional evening and weekend work may be required. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. A resume is required, a cover letter is appreciated. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

About YipitData YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of Inc’s Best Workplaces. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency.With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: • ___ is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this___ from SpendHound’s Senior Product Manager!), • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (___). Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At YipitData, we are on a mission to help Finance teams gain real-time visibility and control over their cloud costs. As organizations scale their cloud infrastructure, managing expenses efficiently becomes crucial. Our platform simplifies cloud cost tracking and provides actionable insights—empowering Finance teams to make data-driven financial decisions. We are looking for a Product Manager to lead the development of our Finance team-centric cloud cost management platform. You will define the product vision, collaborate with engineering and design teams, and work closely with customers to build an intuitive and data-driven cloud cost intelligence solution. This role is ideal for someone passionate about cloud infrastructure, FinOps, and data analytics. We expect East Coast work hours. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for cloud cost visibility and reporting features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering and design teams to build a seamless, intuitive, and scalable cloud cost management platform., • Data & Analytics: Define key product metrics and work with data teams to surface insights that help users optimize cloud spending., • Integrations & Partnerships: Develop integrations with major cloud providers (AWS, Azure, Google Cloud) and related data platforms., • Go-to-Market (GTM) Strategy: Partner with sales, marketing, and customer success teams to launch and scale the product effectively., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • 3 years in product management, technical skills in cloud infrastructure (AWS, Azure), FinOps, SaaS, or developer-focused tools, and AI features., • Ability to work closely with engineers and understand cloud architecture, APIs, AI features, and data analytics., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, defining KPIs, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and GTM teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with B2B companies., • Experience with AWS, Azure, GCP, IA-related features, or similar tools., • Interest/Curiosity in coding., • Understanding of cloud security and compliance considerations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!, • The annual base salary for this position is anticipated to be up to $150,000. In addition, the role includes a 10% variable commission, bringing the estimated on-target earnings (OTE) to approximately $165,000., • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role The Cybersecurity Incident Manager (Incident Commander) leads and coordinates critical security incident response across GitLab.com, GitLab Dedicated, and GitLab’s corporate environments. This role serves as the primary authority during high-impact security events, orchestrating cross-functional teams, managing incident lifecycles from detection through resolution, and driving continuous improvement in GitLab's incident response capabilities. As the founding Incident Commander in the team, you will also build upon and mature the incident command function. While this role does not carry a formal on-call rotation, the nature of security incident response may occasionally require availability outside of core business hours for high-severity events. Find out more about the Security Operations Department here: ___ What you’ll do • Incident Command & Crisis Leadership: Serve as the primary Incident Commander for critical and complex security events across GitLab.com and corporate infrastructure, providing decisive leadership during high-stress situations, • Cross-Functional Coordination: Orchestrate response efforts across Security Operations, Infrastructure, Legal, Engineering, Product, and executive stakeholders, maintaining clear communication streams and unified action plans, • Technical Collaboration Leadership: Lead technical calls and/or establish effective async collaboration during incidents, managing participant contributions, keeping discussions focused, and ensuring efficient progress toward resolution, • Blameless Post-Incident Reviews: Conduct comprehensive post-incident reviews and retrospectives, driving the creation of action items, process improvements, and systemic enhancements, • Playbook Development: Design, maintain, and continuously improve incident response playbooks, runbooks, and standard operating procedures for various incident scenarios in conjunction with SIRT engineers, • Process Engineering: Build and refine incident command frameworks, communication protocols, and escalation procedures that scale across a global, all-remote organization, • Training & Mentorship: Develop and deliver incident command training programs, mentor incident commanders at various levels, and build organizational muscle memory for effective incident response, • Stakeholder Communication: Translate technical incident details into clear, actionable communications for executive leadership, customers, and internal stakeholders, • Automation & Tooling: Identify opportunities for automation in incident response workflows and collaborate with engineering teams to build tools that enhance incident management capabilities, • Threat Landscape Awareness: Maintain deep understanding of current threat actors, attack vectors, and security trends to inform incident response preparedness What you’ll bring • 10+ years of experience in information security, with at least 5 years focused on incident response, security operations, or related disciplines, • Demonstrated experience serving as Incident Commander for critical security events in complex, distributed environments, • Command Presence: Proven ability to lead and coordinate teams during high-stress, high-impact incidents with clarity, authority, and calm decisiveness, • Strong knowledge of attacker tactics, techniques, and procedures (eg MITRE ATT&CK framework), • Technical proficiency with cloud infrastructure (GCP, AWS), container orchestration (Kubernetes), and modern application architectures, • Experience with security information and event management (SIEM) platforms, log analysis, and security monitoring tools, • Excellent written and verbal communication skills, including the ability to communicate technical concepts to non-technical stakeholders and executive leadership, • Demonstrated ability to build relationships and coordinate effectively across security, engineering, legal, and business teams, • Ability to identify systemic issues from incident patterns and drive organizational improvements, • Share our___, and work in accordance with those values, • Nice to haves: Experience working with / in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering; Experience with GitLab the product and familiarity with DevSecOps practices; Experience working in an all-remote or distributed team environment Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. About the Team The Security Operations department protects GitLab, the GitLab SaaS services, and GitLab customers on SaaS offerings. The Principal Security Incident Commander works as part of the ___, a follow-the-sun team across three geographical regions. The Signals Engineering team, Threat Intelligence, Trust and Safety, Security Logging and Red Team teams make up the rest of the Security Operations department. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 - $270,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

About NineTwoThree NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. We are based in Massachusetts but with an American and European staff and a strong, collaborative remote culture. With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S., earning accolades such as inclusion in the Inc. 5000 list for four consecutive years and being named among the top 50 AI firms alongside industry leaders like Microsoft, NVIDIA, and IBM. We’ve built AI and ML tech for big brands like Consumer Reports, FanDuel, and Nara, as well as startups in legal tech, logistics, education, and more. As a Product Manager at NineTwoThree, you will drive exciting digital product work with a fast-paced and technology-forward team, taking leadership for concept and launch of half a dozen new client products every year. Acting as the primary point of contact, you will effectively serve as the client’s Head of Product, quickly gaining a deep understanding of their business and the needs of their end users. You will work closely with clients to transform their vision into a clear, actionable roadmap for their digital web, mobile, or AI product. You will then use that roadmap to define precise requirements for each key milestone toward a useful product release. Collaborating cross-functionally with our internal teams—design, project management, engineering, and QA—you will guide products from concept through to launch. NineTwoThree moves fast, and you will work with the team to ensure projects stay on track and within scope, while also helping clients adjust priorities, align expectations, and make necessary trade-offs when challenges arise. You will also work across several clients, flexing and building product muscle in various domains, business models, and systems - an enormous professional development opportunity. As an AI-first agency, we place a high value on curiosity and a willingness to learn, especially regarding AI and machine learning. You will collaborate closely with our engineering team to build innovative products that leverage these technologies. Keeping up with the latest AI trends and tools will enable you to bring fresh insights and ensure our solutions remain at the forefront of the industry. Key Responsibilities • Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention., • Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation, • Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope, • Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process, • Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA, • Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones., • Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met., • Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines., • Identify opportunities for, and with, clients to see additional benefits and growth via further product features, marketing services, or ongoing maintenance and support contracts. Qualifications • 3+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc;, • Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders, • Excellent communication, negotiation and presentation skills to communicate effectively with customers and project teams;, • Ability to work independently and with a team in a dynamic product-development environment;, • Attention to details, strong analytical skills, organizational skills, and critical-thinking skills;, • 100% remote job, • Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years, • Paid sick leave and holidays, • Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager), • Well-being budget, • Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor Hiring process: We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, second interview with Head of Product and CTO, third interview with CEO (optional), Offer.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the ___ page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account ___. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to ___, ___, and ___ through our products like ___, ___, ___, and ___. Become a Krakenite and build the future of crypto! The Growth Platform team builds the experiences that connect people to our ecosystem for the first time — and keeps them coming back. We design and ship the systems behind our marketing funnels, signup and KYC flows, and the key engagement features that help new users fund their accounts and explore our products. It’s a team with direct influence on company growth, global reach, and user engagement at scale. Our products serve millions of users globally. As an Engineering Manager within Growth Platform, you’ll lead and develop a team of engineers who deliver high-impact features, platforms, and tools that power our growth. You’ll ensure the team is aligned, supported, and set up to execute with excellence — turning complex challenges into simple, reliable solutions that reach users around the world. This role is fully remote. We consider candidates in EU and EST US/LATAM timezones. * Lead, mentor, and support a cross-functional team of engineers delivering growth-critical systems and features. * Collaborate daily with Product and Design to define scope, set priorities, and ensure seamless execution. * Keep projects moving forward — maintaining clear expectations, realistic estimates, and transparent communication with stakeholders. * Provide technical guidance and context to help engineers make sound architectural and implementation decisions. * Foster a culture of accountability, trust, and learning — helping the team grow their impact and autonomy. * Improve team processes, communication, and collaboration across time zones. * Partner with other engineering leaders to ensure consistency and best practices across the broader Growth organization. * Leverage AI tooling daily to boost personal and team productivity * Stay hands-on in the codebase, writing production-grade code and setting the bar for quality, reliability, and speed. * Experience leading engineering teams and delivering high-quality results in a collaborative environment. * Strong people leadership skills — you invest in coaching, clarity, and empowerment. * Solid technical foundation, especially on the backend; you can engage in design discussions, code reviews, and help engineers make pragmatic decisions. * Strong individual contributor background — you write production-grade code and lead by example. * High proficiency in modern AI-driven development — you use AI daily to boost personal and team performance through automation. * Familiarity with one or more modern programming languages (e.g. TypeScript, Rust, Go, Python, or similar). * A product mindset — you care about how your team’s work impacts users and moves key metrics. * Clear communication and organizational skills, with the ability to align engineering efforts with business goals. * Experience working in distributed, remote-first teams. * Experience with analytics, experimentation, or growth tooling. * Background in developer experience, SDKs, or internal platforms. * Exposure to scaling teams or processes during high-growth phases. * You lead by setting context, not control — empowering engineers to make decisions with clarity and confidence. * You coach through curiosity, helping others grow their judgment and autonomy. * You communicate transparently, ensuring alignment across engineering, product, and design. * You model accountability and empathy, creating an environment of trust and shared purpose. We know that great engineers come from many backgrounds. If you're excited about the mission but don't meet every requirement, we encourage you to apply. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. As a Senior Technical Account Manager at Astra, you will be responsible for the technical success of our customers. This person will be relied on to manage customer inquiries, investigate and resolve integration issues, optimize technical client configurations, and provide strategic guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. * Manage and provide technical guidance to clients through their lifetime as Astra partners; quickly resolve critical technical issues for your accounts; quarterback multi-departmental efforts to resolve complicated issues in a timely manner. * Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. * Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. * Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. * Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. * Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. * Identify areas to improve operational efficiencies and onboard our customers more quickly and effectively. Required Experience * 5+ years of experience as a TAM, Solutions Engineer, or other customer-facing technical role where you owned key developer relationships * Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. * Strong project management skills, capable of influencing internal and external partners to stay on schedule * Strong troubleshooting skills and the ability to navigate technical issues, provide prompt solutions,investigate and resolve integration or data flow issues. * Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. * Experience with support systems like Zendesk, Pylon (or similar ticketing platforms). * A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. * A proactive, detail-oriented approach and willingness to document solutions and processes for future use. * Proactive mindset - you seek out ways to improve systems and enable others Education * Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Technical Skills * Monitoring: Experience with observability and alerting systems * Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) * Understanding of APIs, data integrations, and common troubleshooting workflows * Experience with ticketing systems (Zendesk, Jira, or similar) * Comfort working with logs, SQL queries, and basic debugging tools * Strong documentation skills for both internal and customer-facing materials Preferred Experience * Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) * Infrastructure as Code: Terraform, CloudFormation, or similar * CI/CD: GitHub Actions, CircleCI, or similar platforms * Programming: Python, Go, Bash for automation and tooling * Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. * Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. * Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. * Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. * Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. * Competitive compensation with equity in a growing fintech company. * Remote-first culture with flexible working arrangements * Small team, big impact — your work directly supports Astra’s ability to scale responsibly * Professional growth opportunities in compliance and risk management * Mission-driven — build infrastructure that powers financial innovation while meeting the highest regulatory standards Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you. With your application please answer the below questions. * Tell me about a time you were dropped into a new role and what you did to get acclimated. * Tell me about a time when something broke, and you had to work with a client to resolve the issue. What was your approach to solving the issue? * If you don’t know the answer to a question at work, what is your first action to find the answer?

The range for this role is $133,500.00 - $193,000.00. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members. Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar. The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access. They will also conduct requirements-gathering from end users, stakeholders, and other SMEs. The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership. Essential Job Duties & Responsibilities • Craft software feature roadmaps balancing stakeholder feature delivery with architectural improvements, • Translate requirements into end user / stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Properly scope, design, and size project delivery efforts, • Provide direction and guidance on the solution architecture to the IT Delivery teams, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Apply architectural and engineering concepts to design solutions that meet CCM’s standards for scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with the Manager of Design and Architecture to design reference architectures and roadmaps to best align with business strategy, • Mentor Senior Solutions Architects and software developers in architecture, technology, software development practices, and leadership, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Introduce, develop, and maintain tools, practices, and processes to help the organization scale, design best-in-class architecture, and develop test and release automation, • Develop and maintain technical standards, policies, and procedures, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Deep experience in the software development life cycle best practices, including coding standards, code reviews, source control management, QA, Database architecture, build processes, testing, deployment, and the management of technical debt, • Strong hands-on full stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of platforms (Node/Express/React Stack/Salesforce/.NET), cloud technologies (Heroku, AWS S3), Integration (ESB, MuleSoft, Express Gateway), Data (PostgreSQL, MS SQL), Message Queueing and Pub/Sub (RabbitMQ, Temporal), network, infrastructure, web application security, business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree in computer science, information systems, engineering or closely related field with 10+ years’ experience in software design and implementation of complex IT projects required, • 10+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Software solution architecture experience in a healthcare payer organization required, • Agile software development experience required (certified Product Owner preferred), • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology or business (MBA) Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

TXI is looking for Agile PMs, Designers, and Engineers eager to find purpose in their work by crafting meaningful digital products through continual experimentation, exploration, and pushing the boundaries of conventional norms. Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they are not solving the real user need. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions. As a boutique strategy and product innovation firm, our capabilities include product discovery, delivery, and adoption. As a TXI consultant, you have an opportunity to shape and define the products that you build. You can influence how engagements run and collaborate with integrated teams to deliver products that matter. More importantly, you can use your passion for learning and continuous improvement to help our clients bring new concepts and products to market. Our business landscape evolves rapidly. While there might not be an open role on our site today, it doesn't mean there won't be one tomorrow. We understand that you might not return to our site later, so we're taking the initiative to open up this opportunity for you to express your interest. This ensures that you're considered for future roles! Don't hesitate to apply if you don't meet 100% of the qualifications below. If you’re someone who identifies as a motivated self-starter and loves to thrive in ambiguity, we want to hear from you! \n Here is what we (typically) expect from you • Possess experience as a full-stack engineer, designer (both UX and UI), or PM in Agile web or data-powered product development., • Ideally, have prior involvement in consulting or participation in discovery-driven custom product development teams., • Demonstrate professional and empathetic communication, engaging all stakeholders, including clients and team members, with a sense of curiosity., • Actively engage in soliciting and providing feedback to team members, offering assistance proactively, and ensuring alignment among all involved parties., • Embrace accountability, even in situations where initiative is not explicitly requested., • Work effectively within a collaborative, cross-functional team of developers, designers, and delivery managers., • Display a willingness to learn from individuals at all levels, regardless of their title or position., • Be open to occasional travel for client meetings., • While our team primarily operates remotely, we highly value opportunities for in-person collaboration and social connections. Hence, candidates based in Chicago, IL, or Denver, CO, where a significant portion of our team is located, are strongly preferred \n Who We Are We’re a curious and humble group of people who are intentional about personal growth and supporting each other’s careers. We’re always looking for new skills, frameworks, and approaches to deliver the most meaningful digital product experiences. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions. We bring that same passion for learning and growth to our clients, by digging into their organizations, reframing their problem statements, and spending time with their users. This ensures that we’re pushing our clients forward while developing and delivering valuable products that matter. ___ (video) Some reasons why you might like working with us We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are intentional about the way we work and how we support both our team and our clients. 1. We focus on Product Innovation by helping to envision initial new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach)., 3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio. You’ll work across life science, healthcare, EdTech, manufacturing, and nonprofits–just to name a few–and build web, mobile, and IoT solutions., 4. We work in integrated teams (and occasionally we will work as staff augmentation if there's a good rationale for it). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Product, design, and engineering regularly collaborate., 5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously. That's why every employee has a personal learning & development budget and a bi-weekly conversation with their manager about their progress–as well as why we created career grids to equitably promote each person's path at TXI., 6. We believe that wellness and a sustainable pace deliver the best outcomes. We commit to being dedicated partners to our clients for a sustainable 35 hours per week. We don't require regular travel or client on-site time, though there will be occasional in-person client meetings to move work forward. Our team members enjoy flexible schedules with a remote-first working environment and discretionary time off because we respect that everyone has a life outside of work., 7. We value transparency and open discussion. You will have a front-line view of the company's performance, risks and issues, finances, and budgets. With unique tools and facilitation techniques, we also regularly connect and discuss topics as a company to guide our path forward., 8. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below. What We Make For over two decades, we've partnered with clients across industries to research, design, and develop award-winning custom web and mobile applications that make a meaningful impact. These impacts include: <> Transforming a data logger company to a global leader in tech-based environmental monitoring, driving the US industrial sector into Industry 4.0. <> Empowering healthcare providers with powerful digital products to enhance the quality of patient care, streamline administrative tasks, and improve overall healthcare outcomes <> Driving accountability and motivation for patients recovering from spinal surgery through integrated mobile app and wearable device on the patient’s lower back <> Improving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation <> Designing a digital experience to support LGBTQ+ 14-17-year-old youths who are facing societal and personal challenges prior to coming out, driven by evidence-based treatment and therapy plans But the work is just part of what makes TXI a rewarding place to be. We support one another’s interests—whether volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it so you can teach it to the rest of us. Our company Brunch & Learns, Sticky Note Game, and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development. What We Offer We believe in equitable pay. In addition to base compensation, we offer a bi-annual bonus based on company performance as well as the following benefits, which are intended to take care of you (and the people you care about): • Generous paid time off, • Quality health insurance and medical travel benefit, • Paid parental leave policy (equal for all TXI parents), • 401k plan, including employer matching, • The option to work fully remotely with minimal client or onsite client work, • Company retreats and Quarterly days, both of which are a chance to connect in person and outside of the office, • Benefits for continuing education, donation matching, home office improvements, and renewable energy switching, • Employee Stock Ownership Program: TXI is 100% employee-owned through an ESOP, which grants shares of company stock to all employees as a retirement benefit Location While we do have a remote-first environment at TXI (with distributed team members in the US, Canada, and Europe who work from home), we have a strong preference for candidates who are located in or close to Chicago, IL (where most of our employees are based) as we encourage in-person collaboration and social connection. We communicate and collaborate effectively in a remote environment using tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and emphasize inclusivity, autonomy, and trust while cultivating a safe and welcoming environment that is conducive to supporting a positive employee experience. While we encourage asynchronous communication, we often work in pairs or in collaboration sessions. Therefore, it is important to have some core hours of overlap with our clients and your fellow team members. Please also note that our consultants may have to travel on occasion to meet with clients. Regardless of where you are living and working, all TXIers have multiple opportunities throughout the year to meet and hang out in person to continue building those connections. We take equality seriously TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.

About LastPass LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach. We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us! Interested in joining LastPass but don’t see a role that fits right now? No worries! Join the LastPass Online Talent Community, and we’ll contact you when a position that matches your skills and interests opens up. Main departments operating in EMEA: • Product Engineering focuses on building everything that makes LastPass essential for customers. We strive to create reliable, user-friendly products that seamlessly integrate into their daily lives., • Software Architecture works alongside technical leaders to ensure all solutions are based on solid foundations, right and proven technology, solid design principles and proper non-functional requirements such as performance, availability, maintainability, reliability, and security., • Platform Engineering is focused on enhancing the developer experience across the organization. They build and optimize Developer Platforms and workflows that empower LastPass engineering teams with self-service capabilities, streamlining processes and fostering productivity., • Trust and Security department is focused on protecting our brand, assets and employees from cyber threats. They manage all aspects of security incident response, deployment of security controls in our enterprise assets, governing security and privacy outcomes for the organization and ensure we build and operate secure products and services., • Product Design at our company integrates the full spectrum of discovery, idea generation, and interaction design, uniting UX, UI, and research to ensure we solve the right problems with the right solutions for our users. UX research is key to this process, providing deep insights into user needs, behaviors, and experiences. Additionally, content design plays a crucial role, ensuring that every piece of communication is clear, effective, and seamlessly integrated into the overall product experience. This collaborative approach allows us to create user-centered solutions that are both functional and engaging. Most common technical roles that we are recruiting for: • Software Developers proficient in one or more of the following programming languages and frameworks: JavaScript/TypeScript with React, PHP, C# with .NET., • Software Testers skilled in Java and C#, with expertise in using Selenium for testing., • DevOps Engineers experienced in AWS technologies, CI/CD pipelines, Infrastructure as Code (IaC), and container orchestration (e.g., Kubernetes)., • Application and Cloud Security Engineers specializing in securing cloud infrastructure, as well as web, mobile, and native applications on Mac and Windows., • Vulnerability Assessment Analysts with expertise in conducting vulnerability assessments, experience with leading vulnerability management tools, cloud and container security, and proficiency in scripting languages such as Python, PowerShell, and Bash. Why LastPass? • Market-leading password manager, • High-growth, collaborative environment with inclusive teams, • Remote first culture, • Competitive compensation, • Flexible Paid time off policies including but not limited to: Monthly self-care days (12 extra paid days off annually), volunteering days, • Generous Parental leave, • Comprehensive health coverage, dependents included, • Home office setup support, • LastPass families free account up to 5 members, • Continuous learning and development opportunities Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together! We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world. For all US based jobs please review our ___ For all EU based jobs please review our ___ Please review our ___